O2 Outage Report in Pontardawe, Neath Port Talbot, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontardawe, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Pontardawe, Wales
Latest outage, problems and issue reports in Pontardawe and nearby locations:
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Gerwyn Williams
(@star45gazer) reported
from
Cwmllynfell, Wales
@O2 Priority app not working!!!! C'mon pull you fingers out #peterkaytour
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Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!
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Kevin
(@kevevs1908) reported
from
Swansea, Wales
@HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank
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Morgan Saper
(@mksaper) reported
from
Gorseinon, Wales
Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!
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Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Can I get some help please
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Anya Russell
(@AnyaRussell97) reported
from
Gorseinon, Wales
@O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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LEEROY REED
(@LeeroyReed_Vex) reported
from
Neath, Wales
@O2 by far the worst network I’ve ever used
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Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Again,A really poor signal in the Sa12 area😔
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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master.vapour
(@MartynWilliams6) reported
from
Maesteg, Wales
@tescomobile I do enjoy your network, even being part of the @O2 family
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Sian •• [Superman] •• ❤️[Batman] ••🤘🏻
(@SianRhian) reported
from
Swansea, Wales
@O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!
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Stuart Davis
(@stuartdavis21) reported
from
Swansea, Wales
Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉
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Warren Weerackoon
(@1JNR) reported
from
Swansea, Wales
@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!
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Jane attwell
(@Janeattwell) reported
from
Crofty, Wales
@O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.
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huw bevan
(@huwbevan) reported
from
City and County of Swansea, Wales
@O2 really bad customer service from O2 today. One part of the company not listening to another.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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nicholas yee
(@nicholasyee12) reported
@O2 if you have a learning disability do not join O2 they will fully discriminate against you and not admit it and take back any form of compensation do you have provided you I slit my wrist yesterday because one of your curries frustrate me so much and your high end customer
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QQ
(@oikaykay) reported
@O2 been trying to use my o2 priority odeon code since yesterday and it's not working. please advise
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h
(@blickychain) reported
@O2 Hello, O2, please fix this issue. I have tried buying Keshi's tickets today as an O2 PRIORITY member for his concert. However, it seems no tickets has released and everyone is complaining no one has been able to buy any despite being an O2 priority member. Please launch now.
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Alan Mcknight
(@Alanmcknight) reported
@EnglandRugby @SixNationsRugby @O2 I watched most of the game at no point did I think what a good game this is two poor sides.
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Hannah Brown
(@HKB_X) reported
Never have I had such disgusting service from @O2 someone took out a mobile in my name in October and they are STILL refusing to shut this mobile down and their fraud team STILL doing nothing about it. 4 months on and someone is still using for free 🤬🤬🤬🤬
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🦄 Unicorn Mama 🦄
(@RaInBowJeNi) reported
@O2 I’ve reported it several times now I’ve got no service still I can’t make calls out or in I’m in isolation cause of covid I’m pregnant if I’ve got emergency I’m pretty screwed!!
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Gustavo Cardoso
(@gustavolondon) reported
@O2 hi O2, can I have some help, please? How do I turn off voicemail while being in Asia? I am on holidays and 1706 doesn't work...
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Samantha Davy
(@samantha_davy2) reported
@O2 I can’t see the code on the priority app for the wicked theatre tickets. Can you help?
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Stephen Nixon
(@SkintoMcGinto) reported
@O2 - no networkmin EH15 2RD. Issue with a local tower? Not reported within your Status checker...
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Mαɾʂԋαʅʅ Dαɳιҽʅʂ
(@MarshallDans) reported
@O2 Do you have a phone number so I can speak to a human? The online chat is no help.