O2 Outage Report in Pontardawe, Neath Port Talbot, Wales
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontardawe, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (47%)
-
Internet (30%)
-
Total Blackout (16%)
-
E-mail (3%)
-
Wi-fi (3%)
-
TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Pontardawe, Wales
Latest outage, problems and issue reports in Pontardawe and nearby locations:
-
Morgan Saper
(@mksaper) reported
from
Gorseinon, Wales
Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!
-
michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.
-
Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
-
Sian •• [Superman] •• ❤️[Batman] ••🤘🏻
(@SianRhian) reported
from
Swansea, Wales
@O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!
-
huw bevan
(@huwbevan) reported
from
City and County of Swansea, Wales
@O2 really bad customer service from O2 today. One part of the company not listening to another.
-
LEEROY REED
(@LeeroyReed_Vex) reported
from
Neath, Wales
@O2 by far the worst network I’ve ever used
-
Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
-
Stuart Davis
(@stuartdavis21) reported
from
Swansea, Wales
Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2
-
michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.
-
Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Can I get some help please
-
Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉
-
Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Again,A really poor signal in the Sa12 area😔
-
Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
-
Jane attwell
(@Janeattwell) reported
from
Crofty, Wales
@O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.
-
master.vapour
(@MartynWilliams6) reported
from
Maesteg, Wales
@tescomobile I do enjoy your network, even being part of the @O2 family
-
Kevin
(@kevevs1908) reported
from
Swansea, Wales
@HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank
-
Gerwyn Williams
(@star45gazer) reported
from
Cwmllynfell, Wales
@O2 Priority app not working!!!! C'mon pull you fingers out #peterkaytour
-
Warren Weerackoon
(@1JNR) reported
from
Swansea, Wales
@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!
-
Anya Russell
(@AnyaRussell97) reported
from
Gorseinon, Wales
@O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒
-
Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Jim 🏴🇨🇺🇮🇹
(@jpd3_jim) reported
@O2 disappointing that I have to leave O2 , to get the offer that your are giving new customers. Poor customer service and no loyalty.
-
Stellasessions
(@Stellasessions) reported
@O2 Why is the reception so poor between Luton and London on the @TLRailUK??? I’ve had better 5G reception in Northern Thailand at an Elephant sanctuary in the Jungle!
-
Cam
(@IsThatCameron) reported
@O2 my signal has been terrible for the past month in numerous areas of the country. I have tried restarting my phone & removing and cleaning the sim tray, and it remains terrible arguably dangerous because when Ive tried to call emergency services recently, they couldnt hear me!
-
J Mathews LC Fighter
(@jmat5555558) reported
@British_Airways @O2 @Argos_Online Just a few of the big corps with customer service moats. Problem of any kind? Good luck. Chat bots, hours of wait time, complaint pages that don't load. Appalling. You've insulated yourselves from your customers and accountability. Shame.
-
Zak Farnell
(@zfarnell5) reported
@O2 i can't access the myo2 app because i don't have the phone number to receive a text code i can't call customer service because the services aren't activating
-
linda endsor
(@lintinblue) reported
@O2 you are a joke ! 4 weeks of complaining, waiting for a replacement phone for a faulty one , after being told I can send faulty one back on receipt of replacement. 2 official complaints and still no further forward. Customer services are useless😡
-
W
(@WheresWaleed) reported
@O2 My issue is that it’s not my fault that ticketmaster was down during the time I was trying to confirm my tickets. It’s wrong and I feel wrong done by , I’ve been with @O2 for years I always book his priority now I don’t know if it’s ever worth doing it again. Will you compensate
-
Livvy 🖤🤍
(@olive_ear) reported
@O2 is there a reason your data is so ****
-
Tim Tunnicliff
(@ttunnicliff) reported
Can't even leave @O2 without a ridiculous amount of effort. I've been trying to do this online but it seems impossible. Can someone delete my account and all my records, please? No way to contact O2. No way of communicating. So glad I'm leaving this god-awful service.
-
utterly_genuine_Carl _Puttnam
(@CarlPuttnam) reported
@grok would it be true to say that the UK's worst phone and internet companies are @virginmedia and @O2 ?