O2

O2 Outage Report in Wallsend, Borough of North Tyneside, England

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The latest reports from users having issues in Wallsend come from postal codes NE28.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wallsend, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wallsend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wallsend, Borough of North Tyneside, England 11/26/2025 09:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wallsend, Borough of North Tyneside, England

The most recent O2 outage reports came from the following cities: North Shields and Wallsend.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorth Shields Total Blackout
United KingdomWallsend Phone
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Total Blackout
United KingdomGateshead Wi-fi
United KingdomNewcastle upon Tyne Phone

Community Discussion

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O2 Issues Reports Near Wallsend, England

Latest outage, problems and issue reports in Wallsend and nearby locations:

  • MarkMowbrayNE Mark Mowbray (@MarkMowbrayNE) reported from Blyth, England

    Does anyone use @vodafone in the Northumberland area? Is it any good? I'm currently on @O2 but looking to switch networks as O2 are being extremely greedy with large price hikes on their already expensive network.

  • Donna_xx Donna_xx (@Donna_xx) reported from Sunderland, England

    Honestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from Gateshead, England

    @O2 Hi! Just wondering I have damage insurance on my phone and I’m aware it covers accessories aswell, can you claim for accessories by its self or does it have to be as part of a phone claim too?

  • ScottD_DJMS Scott Dixon (@ScottD_DJMS) reported from Whitley Bay, England

    @o2 I’ve claimed an Odeon code today on the @O2PriorityUK app but the cinema website is saying that the code is incorrect. Please help

  • TommyWinter23 Tommy Winter (@TommyWinter23) reported from Blaydon-on-Tyne, England

    @O2 hello. Do you have a link for the “keep my number” form. Website isn’t helping and store said they couldn’t help as already had the SIM card

  • HannahColley Hannah (@HannahColley) reported from Gateshead, England

    Imagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2

  • stuarturquhart1 stuart urquhart (@stuarturquhart1) reported from Whickham, England

    @O2 website and app not working 😕

  • Danford2013 John McCarthy (@Danford2013) reported from Whickham, England

    @O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?

  • Donna_xx Donna_xx (@Donna_xx) reported from Sunderland, England

    @O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!

  • smiling_cyclist Dean (@smiling_cyclist) reported from Chester-le-Street, England

    @segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app

  • NTF_Ian Ian (@NTF_Ian) reported from Dunston, England

    Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.

  • Donna_xx Donna_xx (@Donna_xx) reported from Sunderland, England

    @O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??

  • VictoriaBarry82 Victoria barry (@VictoriaBarry82) reported from Sunderland, England

    Is @O2 #priority still down after @peterkay_co_uk broke it???

  • Dan05858044 Dan (@Dan05858044) reported from Chester-le-Street, England

    @O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.

  • gavwells77 gavin wells (@gavwells77) reported from South Shields, England

    @O2 spent an hour to try and sort out and cancel an account and have been cut off 6 times now #not happy

  • fredspoon Philip (@fredspoon) reported from Chester-le-Street, England

    I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2

  • SophieBur492 Sophie burlinson💙💚💛❤️ (@SophieBur492) reported from Sunderland, England

    @O2 My head when i get no signal

  • fredspoon Philip (@fredspoon) reported from Chester-le-Street, England

    @O2 could someone help?

  • chellehewison Michelle Hewison (@chellehewison) reported from Whitley Bay, England

    @O2 Any issues in the Whitley Bay (NE26) area with mobile signal this weekend? I’ve barely been able to get 3G at times let alone anything else!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ramshutcho David Hutchinson (@ramshutcho) reported

    Literally been an @O2 customer for over 10 years. Today I requested to move my number to rival network just because you can’t knock me a tenner a month off my bill for a new phone. Worked out that probably spent over £5000+ in those 10 years. Unbelievable Jeff

  • LeedhamAlan Alan Leedham (@LeedhamAlan) reported

    @SimonEddell @O2 That's certainly the case with @EE and probably all of them, lots of masts have been decommisioned, awful coverage round here now.

  • mumbers mumbers (@mumbers) reported

    @O2 I am not happy with the changes to the Pay Monthly Mobile Agreement, but you have made it very difficult to end my contract as I would also have to pay off my Device Plan immediately. This feels like I am being trapped into remaining a customer. Can you comment please?

  • zombie_apoc1 GJM (@zombie_apoc1) reported

    @LeeroyFuzz7 @WorldWidePaz @O2 Have you not looked at the priority app? There are loads of deals or freebies for every O2 customer.

  • nass_tt TT_Nass (@nass_tt) reported

    @O2 customer service is a joke. NOBODY has bothered to resolve my query instead it’s me chasing you around for money that I am owed. PATHETIC

  • MTPlastering M Turner Plastering (@MTPlastering) reported

    @WhitacreBespoke @SimonEddell @O2 My wife has had problems for weeks. She said it’s been better the last few days but not great. She struggles for internet signal still.

  • OakbankWoodland OakbankWoodland (@OakbankWoodland) reported

    @SimonEddell @O2 Vodafone just the same Simon, we are desperately trying to work out the best network to go with - O2 is winning 100% at mo as at least the same coverage but usually better nowadays! Hard to consider jumping from @VodafoneUK but a real reality now!

  • WhitacreBespoke Adam Lynch (@WhitacreBespoke) reported

    @gamstonlad @SimonEddell @O2 I always blame the weather if it’s windy, hot cold or thundery it always seems worse. I wonder if it is possible? Will be a good excuse “leaves on the network” straight out of the British rail training manual

  • pyxiebell señorita swag (@pyxiebell) reported

    Trying to buy gig tickets on o2 priority presale and it’s taking me in circles and I can’t get them wtf is going on @O2

  • yesterzine Dudley of Yesterzine (@yesterzine) reported

    @8_16_32bit @Timmus_TSET @O2 Which really sounds like a “them” problem.