O2 Outage Report in Pontardawe, Neath Port Talbot, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontardawe, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Pontardawe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Pontardawe, Wales
Latest outage, problems and issue reports in Pontardawe and nearby locations:
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Gareth
(@welshgje) reported
from
Gwaun-Cae-Gurwen, Wales
Anyone having issues accessing the @quals_wales website? Not loading on @O2 or @bt_uk broadband.
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@O2 Absolutely shocking data service in Swansea. Hurry up and sort it 02.
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Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Again,A really poor signal in the Sa12 area😔
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LEEROY REED
(@LeeroyReed_Vex) reported
from
Neath, Wales
@O2 by far the worst network I’ve ever used
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Anya Russell
(@AnyaRussell97) reported
from
Gorseinon, Wales
@O2 not to mention I was missold a contract and have a business phone even though I’ve never paid VAT 😒
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Andrew Reed
(@reedo456) reported
from
Bishopston, Wales
@O2 No help needed thanks - @EE are much better
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Warren Weerackoon
(@1JNR) reported
from
Swansea, Wales
@O2 HORRIFIC CUSTOMER SERVICE TELEPHONE CALL from GILLIAN!! I'm glad it was recorded to pass onto the OMBUDSMAN. You pay for a service that doesn't have to be given to you by O2.Its in T&C. Utterly Shocking attitude by GILLIAN @O2 customer service!!!!!
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Sian •• [Superman] •• ❤️[Batman] ••🤘🏻
(@SianRhian) reported
from
Swansea, Wales
@O2 @AppleSupport I bought the iPhone XR in March from o2 branch in Leeds. Since then it’s formally crashed on me and had to get apple to fix it. I can’t hear out speaker half the time and it kicks me off using my data even on WiFi and mobile data!
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Morgan Saper
(@mksaper) reported
from
Gorseinon, Wales
Appalling customer service from @O2 - now the third time I have got to resolve the same issue… numerous hours wasted trying to get through for it to repeat again the next month. Why is it so difficult?!
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michael bonomi
(@mikebonomi) reported
from
Swansea, Wales
@franciscarockey @O2 Shame @o2 couldn’t do that for me too. And also my signal over the last 3 months have been abysmal. Been a loyal customer for 5 years now.
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Gerwyn Williams
(@star45gazer) reported
from
Cwmllynfell, Wales
@O2 Priority app not working!!!! C'mon pull you fingers out #peterkaytour
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Kevin
(@kevevs1908) reported
from
Swansea, Wales
@HayleyJ87 @O2 If it’s a direct debit Falkland your bank, cancel it and ask them to do an indemnity claim If it’s a card payment tell them you want their disputes team to take it up with O2. They then by law have to prove to your back that you signed up to pay. Yes I work for a bank
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Nicola Fine
(@NicolaFine1) reported
from
Swansea, Wales
Looking for help from phone companies @EE @VodafoneUK @giffgaff @CPWTweets @O2 @tescomobile to provide 3 smart phones with basic contracts to help the plastic surgery team at Morriston hospital in Swansea do as much work by telemedicine as possible. Please DM if you can help.
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Jane attwell
(@Janeattwell) reported
from
Crofty, Wales
@O2 It seems to be ok at the moment. Unfortunately they rely on a data sim and mifi for their Wi-fi so the link doesn’t help.
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 answer to 4G never working in Swansea City Centre... turn 4g off 🤔 only switched a month ago, I’m not in a contract so I’ll be switching again pretty soon!
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Paul Furse
(@Fursey79) reported
from
Port Talbot, Wales
@O2 Can I get some help please
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Kieron Rees
(@kieronsrees) reported
from
Swansea, Wales
@O2 Fix your network capacity issues in Swansea or at least be honest in your advertised speeds 😉
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Stuart Davis
(@stuartdavis21) reported
from
Swansea, Wales
Once again the @O2 network is utter crap once again I can't get online because the 4G is CRAP! Sort it out o2. #o2network #o2
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master.vapour
(@MartynWilliams6) reported
from
Maesteg, Wales
@tescomobile I do enjoy your network, even being part of the @O2 family
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huw bevan
(@huwbevan) reported
from
City and County of Swansea, Wales
@O2 really bad customer service from O2 today. One part of the company not listening to another.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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hayley
(@_OceanAvenu3) reported
@O2 had no signal for 5 hours, reset all my setting and still nothing. Can you help. My phone will only work on WiFi and I still can’t call out or receive calls
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Paul Thompson
(@P_A_Thompson) reported
@O2 @metamorhisnt Be careful of O2, **** signal EVERYWHERE, masts down for WEEKS and they start ignoring you when you start asking about action.....
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Blair 8
(@BlairInfluence) reported
@O2 Super thrilled to just be cut off after being on hold for 30 minutes. I just want to cancel the contract I've paid for but havent used for the better part of two years but I cannot find a way to do it that doesnt involve me spending time on hold and just being cut off.
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Banhammer72
(@Banhammer72) reported
@AshfordPlumber @virginmedia @O2 The two installers I had (many, many years ago now) sat on my driveway in their van smoking a joint before the installation. Left the cable taut across one point and drilled a hole between rooms at an angle. Ended up getting someone out to fix that.
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Paul Sutcliffe
(@paulsutcliffesw) reported
@O2 No problem!
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Peter Jervis
(@therealjaffo) reported
@O2 They just texted rescheduling the call to tomorrow at 14:00. No reason, no apology given. I think I will cancel my contract. I’ve had enough
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Caroline MacIntosh
(@macintosh01) reported
@O2 I have had no signal on my phone now for 2 days DE45 1BZ. I was not contacted about this and still no phone signal?
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G43PC
(@G43PC) reported
@O2 @SamsungUK I pre ordered the S22 in Feb. My current contract ends the same day as the O2Recycle offer 31/3, the date to claim the free GalaxyBudsPro ends 5/4. Will you honour these offers if it arrives after these dates? Or should I cancel and seek alternatives elsewhere?
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Amy 🍓
(@becomingmumsy) reported
@O2 absolutely appalled at the ‘customer service’ received from o2 this afternoon. Brand new phone that is blocked. Having to wait 24 hours for it to be unblocked as well as heavily pregnant and no means of contacting anyone. Well done o2…absolutely disgusting.
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Michael Firth
(@TechFirth) reported
@BWallArthur @ThreeUK @O2 Me. Made the move about six months ago. Worst decision ever. Never thought I’d say this but O2 signal is absolute dog **** compared to Three so I’ll be going back…