O2 Outage Report in Wallsend, Borough of North Tyneside, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wallsend, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wallsend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Wallsend, Borough of North Tyneside, England
The most recent O2 outage reports came from the following cities: Sunderland, Newcastle upon Tyne and North Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Phone | |
| Newcastle upon Tyne |
Phone | |
| North Shields |
Internet | |
| Newcastle upon Tyne |
Phone | |
| North Shields |
Total Blackout | |
| Wallsend |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Wallsend, England
Latest outage, problems and issue reports in Wallsend and nearby locations:
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
@O2 could someone help?
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gavin wells
(@gavwells77) reported
from
South Shields, England
@O2 spent an hour to try and sort out and cancel an account and have been cut off 6 times now #not happy
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Michelle Hewison
(@chellehewison) reported
from
Whitley Bay, England
@O2 Any issues in the Whitley Bay (NE26) area with mobile signal this weekend? I’ve barely been able to get 3G at times let alone anything else!
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2
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nufc4life
(@CraigSi64474606) reported
from
Newcastle upon Tyne, England
@O2 @O2 fone now completely off and can’t even login to my o2 account online to pay it that way
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Scott Dixon
(@ScottD_DJMS) reported
from
Whitley Bay, England
@o2 I’ve claimed an Odeon code today on the @O2PriorityUK app but the cinema website is saying that the code is incorrect. Please help
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Victoria barry
(@VictoriaBarry82) reported
from
Sunderland, England
Is @O2 #priority still down after @peterkay_co_uk broke it???
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Dean
(@smiling_cyclist) reported
from
Chester-le-Street, England
@segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app
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nufc4life
(@CraigSi64474606) reported
from
Newcastle upon Tyne, England
@O2 and can’t even login to my o2 account online to pay it that way
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nufc4life
(@CraigSi64474606) reported
from
Newcastle upon Tyne, England
@O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??
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Dan
(@Dan05858044) reported
from
Chester-le-Street, England
@O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.
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stuart urquhart
(@stuarturquhart1) reported
from
Whickham, England
@O2 website and app not working 😕
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Mark Mowbray
(@MarkMowbrayNE) reported
from
Blyth, England
Does anyone use @vodafone in the Northumberland area? Is it any good? I'm currently on @O2 but looking to switch networks as O2 are being extremely greedy with large price hikes on their already expensive network.
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John McCarthy
(@Danford2013) reported
from
Whickham, England
@O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!
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Sophie burlinson💙💚💛❤️
(@SophieBur492) reported
from
Sunderland, England
@O2 My head when i get no signal
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nufc4life
(@CraigSi64474606) reported
from
Newcastle upon Tyne, England
@O2 @O2 Could you help me o2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’tmy
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Ian
(@NTF_Ian) reported
from
Dunston, England
Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Dale
(@Matt_Dale) reported
@O2 Thanks for coming back to me. Wifi drop unlikely - I have a solid signal around the house, and we had no powercut that night. Background useage hard to know now but also unlikely - I reset my stats on my phone after I took that screengrab, and it's now showing 50mb, without me...
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Jane Dalton
(@JaneDal85336508) reported
@O2 20 days since fraudulent activity on my acct and despite many calls and emails I haven’t had a call from the fraud team, their SLA of 10 Days. A new phone contract was take out at ~£50 a month which I cannot afford to pay! Over to you @O2. You have a very unhappy customer.
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Tony Barton
(@tonybecks) reported
@o2 - used to be a customer. Switched networks a few years ago due to high tariff rates. Just been called by one of your phone team offering me 30% discount off my bill, when I mentioned I’m not with O2 they said ‘**** you’ and hung up on me. Charming. Guess I chose well to move!
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Brian
(@BlueMonday2021) reported
@O2 Yesterday I received 3 calls from 01793540812 (unanswered). At the same time as first call I received this text which is from O2UK "*Be alert to fraud* NEVER share this code, including with O2 staff. Help us protect your O2 account. To retrieve your My O2 account, enter code
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Stam kal
(@Stamkal1) reported
@O2 bought two Samsung watch5 on contract , they work fine in the UK but now abroad (EU) don't work. Can only do emergency calls. Enabled data roaming but calls should work in any case. When calling them it goes straight to vicemail. Cannot get through to o2 customer service
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Del
(@creisionblasus) reported
@Wee_Sammy_xoxo @O2 Same problem here. It’s ridiculous!
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Kay Kew
(@KayKew6) reported
@O2 how do I activate my account as I am unable to log in to my O2 and keep getting told to activate my account. I am a contract SIM customer
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Paul Puccioni
(@paulpuccioni) reported
@O2 is still using the "our lines are busier than usual" defence. A hangover from Covid. Your lines are always busier than usual. So employ more people. I've been hanging on for 45mins. Terrible, terrible customer service.
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Kerry w
(@Kerryw69739210) reported
@O2 very poor customer service,unresolved issue,passed from one call handler to the next to then be hung up on!!!awaiting your response to resolve a simple issue which you are over complicating!!!!!
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m@tty
(@mjwinning11) reported
@O2 surely the worst network provider out there. So many areas that have drop out zones by me. Can’t message, call, no internet. Sort it out 02!