O2 Outage Report in Newbridge, Caerphilly County Borough, Wales

Problems in the last 24 hours in Newbridge, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newbridge, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Newbridge, Wales

The most recent O2 outage reports came from the following cities: New Tredegar, Treharris, Cathays, and Newport.

City	Problem Type	Report Time
New Tredegar	Total Blackout	15 days ago
Treharris	Phone	1 month ago
Newport	Internet	2 months ago
Newport	Phone	4 months ago
Porth	Phone	4 months ago
Newport	Phone	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newbridge, Wales

Latest outage, problems and issue reports in Newbridge and nearby locations:

• 
  Stuart Maclean (@stuomac88) reported 56 seconds ago from Abertillery, Wales

  @O2 supposed to have had a bill credit applied to my account due to mast issues. Can you check this for me as still not showing on my o2?

• 
  gareth bird (@Garethbird85) reported 13 minutes ago from Newport, Wales

  @O2 can someone from customer service contact me please

• 
  S T Jones (@STJonesx) reported 16 minutes ago from Alway, Wales

  Hi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 17 minutes ago from Victoria, Wales

  @O2 How is that great value for a customer, when a sim only package is £30, yet its £35 when you purchase it with a phone?

• 
  Ross Maisey (@TweetterRoss) reported 17 minutes ago from Church Village, Wales

  @O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.

• 
  Sarah (@sarlpar) reported 20 minutes ago from Henllys, Wales

  @O2 It’s been going on for months, I have friends dotted around NP44 and they all struggle making phone calls as they keep dropping out, it’s not something new it’s an ongoing issue. I’d change if I wasn’t tied in and I think you’ll find other would too if they could. So frustrating

• 
  Sarah (@sarlpar) reported 21 minutes ago from Henllys, Wales

  @O2 your coverage in the Cwmbran area NP44 is shocking, no end of people on O2 post about the poor signal especially around the Llanyrafon and Henllys/TyCanol area. When we ask about if there are any signal issues we’re told there’s not, Vodafone, EE and 3 work prefect. 😖

• 
  Adam Smith #BlackLivesMatter (@Taxiboi3583) reported 27 minutes ago from Beechwood, Wales

  @O2 Totally ignored my actual question, do I get a rebate on my bill if I experience technical issues?

• 
  S T Jones (@STJonesx) reported 29 minutes ago from Alway, Wales

  When you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!!

• 
  Dai Smash/DavidDoran (@DaiSmashie) reported 30 minutes ago from Cwmbran Central, Wales

  @O2 why are you offering free Samsung products when you take out a new contract then @SamsungUK won't accept the contract, emails and receipts as proof of purchase? Disgusting customer service from @SamsungUK

• 
  Nathan Barrett (@nathanbarrett76) reported 32 minutes ago from Usk, Wales

  @O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim

• 
  S T Jones (@STJonesx) reported 34 minutes ago from Alway, Wales

  3rd week of no signal and @O2 in absolute NO rush to fix the issue. Can’t wait to cancel my contract this week 🥳

• 
  Hayley (@Hayeley) reported 34 minutes ago from Cwmbran Central, Wales

  @O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks

• 
  👑Immy👑 (@ImogensMind) reported 42 minutes ago from Blackwood, Wales

  @O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?

• 
  Eugene O’Carroll (@bigjeans68) reported 44 minutes ago from Langstone, Wales

  Shocking signal today on o2 postcode NP18 1NF @O2 @mrsclart

• 
  Dani 💋 (@92danielleyoung) reported 48 minutes ago from Alway, Wales

  What’s up with @O2 gone down before anyone can even get Peter Kay tickets 🤬🤬🤬🤬

• 
  Simon 💉💉💉🐉 (@uncriticalsimon) reported 50 minutes ago from Newport, Wales

  @jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)

• 
  Sam Hall 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐾🐾🌈 (@SamHallWales) reported 56 minutes ago from Cwmbran Central, Wales

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  🌈 Champ (@BigDogWrestler) reported 56 minutes ago from Cwmbran Central, Wales

  @O2 why is my signal often very poor and I mean often and very very poor?

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 59 minutes ago from Newport, Wales

  @virginmedia @O2 Why is your Hotspot so poor? Never connects!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stewart (@Stew1989R) reported 5 minutes ago

  Need to find myself a new mobile network. O2 is just a ripoff £3.50 for 100mb of data is extortion @O2 #justsaying

• 
  Pete Woolven (@peteXwoolven) reported 6 minutes ago

  Hey @O2 your service sucks on my phone and I only have 1 bar of signal pretty much all the time no matter where I am. Why

• 
  Nana_Mouskouri (@Mouskouri1934) reported 6 minutes ago

  @O2 I already contacted local O2 employees and they said they'd call later on in the day to help but I got no call at all

• 
  chris allardyce DYCIE (@dycie1988) reported 10 minutes ago

  @O2 @FixizUk **** up stupid I’ve had 02 and giffgaff customer randomly calling me and also u rip people off with no proof

• 
  Abigail Crumble (@AbigailCrumble) reported 10 minutes ago

  Every time I try to check out with my upgrade I get ‘something went wrong!’ When will this issue be resolved please @o2

• 
  Leonie Upton (@leonie_upton) reported 10 minutes ago

  @O2, Hi there, the Apple ID you've given me to redeem 6 months free on Apple music doesn't work without a password. What is the password?

• 
  Brandon Khan (@Brandon30772140) reported 16 minutes ago

  Thanks @O2 for sorting out my data / big bundle issue yesterday Appreciated

• 
  stuart k (@stuartk85041495) reported 16 minutes ago

  @VodafoneUK Can you help or not and @O2 are beckoning……

• 
  Stuart Sims (@bigstusims) reported 16 minutes ago

  @O2 hey I’m about to move house and have to wait 2 weeks for my internet to transfer, both my wife and I work from home so as a valued 20yr customer with multiple accounts is there anything you can do to help please?

• 
  Andrew (@Andrew_Stokes_) reported 18 minutes ago

  Help me out please @O2