O2 Outage Report in Pontardawe, Neath Port Talbot, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Pontardawe, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (26%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Pontardawe, Neath Port Talbot, Wales
The most recent O2 outage reports came from the following cities: Swansea.
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Community Discussion
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O2 Issues Reports Near Pontardawe, Wales
Latest outage, problems and issue reports in Pontardawe and nearby locations:
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Kevin (@kevevs1908) reported from Swansea, Wales
@HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank
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Morgan Saper (@mksaper) reported from Gorseinon, Wales
Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!
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Paul Furse (@Fursey79) reported from Port Talbot, Wales
@O2 Again,A really poor signal in the Sa12 area😔
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Sian •• [Superman] •• ❤️[Batman] ••🤘🏻 (@SianRhian) reported from Swansea, Wales
@O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!
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Andrew Reed (@reedo456) reported from Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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Kieron Rees (@kieronsrees) reported from Swansea, Wales
@O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!
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LEEROY REED (@LeeroyReed_Vex) reported from Neath, Wales
@O2 by far the worst network I’ve ever used
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Nicola Fine (@NicolaFine1) reported from Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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michael bonomi (@mikebonomi) reported from Swansea, Wales
@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.
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michael bonomi (@mikebonomi) reported from Swansea, Wales
@O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.
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Jane attwell (@Janeattwell) reported from Crofty, Wales
@O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.
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master.vapour (@MartynWilliams6) reported from Maesteg, Wales
@tescomobile I do enjoy your network, even being part of the @O2 family
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Gareth (@welshgje) reported from Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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Kieron Rees (@kieronsrees) reported from Swansea, Wales
@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉
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Gerwyn Williams (@star45gazer) reported from Cwmllynfell, Wales
@O2 Priority app not working!!!! C'mon pull you fingers out #peterkaytour
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Anya Russell (@AnyaRussell97) reported from Gorseinon, Wales
@O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒
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Stuart Davis (@stuartdavis21) reported from Swansea, Wales
Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2
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huw bevan (@huwbevan) reported from City and County of Swansea, Wales
@O2 really bad customer service from O2 today. One part of the company not listening to another.
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Warren Weerackoon (@1JNR) reported from Swansea, Wales
@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!
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Paul Furse (@Fursey79) reported from Port Talbot, Wales
@O2 Can I get some help please
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Catherine Bracken (@CBrackenArtist) reported
@O2 My 02 network is down. I've missed important calls. Please can you tell me why I can't make or receive calls.
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Drew Morgan (@Drewstoopher) reported
@O2 Hello, I'm recieveing emails in my junk folder addressed to my Mum??? She's not an O2 customer.
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Pyeinthesky (@pye_in_the_sky) reported
@o2 so if customers can't be at a nero at 10am on the dot they're probably going to miss out. This monthly offer is so crap you might as well get rid of it. Won't be sticking with o2 once my contract is up that's for sure. There used to be good benefits, no longer.
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𝕂𝕒𝕪𝕪 ♡ (@KayyBooth) reported
@O2 Hi, I paid my bill this morning, there have been no service issues when I checked online, I've had signal all morning up until 30 minutes ago ... What's going on?
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Jamie Barron (@gumbald) reported
@O2 Hello, I cancelled a line and have just received an e-mail saying my bill is ready (guessing this is the final bill) - but I can't login to get it. How should I obtain this please?
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Dom Boardman (@DomBoardman95) reported
@O2 is there going to be any form of improvement to the utterly **** signal you are providing across the country? Myself and plenty of piers/family members have had nothing but poor signal the past few months. Unacceptable from a company who regards themselves as ‘good’.
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Helen naylor (@HelenNaylor26) reported
@O2 please put me in touch with customer services
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FullSend (@FullSen70316301) reported
@O2 **** company they will rob you blind absolute wste fo time rude staff
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Rob Simpson / Directors UNCUT Podcast! (@_RJSimpson) reported
Is there a problem with @O2? because for a while now the data on my phone has been non-existent. As in its on, I still have data left but nothing is connecting to the internet, whatsoever.
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Forty-Nine Sea Horses (@GiveUpTheJosh) reported
@O2 what will happen first? You're gonna sort your cafe Nero offer out or I'm changing my phone's network. You tell me?