O2 outages and service status in Wallsend, England
Why is my O2 service not working?
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Wallsend, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wallsend, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (22%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Wallsend, England
The most recent O2 outage reports came from the following cities: Newcastle upon Tyne, and Blyth.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Phone | 27 days ago |
|
|
Phone | 29 days ago |
|
|
Phone | 3 months ago |
|
|
Phone | 4 months ago |
|
|
Internet | 4 months ago |
|
|
Phone | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wallsend, England
Latest outage, problems and issue reports in Wallsend and nearby locations:
-
Andros 👾👾👾 (@doc_drops) reported from Newcastle upon Tyne, England@O2 my sim stopped working, I can’t ring 202, can’t go to your shops and your live chat is down. Please help
-
Raj (@engg_rky) reported from Newcastle upon Tyne, EnglandAs expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
-
Gracie (@nossy1996) reported from Newcastle upon Tyne, England@MyUNiDAYS @O2 I am trying to activate the JBL discount but no money seems to get deducted at checkout... plz help, I’m desperate for a new speaker
-
🎃👻💀🙀🧟♂️ #booToYou (@ilovefluffy) reported from Newcastle upon Tyne, England@O2 so… appalling service, no signal abroad, no signal at home… thought I might try to refresh my phone but it turns out that I can’t because last year there was a delay in getting my phone to me so my usual refresh date in October has been pushed back til November!
-
Rebecca (@_RebeccaJT) reported from Sunderland, England@O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.
-
andrew 🎃 (@ilovefluffy) reported from Newcastle upon Tyne, England@O2 I was supposed to get a free upgrade every 12 months but your "problems with supply" last year meant that I didn't get my new phone for over a month after I requested it, so my refresh date is a month later, which pushes it past my annual christmas trip. It's a farce.
-
-
Victoria Murtha (@VictoriaMurtha) reported from Newcastle upon Tyne, England@O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?
-
Emma (@Leggler75) reported from Gateshead, EnglandMy husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡
-
🎃👻💀🙀🧟♂️ #booToYou (@ilovefluffy) reported from Newcastle upon Tyne, EnglandSo to be straight: because @O2 have been terrible for over a year, I can’t refresh my phone until after I get back from my Christmas trip! You’re very VERY quickly losing a customer here and I’ve been with o2 for nearly 15 years.
-
Sheila Robson (@sheilavictoriaR) reported from Chester-le-Street, England@O2 Im pleased 😊 scammers are awful!
-
Kathryn Baird (@kathrynbaird_) reported from Cramlington, England@O2 do you actually talk to your customers? I’ve been trying to contact you all week via the app, have called numerous times to be hung up on by an automated service and can’t get through to you at all. You’ve charged me twice for my bill & disconnected me even though I’ve paid!
-
Craig Blundred (@craigblundred) reported from Whitley Bay, England@O2 hi - my wife has been trying to resolve issue with SMS settings - have disappeared yet again. Spent over an hour on live chat but keeps getting passed to different teams then cut off. Has happened before we know what needs to be done but very poor service now.
-
andrew 🎃 (@ilovefluffy) reported from Newcastle upon Tyne, England@2bard @intueldonsquare @northumbriapol You're right in normal circumstances, however my phone signal keeps cutting out while @O2 are upgrading to 5G, last week a man had a seizure in front of me and I was getting repeatedly disconnected from the emergency services while trying to get an ambulance.
-
Bilbo Gubbins (@andyphilipson) reported from Whitley Bay, England@O2 Hey I just received a text claiming to be from yourselves saying there’s been a problem processing my bill and gives me a link to update my payment details. Pretty sure it’s fishing as my details haven’t changed. Can you confirm if I DM you a screenshot? Cheers.
-
philip (@fredspoon) reported from Chester-le-Street, EnglandLots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.
-
Santa Drops is coming to Toon 🎅🎅 (@doc_drops) reported from Newcastle upon Tyne, EnglandYou’re rolling out 5G when Newcastle doesn’t even have basic coverage, I have a 50GB contract with you and barely manage to use 2GB a month due to lack of signal/searching for free Wifi @O2
-
Angie Orrick (@AngieOrrick) reported from Walker Gate, England@O2 you have the worst customer service ever encountered! If I could stop paying you I would! That’s your shop and by telephone
-
Ruxana Nargolwala (@RuxanaNargol) reported from North Gosforth, England@hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.
-
Sami (@Sami_antha83) reported from Gateshead, England@O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
🐇Megan🐰 (@MeganJuliaaa_) reportedplease @O2 4G don’t run let me down like my internet and let me actually work via hotspot
-
ethanhunt27 (@jiteshgopinath) reported@ThreeUKSupport have you noticed that your app keeps on asking for an address every time we use the app to recharge . It connects to some pathetic web page that keeps on asking for details even if its our account. I use @O2 @EE sims as well and I have no problems recharging these cards.
-
Harvey-Thomas John Keegan (@HarveyThomasCFC) reported@O2 hey there just a quick concern when you eventually merge with @virginmedia will I have to change to a virgin media sim or will O2 as a company/network still exist
-
Sam (@samgittings1998) reported@O2 why do I have barely any service in Oxford? Honestly o2 signal around Oxfordshire, Gloucestershire and Worcestershire is terrible
-
Paul Milner (@swadlad) reported@O2 Been entering stuff on there years never won a thing gave up and don’t bother now
-
Jimbob (@Boxingjimbob) reported@O2 Yes for ages. Doing my ******* nut in. I've asked before and it's nothing to do with my signal apparently. I'll burn down my house then
-
Jemma (@jem_jem_13) reported@O2 I have to say I'm very disappointed with your Customer service team thought I had resolved an issue 3 weeks ago but got back to square one today! Not very helpful at all
-
Stuart Lundqvist (@Lundqvist_dj) reportedGreat customer service from @o2 took over 2hours and 30mins and still haven’t been upgraded! Trying to make me take a new contract to charge me more! #stayclassy
-
Lesley Routh-Jones (@MrsRouthJones) reported@O2 unbelievable, as customers for many years, I have just called your sales team to purchase a new product and told, I haven't got training on the products so I can't help you !!!! Really poor customer service, perhaps it's time to move our business elsewhere #o2 #poorservice
-
William Lane Ltd (@wlanefoundryltd) reported@O2 Terrible service been reporting faults for months now @wlanefoundryltd still nothing done 👎