O2

O2 Outage Report in Wallsend, Borough of North Tyneside, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wallsend, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wallsend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wallsend, Borough of North Tyneside, England 01/13/2025 19:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (60%)

    Phone (60%)

  2. Internet (20%)

    Internet (20%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wallsend, Borough of North Tyneside, England

The most recent O2 outage reports came from the following cities: Newcastle upon Tyne, Sunderland and South Shields.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomSunderland Phone
United KingdomSunderland Phone
United KingdomSouth Shields Phone
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Phone

Community Discussion

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O2 Issues Reports Near Wallsend, England

Latest outage, problems and issue reports in Wallsend and nearby locations:

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England

    @O2 I’m in Newcastle for the weekend and could hardly get a service, keeping jumping from 1 bar on 5G onto 3G, couldn’t get into social media or online due to it buffering. What a waste of time moving to you from EE

  • DarranBlackshaw Darran Blackshaw (@DarranBlackshaw) reported from Seaton Valley, England

    @O2 rang for help and answering machine says ring back in 24hrs and hangs up -really ??

  • CraigSi64474606 nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

  • CraigSi64474606 nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England

    @O2 how can your service be so poor in a city centre.

  • Slesss_ JoshSlesser (@Slesss_) reported from South Shields, England

    @O2 I can’t login into my o2 app, it says I might be a bee customer and to wait 48 hours but I’ve been a member for years 🤔 it’s just randomly started doing this

  • A11RNX Amran Ashraf (@A11RNX) reported from Newcastle upon Tyne, England

    @O2 Hi. I’ve left O2 in September when my contract expired and switched to another provider. I was billed in September in error and I spoke to someone who refunded the difference from when my contract expired. I have today received a debt recovery letter???? Can someone help!

  • SgawShaw Muriel Sgaw (@SgawShaw) reported from Seaham, England

    @O2 @EleanorRylance And sack the poor employee?

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from Newcastle upon Tyne, England

    @O2 are you going to reduce my bill, because the signal I’m receiving for £78 a month is shocking! Not happy

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaham, England

    @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

  • CraigSi64474606 nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

  • LuckyTony72 🎃 🎃 Lucky Tony 🎃 🎃 (@LuckyTony72) reported from Hebburn, England

    @O2 asked for a SIMPLE change to be made in August and 5 phonecalls later you still can't get it right! Customer service is a joke!!!

  • CraigSi64474606 nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 @O2 Could you help me o2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’tmy

  • MarkMowbrayNE Mark Mowbray (@MarkMowbrayNE) reported from Newcastle upon Tyne, England

    @O2 I need to cancel 2 expired phone contracts on my account before my new o2 phone contracts become active but can't get to use the contact o2 online chat. Can you sort this for me?

  • Richard_Y1 Richard (@Richard_Y1) reported from Whitley Bay, England

    @O2, any particular reason why signal for mobile data is so poor/pretty much non-existent in the NE30 area?

  • Slesss_ JoshSlesser (@Slesss_) reported from South Shields, England

    @virginmedia @O2 your volt supercharge is a con! Why has my virgin media bill doubled and I’m being charged for making changes to my bill, none of this was mentioned to me this is a breach of contract im not paying almost £100 just cancel my package if that’s the case

  • ScottSChristie Scott Christie (@ScottSChristie) reported from Whitley Bay, England

    @O2 Is there an issue with signal in NE29 just now? Mine has been pretty bad for a couple of weeks now. Many Thanks.

  • CraigSi64474606 nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 and can’t even login to my o2 account online to pay it that way

  • LuckyTony72 Lucky Tony (@LuckyTony72) reported from Hebburn, England

    @O2 Got a call bar today. Absolutely shoddy customer service. Also I've waited a minimum of 20 minutes to speak to your alleged customer service agents who appear to be utterly inept to make a simple change.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Extinguisherman Dale Watts (@Extinguisherman) reported

    @HelenCoates4 @O2 Retweet complaint add BBCWatchdog and Which magazine tags. Customer service is appalling!

  • Helena_Ann93 Helena-Ann🐝🐝 (@Helena_Ann93) reported

    @O2 is there anything I can do to boost my 4g/5g. I’m constantly having problems with my 4g/5g working.

  • GaryBushen Gary Bushen (@GaryBushen) reported

    @O2 what a shocking company can’t provide the service they charge for no internet anywhere!!

  • Alyshaa_134 Alysha (@Alyshaa_134) reported

    @Extinguisherman @O2 Should be in the terms and conditions somewhere about being able to leave the network if they aren’t holding up their end of the deal

  • Extinguisherman Dale Watts (@Extinguisherman) reported

    @Alyshaa_134 @O2 Went thro the ombudsman, both them and o2 agreed I had a very low data usage but It’s unreal for me to think I will get signal 24/7. So even when you can prove it’s rubbish, it’s just not quite rubbish enough.

  • Fedepisy Fede (@Fedepisy) reported

    @O2 I’ve received a new pay as you go sim yesterday but it’s IMPOSSIBLE TO TOP UP. The app and website say ‘error, try again later’. By phone the ‘payment is unsuccessful’. It’s been two days! I can’t use my phone if you don’t allow me to top up. Please help

  • TheRealGillyL Gilly Leach (@TheRealGillyL) reported

    @O2 are your phones open? It rang, music which was so loud my ears are bleeding, had an automated voice saying I was the only one in the conference call (?!) now 43mins later you’ve terminated the call? I want to leave o2 asap as I’m paying for a service I can’t use!!

  • Extinguisherman Dale Watts (@Extinguisherman) reported

    @LouiseRose74 @O2 @SMARTYMobileUK They blamed my handset, took it to a Apple shop, run test, phone reports network problems!! However take phone to Sevenoaks and it works excellent!! Network is just so bad. Retweet complaint and add BBCWatchdog snd Which magazine tags . Terrible network and customer service

  • HelenCoates4 Hels (@HelenCoates4) reported

    @O2 your customer service is a disgrace! I was offered an upgrade deal over the phone but when I received the text it was different! When I called to dispute it I was spoken to like a child and told I couldn’t have what I was told I could have. I was a loyal customer!

  • rockamassive Phil Howard (@rockamassive) reported

    @O2 Yeah still the same and with a family member with o2 with me with the same issues