Is Nationwide down in Ashtead, Surrey, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashtead, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashtead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ashtead, Surrey, England 11/30/2023 03:15

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Transactions (22%)

    Transactions (22%)

  3. Website (20%)

    Website (20%)

  4. Login (14%)

    Login (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

  6. Transfer (4%)

    Transfer (4%)

Live Outage Map Near Ashtead, Surrey, England

The most recent Nationwide outage reports came from the following cities: Mitcham, Woking, London, Croydon and Sutton.

Loading map, please wait...
City Problem Type Report Time
United KingdomMitcham Transactions
United KingdomWoking Mobile App
United KingdomLondon Transfer
United KingdomLondon Transactions
United KingdomLondon Website
United KingdomLondon Login

Community Discussion

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Nationwide Issues Reports Near Ashtead, England

Latest outage, problems and issue reports in Ashtead and nearby locations:

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide when will the problem with incoming payments be resolved?

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide please explain why you have made it impossible to use an online portal that has still not sent me log in details for travel with my flex plus account. As a nurse working shifts I cannot ever access the phone number either! Not helpful or safe. Please help ASAP.

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I will be working 7:30-7pm & again will miss a chance to speak to them as advertised on the policy it says 9pm then the phones still cut off at 7pm. I wanted to update a medical condition that I’ve only just found out about. Disappointed.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • adamreestaylor Adam Rees-Taylor (@adamreestaylor) reported from Kingston upon Thames, England

    @AskNationwide How does one submit a FOI (freedom of information) request to Nationwide - a contact email etc not on website

  • ihatetimBL Who Cares (@ihatetimBL) reported from Hounslow, England

    @AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • Joanna_Laura88 Joanna_Laura (@Joanna_Laura88) reported from Redhill, England

    @AskNationwide I have registered already and previously used this service but it has failed to recognise my details. I have asked for reset details & received no emails to do this. 2 days in a row now. I have also tried to re- register. It not let me? How can I do anything?

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • SMcClay29 Stephen McClay (@SMcClay29) reported from Hounslow, England

    @AskNationwide maybe you can help me, seeing as your in-branch staff just said “go online” and your phone line has had me on hold for 30 minutes. I want to close a savings account and take out the money, but I can see no button to click on for this in online banking.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • mco1986 Mike Carroll-Owen (@mco1986) reported

    @AskNationwide is there any issues with systems this evening - usually receive a regular payment into account 2 Tuesdays a month but today nothing at all and it’s usually there between 12:10 - 12:30am

  • Cherico_L Cherico (@Cherico_L) reported

    Huge lesson learnt - NEVER trust European break down cover via a bank. We pay for cover with @LVviews via @AskNationwide - broke down FRIDAY in France - waited 5 days and have just been told it could be 3 WEEKS before our car is now sorted. It's a broken hose!

  • Pumpkinbundle HD (@Pumpkinbundle) reported

    @AskNationwide What days will Worthing service the ATM please? Customers obviously need to know when funds will be available.

  • albaugh_er Eleanor #NotMyPM (@albaugh_er) reported

    @AskNationwide Finally got through after 15 mins on the phone. #Accessibility info doesn’t appear important to you as once again told to ‘pop to a branch’ to sort out the issue. I’m on the phone bc I can’t pop anywhere. Raised previous complaint but issue not noted on my record.

  • gavin_mckerrell gavin Mckerrell (@gavin_mckerrell) reported

    @AskNationwide Where do I find my customer number?

  • ekipnomis Simon Pike (@ekipnomis) reported

    @AskNationwide It doesn't look like they're publicising any issues. Any advice? I need to be able to make this payment by tomorrow.

  • simonjjtaylor Simon Taylor (@simonjjtaylor) reported

    @AskNationwide Emailed asking me to call, didn't call me, phones said 5 min wait, 15 mins of awful jazz later put thru to someone not trained to deal with option I selected....back in queue... 22 mins...your query was your internal processes, nothing I needed to know as cmr at all. Appalling

  • JamesTu21286596 James Turner (@JamesTu21286596) reported

    @AskNationwide Absolutely nothing honestly having horrible time last few day’s with nationwide and the inflexibility to help members. Other banks doing everything possible yet nationwide sadly no.

  • AmyLu4 Amy Lou Who (@AmyLu4) reported

    @AskNationwide I can’t log into my banking app or online banking, it’s saying there are technical difficulties, despite your web saying everything’s working normally. #help

  • albaugh_er Eleanor #NotMyPM (@albaugh_er) reported

    Waited on phone line for 6 mins and now cut off by your operative. You tell me to go online but the issue can’t be sorted online. @AskNationwide 24/7 phone lines meant no help yesterday at all for online banking that you have blocked. 👎🏼