Nationwide

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Southwark, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Southwark, Greater London, England 01/25/2026 09:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (28%)

    Website (28%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Southwark, Greater London, England

The most recent Nationwide outage reports came from the following cities: Fulham, London, City of London, Waltham Forest, City of Westminster, Hackney, Islington and Woodford Green.

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City Problem Type Report Time
United KingdomFulham Login
United KingdomLondon Mobile App
United KingdomCity of London Website
United KingdomWaltham Forest Login
United KingdomCity of Westminster Mobile App
United KingdomLondon Mobile App

Community Discussion

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Nationwide Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from Poplar, England

    @AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • Dibbssa Sandra Dibble (@Dibbssa) reported from Walthamstow, England

    @AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

  • redmanjules Julian Budd (@redmanjules) reported from Poplar, England

    @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

  • MichaelLeHarvey Michael (@MichaelLeHarvey) reported from Stratford, England

    Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!

  • andersonsangela angela💙💚🌈💐La! (@andersonsangela) reported from Bromley, England

    Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • Dibbssa Sandra Dibble (@Dibbssa) reported from Walthamstow, England

    @tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • overall_sandy sandy overall (@overall_sandy) reported from Romford, England

    @AskNationwide my app won't allow log in saying service issue but website states service levels are normal

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • SandysBitxh_ Brogan 🐝 (@SandysBitxh_) reported from Bexleyheath, England

    Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • PreetyCarter Preety Carter (@PreetyCarter) reported

    @robcarlyle @AskNationwide I have the same issue. You can’t potentially tell thousands of customers they can’t have access to the app, I have five different accounts with you and use the app everyday. I also have an account with another bank and their app is fine….

  • beardylonghair Mike Johnson (@beardylonghair) reported

    @AskNationwide Hi Gill, thanks for the reply. This has been an issue since IOS 15 stable which is still yet to be fixed. The solution is to move to a bank that actually cares about customers, which I’ll be doing first thing tomorrow. @StarlingBank & @monzo apps both work fine. Regards, Mike

  • missdaneefaith 🎀☠️ 𝔇𝔞𝔫𝔢𝔢 𝔉𝔞𝔦𝔱𝔥 Ⓥ 🎸 (@missdaneefaith) reported

    Well that was the easiest phone call made to a bank ever. Big up to @AskNationwide customer service team.

  • AndyHeWrote Andrew (@AndyHeWrote) reported

    @AskNationwide @Owen1401 Your team of developers have really let themselves down. People are saying it doesn’t work on iOS 15 which is the most recent official release.

  • AjayLiban AJ liban (@AjayLiban) reported

    @AskNationwide Why did ypu guys block my card i am abroad in dubai and was Rold i could use it i can't text back due to phone is not working in dubai and use WiFi please contact me AsAP

  • Lercutus Kevin Allsop (@Lercutus) reported

    @AskNationwide hi, I have had an issue where my weekly wages did not go into my account yesterday and 2 payments due to be transferred to my ISA's will not be covered for today. Is there a way I can stop them this week?

  • Benzo86lfc Benzo (@Benzo86lfc) reported

    @AskNationwide been trying to make a payment on my argos card for several days but can't because the nationwide page pops up and refuses to let me click continue after inputting the verification code. Could you please fix this issue before I ended going beyond the deadline????

  • nozzla James Norris (@nozzla) reported

    @AskNationwide @Owen1401 when will this be updated? really poor support.

  • nugeei ______ (@nugeei) reported

    @AskNationwide If you’re 15.1 or higher, the app won’t load due to it thinking it’s still BETA…I have the same issue, going to have to wait until the app is updated

  • Ladyluck93xx Laura (@Ladyluck93xx) reported

    @AskNationwide have been trying to use my debit card online this evening and it's being declined. Your customer service closes at 6PM?? What's going on? Not even a notification to say theres a block on my card or anything!