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O2

O2 outages and service status in Newbridge, Wales

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  • O2 generated 0 outage signals in the last 24 hours around Newbridge, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newbridge, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newbridge, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Newbridge, Wales

Latest outage, problems and issue reports in Newbridge and nearby locations:

  • mikeyroberts81
    Mikey Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mikeyroberts81) reported from Cathays, Wales

    @O2 hi, i am a UK customer, can I use my data in New York as normal? Or will I need to add a bolt on?

  • 92danielleyoung
    Dani 💋 (@92danielleyoung) reported from Alway, Wales

    What’s up with @O2 gone down before anyone can even get Peter Kay tickets 🤬🤬🤬🤬

  • pwilliamsevents
    Paul Williams Events (@pwilliamsevents) reported from Tongwynlais, Wales

    Totally disappointed with @O2 customer service. A number transfer from a consumer account to business took 8 days when I was told it would take 24 hours. 3 phone calls to customer service and still not 100% sorted. #totallycrapexperience

  • daunce4thstreet
    Garry Dauncey (@daunce4thstreet) reported from Pontypridd, Wales

    Never use @O2 recycle! sent them a phone that was in perfect condition & now they say the phone is damaged and are offering peanuts for it. If it’s damaged blame the flimsy packaging you send.

  • TweetterRoss
    Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.

  • BigDogWrestler
    Big Dog (@BigDogWrestler) reported from Newport, Wales

    @Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.

  • SamHallWales
    Sam Hall 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐾🐾🌈 (@SamHallWales) reported from Cwmbran Central, Wales

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • BigDogWrestler
    Big Dog (@BigDogWrestler) reported from Newport, Wales

    @Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.

  • jamcole88
    🇬🇧Jamie🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamcole88) reported from Pontnewydd, Wales

    @SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44

  • uncriticalsimon
    Simon 💉💉💉🐉 (@uncriticalsimon) reported from Newport, Wales

    @jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)

  • EndOfTerror
    End Of Terror (@EndOfTerror) reported from Caerleon, Wales

    @O2 I have a similar problem with @bt_uk

  • STJonesx
    S T Jones (@STJonesx) reported from Alway, Wales

    Hi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻

  • ImogensMind
    👑Immy👑 (@ImogensMind) reported from Blackwood, Wales

    @O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?

  • callumcrowley
    Callum Crowley (@callumcrowley) reported from Liswerry, Wales

    @O2 customer service is the worst - transferring me to the sales team knowing they’re closed to fix an error that’s theirs. Can’t wait to change providers - pathetic

  • DaiSmashie
    Dai Smash/DavidDoran (@DaiSmashie) reported from Cwmbran Central, Wales

    @O2 why are you offering free Samsung products when you take out a new contract then @SamsungUK won't accept the contract, emails and receipts as proof of purchase? Disgusting customer service from @SamsungUK

  • bigjeans68
    Eugene O’Carroll (@bigjeans68) reported from Langstone, Wales

    Shocking signal today on o2 postcode NP18 1NF @O2 @mrsclart

  • Hayeley
    Hayley (@Hayeley) reported from Cwmbran Central, Wales

    @O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks

  • andrewhillandCo
    andrew hill (@andrewhillandCo) reported from Abercynon, Wales

    @O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’

  • nathanbarrett76
    Nathan Barrett (@nathanbarrett76) reported from Usk, Wales

    @O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim

  • BigDogWrestler
    🌈 Champ (@BigDogWrestler) reported from Cwmbran Central, Wales

    @O2 why is my signal often very poor and I mean often and very very poor?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • LewisBuxton
    Lewis Buxton (@LewisBuxton) reported

    @O2 hey O2. I am away on holiday and my iPhone is now saying I have no SIM. Can you help? Is it possible to convert my physical SIM to an eSIM please? Thanks!

  • shade1964
    pete (@shade1964) reported

    @O2 ME19 and ME20 areas are shocking their seems to be no point being with o2 if you can’t make and receive calls or get online it’s 2026 ffs you report it and it’s the same excuse we aware of a problem and we are trying to fix it but it never seems to happen !!!!!

  • Rah333m111
    R (@Rah333m111) reported

    @O2 @virginmedia spent months trying to resolve incorrect default from Jan 2026.Multiple complaints have been incorrectly closed/ignored/been passed between departments. No deadlock letter closed my complaint without addressing my response. @LutzSchueler help! Comp unacceptable!

  • kath_moonlight
    Kath Moonlight (@kath_moonlight) reported

    @O2 @O2 I can still receive texts on the O2 SIM. I need help accessing/linking my account so I can top up and keep my number active. Is there a way you can help me with this?

  • mclarnonc
    Christopher McLarnon (@mclarnonc) reported

    So it will take @O2 up to 28 days to answer my complaint, all the while I am without a working phone. Just not remotely good enough.

  • RobBakerJohnson
    Rob Baker-Johnson (@RobBakerJohnson) reported

    @O2 you are a disgrace. You failed to provide a service and charge me over £600 as you forced me to move supplier. You help or support from you at all. Didn’t even send a bill went straight to dept recovery company. Over 30 years loyal custom from me and this is how you treat us

  • JohnnyFocal
    Jon Thompson (@JohnnyFocal) reported

    @O2 I have many times - Can you explain your issue?

  • markfrancis1968
    mark francis (@markfrancis1968) reported

    @O2 yet another letter from a debt collector from a account linked to my number We’ve agreed this is a fraudulent account Despite you telling me you’ve sorted the problem imagine my shock

  • JUSDEE5
    @JUS DEE (@JUSDEE5) reported

    @_Greazemoden @O2 Looool I moved from Three to O2 about 10 years ago. Recently the network has been on some joke ting. I thought O2 was the best outta all of dem. KMT

  • Paulc2nd
    Paul Curry (@Paulc2nd) reported

    Just hung up on an offshore call centre for @O2 who wouldn't listen. She was wanting screenshots of my issues I am experiencing with the app and website and wanted to try and diagnose it. I explained it would be easier to talk to someone in the U.K. who has the @O2 app so they