NatWest

Is NatWest down in Tower Hamlets, Greater London, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Tower Hamlets, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Tower Hamlets and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Tower Hamlets, Greater London, England 12/14/2024 17:40

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Mobile App (42%)

    Mobile App (42%)

  2. Login (25%)

    Login (25%)

  3. Website (23%)

    Website (23%)

  4. Transactions (8%)

    Transactions (8%)

  5. Transfer (3%)

    Transfer (3%)

Live Outage Map Near Tower Hamlets, Greater London, England

The most recent NatWest outage reports came from the following cities: London, Brentford, Wembley, Barnet, Croydon, Leyton, Belsize Park, Islington, Tower Hamlets, Wandsworth and Twickenham.

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City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomBrentford Login
United KingdomWembley Mobile App
United KingdomBarnet Login
United KingdomLondon Transactions
United KingdomCroydon Login

Community Discussion

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NatWest Issues Reports Near Tower Hamlets, England

Latest outage, problems and issue reports in Tower Hamlets and nearby locations:

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

  • JackHead95 Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

  • CliveJGoodwin Clive J Goodwin (@CliveJGoodwin) reported from Bromley, England

    @NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • luke44282906 luke Charles (@luke44282906) reported from Romford, England

    @JabiruMusa9 I’ve contacted NatWest Scam team 👍don’t worry, I have everything to help me and NO SCAMMERS, FACE VALUE ONLY and PAPER TICKETS ONLY ⚒

  • tvercaut Tom (@tvercaut) reported from Ealing, England

    Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk

  • nadiaholmesx nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

  • RhynoMu mohammed uddin (@RhynoMu) reported from East Ham, England

    @newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • XBerts Bert (@XBerts) reported from Camberwell, England

    @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • AyAyRon86 Aaron (@AyAyRon86) reported from Bexleyheath, England

    Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!

  • DemetriTurin Demetri Turin (@DemetriTurin) reported from Bromley, England

    @LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin

  • ByGeoffW Geoff Whitehouse (@ByGeoffW) reported from Croydon, England

    For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.

  • beady_stace 💙 Stacey Killon (@beady_stace) reported from Worcester Park, England

    Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest

  • shazzstevo Sharon Stephenson (@shazzstevo) reported from Enfield Lock, England

    @NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.

  • thatniamh Niamh O'Reilly 😷 (@thatniamh) reported from Hammersmith, England

    Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****

  • ___lynniie Mercedes TL 🥝 (@___lynniie) reported from Poplar, England

    Natwest customer service & British Airways customer service 😔 Same Whats App Group

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • PBSport Peter B (@PBSport) reported

    @NatWest_Help Hi, how on earth am I supposed to change the direct debit payment amount for a Natwest credit card (paid from a Natwest bank account)? Seems completely missing from both app and website.

  • Jamboreeee51 Jamboreeee (@Jamboreeee51) reported

    @NatWest_Help My son has been trying for 3 days now to get in touch re his NatWest Online Investment. The online portal does not work and he’s been on hold on the phone for hours each day. This is really poor customer service and extremely frustrating.

  • HeyLammy Matthew Lamacraft (@HeyLammy) reported

    @NatWest_Help When will the change account names feature be working again? It’s been far too long. If other banks can do it why can’t NatWest?

  • Matthew_Lake182 Matthew Lake (@Matthew_Lake182) reported

    @krakensupport @krakensupport Hi! Are you aware of any issues with 3D Secure payment when trying to buy crypto with Visa Debit cards? I've never had an issue before until today. The 3D Secure box pops up, it shows "NatWest" and then goes blank and I can't hit 'continue'.

  • Chrismb1984 Chrisb (@Chrismb1984) reported

    @NatWest_Help hi, is there a problem with using cards in cashpoints today? I’ve tried 3 including one at a NatWest bank and they all couldn’t give me any money. I used the card in shops before no problem and there’s enough money in the account. Thanks

  • BirnieLinzi Elsie Bee (@BirnieLinzi) reported

    @superteadrinker I feel your pain. I spent 10 hours over the space of two days going through same issue to 23 different members of NatWest staff. Seems like after 25 mins they automatically cut off & you never get same person again. Ended up explaining problem 23 times. Infuriating.

  • Stevros1988 Daniel Stevanato (@Stevros1988) reported

    @J0sephwormald @htafc @htafchelp I've had the same issue, are you paying on credit card? I've just rung Natwest and apparently there's some fairly new regulations for large payments which has left some retailers needing to update their payment systems so they can process credit card payments.

  • RobertT26348540 Robert Turley (@RobertT26348540) reported

    @MartinSLewis @ofgem dear Martin can't you look into natwest bank the child tax trust the government set up you can't get the funds from them atold no help from this bank its not just me look online hundreds of complaints

  • sadiemaybnot big sadez (@sadiemaybnot) reported

    the natwest customer service lady asked me what i was up to today ive never been caught so off guard in my life

  • larapeepee 💙 lara 🐁🪴 (@larapeepee) reported

    what ******** is natwest playing at i have to stand in my kitchen and take a selfie to pay my rent