HSBC

Is HSBC down in Golders Green, Greater London, England?

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The latest reports from users having issues in Golders Green come from postal codes NW11.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Golders Green, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Golders Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Golders Green, Greater London, England 05/13/2025 21:45

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Transactions (17%)

    Transactions (17%)

  3. Website (16%)

    Website (16%)

  4. Login (8%)

    Login (8%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Golders Green, Greater London, England

The most recent HSBC outage reports came from the following cities: London, Wembley, Golders Green, Southwark, Hackney and Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomWembley Login
United KingdomLondon Transactions
United KingdomGolders Green Mobile App

Community Discussion

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HSBC Issues Reports Near Golders Green, England

Latest outage, problems and issue reports in Golders Green and nearby locations:

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported from Barnet, England

    @HSBC_UK Was in there again just now! Both cash AND cheque machines down plus I gather all systems. And only 1 counter open and gather the main frame is down too? So what I paid in won’t show up?🙈🤬

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • AmandaDD123 Amanda Davies-Day (@AmandaDD123) reported from Spelthorne District, England

    @HSBC_UK you’ve done a mobile banking app update & now my payees page won’t load - wth? fix please i need to pay people!

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration

  • 0x013F6DAF2fc89 thewolfofcrypto.eth (@0x013F6DAF2fc89) reported from City of London, England

    Annoyed by the fact that every time a bank transfer contains the word #crypto @HSBC_UK marks it as “fraudulent” and block it. #Banks are the real fraud #Crypto is the future

  • hyfzur Hifzur Rahman (@hyfzur) reported from Watford, England

    @HSBC_UK i had applied for a credit card on 26 mar 2022. Called the customer care 4-5 times since then finally came to know that the application is approved, all clear from the underwriting services team, it's sitting with the banking approval team. It's been a month !!!!

  • Chris_1987 Chrissy H 🏳️‍🌈 (@Chris_1987) reported from Camden Town, England

    Honestly @HSBC_UK are terrible when you’re in need of help

  • ShethranS Sam Shethran (@ShethranS) reported from Merton, England

    HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Paddington, England

    @harrynwilson What were they protesting? How diabolically awful @HSBC_UK’s mobile app is?

  • KingKawika93 King 👑 David (@KingKawika93) reported from Ilford, England

    Wow @cryptocom is so bad the 2FA telling me to reset and refusea to work not allowing me to withdraw. Wow talk about lock in. Worse then @HSBC_UK bank all scams **** u

  • manmohan manmohan (@manmohan) reported from Watford, England

    @HSBC_UK Website is not logging me in?? Tried from all my devices. After I put the login security code the waiting wheel keeps turning. I have urgent requirement & can't login since morning!!

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again

  • MattCartmell Matt Cartmell (@MattCartmell) reported from Paddington, England

    Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England

    @dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?

  • sapna_ghai Sapna Ghai (@sapna_ghai) reported from Brentford, England

    @HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?

  • AndyJBall Andy Ball (@AndyJBall) reported from St Albans, England

    @HSBC_AUS @HSBC_UK i am in a stalemate with a KYC (Know your customer) issue , and HSBC UK (who can identify me) dont seem to want / be able to talk to HSBC AUS to help resolve. Any chance you can help ?

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Hillingdon, England

    @HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?

  • firstclubworld Darren (@firstclubworld) reported from Kensington, England

    @HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • ByJingo Jessica Evershed (@ByJingo) reported

    @HSBC_UK @Only1Ladyhawke @BarnOwlTally App says that I've updated my fingerprint login but I haven't and it isn't recognising my digital secure key pw.

  • ferretd69 Phil Davis (@ferretd69) reported

    @HSBC_UK Instead of running these 'Self praise' posts, why not get your customer services actually helping customers. It is diabolical at present.

  • mattys68 Matthew Gunter (@mattys68) reported

    @HSBC_UK Thanks for the offer. I have raised one directly on the HSBC website. I assume that would be the same? Pushing 4 hours now

  • chatteris18 🌹𝓟𝓪𝓽9 🌹🌷🌸🌺🌼 (@chatteris18) reported

    @SylviaR66233305 @HSBC_UK that's right well as of this morning it still isn't working, looks like another call to HSBC 😡

  • SesayBakari Bakari Sesay (Kimono guy 👘 ) (@SesayBakari) reported

    @HSBC_UK call times are absolutely #terrible.. Been waiting 30 mins now lol what the hell are they doing

  • sybadm Abhijit (@sybadm) reported

    @HSBC_UK @kg_beta On iOS 15 beta uninstall the existing HSBC app. Install HSBC app from App Store; you will need to go through app setup with help of customer care if you have forgotten all your secret answers. I was going mad for few days & it worked for me; hopefully this should work for others.

  • whatcan1choose Regan Hook (@whatcan1choose) reported

    @HSBC_UK is your website down?? Having huge issues!

  • faipdeooiad Jimbo Slice (@faipdeooiad) reported

    @HSBC_UK what’s the wait time to speak to customer services? I’m after raising a complaint and closing my account but every time I call I’m on hold for up to an hour

  • PoduvalAparna Aparna Poduval (@PoduvalAparna) reported

    @HSBC_UK I am HSBC premier card holder and I have been trying to reach HSBC to track a refund made by one of the vendors to my old credit card and transfer that refund to the new one, despite providing the ARN number for ease of track nobody from the customer care - 1

  • mattys68 Matthew Gunter (@mattys68) reported

    @HSBC_UK I've tried numerous times now. I just need a 5 minute conversation and it's simply impossible to get through. All I need to do is talk to an actual person about a Section75 Credit card claim. Just so frustrating. Literally at my wits end.