O2 Outage Report in Newbridge, Caerphilly County Borough, Wales

Problems in the last 24 hours in Newbridge, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newbridge, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Newbridge, Wales

The most recent O2 outage reports came from the following cities: New Tredegar, Treharris, Cathays, and Newport.

City	Problem Type	Report Time
New Tredegar	Total Blackout	16 days ago
Treharris	Phone	1 month ago
Newport	Internet	2 months ago
Newport	Phone	4 months ago
Porth	Phone	4 months ago
Newport	Phone	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newbridge, Wales

Latest outage, problems and issue reports in Newbridge and nearby locations:

• 
  KD Hansford (@kdhanz) reported 17 seconds ago from Mountain Ash, Wales

  @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

• 
  gareth bird (@Garethbird85) reported 2 minutes ago from Newport, Wales

  @O2 can someone from customer service contact me please

• 
  End Of Terror (@EndOfTerror) reported 5 minutes ago from Caerleon, Wales

  @O2 I have a similar problem with @bt_uk

• 
  The Dwyer Identify (F) (@StephenADwyer) reported 12 minutes ago from Caerleon, Wales

  @O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all

• 
  Callum Crowley (@callumcrowley) reported 17 minutes ago from Liswerry, Wales

  @O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic

• 
  Paul Williams Events (@pwilliamsevents) reported 19 minutes ago from Tongwynlais, Wales

  Totally disappointed with @O2 customer service. A number transfer from a consumer account to business took 8 days when I was told it would take 24 hours. 3 phone calls to customer service and still not 100% sorted. #totallycrapexperience

• 
  Callum Crowley (@callumcrowley) reported 22 minutes ago from Liswerry, Wales

  @O2 customer service are an absolute joke - can’t wait to change my provider #pathetic

• 
  Paul Williams Events (@pwilliamsevents) reported 24 minutes ago from Tongwynlais, Wales

  @jolilford @O2 Your kidding me!!! I have contacted customer services 3 or 4 times. Shocking service

• 
  Ross Maisey (@TweetterRoss) reported 26 minutes ago from Church Village, Wales

  @O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.

• 
  Hayley (@Hayeley) reported 30 minutes ago from Cwmbran Central, Wales

  @O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks

• 
  S T Jones (@STJonesx) reported 33 minutes ago from Alway, Wales

  When you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!!

• 
  Big Dog (@BigDogWrestler) reported 40 minutes ago from Newport, Wales

  @Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.

• 
  👑Immy👑 (@ImogensMind) reported 40 minutes ago from Blackwood, Wales

  @O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 44 minutes ago from Pontnewydd, Wales

  @SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44

• 
  Garry Dauncey (@daunce4thstreet) reported 45 minutes ago from Pontypridd, Wales

  Never use @O2 recycle! sent them a phone that was in perfect condition & now they say the phone is damaged and are offering peanuts for it. If it’s damaged blame the flimsy packaging you send.

• 
  andrew hill (@andrewhillandCo) reported 51 minutes ago from Abercynon, Wales

  @O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’

• 
  Big Dog (@BigDogWrestler) reported 52 minutes ago from Newport, Wales

  @Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.

• 
  Nathan Barrett (@nathanbarrett76) reported 53 minutes ago from Usk, Wales

  @O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim

• 
  Adam Lee (@AdamLee2011) reported 57 minutes ago from Newport, Wales

  @O2 Already with o2 for my mobile and they are brilliant. This was for MiFi, someone recommended three but the signal is terrible. Waste of money.

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 58 minutes ago from Panteg, Wales

  Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Miss Lauder (@MissLauderEng) reported 3 minutes ago

  @O2 someone has fraudulently upgraded to two iphones using my account. Currently on phone to customer services but not helpful.

• 
  Planet Beth (@PlanetBeth91) reported 6 minutes ago

  I don't what the hell @O2 are doing but the network keeps dropping out and now I'm missing my therapy session and my anxiety has gone through the roof on what was a good day.

• 
  richellecrolla (@richellecrolla) reported 6 minutes ago

  @O2 what's the crack with the signal/reception? Nearly 5 weeks I've not been able to use my services properly (massively restricted) and I'm sick of paying for something I'm not getting and missing important phonecards because of signal issues

• 
  Lisa (@lisaellis1970) reported 6 minutes ago

  @O2 Your customer service is failing. Your priority pub offers have failed for 3 consecutive weeks, you compensate with a digital voucher which also failed and nobody will own the problem and resolve this. Please respond to my DM.

• 
  ©Martins Photography (@TwistedCM) reported 6 minutes ago

  @O2 having trouble with o2 priority Odeon tickets, i get mine but everytime i try to enter it, its invalid and its frustrating because I can't get a hold of O2 on the app ro talk to you people, so can you please help because i have 2 free Odeon tickets and want to use them

• 
  willow (@willow85986564) reported 8 minutes ago

  @O2 can someone please help me locate my order? O2 requested my order back to the warehouse and I have no idea when I am meant to be getting my new phone?

• 
  Toby (ﾉ◕ヮ◕)ﾉ*:･ﾟ✧ (@tobysjaak) reported 8 minutes ago

  @O2 **** you and your ****** little app, do better

• 
  Planet Beth (@PlanetBeth91) reported 8 minutes ago

  @O2 The issue is that it keeps dropping out with no warning.

• 
  Rabinder Lail (@LailRabinder) reported 9 minutes ago

  @O2 I have sent via private message but happy to share experience with current or perspective customers. As you are good at rising prices each year but the customer service declines further where left hand doesn't know what right hand is doing. Happy to explain further on here

• 
  Tracy Coutts (@TracyCoutts6) reported 12 minutes ago

  @O2 so do l see from all the new supercharged Priorities you have really just taken away my weekly Nero coffee. Just what do you offer your older customer ?