O2 Outage Report in Newbridge, Caerphilly County Borough, Wales

Problems in the last 24 hours in Newbridge, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newbridge, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (42%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Newbridge, Wales

The most recent O2 outage reports came from the following cities: New Tredegar, Treharris, Cathays, and Newport.

City	Problem Type	Report Time
New Tredegar	Total Blackout	15 days ago
Treharris	Phone	1 month ago
Newport	Internet	2 months ago
Newport	Phone	4 months ago
Porth	Phone	4 months ago
Newport	Phone	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newbridge, Wales

Latest outage, problems and issue reports in Newbridge and nearby locations:

• 
  Dani 💋 (@92danielleyoung) reported 2 minutes ago from Alway, Wales

  What’s up with @O2 gone down before anyone can even get Peter Kay tickets 🤬🤬🤬🤬

• 
  S T Jones (@STJonesx) reported 8 minutes ago from Alway, Wales

  Hi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻

• 
  Nathan Barrett (@nathanbarrett76) reported 10 minutes ago from Usk, Wales

  @O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 15 minutes ago from Newport, Wales

  @virginmedia @O2 Why is your Hotspot so poor? Never connects!

• 
  Sarah (@sarlpar) reported 29 minutes ago from Henllys, Wales

  @O2 It’s been going on for months, I have friends dotted around NP44 and they all struggle making phone calls as they keep dropping out, it’s not something new it’s an ongoing issue. I’d change if I wasn’t tied in and I think you’ll find other would too if they could. So frustrating

• 
  S T Jones (@STJonesx) reported 30 minutes ago from Alway, Wales

  3rd week of no signal and @O2 in absolute NO rush to fix the issue. Can’t wait to cancel my contract this week 🥳

• 
  S T Jones (@STJonesx) reported 30 minutes ago from Alway, Wales

  When you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!!

• 
  Dai Smash/DavidDoran (@DaiSmashie) reported 35 minutes ago from Cwmbran Central, Wales

  @O2 why are you offering free Samsung products when you take out a new contract then @SamsungUK won't accept the contract, emails and receipts as proof of purchase? Disgusting customer service from @SamsungUK

• 
  Adam Smith #BlackLivesMatter (@Taxiboi3583) reported 37 minutes ago from Beechwood, Wales

  @O2 Totally ignored my actual question, do I get a rebate on my bill if I experience technical issues?

• 
  Hayley (@Hayeley) reported 39 minutes ago from Cwmbran Central, Wales

  @O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks

• 
  Simon 💉💉💉🐉 (@uncriticalsimon) reported 40 minutes ago from Newport, Wales

  @jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)

• 
  gareth bird (@Garethbird85) reported 43 minutes ago from Newport, Wales

  @O2 can someone from customer service contact me please

• 
  👑Immy👑 (@ImogensMind) reported 44 minutes ago from Blackwood, Wales

  @O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?

• 
  Stuart Maclean (@stuomac88) reported 48 minutes ago from Abertillery, Wales

  @O2 supposed to have had a bill credit applied to my account due to mast issues. Can you check this for me as still not showing on my o2?

• 
  Eugene O’Carroll (@bigjeans68) reported 50 minutes ago from Langstone, Wales

  Shocking signal today on o2 postcode NP18 1NF @O2 @mrsclart

• 
  Sarah (@sarlpar) reported 50 minutes ago from Henllys, Wales

  @O2 your coverage in the Cwmbran area NP44 is shocking, no end of people on O2 post about the poor signal especially around the Llanyrafon and Henllys/TyCanol area. When we ask about if there are any signal issues we’re told there’s not, Vodafone, EE and 3 work prefect. 😖

• 
  🌈 Champ (@BigDogWrestler) reported 50 minutes ago from Cwmbran Central, Wales

  @O2 why is my signal often very poor and I mean often and very very poor?

• 
  Ross Maisey (@TweetterRoss) reported 51 minutes ago from Church Village, Wales

  @O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.

• 
  Sam Hall 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐾🐾🌈 (@SamHallWales) reported 52 minutes ago from Cwmbran Central, Wales

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 58 minutes ago from Victoria, Wales

  @O2 How is that great value for a customer, when a sim only package is £30, yet its £35 when you purchase it with a phone?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jessica Humphries (@Jessica13917471) reported 9 minutes ago

  @Ofcom hi I'm experiencing terrible customer service from @O2. Not had phone signal for 2 months and just keep getting fobbed off with a mask being down. Yet at points they have even said the mask is fine when I'm having issues

• 
  Ailsa (@ailsa_iworth) reported 10 minutes ago

  Help! @O2 - I’ve spent the last 24 hours trying to add credit to my mothers phone as she’s in hospital and she can’t call or text us. The replies on DM are super slow. Is there any way we can resolve this before we end up supplying her with a new SIM?

• 
  Vanessa (@thatVanessa1) reported 10 minutes ago from Camberwell, England

  @O2 I need to speak to someone about having no network reception at my house (for a year now) but online chat function remains off and I can't call you because I have no reception. What should I do?

• 
  Annaliese Horton (@AHortonPilates) reported 11 minutes ago

  The irony of being contacted by @O2 about your recent experience of calling customer services for help but being unable to reply to the message because your service is still so rubbish 🙄

• 
  Phil Burkett (@PhilBurkett) reported 12 minutes ago

  @O2 She did that. You suggested popping in to a local O2 discuss. (HELLO! WE'RE IN LOCKDOWN AND COULD BE MONTHS TIME WHILE STILL THIEVING FROM HER!!?) What are running here some old fairground side show where the customer can never win?

• 
  CFox (@CFOXY5) reported 13 minutes ago

  @O2 @music_mmi You don’t help u give out a number you can’t get through too

• 
  Phil Burkett (@PhilBurkett) reported 19 minutes ago

  @O2 My wife is not on Twitter and I have provided you with all the account details and private contact for her. She has contacted you on numerous occasions to cancel and now you want £40. Just do right thing and stop trying to steal from her. Pass her details on to the relevant dept

• 
  The Beady Eye (@eskimozza) reported 19 minutes ago

  @O2 Absolutely diabolical customer service received this morning for my terminally ill sister. Would appreciate some help?

• 
  Phil Burkett (@PhilBurkett) reported 21 minutes ago

  @O2 She has tried to contact you to cancel but you just make it harder. You are now taking money for a non existent account/no. which I think is theft. You have all her details but still make it hard. Quite shameful really..

• 
  Dr Natt Day (@nattatouillez) reported 21 minutes ago

  @O2 Hi, I need a copy of my phone bill as it's one of my only utilities. Trying to use the self-service portal but keep getting error o20x13212072ae when I click on the option?!