O2 Outage in Ware, Hertfordshire, England

@O2 I have also been doing this too. If this problem persists, then what?

@under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻

Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

@O2 Fixed the issue. Turned Volte off, rebooted, turned back on and got wifi calling back :)

@O2 simply dreadful customer experience tonight -felt really let down

@O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles

@emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support

@JamesIMcKay @O2 Oh….never heard of it. Ta

@traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.

Poor network in Se6 @O2

@O2 can someone from customer services contact me ... I need urgent help ... Thanks

@O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.

@O2 Bought a pair of airpods in september and I have problems with the right one for over a week. It is not connecting properly. What is to be done? Thanks!

In over 9 years with @O2 I’ve hardly ever needed customer services help and now after 3 attempts this year with little or no help I would just like to say thanks for nothing!

@O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me

@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!

@O2 Thanks guys. Going to get someone I know with O2 to come through so I can check what your network coverage is like. Wife’s with @VodafoneUK and has no issues.

@EE following up on the bad signal in the area I now stay in, can’t even have a call while walking in the neighbourhood, I may have to make a drastic decision and move to @O2 I’m in a 12 month contract so what are the cancellation terms if you can not provide a reliable service?

@tescomobile @O2 any coverage issues in CM20, been terrible yesterday and today, signal 4G keeps dropping out

@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people

@O2 I can honestly say without doubt that O2 have given me the worst customer service experience imaginable. A customer for 8 years and they have frustrated the life out of me for 4 weeks. Company is a shambles , no continuity of accounts , don’t do what is promised. Awful

@O2 can’t get through to any of your phone operatives. Need some help with a phone issue urgently please

Only I could cancel my phone contract and be cut off from @O2 without making sure I get my PAC code first. I told you, I told you I hate all of this. 😩

@O2 I changed network from O2 halfway through July and now I have a full month’s bill from you. On hold with your customer service phone for 14 minutes only for the call to almost immediately drop…I’d like someone to sort this out for me as I don’t owe a full month’s bill

@O2 Right, I'm now receiving constant automated calls about a payment that I don't owe you. Make them stop, or I cancel the contract and you can fight me in court.

@O2 can someone dm me I need some help thanks

@O2 Seriously O2: study and learn: 1. I Login to O2. 2. Go to Manage my Details. 3. Sec code sent to ancient, unused number. 4. Therefore, cannot manage details or change to new number. Please tell me you understand why I cannot upgrade my phone or buy new contract with O2?

@O2 @TheO2 - I am unable to make or receive calls is the network down?

@O2 I'm having trouble accessing my account to make a final closing payment. I'm able to log in, but when pressing the 'Pay Now' button, it asks me to log in again and doesn't allow me to do so even though I'm using the same credentials. I'm unable to use the app as well

@staceyayeh @O2 Wow, that's shocking from @O2 - their reputation for bad service is one thing but showing this stuff at active and still charging through the nose for it is another!