O2

O2 Outage Report in Wallsend, Borough of North Tyneside, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wallsend, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wallsend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wallsend, Borough of North Tyneside, England 12/07/2025 23:05

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wallsend, Borough of North Tyneside, England

The most recent O2 outage reports came from the following cities: North Shields and Wallsend.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorth Shields Total Blackout
United KingdomWallsend Phone
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Total Blackout
United KingdomGateshead Wi-fi
United KingdomNewcastle upon Tyne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wallsend, England

Latest outage, problems and issue reports in Wallsend and nearby locations:

  • Dan05858044 Dan (@Dan05858044) reported from Chester-le-Street, England

    @O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.

  • smiling_cyclist Dean (@smiling_cyclist) reported from Chester-le-Street, England

    @segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.

  • Danford2013 John McCarthy (@Danford2013) reported from Whickham, England

    @O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?

  • CraigSi64474606 nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 @O2 Could you help me o2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’tmy

  • SophieBur492 Sophie burlinson💙💚💛❤️ (@SophieBur492) reported from Sunderland, England

    @O2 My head when i get no signal

  • ScottD_DJMS Scott Dixon (@ScottD_DJMS) reported from Whitley Bay, England

    @o2 I’ve claimed an Odeon code today on the @O2PriorityUK app but the cinema website is saying that the code is incorrect. Please help

  • Donna_xx Donna_xx (@Donna_xx) reported from Sunderland, England

    @O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!

  • stuarturquhart1 stuart urquhart (@stuarturquhart1) reported from Whickham, England

    @O2 website and app not working 😕

  • VictoriaBarry82 Victoria barry (@VictoriaBarry82) reported from Sunderland, England

    Is @O2 #priority still down after @peterkay_co_uk broke it???

  • MarkMowbrayNE Mark Mowbray (@MarkMowbrayNE) reported from Blyth, England

    Does anyone use @vodafone in the Northumberland area? Is it any good? I'm currently on @O2 but looking to switch networks as O2 are being extremely greedy with large price hikes on their already expensive network.

  • gavwells77 gavin wells (@gavwells77) reported from South Shields, England

    @O2 spent an hour to try and sort out and cancel an account and have been cut off 6 times now #not happy

  • fredspoon Philip (@fredspoon) reported from Chester-le-Street, England

    @O2 could someone help?

  • Donna_xx Donna_xx (@Donna_xx) reported from Sunderland, England

    @O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??

  • CraigSi64474606 nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

  • NTF_Ian Ian (@NTF_Ian) reported from Dunston, England

    Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app

  • chellehewison Michelle Hewison (@chellehewison) reported from Whitley Bay, England

    @O2 Any issues in the Whitley Bay (NE26) area with mobile signal this weekend? I’ve barely been able to get 3G at times let alone anything else!

  • CraigSi64474606 nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 @O2 fone now completely off and can’t even login to my o2 account online to pay it that way

  • HannahColley Hannah (@HannahColley) reported from Gateshead, England

    Imagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2

  • fredspoon Philip (@fredspoon) reported from Chester-le-Street, England

    I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • TobylaroneLo64 Tobylarone (@TobylaroneLo64) reported

    @O2 I don’t have 02. And after seeing this ….I never will consider 02

  • Limits_UK Limits ⚒️ (@Limits_UK) reported

    @O2 I’ve payed it (again?) I have no idea if it has already come out or not but I need 4g and service to do my job, so I’ve had to click pay, to get my 4g back, I better not have been charged twice now, don’t get why it says payed now it says unpaid still due in 10 days? @O2

  • WelshUnderdog Jess (@WelshUnderdog) reported

    @O2 always sending texts about being alert about fraud but then don’t want to know when it occurs. Customer service reps don’t want to help at all 😡

  • bazc1982 Barry (@bazc1982) reported

    @djkus @EE @O2 On 18 months of paying for 5G getting piss poor 4G and seeing 3G for the first time in years, I’ll take my chances on a very rare outage from them

  • shahrynazmi shahryn azmi (@shahrynazmi) reported

    @EnglandRugby @O2 Only England could ever issue team Speedos….

  • DavidLopper53 david mcgrath 🔰 🟨🟥 (@DavidLopper53) reported

    @O2 I am in the O2 shop to make a complaint and the advisor in the store has been trying to get through to O2 on the phone now for 20 minutes. O2 are awful….go anywhere else for your new phone

  • kells__xx Kelly Hayes♡ (@kells__xx) reported

    @O2 have you guys gone down? I literally can't text my partner nothing is being delivered either. Getting rather fed up of this issue now I have.

  • dd69_west dd69WestGrezes (@dd69_west) reported

    @O2 I've spoken with complaints resolution at O2 and been told that the Government legislation is separate to their policy. So I sent the legislation link to O2, because if other providers are complying with the legislation, there's no reason why O2 are exempt. On with my challenge

  • Handsy_ Stephen Hands (@Handsy_) reported

    Hi @O2 can you help please ? I've been a loyal customer of yours for many years (since the cellnet days...) and don't really want to have to switch provider. But there's a shocking lack of 5G signal from you in Dorset. When is Dorset going to have o2 5G ?

  • NickTaylor30 Nick Taylor (@NickTaylor30) reported

    @O2 Given this reply I suggest that you temper your enthusiastic plugging of a service with such obvious and fixable shortcomings: “Our network team have ran some checks on your postcode and we’re afraid the level of coverage in your area would not support a smart meter at this time”