O2

O2 Outage Report in Wallsend, Borough of North Tyneside, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wallsend, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wallsend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wallsend, Borough of North Tyneside, England 03/27/2026 01:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (44%)

    Phone (44%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (20%)

    Total Blackout (20%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wallsend, Borough of North Tyneside, England

The most recent O2 outage reports came from the following cities: Newcastle upon Tyne and Blyth.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomBlyth Phone
United KingdomSunderland Phone
United KingdomNewcastle upon Tyne Phone
United KingdomNorth Shields Internet
United KingdomNewcastle upon Tyne Phone

Community Discussion

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O2 Issues Reports Near Wallsend, England

Latest outage, problems and issue reports in Wallsend and nearby locations:

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England

    @O2 how can your service be so poor in a city centre.

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

  • Slesss_ JoshSlesser (@Slesss_) reported from South Shields, England

    @O2 I can’t login into my o2 app, it says I might be a bee customer and to wait 48 hours but I’ve been a member for years 🤔 it’s just randomly started doing this

  • DarranBlackshaw Darran Blackshaw (@DarranBlackshaw) reported from Seaton Valley, England

    @O2 rang for help and answering machine says ring back in 24hrs and hangs up -really ??

  • Richard_Y1 Richard (@Richard_Y1) reported from Whitley Bay, England

    @O2, any particular reason why signal for mobile data is so poor/pretty much non-existent in the NE30 area?

  • RuxanaNargol Ruxana Nargolwala (@RuxanaNargol) reported from North Gosforth, England

    @hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.

  • Leggler75 Emma (@Leggler75) reported from Gateshead, England

    My husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡

  • VictoriaMurtha Victoria Murtha (@VictoriaMurtha) reported from Newcastle upon Tyne, England

    @O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?

  • SophieBur492 Sophie burlinson (@SophieBur492) reported from Sunderland, England

    For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.

  • SgawShaw Muriel Sgaw (@SgawShaw) reported from Seaham, England

    @O2 @EleanorRylance And sack the poor employee?

  • kathrynbaird_ Kathryn Baird (@kathrynbaird_) reported from Cramlington, England

    @O2 do you actually talk to your customers? I’ve been trying to contact you all week via the app, have called numerous times to be hung up on by an automated service and can’t get through to you at all. You’ve charged me twice for my bill & disconnected me even though I’ve paid!

  • ScottSChristie Scott Christie (@ScottSChristie) reported from Whitley Bay, England

    @O2 Is there an issue with signal in NE29 just now? Mine has been pretty bad for a couple of weeks now. Many Thanks.

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from Newcastle upon Tyne, England

    @O2 are you going to reduce my bill, because the signal I’m receiving for £78 a month is shocking! Not happy

  • nossy1996 Gracie (@nossy1996) reported from Newcastle upon Tyne, England

    @MyUNiDAYS @O2 I am trying to activate the JBL discount but no money seems to get deducted at checkout... plz help, I’m desperate for a new speaker

  • rebeccajadetho1 Rebecca Thorne (@rebeccajadetho1) reported from Shiremoor, England

    @O2 It’s still not working

  • _RebeccaJT Rebecca (@_RebeccaJT) reported from Sunderland, England

    @O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.

  • Sami_antha83 Sami (@Sami_antha83) reported from Gateshead, England

    @O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹

  • doc_drops Andros 👾👾👾 (@doc_drops) reported from Newcastle upon Tyne, England

    @O2 my sim stopped working, I can’t ring 202, can’t go to your shops and your live chat is down. Please help

  • andyphilipson Bilbo Gubbins (@andyphilipson) reported from Whitley Bay, England

    @O2 Hey I just received a text claiming to be from yourselves saying there’s been a problem processing my bill and gives me a link to update my payment details. Pretty sure it’s fishing as my details haven’t changed. Can you confirm if I DM you a screenshot? Cheers.

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England

    @O2 I’m in Newcastle for the weekend and could hardly get a service, keeping jumping from 1 bar on 5G onto 3G, couldn’t get into social media or online due to it buffering. What a waste of time moving to you from EE

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • samj326_sam Sam (@samj326_sam) reported

    @O2 No thanks, gone to different provider after just appalling service

  • jayabrandx Jaya brand✨✨ (@jayabrandx) reported

    honestly why am i sitting paying for 2 phones when a only have ******* one , got to keep paying it for a few months until i can claim it back but they have record of me cancelling. how ******** does that work @O2

  • JPsealy Jen Paget (@JPsealy) reported

    @O2 @_neyneyy I've been having this problem for two days. I am unable to work and losing money. Tried calling o2 but the recorded message refers me to website which won't load. Tried chatting to o2 via app, but keeps saying no agents available. Is there an issue? I'm at PL1 5DG.

  • sujan_nandanwar Sujan nandanwar (@sujan_nandanwar) reported

    @O2 My postcode is N6 5EF. Just got disconnected from a zoom call because signal went down to. 1 bar again.

  • HedgesJames James Hedges (@HedgesJames) reported

    @O2 been waiting 2 days for my new phone to be registered on network. Told yesterday by CS it would be connected by midnight last night as you have an issue. Still not connected so assuming you still have a network issue?

  • j_podium Jen (@j_podium) reported

    @O2 I’ve had no line since o2 made mistake when porting number on Fri. 3 hours on live chat, 4 unanswered emails and still no line. HELP!

  • Banksy2801 Andy Banks (@Banksy2801) reported

    How has @O2 & @VodafoneUK been down since about 12:30 and still not been resolved? Is anyone actually trying to fix it?

  • Clamfather Eddie Prowse (@Clamfather) reported

    @Craigo71 @ThreeUK @O2 I have been with o2 for far longer, some 20 years. I get no better signal now than then. Pity they prefer to waste their money on trivia rather than provide a decent signal.

  • sujan_nandanwar Sujan nandanwar (@sujan_nandanwar) reported

    @O2 I’ve already looked at your network guide many times. I am signed up to local works alerts. I received 1 today. Often the problem goes on for ever. Basically the local O2 service is unreliable, for running a business and personal use. It is regularly dropping low to 1 bar daily.

  • lovepbx Pauline (@lovepbx) reported from Waltham Abbey, England

    @O2 can someone from customer services contact me ... I need urgent help ... Thanks