Is Nationwide down in Sunbury-on-Thames, Surrey, England?

Problems detected

Users are reporting problems related to: mobile app, transactions and website.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunbury-on-Thames, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Sunbury-on-Thames, Surrey, England 11/30/2023 18:45

November 30: Problems at Nationwide

Nationwide is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (37%)

    Mobile App (37%)

  2. Transactions (21%)

    Transactions (21%)

  3. Website (20%)

    Website (20%)

  4. Login (13%)

    Login (13%)

  5. Withdrawals (5%)

    Withdrawals (5%)

  6. Transfer (4%)

    Transfer (4%)

Live Outage Map Near Sunbury-on-Thames, Surrey, England

The most recent Nationwide outage reports came from the following cities: London, Mitcham, Slough, Woking, Wembley, Hayes and Sutton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomMitcham Transactions
United KingdomSlough Transactions
United KingdomWoking Mobile App
United KingdomLondon Transfer

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Sunbury-on-Thames, England

Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • pxMx_xMxq _xMx_xMx_ (@pxMx_xMxq) reported

    @AskNationwide, is Start to Save Issue 2 account available to open without having a Nationwide current account? (I have a mortgage with Nationwide though)

  • realcaleballen Caleb Allen (@realcaleballen) reported

    @AskNationwide @enjay1999 I'm also seeing this issue.

  • Yorkshirelover1 Yorkshire lover (@Yorkshirelover1) reported

    @AskNationwide is there an issue today? I'm trying to pay for some on line shopping and you are declining the payment!

  • LucyMc22 Lucy McNamara (@LucyMc22) reported

    @AskNationwide Replied. Please help 🙏

  • enjay1999 Neil Jackson (@enjay1999) reported

    @AskNationwide Via website on chrome browser. I don't have the mobile banking app as I haven't got an account yet.

  • pxMx_xMxq _xMx_xMx_ (@pxMx_xMxq) reported

    @AskNationwide Me and my wife have a mortgage with Nationwide, but only I can access it online. Can she register a separate account? (and then apply for a Start to Save account). I already applied for a Start to Save account, but we'd like two of them (one for each) if possible.

  • FeelitWorking aka James Bond (@FeelitWorking) reported

    @deec_101010 @MoneySavingExp The only reason I moved was the @AskNationwide letter stating benefits were ending and I should consider if I wanted to remain a customer! Thanks for the prompt as I had completely forgotten, but will be back in a year or two for more.

  • Rf091217 Specific,legitimate,acceptable lawbreaking only (@Rf091217) reported

    @AskNationwide Hmm, what would help with cost of living for older borrowers? I know, letting them have access to the same prime mortgages as younger borrowers, with cheaper interest charges.

  • ben_sem94 Ben Watson (@ben_sem94) reported

    @AskNationwide I've just deposited money into the ATM at your pocklington branch. The ATM has accepted the envelope but then said dispenser error and has now swallowed the money I've deposited. What do I do to get this back?

  • Daniellemanser6 Danielle manser (@Daniellemanser6) reported

    @AskNationwide They told me there are no options to access my funds ! Yet it’s money for my children and I informed them of this