O2 outages and service status in Wallsend, England

Problems in the last 24 hours in Wallsend, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wallsend, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wallsend, England

The most recent O2 outage reports came from the following cities: North Shields, Newcastle upon Tyne, and Sunderland.

City	Problem Type	Report Time
North Shields	Internet	6 days ago
Newcastle upon Tyne	Internet	18 days ago
Sunderland	Phone	1 month ago
Newcastle upon Tyne	Phone	3 months ago
Blyth	Phone	3 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Wallsend, England

Latest outage, problems and issue reports in Wallsend and nearby locations:

• 
  JoshSlesser (@Slesss_) reported 5 minutes ago from South Shields, England

  @O2 I can’t login into my o2 app, it says I might be a bee customer and to wait 48 hours but I’ve been a member for years 🤔 it’s just randomly started doing this

• 
  Raj (@engg_rky) reported 6 minutes ago from Newcastle upon Tyne, England

  As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

• 
  stuart urquhart (@stuarturquhart1) reported 7 minutes ago from Whickham, England

  @O2 website and app not working 😕

• 
  nufc4life (@CraigSi64474606) reported 8 minutes ago from Newcastle upon Tyne, England

  @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

• 
  Hugh Toner (@scoobyhugh8) reported 9 minutes ago from Newcastle upon Tyne, England

  @O2 I’m in Newcastle for the weekend and could hardly get a service, keeping jumping from 1 bar on 5G onto 3G, couldn’t get into social media or online due to it buffering. What a waste of time moving to you from EE

• 
  Lauraaaa (@Lauras95) reported 10 minutes ago from Gateshead, England

  @O2 I'll try one of these out. I've never had this problem before so hopefully it was just a one off mishap.

• 
  Muriel Sgaw (@SgawShaw) reported 12 minutes ago from Seaham, England

  @O2 @EleanorRylance And sack the poor employee?

• 
  andrew 🎃 (@ilovefluffy) reported 13 minutes ago from Newcastle upon Tyne, England

  @O2 I was supposed to get a free upgrade every 12 months but your "problems with supply" last year meant that I didn't get my new phone for over a month after I requested it, so my refresh date is a month later, which pushes it past my annual christmas trip. It's a farce.

• 
  🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported 16 minutes ago from East Rainton, England

  @ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app

• 
  Donna_xx (@Donna_xx) reported 21 minutes ago from Sunderland, England

  @O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??

• 
  Donna_xx (@Donna_xx) reported 22 minutes ago from Sunderland, England

  @O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!

• 
  Ciarán (@farrenciaran) reported 29 minutes ago from Blaydon-on-Tyne, England

  Hey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal withe pausing videos, apps and webpages not loading. Sort it out!

• 
  nufc4life (@CraigSi64474606) reported 34 minutes ago from Newcastle upon Tyne, England

  @O2 @O2 Could you help me o2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’tmy

• 
  Spooky Scary Skeledrops🎃🎃🎃 (@doc_drops) reported 35 minutes ago from Newcastle upon Tyne, England

  @O2 Your coverage in most of Newcastle is shocking, I live in NE2 and the best signal I get is 1 bar of 3G in my iPhone 7

• 
  andrew 🎃 (@ilovefluffy) reported 38 minutes ago from Newcastle upon Tyne, England

  @2bard @intueldonsquare @northumbriapol You're right in normal circumstances, however my phone signal keeps cutting out while @O2 are upgrading to 5G, last week a man had a seizure in front of me and I was getting repeatedly disconnected from the emergency services while trying to get an ambulance.

• 
  Ruxana Nargolwala (@RuxanaNargol) reported 43 minutes ago from North Gosforth, England

  @hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.

• 
  🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported 44 minutes ago from Gateshead, England

  @O2 Hi! Just wondering I have damage insurance on my phone and I’m aware it covers accessories aswell, can you claim for accessories by its self or does it have to be as part of a phone claim too?

• 
  Dean (@smiling_cyclist) reported 45 minutes ago from Chester-le-Street, England

  @segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.

• 
  John McCarthy (@Danford2013) reported 51 minutes ago from Whickham, England

  @O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?

• 
  🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported 58 minutes ago from Newcastle upon Tyne, England

  @O2 are you going to reduce my bill, because the signal I’m receiving for £78 a month is shocking! Not happy

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  A house of Music. (@mydogisthebiz) reported 9 minutes ago

  Is it just me or is 5G signal worse than 4G? Reception for voice calls is shockingly poor and getting worse in the Craigavon area @O2

• 
  Richard Frame (@rafthemaster) reported 9 minutes ago

  @Bov__ @O2 @VodafoneUK Depends if it’s cheaper to move to another carrier that gives you the same *wonderful* service 🙃

• 
  John Kirby (@csljohnkirby) reported 18 minutes ago

  @O2 Seriously, I messaged by DM prior to 1800hrs today, and even notified you on the main timeline I had done it, and guess what, yep @O2 have completely ignored it. Customer service is missing

• 
  emze (@KerZE87) reported 20 minutes ago

  @O2 I already know there’s an issue with a local mast and that has been an issue for weeks! Since you haven’t been providing me the service I’m still paying for price for you really ought to compensate 🙄

• 
  Tom Chapman 🐀 (@TomChap) reported 22 minutes ago

  @O2 I left O2 in November last year. Is it ok for me to cancel the DirectDebit?

• 
  W (@NWIWC01) reported 23 minutes ago

  @O2 Cant it just be fixed? For the first time ever yesterday I lost a dog and had to ring people. Not registered on network isn't good enough for 40 minutes. Luckily for me, the dog went to my van after being spooked by thunder. Ive had to be two way radios for my colleagues.

• 
  Sekret Machines (@privatepilotuk) reported 24 minutes ago

  @O2 Absolutely hate signing in now with @virginmedia and @O2 Change it back, it's awful and so problematic. Bunch of garbage. Makes me hate the whole thing now Fire your developers

• 
  beth (@yesimbeth) reported 24 minutes ago

  @O2 priority/blue Mondays not working, help pls

• 
  Izzy_Rascal2020 (@Izzy_Rascal2020) reported 26 minutes ago

  @O2 another company with the most frustrating Customer Service system, involving heavy reliance on automated systems that send you round in circles, that don’t contribute to efficiency in solving customers problems, but that only serve to wasting customers time.

• 
  Nilla (@Ladytelp) reported 27 minutes ago

  What a joke @O2 trying to upgrade my @sonyxperia phone and you only offer iPhones and Samsung you lost me as a customer now! Was a nice 17 years of using you but remember not everyone wants iPhones and Samsung products