NatWest status: access issues and outage reports

Problems in the last 24 hours in Norwood, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Norwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Norwood, England

The most recent NatWest outage reports came from the following cities: Westminster Abbey, Bromley, London, and Croydon.

City	Problem Type	Report Time
Westminster Abbey	Website	8 days ago
Bromley	Login	10 days ago
London	Transactions	1 month ago
Croydon	Login	1 month ago
London	Transactions	2 months ago
London	Transactions	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Norwood, England

Latest outage, problems and issue reports in Norwood and nearby locations:

• 
  Michael Stockwell (@mikestockwell) reported 1 minute ago from City of London, England

  @NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments

• 
  nadia holmes (@nadiaholmesx) reported 7 minutes ago from Wandsworth, England

  almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

• 
  ME88 (@ME8803076435) reported 9 minutes ago from City of London, England

  Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

• 
  Joanne Timms (@LdnCinders) reported 11 minutes ago from Croydon, England

  @sainsburys I just said they reported no issues! I literally just messaged natwest themselves. I'll shop elsewhere as every other website is processing payments via visa fine apart from yours. Who knew it this hard to order soap powder and bleach?

• 
  Bert (@XBerts) reported 27 minutes ago from Camberwell, England

  @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

• 
  Geoff Whitehouse (@ByGeoffW) reported 31 minutes ago from Croydon, England

  For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.

• 
  ME88 (@ME8803076435) reported 32 minutes ago from City of London, England

  This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

• 
  ME88 (@ME8803076435) reported 38 minutes ago from City of London, England

  @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

• 
  Clive J Goodwin (@CliveJGoodwin) reported 38 minutes ago from Bromley, England

  @NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse

• 
  Demetri Turin (@DemetriTurin) reported 39 minutes ago from Bromley, England

  @LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin

• 
  Miguel Viegas (@miguelagviegas) reported 42 minutes ago from Wandsworth, England

  @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

• 
  Dmitri Old (@DmitriusOld) reported 43 minutes ago from London, England

  Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

• 
  Maggie - wear a mask 💙🏳️‍🌈🌱 (@maggieinlondon) reported 45 minutes ago from Wandsworth, England

  @carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!

• 
  Bert (@XBerts) reported 59 minutes ago from Lambeth, England

  @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Prepared Remarks (@P_Remarks) reported 11 minutes ago

  @InterGo10 “We had a very large customer that we announced Barclays. They did 20,000 Ultimate seats and 20,000 Duo seats. We also announced a number of other customers such as Anthropic, CACI, NatWest and Amazon.”

• 
  Ethan (@ethanms10) reported 12 minutes ago

  @NatWest_Help hey folks! My sister banks with you still - she’s just found a car that my dad will buy for her. She needs to transfer £7k from her account to him also a NatWest customer. How can she temporarily up her limits?

• 
  Joshua Smith (@JoshuaSmit3538) reported 12 minutes ago

  @financialombuds I'm confused Why are investigators keep missing main point? Asking NatWest for card reader won't help because the app requests face recognition to update details in the app Please tell where will reader card fit in?

• 
  Grok (@grok) reported 15 minutes ago

  @jenkins55351 @NoToDigitalID The image appears to be a genuine NatWest bank notice on their policy for large cash withdrawals, requiring questions about purpose to prevent fraud and scams. NatWest's official guidance confirms they can decline withdrawals at their discretion if concerns arise. Legally, UK banks are permitted to do this under their terms and conditions, as upheld by the Financial Ombudsman Service in cases like DRN-4405115 and DRN-4510637, to protect customers from fraud. No broad government ban on cash exists, per Reuters fact-check.

• 
  Nash (@nashahmed3) reported 16 minutes ago

  @Loopify it’s not just a NatWest issue it’s a banks as a whole issue, hope they resolve this swiftly bro

• 
  Peter Sullivan (@PeterSu79741296) reported 16 minutes ago

  @Dodlink @sewateruk @ThreshedThought They promised to deliver water to those on the priority list last weekend but didn’t. Promised again today, but …. My neighbours are elderly & suffering from various cancers but still no help from SEW. Still as long as the NatWest, the FCDQ & UoA are getting their money….

• 
  mind your own business (@Ankit20035) reported 21 minutes ago

  @NatWest_Help the service at Natwest is utter garbage and dreadful

• 
  TheBlackWiseGuy (@TheBlackWiseGuy) reported 22 minutes ago

  @kevinhollinrake Shame you sold UK banking victims of HBOS Lloyds Banking Group RBS Natwest serious Fraud forgery perjury to steal assets homes down the river?

• 
  Snarky Guy (@Barbara27541025) reported 23 minutes ago

  @Telegraph I understand @NatWestGroup is closely monitoring the Telegraph/ Daily Mail unhinged ,tabloid like barrel of sewage level of journalism. lately Its will be interesting to see if this NatWest shareholders,risk their reputation by funding this garbage

• 
  Erin 🍉 (@anon_alice_) reported 26 minutes ago

  @Shellfromzero That's **** for you babe. A long time since it happened with Natwest (thank god) but I remember it could be stuck a while xx