O2 Outage Report in Stretford, Trafford, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Stretford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stretford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Stretford, Trafford, England
The most recent O2 outage reports came from the following cities: Manchester, Salford and Bolton.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Total Blackout | |
| Salford |
Internet | |
| Manchester |
Phone | |
| Manchester |
Internet | |
| Salford |
||
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Stretford, England
Latest outage, problems and issue reports in Stretford and nearby locations:
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nat
(@JustAH0bbit) reported
from
Bury, England
Crying like a baby because #o2uk have totally ****** me over big time if my depression wasn’t bad enough @O2 they done a contract completely wrong and now I’m not able to get my iPad fixed 😭😭😭 I’m so upset
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David Moores
(@katarn_a1) reported
from
Bolton, England
@O2 hello I have dropped my phone and need it repaired or replaced because the back of has a crack in it .my local shop is closed down so how can I do this
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??
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Claire Louise
(@claireshaw2188) reported
from
Wilmslow, England
@O2 please can you advise me who to contact to share amazing customer service from one of your team in your Wilmslow store please?
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Daniel Watkinson
(@DWATKINSON) reported
from
Urmston, England
@O2 are really frustrating me, I need my service restoring but can’t seem to do it right now
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Ricky Gwilliam
(@Mr_Ricker79) reported
from
Manchester, England
@lmjwoww @O2 Exactly... their response didn’t help at all as I had already been on their website. I would say they don’t currently have 5G in Manchester. Contradicting the info on the website. 😡
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Kelly McKeown
(@kellyvmckeown) reported
from
Oldham, England
@O2 given that there is a reduced presence on the phones why can I not pay a lump sum off my device plan online I’ve tried the messaging service and no response for over an hour it shouldn’t be this difficult can someone please help
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LinkoVitch
(@Link2076) reported
from
Mossley, England
@develogue @O2 Offering me Footie is an almost guaranteed way to make me not use your service :) and I still don’t need that much data :)
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Kelly McKeown
(@kellyvmckeown) reported
from
Oldham, England
@O2 It keeps cutting me off because I’m not calling to upgrade cancel or report fraud it’s frustrating to be told to call and then I’m cut off
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Lorraine Glover
(@penny62132920) reported
from
Strines, England
@O2 want to pay off my devuce but cannot get through to customer servicei
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Ricky Gwilliam
(@Mr_Ricker79) reported
from
Manchester, England
@O2 Are you able to confirm, without directing me to your website (which doesn’t answer my question and does not help) when 5G will be available in Manchester? Thank you
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??
-
Daniel Watkinson
(@DWATKINSON) reported
from
Urmston, England
So @O2 take the bar off my phone at 1700 hours and nearly 6 hours later the bar is still there even tho they told me it would be removed after 10 minutes, not like I need to use my phone or anything. I’ve only been a customer for 12 years and only spent about £5000 on them
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Kelly McKeown
(@kellyvmckeown) reported
from
Oldham, England
@O2 3 days trying to pay off my device plan and no one wants to help ! Keep being told I’m being put through to the call centre only to be put through to some working from home who can’t help #Disgraceful #cannotwaittoleaveo2
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Balcombe
(@DodgyValley) reported
from
Walkden, England
@O2 is there an issue with O2 data network centre of Sheffield at the moment, not been working last few hours
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Mark Lister
(@goughy84) reported
from
Bolton, England
@O2 hi. I have Disney+ free till end month, when it then becomes £5.99. I saw on o2 offers I can add it for £3.99. Do I need to cancel and re add for the discount or will the £2 off auto apply when it becomes chargeable? Thanks
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marico
(@marikapaprik) reported
from
Walkden, England
Please tell me @O2 why I have so many issues calling you up? You cut off my phone and every time I try to call up to get it reconnected it’s a damn hassle?
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Beverly Macker
(@BeverlyMacker) reported
from
Ashton-under-Lyne, England
@O2 why does this ALWAYS happen?! On hold for 30 mins only to be cut off when you tried to put me through to customer services!! Do you realise how infuriating that is why haven’t you called me back?!
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Mikki
(@_Mikki1993) reported
from
Bury, England
@O2 I phoned and the woman I spoke with said the amount showing in 'usage cost' was my overall bill as opposed to being in addition to what was showed under 'handset cost' which I've never know to be the case before. Is this correct?
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soph 🌞
(@sophiemaycath) reported
from
Manchester, England
@O2 trying to pay my phone bill and it's saying my Monzo bank card isn't an accepted payment method, tried using my Barclays but it's saying payment not working when I have the dolla in my bank? Xx
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Vez
(@Vez1972) reported
@O2 Afternoon! Just checking to see how this is progressing, just can’t believe you expect your customers to just go without service for so long! I hope there are lots of refunds or credits being given!
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stevie burgess
(@stevieburgess16) reported
@O2 the signal in bridgewater is absolutely shocking. I have full bars on 4G sometimes it’s okay and some times it doesn’t work for hours even though it says 4 bars connection. How can I be paying £50+ a month from this crap seriously needs sorting out
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Lee Montgomery
(@Macgumerait) reported
@StagecoachEScot So, in the scenario where a commuter with a purchased weekly E-Ticket lives or works in an area with 4G, and an issue arises with @O2 or other provider coverage, should entry be permitted? 1/2
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Helgz 🌺
(@helgz9) reported
@O2 took out a new phone contract with you 2 weeks ago and had nothing but bad / intermittent signal since. Can you please help? Thanks
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metoyou123
(@metoyou123) reported
@O2 also why is it when I call for help I don’t get the uk call centre ?
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Lee Montgomery
(@Macgumerait) reported
@StagecoachEScot How does that apply in the scenario when, like above, the lack of coverage is down to @O2 maintenance issues? These are events outwith control of the passenger?
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Steve M
(@heystevehere) reported
@O2 Hey team, some feedback for you. I didn't receive a notification (email or text) around my trial of audible expiring. As such, I've been charged this month for the service (£12!) for something I don't use. It would be good to alert users when that trial is expected to end.
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Damian Ward
(@DamainWard) reported
@O2 so I got an iPhone 12 yesterday and swopped my number across last night no problem. Today I have no signal on either phone and am told it may take another 24 hours. If you’d made me aware of this I would have bought one from apple
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⚒ Rick ⚒
(@WHUricky55) reported
Hi @O2, I got a new contract with you on Tuesday and submitted a PAC code to move my old number over that same day. I've had no signal on either phone for well over 24 hours now and cannot call your support team. Can you please help?
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Damian Ward
(@DamainWard) reported
@O2 I have. I spoke to o2 on chat and they just said you may be without any signal on your new or old phone for 24 more hours