O2

O2 Outage Report in Portishead, North Somerset, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Portishead, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Portishead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Portishead, North Somerset, England 06/02/2025 06:35

June 02: Problems at O2

O2 is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Portishead, North Somerset, England

The most recent O2 outage reports came from the following cities: Bristol, Newport and Cwmbran.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomNewport Internet
United KingdomBristol Phone
United KingdomCwmbran Phone
United KingdomCwmbran Phone
United KingdomCwmbran Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Portishead, England

Latest outage, problems and issue reports in Portishead and nearby locations:

  • TimWorth1 τ!m ω0ɍ†ɧ (@TimWorth1) reported from Bristol, England

    I'm now with @giffgaff still using the @O2 so signal with them still be the same but no hidden and nasty price rises

  • BigDogWrestler Big Dog (@BigDogWrestler) reported from Newport, Wales

    @Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.

  • NathFerguson Nath (@NathFerguson) reported from Kingswood, England

    @O2 this is getting ridiculous now 3 masts not working in Bristol sort it out kit

  • callumcrowley Callum Crowley (@callumcrowley) reported from Liswerry, Wales

    @O2 customer service are an absolute joke - can’t wait to change my provider #pathetic

  • NathFerguson Nath (@NathFerguson) reported from Bristol, England

    @O2 This is getting ridiculous every time I go into BS1 area of Bristol I get no signal and only 0.43mb data speed how am I meant to us fmy phone with that slow speed and u say u invest billions in the network yet I can only get 0.43mb so someone is lying I think #o2 #joke

  • The80sBoy Lawrie The80sBoy 🎺🐕🇪🇺🕊 (@The80sBoy) reported from Bristol, England

    @O2 I'm really disappointed with O2 and your courier @DHLParcelUK. I upgraded my contract with you and asked for a delivery date of 05/03/20. I waited in all-day for nothing. I tried to contact DHL and didn't receive the courtesy of a returned call. Very poor service all-round.

  • NathFerguson Nath (@NathFerguson) reported from Bristol, England

    @O2 this is getting ridiculous every time I go into central Bristol I basically have no signal and I think why do I bother paying my bill if everyday I go into central Bristol I can’t even use my phone yet When u pay for a service u expect it not a half service 😞😞😞😞

  • BeardedCynic_ Ben (@BeardedCynic_) reported from Dundry, England

    @O2 having real issues with your 02 recycle service. Sent my phone last tuesday, arrived at 02 recycle on thursday, heard nothing until late friday, it’s now tuesday of the week after and I’ve had a text informing me of an email that doesn’t exist

  • fi_q Fi Q - Quinntessentially 🌻 💜 (@fi_q) reported from Bristol, England

    @o2 I'm having issues calling anyone ....are there issues on the network? I can't call anyone to find out!

  • callumcrowley Callum Crowley (@callumcrowley) reported from Liswerry, Wales

    @O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @O2 Already with o2 for my mobile and they are brilliant. This was for MiFi, someone recommended three but the signal is terrible. Waste of money.

  • teagle_anthony Anthony Teagle (@teagle_anthony) reported from Bristol, England

    @O2 been trying to get hold of help From customer help line but to no avail freeze billing now until we get back to work or come get your phone help people stay in touch until the crisis is over

  • NathFerguson Nath (@NathFerguson) reported from Bristol, England

    @O2 is there any issues in BS1 area In bristol, can’t use and apps and internet is none existence

  • StephenADwyer The Dwyer Identify (F) (@StephenADwyer) reported from Caerleon, Wales

    @O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all

  • DoddAimee Aimee Dodd (@DoddAimee) reported from Weston-super-Mare, England

    @O2 wonder if you can help - I want to add my husband to the family plan, he has his PAC code, how do I transfer him across 🤔#o2help

  • BigDogWrestler Big Dog (@BigDogWrestler) reported from Newport, Wales

    @Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.

  • rossjamesparker Ross Parker (@rossjamesparker) reported from Bishop Sutton, England

    @kelvinpapp @O2 Almost impossible to get through to traditional customer services at the moment with many businesses. I can understand lower staff due to the pandemic, but it’s still frustrating.

  • iAmMissHollie Hollie Marie (@iAmMissHollie) reported from Kingswood, England

    @O2 I received a text offering free amazon music, I applied for it then got another text saying checks needed to be made and havent heard anything since. Please help.

  • phoenixrainfit Phoenix L Rain (@phoenixrainfit) reported from Kingswood, England

    @O2 I'm trying to activate my SIM on my business account. The text service isnt working, the online sim swap is down and the business phoneline keeps cutting me off. Please help!

  • M_patrice_G Patrice (@M_patrice_G) reported from Bristol, England

    @O2 are there signal problems in bristol i havent been able to get signal for hours

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • azhaarashraf Azhaar Ashraf (@azhaarashraf) reported from Kingston upon Thames, England

    @O2 Can you please help me as I can't send you a direct message

  • samwoody1 Sam Wood (@samwoody1) reported

    @O2 was due to receive my order today . I haven’t had any updates and I can’t track via my 02 as it doesn’t appear but I have the order confirmation email. I also paid for premium delivery . Can you help please ? #missingorder #newcustomer

  • bxprk2 AW (@bxprk2) reported

    @O2 suggestion- can't pay my final bill online at all, because as soon as I used the PAC code to switch near the end of my contract, it become inaccessible in my o2. Can't pay online. Surely you see the problem there? Willing to pay,currently awaiting a callback to sort it..

  • kalinikita K A L I (@kalinikita) reported

    I hope @TalkTalk go bust so soon, it’s a tie between them and @O2 for worst service in the world

  • SammyPaynex Sammy Shephard (@SammyPaynex) reported

    @PaulSmith37 @O2 In sorry to hear that! Is it crap isn't it... especially about such a sensitive topic. I can't believe they allowed someone to take a contract out, in store, with no ID 😯

  • Kasim26767212 Kasim (@Kasim26767212) reported

    @O2 is network down in the glasgow city centre?

  • M15TERW BigBadWolf (@M15TERW) reported

    @O2 I would be ok to accept your prices rises on a normal day. But when your coverage for 4G has taken the nosedive it has recently, even what I was paying before isn’t justified. Are you guys going to get your service back on track any time soon? Tossers.

  • VictoriaKell1 🎶 Biki Smell 🎶 (@VictoriaKell1) reported

    @O2 you can seriously **** all the way off my if you think I’m staying with me o2 after the price rises and the fact i can only get 3G still ******* JOKE

  • LeighRussell Leigh Russell (@LeighRussell) reported

    Billed by @O2 for a call I never made to Nigeria. A quick look online shows it’s a #scam. The number begins 0901 a known scam 😡 yet It appears on my bill!

  • rustyblahblah RuSs aBboTt (@rustyblahblah) reported

    @O2 be actually handy if you can respond on your customer chat on the app. i’m furious with lack of response on there!!