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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in Southwark, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Southwark, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
- Login (29%)
- Website (27%)
- Mobile App (26%)
- Transactions (12%)
- Transfer (5%)
- Withdrawals (1%)
Live Outage Map Near Southwark, England
The most recent Nationwide outage reports came from the following cities: Hackney, London, City of London, Harringay, Croydon, Newham, Tower Hamlets, Poplar, Dagenham, Wembley, Kensington, Swanley, Worcester Park, and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney
|
Login | 1 day ago |
|
London
|
Mobile App | 1 day ago |
|
City of London
|
Website | 2 days ago |
|
Harringay
|
Website | 3 days ago |
|
London
|
Transactions | 4 days ago |
|
London
|
Website | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
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Richard Lingard (@RichardPLingard) reported from City of London, England@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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amanda (@amanda11350524) reported from Ilford, England@AskNationwide can you please advise when my issue will be resolved. Advised your systems are all down. Advised that issue been escalated and to wait for response. No further infomation/help given and would not be put through to payment dept
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Brogan 🐝 (@SandysBitxh_) reported from Bexleyheath, EnglandHeya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide
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Julian Budd (@redmanjules) reported from Poplar, England@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Connor (@connorlol) reported from Paddington, England@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Vanessa Welham (@VanessaWelham1) reported from Lambeth, EnglandAfter 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Dmitri Old (@DmitriusOld) reported from London, EnglandCredit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Michael (@MichaelLeHarvey) reported from Stratford, EnglandGenuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!
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Keighley West (@KeighleyWest) reported from Hackney, England@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Sandra Dibble (@Dibbssa) reported from Walthamstow, England@tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.
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Richard Lingard (@RichardPLingard) reported from Poplar, England@AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia
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Steve Brown (@BrownGFX) reported from Kingston upon Thames, England@AskNationwide We have separate login credentials but all accounts are in joint names
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Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Keighley West (@KeighleyWest) reported from Hackney, England@garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now
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Dmitri Old (@DmitriusOld) reported from London, England@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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angela💙💚🌈💐La! (@andersonsangela) reported from Bromley, EnglandReally disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
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Hannah Moyne (@hannah_moyne) reported from Bromley, England@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Sandra Dibble (@Dibbssa) reported from Walthamstow, England@AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?
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Angel (@dragonsangel01) reported from Poplar, EnglandRight I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Deadpan (@DeadpanWayne) reported@SimonBunting71 @TSB May I recommend The Nationwide, I've been banking with them for years with zero problems. @AskNationwide
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rsidney (@rdotsidney) reported@AskNationwide i just cannot get along with your website virtual assistant stock questions so have left a new message in the text box. will i get a response from the team that way?
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Sue Gardiner (@GardsueA) reported@AskNationwide how can my friend, here in France, contact you to ensure she can use her card to get money. It’s her only card and was refused twice, probably for user error. Phoning seems to take for ever. Can someone call her back?
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Dave (@chickennrice00) reported@AskNationwide You won’t help me it will be wasting my time again like you guys have on the phone
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Chris Walker (@ChrisWa01585410) reported@AskNationwide I'm so sorry it's late sue but I've just finished work and gone to check my account through the app and it says that I'm -£18 and pennies and I can't click on it to access my account to see what has come in and what has gone out which should help me understand what is happening
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Sarah Jackson (@SarahJackson182) reported@AskNationwide I used my new card in Tesco two days ago with chip and pin, today I used it once contactless no problem and then the second time it was declined. Embarrassing!!!I thought it was supposed to be 5 times in a row before you did that?!Just makes me reluctant to use it!
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Kirstie Edwards (@kirst_j_edwards) reported@AskNationwide France. There is a whole thread. Please Help us. This is distressing for us and beyond incompetent. Please DM me the phone number of a senior member of your team immediately or we will go to the press.
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dwilbee (@Deb_Wilbee) reported@AskNationwide Hi India, unfortunately the branch was closed at midday today, I run a pub business so I like to utilise the service out of hours. It would be prudent for staff for perform checks on machines at the start of shift.
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Sarah Jackson (@SarahJackson182) reported@AskNationwide @GaryHailes Most banks now have a photographic paying-in cheque system where you can upload a photo of the cheque. Seems completely out of date to be reliant on the postal service these days.
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Dave (@chickennrice00) reported@AskNationwide Your phone help is a waste of time