O2 Outage Report in Pontardawe, Neath Port Talbot, Wales

Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Pontardawe, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (40%)
• Internet (32%)
• Total Blackout (22%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Pontardawe, Wales

The most recent O2 outage reports came from the following cities: Swansea.

City	Problem Type	Report Time
Swansea	Internet	2 months ago
Swansea	Phone	2 months ago
Swansea	Phone	2 months ago
Swansea	Phone	8 months ago
Swansea	Phone	10 months ago
Swansea	Phone	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

• 
  Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported 5 minutes ago from Swansea, Wales

  @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

• 
  Morgan Saper (@mksaper) reported 7 minutes ago from Gorseinon, Wales

  Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!

• 
  Gareth (@welshgje) reported 8 minutes ago from Gwaun-Cae-Gurwen, Wales

  Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

• 
  Nicola Fine (@NicolaFine1) reported 8 minutes ago from Swansea, Wales

  Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

• 
  Kevin (@kevevs1908) reported 8 minutes ago from Swansea, Wales

  @HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank

• 
  huw bevan (@huwbevan) reported 11 minutes ago from City and County of Swansea, Wales

  @O2 really bad customer service from O2 today. One part of the company not listening to another.

• 
  Paul Furse (@Fursey79) reported 12 minutes ago from Port Talbot, Wales

  @O2 Again,A really poor signal in the Sa12 area😔

• 
  Gerwyn Williams (@star45gazer) reported 14 minutes ago from Cwmllynfell, Wales

  @O2 Priority app not working!!!! C'mon pull you fingers out #peterkaytour

• 
  Jane attwell (@Janeattwell) reported 16 minutes ago from Crofty, Wales

  @O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.

• 
  master.vapour (@MartynWilliams6) reported 18 minutes ago from Maesteg, Wales

  @tescomobile I do enjoy your network, even being part of the @O2 family

• 
  Kieron Rees (@kieronsrees) reported 18 minutes ago from Swansea, Wales

  @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

• 
  LEEROY REED (@LeeroyReed_Vex) reported 27 minutes ago from Neath, Wales

  @O2 by far the worst network I’ve ever used

• 
  Kieron Rees (@kieronsrees) reported 30 minutes ago from Swansea, Wales

  @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

• 
  michael bonomi (@mikebonomi) reported 37 minutes ago from Swansea, Wales

  @franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

• 
  Warren Weerackoon (@1JNR) reported 37 minutes ago from Swansea, Wales

  @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

• 
  Anya Russell (@AnyaRussell97) reported 45 minutes ago from Gorseinon, Wales

  @O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒

• 
  Andrew Reed (@reedo456) reported 50 minutes ago from Bishopston, Wales

  @O2 No help needed thanks - @EE are much better

• 
  michael bonomi (@mikebonomi) reported 53 minutes ago from Swansea, Wales

  @O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.

• 
  Paul Furse (@Fursey79) reported 55 minutes ago from Port Talbot, Wales

  @O2 Can I get some help please

• 
  Stuart Davis (@stuartdavis21) reported 55 minutes ago from Swansea, Wales

  Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Wood (@PaulWood1966) reported 4 minutes ago

  Brilliant customer service by @O2 , no service for 6 weeks and no refund or partial refund because “ as in the terms and conditions we can’t guarantee fault free service “ get fault free service but paying for no service !!!!

• 
  Tony Green (@Tgslim) reported 6 minutes ago

  @O2 Please o2 your excuses with updating to 5g for 12 months now in Chorley is getting old . No data and poor signal in the Center of Chorley but Vodafone fantastic .

• 
  jess (@m0mmym1lkers69) reported 7 minutes ago

  @O2 your customer service is utter shite

• 
  Nikki 🇺🇦💙💛 (@NikkiH_1984) reported 8 minutes ago

  @O2 I have DMd you. Got put through to the same team again! Same delay again! Same reading from a script again! How do I get to speak to someone who can actually help please?

• 
  MacQueen© (@patqueen82) reported 8 minutes ago

  @crofterbecca @O2 What a joke!! I assume you’ve not received compensation for not being able to use this service? @02

• 
  BarbaraM (@BarbaraJMar) reported 8 minutes ago

  @o2 worse service ever. Unable to make and receive phone calls from/to own house without breaking up. Allegedly there is a problem with a mast they're working on. 2 months paying for crap service.

• 
  Ash Hussain (@AshHussain_UK) reported 8 minutes ago

  @FailedYentl @O2 O2 are bloody awful!

• 
  David Jackson🇺🇦🇺🇦 (@dijay1) reported 11 minutes ago

  @O2 what is the customer service number to change tariff?

• 
  Louisa ⭐️⭐️ (@pawseygirl) reported 11 minutes ago

  @O2 Your customer service is ridiculous the phone app is ridiculous the way I’ve been triple charged it’s ridiculous if I had any way whatsoever of getting out of these contracts now I would

• 
  Charmaine Fueggle (@Fueggle) reported 13 minutes ago

  @O2 I have even totally restored my phone to factory settings and reloaded my esim, nothing seems to help