O2

O2 Outage Report in Wallsend, Borough of North Tyneside, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wallsend, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wallsend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wallsend, Borough of North Tyneside, England 02/21/2026 13:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wallsend, Borough of North Tyneside, England

The most recent O2 outage reports came from the following cities: Sunderland.

Loading map, please wait...
City Problem Type Report Time
United KingdomSunderland Phone
United KingdomNewcastle upon Tyne Phone
United KingdomNorth Shields Internet
United KingdomNewcastle upon Tyne Phone
United KingdomNorth Shields Total Blackout
United KingdomWallsend Phone

Community Discussion

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O2 Issues Reports Near Wallsend, England

Latest outage, problems and issue reports in Wallsend and nearby locations:

  • chellehewison Michelle Hewison (@chellehewison) reported from Whitley Bay, England

    @O2 Any issues in the Whitley Bay (NE26) area with mobile signal this weekend? I’ve barely been able to get 3G at times let alone anything else!

  • stuarturquhart1 stuart urquhart (@stuarturquhart1) reported from Whickham, England

    @O2 website and app not working 😕

  • gavwells77 gavin wells (@gavwells77) reported from South Shields, England

    @O2 spent an hour to try and sort out and cancel an account and have been cut off 6 times now #not happy

  • SophieBur492 Sophie burlinson💙💚💛❤️ (@SophieBur492) reported from Sunderland, England

    @O2 My head when i get no signal

  • NTF_Ian Ian (@NTF_Ian) reported from Dunston, England

    Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from Gateshead, England

    @O2 Hi! Just wondering I have damage insurance on my phone and I’m aware it covers accessories aswell, can you claim for accessories by its self or does it have to be as part of a phone claim too?

  • VictoriaBarry82 Victoria barry (@VictoriaBarry82) reported from Sunderland, England

    Is @O2 #priority still down after @peterkay_co_uk broke it???

  • farrenciaran Ciarán (@farrenciaran) reported from Blaydon-on-Tyne, England

    Hey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal withe pausing videos, apps and webpages not loading. Sort it out!

  • HannahColley Hannah (@HannahColley) reported from Gateshead, England

    Imagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2

  • Donna_xx Donna_xx (@Donna_xx) reported from Sunderland, England

    @O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!

  • smiling_cyclist Dean (@smiling_cyclist) reported from Chester-le-Street, England

    @segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app

  • farrenciaran Ciarán (@farrenciaran) reported from Blaydon-on-Tyne, England

    Hey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal with the pausing videos, apps and webpages not loading. Sort it out!

  • ScottD_DJMS Scott Dixon (@ScottD_DJMS) reported from Whitley Bay, England

    @o2 I’ve claimed an Odeon code today on the @O2PriorityUK app but the cinema website is saying that the code is incorrect. Please help

  • Donna_xx Donna_xx (@Donna_xx) reported from Sunderland, England

    @O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??

  • Dan05858044 Dan (@Dan05858044) reported from Chester-le-Street, England

    @O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.

  • TommyWinter23 Tommy Winter (@TommyWinter23) reported from Blaydon-on-Tyne, England

    @O2 hello. Do you have a link for the “keep my number” form. Website isn’t helping and store said they couldn’t help as already had the SIM card

  • fredspoon Philip (@fredspoon) reported from Chester-le-Street, England

    I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2

  • Donna_xx Donna_xx (@Donna_xx) reported from Sunderland, England

    Honestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle

  • fredspoon Philip (@fredspoon) reported from Chester-le-Street, England

    @O2 could someone help?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AnnaHanchard Anna Hanchard (@AnnaHanchard) reported

    @O2 How much longer is it going to take to fix the phone mast fault covering TA20 3SZ??? IT'S BEEN 2 DAYS ALREADY AND I CAN'T PAY ANY BILLS. WTF ARE YOU DOING??????

  • _billybigbaws Billy Big Baws (@_billybigbaws) reported

    @O2 how in the flying **** do you update payment details. After 8 attempts at logging in, this must be without question the worst app from a phone provider. How are you getting away with such **** tech?!

  • AnnaHanchard Anna Hanchard (@AnnaHanchard) reported

    @O2 How much longer is it going to take to fix the phone mast fault covering TA20 3SZ??? IT'S BEEN 2 DAYS ALREADY AND I CAN'T PAY ANY BILLS. WTF ARE YOU DOING??????

  • dhillsalbion damien hills (@dhillsalbion) reported

    @O2 hi O2 just wondering if it’s normal practice for your callers handlers to refer to a customer as handicapped?

  • teamhill888 Lee Hill 8️⃣ (@teamhill888) reported

    @O2 @Ofcom That the complaint is being looked at but waiting for back office team to change the order status. Spoken to them again tonight and still no movement - absolutely insane lack of urgency - no support from any department

  • teamhill888 Lee Hill 8️⃣ (@teamhill888) reported

    @O2 @Ofcom That the complaint is being looked at but waiting for back office team to change the order status. Spoken to them again tonight and still no movement - absolutely insane lack of urgency - no support from any department

  • 4peterborough 🇬🇧 🇬🇧🇬🇧Andrew for Peterborough 🇬🇧 🇬🇧🇬🇧 (@4peterborough) reported

    Right @O2 since you've messed around with peoples account telling them to link their account with @virginmedia we can't access O2 or our virgin account what's that old saying if it ain't broken, leave it alone @Ofcom can you help with this? Instead of helping the government

  • AnnaHanchard Anna Hanchard (@AnnaHanchard) reported

    @O2 How much longer is it going to take to fix the phone mast fault covering TA20 3SZ??? IT'S BEEN 2 DAYS ALREADY AND I CAN'T PAY ANY BILLS. WTF ARE YOU DOING??????

  • Allergy2Stupid Stupidity Allergies (@Allergy2Stupid) reported

    @O2 Jesus, even trying to root out scams is further infected with them, it’s out of control. 3rd parties keep trying to get me to renew my contract it’s infuriating. I’ll look into the TPS service, thanks.

  • liamchxmbers Liam (@liamchxmbers) reported

    @O2 @Ofcom can you help here? I’ve been contacting O2 daily for two weeks now and am being blatantly ignored regarding my complaint.