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O2 outages and service status in Wallsend, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Wallsend, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Jun 6, 5:41 PM GMT+1.
  • 100% Internet (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wallsend, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wallsend, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Wallsend, England

The most recent O2 outage reports came from the following cities: North Shields, Newcastle upon Tyne, and Sunderland.

CityProblem TypeReport Time
North Shields Internet 2 days ago
Newcastle upon Tyne Internet 15 days ago
Sunderland Phone 1 month ago
Newcastle upon Tyne Phone 3 months ago
Blyth Phone 3 months ago

Nearby cities with recent reports

North Shields

1 recent signals

2 days ago

Community Discussion

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O2 Issues Reports Near Wallsend, England

Latest outage, problems and issue reports in Wallsend and nearby locations:

  • farrenciaran
    Ciarán (@farrenciaran) reported from Blaydon-on-Tyne, England

    Hey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal withe pausing videos, apps and webpages not loading. Sort it out!

  • KyleMarleau
    Kyle Marleau (@KyleMarleau) reported from Walker Gate, England

    I’m curious how my number for sold ... I think @O2 sold it. Was only 3 for 4 years. Zero issue. Was on o2 for 4 months and this happened. Bullshit.

  • rebeccajadetho1
    Rebecca Thorne (@rebeccajadetho1) reported from Shiremoor, England

    @O2 It’s still not working

  • kathrynbaird_
    Kathryn Baird (@kathrynbaird_) reported from Cramlington, England

    @O2 do you actually talk to your customers? I’ve been trying to contact you all week via the app, have called numerous times to be hung up on by an automated service and can’t get through to you at all. You’ve charged me twice for my bill & disconnected me even though I’ve paid!

  • Leggler75
    Emma (@Leggler75) reported from Gateshead, England

    My husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡

  • gavwells77
    gavin wells (@gavwells77) reported from South Shields, England

    @O2 spent an hour to try and sort out and cancel an account and have been cut off 6 times now #not happy

  • simonkeenan007
    simon keenan (@simonkeenan007) reported from South Shields, England

    @O2 Ignore me I'm being stupid lol, now let's move alone and ignore what I said have a great day and thank you

  • MarkMowbrayNE
    Mark Mowbray (@MarkMowbrayNE) reported from Blyth, England

    Does anyone use @vodafone in the Northumberland area? Is it any good? I'm currently on @O2 but looking to switch networks as O2 are being extremely greedy with large price hikes on their already expensive network.

  • SophieBur492
    Sophie burlinson (@SophieBur492) reported from Sunderland, England

    For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.

  • Richard_Y1
    Richard (@Richard_Y1) reported from Whitley Bay, England

    @O2, any particular reason why signal for mobile data is so poor/pretty much non-existent in the NE30 area?

  • TommyWinter23
    Tommy Winter (@TommyWinter23) reported from Blaydon-on-Tyne, England

    @O2 hello. Do you have a link for the “keep my number” form. Website isn’t helping and store said they couldn’t help as already had the SIM card

  • CraigSi64474606
    nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

  • RuxanaNargol
    Ruxana Nargolwala (@RuxanaNargol) reported from North Gosforth, England

    @hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.

  • CraigSi64474606
    nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

  • MattKeena
    🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app

  • gazza_d
    Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

  • scoobyhugh8
    Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England

    @O2 how can your service be so poor in a city centre.

  • farrenciaran
    Ciarán (@farrenciaran) reported from Blaydon-on-Tyne, England

    Hey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal with the pausing videos, apps and webpages not loading. Sort it out!

  • CraigSi64474606
    nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 @O2 Could you help me o2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’tmy

  • doc_drops
    Santa Drops is coming to Toon 🎅🎅 (@doc_drops) reported from Newcastle upon Tyne, England

    You’re rolling out 5G when Newcastle doesn’t even have basic coverage, I have a 50GB contract with you and barely manage to use 2GB a month due to lack of signal/searching for free Wifi @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • NikotaLimitless
    Quantum Infinite Seer Nikota888 (@NikotaLimitless) reported

    @O2 So went to o2 as my phone pin would not go into the phone and open had the phone for some time. No issues before. This is what unfolded I have an account with you and my phone would not allow me to put in my pin number so took the phone to hasting branch, served by a guy called Daniel to get a new sim, with the same number but the same problem arrived. I brought the phone off you a few years back he told me to contact Samsung you are only the provider he gave me a number he really was of no help and the other thing. I showed him my passport as id and started to put my passport info into the system this was without my permission. Do you want to explain why this unfolded this with my personal info. when you have my details on your system ???? Very Very disturbed by it all as you are provider's for a service I buy a phone off you but cannot get my phone sorted when something is wrong. If that is the case you should not be selling phones you cannot sort out or send away to fix the problem. serservice permission. I was asked to show proof of id not submit my passport info into your system. 3:58 PM

  • IanCockerill2
    I.C (@IanCockerill2) reported

    @O2 has anyone else ever had a promise that O2 would call to sort out a serious mistake on their part, only for them not to call at all? Clear lack of customer service response demands another complaint! This company wouldn’t know customer service practice if it fell on its head!

  • Jade_Russell
    Jade Russell (@Jade_Russell) reported

    @O2 my signal has been shocking for over a week now! No 5G, barely any 4G and struggle to make and receive calls! No doubt I’ll still be expected to pay my full, high, bill come the end of the month! Possibly time to shop around after 15 years!

  • markcallow10
    mark callow (@markcallow10) reported

    @fiyero @O2 They probably can’t get their own signal

  • csljohnkirby
    John Kirby (@csljohnkirby) reported

    Why does @O2 make it so hard to be a good customer? Yesterday, due to terrible service, and for them going to my bank for a DD I did not owe, I received compensation of £50. Today, they threatened to cut my services and report me to Debt Collection Agencies. They sent me SMS and an email, yet apparently, the £30 compensation they offered today, I can not have because I had the maximum compensation yesterday for another matter.

  • Dan_Roberts21
    Dan Roberts (@Dan_Roberts21) reported

    My @O2 signal has been so bad for weeks now, hardly get any now it’s shocking, phone and internet signal for over £60 and can’t use it

  • Mteasel67
    mark teasel💙💙💙 (@Mteasel67) reported

    @O2 Oh come on... Please, I messaged you earlier re : my wife's data/ new SIM issues, her new SIM won't function but her old SIM has been disconnected leaving her with out a phone at all 🤬🤬🤬

  • Dan_Roberts21
    Dan Roberts (@Dan_Roberts21) reported

    @joecousins89 @O2 I feel I need to look about moving too, I’ve been with them for years but need a phone with signal

  • KerZE87
    emze (@KerZE87) reported

    @O2 Patience??? I’ve lost it. I’ll be considering a move to a different network. I’ve been a loyal customer since my first phone and this is how I’m repaid.

  • alex_hull123
    Alex (@alex_hull123) reported

    @O2 are you having network issues in Hull, East Yorkshire? Signal has been awful for weeks