O2 Outage Report in Stretford, Trafford, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Stretford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stretford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Stretford, Trafford, England
The most recent O2 outage reports came from the following cities: Bolton, Oldham, Manchester, Stockport, Warrington, Rochdale and Altrincham.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Stretford, England
Latest outage, problems and issue reports in Stretford and nearby locations:
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Gemma ≅
(@SimpaticoGem) reported
from
Walkden, England
Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SIGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?
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Clare
(@clare_jeffs) reported
from
Stockport, England
They told her they are affiliated with @O2 and apparently do not offer cooling off periods. How can they miss-sell to a vulnerable lady with a brain injury and not cancel it. @plandotcom DISGUSTING.
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Gemma ≅
(@SimpaticoGem) reported
from
Walkden, England
Tell me why with my @virginmedia wifi and my @O2 phone contract, MY WIFI CUTS OUT CONSTANTLY AND I HAVE NO SOGNAL ANYWHERE I GO?! Thought being a customer of you both was supposed to reap massive benefits for me?
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Adrian Simcox
(@eagleeyedferret) reported
from
Urmston, England
@O2 2/2 both occasions the call centres were noisy. Call centre operative didn’t speak very god English. Both operatives complaining their systems were slow or not working at all and putting me on hold for long periods.
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WesleyTwiterD
(@WesleyTwiterD1) reported
from
Lymm, England
100% ok here 👍👍 @EE & @O2 the day been ok wishing u good day 🤟 network EE 🤟 & O2
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Mike Bowden
(@bodsy0) reported
from
Stockport, England
@o2 you really need to change your 'on-hold' music #terrible 😎
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Adrian Simcox
(@eagleeyedferret) reported
from
Urmston, England
@O2 Yes the original problem is still not resolved. Can you DM me please to sort it out as I’m not wasting any more time with your shocking overseas call centres. Have you not realised by now they are a false economy?
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Zack Hallam 🐝
(@ZackHallam) reported
from
Manchester, England
Why does @O2 refuse to give you internet connection whenever there’s more than 4 people near you… Surely there’s enough infrastructure in Manchester to support 4G?! Every single time I’m in a city centre, my data just doesn’t work. It’s a joke
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@O2 I messaged earlier and you managed to help me with my query, I’ve since sent another DM but have not received any reply. I messaged as my husband lost his phone so you blocked it for me. It has now been returned by the taxi driver so he requires the phone unlocking please
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Doctor Bass
(@Dr_Bass) reported
from
Manchester, England
@O2 Hi, my 4G signal over the last few months has been dreadful. I’m currently sitting with 3 bars of 4G and waiting about 10-20 seconds for a picture to download. I thought it was just me but seen plenty others complaining.
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Grant Griffiths-Mathieson
(@grantmathieson) reported
from
Manchester, England
@BruceDevlin @O2 Has she maybe assumed data protection issue
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Joe Holmes
(@J0eH0lmes) reported
from
Stockport, England
@joe_fush @O2 I've been trying to log into my @O2 account and you keep sending me text messages with codes on to log me in, but with absolutely zero signal I can not receive the codes to access my account 🥴
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Joe Holmes
(@J0eH0lmes) reported
from
Salford, England
@O2 my phone is saying no sim so I have zero signal or data to call or text you. Any chance of getting someone to give me a ring to sort out a new sim card?
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Dave Wright
(@DaveWrigh) reported
from
Manchester, England
@BruceDevlin @grantmathieson @O2 I work in the industry (not for O2 though, although I have had internal dealings with them) and that does seem like a very odd course of action to recommend. DM me with your issue if you want and I’ll see if I can point you in the right direction?
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The Firkin
(@thefirkinbar) reported
from
Newton-le-Willows, England
@WilJudkins @EE Im on @O2 the date coverage is absolute terrible. Minus a random field in Donnington.
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Myles Hampson
(@Mhamp84) reported
from
Hindley, England
@Clf88 @O2 Yeah it’s been fine , vodaphone network . I buy the phone out right and just pay for data
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Adrian Simcox
(@eagleeyedferret) reported
from
Urmston, England
@O2 3/3 only conclusion I could reach is that your call centre staff are under pressure to make more calls and now routinely disconnect customer calls after a period of making no progress. What do you think??
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Tiffers
(@Tiffers1973) reported
from
Ashton-under-Lyne, England
@o2 any idea when your advisors will be able to help ? Been waiting since last night for advice with roaming
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Kerry Owen
(@KerryOw80160432) reported
from
Westhoughton, England
@O2 hi guys, I've not had a signal for 2 weeks, got a sick relative and a signal, please help!! Post code BL52LF
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Marcus 🇬🇧✊🏾
(@elgobsucram) reported
from
Manchester, England
Always good finding 3 unknown direct debits to @O2 2 months *after* reporting fraud, especially after they refused to refund the charges to gambling websites I’d never even heard of
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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TJ
(@teejwxm) reported
@O2 @backstage_boss I didn’t call them, I’ve got no signal
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alaw mot
(@SimonTa44447286) reported
@O2 @teejwxm How would he know he cant get a signal ..im still waiting for a call back about a phone upgrade..only been 3 month and still waiting
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Andy
(@RJProduction3) reported
@TheFCA please look in to the disgraceful service and how @O2 are taking money from customers intentionally despite customers contacting them. @CommsOmbudsman is also involved and started an investigation today. They can’t be allowed to rip off their customers anymore
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✨ n o c t ✨
(@fleshcircuits) reported
@O2 i received a message that my rolling plan has been cancelled when i never changed anything about. please advise how you can reinstate it :/
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Lianne Robertson
(@Bubba_Lilly) reported
@O2 @liz30538 Hi @o2 I am having the same issue I have just logged into the app and it looks totally different. My bills icon has vanished. Everything has vanished. I have 2 accounts n cant view either. Whats going on?
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arcadian
(@axiom68) reported
@O2 Hi O2. I have asked Honor to respond to serious issues with their phones. They have fobbed me off to the point where I became more colorful with language. They are using this as an excuse to block me. You provided this phone so I need your help with a formal complaint.
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Victoria Brown
(@1978vickib) reported
@O2 @teejwxm Mines the same has been for ages now! Tried speaking to customer services and get nowhere. I'm off to another provider as soon as I can!
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Pedro_bcfc
(@Pedro_BCFC) reported
@O2 @teejwxm @O2 haven't invested enough into this UK infrastructure over the last 20 years. Hence you get a better signal up a remote mountain in Spain than you do in a city centre in England.
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John Till
(@JohnTillUK) reported
@O2 At which point I said that @o2 were clearly wasting my time. This whole experience was really poor service and really not a professional look; makes the network feel very amateur. Having been a customer since 1997, customer service is a far cry now from what it was back then. 4/4
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Amy Louise
(@amylouisenash) reported
@O2 I signed up for a new eSIM only contract with you at the weekend, was sent for extra credit checks, approved on Monday. Email directs me to "My O2" for next steps but that says I have no orders or services and sends me in a never ending loop still with no esim! Please advise