O2 Outage Report in Pontardawe, Neath Port Talbot, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontardawe, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (45%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Pontardawe, Wales
Latest outage, problems and issue reports in Pontardawe and nearby locations:
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Sian •• [Superman] •• ❤️[Batman] ••🤘🏻
(@SianRhian) reported
from
Swansea, Wales
@O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!
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Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Can I get some help please
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Again,A really poor signal in the Sa12 area😔
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉
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Morgan Saper
(@mksaper) reported
from
Gorseinon, Wales
Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!
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Stuart Davis
(@stuartdavis21) reported
from
Swansea, Wales
Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2
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Gerwyn Williams
(@star45gazer) reported
from
Cwmllynfell, Wales
@O2 Priority app not working!!!! C'mon pull you fingers out #peterkaytour
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Anya Russell
(@AnyaRussell97) reported
from
Gorseinon, Wales
@O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.
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master.vapour
(@MartynWilliams6) reported
from
Maesteg, Wales
@tescomobile I do enjoy your network, even being part of the @O2 family
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LEEROY REED
(@LeeroyReed_Vex) reported
from
Neath, Wales
@O2 by far the worst network I’ve ever used
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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huw bevan
(@huwbevan) reported
from
City and County of Swansea, Wales
@O2 really bad customer service from O2 today. One part of the company not listening to another.
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Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!
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Jane attwell
(@Janeattwell) reported
from
Crofty, Wales
@O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.
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Warren Weerackoon
(@1JNR) reported
from
Swansea, Wales
@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!
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Kevin
(@kevevs1908) reported
from
Swansea, Wales
@HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Litter
(@Litterboy) reported
@O2 still no contact from customer services after 20 requests. Your system automatically changed my address to a random one,o2 team told me they have absolutely no idea why/how it happened, resulted in default notices and being cut off… gonna post the emails here soon #gdpr
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Maeve Murray 🏠
(@maeveymint) reported
Hi @O2 could someone please DM me about what appears to be a local internet/network issue, ongoing since yesterday evening?
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Kat Hopwood
(@KhoppyKat) reported
@O2 trying to leave you as your coverage in my area is poo and keep being hung up on by customer service 😡 just need my pac numbers, why do you make this so hard!
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Honor 🏴🍡
(@Bluebird_McCord) reported
@O2 I’m unable to call out due to a bill problem. But that also means I cannot call o2 to explain the bill problem! It’s very frustrating.
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FiVeganIndy
(@ficam1967) reported
@O2 Hi no signal at all today! Help!
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Cyan Irwin Son Tortured both ***** under Met order
(@ActCarers) reported
@O2 Just had text from Mona telling me she has investigated my complaint but seeing as she refuses to speak to me or let me call her How did she investigate ?? My my o2 are truly scumbags Same as they did in Ireland under @ThreeCare Pure Scum Richard Finnnegan @FMH_Ireland #*****
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Samantha Stone
(@samstone80) reported
@O2 I got my code up on priority for the pizza in greggs at Buxton but once I got to the front of the queue they said the scanner was not working and refused the sale. Can u issue another code to use else where please?
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Terry Butler
(@Terry__Butler) reported
@virginmedia @O2 Just dialled 1908 for help with broadband again. Do I have to wait 30 minutes to answer the same questions as yesterday to be told we've changed some settings and it should better now. It isn't. I recently upgraded TV and BB to 500 mbps. It's been worse since then.
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York on a Fork
(@yorkonafork) reported
from
York, England
Seriously @O2 when will you sort the network capacity issues In york? It’s even more comical than pre-lockdown so I’m paying through the nose for a product that’s hardly functional in the city I live in. You concluded capacity issues when I flagged years ago.
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Andrew Prudames
(@andrewprudames) reported
@yorkonafork @O2 Both 5G and 4G are wall to wall awful in the centre of town. I have to force my phone down to 3G just to browse 😒