NatWest status: access issues and outage reports

Problems in the last 24 hours in Norwood, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Norwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Norwood, England

The most recent NatWest outage reports came from the following cities: London.

City	Problem Type	Report Time
London	Mobile App	2 months ago
London	Transfer	4 months ago
London	Transactions	4 months ago
Westminster Abbey	Website	4 months ago
Bromley	Login	4 months ago
London	Transactions	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Norwood, England

Latest outage, problems and issue reports in Norwood and nearby locations:

• 
  nadia holmes (@nadiaholmesx) reported 5 minutes ago from Wandsworth, England

  almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

• 
  ME88 (@ME8803076435) reported 8 minutes ago from City of London, England

  This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

• 
  Demetri Turin (@DemetriTurin) reported 15 minutes ago from Bromley, England

  @LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin

• 
  Michael Stockwell (@mikestockwell) reported 19 minutes ago from City of London, England

  @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

• 
  ME88 (@ME8803076435) reported 21 minutes ago from City of London, England

  @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

• 
  Geoff Whitehouse (@ByGeoffW) reported 22 minutes ago from Croydon, England

  For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.

• 
  Dmitri Old (@DmitriusOld) reported 27 minutes ago from London, England

  Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

• 
  Miguel Viegas (@miguelagviegas) reported 29 minutes ago from Wandsworth, England

  @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

• 
  ME88 (@ME8803076435) reported 34 minutes ago from City of London, England

  Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

• 
  Clive J Goodwin (@CliveJGoodwin) reported 38 minutes ago from Bromley, England

  @NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse

• 
  Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported 43 minutes ago from Wandsworth, England

  @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

• 
  Bert (@XBerts) reported 44 minutes ago from Camberwell, England

  @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

• 
  Bert (@XBerts) reported 46 minutes ago from Lambeth, England

  @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

• 
  Joanne Timms (@LdnCinders) reported 60 minutes ago from Croydon, England

  @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jerome De Spencer (@clusterfeck) reported 8 minutes ago

  Click the pic for a full report especially if you are a NATWEST customer.

• 
  Liam⚡ (@TheDeanio) reported 8 minutes ago

  @MmisterNobody Yes when I was going through an awful time I lost all my savings after listening to a bunch of fools about crypto. Pretty much everything I owned did well for a few weeks and all kinds of rich clowns be talking about HODL this HODL that like they're all some sort of secret alliance with the elites. I literally would have a bunch of different types of currencies so I had a variety. I could keep someone in for a good while and the moment I sold my bit of a specific coin, it would get a massive boost lol. One of them boost by like 10x within hours after me taking it out like they do it on purpose or something. The rest that I kept in just went down pretty much every day and some got rug pulled out of nowhere lmao. In the end I ended up that ****** up I made a stupid decision to take a loan out for only £10 grand where I got charged nearly £4-5 grand in interest from NatWest in just under a year. I ended up losing everything and I was guided to go insolvent lol. Still ****** now from it all and many people have the cheek to steal things from me. They want me dead, quietly suffering or locked up. They've told too many lies on my name because they couldn't take me out. Some of them have made a whole life out me these last few years too. It's quite hilarious. *********.

• 
  Pizza factory (@Pizzafacto90385) reported 8 minutes ago

  @NatWest_Help Hi Louise, thank you for your response. The card is not a NatWest card—it's an Ebix Cash Forex Card issued in India. I have already contacted the card provider, and they advised me to speak with the ATM owner/bank to see if the card can be retrieved. All of my money for my stay in the UK is on that card, so I'm finding it very difficult to manage without access to my funds. I would really appreciate any help or guidance you can provide regarding whether the card can be recovered from the ATM at Tesco, 825 High Road, Leyton, E10 7AA. Thank you for your time and assistance. 🙏🏻

• 
  Kenne_A (@StMollyBloom) reported 10 minutes ago

  This Cian_UTD bollocks doing the rounds, and I’ve got to say I don’t believe the majority of it, but if true, and Betfred and NatWest are looking at reimbursing and even compensating him, they’re setting themselves up for a real shitstorm. Anyone who’s ever known an addict of anything will know that it’s ultimately up to themselves to help themselves. And what BF and NatWest are seemingly about to do is set up a precedent where any gambler can freeroll the bookies and the banks by Gamstop’ing themselves, working around it, and recouping any losses. Why would you not? If I can deposit £5k to a bookies and go all out to try triple it in an evening knowing they have to refund me if I lose I’d be an idiot not to. Situation here should be as followed. Thorough investigation, apology if in the wrong and a review of their internal flagging system. And instead of a refund, assistance to Cian to get help with his addiction. Cian has been on the timeline for a long while with one grift or the other. If he comes out of this even or ahead he’s learned nothing. And in a few months time he’ll hit one of the other bookies with the same story. And someone help his ******* kid.

