O2 Outage Report in Wallsend, Borough of North Tyneside, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wallsend, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wallsend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Wallsend, Borough of North Tyneside, England
The most recent O2 outage reports came from the following cities: Sunderland, Newcastle upon Tyne and North Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Phone | |
| Newcastle upon Tyne |
Phone | |
| North Shields |
Internet | |
| Newcastle upon Tyne |
Phone | |
| North Shields |
Total Blackout | |
| Wallsend |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Wallsend, England
Latest outage, problems and issue reports in Wallsend and nearby locations:
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Richard
(@Richard_Y1) reported
from
Whitley Bay, England
@O2, any particular reason why signal for mobile data is so poor/pretty much non-existent in the NE30 area?
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Emma
(@Leggler75) reported
from
Gateshead, England
My husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡
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Sami
(@Sami_antha83) reported
from
Gateshead, England
@O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹
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Muriel Sgaw
(@SgawShaw) reported
from
Seaham, England
@O2 @EleanorRylance And sack the poor employee?
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Mark Mowbray
(@MarkMowbrayNE) reported
from
Newcastle upon Tyne, England
@O2 I need to cancel 2 expired phone contracts on my account before my new o2 phone contracts become active but can't get to use the contact o2 online chat. Can you sort this for me?
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Hugh Toner
(@scoobyhugh8) reported
from
Newcastle upon Tyne, England
@O2 how can your service be so poor in a city centre.
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Hugh Toner
(@scoobyhugh8) reported
from
Newcastle upon Tyne, England
@O2 I’m in Newcastle for the weekend and could hardly get a service, keeping jumping from 1 bar on 5G onto 3G, couldn’t get into social media or online due to it buffering. What a waste of time moving to you from EE
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JoshSlesser
(@Slesss_) reported
from
South Shields, England
@O2 I can’t login into my o2 app, it says I might be a bee customer and to wait 48 hours but I’ve been a member for years 🤔 it’s just randomly started doing this
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Darran Blackshaw
(@DarranBlackshaw) reported
from
Seaton Valley, England
@O2 rang for help and answering machine says ring back in 24hrs and hangs up -really ??
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Victoria Murtha
(@VictoriaMurtha) reported
from
Newcastle upon Tyne, England
@O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?
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Andros 👾👾👾
(@doc_drops) reported
from
Newcastle upon Tyne, England
@O2 my sim stopped working, I can’t ring 202, can’t go to your shops and your live chat is down. Please help
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Lucky Tony
(@LuckyTony72) reported
from
Hebburn, England
@O2 Got a call bar today. Absolutely shoddy customer service. Also I've waited a minimum of 20 minutes to speak to your alleged customer service agents who appear to be utterly inept to make a simple change.
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Sophie burlinson
(@SophieBur492) reported
from
Sunderland, England
For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.
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Scott Christie
(@ScottSChristie) reported
from
Whitley Bay, England
@O2 Is there an issue with signal in NE29 just now? Mine has been pretty bad for a couple of weeks now. Many Thanks.
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Real Gaz on a proper bike #fbpe
(@gazza_d) reported
from
South Shields, England
@WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.
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Gracie
(@nossy1996) reported
from
Newcastle upon Tyne, England
@MyUNiDAYS @O2 I am trying to activate the JBL discount but no money seems to get deducted at checkout... plz help, I’m desperate for a new speaker
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Kathryn Baird
(@kathrynbaird_) reported
from
Cramlington, England
@O2 do you actually talk to your customers? I’ve been trying to contact you all week via the app, have called numerous times to be hung up on by an automated service and can’t get through to you at all. You’ve charged me twice for my bill & disconnected me even though I’ve paid!
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JoshSlesser
(@Slesss_) reported
from
South Shields, England
@virginmedia @O2 your volt supercharge is a con! Why has my virgin media bill doubled and I’m being charged for making changes to my bill, none of this was mentioned to me this is a breach of contract im not paying almost £100 just cancel my package if that’s the case
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
Newcastle upon Tyne, England
@O2 are you going to reduce my bill, because the signal I’m receiving for £78 a month is shocking! Not happy
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🎃 🎃 Lucky Tony 🎃 🎃
(@LuckyTony72) reported
from
Hebburn, England
@O2 asked for a SIMPLE change to be made in August and 5 phonecalls later you still can't get it right! Customer service is a joke!!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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JoBeerInStemGlasses 🦖
(@BeerInStemGlass) reported
@O2 @jo_liss No, I'm a customer of yours unlike this online Jo character. Do NOT make stupid decisions based on the ideological twitter complaints of a cartoon character bully. The article referred to supports women. If you react in any commercial way to this complaint I'lll write to your CEO
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Holly ☀️
(@holly_bunks) reported
@O2 I’m currently in the UK but when I have been abroad over the last few months I have not been able to get any mobile data despite manually selecting a network
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Vladimir Murdoch 🧐
(@TolgaTweetz) reported
@O2 are absolutely horrendous. The way they treat customers should be illegal. Been on the phone for over 3 hours, been hung up on twice during that time. My problem is still not resolved, and current waiting times to speak to an advisor is 45 minutes. Shambles
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Treehk
(@Treehk2) reported
@cass_lyons @O2 Wonderful to hear there is someone helpful in this company. They need to hire more Tony’s to improve their dire service.
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DavidDunninguk
(@daviddunninguk) reported
Hi @O2 I can’t make calls in YO24 is this an issue with your broken mast again.
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ellen
(@ellenkenty) reported
@O2 Hiya, can you help? Trying to use my Airtime rewards and it keeps rejecting it. Airtime Rewards told me to contact you for assistance to get some kind of credit block removed from my account?
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Peter Atkinson
(@peter01atkinson) reported
@O2 visiting Harrogate today and have 1 bar of 4g signal absolutely rubbish what’s your problem
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Treehk
(@Treehk2) reported
@O2 O2 have written “If you'd prefer to speak with someone over the phone, you can call us on 03448090202. However, we would like to help from here. If you send over the account number/mobile number for the fraudulent account, we can take a closer look”
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Humour
(@humour2457) reported
@O2 yup mast down in my area, this happens lots, why am i paying £15 a month at this point i should have got a little something at this point for putting up with this
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adamsamson
(@adamsam88708284) reported
@O2 I’m locked out of my email account and can’t reset my password :( can I get some help?