O2 outages and service status in Wallsend, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Wallsend, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Wallsend, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wallsend, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Wallsend, England
The most recent O2 outage reports came from the following cities: Gateshead, North Shields, and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead
|
Phone | 18 days ago |
|
North Shields
|
Internet | 1 month ago |
|
Newcastle upon Tyne
|
Internet | 1 month ago |
|
Sunderland
|
Phone | 2 months ago |
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Newcastle upon Tyne
|
Phone | 4 months ago |
|
Blyth
|
Phone | 4 months ago |
Community Discussion
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O2 Issues Reports Near Wallsend, England
Latest outage, problems and issue reports in Wallsend and nearby locations:
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Ciarán (@farrenciaran) reported from Blaydon-on-Tyne, EnglandHey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal withe pausing videos, apps and webpages not loading. Sort it out!
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Darren (@DarrenMorgan) reported from Washington, England@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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Dave (@daveyK1234) reported from Walker Gate, England@Blyth_Spartans @O2 It was bad enough live I don’t need to see it again 😏.
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Richard (@Richard_Y1) reported from Whitley Bay, England@O2, any particular reason why signal for mobile data is so poor/pretty much non-existent in the NE30 area?
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nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England@O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off
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Scott Christie (@ScottSChristie) reported from Whitley Bay, England@O2 Is there an issue with signal in NE29 just now? Mine has been pretty bad for a couple of weeks now. Many Thanks.
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JoshSlesser (@Slesss_) reported from South Shields, England@O2 I can’t login into my o2 app, it says I might be a bee customer and to wait 48 hours but I’ve been a member for years 🤔 it’s just randomly started doing this
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Bilbo Gubbins (@andyphilipson) reported from Whitley Bay, England@O2 Hey I just received a text claiming to be from yourselves saying there’s been a problem processing my bill and gives me a link to update my payment details. Pretty sure it’s fishing as my details haven’t changed. Can you confirm if I DM you a screenshot? Cheers.
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Donna_xx (@Donna_xx) reported from Sunderland, England@O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!
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Hannah (@HannahColley) reported from Gateshead, EnglandImagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2
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🏳️🌈Matt Keena🏳️🌈 (@MattKeena) reported from Gateshead, England@O2 Hi! Just wondering I have damage insurance on my phone and I’m aware it covers accessories aswell, can you claim for accessories by its self or does it have to be as part of a phone claim too?
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Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England@O2 how can your service be so poor in a city centre.
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🎃 🎃 Lucky Tony 🎃 🎃 (@LuckyTony72) reported from Hebburn, England@O2 asked for a SIMPLE change to be made in August and 5 phonecalls later you still can't get it right! Customer service is a joke!!!
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philip (@fredspoon) reported from Chester-le-Street, EnglandLots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.
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Sophie burlinson💙💚💛❤️ (@SophieBur492) reported from Sunderland, England@O2 My head when i get no signal
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Mark Mowbray (@MarkMowbrayNE) reported from Newcastle upon Tyne, England@O2 I need to cancel 2 expired phone contracts on my account before my new o2 phone contracts become active but can't get to use the contact o2 online chat. Can you sort this for me?
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Raj (@engg_rky) reported from Newcastle upon Tyne, EnglandAs expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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John McCarthy (@Danford2013) reported from Whickham, England@O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?
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Santa Drops is coming to Toon 🎅🎅 (@doc_drops) reported from Newcastle upon Tyne, EnglandYou’re rolling out 5G when Newcastle doesn’t even have basic coverage, I have a 50GB contract with you and barely manage to use 2GB a month due to lack of signal/searching for free Wifi @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Steele (@ManovSteele) reported@O2 Hi - I am having same issue as this previous customer - I am unable to select a store using click and collect for a phone upgrade.
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Carla Johnson (@carlajohno) reported@O2 we’re having issues with our O2 signal NN15 area, unable to make calls, when we do they cut off, we are self employed & need our mobiles for work, we have tried turning everything off etc as you have suggested to others but it’s not working. Need this resolved asap please
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Rico (@bigcash1717) reported@O2 Hi O2. Could someone please ask the Complaints Team to review complaint reference C-2805267674? The complaint was acknowledged on 29 May with a 28-day investigation timeframe, but I've not yet received a substantive response despite following up by email. Thanks.
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R B (@RLBD1920) reported@O2 I did and it said there were no issues but now that I’m outside of my office I seem to have access to data now
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Lewis Byers (@lewisbyers92) reported@O2 why is your service so crap these days. Doesn’t matter if you have “bars” or if it says you have 4G/5G. It’s crap.
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ᗪᗩᐯE (@Jaxstad) reported@HopefulWorrier @O2 They have really gone down hill! I can't get a decent conversation with anyone in customer service!
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James Sutton (@jamesbwfc) reported@O2 hi, my PUK code on my online account is not working on my o2 SIM to unlock it. it's working and then lets me set a new SIM pin but then says 'incorrect PUK code'. Can you advise?
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Josephine (Josie) Tapper (@TapperJosephine) reported@O2 I have had no reliable service in my home for over 4 months, and it’s getting worse. What are my options?
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Nat D (@enpya) reported@O2 Hi can you tell me when the network upgrade work in me13 started please?
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RichardAngell (@Groundhopperno1) reported@O2 hi O2 can you help me with an issue on my account? 3 lines customer for over 20 years and I’m struggling to get the loyalty discount and also the local 5g mast has been out of action since December and I’ve been paying for an airtime contract that hasn’t given me a service