O2 Outage Report in Sowerby Bridge, Calderdale, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Sowerby Bridge, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sowerby Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at O2
O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Sowerby Bridge, Calderdale, England
The most recent O2 outage reports came from the following cities: Batley, Halifax, Todmorden, Huddersfield, Hebden Bridge, Leeds, Bradford, Mirfield, Nelson, Elland and Oldham.
| City | Problem Type | Report Time |
|---|---|---|
 Batley |
Phone | |
| Halifax |
Internet | |
| Halifax |
Phone | |
| Todmorden |
Phone | |
| Todmorden |
||
| Todmorden |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Sowerby Bridge, England
Latest outage, problems and issue reports in Sowerby Bridge and nearby locations:
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Kafern
(@kafern_) reported
from
Leeds, England
Two weeks without phone service and @O2 are doing absolutely nothing about it
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Mike
(@__Michael_Prior) reported
from
Guiseley, England
@Jazzlouisejones @SkyHelpTeam @O2 Well I had an email confirmation after I signed the new credit agreement but the first text was the one I got advising of the delay. I ordered the 11 Pro 64gb in space grey. I’ve asked for an email address to make a formal complaint but all they can give me is a postal one
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Mr Smith Locks Ltd - Locksmiths
(@MrSmithLocksLtd) reported
from
Leeds, England
@Robfish81606445 @O2 It's frustrating when you want to pay a bill and the service isn't working or something else has cocked up at their end. It's like ordering a take away, paying for it and not getting what you pay for #StillOnOne
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Cat Kerslake
(@Kiddy_Cat) reported
from
Rochdale, England
As a valued @o2 customer you can help us #support the #amazong work the @NSPCC do pop into @o2salfodquays to find out how #speakoutstaysafe #childline #help @LowryOutlet @MediaCityUK @MIDCommsUK
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Kelly McKeown
(@kellyvmckeown) reported
from
Oldham, England
@O2 not good I’ve been a customer for years rang to upgrade and to see if you can match a competitors offer and you can’t looks like I’ll be leaving #o2 #letdown #customersnotvalued
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Mr Smith Locks Ltd - Locksmiths
(@MrSmithLocksLtd) reported
from
Leeds, England
Just called @O2 automated service to pay my bill but the system can't link my number with an account!! My other half called twice today and it didn't even go to voicemail let alone ring. If I've missed any calls this week, I'm going to be pissed! #BeAware #NotAHappyBunny
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Hannah Louise
(@Hannahlufc) reported
from
Leeds, England
@ramhl__26 @alexlowe30 @jctweet90 @EE @O2 @VodafoneUK I love @O2 too but have to admit my signal is absolutely terrible in Leeds and York too, the two cities I am in the most, this is despite my phone showing I have 4G and pretty much full signal
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Mr Smith Locks Ltd - Locksmiths
(@MrSmithLocksLtd) reported
from
Leeds, England
@O2 Managed to pay it now but that doesn't explain why my signal is rubbish
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Mike
(@__Michael_Prior) reported
from
Guiseley, England
@Jazzlouisejones @SkyHelpTeam @O2 Overall it’s been a terrible experience and I’m contemplating cancelling the order also
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Alison
(@Alisonexcop) reported
from
Oldham, England
Oh the irony of asking me the issue and then not responding to my feedback! @O2 5 days and counting! #badcustomerservice
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Carol Johnson 🐝
(@cazatmacs) reported
from
Rochdale, England
@O2 Wow aren’t they lucky, all I want is a signal in Middleton it’s still not working.
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rob
(@RJM_83) reported
from
Bradford, England
@O2 what’s going on with the 4g speed. It’s been so slow now for 2 days
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia Then you should go private and direct message people like other big companies do .because I will not be ringing up to be on hold in my own time to tell you to stop doing something you shouldn’t be .carry on and I will cancel and go to @sky @O2
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Mandip Matharoo
(@MMatharoo) reported
from
Leeds, England
@O2 I have been able to connect to it before.. I think when you have been testing it, so don't think it's an issue with the sim, also the phone is 5g compatible, I don't want to change tariff unnecessarily, from earlier news there was no mention of needing a new tariff.
