O2

O2 Outage Report in Wallsend, Borough of North Tyneside, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wallsend, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wallsend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Wallsend, Borough of North Tyneside, England 01/23/2026 14:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wallsend, Borough of North Tyneside, England

The most recent O2 outage reports came from the following cities: Sunderland, Newcastle upon Tyne and North Shields.

Loading map, please wait...
City Problem Type Report Time
United KingdomSunderland Phone
United KingdomNewcastle upon Tyne Phone
United KingdomNorth Shields Internet
United KingdomNewcastle upon Tyne Phone
United KingdomNorth Shields Total Blackout
United KingdomWallsend Phone

Community Discussion

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O2 Issues Reports Near Wallsend, England

Latest outage, problems and issue reports in Wallsend and nearby locations:

  • fredspoon Philip (@fredspoon) reported from Chester-le-Street, England

    @O2 could someone help?

  • TommyWinter23 Tommy Winter (@TommyWinter23) reported from Blaydon-on-Tyne, England

    @O2 hello. Do you have a link for the “keep my number” form. Website isn’t helping and store said they couldn’t help as already had the SIM card

  • fredspoon Philip (@fredspoon) reported from Chester-le-Street, England

    I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2

  • stuarturquhart1 stuart urquhart (@stuarturquhart1) reported from Whickham, England

    @O2 website and app not working 😕

  • gavwells77 gavin wells (@gavwells77) reported from South Shields, England

    @O2 spent an hour to try and sort out and cancel an account and have been cut off 6 times now #not happy

  • Donna_xx Donna_xx (@Donna_xx) reported from Sunderland, England

    @O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??

  • chellehewison Michelle Hewison (@chellehewison) reported from Whitley Bay, England

    @O2 Any issues in the Whitley Bay (NE26) area with mobile signal this weekend? I’ve barely been able to get 3G at times let alone anything else!

  • Donna_xx Donna_xx (@Donna_xx) reported from Sunderland, England

    @O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!

  • smiling_cyclist Dean (@smiling_cyclist) reported from Chester-le-Street, England

    @segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.

  • Donna_xx Donna_xx (@Donna_xx) reported from Sunderland, England

    Honestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle

  • NTF_Ian Ian (@NTF_Ian) reported from Dunston, England

    Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.

  • HannahColley Hannah (@HannahColley) reported from Gateshead, England

    Imagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2

  • ScottD_DJMS Scott Dixon (@ScottD_DJMS) reported from Whitley Bay, England

    @o2 I’ve claimed an Odeon code today on the @O2PriorityUK app but the cinema website is saying that the code is incorrect. Please help

  • MarkMowbrayNE Mark Mowbray (@MarkMowbrayNE) reported from Blyth, England

    Does anyone use @vodafone in the Northumberland area? Is it any good? I'm currently on @O2 but looking to switch networks as O2 are being extremely greedy with large price hikes on their already expensive network.

  • Dan05858044 Dan (@Dan05858044) reported from Chester-le-Street, England

    @O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.

  • VictoriaBarry82 Victoria barry (@VictoriaBarry82) reported from Sunderland, England

    Is @O2 #priority still down after @peterkay_co_uk broke it???

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from Gateshead, England

    @O2 Hi! Just wondering I have damage insurance on my phone and I’m aware it covers accessories aswell, can you claim for accessories by its self or does it have to be as part of a phone claim too?

  • SophieBur492 Sophie burlinson💙💚💛❤️ (@SophieBur492) reported from Sunderland, England

    @O2 My head when i get no signal

  • Danford2013 John McCarthy (@Danford2013) reported from Whickham, England

    @O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • theleylands leylo (@theleylands) reported

    @O2 you’ve chosen short-term greed over customer retention with your 17.3% price increase. Like thousands of others, I will be leaving you l as soon as my contract expires. Your CEO is Turpin my name but unlike his ancestor, ****, he’s robbing the poor to feed the rich.

  • funkynoise74 Matthew Williams 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@funkynoise74) reported

    @moshkinstien @O2 @02 I'll be fair to them, up until now they've been very good, no complaints from me, but this is just ridiculous and there's no justification for it. I'm going to cancel my direct debit next month, and just pay off invoice, without the 13.4% added

  • dayhi_ Day (@dayhi_) reported

    @bco268 @O2 Wouldn't mind it so much if the service had improved. For a small country, the amount of black spots and patchy areas is ridiculous whilst posting obscene profits each year.

  • NewD_THFC David N (@NewD_THFC) reported

    @O2 17% increase in price mid contract? Absolutely disgusting, once my contract is up I will never get a phone contract with O2 again. Hopefully all your other customers feel the same because of this disgraceful decision. Yes it's in the contract, but still ridiculous

  • LoopyLolly85 LoopyLolly (@LoopyLolly85) reported

    oh thanks @O2 your lovely increase means that im paying a **** tonne more on the contracts i have with you, not only are we being ****** in the arse by our power n gas now our phone company is doing it too, thats least £5 per contract i have, wich is 8, £40 a month extra! F OFF!

  • H_Klim11 Harriet (@H_Klim11) reported

    @O2 when i call the phone is put down just as I'm being put through to the agent - happens every time - how can I get through to someone?

  • Arrow_and_Bass DS (@Arrow_and_Bass) reported

    @O2 a price rise 13.4% plus 3.9%, maybe understand your customer base and use the power on your network more efficiently rather than slam you loyal customer base. Time to change provider I think. #betterconnected #not

  • theleylands leylo (@theleylands) reported

    @jodielouiseart @O2 Worst network I’ve ever been on and I’ve been on all of them over the years. Says I’ve got full bars but no signal for calls or data and yet they still have the audacity to whack a 17.3% on for this abysmal ‘service’

  • pauldward Paul Ward (@pauldward) reported

    @O2 - I only switched to your network in December, and you’ve just emailed me to say my tariff is increasing by 17.3%! I will only have had four months on the agreed tariff at the point of increase! @MoneySavingExp is there anything I can do about this?

  • KhanCatOfficial Khan (@KhanCatOfficial) reported

    As your increasing my bill for 17% will i actually get signal? Because pretty much the whole of bridgwater has issues @O2