O2 Outage Report in Wallsend, Borough of North Tyneside, England

Problems in the last 24 hours in Wallsend, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wallsend, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Wallsend, England

The most recent O2 outage reports came from the following cities: Newcastle upon Tyne, and Blyth.

City	Problem Type	Report Time
Newcastle upon Tyne	Phone	24 days ago
Blyth	Phone	26 days ago
Sunderland	Phone	3 months ago
Newcastle upon Tyne	Phone	3 months ago
North Shields	Internet	4 months ago
Newcastle upon Tyne	Phone	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wallsend, England

Latest outage, problems and issue reports in Wallsend and nearby locations:

• 
  philip (@fredspoon) reported 24 seconds ago from Chester-le-Street, England

  Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.

• 
  andrew 🎃 (@ilovefluffy) reported 2 minutes ago from Newcastle upon Tyne, England

  @O2 I was supposed to get a free upgrade every 12 months but your "problems with supply" last year meant that I didn't get my new phone for over a month after I requested it, so my refresh date is a month later, which pushes it past my annual christmas trip. It's a farce.

• 
  Craig Blundred (@craigblundred) reported 15 minutes ago from Whitley Bay, England

  @O2 hi - my wife has been trying to resolve issue with SMS settings - have disappeared yet again. Spent over an hour on live chat but keeps getting passed to different teams then cut off. Has happened before we know what needs to be done but very poor service now.

• 
  🎃👻💀🙀🧟‍♂️ #booToYou (@ilovefluffy) reported 16 minutes ago from Newcastle upon Tyne, England

  @O2 so… appalling service, no signal abroad, no signal at home… thought I might try to refresh my phone but it turns out that I can’t because last year there was a delay in getting my phone to me so my usual refresh date in October has been pushed back til November!

• 
  andrew 🎃 (@ilovefluffy) reported 16 minutes ago from Newcastle upon Tyne, England

  @2bard @intueldonsquare @northumbriapol You're right in normal circumstances, however my phone signal keeps cutting out while @O2 are upgrading to 5G, last week a man had a seizure in front of me and I was getting repeatedly disconnected from the emergency services while trying to get an ambulance.

• 
  Andros 👾👾👾 (@doc_drops) reported 18 minutes ago from Newcastle upon Tyne, England

  @O2 my sim stopped working, I can’t ring 202, can’t go to your shops and your live chat is down. Please help

• 
  🎃👻💀🙀🧟‍♂️ #booToYou (@ilovefluffy) reported 19 minutes ago from Newcastle upon Tyne, England

  So to be straight: because @O2 have been terrible for over a year, I can’t refresh my phone until after I get back from my Christmas trip! You’re very VERY quickly losing a customer here and I’ve been with o2 for nearly 15 years.

• 
  Sheila Robson (@sheilavictoriaR) reported 22 minutes ago from Chester-le-Street, England

  @O2 Im pleased 😊 scammers are awful!

• 
  Spooky Scary Skeledrops🎃🎃🎃 (@doc_drops) reported 30 minutes ago from Newcastle upon Tyne, England

  @O2 Your coverage in most of Newcastle is shocking, I live in NE2 and the best signal I get is 1 bar of 3G in my iPhone 7

• 
  Rebecca (@_RebeccaJT) reported 30 minutes ago from Sunderland, England

  @O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.

• 
  Santa Drops is coming to Toon 🎅🎅 (@doc_drops) reported 33 minutes ago from Newcastle upon Tyne, England

  You’re rolling out 5G when Newcastle doesn’t even have basic coverage, I have a 50GB contract with you and barely manage to use 2GB a month due to lack of signal/searching for free Wifi @O2

• 
  Raj (@engg_rky) reported 35 minutes ago from Newcastle upon Tyne, England

  As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

• 
  Gracie (@nossy1996) reported 35 minutes ago from Newcastle upon Tyne, England

  @MyUNiDAYS @O2 I am trying to activate the JBL discount but no money seems to get deducted at checkout... plz help, I’m desperate for a new speaker

• 
  Angie Orrick (@AngieOrrick) reported 40 minutes ago from Walker Gate, England

  @O2 you have the worst customer service ever encountered! If I could stop paying you I would! That’s your shop and by telephone

• 
  Victoria Murtha (@VictoriaMurtha) reported 43 minutes ago from Newcastle upon Tyne, England

  @O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?

