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O2 Outage Report in Stretford, Trafford, England

Why is my O2 service not working?

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Stretford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stretford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at O2

O2 is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 42% Phone (42%)
  • 31% Internet (31%)
  • 22% Total Blackout (22%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Stretford, England

The most recent O2 outage reports came from the following cities: Manchester, Bolton, Oldham, Stockport, and Warrington.

CityProblem TypeReport Time
Manchester Phone 5 days ago
Manchester Phone 6 days ago
Manchester Phone 11 days ago
Bolton Phone 14 days ago
Oldham Phone 14 days ago
Manchester Phone 15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Stretford, England

Latest outage, problems and issue reports in Stretford and nearby locations:

  • JulieIves4
    Julie Ives (@JulieIves4) reported from Ashton-under-Lyne, England

    @Andyscott01 @JonJlydiatt @ThreeUK @O2 @EE @VodafoneUK Couldn’t care less if it happens with every network. With what’s going on it shouldn’t happen

  • zakdunstan
    zak dunstan (@zakdunstan) reported from Westhoughton, England

    Really want to upgrade my @SamsungMobile s7 edge with Vodafone to a @HuaweiMobile p30 or p30 pro on my @VodafoneUK contract but they're so expensive compared to @O2 :( 7 YEARS a customer, and no deals to be had

  • Msx1234Michael
    michael (@Msx1234Michael) reported from Mossley, England

    @O2 Is the my o2 app down has I have been trying to use it this morning

  • kates2091
    Kate Elliott (@kates2091) reported from Salford, England

    The problem with @O2 marketing messages will always be that my reaction to them is to swear at my phone and say ‘It’s not even possible for me to have used up my data yet’. And then I don’t read them. #ThoughtOfTheDay #TuesdayThoughts

  • Msx1234Michael
    michael (@Msx1234Michael) reported from Mossley, England

    @O2 I have never used desktop version

  • DWATKINSON
    Daniel Watkinson (@DWATKINSON) reported from Urmston, England

    @O2 Hi, I don’t mind the wait time but when u try and ring through I get told my enquiry can’t be dealf with anybody and then then you hang up the phone

  • canders_daniels
    Chris 'Anderson Daniels' (@canders_daniels) reported from Bury, England

    @O2 Unfortunately I don't have access to my O2 phone, and when I called customer services they kindly gave me an unmanned phone number

  • DidymusBrush
    Paul Holmes (@DidymusBrush) reported from Manchester, England

    Got tickets for Skunk Anansie via @O2 Priority but they are etickets with no physical counterpart. Presale elsewhere has physical tickets for same price, and I can't help but wish I'd known about that one instead. I have almost all my ticket stubs for the last 2 decades!

  • EllieLouisaaa
    Ellie Louisa 🧜🏻‍♀️🦩💫 (@EllieLouisaaa) reported from Hindley, England

    @O2 spoke to at least 3 people a day in a week and my phone still isn’t working. very unhappy with your service and that every single person I have spoken to has told me something different. I don’t trust you as a company and im praying that they release me from contract #OverO2

  • emilystella_
    Emily (@emilystella_) reported from Salford, England

    @O2 Thanks. The problem is apparently our line is faulty and no one can come out to fix it. So it would need to be router that doesn’t need a line 👎🏽

  • Msx1234Michael
    michael (@Msx1234Michael) reported from Mossley, England

    @O2 The app my network says that the phone mast near me is not working does o2 know about this and when is this being sorted out

  • jayymieemcd
    Jamie Mcdonald (@jayymieemcd) reported from Salford, England

    @O2 still 100% sure you are still the worst network! Yet i still pay a ridiculous amount of money for a service i very rarely get!!!!

  • Matt_Aspden
    NOW 40 (@Matt_Aspden) reported from Bury, England

    @O2 I have found out there are issues with the local mast causing outage.

  • SeanBwfc1992
    Sean Williams (@SeanBwfc1992) reported from Bredbury, England

    Fix you're site, need ufc tickets here 😑 @O2

  • MDOG_Manchester
    Manchester Dining Offers (@MDOG_Manchester) reported from Manchester, England

    @oneladyshow @O2 @EE @VodafoneUK Honestly, couldn’t even send this tweet in city centre if I was on O2 Something about a mast being down. For three years. Simple reason is, they don’t have enough coverage here so they lie about it.

  • dizzieblonde82
    Joannebland (@dizzieblonde82) reported from Oldham, England

    @O2 I tried that and I got through. Couldn't fing what I needed. Tried again later on username and password incorrect even though I wrote it down. This happened a few times

  • PhilPud
    Phil Pudney (@PhilPud) reported from Salford, England

    @Fozzler90 @O2 I’ve had this all morning mate, ask what I need help with, then just say ‘bye’

  • twojayart
    Will Stevenson (@twojayart) reported from Manchester, England

    I will be leaving this network if this goes ahead @O2

  • Mr_NickBowe
    NB (@Mr_NickBowe) reported from Wilmslow, England

    Turns out I've been blocked from O2 and my phone blocked off the network because I work shifts and couldnt answer my phone. Now I cant even ring their 24 hour helpline to sort it out. @O2

  • poppymarello
    Poppy Marello (@poppymarello) reported from Manchester, England

    The only network where it's impossible to get signal in Manchester City Centre @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Tiggergeek
    Tiggergeek (@Tiggergeek) reported

    @O2 Are you still looking at my porting issue? You DM'd me yesterday, I replied and then I got an automated reply saying you were taking a break but I've heard nothing else since.

  • BrianMa63080971
    Brian Martin (@BrianMa63080971) reported

    @O2 On hold, UK time 14:24 - Answered @ 14:28, Shahim has done nothing and continues with his script. I terminate the call and will be seeking legal advice.

  • BrianMa63080971
    Brian Martin (@BrianMa63080971) reported

    @O2 Hey, @O2 - I am STILL waiting for you to restore my service - your "customer service" lines appear to be turned off and I am STILL waiting for you to restore my service using the money the Ombudsman ordered you to pay me. WHY are you so utterly incompetent?

  • join4te
    Jay (@join4te) reported

    @O2 Day 56 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.

  • join4te
    Jay (@join4te) reported

    @O2 Day 57 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.

  • SpookyBaron
    Spooky Baron (@SpookyBaron) reported

    @RashadBraimah @O2 I wonder if they Capped it a little more over Christmas and coming up to the new Year? I'm going end of Feb and am with o2, hoping not to run into this issue.. @O2

  • chrispalmer91
    Chris Palmer (@chrispalmer91) reported

    @MissJP82 @O2 The @O2 signal across all of elderslie, Johnstone and Linwood is an absolute joke!! I’m the same can’t make calls or use 4G 😡

  • sirhan13
    Rose (@sirhan13) reported

    @O2 just spoke to a customer adviser (Joshua) re 2 new contracts on O2. Called 0808002020 as per your website. The sales person was conducting credit checks and asked for multiple details (account number sort code card number and expiry) and *also* asked for the CVV which

  • Keithdavidharri
    Keith Harris🇮🇱#JusticeForMalkiRoth (@Keithdavidharri) reported

    @O2 you say "better connected"? Been reporting poor voice calls in my area for weeks. Nothing happening, when @O2 do something?

  • Polz212
    Polly Talbot (@Polz212) reported

    @O2 Hi O2, I've not had any signal in the Edinburgh area for 7 days now. Wondering when this will be fixed?