Nationwide

Is Nationwide down in Southwark, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Southwark, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Southwark, Greater London, England 05/15/2025 05:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Transactions (30%)

    Transactions (30%)

  3. Website (14%)

    Website (14%)

  4. Login (11%)

    Login (11%)

  5. Transfer (7%)

    Transfer (7%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Southwark, Greater London, England

The most recent Nationwide outage reports came from the following cities: Cricklewood, London, Dagenham, Wood Green, Orpington, Golders Green, Wembley, Barking, Harrow, Lewisham, Newham, Tottenham, Bermondsey, Tower Hamlets and Poplar.

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City Problem Type Report Time
United KingdomCricklewood Transactions
United KingdomLondon Mobile App
United KingdomLondon Transactions
United KingdomDagenham Transactions
United KingdomLondon Login
United KingdomWood Green Transactions

Community Discussion

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Nationwide Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • redmanjules Julian Budd (@redmanjules) reported from Poplar, England

    @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @garethj18602464 @AskNationwide I’m gonna spend next week moving payments to another account and close my nationwide account down. I’ve had enough now

  • dragonsangel01 Angel (@dragonsangel01) reported from Poplar, England

    Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • amanda11350524 amanda (@amanda11350524) reported from Ilford, England

    @AskNationwide can you please advise when my issue will be resolved. Advised your systems are all down. Advised that issue been escalated and to wait for response. No further infomation/help given and would not be put through to payment dept

  • VanessaWelham1 Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • JoTolond Josephine Tolond 💙💛🌻 (@JoTolond) reported from Kensington, England

    @AskNationwide is your banking app down? I couldn’t logon yesterday and have tried to reinstall it, but now can’t login

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • Dibbssa Sandra Dibble (@Dibbssa) reported from Walthamstow, England

    @tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.

  • SandysBitxh_ Brogan 🐝 (@SandysBitxh_) reported from Bexleyheath, England

    Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

  • IngridMarsh_ Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since

  • MichaelLeHarvey Michael (@MichaelLeHarvey) reported from Stratford, England

    Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!

  • andersonsangela angela💙💚🌈💐La! (@andersonsangela) reported from Bromley, England

    Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • Dibbssa Sandra Dibble (@Dibbssa) reported from Walthamstow, England

    @AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Stuart_M_HST Stuart Maclean (@Stuart_M_HST) reported

    @AskNationwide Was bounced from a contact from my online login to Credit Cards. Now being told lines areclosed and I need to call back tomorrow. Having been on hold for nearly an hour this is very poor service.

  • boo08_sarah Sarah (@boo08_sarah) reported

    @AskNationwide no help whatsoever checking on a suspected fraud call my incapacitated mum who suffers dementia received today. No one will help check her money is safe because she doesn't have enough capacity to make the call to you herself to report it. No help at all.

  • roger02902064 roger (@roger02902064) reported

    @AskNationwide what the hell has happened to all the staff at chingford branch Got all new staff thick as anything don't have a clue went in to pay credit card bill 30 minute wait until they worked out how to do it Poor poor service What's happened to this branch please answer

  • jonboy_103 john littler (@jonboy_103) reported

    Hi @AskNationwide , I would like to give a special mention to Maria Pinheiro in your Visa Dispute team who restored my faith in your customer support network by going the extra mile to assist with my dispute. 👍👏👏

  • Dava711 Stephen Davis (@Dava711) reported

    @AskNationwide is your account switching service down as I’m trying to apply but getting an error message everytime

  • maffa1974 matthew johnston (@maffa1974) reported

    @MartinSLewis think you have managed to crash @AskNationwide website ,trying to do a switch and it has failed 3 times

  • vampirecadet VampireCadet (@vampirecadet) reported

    @AskNationwide hi, are you guys having problems at the moment? I can’t seem to use my cards online? 🤔

  • mijulie62 Julie Cook (@mijulie62) reported

    @MartinSLewis @AskNationwide can't get past the overdraft part of the form to swap to flex direct. Tried half a dozen plus times, error then sends you back to beginning of the form. Aargh

  • boo08_sarah Sarah (@boo08_sarah) reported

    @AskNationwide All she wants to know is that her money is safe. I don't want you to talk to me only her! She cannot come in to branch as in a care home totally bed bound. You need to rethink how to help dementia sufferers and those supporting them. I can only advise mum to shut her account

  • nantlais_mostyn Roger Stone BEM (@nantlais_mostyn) reported

    @AskNationwide @DianaAward What rubbish. You’re a bank. Stick to banking, improve your customer service and smarten up your appearance. Staff should dress well at work, not look like they’re off to the pub with some friends.