O2 Outage Report in Newbridge, Caerphilly County Borough, Wales

Problems in the last 24 hours in Newbridge, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newbridge, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Newbridge, Wales

The most recent O2 outage reports came from the following cities: New Tredegar, Treharris, Cathays, and Newport.

City	Problem Type	Report Time
New Tredegar	Total Blackout	16 days ago
Treharris	Phone	1 month ago
Newport	Internet	2 months ago
Newport	Phone	4 months ago
Porth	Phone	4 months ago
Newport	Phone	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Newbridge, Wales

Latest outage, problems and issue reports in Newbridge and nearby locations:

• 
  Nathan Barrett (@nathanbarrett76) reported 2 minutes ago from Usk, Wales

  @O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim

• 
  Hayley (@Hayeley) reported 3 minutes ago from Cwmbran Central, Wales

  @O2 is there an option to setup a direct debit without making a phone call? It used to be set up but for some reason didn't change when I used the Switch service to move banks and I'm fed up of being told I'm behind on a payment. Can I do it via the app? Thanks

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 3 minutes ago from Victoria, Wales

  @O2 How is that great value for a customer, when a sim only package is £30, yet its £35 when you purchase it with a phone?

• 
  Sam Hall 🏴󠁧󠁢󠁷󠁬󠁳󠁿🐾🐾🌈 (@SamHallWales) reported 8 minutes ago from Cwmbran Central, Wales

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  Adam Smith #BlackLivesMatter (@Taxiboi3583) reported 14 minutes ago from Beechwood, Wales

  @O2 Totally ignored my actual question, do I get a rebate on my bill if I experience technical issues?

• 
  Big Dog (@BigDogWrestler) reported 15 minutes ago from Newport, Wales

  @Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.

• 
  🌈 Champ (@BigDogWrestler) reported 18 minutes ago from Cwmbran Central, Wales

  @O2 why is my signal often very poor and I mean often and very very poor?

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 27 minutes ago from Newport, Wales

  @virginmedia @O2 Why is your Hotspot so poor? Never connects!

• 
  S T Jones (@STJonesx) reported 32 minutes ago from Alway, Wales

  When you’ve not been able to make any calls or texts whilst at home for the last 2 weeks as your phone is constantly on no service! 😡😡 take your time resolving this issue @O2 !!!!!!!!!!!!!

• 
  Eugene O’Carroll (@bigjeans68) reported 33 minutes ago from Langstone, Wales

  Shocking signal today on o2 postcode NP18 1NF @O2 @mrsclart

• 
  Sarah (@sarlpar) reported 41 minutes ago from Henllys, Wales

  @O2 your coverage in the Cwmbran area NP44 is shocking, no end of people on O2 post about the poor signal especially around the Llanyrafon and Henllys/TyCanol area. When we ask about if there are any signal issues we’re told there’s not, Vodafone, EE and 3 work prefect. 😖

• 
  Big Dog (@BigDogWrestler) reported 44 minutes ago from Newport, Wales

  @Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.

• 
  Ross Maisey (@TweetterRoss) reported 45 minutes ago from Church Village, Wales

  @O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.

• 
  👑Immy👑 (@ImogensMind) reported 47 minutes ago from Blackwood, Wales

  @O2 my friends phone network has completely gone down all day, they can’t call anyone including yourselves. Please suggest what they should do?

• 
  Adam Lee (@AdamLee2011) reported 51 minutes ago from Newport, Wales

  @O2 Already with o2 for my mobile and they are brilliant. This was for MiFi, someone recommended three but the signal is terrible. Waste of money.

• 
  S T Jones (@STJonesx) reported 52 minutes ago from Alway, Wales

  3rd week of no signal and @O2 in absolute NO rush to fix the issue. Can’t wait to cancel my contract this week 🥳

• 
  S T Jones (@STJonesx) reported 55 minutes ago from Alway, Wales

  Hi @O2 as you’re aware I’ve been on no service now for over 3 weeks, any updates yet or? Or do I just continue to pay £60 a month for a phone I can’t use unless I leave my house ?? If someone with a brain cell can get in contact that would be fab 👍🏻

• 
  gareth bird (@Garethbird85) reported 56 minutes ago from Newport, Wales

  @O2 can someone from customer service contact me please

• 
  Simon 💉💉💉🐉 (@uncriticalsimon) reported 57 minutes ago from Newport, Wales

  @jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)

• 
  Stuart Maclean (@stuomac88) reported 58 minutes ago from Abertillery, Wales

  @O2 supposed to have had a bill credit applied to my account due to mast issues. Can you check this for me as still not showing on my o2?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  OptixGames (@OptixGames) reported 2 minutes ago

  @O2 After being a customer for a number of years, and never missing a payment, i am highly disappointed with the customer service i have received over the last 2 days. Quite shocking really.

• 
  Claudia (@Clauds84) reported 4 minutes ago

  @O2 I was misled by o2 customer service shop- told to pay off device to upgrade and you don’t sell 12pro max anymore, was asked for id and passwords. Wasn’t given 5G SIM card please contact me as I have paid alot of money when I shouldn’t have had to

• 
  Sophie 🥾🌏 (@SophieeNOACF) reported 4 minutes ago

  @O2 can you help me please?

• 
  Ryan (@RyannPal) reported 5 minutes ago

  @O2 why is 3/4G signal always so bad? I’m in the middle of a city. My friends who are also with your network say the same thing. I look elsewhere for network providers in the future.

• 
  Hannah Perry (@hannah_perry7) reported 5 minutes ago

  @O2 why have I got no signal or internet access in Costa maya, Mexico when my contract says I can use my full package in Mexico??

• 
  Hayley Varney (@MissHayley_V) reported 5 minutes ago

  @O2 do you have a customer services phone number?

• 
  abena (@itsnadine_) reported 6 minutes ago

  @O2 No it never ever works just fix it or reduce my bill nonsense

• 
  Peely (@Peely1973) reported 6 minutes ago

  Upgraded @O2 after speaking to a young lady called Nikki (from up north). Not because she convinced me, because she seemed to actually care. Ensure you commend her for her approach. Ps - I nearly left due to phone signal being nonexistent at Leeds Festival. Sort it out for 2022!

• 
  Christian_S (@chrise17) reported 14 minutes ago

  Anyone else in #Ealing area on @O2 who is having REALLY inconsistent Data Signal since late last week? . Full 5 5G bars. But some apps and websites like Discord just will not load but randomly others (twitter) do. (All fine on Wi-fi so it’s not the sites/apps)

• 
  Norma Foulds (@normafoulds) reported 14 minutes ago

  @O2 Oh no O2 badly let down again , just when I thought you were getting things right