Nationwide down? Current status and problems in Southwark, Greater London, England
Some problems detected
Users are reporting problems related to: login, mobile app and website.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in Southwark, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Southwark, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at Nationwide
Nationwide is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
- Login (29%)
- Mobile App (27%)
- Website (25%)
- Transactions (12%)
- Transfer (6%)
- Withdrawals (1%)
Live Outage Map Near Southwark, England
The most recent Nationwide outage reports came from the following cities: City of London, Harringay, London, Croydon, Newham, Tower Hamlets, Poplar, Hackney, Dagenham, Wembley, Kensington, Swanley, Worcester Park, and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 City of London
|
Website | 18 hours ago |
|
Harringay
|
Website | 1 day ago |
|
London
|
Transactions | 2 days ago |
|
London
|
Website | 6 days ago |
|
City of London
|
Website | 6 days ago |
|
Croydon
|
Transactions | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
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Keighley West (@KeighleyWest) reported from Hackney, England@garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now
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Steve Brown (@BrownGFX) reported from Kingston upon Thames, England@AskNationwide We have separate login credentials but all accounts are in joint names
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Brogan 🐝 (@SandysBitxh_) reported from Bexleyheath, EnglandHeya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide
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Michael (@MichaelLeHarvey) reported from Stratford, EnglandGenuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!
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Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Connor (@connorlol) reported from Paddington, England@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Richard Lingard (@RichardPLingard) reported from City of London, England@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Angel (@dragonsangel01) reported from Poplar, EnglandRight I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡
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Julian Budd (@redmanjules) reported from Poplar, England@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Dmitri Old (@DmitriusOld) reported from London, EnglandCredit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Josephine Tolond 💙💛🌻 (@JoTolond) reported from Kensington, England@AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login
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Vanessa Welham (@VanessaWelham1) reported from Lambeth, EnglandAfter 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Dmitri Old (@DmitriusOld) reported from London, England@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Sandra Dibble (@Dibbssa) reported from Walthamstow, England@AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?
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amanda (@amanda11350524) reported from Ilford, England@AskNationwide can you please advise when my issue will be resolved. Advised your systems are all down. Advised that issue been escalated and to wait for response. No further infomation/help given and would not be put through to payment dept
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Sandra Dibble (@Dibbssa) reported from Walthamstow, England@tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.
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Hannah Moyne (@hannah_moyne) reported from Bromley, England@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Keighley West (@KeighleyWest) reported from Hackney, England@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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angela💙💚🌈💐La! (@andersonsangela) reported from Bromley, EnglandReally disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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𝕬𝖒𝖆𝖓𝖉𝖆~𝕴 𝖈𝖍𝖔𝖔𝖘𝖊 𝖙𝖍𝖊 𝕽𝖊𝖉 𝕻ill🌸 (@AmandaJGrab) reported@AskNationwide why have you not put a post up about your crap non working bank AGAIN ?
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Miss B... Keystone (@MsSmileyBBT) reported@AskNationwide For the 3rd time in as many weeks, you should be ashamed to put up those messages on the app to inform of issues, YET AGAIN. Seriously, Complaint information please.
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Naomi (@NaomiMac17) reported@AskNationwide when will the payments issue be resolved, this is three times in as many weeks isn't it, what's going on!!!!
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. (@PRIMRO5E) reported@AskNationwide how long will payments be down for again this time? I am trying to send money and waiting to recieve also. 3rd time my account has payment issues in weeks.
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Paul (@iampaulmather) reported@AskNationwide I've reached the end of the line with you. There's been too many instances of issues sending and receiving funds over Christmas leading to missed scheduled payments. Moving to barclays ASAP
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Ponder (@Ponder65) reported@AskNationwide Is this another separate issue? Whatever is happening it keeps happening and it's totally unacceptable! Again today!
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Gareth Smith (@garethsmith72) reported@AskNationwide I used to work for you in IT and the service has gone down so much. Assume you've made an IT change and it's not working be Honest and admit it not this every few days ..
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BB (@BB909219) reported@AskNationwide More delayed payment issues?
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Melissa May (@MelissaCarlaMay) reported@AskNationwide How do I raise a formal complaint with my bank? This is the second time in weeks that I cannot access my funds. To say I am furious is an understatement!
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Sporting Nest 🇸🇴 (@SportingNest) reported@AskNationwide Are transfers between banks affected, or just payments? When did this problem start? A transfer I made earlier today went through.