1. Home
  2. Companies
  3. O2
  4. Wallsend
O2

O2 outages and service status in Wallsend, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Wallsend, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wallsend, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wallsend, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Wallsend, England

The most recent O2 outage reports came from the following cities: Newcastle upon Tyne, and Blyth.

CityProblem TypeReport Time
Newcastle upon Tyne Phone 1 month ago
Blyth Phone 1 month ago
Sunderland Phone 3 months ago
Newcastle upon Tyne Phone 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wallsend, England

Latest outage, problems and issue reports in Wallsend and nearby locations:

  • Lauras95
    Lauraaaa (@Lauras95) reported from Gateshead, England

    @O2 I'll try one of these out. I've never had this problem before so hopefully it was just a one off mishap.

  • LuckyTony72
    🎃 🎃 Lucky Tony 🎃 🎃 (@LuckyTony72) reported from Hebburn, England

    @O2 asked for a SIMPLE change to be made in August and 5 phonecalls later you still can't get it right! Customer service is a joke!!!

  • CraigSi64474606
    nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

  • TommyWinter23
    Tommy Winter (@TommyWinter23) reported from Blaydon-on-Tyne, England

    @O2 hello. Do you have a link for the “keep my number” form. Website isn’t helping and store said they couldn’t help as already had the SIM card

  • Dan05858044
    Dan (@Dan05858044) reported from Chester-le-Street, England

    @O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.

  • craigblundred
    Craig Blundred (@craigblundred) reported from Whitley Bay, England

    @O2 hi - my wife has been trying to resolve issue with SMS settings - have disappeared yet again. Spent over an hour on live chat but keeps getting passed to different teams then cut off. Has happened before we know what needs to be done but very poor service now.

  • MarkMowbrayNE
    Mark Mowbray (@MarkMowbrayNE) reported from Blyth, England

    Does anyone use @vodafone in the Northumberland area? Is it any good? I'm currently on @O2 but looking to switch networks as O2 are being extremely greedy with large price hikes on their already expensive network.

  • Danford2013
    John McCarthy (@Danford2013) reported from Whickham, England

    @O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?

  • DarranBlackshaw
    Darran Blackshaw (@DarranBlackshaw) reported from Seaton Valley, England

    @O2 rang for help and answering machine says ring back in 24hrs and hangs up -really ??

  • scoobyhugh8
    Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England

    @O2 I’m in Newcastle for the weekend and could hardly get a service, keeping jumping from 1 bar on 5G onto 3G, couldn’t get into social media or online due to it buffering. What a waste of time moving to you from EE

  • CraigSi64474606
    nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 @O2 Could you help me o2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’tmy

  • chellehewison
    Michelle Hewison (@chellehewison) reported from Whitley Bay, England

    @O2 Any issues in the Whitley Bay (NE26) area with mobile signal this weekend? I’ve barely been able to get 3G at times let alone anything else!

  • stuarturquhart1
    stuart urquhart (@stuarturquhart1) reported from Whickham, England

    @O2 website and app not working 😕

  • Richard_Y1
    Richard (@Richard_Y1) reported from Whitley Bay, England

    @O2, any particular reason why signal for mobile data is so poor/pretty much non-existent in the NE30 area?

  • stobbsmeister
    Paddy (@stobbsmeister) reported from Seaham, England

    @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

  • Slesss_
    JoshSlesser (@Slesss_) reported from South Shields, England

    @virginmedia @O2 your volt supercharge is a con! Why has my virgin media bill doubled and I’m being charged for making changes to my bill, none of this was mentioned to me this is a breach of contract im not paying almost £100 just cancel my package if that’s the case

  • CraigSi64474606
    nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 and can’t even login to my o2 account online to pay it that way

  • engg_rky
    Raj (@engg_rky) reported from Newcastle upon Tyne, England

    As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

  • MattKeena
    🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app

  • ilovefluffy
    andrew 🎃 (@ilovefluffy) reported from Newcastle upon Tyne, England

    @O2 I was supposed to get a free upgrade every 12 months but your "problems with supply" last year meant that I didn't get my new phone for over a month after I requested it, so my refresh date is a month later, which pushes it past my annual christmas trip. It's a farce.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • 4peterborough
    🇬🇧 Andy🇬🇧 (@4peterborough) reported

    @O2 Over the email a complaint and I'm still waiting @Ofcom Will be contacted ****

  • L1amw90
    🏴󠁧󠁢󠁥󠁮󠁧󠁿 L1amw90 🇬🇧 (@L1amw90) reported

    @O2 your website is broken. Not sure what's up with it but it won't let me do anything

  • Andypled
    bob (@Andypled) reported

    @O2 trying to upgrade my payg sim only deal. But can't understand why I am getting a worse deal than a new customer. Can someone advise?

  • schellm2012
    mark (@schellm2012) reported

    @O2 trying to get a new esim profile as I have a new handset and can't get through. Been on hold 40 minutes each time for past few days. Live help says they can't help. This is frustrating.

  • itconnectuk
    IT Connect (@itconnectuk) reported

    @O2 Hi, need help with a phone unlocking, it’s currently on O2 but would like it unlocked, free of charge due to ofcom regulations, could someone assist if I provide the IMEI?

  • Gnomeyk85
    katrina cann (@Gnomeyk85) reported

    @O2 im trying to redeem an offer on 02 priority. The treasure trails state can use twice, however it says redeemed 1/1. Please help thankyou :)

  • mbaron71
    Matt F (@mbaron71) reported

    @O2 Logging into your app is a truly horrific experience, god knows the last tiem i was able to lgon. You send me test about competition cant login, want to access my account cant login.

  • Horus139
    John (@Horus139) reported

    @O2 I wrote on a post the other day about signal in the area, you said to do some check. Well, we did and found out that there is a mast down which you have failed to inform your customers about the problem. I am moving to a different network for this, what a joke of a company

  • JadeNorth
    Jade North (@JadeNorth) reported

    @O2 I can never get through to speak to anyone online. My bill after this years increase (the highest of all phone companies) is ridiculous. I want to change to sim only or something cheaper, but I always get told that’s not an option I can only upgrade my phone. I don’t want to

  • JustintanUk
    Justin Tan (@JustintanUk) reported

    Having issues with my 02 priority tickets at Vue. @O2 please help it says the code has been redeemed on the Vue website but it hasn’t and I have 3 kids upset they can’t watch Mario tomorrow!