O2 Outage Report in Pontardawe, Neath Port Talbot, Wales

Problems in the last 24 hours in Pontardawe, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Pontardawe, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Pontardawe, Wales

The most recent O2 outage reports came from the following cities: Swansea.

City	Problem Type	Report Time
Swansea	Internet	2 months ago
Swansea	Phone	2 months ago
Swansea	Phone	2 months ago
Swansea	Phone	8 months ago
Swansea	Phone	9 months ago
Swansea	Phone	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Pontardawe, Wales

Latest outage, problems and issue reports in Pontardawe and nearby locations:

• 
  Kevin (@kevevs1908) reported 3 seconds ago from Swansea, Wales

  @HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank

• 
  Andrew Reed (@reedo456) reported 23 seconds ago from Bishopston, Wales

  @O2 No help needed thanks - @EE are much better

• 
  michael bonomi (@mikebonomi) reported 7 minutes ago from Swansea, Wales

  @O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.

• 
  Kieron Rees (@kieronsrees) reported 10 minutes ago from Swansea, Wales

  @O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!

• 
  Stuart Davis (@stuartdavis21) reported 10 minutes ago from Swansea, Wales

  Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2

• 
  LEEROY REED (@LeeroyReed_Vex) reported 11 minutes ago from Neath, Wales

  @O2 by far the worst network I’ve ever used

• 
  Kieron Rees (@kieronsrees) reported 17 minutes ago from Swansea, Wales

  @O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉

• 
  master.vapour (@MartynWilliams6) reported 18 minutes ago from Maesteg, Wales

  @tescomobile I do enjoy your network, even being part of the @O2 family

• 
  michael bonomi (@mikebonomi) reported 21 minutes ago from Swansea, Wales

  @franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.

• 
  Anya Russell (@AnyaRussell97) reported 24 minutes ago from Gorseinon, Wales

  @O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒

• 
  Jane attwell (@Janeattwell) reported 35 minutes ago from Crofty, Wales

  @O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.

• 
  Nicola Fine (@NicolaFine1) reported 37 minutes ago from Swansea, Wales

  Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.

• 
  Gareth (@welshgje) reported 38 minutes ago from Gwaun-Cae-Gurwen, Wales

  Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.

• 
  Paul Furse (@Fursey79) reported 46 minutes ago from Port Talbot, Wales

  @O2 Again,A really poor signal in the Sa12 area😔

• 
  Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported 46 minutes ago from Swansea, Wales

  @O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!

• 
  Morgan Saper (@mksaper) reported 47 minutes ago from Gorseinon, Wales

  Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!

• 
  huw bevan (@huwbevan) reported 51 minutes ago from City and County of Swansea, Wales

  @O2 really bad customer service from O2 today. One part of the company not listening to another.

• 
  Warren Weerackoon (@1JNR) reported 52 minutes ago from Swansea, Wales

  @O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!

• 
  Paul Furse (@Fursey79) reported 54 minutes ago from Port Talbot, Wales

  @O2 Can I get some help please

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fi Duffy (@fiduffy) reported 3 minutes ago

  @O2 I have no service and my phone is saying that 4G calling is off. Can’t get through to an advisor on the app. Network checker says there’s no problems. I’ve reset my phone and checked settings

• 
  Sarah-Jane (@sarahjane2211) reported 3 minutes ago

  @O2 Everywhere its awful

• 
  Harbinger451 (@harbinger451) reported 3 minutes ago

  @O2 I've been going around in circles on your website trying to find out how to cancel a sim only contract I've been signed up to as part of a virgin bundle ... very frustrating. Trying to charge me £10 a month for a sim I'm not even going to use. HOW DO I CANCEL THIS?

• 
  Keith Merriman (@uzi_mc) reported 3 minutes ago

  @madebydbm @O2 I’m just trying to get the £5.99 offer for existing customers. Said I’d buy it for my daughter who is having to self-isolate for Christmas. Going to call now for a 5th time and just cancel it and go direct.

• 
  Keith Merriman (@uzi_mc) reported 6 minutes ago from Wootton, England

  @O2 Any update yet @O2? I’m trying to buy this for my 15 year old daughter who is having to self-isolate over Christmas. If you can’t fix it, I want to cancel and will just go direct to Disney and forget the discount.

• 
  Pete Dean (@PeteDean16) reported 7 minutes ago

  @O2 Via email and yes I had it already - but the email did not say that it was anything beyond have 3 months free on is for being an O2 customer……

• 
  Sarah Palfrey (@sarahpalfrey72) reported 9 minutes ago

  @O2 the company that takes 4/5 weeks to fix a mast. And not give damn about money back to their customers #readthesmallprint#noservice

• 
  John Hall (@jackalspaceship) reported 9 minutes ago

  @O2 your service is hopeless and you need to attend to it ASAP. Get a grip pls

• 
  Bentley Browning (@bentleybrowning) reported 10 minutes ago

  @O2 Ive tried to add my code to get cinema ticket for Mon 27 Dec..it lwsys wants to charge me £7 HELP Please!

• 
  Perry Watts (@Bastythegreat) reported 16 minutes ago

  Hey @O2 my number should be ported over, it went off my old phone at 11am and it still isn't in service...should it take this long?