Hyperoptic Outage Report in Stepney, Greater London, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Stepney, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (71%)
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Total Blackout (13%)
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Wi-fi (12%)
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E-mail (4%)
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TV (%)
Live Outage Map Near Stepney, Greater London, England
The most recent Hyperoptic outage reports came from the following cities: Tower Hamlets, East Ham, Croydon, London, Holborn, Hackney, Ealing, Ilford, Islington, City of Westminster, Southwark, Paddington, Tottenham, Harringay and Wood Green.
| City | Problem Type | Report Time |
|---|---|---|
 Tower Hamlets |
Internet | |
| East Ham |
Internet | |
| Croydon |
Wi-fi | |
| London |
Total Blackout | |
| London |
Total Blackout | |
| Holborn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.
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Kalpitha Reddy
(@kalpitha_reddy) reported
from
Poplar, England
@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
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Dr Agnes Arnold-Forster
(@agnesjuliet) reported
from
Camberwell, England
I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
Our internet is not working at least for an hour! Can you provide an update @Hyperoptic
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
FYI, never use @Hyperoptic
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
@JustAnAntiDepp1 @Hyperoptic No, still not working for me
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
Any news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.
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Helmut Pflueger
(@helmutpflueger) reported
from
Kingston upon Thames, England
@Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
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Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Fursecroft
(@Fursecroft) reported
from
Paddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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Pharaoh London Cosmetics UK
(@pharaohlondonuk) reported
from
Stratford, England
@Hyperoptic Customer for several years, received outstanding service.
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ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
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Alex
(@AlexRM) reported
from
Camberwell, England
Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Parker
(@MarkParker01690) reported
- only signed up with @Hyperoptic less than two weeks ago and already it’s looking like a second extended outage in the M5 area. Hardly an encouraging start. . .
-
Anton Borg
(@aborg88) reported
@Hyperoptic WiFi has been down for last 35 mins. Is there an issue/outage in the E1W area? Thanks 😬
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Mark Linn
(@MarkLin69739327) reported
@JakubHolis @Hyperoptic @HyperopticCS Service Status is RED 😡How long??? 😡 "We’re sorry for the disruption to your Hyperoptic service. Our engineers are currently investigating the cause and will work to restore connectivity as soon as possible. Thank you for your patience"
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Lesego Letlape
(@Lesego_21) reported
@Hyperoptic @HyperopticCS 8 hours of WiFi outage now
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John
(@FellarPauline) reported
@CommunityFibre whoever this Chris guy is that works for you, you really need sack him. Promised to call me back over 2 weeks ago to sort my number issue. Ridiculous. Stick to @Hyperoptic
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Ashish Mathur
(@zombiespirits) reported
@Hyperoptic Internet is down in E14, could you share an update about an incident and possible ETA of resolution ?
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dbdcw
(@dbdcw1) reported
@Hyperoptic bow quarter internet down have u got a problem?
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DW
(@DWis40) reported
@Hyperoptic @HyperopticCS my 4th loss of service in 13 days. This is completely rubbish! Time to go me thinks.
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Gemma Goggin
(@TheGoggin) reported
@Hyperoptic We did join you. But it’s super slow despite new router and husband keeps calling to speak to someone but the wait times are too long 😬
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Greg Murray
(@gmurzy) reported
@Hyperoptic are there widespread outages in SW London? Internet is not working properly for the last few hours.