1. Home
  2. Companies
  3. O2
  4. Wallsend
O2

O2 outages and service status in Wallsend, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Wallsend, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wallsend, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wallsend, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Wallsend, England

The most recent O2 outage reports came from the following cities: Newcastle upon Tyne, and Blyth.

CityProblem TypeReport Time
Newcastle upon Tyne Phone 27 days ago
Blyth Phone 29 days ago
Sunderland Phone 3 months ago
Newcastle upon Tyne Phone 4 months ago
North Shields Internet 4 months ago
Newcastle upon Tyne Phone 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wallsend, England

Latest outage, problems and issue reports in Wallsend and nearby locations:

  • scoobyhugh8
    Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England

    @O2 how can your service be so poor in a city centre.

  • MarkMowbrayNE
    Mark Mowbray (@MarkMowbrayNE) reported from Newcastle upon Tyne, England

    @O2 I need to cancel 2 expired phone contracts on my account before my new o2 phone contracts become active but can't get to use the contact o2 online chat. Can you sort this for me?

  • LuckyTony72
    Lucky Tony (@LuckyTony72) reported from Hebburn, England

    @O2 Got a call bar today. Absolutely shoddy customer service. Also I've waited a minimum of 20 minutes to speak to your alleged customer service agents who appear to be utterly inept to make a simple change.

  • SophieBur492
    Sophie burlinson (@SophieBur492) reported from Sunderland, England

    For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.

  • MattKeena
    🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from Newcastle upon Tyne, England

    @O2 are you going to reduce my bill, because the signal I’m receiving for £78 a month is shocking! Not happy

  • Slesss_
    JoshSlesser (@Slesss_) reported from South Shields, England

    @virginmedia @O2 your volt supercharge is a con! Why has my virgin media bill doubled and I’m being charged for making changes to my bill, none of this was mentioned to me this is a breach of contract im not paying almost £100 just cancel my package if that’s the case

  • scoobyhugh8
    Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England

    @O2 I’m in Newcastle for the weekend and could hardly get a service, keeping jumping from 1 bar on 5G onto 3G, couldn’t get into social media or online due to it buffering. What a waste of time moving to you from EE

  • LuckyTony72
    🎃 🎃 Lucky Tony 🎃 🎃 (@LuckyTony72) reported from Hebburn, England

    @O2 asked for a SIMPLE change to be made in August and 5 phonecalls later you still can't get it right! Customer service is a joke!!!

  • kathrynbaird_
    Kathryn Baird (@kathrynbaird_) reported from Cramlington, England

    @O2 do you actually talk to your customers? I’ve been trying to contact you all week via the app, have called numerous times to be hung up on by an automated service and can’t get through to you at all. You’ve charged me twice for my bill & disconnected me even though I’ve paid!

  • Leggler75
    Emma (@Leggler75) reported from Gateshead, England

    My husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡

  • stobbsmeister
    Paddy (@stobbsmeister) reported from Seaham, England

    @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

  • ScottSChristie
    Scott Christie (@ScottSChristie) reported from Whitley Bay, England

    @O2 Is there an issue with signal in NE29 just now? Mine has been pretty bad for a couple of weeks now. Many Thanks.

  • Sami_antha83
    Sami (@Sami_antha83) reported from Gateshead, England

    @O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹

  • doc_drops
    Andros 👾👾👾 (@doc_drops) reported from Newcastle upon Tyne, England

    @O2 my sim stopped working, I can’t ring 202, can’t go to your shops and your live chat is down. Please help

  • A11RNX
    Amran Ashraf (@A11RNX) reported from Newcastle upon Tyne, England

    @O2 Hi. I’ve left O2 in September when my contract expired and switched to another provider. I was billed in September in error and I spoke to someone who refunded the difference from when my contract expired. I have today received a debt recovery letter???? Can someone help!

  • Richard_Y1
    Richard (@Richard_Y1) reported from Whitley Bay, England

    @O2, any particular reason why signal for mobile data is so poor/pretty much non-existent in the NE30 area?

  • gazza_d
    Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

  • Slesss_
    JoshSlesser (@Slesss_) reported from South Shields, England

    @O2 I can’t login into my o2 app, it says I might be a bee customer and to wait 48 hours but I’ve been a member for years 🤔 it’s just randomly started doing this

  • SgawShaw
    Muriel Sgaw (@SgawShaw) reported from Seaham, England

    @O2 @EleanorRylance And sack the poor employee?

  • DarranBlackshaw
    Darran Blackshaw (@DarranBlackshaw) reported from Seaton Valley, England

    @O2 rang for help and answering machine says ring back in 24hrs and hangs up -really ??

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • snagapuss72
    Sharon (@snagapuss72) reported

    @O2 never ever have I had so much difficulty and frustration to get through to a human in your Co., weeks I have tried. Same with my husband & our daughters phones they cannot use. Ridiculous so let's see if this works! 😡 #O2 #PoorService

  • rafeeqk10
    Rafeeq Khan (@rafeeqk10) reported

    @O2 @startford shopping centre very bad service ,they don’t know what to do.I switched from EE to O2 still my services are not running.staff is hopeless.

  • LauraKlonowski
    Laura Klonowski (@LauraKlonowski) reported

    @Joe_D_M_A @O2 Terrible service

  • rafeeqk10
    Rafeeq Khan (@rafeeqk10) reported

    @O2 @startford shopping centre very bad service ,they don’t know what to do.I switched from EE to O2 still my services are not running.staff is hopeless.

  • snagapuss72
    Sharon (@snagapuss72) reported

    @O2 never ever have I had so much difficulty and frustration to get through to a human in your Co., weeks I have tried. Same with my husband & our daughters phones they cannot use. Ridiculous so let's see if this works! 😡 #O2 #PoorService

  • snagapuss72
    Sharon (@snagapuss72) reported

    @O2 never ever have I had so much difficulty and frustration to get through to a human in your Co., weeks I have tried. Same with my husband & our daughters phones they cannot use. Ridiculous so let's see if this works! 😡 #O2 #PoorService

  • snagapuss72
    Sharon (@snagapuss72) reported

    @O2 never ever have I had so much difficulty and frustration to get through to a human in your Co., weeks I have tried. Same with my husband & our daughters phones they cannot use. Ridiculous so let's see if this works! 😡 #O2 #PoorService

  • rafeeqk10
    Rafeeq Khan (@rafeeqk10) reported

    @O2 @startford shopping centre very bad service ,they don’t know what to do.I switched from EE to O2 still my services are not running.staff is hopeless.

  • snagapuss72
    Sharon (@snagapuss72) reported

    @O2 never ever have I had so much difficulty and frustration to get through to a human in your Co., weeks I have tried. Same with my husband & our daughters phones they cannot use. Ridiculous so let's see if this works! 😡 #O2 #PoorService

  • snagapuss72
    Sharon (@snagapuss72) reported

    @O2 never ever have I had so much difficulty and frustration to get through to a human in your Co., weeks I have tried. Same with my husband & our daughters phones they cannot use. Ridiculous so let's see if this works! 😡 #O2 #PoorService