Is HSBC down in Horwich, Borough of Bolton, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Horwich, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Horwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (55%)
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Login (28%)
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Website (10%)
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Transactions (5%)
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Transfer (3%)
Live Outage Map Near Horwich, Borough of Bolton, England
The most recent HSBC outage reports came from the following cities: Manchester.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Mobile App | |
| Manchester |
Transactions | |
| Blackburn |
Login | |
| Preston |
Mobile App | |
| Bury |
Transactions | |
| Bury |
Transactions |
Community Discussion
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HSBC Issues Reports Near Horwich, England
Latest outage, problems and issue reports in Horwich and nearby locations:
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Sarah taylor
(@SarahTrafford77) reported
from
Manchester, England
@HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all
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BethSaysRelax
(@BethSaysRelax) reported
from
Manchester, England
.@HSBC_UK 'customer service' is shockingly awful.
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Adam Carney
(@adamrcarney) reported
from
Salford, England
New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.
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Steven Garner
(@StevenGarner12) reported
from
St Helens, England
@HSBC_UK Is there an issue currently with the Mobile Banking app, specifically on Android phones? Trying to make an urgent intra-account transfer.
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THE END GAME
(@SALMAN_1562) reported
from
Salford, England
Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!
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chava erlanger
(@chavasart) reported
from
Manchester, England
@HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated
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Pamela Higgins
(@SpamellaB) reported
from
Manchester, England
@HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@RichardKennedy @cooda @HSBC_UK Hopefully they will fix it soon
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Andrea Webster
(@AndreaWeb81) reported
from
Mellor, England
@HSBC_UK NOT A CHANCE!!! The Bank is a complete NO NO for "help" they just help themselves!
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Lisa S
(@lisajlb1970) reported
from
Westhoughton, England
@HSBC_UK hi your chat bot doesn't help with registering online and says I need to login. The issue is with registering so a bit difficult to get to a person. When registering saying can't as you need contact details. Does this mean a mobile number is needed for online banking?
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.
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debbie ellis
(@Asupremeshot) reported
from
Manchester, England
@HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace
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Susan B *******
(@sbrionyc) reported
from
Walton le Dale, England
@HSBC_UK are you down tonight..daughter can't load
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knitswithbeer🧶🐝🏳️🌈Stay Home
(@Knitswithbeer) reported
from
Euxton, England
So @HSBC_UK sent me a letter about an account I believed was closed; Can't sort via Online Help as the bot is useless Can't do over the phone as I don't have the number the automated voice needs Can't do in branch* as both Chorley and Leyland are closed *nearest is Preston
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@HSBC_UK is there an issue with your bill payments as it looks like my staff haven't been paid yet it shows as all payments have gone out
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Emma Lansley
(@EmmaLansley) reported
from
Salford, England
@HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK
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Gillian Fielding
(@g_fielding) reported
from
Rawtenstall, England
@HSBC_UK what’s happening with your call centre? On hold for ages then it drops. We need to get a transaction completed in the next 20 minutes. Help please!!!
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.
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Fiona Ruddy
(@fionacoll) reported
from
Newton-le-Willows, England
@HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Heath
(@Benjiheath) reported
@HSBC_UK Have to say absolutely disgraceful customer service by your telephone representative called Abhishek today. First and last time using your services I have to say.
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jez
(@Jez_Stott) reported
@HSBC_UK Had the account for several weeks, can’t access online or app due to ‘security‘issues. Still waiting for another security code (waited 2wks) and nobody can explain the problem!
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Michael
(@mikeyhobley21) reported
@HSBC_UK Is there an ETA with the fix for this? This has been a known issue for a while now!!
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CalvinKablooie
(@CKablooie) reported
@HSBC_UK Being a customer of yours with a years salary in savings seem to be a barrier to getting good customer services from you though. Why doesn't anyone answer the phone ?
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Lillie
(@lillie_benn) reported
@HSBC_UK Hi, Unfortunately I don’t have time to wait on the phone for a while and I know I’m not the only person having this issue so is there no way the app can just be updated so it works again?
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Francis Hall
(@FrancisHall) reported
Update: @HSBC @HSBC_UK I've been a customer for over 10 years - waited 1hr30mins to speak with someone briefly, then without warning looped back to the start of the menu system again.
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Clive Jarvis
(@clive1jarvis) reported
@HSBC_UK Yep I want to put a formal complaint in ... Rubbish customer care
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C E O
(@CEO41938006) reported
@HSBC_UK Even simple things like trying to log into the app after switching phones is impossible without calling your customer service. I just did it with Monzo and it took 1 minute via email link. COO should be fired!
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Jade
(@jade12344) reported
@HSBC_UK i haven’t been able to access my app since I updated iOS. After looking on here it seems I’m not the only one. How long until it is sorted? Quite a big issue!
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Spongdooly
(@spongdooly) reported
@HSBC_UK can’t wait to get back permanently to UK in next 2wks so I can close my account with this sewer farm and finally get access to MY MONEY.