• 
  Ali Dalton (@alidalton) reported 12 minutes ago

  In 2017 I was the first designer at a UK fintech startup now valued at $100m+, with 500+ employees across 60 countries. It was just me, two founders, and two others in a room in London. The work wasn't a redesign. It was branding and the early flows for a payments platform. Nobody in that room called it design strategy. It was five people deciding how the product should work before there was a product. Then I spent almost a decade in the corporate world. Citibank, Mercedes, NatWest, Virgin Media. Products used by 50M+ people. £11M NPV on one project. That world taught me systems thinking, rigour, how to make a decision that survives fifteen stakeholders and a compliance review. It also taught me that six months to ship a signup flow is not a law of physics. It's a byproduct of the org chart. Most funded founders assume those two things come as a package. That if you want big company craft you have to accept big company timelines. You don't. The thinking travels. The process doesn't have to. I didn't leave because the work was bad. It was the best training I could have asked for. I left because I wanted the room of five again. Take everything those companies taught me and run it my way. No six week kickoff. No deck to justify a deck. A way founders can actually work with. So I started my studio last year. 5+ projects since across Fintech, publishing, agri-tech, and two founders launching their brands from zero. It's graft. But it's my graft now. If you're funded, building, and the product works but the numbers don't - that's the exact problem I spend my days on.

• 
  C B Campbel (@Tw0pAcPr0) reported 14 minutes ago

  @NatWest_Help dear natwest bot, your phone app has an issue. Unfortunately it doesn't know how many hours in a daily reset. Ive want to move funds but it keeps telling ive reached my daily amount. I moved money Sunday its now Tuesday.

• 
  Phony Bliar (@phoneybliar) reported 19 minutes ago

  @guinevere_86157 19% is high by historical standards, and compares favourably with other Retail Banks e.g. RBS was down at 4% before the financial crisis, and NatWest is currently 14%. The economic impact of 30% should also be considered as this is capital that can't be used to support lending.

• 
  🇬🇧🔥 FIRE is awesome 😎 (@GrahamCompton) reported 21 minutes ago

  @cryptostride Natwest. Their deals are awful at the moment.

• 
  gary bond (@gaybo83) reported 23 minutes ago

  @PeteCityPrice @NatWest_Help Errors with the website and app seems to common practice with Natwest now sadly

• 
  X Finance Bull (@Xfinancebull) reported 23 minutes ago

  🚨 $QNT holders, seven major UK banks are testing programmable bank money on infrastructure provided by Quant. Read those names again: Barclays. HSBC. Lloyds Banking Group. NatWest. Santander. Monzo. Nationwide. Led by UK Finance, the Great British Tokenised Deposit initiative is delivering live pilot transactions involving digital versions of normal sterling bank deposits. The easiest way to understand it is this: Your money remains bank money. But instead of sending it blindly and trusting every person in the process, rules can be attached before it moves. Payment releases when the buyer receives the product. Mortgage funds transfer when every document and condition is ready. Money and a tokenised asset settle together, so neither participant is left waiting and exposed. Quant’s Overledger provides the orchestration and interoperability connecting participating banks with RTGS, Faster Payments, Open Banking and tokenised-deposit platforms. That is why this matters more than another blockchain demonstration. The institutions are testing real financial activity across multiple banks, with fraud protection, settlement efficiency and programmability at the centre. GBTD also follows Quant’s involvement in the UK Regulated Liability Network, while its acceptance into the Bank of England Synchronisation Lab places the project beside the UK’s work on atomic central-bank-money settlement. Does this guarantee every bank will buy QNT? No. But it gives Quant institutional validation that most interoperability projects spend years trying to earn. If GBTD succeeds, the opportunity will extend far beyond one UK pilot. Other countries are also exploring tokenised deposits, digital securities and connected payment systems. QNT is sitting behind infrastructure the largest banks will need to make those separate systems work together. Many people will study QNT after adoption becomes obvious. I would rather understand why seven banks selected Quant before everyone else notices. My conviction in $QNT came before the headlines. Now the adoption is becoming impossible to ignore.