Nationwide

Is Nationwide down in Southwark, Greater London, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Southwark, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Southwark, Greater London, England 12/13/2025 11:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (24%)

    Website (24%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Live Outage Map Near Southwark, Greater London, England

The most recent Nationwide outage reports came from the following cities: London, Islington, City of London and Woodford Green.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website
United KingdomIslington Mobile App
United KingdomCity of London Login
United KingdomWoodford Green Transactions
United KingdomCity of London Login
United KingdomLondon Website

Community Discussion

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Nationwide Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

  • clairelpetzal Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • redmanjules Julian Budd (@redmanjules) reported from Poplar, England

    @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • connorlol Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from Poplar, England

    @AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • Mr_ML07 Who Me? (@Mr_ML07) reported from Richmond, England

    @AskNationwide why are the cashiers in your EMPTY Twickenham branch refusing to accept a cash deposit over the counter? Instead directing me to use a paying in machine stating FlexDirect accounts are self service accounts. Great way to lose a customer. 👍🏾

  • SandysBitxh_ Brogan 🐝 (@SandysBitxh_) reported from Bexleyheath, England

    Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide

  • emmadevoil Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England

    @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • hannah_moyne Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • overall_sandy sandy overall (@overall_sandy) reported from Romford, England

    @AskNationwide my app won't allow log in saying service issue but website states service levels are normal

  • ninepine Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • MichaelLeHarvey Michael (@MichaelLeHarvey) reported from Stratford, England

    Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • simonnash Simon Nash 🔶🌹💚🇪🇺🌍 (@simonnash) reported from Hackney, England

    @AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.

  • nigelvivian Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • FLYINGTHEFLAG Dicky (@FLYINGTHEFLAG) reported

    Andrea form the Accrington branch of @AskNationwide lied to me today…assuming that’s normal for a branch manager?? Her team equally repulsive! I complained it the service and was shouted at ‘have a nice day’…#customerservice

  • KazWilliamson88 Karen (@KazWilliamson88) reported

    @AskNationwide @Claire11152715 My app also shows as not able to show account info, and won't let me select any of my accounts, your app suggests you have issue showing account details and making payments.

  • nicwil75 nicola w (@nicwil75) reported

    @AskNationwide is there a problem with your payments service today? Am assured payment was made this morning, but it's not showing.

  • beccabeldom Becca beldom (@beccabeldom) reported

    @AskNationwide my 96 year old grandmother has been a victim of fraud of over 65k with forged cheques , cash withdrawals and poa financial abuse. Reported 5th April, the lack of help is shocking, 2 hours today trying to get cheque proof for police with no avail! Deflated

  • 1973mlr simply sharing (@1973mlr) reported

    @AskNationwide your mobile app has a text alert function but only works for balance below, balance above "x" produces a service availability error

  • Claire11152715 cni (@Claire11152715) reported

    @AskNationwide hi my flex and cashbuilder account on app say unavailable. Is the app down?

  • StribleyJulie Julie Stribley (@StribleyJulie) reported

    @AskNationwide @Claire11152715 My app also isn't working 😭

  • ArdechEcosse ArdechEcosse (@ArdechEcosse) reported

    @AskNationwide case: NBS7786827. Because of your antiquated card reader policy you are blocking my access to my own money until you send me a new gadget ...by snail mail ...abroad. What are the chances of that happening and what kind of security is that? Customer Service??

  • ThatSweetKim Kimothy (@ThatSweetKim) reported

    @AskNationwide The app is not down, unable to view my current account. Website says services are running normally but I see I'm not the only one to report the issue

  • Brendaqs1 Brenda QS (@Brendaqs1) reported

    @AskNationwide are you aware that your payment app is not working properly. 2 payments rejected from 2 different cards in past 30 minutes. Sorted 1 another way but still need to make another payment from a particular account