O2 outages and service status in Newbridge, Wales
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Newbridge, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Newbridge, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newbridge, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Newbridge, Wales
The most recent O2 outage reports came from the following cities: New Tredegar.
| City | Problem Type | Report Time |
|---|---|---|
 New Tredegar
|
Total Blackout | 2 months ago |
|
Treharris
|
Phone | 2 months ago |
|
Newport
|
Internet | 3 months ago |
Community Discussion
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O2 Issues Reports Near Newbridge, Wales
Latest outage, problems and issue reports in Newbridge and nearby locations:
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S T Jones (@STJonesx) reported from Alway, Wales3rd week of no signal and @O2 in absolute NO rush to fix the issue. Can’t wait to cancel my contract this week 🥳
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Simon 💉💉💉🐉 (@uncriticalsimon) reported from Newport, Wales@jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)
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S T Jones (@STJonesx) reported from Alway, WalesHi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻
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Stuart Maclean (@stuomac88) reported from Abertillery, Wales@O2 supposed to have had a bill credit applied to my account due to mast issues. Can you check this for me as still not showing on my o2?
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Hayley (@Hayeley) reported from Cwmbran Central, Wales@O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks
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Big Dog (@BigDogWrestler) reported from Newport, Wales@Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.
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Paul Williams Events (@pwilliamsevents) reported from Tongwynlais, Wales@jolilford @O2 Your kidding me!!! I have contacted customer services 3 or 4 times. Shocking service
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Ross Maisey (@TweetterRoss) reported from Church Village, Wales@O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.
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Dai Smash/DavidDoran (@DaiSmashie) reported from Cwmbran Central, Wales@O2 why are you offering free Samsung products when you take out a new contract then @SamsungUK won't accept the contract, emails and receipts as proof of purchase? Disgusting customer service from @SamsungUK
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Adam Lee (@AdamLee2011) reported from Newport, Wales@O2 Already with o2 for my mobile and they are brilliant. This was for MiFi, someone recommended three but the signal is terrible. Waste of money.
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from Victoria, Wales@O2 How is that great value for a customer, when a sim only package is £30, yet its £35 when you purchase it with a phone?
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Mikey Roberts 🏴 (@mikeyroberts81) reported from Cathays, Wales@O2 hi, i am a UK customer, can I use my data in New York as normal? Or will I need to add a bolt on?
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Sam Hall 🏴🐾🐾🌈 (@SamHallWales) reported from Cwmbran Central, WalesThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Paul Williams Events (@pwilliamsevents) reported from Tongwynlais, WalesTotally disappointed with @O2 customer service. A number transfer from a consumer account to business took 8 days when I was told it would take 24 hours. 3 phone calls to customer service and still not 100% sorted. #totallycrapexperience
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Adam Smith #BlackLivesMatter (@Taxiboi3583) reported from Beechwood, Wales@O2 Totally ignored my actual question, do I get a rebate on my bill if I experience technical issues?
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andrew hill (@andrewhillandCo) reported from Abercynon, Wales@O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’
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👑Immy👑 (@ImogensMind) reported from Blackwood, Wales@O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?
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Big Dog (@BigDogWrestler) reported from Newport, Wales@Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.
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🌈 Champ (@BigDogWrestler) reported from Cwmbran Central, Wales@O2 why is my signal often very poor and I mean often and very very poor?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Matty M (@wanna_be_dj) reported@mhewson_MCH @O2 And their service has got worse.
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MarQus Romelle (@MarQusRomelle) reported@O2 Thanks for your response. There are many customers who’ve complained about these same issues with the app since it’s been updated; a quick scroll through this topic shows numerous responses from yourselves to them. I ended up having to use a desktop and pay with PayPal.
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Alex Fridman (@AlexFridman13) reported@arokorol @O2 Well that is a piece of **** phone carrier for sure
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ᗪᗩᐯE (@Jaxstad) reported@O2 I shouldn’t have to beg for a better deal, I have three numbers with you and they are all getting more expensive, with poor service signal involved across them all
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Joe Maw (@MawJoe) reported@O2 your service has been terrible since you amalgamated with Virgin I’ve had my security locked on my account despite several phone calls promising to unlock. This was caused by believe it or not, me wanting to spend money with o2z. Since then I’ve been charged twice for a bill
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Taylor's Removals. (@HeidiBurroughs) reportedFor the amount I pay @O2 each month the service I receive recently is absolutely rubbish I've lost count how many times I have had no service come up since Friday 24th April 🙄
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✨ (@toekelly_) reported@O2 no, i log in through the app no problem, then no matter what i click on it’s sending me a verification email every time
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🇬🇧 Andy🇬🇧 (@4peterborough) reported@O2 @Ofcom can you send me the link to make a complaint? @O2 refusing me the 14 day change your mind
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SEA-MAC VALET (@SEAMAC_VALET) reportedSeriously @O2 turn off 5G as it obviously doesn't work in #Wishaw #NorthLanarkshire
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Gareth Rees (@GarethReesXV) reported@O2 Arrived in States yesterday got message re roaming charges but changed my contract on 24th to have use Tried tried chat sent me to app which won’t allow me to sign in Wife rang to explain issue agent refused to speak to her Why are you so difficult to contact