• 
  Bilbo Gubbins (@andyphilipson) reported 53 minutes ago from Whitley Bay, England

  @O2 Hey I just received a text claiming to be from yourselves saying there’s been a problem processing my bill and gives me a link to update my payment details. Pretty sure it’s fishing as my details haven’t changed. Can you confirm if I DM you a screenshot? Cheers.

• 
  Rebecca Thorne (@rebeccajadetho1) reported 55 minutes ago from Shiremoor, England

  @O2 It’s still not working

• 
  Emma (@Leggler75) reported 59 minutes ago from Gateshead, England

  My husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡

• 
  Kathryn Baird (@kathrynbaird_) reported 59 minutes ago from Cramlington, England

  @O2 do you actually talk to your customers? I’ve been trying to contact you all week via the app, have called numerous times to be hung up on by an automated service and can’t get through to you at all. You’ve charged me twice for my bill & disconnected me even though I’ve paid!

• 
  Ruxana Nargolwala (@RuxanaNargol) reported 59 minutes ago from North Gosforth, England

  @hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Robert Shaw (@alwaysshaw1) reported 2 minutes ago

  @O2 Well for the 100th time, 4G is slower than dial up ever was and despite having full signal or so my phone shows when ever I make or get a call the person on the other end can’t ever hear me. This has been going on for the best part of a year if not longer. And I always get fobbed

• 
  Ian (@Moffy3785) reported 4 minutes ago

  Hello @O2 - placed an order yesterday and paid for delivery for today. You’ve taken all of the money out my account yet there is no order and nobody in your call centre can help.....

• 
  Eddie Prowse (@Clamfather) reported 4 minutes ago

  @_Ema_W_ @O2 The best surprise o2 could give me would be a signal.

• 
  Professor Ziggy (@ProfessorZiggy) reported 6 minutes ago

  @O2 is the worst service provider ever! Customer service and complaints team is total crap! That Jodie person is basically braindead. It is absolutely unbelievable how trash it is. And I thought notging can be worse than DPD! Don't buy #O2 #Telefonica

• 
  GJM (@zombie_apoc1) reported 12 minutes ago

  @_Ema_W_ @O2 You are so lucky to have received one of these @o2 surprise. I’ve had such a bad few weeks, this would definitely cheer me up. 🙏

• 
  Seshadri Dhanakoti (@dksesh) reported 14 minutes ago

  @O2 No, I am not looking for a speedcap @O2. I am interested in blocking outgoing premium rate calls and texts. Please let me know if you support such a feature at all.

• 
  Chris (@Chris70862708) reported 15 minutes ago

  @O2 hi. I want to end my contract due to the ongoing bad service and forever getting worse 4G and internet. It impossible sometimes to even use 4G even though you say it’s fine where I live. Please help if you won’t I’ll have to go to ofcom. Thanks.

• 
  Robert Shaw (@alwaysshaw1) reported 16 minutes ago

  @O2 will you ever fix the signal issues in Northwich / Cheshire? Or will you just keep fobbing people off with utter BS

• 
  Sarah Rawlins (@SarahRawlins90) reported 16 minutes ago

  @O2 day 11 & still no contact from the fraud team! o2 do not care about their customers! I am a victim of fraud which was reported immediately & I have been given no support & lied to. As well as billed for this fraudulent act. I’ve never been treated so badly by a company!

• 
  Ash Ghafoor (@ashghafoor) reported 18 minutes ago

  @O2 I’m trying to login to My O2 and the page keeps timing out. Are you aware of this? I need to access my account.