O2 Outage Report in Wallsend, Borough of North Tyneside, England
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The latest reports from users having issues in Wallsend come from postal codes NE28.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wallsend, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wallsend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Wallsend, Borough of North Tyneside, England
The most recent O2 outage reports came from the following cities: North Shields and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 North Shields |
Total Blackout | |
| Wallsend |
Phone | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Total Blackout | |
| Gateshead |
Wi-fi | |
| Newcastle upon Tyne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Wallsend, England
Latest outage, problems and issue reports in Wallsend and nearby locations:
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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Santa Drops is coming to Toon 🎅🎅
(@doc_drops) reported
from
Newcastle upon Tyne, England
You’re rolling out 5G when Newcastle doesn’t even have basic coverage, I have a 50GB contract with you and barely manage to use 2GB a month due to lack of signal/searching for free Wifi @O2
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Darren
(@DarrenMorgan) reported
from
Washington, England
@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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🎃👻💀🙀🧟♂️ #booToYou
(@ilovefluffy) reported
from
Newcastle upon Tyne, England
So to be straight: because @O2 have been terrible for over a year, I can’t refresh my phone until after I get back from my Christmas trip! You’re very VERY quickly losing a customer here and I’ve been with o2 for nearly 15 years.
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🎃👻💀🙀🧟♂️ #booToYou
(@ilovefluffy) reported
from
Newcastle upon Tyne, England
@O2 so… appalling service, no signal abroad, no signal at home… thought I might try to refresh my phone but it turns out that I can’t because last year there was a delay in getting my phone to me so my usual refresh date in October has been pushed back til November!
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Spooky Scary Skeledrops🎃🎃🎃
(@doc_drops) reported
from
Newcastle upon Tyne, England
@O2 Your coverage in most of Newcastle is shocking, I live in NE2 and the best signal I get is 1 bar of 3G in my iPhone 7
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Angie Orrick
(@AngieOrrick) reported
from
Walker Gate, England
@O2 you have the worst customer service ever encountered! If I could stop paying you I would! That’s your shop and by telephone
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Bilbo Gubbins
(@andyphilipson) reported
from
Whitley Bay, England
@O2 Hey I just received a text claiming to be from yourselves saying there’s been a problem processing my bill and gives me a link to update my payment details. Pretty sure it’s fishing as my details haven’t changed. Can you confirm if I DM you a screenshot? Cheers.
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Rebecca Thorne
(@rebeccajadetho1) reported
from
Shiremoor, England
@O2 It’s still not working
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Sheila Robson
(@sheilavictoriaR) reported
from
Chester-le-Street, England
@O2 Im pleased 😊 scammers are awful!
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peter nixon
(@petern280) reported
from
Springwell, England
@O2 is there an issue with the app data counter, mines said unavailable for the last few days
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Craig Blundred
(@craigblundred) reported
from
Whitley Bay, England
@O2 hi - my wife has been trying to resolve issue with SMS settings - have disappeared yet again. Spent over an hour on live chat but keeps getting passed to different teams then cut off. Has happened before we know what needs to be done but very poor service now.
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Spooky Scary Skeledrops🎃🎃🎃
(@doc_drops) reported
from
Newcastle upon Tyne, England
@O2 Your service in NE2 is shocking
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simon keenan
(@simonkeenan007) reported
from
South Shields, England
@O2 Ignore me I'm being stupid lol, now let's move alone and ignore what I said have a great day and thank you
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andrew 🎃
(@ilovefluffy) reported
from
Newcastle upon Tyne, England
@O2 I was supposed to get a free upgrade every 12 months but your "problems with supply" last year meant that I didn't get my new phone for over a month after I requested it, so my refresh date is a month later, which pushes it past my annual christmas trip. It's a farce.
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philip
(@fredspoon) reported
from
Chester-le-Street, England
Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.
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Lauraaaa
(@Lauras95) reported
from
Gateshead, England
@O2 I'll try one of these out. I've never had this problem before so hopefully it was just a one off mishap.
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Ruxana Nargolwala
(@RuxanaNargol) reported
from
North Gosforth, England
@hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.
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Rebecca
(@_RebeccaJT) reported
from
Sunderland, England
@O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.
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andrew 🎃
(@ilovefluffy) reported
from
Newcastle upon Tyne, England
@2bard @intueldonsquare @northumbriapol You're right in normal circumstances, however my phone signal keeps cutting out while @O2 are upgrading to 5G, last week a man had a seizure in front of me and I was getting repeatedly disconnected from the emergency services while trying to get an ambulance.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Boulds
(@BouldsStephen) reported
@O2 My wife is an O2 customer, and we have just signed up to @virginmedia. We were expecting to be able to take advantage of a Volt boost, but can't seem to be able to link accounts. How long does the VM service need to be active before we can do this? (Accounts in same name)
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Lottie P
(@LottieP123) reported
@O2 Hi I redeemed an Odeon code via o2 Priority but it’s not working. Can you help please? Thanks!
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kirsty
(@clatters15) reported
@O2 code not working says invalid
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CaptainIsolation
(@CaptIsolation) reported
@o2 I have called to cancel my contract but the line cut out and your systems are now down. I have also emailed in and now tagging you here for notice - I'm cancelling my direct debit
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CaptainIsolation
(@CaptIsolation) reported
@O2 I phoned twice from the number, first time the person said she will cancel my contract so I'm taking that as confirmation, although the phone lines are now down.
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Gareth Beverley
(@Garfey) reported
@o2 can you help at all?
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Christine Woodham
(@ChristineW273) reported
@O2 I’ve just moved from Virgin over to O2 and received my sim today. I want to keep my original number and have tried filling out your online form to do this with my PAC code and I keep getting an email saying it could not be processed. Can you help me please?
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Hannah Packman
(@hannah15mini) reported
@O2 hello, is there anyway of getting back accidental deleted text messages? I am with o2 and wondered if you can help please? Thanks
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Elizabeth Poulter
(@LizPoulter) reported
@O2 and @DPD walk into a bar… oh hang on, no they don’t. #DPD can’t find the bar and #O2 find ‘process’ won’t allow it.
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Paul
(@atoonlad) reported
@EE And yet you still can't get a signal in Newcastle on match day. You could with @O2 though. Over 5 years and still a problem. Shame @O2 's deals are rubbish.