O2 outages and service status in Wallsend, England

Problems in the last 24 hours in Wallsend, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wallsend, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wallsend, England

The most recent O2 outage reports came from the following cities: North Shields, Newcastle upon Tyne, and Sunderland.

City	Problem Type	Report Time
North Shields	Internet	1 hour ago
Newcastle upon Tyne	Internet	12 days ago
Sunderland	Phone	1 month ago
Newcastle upon Tyne	Phone	3 months ago
Blyth	Phone	3 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Wallsend, England

Latest outage, problems and issue reports in Wallsend and nearby locations:

• 
  Lauraaaa (@Lauras95) reported 3 minutes ago from Gateshead, England

  @O2 I'll try one of these out. I've never had this problem before so hopefully it was just a one off mishap.

• 
  Ian (@NTF_Ian) reported 3 minutes ago from Dunston, England

  Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.

• 
  Kyle Marleau (@KyleMarleau) reported 6 minutes ago from Walker Gate, England

  I’m curious how my number for sold ... I think @O2 sold it. Was only 3 for 4 years. Zero issue. Was on o2 for 4 months and this happened. Bullshit.

• 
  Hugh Toner (@scoobyhugh8) reported 7 minutes ago from Newcastle upon Tyne, England

  @O2 I’m in Newcastle for the weekend and could hardly get a service, keeping jumping from 1 bar on 5G onto 3G, couldn’t get into social media or online due to it buffering. What a waste of time moving to you from EE

• 
  🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported 9 minutes ago from Newcastle upon Tyne, England

  @O2 are you going to reduce my bill, because the signal I’m receiving for £78 a month is shocking! Not happy

• 
  Muriel Sgaw (@SgawShaw) reported 13 minutes ago from Seaham, England

  @O2 @EleanorRylance And sack the poor employee?

• 
  Emma (@Leggler75) reported 17 minutes ago from Gateshead, England

  My husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡

• 
  John McCarthy (@Danford2013) reported 18 minutes ago from Whickham, England

  @O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?

• 
  Scott Dixon (@ScottD_DJMS) reported 18 minutes ago from Whitley Bay, England

  @o2 I’ve claimed an Odeon code today on the @O2PriorityUK app but the cinema website is saying that the code is incorrect. Please help

• 
  Spooky Scary Skeledrops🎃🎃🎃 (@doc_drops) reported 23 minutes ago from Newcastle upon Tyne, England

  @O2 Your coverage in most of Newcastle is shocking, I live in NE2 and the best signal I get is 1 bar of 3G in my iPhone 7

• 
  Sami (@Sami_antha83) reported 24 minutes ago from Gateshead, England

  @O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹

• 
  Scott Christie (@ScottSChristie) reported 30 minutes ago from Whitley Bay, England

  @O2 Is there an issue with signal in NE29 just now? Mine has been pretty bad for a couple of weeks now. Many Thanks.

• 
  Santa Drops is coming to Toon 🎅🎅 (@doc_drops) reported 32 minutes ago from Newcastle upon Tyne, England

  You’re rolling out 5G when Newcastle doesn’t even have basic coverage, I have a 50GB contract with you and barely manage to use 2GB a month due to lack of signal/searching for free Wifi @O2

• 
  🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported 35 minutes ago from Gateshead, England

  @O2 Hi! Just wondering I have damage insurance on my phone and I’m aware it covers accessories aswell, can you claim for accessories by its self or does it have to be as part of a phone claim too?

• 
  🎃👻💀🙀🧟‍♂️ #booToYou (@ilovefluffy) reported 43 minutes ago from Newcastle upon Tyne, England

  So to be straight: because @O2 have been terrible for over a year, I can’t refresh my phone until after I get back from my Christmas trip! You’re very VERY quickly losing a customer here and I’ve been with o2 for nearly 15 years.

• 
  Victoria Murtha (@VictoriaMurtha) reported 45 minutes ago from Newcastle upon Tyne, England

  @O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?

• 
  Hugh Toner (@scoobyhugh8) reported 48 minutes ago from Newcastle upon Tyne, England

  @O2 how can your service be so poor in a city centre.

• 
  Tommy Winter (@TommyWinter23) reported 49 minutes ago from Blaydon-on-Tyne, England

  @O2 hello. Do you have a link for the “keep my number” form. Website isn’t helping and store said they couldn’t help as already had the SIM card

• 
  Mark Mowbray (@MarkMowbrayNE) reported 52 minutes ago from Newcastle upon Tyne, England

  @O2 I need to cancel 2 expired phone contracts on my account before my new o2 phone contracts become active but can't get to use the contact o2 online chat. Can you sort this for me?

• 
  Andros 👾👾👾 (@doc_drops) reported 58 minutes ago from Newcastle upon Tyne, England

  @O2 my sim stopped working, I can’t ring 202, can’t go to your shops and your live chat is down. Please help

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  marny (@mrmarny) reported 6 minutes ago

  @O2 I can call, receive calls, text but cannot get texts. Support told me to get a new SIM, ordered on 22/5 nothing arrived, today told to wait till third week of June. Zero urgency or escalation, no complaint route, I am frustrated!!!

• 
  Nicky B (@nickybarrot84) reported 7 minutes ago

  @ad_moran4 @EE @O2 If this is genuine DO NOT make the switch. Regardless of cost, EE are the mut’s nuts. I moved from o2 because of how simply shocking they are. EE are the best network for a reason. You pay for what you get and on o2, you’ll get nothing !!!

• 
  Jade Russell (@Jade_Russell) reported 9 minutes ago

  @O2 my signal has been shocking for over a week now! No 5G, barely any 4G and struggle to make and receive calls! No doubt I’ll still be expected to pay my full, high, bill come the end of the month! Possibly time to shop around after 15 years!

• 
  Hardeep Dhani (@HardeepDhani) reported 13 minutes ago

  @fatz68 @O2 Got the same issue

• 
  Alex S.Tower (@AlexSTower) reported 14 minutes ago

  @O2 A family member is a victim of PAC identity fraud, not one of your colleagues can help her, left her without a number, no access to any of apps such as shopping or online banking, instead giving the suspect full access without authorisation and impersonating us. Options?

• 
  BROMAR (@21BROMAR) reported 15 minutes ago

  @O2 biggest waste of time you guys are - your complaints team are terrible you’ve made so many mistakes - misinformed me on my insurance - anyone with o2 ask them to check t&c’s guarantee they don’t actually know about their services - btw I’m an ex employee of @O2

• 
  Chelle B (@redshellybelly2) reported 16 minutes ago

  @O2 since you've added a "new spin" on Blue Mondays, I'm just getting an error #help #O2Priority

• 
  Em. (@elb942) reported 18 minutes ago

  @O2 hi can you help with o2 ticket app ?

• 
  VillaChicken (@AVFCMadrid27) reported 19 minutes ago

  @O2 @o2 your signal coverage app is incorrect. The map show blue where there is no reliable 5g, cant generally get 4g. This is not temporary, been the case for months. People need to go into Shops for wifi to pay parking.

• 
  Jenny Cockett (@jennyc14) reported 22 minutes ago

  @O2 blue monday not working for me, it says try again later. I've been trying all morning! Do you have a problem?