Is HSBC down in Golders Green, Greater London, England?
No problems detected
If you are having issues, please submit a report below.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Golders Green, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Golders Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (73%)
-
Website (11%)
-
Login (8%)
-
Transactions (5%)
-
Withdrawals (2%)
-
Transfer (1%)
Live Outage Map Near Golders Green, Greater London, England
The most recent HSBC outage reports came from the following cities: Colindale, Belsize Park, London, Newham, Islington, Cricklewood, Stanmore, Wembley, Tower Hamlets, Ealing, City of Westminster, Fulham, Enfield Town, Camden Town and Finsbury Park.
| City | Problem Type | Report Time |
|---|---|---|
 Colindale |
Mobile App | |
| Belsize Park |
Mobile App | |
| London |
Mobile App | |
| London |
Mobile App | |
| Newham |
Mobile App | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Golders Green, England
Latest outage, problems and issue reports in Golders Green and nearby locations:
-
bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness been a customer for 40 years , this week i have had to put up with call not been returned when promised, being cut off , bring asked for wrong info , asked was i making a payment using a “thingy” being called the wrong name : i am a premier customers but am now giving up
-
Martín Chamarro
(@martinchamarro) reported
from
Lambeth, England
@HSBC_UK my Currency Account in euros has disappeared from the dashboard. Could you please fix this issue? I'm a little bit stressed
-
Varun Khanna
(@vk225) reported
from
Camden Town, England
@HSBC_UK literally the worst customer service ever. Spent the last 2 hours on hold and talking to 3 different team members without any luck. Given up after being bounced around. All just to make a simple transfer! Need a new bank
-
Abundance London
(@AbundanceLondon) reported
from
Hounslow, England
@HSBC @HSBC_UK - how we do we lodge a formal complaint about appalling service? Your #Chiswick branch is unable to sort (2 visits), online promises ringback, never does. Please advise, or even better sort...
-
John Boxall
(@jdboxall) reported
from
Merton, England
But @HSBC_UK @hsbc all your comms are wrong. I understand that things go wrong but you can fix your comms even if you can’t fix your app……
-
Jools Sampson
(@reclaimyourself) reported
from
Tottenham, England
@HSBC_UK cannot get though to anyone on telephone banking! Terrible wait times. How can I speak to someone?
-
Marius Fanu
(@mariusfanu) reported
from
East Ham, England
@HSBC_UK I’m actually an iOS Engineer, working on banking apps, so I understand from where the crash might be coming from and why it might be hard to support the beta builds. Given that both HSBC & FirstDirect apps crash I suspect that a framework is not supported, but thats just a guess
-
shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬
-
John Boxall
(@jdboxall) reported
from
Merton, England
@HSBC_UK And now maybe update the website? Perhaps you need to review your comms or IT provider?
-
Elana C
(@elanacovshoff) reported
from
London, England
@HSBC_UK app not working on my phone for days now. It doesn’t let me log in and I can’t access internet banking as that requires a code from the app. No way to pay my bills or know how much money I have left.
-
bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@HSBC_UK @HSBCUKBusiness no one cares about customer service
-
James Tewes
(@James_Tewes) reported
from
Poplar, England
@HSBC_UK why are you call wait times completely ridiculous, average 30m-240mins. Complete joke, the same automated message blaming Covid for over a year. Get your act together and stop blaming Covid for poor service, everyone else is functioning fine!
-
mary spillane
(@spillanemary) reported
from
Wandsworth, England
@HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move
-
Ronak Shah
(@Brlnt_Bhrtvsi) reported
from
Harrow Weald, England
@HSBC_UK hi is there problem in your server can’t connect through mobile app need to make urgent payment
-
Fatih Çekin
(@GuideOfLondon) reported
from
Enfield Lock, England
@HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞
-
فرانتشيسكو
(@tercumanFLB) reported
from
Islington, England
@HSBC_UK I have been trying to get in touch wirh your customer servicd by phone for three days. Yesterday I was kept on hold for 45 minutes. How am I meant to get in touch with you?
-
YM
(@Yadzinooo) reported
from
Merton, England
@dg46982 @HSBC_UK Can’t transfer any money on app? Anyone else having a problem
-
Martín Chamarro
(@martinchamarro) reported
from
Hackney, England
@HSBC_UK I have already sent you a few DMs. Also, I spent more than one hour on the phone. Today is Bank Holiday in the UK and it seems nobody in the Currency Accounts Department is working. I'll try again tomorrow.
-
steve
(@stevedw40) reported
from
Wandsworth, England
@HSBC_UK is there a problem with online banking . Cannot get into my account on my phone . Friends experience the same issue
-
Albu Mirela
(@AlbuMirela3) reported
from
Borehamwood, England
@HSBC_UK £20000 lost in 2hours because HSBC has security issues and then they made me feel like a criminal, not like a victim. They recovered very proudly £0.65 which they put in my account in 2 transactions. The clients are a joke for the HBSC. Such a shame. i am disgusted
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
Florence Bassa
(@BassaFlorence) reported
@HSBC_UK @UdokaEbenezer @HSBC_UK Why haven't you refunded me the fraudulent payment that you told me not to worry about and let it transfer as you have signed a protection agreement for your customers? But then, you don't refund? Why are customer service lying? Why can't you protect your customers?
-
Danika Scott
(@DanikaS45419236) reported
@HSBC_UK problems with app yet again
-
JaneEP
(@janephillips50) reported
Well switched to @HSBC_UK in 3rd April (our 50th wedding anniversary) my husband has no access whatsoever as his security number still not arrived. Customer services lied on several occasions, it's now 27th.... Avoid @HSBC_UK it's a nightmare.
-
mat watkinson
(@matwatkinson) reported
@HSBC_UK Hi, help me understand how marketing mailshots are addressed only to one male person in a joint account & not both. If your software can’t include both, it throws up doubts about your financial services. My wife & I are pretty disappointed to say the least.
-
jo
(@1970Jo) reported
@HSBC_UK I am unable to access fast balance is there an issue
-
Lauren
(@laurenjayesmith) reported
@HSBC_UK Hi there, this still doesn’t seem to be working this morning. Do you have an update please? Thanks
-
Lucyphonic
(@mistress_lu) reported
@HSBC_UK Mine was working fine until yesterday. I updated my phone to Android 11 and now when I click on the HSBC app, a white screen comes up and the app crashes. That was the only way I could get a code for online banking. I'm not phoning and getting more stress, waiting for a fix.
-
Florence Bassa
(@BassaFlorence) reported
@HSBC_UK @Naran2107 @HSBC_UK You allow fraud to happen on your accounts, but protect the criminal over your customer?
-
Alison Jenkin
(@AlisonJenkin13) reported
@HSBC_UK you’ve sent my daughter a cheque for the quality of service she has received from yourselves did not meet the standards you would expect to add insult to injury she can not bank the cheque online because it does not have a back although it states in the letter attached
-
Katy Ward
(@KatyWardHull) reported
@HSBC_UK Thanks. The issue isn't really that I need help with reactivation, though. The problem is that I can't even open the app as it crashes every time I try.