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Nationwide

Nationwide down? Current status and problems in Southwark, Greater London, England

Problems detected

Users are reporting problems related to: mobile app, login and website.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Southwark, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Southwark, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Nationwide

Nationwide is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  • 29% Mobile App (29%)
  • 29% Login (29%)
  • 23% Website (23%)
  • 12% Transactions (12%)
  • 4% Transfer (4%)
  • 2% Withdrawals (2%)

Live Outage Map Near Southwark, England

The most recent Nationwide outage reports came from the following cities: Croydon, Newham, London, Tower Hamlets, Poplar, Hackney, City of London, Dagenham, Wembley, Kensington, Swanley, Worcester Park, Waltham Forest, and Islington.

CityProblem TypeReport Time
Croydon Transactions 13 minutes ago
Newham Login 1 day ago
London Website 2 days ago
Tower Hamlets Mobile App 3 days ago
London Website 6 days ago
Poplar Transactions 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Southwark, England

Latest outage, problems and issue reports in Southwark and nearby locations:

  • DmitriusOld
    Dmitri Old (@DmitriusOld) reported from London, England

    @AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.

  • redmanjules
    Julian Budd (@redmanjules) reported from Poplar, England

    @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

  • simonnash
    Simon Nash 🔶🌹💚🇪🇺🌍 (@simonnash) reported from Hackney, England

    @AskNationwide hullo just so you know authentication texts from app arriving agonisingly slow today.

  • hannah_moyne
    Hannah Moyne (@hannah_moyne) reported from Bromley, England

    @AskNationwide Why make it so complicated for a man his age!!! He went to Lloyd's across the road and withdraw the money at the counter you treated him like a criminal you should be ashamed!!! Customer service zero!!!!

  • nigelvivian
    Nigel Vivian (@nigelvivian) reported from Kingston upon Thames, England

    @AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement

  • ninepine
    Mike Fuller (@ninepine) reported from Banstead, England

    @AskNationwide any chance your systems people can fix the recurring issue please where your credit card "next statement is due" date is wrong? Says 2nd May but that's untrue. Doesn't seem to understand weekends or Bank Holidays. Either that or please issue the statement when due.

  • SandysBitxh_
    Brogan 🐝 (@SandysBitxh_) reported from Bexleyheath, England

    Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide

  • RichardPLingard
    Richard Lingard (@RichardPLingard) reported from Poplar, England

    @AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia

  • lisajoyce33
    Lisa Joyce (@lisajoyce33) reported from Bromley, England

    @AskNationwide the contactless facility on my debit card has stopped working how do I order a new one ?

  • mcginn_maureen
    Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • DmitriusOld
    Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • VanessaWelham1
    Vanessa Welham (@VanessaWelham1) reported from Lambeth, England

    After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor

  • clairelpetzal
    Claire Petzal 🥨 (@clairelpetzal) reported from Wandsworth, England

    @AskNationwide I sent a direct message as I have an urgent question that I’m hoping is ******* with the payment issue but need confirmation. Thanks!

  • connorlol
    Connor (@connorlol) reported from Paddington, England

    @AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you

  • johnrahers
    It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide hello. I have been on hold to your fraud line for 47 mins - be counting. My card has been blocked due to an unauthorised transaction. Can your help me please? I am supposed to be enjoying my Saturday evening but I’m just sat here listening to Enya for an eternity

  • overall_sandy
    sandy overall (@overall_sandy) reported from Romford, England

    @AskNationwide my app won't allow log in saying service issue but website states service levels are normal

  • johnrahers
    It's me, John (@johnrahers) reported from Lambeth, England

    @AskNationwide That is the line I called and spoke to someone and they ‘put me through’ to the fraud dept. I’ve just been cut off for the second time. Help please

  • RichardPLingard
    Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • MichaelLeHarvey
    Michael (@MichaelLeHarvey) reported from Stratford, England

    Genuinely very impressed with @AskNationwide mortgage switching service. Took me 5 mins online to switch to a new deal, better interest rate, was able to change term of loan and didn’t have to pay a fee for switching to a new deal with 3 months left on old one. Bravo!

  • KeighleyWest
    Keighley West (@KeighleyWest) reported from Hackney, England

    @nickholding01 @AskNationwide I’m having the exact same bloody problem!!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • mxrnies
    CryptoMarnie ❤️ (@mxrnies) reported

    @MolloySeany @AskNationwide If you actually need help drop me a DM, i can get a Binance representative to reply Directly to help withdraw via FIAT (into your bank) Or Follow so i can DM, Binance does not seem to be helpful on Twitter. They will give an automated response

  • sarah42433972
    sarah (@sarah42433972) reported

    @AskNationwide hello- can someone help me please?

  • wickedraver
    caroline (@wickedraver) reported

    @AskNationwide Can't access my account online to report some transactions I can't explain. Phone lines are closed too . What else can I do

  • royezzel
    kojogn (@royezzel) reported

    @AskNationwide @AskNationwide Don’t ignore your personal and academic problems. Problems will often get worse if they are not directly addressed. Procrastination can lead to a small problem getting much worse. Get help when you need it. Speak to your course instructors and advisor #FlexStudent

  • GayerStuart
    Stuart Gayer (@GayerStuart) reported

    @AskNationwide hope you can help I have lost my 2 children’s paying in books and need fresh ones sent but I was kept on hold 3 times today without being put through to the correct department .Help…

  • nav_sl90
    Nav (@nav_sl90) reported

    @AskNationwide Hi, I've received a letter from @santanderuk stating I haven't made two direct debit payments from my Nationwide account. I have called them and they can't see an issue they said and have advised to get in touch with you. Can you help please?

  • leadbyfllw
    fllw2lead - https://rb.gy/tc4egt (@leadbyfllw) reported

    @Visa & @AskNationwide between these two, completely useless! No customer protection at all, dump them as soon as you get the chance. They're in cahoot with dodgy merchants to fleece customers. Flaming useless, shoddy service, zero customer protection.

  • chazbalfour
    charlie🌿 (@chazbalfour) reported

    @AskNationwide hi, i chatted online with one of your employees and they said i would need to speak to someone on the phone about my issue. i know your lines aren’t open til tomorrow, but it’s an urgent Student Finance issue. is there any chance i can talk to someone today?

  • leadbyfllw
    fllw2lead - https://rb.gy/tc4egt (@leadbyfllw) reported

    @AskNationwide Nick, I'm not holding out for much. Already been given pretty daft, unhelpful responses. You can check with reference 00003960252. Tired of the rubbish. Clearly, customer protection isn't part of your offering.

  • FanofGodfather
    The Boss (@FanofGodfather) reported

    @AskNationwide It was a sole Flexaccount. Going to branch isn't a problem, I would have preferred a warning to say if you skip the ID part then you would need to go into branch.