O2 outages and service status in Wallsend, England

Problems in the last 24 hours in Wallsend, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wallsend, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wallsend, England

The most recent O2 outage reports came from the following cities: North Shields, Newcastle upon Tyne, and Sunderland.

City	Problem Type	Report Time
North Shields	Internet	6 days ago
Newcastle upon Tyne	Internet	19 days ago
Sunderland	Phone	1 month ago
Newcastle upon Tyne	Phone	3 months ago
Blyth	Phone	3 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Wallsend, England

Latest outage, problems and issue reports in Wallsend and nearby locations:

• 
  Craig Blundred (@craigblundred) reported 2 minutes ago from Whitley Bay, England

  @O2 hi - my wife has been trying to resolve issue with SMS settings - have disappeared yet again. Spent over an hour on live chat but keeps getting passed to different teams then cut off. Has happened before we know what needs to be done but very poor service now.

• 
  philip (@fredspoon) reported 3 minutes ago from Chester-le-Street, England

  Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.

• 
  Bilbo Gubbins (@andyphilipson) reported 9 minutes ago from Whitley Bay, England

  @O2 Hey I just received a text claiming to be from yourselves saying there’s been a problem processing my bill and gives me a link to update my payment details. Pretty sure it’s fishing as my details haven’t changed. Can you confirm if I DM you a screenshot? Cheers.

• 
  andrew 🎃 (@ilovefluffy) reported 13 minutes ago from Newcastle upon Tyne, England

  @O2 I was supposed to get a free upgrade every 12 months but your "problems with supply" last year meant that I didn't get my new phone for over a month after I requested it, so my refresh date is a month later, which pushes it past my annual christmas trip. It's a farce.

• 
  nufc4life (@CraigSi64474606) reported 16 minutes ago from Newcastle upon Tyne, England

  @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

• 
  🎃👻💀🙀🧟‍♂️ #booToYou (@ilovefluffy) reported 17 minutes ago from Newcastle upon Tyne, England

  So to be straight: because @O2 have been terrible for over a year, I can’t refresh my phone until after I get back from my Christmas trip! You’re very VERY quickly losing a customer here and I’ve been with o2 for nearly 15 years.

• 
  Richard (@Richard_Y1) reported 22 minutes ago from Whitley Bay, England

  @O2, any particular reason why signal for mobile data is so poor/pretty much non-existent in the NE30 area?

• 
  Rebecca (@_RebeccaJT) reported 26 minutes ago from Sunderland, England

  @O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.

• 
  Ciarán (@farrenciaran) reported 27 minutes ago from Blaydon-on-Tyne, England

  Hey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal with the pausing videos, apps and webpages not loading. Sort it out!

• 
  Mark Mowbray (@MarkMowbrayNE) reported 31 minutes ago from Blyth, England

  Does anyone use @vodafone in the Northumberland area? Is it any good? I'm currently on @O2 but looking to switch networks as O2 are being extremely greedy with large price hikes on their already expensive network.

• 
  peter nixon (@petern280) reported 33 minutes ago from Springwell, England

  @O2 is there an issue with the app data counter, mines said unavailable for the last few days

• 
  Sami (@Sami_antha83) reported 34 minutes ago from Gateshead, England

  @O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹

• 
  🎃👻💀🙀🧟‍♂️ #booToYou (@ilovefluffy) reported 38 minutes ago from Newcastle upon Tyne, England

  @O2 so… appalling service, no signal abroad, no signal at home… thought I might try to refresh my phone but it turns out that I can’t because last year there was a delay in getting my phone to me so my usual refresh date in October has been pushed back til November!

• 
  Jonathan Anderson (@JonnaAnderson) reported 44 minutes ago from Beamish, England

  @O2 I’m having issues with my calls connecting at the moment - every time someone is calling me when I’m answering the call is failing. I’m having to use WhatsApp to make and receive calls! Any idea how I can fix it?

• 
  stuart urquhart (@stuarturquhart1) reported 46 minutes ago from Whickham, England

  @O2 website and app not working 😕

• 
  Donna_xx (@Donna_xx) reported 48 minutes ago from Sunderland, England

  @O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??

• 
  Ciarán (@farrenciaran) reported 52 minutes ago from Blaydon-on-Tyne, England

  Hey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal withe pausing videos, apps and webpages not loading. Sort it out!

• 
  Ruxana Nargolwala (@RuxanaNargol) reported 58 minutes ago from North Gosforth, England

  @hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.

• 
  Andros 👾👾👾 (@doc_drops) reported 58 minutes ago from Newcastle upon Tyne, England

  @O2 my sim stopped working, I can’t ring 202, can’t go to your shops and your live chat is down. Please help

• 
  Hannah (@HannahColley) reported 60 minutes ago from Gateshead, England

  Imagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shana Hendry (@Happyengland79) reported 6 minutes ago

  @O2 are ignoring customers! Their profits took a dive last year so you'd think they'd treat us customers better as to stop it continuing into 2026! Mast not worked properly in over a year and no refunds paid out! A big company that can't afford to pay it's debts. Embarrassing!

• 
  Paul Ormerod (@PaulOrmerod5) reported 7 minutes ago

  Stay well clear of of @O2 there deals look good on paper but if it comes to even the slightest issue you will be passed around a team of people who couldn’t tie a shoe lace let alone deal with a loyal customer who has been with them since 2012….absolute joke

• 
  Rob Collins (@geordiequin) reported 11 minutes ago

  @O2 what is wrong with the loss of signal in North Hampshire, repeatedly have to restart as not registered on network, when I use it. Maybe I should try this when paying the bill to you

• 
  peek (@Peek0320) reported 12 minutes ago

  @O2 your switch up scheme is a massive scam, got me to sign up to a new contract, received my phone and listed issues literally not present on the device and told me to now keep paying for the device as well as my new one. Lmao 🖕

• 
  Emily Atkins (@bahallathegreat) reported 20 minutes ago

  @O2 Hi um nothing bad lol but I’m paying for a iPad and very happy with but I was sorting out bank stuff and noticed I am paying for a separate sim which I can not remember but taking out. It’s been going on for years lol I looked at emails etc and it is a sim which I’ve never got

• 
  W (@NWIWC01) reported 23 minutes ago

  @O2 Cant it just be fixed? For the first time ever yesterday I lost a dog and had to ring people. Not registered on network isn't good enough for 40 minutes. Luckily for me, the dog went to my van after being spooked by thunder. Ive had to be two way radios for my colleagues.

• 
  naveen kumar (@naaaaveeen) reported 27 minutes ago

  @O2 hello I lost signal on my phone tried to contact customer service, it say we closed at 8PM and try to contact tomorrow. I am with out signal now and no data/network just need to relay on WiFi. Can you pls help?

• 
  Hoy Te Hablo De (@hoytehablode) reported 27 minutes ago

  @O2 You should also make sure to send an sms or email so the client can know the call is legit, I had to spend 3 hours on the phone to fix this mess

• 
  Mr H (@silestanix) reported 28 minutes ago

  @O2 @virginmedia ... I have been a loyal customer for over 2 decades now, I'm so disappointed at how lacking the service has been. I have cancelled my direct debit, you will receive no bill payment for this period until you call me to discuss this issue, as I STILL Cannot call back to the UKm

• 
  Matthew Wright (@matthewwright17) reported 29 minutes ago

  @O2 why is the phone signal never actually any good no matter where I am ?