O2 Outage Report in Stretford, Trafford, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Stretford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stretford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Stretford, Trafford, England
The most recent O2 outage reports came from the following cities: Manchester, Warrington, Rochdale, Altrincham, Wilmslow, Middleton, Stockport and Bolton.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Phone | |
| Warrington |
Phone | |
| Manchester |
Internet | |
| Manchester |
Phone | |
| Rochdale |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Stretford, England
Latest outage, problems and issue reports in Stretford and nearby locations:
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Nay 🍉
(@NayJDennis) reported
from
Partington, England
@O2 awful service. Called to pay my device plan in full, was on the phone for >1 hr spoke to 5 different people in 5 different teams that couldn’t help (Customer Service, Retentions, Payments, Billing & Upgrades). My dog would’ve give a better service than what I received today!
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Dominic Abraham-Newman
(@DAbrahamNewman) reported
from
Salford, England
@O2 as a last resort I am tweeting following extremely poor support from your contact centre who I am not getting anywhere with despite numerous calls. I need urgent support with a query which has left me £119 out of pocket following fraudulent activity. Please contact me asap!
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Ruth Thompson
(@ruthjustdoit) reported
from
Macclesfield, England
@O2 I've been a customer since the late 1990s, before you were T-Mobile. Please don't advertise on GBNews or I shall take my custom elsewhere. Thank you.
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Márcio Silva
(@mars_silva_) reported
from
Ashton-under-Lyne, England
@O2 just wondering about your masts in Ashton-under-Lyne which have been failing for a few days now. Data is almost never working this week, and I have no other way of accessing the internet
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Kaye Willan 🏖🌞
(@kayewillan) reported
from
Tyldesley, England
@O2 I’ve got some voicemails on my phone that I NEVER want deleted , how can you help ?
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 The enforcement letters continue - three more received today - sent to a loyal @O2 customer who hasn’t done anything wrong. We have not yet had any reassurance that this mess - from @O2 ‘s error - will be resolved.
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Alexander Robinson
(@atlr) reported
from
Manchester, England
@O2 Hi. Yes, she is unable to relay the code to me. I was also told that, in order to cancel the account entirely, I’d also have to relay a code. I registered a security word when I set the account up. I’ve provided this. But I am still unable to admin/run my account. This is crazy.
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Mario Alghatta
(@malllmallll) reported
from
Manchester, England
@O2 terrible service from you guys today. Thanks for the inconvenience...
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Mat.
(@matpilling) reported
from
Newton-le-Willows, England
@O2 I’ve emailed customer services as it doesn’t seem that anyone else is able to deal with my query!
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Daniel Tackley
(@dtackley) reported
from
Bury, England
Oh what a surprise. @O2 have yet again failed to take my direct debit payment. Every month I call and they assure me the next payment will be taken but it never has. Sheer incompetence!
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we have to call back to request it on the day. Why do we put up with this type of customer service??
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Victor Wild
(@tinytimwild) reported
from
Oldham, England
@O2 just to give Jake at o2 Oldham store a review as I don’t know where else to do it! First class service even with technological failing in the store helped my upgrade on 01/05/2021 helped me upgrade to iPhone 12pro max best customer service I’ve received from o2 thanks Jake
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Leese 🇬🇧
(@LastMinuteLeese) reported
from
Mossley, England
@O2 It's always the same at work. Terrible service in a lot of places in Oldham.
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lucy
(@lucyolix) reported
from
Salford, England
@O2 is the signal down in Salford? Data isn’t working and the signal is either none or just one
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Abi
(@AbiClarey) reported
from
Stockport, England
@O2 I seem to never have any internet access anywhere, even when showing 4G nothing loads and no WhatsApp’s come through
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Shaun Glover
(@shaunyg1985) reported
from
Warrington, England
@virginmedia @O2 Poor timing this announcement seeing as my broadband seems to be down! Northwest England..
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@TheImageDarling
(@TheImageDarlin1) reported
from
Warrington, England
@O2 Hi, I’ve had no service for 24 hours, no issues on your map, I’ve had live chat with your customer support. It’s not just me, friends with 02 have issues also. What is the problem? It’s causing issues for me trying to run my business smoothly! #o2
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Nay 🍉
(@NayJDennis) reported
from
Partington, England
@JD0NOHUE @O2 Yep, and as you know he doesn’t have the best manners, so you can only imagine how bad it was
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Isaac
(@ISCDXN) reported
from
Manchester, England
@O2 hello! I entered for 6 months free of Disney+ in July but never actually completed the registration on my account so will that have been activated or not? Could you check please
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Julio Afonso 🇲🇿 🇵🇹 🇪🇺🇨🇭
(@Julio_Afonso522) reported
from
Manchester, England
@O2 Why are you refusing a contract to a new customer just because they don't have a credit score? Person working full time with a good pay, bank account. Why refusing a contract?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Brian Martin
(@BrianMa63080971) reported
@O2 Now would be good - I STILL HAVE NO SERVICE! 🤬🤬
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Brian Martin
(@BrianMa63080971) reported
@O2 Yes - and you have done NOTHING. I have issued Country Court proceedings against O2 to recoup the money your deliberate negligence has cost me, have made a formal complaint to the CEO of O2 UK and will make formal complaint to The Ombudsman in due course.
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Mike harris
(@Mikeharris0903) reported
@O2 Surprised they had a signal to text I can’t get one wherever I am!!!!
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Carl
(@_carljenkins_) reported
Hi, @O2...yet again no signal and stuck on emergency calls only. If you can let me know how long I have on my contract so I can end it and switch network provider, that'd be ******* great 👌👍
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Brian Martin
(@BrianMa63080971) reported
@O2 STILL on hold - unbelievably bad service. Agent speaking over me and shouting at me, refuses to assist me and refuses to transfer me to a manager. Agent refusing to transfer me, alleging "no managers available". Agent is now silent, call time now ridiculous.
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Dominik Szweda
(@SleekSlicker) reported
@O2 yet another futile attempt at communication with O2. Definitely amongst the worst customer service experiences in my life. I just want to leave at this stage and can’t.
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DayLafai
(@DayLafai) reported
@O2 @Apple Id rather have signal but apperently your mast is down and no idea when its going to be fixed. Maybe time to cancel my contract since you are breaching your own ToS
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Dodo 1980
(@dodo_1980) reported
@hughesclaire39 @O2 We only stay with them as they’re the only ones who don’t charge abroad! Such bad signal at home, and seems like it’s ever since they joined up with Virgin!
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Mark Hill
(@markiehill) reported
@Jaime_Rivera With O2 in the UK i need to go into the store to collect a new e-sim or wait days for it to be posted out to me. Insanity and I feel totally deliberate to clamp down on sim swapping. @O2
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Ian Martin
(@ianmx5) reported
@O2 If only I could get my order from 7th December, DPD holding onto it @o2 no help whatsoever