O2 Outage Report in Pontardawe, Neath Port Talbot, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontardawe, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Pontardawe, Wales
Latest outage, problems and issue reports in Pontardawe and nearby locations:
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Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Can I get some help please
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.
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Anya Russell
(@AnyaRussell97) reported
from
Gorseinon, Wales
@O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.
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Morgan Saper
(@mksaper) reported
from
Gorseinon, Wales
Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!
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LEEROY REED
(@LeeroyReed_Vex) reported
from
Neath, Wales
@O2 by far the worst network I’ve ever used
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Again,A really poor signal in the Sa12 area😔
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Stuart Davis
(@stuartdavis21) reported
from
Swansea, Wales
Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2
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Kevin
(@kevevs1908) reported
from
Swansea, Wales
@HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉
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Jane attwell
(@Janeattwell) reported
from
Crofty, Wales
@O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.
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Sian •• [Superman] •• ❤️[Batman] ••🤘🏻
(@SianRhian) reported
from
Swansea, Wales
@O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!
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Gerwyn Williams
(@star45gazer) reported
from
Cwmllynfell, Wales
@O2 Priority app not working!!!! C'mon pull you fingers out #peterkaytour
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Warren Weerackoon
(@1JNR) reported
from
Swansea, Wales
@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!
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master.vapour
(@MartynWilliams6) reported
from
Maesteg, Wales
@tescomobile I do enjoy your network, even being part of the @O2 family
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huw bevan
(@huwbevan) reported
from
City and County of Swansea, Wales
@O2 really bad customer service from O2 today. One part of the company not listening to another.
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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john kenny
(@johnkenny26) reported
@O2 your priority service today has been abysmal it is now 13:55 not been able to log in all day surely you knew there was going to be high demand for Peter Kay tickets I should imagine a lot of unhappy customers for not being able to use of the perks of o2
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𝐂𝐇𝐄𝐋𝐒𝐄𝐀 ♡
(@ChelseaCoakley) reported
I’m fed up. Nearly 4 hours trying for #PeterKay tickets on @O2 priority. Still getting the same messages, “session timed out”, “not allowed” & “oops sorry this website isn’t working right now” How you can say people are buying tickets I’ll never know. #o2down #O2Priority 😡👎🏼👎🏼
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Ian Affleck
(@Just_De_One) reported
@BethSmi13430791 @O2 Yes, I'm aware of this link but in order for me to access the site properly I need to login via O2 Priority website and that's where the issue is, it just times out.
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Jamie Farrell
(@miggywhite73) reported
Well done @O2 and 3. Your sites and apps that are designed for priority booking have been pretty much down all morning due to Peter Kay sales. Were you not prepared for high demand? 🙄
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Ruth Carlin
(@ruthieharnor) reported
@LucySmale5 @O2 @peterkay_co_uk I was similar until just now... on the laptop (not the app which never loaded) I googled 'o2 priority peter kay london' and kept refreshing that link. It worked after a few refreshes!
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Donna Ainslie
(@donnaainz26) reported
If it says this priority content is not available does that mean it has sold out or just still not working properly? @O2
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Fern
(@SleeplssInCapeT) reported
@O2 Your website is NOT working. There are some buying and re-selling tickets for exorbitant prices. This is not on and you need to fix your site and take action on the scalpers!
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Felicity Louisa Egan
(@FelicityLouisa) reported
@O2 Tried o2 but no luck since 10am. Absolutlty no issues getting tickets through the 3+ app tho
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Fern
(@SleeplssInCapeT) reported
@O2 Don't apologise, that does not help us. Fix your site and STOP those buying tickets and reselling for £600+ on opther sites. Disgusting!
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Julia Dolling
(@Joules82) reported
@O2 Still can’t get on priority, been trying since 9:30am… what with this and the sudden loss of signal everywhere I go, why do I bother !