O2 service status in Newbridge, Wales

Problems in the last 24 hours in Newbridge, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newbridge, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (40%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Newbridge, Wales

The most recent O2 outage reports came from the following cities: New Tredegar, Treharris, and Cathays.

City	Problem Type	Report Time
New Tredegar	Total Blackout	21 days ago
Treharris	Phone	1 month ago
Newport	Internet	2 months ago
Newport	Phone	4 months ago
Porth	Phone	5 months ago
Newport	Phone	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Newbridge, Wales

Latest outage, problems and issue reports in Newbridge and nearby locations:

• 
  Hayley (@Hayeley) reported 5 minutes ago from Cwmbran Central, Wales

  @O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks

• 
  S T Jones (@STJonesx) reported 5 minutes ago from Alway, Wales

  3rd week of no signal and @O2 in absolute NO rush to fix the issue. Can’t wait to cancel my contract this week 🥳

• 
  Nathan Barrett (@nathanbarrett76) reported 10 minutes ago from Usk, Wales

  @O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 12 minutes ago from Newport, Wales

  @virginmedia @O2 Why is your Hotspot so poor? Never connects!

• 
  Eugene O’Carroll (@bigjeans68) reported 13 minutes ago from Langstone, Wales

  Shocking signal today on o2 postcode NP18 1NF @O2 @mrsclart

• 
  Sarah (@sarlpar) reported 14 minutes ago from Henllys, Wales

  @O2 It’s been going on for months, I have friends dotted around NP44 and they all struggle making phone calls as they keep dropping out, it’s not something new it’s an ongoing issue. I’d change if I wasn’t tied in and I think you’ll find other would too if they could. So frustrating

• 
  Ross Maisey (@TweetterRoss) reported 14 minutes ago from Church Village, Wales

  @O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.

• 
  Adam Lee (@AdamLee2011) reported 18 minutes ago from Newport, Wales

  @O2 Already with o2 for my mobile and they are brilliant. This was for MiFi, someone recommended three but the signal is terrible. Waste of money.

• 
  Stuart Maclean (@stuomac88) reported 20 minutes ago from Abertillery, Wales

  @O2 supposed to have had a bill credit applied to my account due to mast issues. Can you check this for me as still not showing on my o2?

• 
  Adam Smith #BlackLivesMatter (@Taxiboi3583) reported 23 minutes ago from Beechwood, Wales

  @O2 Totally ignored my actual question, do I get a rebate on my bill if I experience technical issues?

• 
  Sarah (@sarlpar) reported 31 minutes ago from Henllys, Wales

  @O2 your coverage in the Cwmbran area NP44 is shocking, no end of people on O2 post about the poor signal especially around the Llanyrafon and Henllys/TyCanol area. When we ask about if there are any signal issues we’re told there’s not, Vodafone, EE and 3 work prefect. 😖

• 
  gareth bird (@Garethbird85) reported 31 minutes ago from Newport, Wales

  @O2 can someone from customer service contact me please

• 
  Sam Hall 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐾🐾🌈 (@SamHallWales) reported 40 minutes ago from Cwmbran Central, Wales

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  👑Immy👑 (@ImogensMind) reported 40 minutes ago from Blackwood, Wales

  @O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 41 minutes ago from Victoria, Wales

  @O2 How is that great value for a customer, when a sim only package is £30, yet its £35 when you purchase it with a phone?

• 
  S T Jones (@STJonesx) reported 47 minutes ago from Alway, Wales

  Hi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻

• 
  Dani 💋 (@92danielleyoung) reported 48 minutes ago from Alway, Wales

  What’s up with @O2 gone down before anyone can even get Peter Kay tickets 🤬🤬🤬🤬

• 
  Simon 💉💉💉🐉 (@uncriticalsimon) reported 49 minutes ago from Newport, Wales

  @jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)

• 
  S T Jones (@STJonesx) reported 50 minutes ago from Alway, Wales

  When you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!!

• 
  🌈 Champ (@BigDogWrestler) reported 54 minutes ago from Cwmbran Central, Wales

  @O2 why is my signal often very poor and I mean often and very very poor?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Black cat 😃 (@ukcat87) reported 1 minute ago

  @O2 @Thicket23 Cancel the merger It's not going to end well Virgin suck

• 
  Martin Warren 🤘💉😷 (@oldmanbodypop) reported 5 minutes ago

  @O2 @virginmedia If this means that my phone is about to become a Virgin mobile then I will be leaving. Worst customer service ever, not for me thanks.

• 
  Elliott Brown (@ellrbrown) reported 8 minutes ago

  @O2 I first joined BT Cellnet in 2001, before it became O2, so almost a customer for 20 years.

• 
  DubMouse (@MouseDub) reported 10 minutes ago

  Hmmmm @O2 merging with virgin media. Let’s hope O2 doesn’t now start charging stupidly high prices & mobile is better than virgin’s broad brand. I feel a change of network provider incoming soon

• 
  Tuks Law (@scanme_tukslaw) reported 15 minutes ago

  @RobertsonEilidh @O2 They have the worst customer service of any network. They have cancelled an account - now sent a threatening letter for an amount not owed and won’t speak to me as the account doesn’t exist. Seriously you couldn’t make this up 🤬 On hold now for 50 mins again 🤬🤬🤬

• 
  NHF (@kingofbumpers) reported 15 minutes ago from Chestfield, England

  @O2 hi, the last two days I have been showing no signal on and off , is there a problem ? Postcode CT5

• 
  GreenLeave 💙 (@GreenLe69138272) reported 16 minutes ago

  @Veronica_Strain @O2 My thoughts exactly. Can’t think of a worse idea than teaming with Virgin Media ! Dreadful customer service, took 6 mths to get a refund after terminating my contract with them & they are only able to do this by cheque, really?! I’ll probably leave o2 & move fully to BT now..

• 
  Oliver Davenport (@TheOlDavenport) reported 17 minutes ago

  @O2 I asked Virgin to take my phone and add to bb account in December. It was beyond them. 5 months of begging & pleading secured nought. I quit. They said I was still under contract to pay money for a service I never got. I said enough is enough. A/c 646430002. 100s of messages.

• 
  Bilbo Gubbins (@andyphilipson) reported 18 minutes ago

  Hi @o2 I received a call from your contact centre the other day who kindly offered to renew my contract. However ever since renewing I have lost access to visual voicemail with no option to set it back up. Please help!

• 
  Tuks Law (@scanme_tukslaw) reported 25 minutes ago

  @O2 @virginmedia Feel sorry for @virginmedia as your customer service is the worst. No one will talk to me about a threatening letter you have sent about a closed account. Reason given - the account is closed 🤬 Really then why are you sending me threatening letters?