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O2 outages and service status in Wallsend, England

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  • O2 generated 0 outage signals in the last 24 hours around Wallsend, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received May 25, 10:52 AM GMT+1.
  • 50% Internet (50%)
  • 50% Phone (50%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wallsend, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wallsend, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Wallsend, England

The most recent O2 outage reports came from the following cities: Newcastle upon Tyne, and Sunderland.

CityProblem TypeReport Time
Newcastle upon Tyne Internet 4 days ago
Sunderland Phone 30 days ago
Newcastle upon Tyne Phone 3 months ago
Blyth Phone 3 months ago

Nearby cities with recent reports

Newcastle upon Tyne

1 recent signals

4 days ago

Community Discussion

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O2 Issues Reports Near Wallsend, England

Latest outage, problems and issue reports in Wallsend and nearby locations:

  • gavwells77
    gavin wells (@gavwells77) reported from South Shields, England

    @O2 spent an hour to try and sort out and cancel an account and have been cut off 6 times now #not happy

  • farrenciaran
    Ciarán (@farrenciaran) reported from Blaydon-on-Tyne, England

    Hey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal with the pausing videos, apps and webpages not loading. Sort it out!

  • ScottSChristie
    Scott Christie (@ScottSChristie) reported from Whitley Bay, England

    @O2 Is there an issue with signal in NE29 just now? Mine has been pretty bad for a couple of weeks now. Many Thanks.

  • ilovefluffy
    andrew 🎃 (@ilovefluffy) reported from Newcastle upon Tyne, England

    @2bard @intueldonsquare @northumbriapol You're right in normal circumstances, however my phone signal keeps cutting out while @O2 are upgrading to 5G, last week a man had a seizure in front of me and I was getting repeatedly disconnected from the emergency services while trying to get an ambulance.

  • CraigSi64474606
    nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

  • ilovefluffy
    🎃👻💀🙀🧟‍♂️ #booToYou (@ilovefluffy) reported from Newcastle upon Tyne, England

    @O2 so… appalling service, no signal abroad, no signal at home… thought I might try to refresh my phone but it turns out that I can’t because last year there was a delay in getting my phone to me so my usual refresh date in October has been pushed back til November!

  • VictoriaBarry82
    Victoria barry (@VictoriaBarry82) reported from Sunderland, England

    Is @O2 #priority still down after @peterkay_co_uk broke it???

  • MattKeena
    🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app

  • LuckyTony72
    Lucky Tony (@LuckyTony72) reported from Hebburn, England

    @O2 Got a call bar today. Absolutely shoddy customer service. Also I've waited a minimum of 20 minutes to speak to your alleged customer service agents who appear to be utterly inept to make a simple change.

  • CraigSi64474606
    nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 and can’t even login to my o2 account online to pay it that way

  • A11RNX
    Amran Ashraf (@A11RNX) reported from Newcastle upon Tyne, England

    @O2 Hi. I’ve left O2 in September when my contract expired and switched to another provider. I was billed in September in error and I spoke to someone who refunded the difference from when my contract expired. I have today received a debt recovery letter???? Can someone help!

  • ilovefluffy
    🎃👻💀🙀🧟‍♂️ #booToYou (@ilovefluffy) reported from Newcastle upon Tyne, England

    So to be straight: because @O2 have been terrible for over a year, I can’t refresh my phone until after I get back from my Christmas trip! You’re very VERY quickly losing a customer here and I’ve been with o2 for nearly 15 years.

  • CraigSi64474606
    nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 @O2 fone now completely off and can’t even login to my o2 account online to pay it that way

  • petern280
    peter nixon (@petern280) reported from Springwell, England

    @O2 is there an issue with the app data counter, mines said unavailable for the last few days

  • Sami_antha83
    Sami (@Sami_antha83) reported from Gateshead, England

    @O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹

  • fredspoon
    philip (@fredspoon) reported from Chester-le-Street, England

    Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.

  • kathrynbaird_
    Kathryn Baird (@kathrynbaird_) reported from Cramlington, England

    @O2 do you actually talk to your customers? I’ve been trying to contact you all week via the app, have called numerous times to be hung up on by an automated service and can’t get through to you at all. You’ve charged me twice for my bill & disconnected me even though I’ve paid!

  • andyphilipson
    Bilbo Gubbins (@andyphilipson) reported from Whitley Bay, England

    @O2 Hey I just received a text claiming to be from yourselves saying there’s been a problem processing my bill and gives me a link to update my payment details. Pretty sure it’s fishing as my details haven’t changed. Can you confirm if I DM you a screenshot? Cheers.

  • ScottD_DJMS
    Scott Dixon (@ScottD_DJMS) reported from Whitley Bay, England

    @o2 I’ve claimed an Odeon code today on the @O2PriorityUK app but the cinema website is saying that the code is incorrect. Please help

  • KyleMarleau
    Kyle Marleau (@KyleMarleau) reported from Walker Gate, England

    @christe1 @O2 It’s identical but @O2 claims they never heard of it. It’s on their website. 🐍

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • imaxrepairs
    Ian Maxfield (@imaxrepairs) reported

    @O2 Would satellite service help?

  • kbushnell1975
    Kieren Bushnell (@kbushnell1975) reported

    @Lord_Viridis @O2 They are honestly worse than useless. I have been a customer for 25 years and they treat us with contempt.

  • NathanCourtney9
    N (@NathanCourtney9) reported

    @virginmedia internets down again. The reliability of this MULTI BILLION pound business is crazy. Im super glad they’ve partnered up with my network provider @O2 who are also just as unreliable. My decisions as an adult are awfully bad.

  • keithgreenoak
    KG (@keithgreenoak) reported

    @O2 hi, i’ve been going through the online process to order a new phone and tariff and half way through i’ve had a blank page after submitting an upfront payment. The payment has gone through but i can’t complete the next steps. Can you help?

  • larrythehook
    Riemenschneider’s Horse (@larrythehook) reported

    @O2 what on earth is happening to your online / telephone system? I’m a new customer, as of yesterday, and trying top up then trying to get access to link my number to my myo2 account is a nightmare and no one at your call centres can help me!!!! Did I make a mistake leaving EE?!

  • NRManc
    Neil (@NRManc) reported

    What a glorious pleasant surprise dealing with @O2 on here. Helpful. Polite. Pleasant. Understood exactly what my issue was and came up with a couple of solutions. If only all customer service on Twitter was as good

  • Propertyshe
    Susan Freeman (@Propertyshe) reported

    @O2 We have NO coverage at all. It is causing problems with our alarm system. People working in the house and garden can’t make calls. It seems particularly bad in and around our house. Can an engineer please come to inspect?

  • jareaunodi
    han (@jareaunodi) reported

    @O2 is your website not working? Can’t access sim only deals from either the app or the website

  • PostiveManu
    Positive United Fan (@PostiveManu) reported

    @O2 Multiple, I live in sittingbourne its bad. Home, work, bad. Leicester to see family bad. Bournemouth weekend away, bad. Your status thing says its fine. Im not here to moan about it more just to ask can you do anything about it? And honestly, why is it the worst its ever been?

  • m11fyf
    Matt Fleming (@m11fyf) reported

    Shocking that we are in 2026 and yet the south west of the UK (Cornwall) still doesn’t get signal! Get with it @O2