O2 outages and service status in Wallsend, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Wallsend, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Wallsend, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wallsend, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 12: Problems at O2
O2 is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wallsend, England
The most recent O2 outage reports came from the following cities: Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead
|
Phone | 2 months ago |
|
North Shields
|
Internet | 2 months ago |
|
Newcastle upon Tyne
|
Internet | 3 months ago |
|
Sunderland
|
Phone | 4 months ago |
|
Newcastle upon Tyne
|
Phone | 5 months ago |
Community Discussion
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O2 Issues Reports Near Wallsend, England
Latest outage, problems and issue reports in Wallsend and nearby locations:
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Jonathan Anderson (@JonnaAnderson) reported from Beamish, England@O2 I’m having issues with my calls connecting at the moment - every time someone is calling me when I’m answering the call is failing. I’m having to use WhatsApp to make and receive calls! Any idea how I can fix it?
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🎃 🎃 Lucky Tony 🎃 🎃 (@LuckyTony72) reported from Hebburn, England@O2 asked for a SIMPLE change to be made in August and 5 phonecalls later you still can't get it right! Customer service is a joke!!!
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Lucky Tony (@LuckyTony72) reported from Hebburn, England@O2 Got a call bar today. Absolutely shoddy customer service. Also I've waited a minimum of 20 minutes to speak to your alleged customer service agents who appear to be utterly inept to make a simple change.
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Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England@O2 I’m in Newcastle for the weekend and could hardly get a service, keeping jumping from 1 bar on 5G onto 3G, couldn’t get into social media or online due to it buffering. What a waste of time moving to you from EE
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Rebecca (@_RebeccaJT) reported from Sunderland, England@O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.
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Richard (@Richard_Y1) reported from Whitley Bay, England@O2, any particular reason why signal for mobile data is so poor/pretty much non-existent in the NE30 area?
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Dave (@daveyK1234) reported from Walker Gate, England@Blyth_Spartans @O2 It was bad enough live I don’t need to see it again 😏.
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gavin wells (@gavwells77) reported from South Shields, England@O2 spent an hour to try and sort out and cancel an account and have been cut off 6 times now #not happy
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Sami (@Sami_antha83) reported from Gateshead, England@O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹
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nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England@O2 @O2 Could you help me o2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’tmy
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Mark Mowbray (@MarkMowbrayNE) reported from Newcastle upon Tyne, England@O2 I need to cancel 2 expired phone contracts on my account before my new o2 phone contracts become active but can't get to use the contact o2 online chat. Can you sort this for me?
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Spooky Scary Skeledrops🎃🎃🎃 (@doc_drops) reported from Newcastle upon Tyne, England@O2 Your service in NE2 is shocking
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Donna_xx (@Donna_xx) reported from Sunderland, England@O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??
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Andros 👾👾👾 (@doc_drops) reported from Newcastle upon Tyne, England@O2 my sim stopped working, I can’t ring 202, can’t go to your shops and your live chat is down. Please help
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andrew 🎃 (@ilovefluffy) reported from Newcastle upon Tyne, England@2bard @intueldonsquare @northumbriapol You're right in normal circumstances, however my phone signal keeps cutting out while @O2 are upgrading to 5G, last week a man had a seizure in front of me and I was getting repeatedly disconnected from the emergency services while trying to get an ambulance.
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JoshSlesser (@Slesss_) reported from South Shields, England@O2 I can’t login into my o2 app, it says I might be a bee customer and to wait 48 hours but I’ve been a member for years 🤔 it’s just randomly started doing this
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Angie Orrick (@AngieOrrick) reported from Walker Gate, England@O2 you have the worst customer service ever encountered! If I could stop paying you I would! That’s your shop and by telephone
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Hannah (@HannahColley) reported from Gateshead, EnglandImagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2
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Mark Mowbray (@MarkMowbrayNE) reported from Blyth, EnglandDoes anyone use @vodafone in the Northumberland area? Is it any good? I'm currently on @O2 but looking to switch networks as O2 are being extremely greedy with large price hikes on their already expensive network.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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nick renshaw (@nickrenshaw5) reported@O2 @ajgbarnes What ******** is going on with the ******* signal? For years we've had huge problems with the signal & still you've done **** all about it. I will not be paying my bill this month as I've been trying to cancel my contract for almost 12 months to no avail. What a **** company!
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Mrs C (@MrsCalvers) reportedWtf is going on @O2 I’ve sent my husband messages and he hasn’t received any of them all afternoon. Do messages have a bloody issue?
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MICKEYBO NUFC!!! (@mickeybo007) reported@O2 please tell me how this is my problem, i upgraded "the money was taken" for paying a final bill, paying the upgrade cost oh and the handset cost for your site to have a technical issue, spoke to an advisor who said i can pay more money for them to sort it! Wow just wow the
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тαѕнα|мєт мαє мυℓℓєя (@needymusiclover) reported@O2 had a call from what appeared to be an actual number from o2 stating that you’re shutting my sim down in a so many days due to the merge with virgin it’ll be deactivated I’ve contacted you and made you aware just want to share it for others and see if you are
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v (@matchstickstorm) reported@O2 why is it so hard to upgrade my sim now? 1st of all, the “upgrade” options are ridiculously expensive and filled with **** i dont want/need, second- i went for a proper “upgrade” plan so i can keep my number, said i was switching to android but youve just changed my tariff?
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Emma Hawker (@emma_hawker) reported@O2 apologies if I misspell the name but I just spoke with someone called Oshama on the 4445 number and she has helped resolved a problem I’ve had for weeks that’s been really frustrating and getting me down, I can’t thank her enough, it’s finally being resolved 🥲🙏🏼
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Matt Hudson (@MattHuddyHudson) reported@DiscoEnergy @O2 After 20+ years I'm just considering going to take out a deal elsewhere . Can get a better deal being a new customer .
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Zakariya 🇲🇦 (@ZaksWorld_) reported@aaroncikaya @O2 All telco are terrible
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Circfruit (@circuit_k) reported@willmcgugan @O2 when they have too many customers, they stop caring. not only mobile operators, all of them service providers.
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Dillon (@Freeyourradio) reportedThere has been a outage in @EnfieldCouncil with @O2 since 21st July and i have only found out now because i spoke with someone from....o2. Great communication guys......awful service. What a joke!!!!