O2 Outage Report in Pontardawe, Neath Port Talbot, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontardawe, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Pontardawe, Neath Port Talbot, Wales
The most recent O2 outage reports came from the following cities: Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Internet | |
| Swansea |
Phone | |
| Swansea |
Phone | |
| Swansea |
Phone | |
| Swansea |
Phone | |
| Swansea |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Pontardawe, Wales
Latest outage, problems and issue reports in Pontardawe and nearby locations:
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Gerwyn Williams
(@star45gazer) reported
from
Cwmllynfell, Wales
@O2 Priority app not working!!!! C'mon pull you fingers out #peterkaytour
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Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Again,A really poor signal in the Sa12 area😔
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Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Can I get some help please
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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master.vapour
(@MartynWilliams6) reported
from
Maesteg, Wales
@tescomobile I do enjoy your network, even being part of the @O2 family
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.
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Anya Russell
(@AnyaRussell97) reported
from
Gorseinon, Wales
@O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒
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Warren Weerackoon
(@1JNR) reported
from
Swansea, Wales
@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!
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Sian •• [Superman] •• ❤️[Batman] ••🤘🏻
(@SianRhian) reported
from
Swansea, Wales
@O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Kevin
(@kevevs1908) reported
from
Swansea, Wales
@HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank
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LEEROY REED
(@LeeroyReed_Vex) reported
from
Neath, Wales
@O2 by far the worst network I’ve ever used
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huw bevan
(@huwbevan) reported
from
City and County of Swansea, Wales
@O2 really bad customer service from O2 today. One part of the company not listening to another.
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Morgan Saper
(@mksaper) reported
from
Gorseinon, Wales
Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.
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Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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Jane attwell
(@Janeattwell) reported
from
Crofty, Wales
@O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉
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Stuart Davis
(@stuartdavis21) reported
from
Swansea, Wales
Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Glackin
(@JamieGlackin1) reported
Hivemind - what's the best customer service for business mobiles because after 14 years with @O2 I've had enough?
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Alex Lloyd
(@ccfc5594) reported
@O2 I’ve been trying to change the date that my direct debit comes out of my bank account but the option on the website takes me to nothing. Can you help?
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Carl
(@Carlo14601) reported
@donna_hgate @O2 The guys running the social media don’t have a clue about any of it, just copy and paste ill educated admin folk who just send useless links out that don’t help anyone. Clearly they don’t use O2 themselves
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David Harris
(@Kingdomencountr) reported
@abbeylou97 @O2 Absolutely appalling service!
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Jovana
(@JovanaTalks) reported
@O2 How can I easily make a complaint? Made the huge mistake of upgrading with o2, total disaster, I’m out of pocket due to misinformation and poor customer service. I was told I’d receive a call back on Monday, I’m still waiting.. oh then there was the non existent loyalty discount
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PL84
(@DeviousPL) reported
@O2 It’s not hard, if there’s an issue just come out and say it, save everyone the embarrassment instead of this silly playing dumb thing… for a communication company, you really don’t communicate well at all…
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Darren Ashley
(@Darren_Ashley77) reported
@MacReadys_Beard @O2 Had that with a few companies of late - Twitter comes into play there, but it sucks we’ve come to this. Don’t blame you for leaving, shocking response. To be out for 24 DAYS? That’s crazy, 24 hours I could forgive as far as their response goes, 48 at a push… 1/2
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crhiled
(@crhiled) reported
@O2 I have tried to cancel my O2 travel but it won't let me and I needed to cancel by midnight and it's currently 11.14 UK time. Please confirm that I will not be charged any further
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Debbie
(@Debbie92811043) reported
@O2 I’ve received a default notice for a mobile phone I have never had. Tried repeatedly to contact you and every option cuts me off. spoke to someone 5 days ago who said they’d ring me back in 5 minutes, I’m still waiting! Another chaser. How difficult is it to talk to you!
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Simplesticks
(@thesimplestick) reported
@jcjojo444 @O2 I’ve just been in a queue for over an hour for it to be answered at 21:04. To be told, customer services have gone home for the night.