O2 outages and service status in Wallsend, England

Problems in the last 24 hours in Wallsend, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wallsend, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Wallsend, England

Latest outage, problems and issue reports in Wallsend and nearby locations:

• 
  Victoria Murtha (@VictoriaMurtha) reported 2 minutes ago from Newcastle upon Tyne, England

  @O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?

• 
  nufc4life (@CraigSi64474606) reported 7 minutes ago from Newcastle upon Tyne, England

  @O2 @O2 fone now completely off and can’t even login to my o2 account online to pay it that way

• 
  Jonathan Anderson (@JonnaAnderson) reported 10 minutes ago from Beamish, England

  @O2 I’m having issues with my calls connecting at the moment - every time someone is calling me when I’m answering the call is failing. I’m having to use WhatsApp to make and receive calls! Any idea how I can fix it?

• 
  nufc4life (@CraigSi64474606) reported 14 minutes ago from Newcastle upon Tyne, England

  @O2 @O2 Could you help me o2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’tmy

• 
  Donna_xx (@Donna_xx) reported 14 minutes ago from Sunderland, England

  Honestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle

• 
  Kyle Marleau (@KyleMarleau) reported 16 minutes ago from Walker Gate, England

  @LukeSwinden @O2 I’m in the same battle with them. I claim they never heard of it. Can’t block that number. It’s not their fault. I signed up. I didn’t. Never heard of that before. I think @O2 sold my number or something. Shady

• 
  John McCarthy (@Danford2013) reported 22 minutes ago from Whickham, England

  @O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?

• 
  Donna_xx (@Donna_xx) reported 22 minutes ago from Sunderland, England

  @O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??

• 
  Amran Ashraf (@A11RNX) reported 22 minutes ago from Newcastle upon Tyne, England

  @O2 Hi. I’ve left O2 in September when my contract expired and switched to another provider. I was billed in September in error and I spoke to someone who refunded the difference from when my contract expired. I have today received a debt recovery letter???? Can someone help!

• 
  gavin wells (@gavwells77) reported 32 minutes ago from South Shields, England

  @O2 spent an hour to try and sort out and cancel an account and have been cut off 6 times now #not happy

• 
  Tommy Winter (@TommyWinter23) reported 34 minutes ago from Blaydon-on-Tyne, England

  @O2 hello. Do you have a link for the “keep my number” form. Website isn’t helping and store said they couldn’t help as already had the SIM card

• 
  Muriel Sgaw (@SgawShaw) reported 34 minutes ago from Seaham, England

  @O2 @EleanorRylance And sack the poor employee?

• 
  Donna_xx (@Donna_xx) reported 34 minutes ago from Sunderland, England

  @O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!

• 
  🎃 🎃 Lucky Tony 🎃 🎃 (@LuckyTony72) reported 43 minutes ago from Hebburn, England

  @O2 asked for a SIMPLE change to be made in August and 5 phonecalls later you still can't get it right! Customer service is a joke!!!

• 
  JoshSlesser (@Slesss_) reported 48 minutes ago from South Shields, England

  @virginmedia @O2 your volt supercharge is a con! Why has my virgin media bill doubled and I’m being charged for making changes to my bill, none of this was mentioned to me this is a breach of contract im not paying almost £100 just cancel my package if that’s the case

• 
  Lauraaaa (@Lauras95) reported 50 minutes ago from Gateshead, England

  @O2 I'll try one of these out. I've never had this problem before so hopefully it was just a one off mishap.

• 
  Michelle Hewison (@chellehewison) reported 53 minutes ago from Whitley Bay, England

  @O2 Any issues in the Whitley Bay (NE26) area with mobile signal this weekend? I’ve barely been able to get 3G at times let alone anything else!

• 
  nufc4life (@CraigSi64474606) reported 53 minutes ago from Newcastle upon Tyne, England

  @O2 and can’t even login to my o2 account online to pay it that way

• 
  🎃👻💀🙀🧟‍♂️ #booToYou (@ilovefluffy) reported 57 minutes ago from Newcastle upon Tyne, England

  So to be straight: because @O2 have been terrible for over a year, I can’t refresh my phone until after I get back from my Christmas trip! You’re very VERY quickly losing a customer here and I’ve been with o2 for nearly 15 years.

• 
  Darran Blackshaw (@DarranBlackshaw) reported 59 minutes ago from Seaton Valley, England

  @O2 rang for help and answering machine says ring back in 24hrs and hangs up -really ??

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mitch Hirsty (@mitchhirsty) reported 7 minutes ago

  @BluesnJazzxx @O2 They have known about this issue for a few months now but don’t want to take responsibility and actually fix it. It’s the same on the website too. Someone seriously messed up and it would seem that O2 don’t care. They have become prawns. No backbone and full of shite

• 
  Lucie Rimmer (@LucieRimmer) reported 8 minutes ago

  @O2 Thank you. I raised it in the O2 shop and they agreed it was and has always been bad. At the time they said to switch to 3G (that’s what they did) 🫣

• 
  Miss Music (@K8ie1987) reported 8 minutes ago

  Yep, @O2 signal is DREADFUL

• 
  Noemie (@NoemieN22) reported 10 minutes ago

  @O2 why is your signal so poor in Cambridgeshire

• 
  Michael Curley (@Mcurley40Curley) reported 10 minutes ago

  @KinkygroovyHez @EE @O2 are a nightmare as well nine weeks to cancel a sim only contact!!

• 
  jmcconville710 (@jmcconville710) reported 10 minutes ago

  @O2 @O2 could someone contact me please about a charge for an O2 SIM card we never requested , received , used or needed . Jim

• 
  maria met camila ♰ (@iammajof) reported 11 minutes ago

  @agb_ayline @andreamfloresss How can people be like that? Ariana has never encouraged hate, so seeing some of her fans treat other fans like that is just so sad💔. @O2

• 
  just me (@BluesnJazzxx) reported 11 minutes ago

  @O2 There’s absolutely no point. O2 know what the issue is but refuse to fix it

• 
  Alice Mowse 💙 🌱❤️ (@AliceMowse) reported 14 minutes ago

  @O2 WHY HAVE YOU PUT MY BILL UP TO £61 AND NISHIIKA DID NOT HELP ME AT ALL THIS IS HORRIBLE SERVICE

• 
  john (@jhargie4) reported 20 minutes ago

  @o2 @virgin @virginmedia CEO LUTZ SCHUELER received a call from your office regarding my complaint and when I asked a direct question rather than answer your representative went silent before abruptly disconnected the call with no warning. Great customer service.