O2 Outage Report in Pontardawe, Neath Port Talbot, Wales
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontardawe, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (42%)
-
Internet (31%)
-
Total Blackout (21%)
-
Wi-fi (3%)
-
E-mail (2%)
-
TV (%)
Live Outage Map Near Pontardawe, Neath Port Talbot, Wales
The most recent O2 outage reports came from the following cities: Swansea.
| City | Problem Type | Report Time |
|---|---|---|
 Swansea |
Internet | |
| Swansea |
Phone | |
| Swansea |
Phone | |
| Swansea |
Phone | |
| Swansea |
Phone | |
| Swansea |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Pontardawe, Wales
Latest outage, problems and issue reports in Pontardawe and nearby locations:
-
Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
-
LEEROY REED
(@LeeroyReed_Vex) reported
from
Neath, Wales
@O2 by far the worst network I’ve ever used
-
Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Can I get some help please
-
huw bevan
(@huwbevan) reported
from
City and County of Swansea, Wales
@O2 really bad customer service from O2 today. One part of the company not listening to another.
-
Warren Weerackoon
(@1JNR) reported
from
Swansea, Wales
@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!
-
Gerwyn Williams
(@star45gazer) reported
from
Cwmllynfell, Wales
@O2 Priority app not working!!!! C'mon pull you fingers out #peterkaytour
-
Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!
-
Kevin
(@kevevs1908) reported
from
Swansea, Wales
@HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank
-
michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.
-
Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Again,A really poor signal in the Sa12 area😔
-
Morgan Saper
(@mksaper) reported
from
Gorseinon, Wales
Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!
-
Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
-
master.vapour
(@MartynWilliams6) reported
from
Maesteg, Wales
@tescomobile I do enjoy your network, even being part of the @O2 family
-
Sian •• [Superman] •• ❤️[Batman] ••🤘🏻
(@SianRhian) reported
from
Swansea, Wales
@O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!
-
michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.
-
Stuart Davis
(@stuartdavis21) reported
from
Swansea, Wales
Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2
-
Anya Russell
(@AnyaRussell97) reported
from
Gorseinon, Wales
@O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒
-
Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
-
Jane attwell
(@Janeattwell) reported
from
Crofty, Wales
@O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.
-
Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
rebecca rodda
(@RoddaRebecca) reported
@O2 had fantastic customer service from Andrea Broderick yesterday! She was beyond helpful and so polite, bubbly and chatty!! Now got 2 happy kids, phones easily upgraded! And with Volt added on it’s even better! Been an o2 customer forever and won’t be looking to change soon!!!
-
Jilly
(@jilllll372) reported
@O2 Avoid @O2 they are fraudsters who have no clue what they are doing and tell lies!! Sending me bills and trying to take thousands of pounds from my bank for 3 iphone 13s that I never had!! Hours of phone calls to them dif excuse from each person, refuse to let me speak to manager
-
Robert Shaw
(@alwaysshaw1) reported
Great to see @O2 has fixed that mast in my area and signal / 4G working great…oh no wait it still sucks!
-
Jilly
(@jilllll372) reported
@O2 AVOID @O2 at all costs!!! They have no clue what they are doing and tell lies!! Sending me bills and trying to take thousands of pounds from my bank for 3 iphone 13s that I never had!! Hours of phone calls to them dif excuse from each person, refuse to let me speak to manager 😡
-
alan waller
(@WallerAlan) reported
On hold for an hour waiting for a human @o2 for an actual human to say systems are down then hang up before I could reply #outoforder
-
Stephen Stanker
(@stephenstanker) reported
@o2 disgusting behavior not helping my mother with her account. Countless calls and ignored emails. She has to look after my dad with dementia as well as the stress dealing with your chronic customer service
-
David Harris
(@Kingdomencountr) reported
@O2 Logged a complaint on 7th. Was told would be contacted within 5 working days. On day 7 now. Have pleaded for help, but nothing! Worst experience ever. Thinking about switching providers now!
-
Simplesticks
(@thesimplestick) reported
@jcjojo444 @O2 I’ve just been in a queue for over an hour for it to be answered at 21:04. To be told, customer services have gone home for the night.
-
PL84
(@DeviousPL) reported
@O2 It’s not hard, if there’s an issue just come out and say it, save everyone the embarrassment instead of this silly playing dumb thing… for a communication company, you really don’t communicate well at all…
-
Jilly
(@jilllll372) reported
@audreymcgurk @O2 @goodthingsfdn Did they sort this for you? They have no clue what they are doing and tell lies!! Sending me bills and trying to take thousands of pounds from my bank for 3 iphone 13s that I never had!! Hours of phone calls to them dif excuse from each person, refuse to let me speak to manager