O2 Outage Report in Stretford, Trafford, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Stretford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stretford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Stretford, Trafford, England
The most recent O2 outage reports came from the following cities: Bolton, Oldham, Manchester, Stockport, Warrington, Rochdale and Altrincham.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Phone | |
| Oldham |
Phone | |
| Manchester |
Phone | |
| Manchester |
Phone | |
| Manchester |
Phone | |
| Bolton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Stretford, England
Latest outage, problems and issue reports in Stretford and nearby locations:
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Balcombe
(@DodgyValley) reported
from
Walkden, England
@O2 is there an issue with O2 data network centre of Sheffield at the moment, not been working last few hours
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Claire Louise
(@claireshaw2188) reported
from
Wilmslow, England
@O2 please can you advise me who to contact to share amazing customer service from one of your team in your Wilmslow store please?
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Beverly Macker
(@BeverlyMacker) reported
from
Ashton-under-Lyne, England
@O2 why does this ALWAYS happen?! On hold for 30 mins only to be cut off when you tried to put me through to customer services!! Do you realise how infuriating that is why haven’t you called me back?!
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Mikki
(@_Mikki1993) reported
from
Bury, England
@O2 I phoned and the woman I spoke with said the amount showing in 'usage cost' was my overall bill as opposed to being in addition to what was showed under 'handset cost' which I've never know to be the case before. Is this correct?
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Daniel Watkinson
(@DWATKINSON) reported
from
Urmston, England
So @O2 take the bar off my phone at 1700 hours and nearly 6 hours later the bar is still there even tho they told me it would be removed after 10 minutes, not like I need to use my phone or anything. I’ve only been a customer for 12 years and only spent about £5000 on them
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LinkoVitch
(@Link2076) reported
from
Mossley, England
@develogue @O2 Offering me Footie is an almost guaranteed way to make me not use your service :) and I still don’t need that much data :)
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Ben Winstanley
(@Is_Me_Ben) reported
from
Aspull, England
@O2 incorrectly charge £XXX to our bank account. Admit this was done in error. We have to wait until 6th Jan 2021 before it can be refunded. Even then, we can to call back to request it on the day. Why do we put up with this type of customer service??
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Kelly McKeown
(@kellyvmckeown) reported
from
Oldham, England
@O2 3 days trying to pay off my device plan and no one wants to help ! Keep being told I’m being put through to the call centre only to be put through to some working from home who can’t help #Disgraceful #cannotwaittoleaveo2
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Ricky Gwilliam
(@Mr_Ricker79) reported
from
Manchester, England
@lmjwoww @O2 Exactly... their response didn’t help at all as I had already been on their website. I would say they don’t currently have 5G in Manchester. Contradicting the info on the website. 😡
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Lorraine Glover
(@penny62132920) reported
from
Strines, England
@O2 want to pay off my devuce but cannot get through to customer servicei
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marico
(@marikapaprik) reported
from
Walkden, England
Please tell me @O2 why I have so many issues calling you up? You cut off my phone and every time I try to call up to get it reconnected it’s a damn hassle?
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nat
(@JustAH0bbit) reported
from
Bury, England
Crying like a baby because #o2uk have totally ****** me over big time if my depression wasn’t bad enough @O2 they done a contract completely wrong and now I’m not able to get my iPad fixed 😭😭😭 I’m so upset
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Kelly McKeown
(@kellyvmckeown) reported
from
Oldham, England
@O2 It keeps cutting me off because I’m not calling to upgrade cancel or report fraud it’s frustrating to be told to call and then I’m cut off
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Anthony Lawson MBE
(@anthonylawson79) reported
from
Stockport, England
@O2 when will the 4G signal be back to normal working order? Is COVID still a factor in this? I'm sure the signal strength was cut short due to more people working at home etc.
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Daniel Watkinson
(@DWATKINSON) reported
from
Urmston, England
@O2 are really frustrating me, I need my service restoring but can’t seem to do it right now
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Ricky Gwilliam
(@Mr_Ricker79) reported
from
Manchester, England
@O2 Are you able to confirm, without directing me to your website (which doesn’t answer my question and does not help) when 5G will be available in Manchester? Thank you
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Mark Lister
(@goughy84) reported
from
Bolton, England
@O2 hi. I have Disney+ free till end month, when it then becomes £5.99. I saw on o2 offers I can add it for £3.99. Do I need to cancel and re add for the discount or will the £2 off auto apply when it becomes chargeable? Thanks
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Kelly McKeown
(@kellyvmckeown) reported
from
Oldham, England
@O2 given that there is a reduced presence on the phones why can I not pay a lump sum off my device plan online I’ve tried the messaging service and no response for over an hour it shouldn’t be this difficult can someone please help
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David Moores
(@katarn_a1) reported
from
Bolton, England
@O2 hello I have dropped my phone and need it repaired or replaced because the back of has a crack in it .my local shop is closed down so how can I do this
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soph 🌞
(@sophiemaycath) reported
from
Manchester, England
@O2 trying to pay my phone bill and it's saying my Monzo bank card isn't an accepted payment method, tried using my Barclays but it's saying payment not working when I have the dolla in my bank? Xx
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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kindness_love09
(@kindness_love09) reported
@O2 Hi there I will send you a DM, I contacted your customer service already and they were of little help taking me around in circles! I hope you can help
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Matthew Nunn
(@matthewnunn1986) reported
@rachtwins1 @O2 Have a look at Sky Mobile, same signal but far better for customers, roll data upto 3 years, chop and change plans, swap phones, watch sky go without using the data. Loads of benefits!
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Philip Bowers
(@vibezinguk) reported
@O2 I've just been forced to move from virgin to O2 I have to say you mobile network in cm40dg is the worse ever. I have unlimited and you can't even get 3g. You go on your site and it says it's working worse network ever. How do I get this resolved
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Richard James Mason
(@RJMelon) reported
@O2 No problem, we'll received a email it's out of stock, but said it was in stock upon ordering, can I pick another device just different color that may be in stock? Or do I just have e to wait
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Clare
(@chocolaty_clare) reported
@O2 Hi, I have an issue with my Apple Watch which is through you guys. I think it’s a software issue but just wondering if it’s you or Apple that I need to take it up with? Thanks, Clare.
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Rachel Mcloughlin
(@rachtwins1) reported
@O2 No that’s ok I probably need help switching to a different supplier. It should not take 3 hours to sort an upgrade and not be told the correct information. Terrible way to treat customers who have been with you for years
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Sarah Green
(@Sarahlouby1986) reported
@O2 took out a contract, cancelled within 14 days. Got charged £195. Spoke to your representatives twice over the phone & have been told that this would be resolved. Now getting emails/txt saying that a late payment charge will be added to the amount. How do I make a complaint?
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barbara hagyard
(@daisymay010751) reported
@O2 I cancelled my new sim with you the day it arrived and never used it. You have still charged me after I was told by your customer service department there would be no charge! Who do I have to contact for my refund
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Jamie Emery
(@GingerMenace89) reported
@O2 I have a new SIM contract and gave my pac code from sky mobile when I ordered it. I activated my new o2 SIM yesterday and nothing has happened yet, can you help?
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harry
(@hazzerbaijan) reported
Just had the worst experience speaking to @o2 Never had so much attitude from someone in customer service before. A customer for over 10 years and basically treating me like something on the bottom of his shoe!