O2 outages and service status in Pontardawe, Wales
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Pontardawe, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Pontardawe, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Pontardawe, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Pontardawe, Wales
The most recent O2 outage reports came from the following cities: Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea
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Phone | 2 hours ago |
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Swansea
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Internet | 2 months ago |
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Swansea
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Phone | 2 months ago |
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Swansea
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Phone | 2 months ago |
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Swansea
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Phone | 8 months ago |
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Swansea
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Phone | 10 months ago |
Community Discussion
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O2 Issues Reports Near Pontardawe, Wales
Latest outage, problems and issue reports in Pontardawe and nearby locations:
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michael bonomi (@mikebonomi) reported from Swansea, Wales@O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.
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Kieron Rees (@kieronsrees) reported from Swansea, Wales@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉
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Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales@O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!
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Kevin (@kevevs1908) reported from Swansea, Wales@HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank
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Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, WalesAnyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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Nicola Fine (@NicolaFine1) reported from Swansea, WalesLooking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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master.vapour (@MartynWilliams6) reported from Maesteg, Wales@tescomobile I do enjoy your network, even being part of the @O2 family
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Kieron Rees (@kieronsrees) reported from Swansea, Wales@O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!
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Paul Furse (@Fursey79) reported from Port Talbot, Wales@O2 Again,A really poor signal in the Sa12 area😔
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huw bevan (@huwbevan) reported from City and County of Swansea, Wales@O2 really bad customer service from O2 today. One part of the company not listening to another.
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Jane attwell (@Janeattwell) reported from Crofty, Wales@O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.
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Morgan Saper (@mksaper) reported from Gorseinon, WalesAppalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!
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michael bonomi (@mikebonomi) reported from Swansea, Wales@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.
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Warren Weerackoon (@1JNR) reported from Swansea, Wales@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!
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LEEROY REED (@LeeroyReed_Vex) reported from Neath, Wales@O2 by far the worst network I’ve ever used
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Andrew Reed (@reedo456) reported from Bishopston, Wales@O2 No help needed thanks - @EE are much better
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Stuart Davis (@stuartdavis21) reported from Swansea, WalesOnce again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2
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Anya Russell (@AnyaRussell97) reported from Gorseinon, Wales@O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mitz Productions ✪ (@mitzesus) reported@rosaream @O2 @TheO2 Birmingham have these as there times so I assume it'll be the same. 18:00 Doors Open 19.30 First Support (10 min interval) 20:20 Second Support 21:00 Interval 21:30 Swedish House Mafia 23:00 Approximate Finish Timings are approximate and subject to change.
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Jayne Marks (@jaynedmarks) reportedI pleaded with the person on the phone to be put through to someone who can help. Apparently @O2 don’t have anyone. Not good enough @O2!
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Katharine White (@kwhite_96) reported@O2 I have not had any phone signal due to a phone mast down for 2+ weeks.I have emailed & live chat multiple times but have not had any response. It is not due to come back until the 7th. Please confirm I will be getting a refund for the service I am paying for but unable to use
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Finja (@FinjaReloaded) reportedwhy is everything INCREDIBLY slow every time my phone shows it's on 5G? wasn't that supposed to make the internet faster? @O2
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Ryan Anderson (@ryanstanley22) reported@O2 At what point did I mention email? First of all email is more secure than mail, second of all, I said about downloading it on your phone, through the app, every other network in the world allow you to do that except o2
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Scratcher (@mrbergy3) reportedWhat on earth is the problem with @O2 reception? @oftel
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P Maple (@harrysmaple97) reportedVery poor service from @O2 9 days now ive been trying to get an issue sorted and now it seems their staff have given up!
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Osbourne Cox (@osbournecox72) reported@O2 Your customer services is a joke, direct messages don’t get answered for such a simple account query.
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Ann-Marie Thérèse Hopkins 🇺🇦 (@Spurschic43) reportedAnyone who is on @O2 consider leaving. I can honestly say that the level of service I have received from them is nothing short of appalling. Have had issue after issue, lie after lie. I’m done with these people
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Charlie Vanstone (@charlievevents) reportedI am done with @o2 now. 5g full signal in so many areas around the UK and I cannot get internet. It’s appalling service. Fed up paying for something that’s not working