Is Nationwide down in Southwark, Greater London, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Southwark, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (47%)
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Website (25%)
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Login (14%)
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Transactions (8%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map Near Southwark, Greater London, England
The most recent Nationwide outage reports came from the following cities: London, City of London, Waltham Forest and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
| City of London |
Transactions | |
| City of London |
Website | |
| Waltham Forest |
Mobile App | |
| Poplar |
Mobile App | |
| City of London |
Mobile App |
Community Discussion
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Nationwide Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@AskNationwide how do I make a complaint about a decision made about a flexible account travel insurance claim? I spoke to someone in customer services who said he was submitting it then called me back himself without it being escalated. I've not heard back from anyone since
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Hannah Moyne
(@hannah_moyne) reported
from
Bromley, England
@AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!
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Claire Petzal 🥨
(@clairelpetzal) reported
from
Wandsworth, England
@AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!
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Keighley West
(@KeighleyWest) reported
from
Hackney, England
@nickholding01 @AskNationwide I’m having the exact same bloody problem!!
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
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Michael
(@MichaelLeHarvey) reported
from
Stratford, England
Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.
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Richard Lingard
(@RichardPLingard) reported
from
Poplar, England
@AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia
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Julian Budd
(@redmanjules) reported
from
Poplar, England
@AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show
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Sandra Dibble
(@Dibbssa) reported
from
Walthamstow, England
@AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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sandy overall
(@overall_sandy) reported
from
Romford, England
@AskNationwide my app won't allow log in saying service issue but website states service levels are normal
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity
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angela💙💚🌈💐La!
(@andersonsangela) reported
from
Bromley, England
Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed
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Brogan 🐝
(@SandysBitxh_) reported
from
Bexleyheath, England
Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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ConsGolfX
(@ConsGolfX) reported
@AskNationwide I've had 3 payments over 3 weeks took out from an unknown source. I've tried logging it over to you via online banking, but then it just says you're experiencing technical issue's every day.
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Wojciech
(@tentypwtk) reported
@AskNationwide I got a call from someone claiming being Nationwide +44 345 600 6611? That's not the number I see on my credit card, neither on your website. Is it a scam call?
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Tracey | The Williams World
(@traceycwilliams) reported
How rude is @AskNationwide closing down the chat thread during a conversation 😡 useless service
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GM Mark Howitt
(@MarkHowitt) reported
@grok do you think calling up UK companies is a good way to test their customer service... you know like @AskNationwide and @ajbell ?
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fiona kirk
(@feefye06) reported
@AskNationwide I've deleted & reinstalled your app. I tried opening on wifi 4g & but its still not working
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Euphrosene Labon aka Wise El
(@euphrosene) reported
One of the many drawbacks to digital everything: multiple layers of security. PINs, passwords, passkeys, codes, card readers... I love @AskNationwide. For some odd reason, since having my long time bank close and moving to them, I've been in credit. Same spending patterns as the other one and roughly the same income. Not complaining. Their card reader however is a PITA so I welcomed the app message saying it wouldn't (always) be needed. So I go through the app process to not (always) use it and ...it wants a PHOTO. I have no makeup on, Good Queen Bess eyebrows, my hair is pinned up, the contents of a townhouse could fit in the bags under my eyes...but I bravely allowed it to scan my face. And again. And again. Nada, nothing, try again. NO, bggrff. I'll stick with the card reader, thank you very much. And that's the thing. I can actually remember all gazillion details for the many accounts - except ever changing passwords because they suddenly stop working and you have to go through the process of setting up another one and unlocking your account - plink plonking with too long nails on titchy keyboards and unhelpful ageing eyesight - trying to complete the task before it times you out. Yep - fun and games for the digital world for everything bar breathing and sleeping. And that's not a given! Meanwhile, just noticed I was also in the process of moving the downstairs heavy furniture (again). Back to the fray.
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Clark W. Griswold
(@trickster_afcb) reported
@AskNationwide why do your phone lines take you through all the options, make you go through various security questions only to say at the end that lines are closed at weekends, why not state this at the start of the process rather than wasting time for the customer?
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Alan Mörris
(@Fokmisterutd) reported
@AskNationwide so after 10 years with you it's time to move on as I'm obviously not a valued customer, I'm not eligible for the fair share scheme, discrimanated as I don't have a saving account or mortgage (not home owner) but do have money in flex,
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Robert Baker
(@RobsonB23) reported
@AskNationwide Hey guys I got a new phone and so am trying to set up my nationwide app again and every time I tried to do it it mentions there is a technical error Was wondering if it a genuine error going on or if it's an isolated case
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Em Vlogs
(@EmVlogs3) reported
@AskNationwide @YomiBen2 This phone number is unable to help. Your staff are clueless