Is Nationwide down in Sunbury-on-Thames, Surrey, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (39%)
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Transactions (29%)
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Website (14%)
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Login (10%)
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Transfer (6%)
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Withdrawals (2%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent Nationwide outage reports came from the following cities: Cricklewood, London, Slough, Feltham, Golders Green, Wembley, Uxbridge, Woking, Redhill and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 Cricklewood |
Transactions | |
| London |
Mobile App | |
| London |
Transactions | |
| Slough |
Website | |
| Slough |
Transactions | |
| Feltham |
Login |
Community Discussion
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Nationwide Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Who Me?
(@Mr_ML07) reported
from
Richmond, England
@AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Steve Brown
(@BrownGFX) reported
from
Kingston upon Thames, England
@AskNationwide We have separate login credentials but all accounts are in joint names
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Josephine Tolond 💙💛🌻
(@JoTolond) reported
from
Kensington, England
@AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login
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Adam Rees-Taylor
(@adamreestaylor) reported
from
Kingston upon Thames, England
@AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website
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Charlotte McBrayne
(@CharlieMcBrayne) reported
from
Hillingdon, England
@AskNationwide Hi, is there an issue with receiving payments again via BACS?
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.
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Stephen McClay
(@SMcClay29) reported
from
Hounslow, England
@AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.
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Joanna_Laura
(@Joanna_Laura88) reported
from
Redhill, England
@AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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katie dalley
(@katiedal1802) reported
@AskNationwide is there an issue with making card payments today ,my card has been declined twice today
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Krypto
(@CT87_) reported
Anyone who banks with @AskNationwide having problems receiving their wages?
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panikupaniku
(@panikupaniku) reported
@AskNationwide i cant open my nationwide app at all, every time i try it just closes. have turned on/off my phone but its still not working
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OakBe
(@OakBe) reported
@AskNationwide pathetic customers service. On hold for 45 mins.Finally got through. Lady put me on hold to check something and I said “whatever you do don’t cut me off as I’ve been waiting for ages”. Guess what. Cut off! No call back either despite having my phone no. Disgraceful
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Jenny Boyle
(@Jennylboy15) reported
@AskNationwide app not working, unable to transfer funds, transaction comes back as "corrected transfer" despite sufficient cleared funds, what's happening???
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Andrew Antoniou
(@1andrewantoniou) reported
@AskNationwide Twitter is full of comments about the awful customer service. I asked for a manager call back not a link to a complaint form
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Tronaxav
(@Xavatron) reported
@AskNationwide are you guys working on removing the requirement to use a card reader to make a payment? The rest of the banking world moved on from that a decade ago! Am I supposed to carry it around everywhere I go?
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Abbie Bowles-Storer
(@Ablarr) reported
Thanks to @AskNationwide for great service today. 100 times better than @santanderuk still no call back from complaints. Still no internet log on details. #EpicFail
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Paul McQuillan
(@paul_mcquillan) reported
@AskNationwide The Nationwide Scam Protection Promise is that scams will be investigated within 35 working days. Its been 68 working days since I reported fraud by a Contractor and Nationwide have not started to investigate the case. Don't rely on Nationwide, report fraud to the police.
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Elite Lawn Maintenance Ltd
(@elitelawnmain) reported
@AskNationwide your mortgage teams service is quite frankly embarrassing, got told on more than one occasion we could overpay at no charge, send over our payment and now been charged £400!!! Customer services are useless. The last few weeks have been chaos with them!