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Donna
(@dondon_w) reported
from
Oldham, England
@O2 was meant to swap my number over to you guys from 3 network but you haven't!!! So that means I'm still running two phone contracts! My 3 contract ended on monday!! They wont cancel my contract until the number swap is done !! Please help!
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Mr Budwal
(@AaronBudwal) reported
from
Wibsey, England
After 10 or so years on @ThreeUK, I've finally left. It was so good in the beginning, but after nearly 2 years with lack of signal and frustration with them, it left me no choice but to leave. Now back to my childhood network....Hello @O2.
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Donna
(@dondon_w) reported
from
Oldham, England
@craigrookleeds @O2 Well I'm on 3 and my contract ends tomorrow. I got another phone the other day on 02 but when I put the sim in I've got no network lol. I've asked to swap my number to 02 so I'll see if I get a network tomorrow
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amanda stephenson
(@amanda1980leeds) reported
from
Wibsey, England
What a pile of bank service @o2 have provided once again cant wait till june 2020 when I can move to a decent phone provider 😡😡
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Jodie Hearnshaw
(@jodiepodieh) reported
from
Keighley, England
@O2 please please please can you stop your call centres calling my 11 year old son relentlessly on his mobile. They have even been ringing whilst he’s at school. He isn’t an o2 customer and he is too young to be hounded like this. Please could you take action. Thanks.
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Mark Young
(@marksela) reported
from
Leeds, England
Hey @O2 I don’t really need to borrow anything from anyone but I’m stressing out about it none the less!! I won’t lose anything with my credit rating being so poor but there should be a responsibility by you to accept a mistake and not screw someone for SIX YEARS 2/3
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Trevor Appleton
(@woldsweather) reported
@O2 I am switching from Giffgaff to O2 and have inserted the new O2 sim card. I need help but O2 couldn't offer any suggestions on the chatline. I have updated the APN settings. I have filled in the online form to transfer old number via a PAC code. What next?
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Danny Burton
(@danny_burton12) reported
@O2 - can anyone help with my account being frozen due to fraud, and it not being resolved since 9th December? I now can’t make any calls/texts/use data… or pay my bill/leave my contract, and I’ve been on the phone to you for 2 hours with no resolution…shocking customer service
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Gavin Mushing
(@GavlarMushing) reported
@virginmedia why is your mobile network like being on dial up? The coverage is horrendous. Thought you had partnered with @O2 and it was supposed to be better? Absolute rubbish. #poorservice
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Noah Hawk
(@noahhawkeye) reported
@O2 Unable to get to my free @GreggsOfficial coffee in app, says ‘voucher has been used’. Last time I used it was Tuesday. Can you help?
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Rors ⚽️🏋🏽🏃🏽 ⭐️⭐️
(@RoryWestSix) reported
@O2 Yeah your team on the phone don’t know anything about a QR code which clearly states on your website so who can help here?
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Ananth
(@Ananth88615162) reported
@O2 Update: have finally managed to get through to a manager at o2 regarding my number still not ported over properly, guess what they dropped the call on me as they couldn’t solve the issue, didn’t call back , absolutely disgusting behaviour!!!
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The Duk
(@dukster777) reported
@O2 I thought #Vodafone customer service was bad but @O2 are on a completely different level.. dont even listen to the customer at all.. #poorcustomerservice
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Dr Ram Senasi
(@DrSenasi) reported
from
City of Kingston upon Hull, England
OMG @O2 !! Utter incompetence! All I want is an upgrade and now one on yoru team can seem to solve this problem. It’s not rocket science! For a telecommunications company, your internal comms leaves a lot to be desired. Customer Service department, feel free 2 contact me
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Sarah
(@SarahSjhodges) reported
Absolute nightmare trying to upgrade with @O2 - now faced with being without a phone for days whilst yet another SIM is sent by pigeon post. I have a sick relative and need my phone to log on for work too. NEVER again.
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Ryan
(@Riri_doc) reported
@virginmedia I’ve never experience such incompetence between yourselves and @O2. Still trying to deal with an issue since September! Requested a manager call back after going round in circles and still nothing… shame on you both! This is what being a loyal customer gets you!