HSBC

Is HSBC down in Golders Green, Greater London, England?

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The latest reports from users having issues in Golders Green come from postal codes NW11.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Golders Green, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Golders Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Golders Green, Greater London, England 04/24/2025 18:45

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (54%)

    Mobile App (54%)

  2. Login (16%)

    Login (16%)

  3. Website (15%)

    Website (15%)

  4. Transactions (13%)

    Transactions (13%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Golders Green, Greater London, England

The most recent HSBC outage reports came from the following cities: Golders Green, London, Southwark, Hackney, Mitcham and Watford.

Loading map, please wait...
City Problem Type Report Time
United KingdomGolders Green Mobile App
United KingdomLondon Login
United KingdomSouthwark Mobile App
United KingdomLondon Transactions
United KingdomHackney Website
United KingdomLondon Transactions

Community Discussion

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HSBC Issues Reports Near Golders Green, England

Latest outage, problems and issue reports in Golders Green and nearby locations:

  • marshallb60 Ben Marshall (@marshallb60) reported from Kingston upon Thames, England

    @HSBC_UK is there a problem with the app, balance after bills unavailable?

  • grudelsud 𝚃𝚑𝚘𝚖𝚊𝚜 𝙰𝚕𝚒𝚜𝚒 🇪🇺 (@grudelsud) reported from Islington, England

    @HSBC_UK any specific reason to block taking screenshots from the Android app? It makes it impossible to wire some money and send the recipient proof of payment. Any tip is welcome, thanks

  • vk225 Varun Khanna (@vk225) reported from Camden Town, England

    @HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……

  • reclaimyourself Jools Sampson (@reclaimyourself) reported from Tottenham, England

    @HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?

  • jdboxall John Boxall (@jdboxall) reported from Merton, England

    @HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?

  • Adeolu_98 AO (@Adeolu_98) reported from London, England

    @HSBC_UK banking shouldn’t be difficult and take up your whole Saturday. It should be easy and convenient. That is not what you are making it with your terrible services currently.

  • Brlnt_Bhrtvsi Ronak Shah (@Brlnt_Bhrtvsi) reported from Harrow Weald, England

    @HSBC_UK hi is there problem in your server can’t connect through mobile app need to make urgent payment

  • DisneyDreamer30 Baby J (@DisneyDreamer30) reported from Tottenham, England

    @HSBC_UK Really not appreciating the lack of help from your chat team.

  • James_Tewes James Tewes (@James_Tewes) reported from Poplar, England

    @HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!

  • tercumanFLB فرانتشيسكو (@tercumanFLB) reported from Islington, England

    @HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?

  • Tute Matias Cervi (@Tute) reported from Wandsworth, England

    @HSBC_UK can you please give me access to my account?

  • mammahun Anna Antoniou (@mammahun) reported from Tottenham, England

    @HSBC_UK when are you going to refund me for the MASSIVE delays holding to speak to one of your advisors. Got cut off the first time, 2nd time got transferred & now waiting AGAIN to get through!!! Disgusting service!! #worstcustomerserviceever

  • Karashgould Carol Gould (@Karashgould) reported from Paddington, England

    Well, I'm going to name and shame. For 2 days trying to get through to @HSBC_UK because I cannot log on to OnlineBanking . This monolith that pays its top brass a fortune cannot cope with a customer who's stayed with them for 34 years? #disgraceful

  • stevedw40 steve (@stevedw40) reported from Wandsworth, England

    @HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue

  • AlbuMirela3 Albu Mirela (@AlbuMirela3) reported from Borehamwood, England

    @HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted

  • AbundanceLondon Abundance London (@AbundanceLondon) reported from Hounslow, England

    @HSBC @HSBC_UK - how we do we lodge a formal complaint about appalling service? Your #Chiswick branch is unable to sort (2 visits), online promises ringback, never does. Please advise, or even better sort...

  • Yadzinooo YM (@Yadzinooo) reported from Merton, England

    @dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem

  • mariusfanu Marius Fanu (@mariusfanu) reported from East Ham, England

    @HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess

  • Adeolu_98 AO (@Adeolu_98) reported from London, England

    @HSBC_UK why have you closed all your banks on the weekend. To make it even worse, your helpline is terrible. Not customer friendly or convenient at all!!!

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Nexus6_Tyrell Roy 🪐 (@Nexus6_Tyrell) reported

    @HSBC_UK is it too much to ask that you issue some comms to your customers that are unable to access their bank accounts due to your systems being down?? Like what are you doing about it? When do you expect it to be resolved?

  • Nexus6_Tyrell Roy 🪐 (@Nexus6_Tyrell) reported

    @HSBC_UK is it too much to ask that you issue some comms to your customers that are unable to access their bank accounts this morning that you are working on restoring services?

  • sumnerjulie1 Julie Sumner (@sumnerjulie1) reported

    @HSBC_UK bank app not working for me or my husband and website says all is fine

  • xxLauraf89xx Laura Forsyth (@xxLauraf89xx) reported

    Why the fuuuck is the HSBC app down?!!! I need to see if I can afford McDonald’s @HSBC_UK

  • brothwood_les Les Brothwood (@brothwood_les) reported

    @HSBC_UK Like many others my mobile banking app is down.Says can't connect to the Internet whereas every other app can. Please sort it!

  • ChatrinaO Cha-tree-na (@ChatrinaO) reported

    @HSBC_UK any idea when the app will be fixed? Login issues on IOS 14.7.1.

  • thumper__38 mark (@thumper__38) reported

    @HSBC_UK I think the banking app is down, keeps telling me not connected to the Internet

  • lornalolii Lorna Sargeant (@lornalolii) reported

    @HSBC_UK the app is down! Please resolve!

  • Blockley365 FUT365 (@Blockley365) reported

    @arthurwears @synapse63 @HSBC_UK Mobile data should as it’s a sky vpn issue

  • Seachy1978 Neil Seach (@Seachy1978) reported

    @HSBC_UK any known issues with your app, when I try to log on I'm told I'm not connected to the internet. Tried it via WiFi and mobile network same issue!