O2 Outage Report in Newbridge, Caerphilly County Borough, Wales

Problems in the last 24 hours in Newbridge, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newbridge, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Newbridge, Wales

The most recent O2 outage reports came from the following cities: New Tredegar, Treharris, and Cathays.

City	Problem Type	Report Time
New Tredegar	Total Blackout	20 days ago
Treharris	Phone	1 month ago
Newport	Internet	2 months ago
Newport	Phone	4 months ago
Porth	Phone	5 months ago
Newport	Phone	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newbridge, Wales

Latest outage, problems and issue reports in Newbridge and nearby locations:

• 
  Big Dog (@BigDogWrestler) reported 11 seconds ago from Newport, Wales

  @Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.

• 
  andrew hill (@andrewhillandCo) reported 42 seconds ago from Abercynon, Wales

  @O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’

• 
  gareth bird (@Garethbird85) reported 2 minutes ago from Newport, Wales

  @O2 can someone from customer service contact me please

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 4 minutes ago from Panteg, Wales

  Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK

• 
  Paul Williams Events (@pwilliamsevents) reported 6 minutes ago from Tongwynlais, Wales

  @jolilford @O2 Your kidding me!!! I have contacted customer services 3 or 4 times. Shocking service

• 
  Nathan Barrett (@nathanbarrett76) reported 24 minutes ago from Usk, Wales

  @O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim

• 
  Adam Lee (@AdamLee2011) reported 28 minutes ago from Newport, Wales

  @O2 Already with o2 for my mobile and they are brilliant. This was for MiFi, someone recommended three but the signal is terrible. Waste of money.

• 
  The Dwyer Identify (F) (@StephenADwyer) reported 30 minutes ago from Caerleon, Wales

  @O2 No signal for two , now on the third day , all your help lines etc are busy , no support or help , not the best customer service but you will still take my money , not impressed at all

• 
  KD Hansford (@kdhanz) reported 30 minutes ago from Mountain Ash, Wales

  @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

• 
  Hayley (@Hayeley) reported 42 minutes ago from Cwmbran Central, Wales

  @O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks

• 
  End Of Terror (@EndOfTerror) reported 42 minutes ago from Caerleon, Wales

  @O2 I have a similar problem with @bt_uk

• 
  🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported 44 minutes ago from Pontnewydd, Wales

  @SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44

• 
  S T Jones (@STJonesx) reported 47 minutes ago from Alway, Wales

  When you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!!

• 
  Callum Crowley (@callumcrowley) reported 49 minutes ago from Liswerry, Wales

  @O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic

• 
  Garry Dauncey (@daunce4thstreet) reported 50 minutes ago from Pontypridd, Wales

  Never use @O2 recycle! sent them a phone that was in perfect condition & now they say the phone is damaged and are offering peanuts for it. If it’s damaged blame the flimsy packaging you send.

• 
  Big Dog (@BigDogWrestler) reported 53 minutes ago from Newport, Wales

  @Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.

• 
  Paul Williams Events (@pwilliamsevents) reported 54 minutes ago from Tongwynlais, Wales

  Totally disappointed with @O2 customer service. A number transfer from a consumer account to business took 8 days when I was told it would take 24 hours. 3 phone calls to customer service and still not 100% sorted. #totallycrapexperience

• 
  👑Immy👑 (@ImogensMind) reported 54 minutes ago from Blackwood, Wales

  @O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?

• 
  Ross Maisey (@TweetterRoss) reported 54 minutes ago from Church Village, Wales

  @O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.

• 
  Callum Crowley (@callumcrowley) reported 59 minutes ago from Liswerry, Wales

  @O2 customer service are an absolute joke - can’t wait to change my provider #pathetic

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Colin Woods (@Colin__Woods) reported 7 minutes ago

  @O2 I can confirm you’re unable to offer a fault free service as I’ve not had a network since yesterday morning - hence asking for a refund!!!

• 
  Scotty M (@_scottym_) reported 7 minutes ago

  I am a @virginmedia and @O2 customer. Can these companies tell me how I activate #VOLT ? My O2 account even says my address can’t get Virgin Media broadband?! It can. I have it.

• 
  Mandie (@themandiespence) reported 10 minutes ago

  @O2 I need help with something on my latest bill please

• 
  Tom Stokes (@TomStokes63) reported 11 minutes ago

  @O2 Its not a very good look when I’ve had 2 of your agents put the phone down on me when ‘transferring’ to another department. It’s also not a good look when you send me a cheque and a default notice within a month of each other. Even worse when the accounts been closed 2 months

• 
  lauren johnson (@laurenjohnsonnx) reported 13 minutes ago

  @O2 how long does it take to swap to your network if I provide my PAC number? Also how do I do this

• 
  David Green (@DavidGreen2016) reported 15 minutes ago

  Trying to get a PAC from @O2 but getting the runaround. Text reply not working. They even phoned me to tell me to call another number. Then on hold 30 mins, and now cut off.

• 
  Kevin (@SmugFaceKevin) reported 16 minutes ago

  @O2 First class customer service 🙄

• 
  georgina (@GeorginaMott) reported 17 minutes ago

  @O2 the worst customer service! No signal where I am at the moment, can’t set up WiFi calling on my phone and I’m being told to call you….with what signal? Let’s hope I don’t go into labour today and can’t reach anyone yeah? Stupid

• 
  Myrtle (@MoaningMsMyrtle) reported 18 minutes ago

  @O2 customer service is absolutely shocking!!!

• 
  Leigh knight (@Keira1974) reported 20 minutes ago

  @O2 spent 3 days trying to contact customer service. Online chat lets me fill everything in then says unavailable.