O2 outages and service status in Pontardawe, Wales
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Pontardawe, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Pontardawe, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Pontardawe, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Pontardawe, Wales
The most recent O2 outage reports came from the following cities: Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea
|
Phone | 1 month ago |
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Swansea
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Phone | 2 months ago |
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Swansea
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Internet | 3 months ago |
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Swansea
|
Phone | 4 months ago |
Community Discussion
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O2 Issues Reports Near Pontardawe, Wales
Latest outage, problems and issue reports in Pontardawe and nearby locations:
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Jane attwell (@Janeattwell) reported from Crofty, Wales@O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.
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Stuart Davis (@stuartdavis21) reported from Swansea, WalesOnce again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2
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Warren Weerackoon (@1JNR) reported from Swansea, Wales@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!
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Nicola Fine (@NicolaFine1) reported from Swansea, WalesLooking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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LEEROY REED (@LeeroyReed_Vex) reported from Neath, Wales@O2 by far the worst network I’ve ever used
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Morgan Saper (@mksaper) reported from Gorseinon, WalesAppalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!
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Anya Russell (@AnyaRussell97) reported from Gorseinon, Wales@O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒
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Kieron Rees (@kieronsrees) reported from Swansea, Wales@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉
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Gerwyn Williams (@star45gazer) reported from Cwmllynfell, Wales@O2 Priority app not working!!!! C'mon pull you fingers out #peterkaytour
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michael bonomi (@mikebonomi) reported from Swansea, Wales@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.
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Paul Furse (@Fursey79) reported from Port Talbot, Wales@O2 Again,A really poor signal in the Sa12 area😔
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Andrew Reed (@reedo456) reported from Bishopston, Wales@O2 No help needed thanks - @EE are much better
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master.vapour (@MartynWilliams6) reported from Maesteg, Wales@tescomobile I do enjoy your network, even being part of the @O2 family
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michael bonomi (@mikebonomi) reported from Swansea, Wales@O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.
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Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales@O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!
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Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, WalesAnyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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Kevin (@kevevs1908) reported from Swansea, Wales@HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank
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Kieron Rees (@kieronsrees) reported from Swansea, Wales@O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!
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huw bevan (@huwbevan) reported from City and County of Swansea, Wales@O2 really bad customer service from O2 today. One part of the company not listening to another.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jayne Venables (@jaynevenables) reported@O2 please tell me why all 3 of our phones have had no signal whatsoever for days now. I’ve tried online chat. They asked if I’d like to look at new deals! Why would we look at new deals when we can’t even get the service we’re paying for?!
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han (@jareaunodi) reported@O2 is your website not working? Can’t access sim only deals from either the app or the website
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Theo (@nickrwall) reported@O2 Why is the recycle program such a joke and no one responds when you tell them the issue
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B. (@Bradleyyy98) reported@O2 I have been locked out of My o2 account since the 18th of March 2026. I have made numerous calls and got nowhere. Can you help?
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Lauren Hill (@LaurenHill0808) reported@O2 hi, do you know of any issues surrounding High Wycombe town centre? For the last few weeks I have had little to no data signal in the town centre
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claire whyte (@clairewhyte12) reported@O2 I already did. You said you couldn’t help.
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Windy Moore (@Windywowwow) reported@O2 - Dear O2 - I am at the point of no return with your inept O2 Recycling service. I’m at my wits end with the misinformation and ineptitude of getting a simple recycle!!
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Lauren Hill (@LaurenHill0808) reported@O2 I appreciate this and the signal checker says it’s fine for 4G and 5G inside and out.. but data just does not work, and it has been like that for a while now, outside it says I have 5G but nothing will load and if I go inside it goes into satellite mode..
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Charlotte (@CharlotteW_R) reported@O2 how can I challenge that the network coverage in our area has declined considerably to the point every room in our house previously had signal & now we struggle to find any! Missing urgent calls😢 Neighbours across village saying the same thing #networkproblems #nosignal
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Harry Collins (@HarryCollins9) reported@O2 I’ve had no signal/data for days. Looks like a common problem?