O2 outages and service status in Pontardawe, Wales
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Pontardawe, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Pontardawe, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Pontardawe, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Pontardawe, Wales
The most recent O2 outage reports came from the following cities: Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea
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Phone | 13 days ago |
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Swansea
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Phone | 1 month ago |
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Swansea
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Internet | 3 months ago |
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Swansea
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Phone | 3 months ago |
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Swansea
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Phone | 3 months ago |
Community Discussion
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O2 Issues Reports Near Pontardawe, Wales
Latest outage, problems and issue reports in Pontardawe and nearby locations:
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michael bonomi (@mikebonomi) reported from Swansea, Wales@O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.
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Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales@O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!
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Anya Russell (@AnyaRussell97) reported from Gorseinon, Wales@O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒
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Kevin (@kevevs1908) reported from Swansea, Wales@HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank
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Gerwyn Williams (@star45gazer) reported from Cwmllynfell, Wales@O2 Priority app not working!!!! C'mon pull you fingers out #peterkaytour
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Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, WalesAnyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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Kieron Rees (@kieronsrees) reported from Swansea, Wales@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉
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michael bonomi (@mikebonomi) reported from Swansea, Wales@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.
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Jane attwell (@Janeattwell) reported from Crofty, Wales@O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.
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huw bevan (@huwbevan) reported from City and County of Swansea, Wales@O2 really bad customer service from O2 today. One part of the company not listening to another.
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LEEROY REED (@LeeroyReed_Vex) reported from Neath, Wales@O2 by far the worst network I’ve ever used
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Kieron Rees (@kieronsrees) reported from Swansea, Wales@O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!
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Morgan Saper (@mksaper) reported from Gorseinon, WalesAppalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!
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Paul Furse (@Fursey79) reported from Port Talbot, Wales@O2 Again,A really poor signal in the Sa12 area😔
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Nicola Fine (@NicolaFine1) reported from Swansea, WalesLooking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Stuart Davis (@stuartdavis21) reported from Swansea, WalesOnce again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2
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Andrew Reed (@reedo456) reported from Bishopston, Wales@O2 No help needed thanks - @EE are much better
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Warren Weerackoon (@1JNR) reported from Swansea, Wales@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!
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master.vapour (@MartynWilliams6) reported from Maesteg, Wales@tescomobile I do enjoy your network, even being part of the @O2 family
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mathieulh (@Mathieulh) reported@korkybuczek @arokorol @O2 There is no Vodafone network in France.
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MANUELA🇨🇭🇺🇦🇮🇱 (@MANUELA12614661) reported@arokorol @O2 It happened to me as well in 2024 in Jerusalem with my swiss network. Revert to your network , ask to apologize and for a small refund to give back to some Israel Charity Org.
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Gary Spedding (@GarySpedding) reported@arokorol @O2 One of two possibilities: Your phone connected to an errant signal from a Palestinian mobile tower in the West Bank. You are lying and were not actually in Ben Gurion Airport when you got this text but actually travelling in Jerusalem or to an illegal settlement in West Bank.
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dermot hill (@dermothill11) reportedI can't believe just how bad @O2 mobile are, sooner I pay this phone off the better, they are dross.
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CHRIS (@CHRIS196213) reported@1stSimona @O2 Agree since merger it’s awful all of it signal app the lot. We are also with virgin for tv and broadband and that’s awful too
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Wendy (@WestmorlandLady) reported@dermothill11 @O2 Yes! My signal is dire now!
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keith (@keithheskett) reported@O2 customer services is shocking upgraded a month ago and still waiting of a qr code to send my old phone back with switch up I’ve been on live chat and into store and still no closer
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Nathan Jarvis (@NathanJarvisMD) reported@O2 can you please explain why O2 coverage is pretty much awful anywhere you go? You claim it’s good, but often there’s no internet access and phone signal is intermittent. Search on here to see so many people saying the same. Been the same for well over a year
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MUFCFranky 🇾🇪 (@FrankySaves) reported@O2 There’s zero point. You work with @AXS_UK , a company that chucks you out of the queue in a never ending loop cos it thinks you’re a bot. Meanwhile thousands of tickets already up for resale. Again, they’re not fit for purpose. Things have just got worse since they came along.
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Bradalad (@Bradalad) reported@O2 it's that frequent you won't deal with issues, we've even got a scammer below in the comments attempting hijack the opportunity. This is horrendous customer service.