O2 Outage Report in Heckmondwike, Kirklees, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Heckmondwike, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Heckmondwike and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (56%)
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Internet (23%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Heckmondwike, Kirklees, England
The most recent O2 outage reports came from the following cities: Leeds, Huddersfield, Bradford, Barnsley, Brighouse, Sowerby Bridge, Shipley, Guiseley, Wakefield and Dewsbury.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Phone | |
| Leeds |
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| Leeds |
Phone | |
| Huddersfield |
Internet | |
| Leeds |
Internet | |
| Bradford |
Phone |
Community Discussion
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O2 Issues Reports Near Heckmondwike, England
Latest outage, problems and issue reports in Heckmondwike and nearby locations:
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Jodie Hearnshaw
(@jodiepodieh) reported
from
Keighley, England
@O2 please please please can you stop your call centres calling my 11 year old son relentlessly on his mobile. They have even been ringing whilst he’s at school. He isn’t an o2 customer and he is too young to be hounded like this. Please could you take action. Thanks.
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Hannah Louise
(@Hannahlufc) reported
from
Leeds, England
@ramhl__26 @alexlowe30 @jctweet90 @EE @O2 @VodafoneUK I love @O2 too but have to admit my signal is absolutely terrible in Leeds and York too, the two cities I am in the most, this is despite my phone showing I have 4G and pretty much full signal
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Jharmain👩👧👦💖
(@Jharr87_) reported
from
Great and Little Preston, England
@O2 I have been passed from pillow to post all week, finally got through to the repair center & I have to wait again now for another phone call that probably won't come! Literally the worst service I have ever received & I am so angry!👌
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Rudgey.
(@jessica_rudge) reported
from
Gildersome, England
@keagan_g @O2 @EE It’s so bad! I’m not even with either providers, I’m with Vodafone 😂
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Nadine Cave
(@CaveNadine) reported
from
Leeds, England
Same old crap from @O2 you tweet about there appalling customer service, they DM straight away asking what’s wrong to be told the complaint I thought I logged Friday hadn’t even been logged😡😡 answering half the questions I raised & try fob me off with £30!! Doubt it FCA it is
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Jessica Moss-Wright
(@ruthymoss) reported
from
Barnsley, England
@O2 sat on fone for over an waiting as you’ve taken a payment twice from my account but NOT processed the order, finally get through to someone, they can’t help and have to transfer me...I then get cut off #useless
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Mandip Matharoo
(@MMatharoo) reported
from
Leeds, England
@O2 I have been able to connect to it before.. I think when you have been testing it, so don't think it's an issue with the sim, also the phone is 5g compatible, I don't want to change tariff unnecessarily, from earlier news there was no mention of needing a new tariff.
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Mr Smith Locks Ltd - Locksmiths
(@MrSmithLocksLtd) reported
from
Leeds, England
@O2 Managed to pay it now but that doesn't explain why my signal is rubbish
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Jessica Moss-Wright
(@ruthymoss) reported
from
Barnsley, England
@O2 poor service again today, misinformed by agent...AirPods out of stock, call back and get same agent...AirPods in stock....so order, it’s never processed so have to order via #livechat again. This is not a difficult thing to complete...... #frustrating
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Mr Smith Locks Ltd - Locksmiths
(@MrSmithLocksLtd) reported
from
Leeds, England
@Robfish81606445 @O2 It's frustrating when you want to pay a bill and the service isn't working or something else has cocked up at their end. It's like ordering a take away, paying for it and not getting what you pay for #StillOnOne
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Mark
(@RamblingSailor) reported
from
Leeds, England
@o2 very low signal in LS7 (Chapel Allerton)
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Mark Young
(@marksela) reported
from
Leeds, England
Hey @O2 I don’t really need to borrow anything from anyone but I’m stressing out about it none the less!! I won’t lose anything with my credit rating being so poor but there should be a responsibility by you to accept a mistake and not screw someone for SIX YEARS 2/3
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Mr Smith Locks Ltd - Locksmiths
(@MrSmithLocksLtd) reported
from
Leeds, England
Just called @O2 automated service to pay my bill but the system can't link my number with an account!! My other half called twice today and it didn't even go to voicemail let alone ring. If I've missed any calls this week, I'm going to be pissed! #BeAware #NotAHappyBunny
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Mr Budwal
(@AaronBudwal) reported
from
Wibsey, England
After 10 or so years on @ThreeUK, I've finally left. It was so good in the beginning, but after nearly 2 years with lack of signal and frustration with them, it left me no choice but to leave. Now back to my childhood network....Hello @O2.
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rob
(@RJM_83) reported
from
Bradford, England
@O2 what’s going on with the 4g speed. It’s been so slow now for 2 days
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Dan Madden 💙💛
(@Dandymanleeds) reported
from
Leeds, England
I think @O2 @VodafoneUK @EE etc should offer additional free data to @NHSuk @GoodSamApp volunteers to stop them running out and not being able to help people! @SkyNews @BBCNews
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Lee Tempest
(@temp74) reported
from
Dewsbury, England
@O2 Hi my wife @louise_tempest has purchased tickets and not received any email confirmation can you help please.
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Jharmain👩👧👦💖
(@Jharr87_) reported
from
Great and Little Preston, England
@O2 I've been passed around all week, finally got through to the repair center & I have to wait AGAIN now, for another phone call that probably won't come! Literally the worst service i've ever received & i've had to cancel my trip home for xmas due having no phone! i'm so angry!
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Nadine Cave
(@CaveNadine) reported
from
Leeds, England
ABSOLUTELY SHOCKING SERVICE from @O2 10yrs as a customer paying for 5 devices any suggestions on other providers as cancelling ASAP!
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immy
(@immy15619175) reported
from
Leeds, England
128 256 37 complaint reference number @EE the behaviour from your agent was ridiculous she cane across very challenging difficult and told a lie or 2 about subject access requests and did come across patronising. @O2 @ThreeUK will be considering a move now after speaking to EE.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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graeme
(@heygraeme) reported
Hey @O2 what’s your plan to extend 5G coverage to Farringdon/Doxford area of Sunderland, U.K? I ask because your 4G service is continuously awful up this way and I’m tired of reporting it. Would be nice to finally get the 5G service I’m forced to pay for.
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chris kinsman
(@chrillo1976) reported
@O2 Are their any known issues with the iPhone 12 ?
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Simon
(@simon_century21) reported
@O2 Hi, one of your online advisors gave me the number 0800 588 4213 to call but it doesn't work. Can you send me a number that works? Not a number to top up a pay as you go phone, or one that rings and disconnects? Thanks
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Tom Stott
(@tomgstott) reported
Your network performance in my town has been spectacular in its completeness of being entirely ******* unusable. For weeks now @O2 . Don't DM me. I'm not interested. Just paid my bill. This is going to be a ****** relationship for 17months.
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Rog
(@Redrog76Part2) reported
Just when I thought for a mobile provider you couldn't get worse than Virgin @O2 are like hold my coat watch how utter crap we can be lie through our teeth to customers and still continue to lie when they are informed it is a legal matter. Worst thing is they are merging in to a
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Rog
(@Redrog76Part2) reported
@O2 You are ok we are done but tomorrow my phone and tablet will be put back in the boxes and dumped back in your store worst company about and anyone that can make Virgin look good must be bad. You will be a match made in Hell.
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Henryhoo
(@Henryhoo) reported
@O2 Hey, someone clever fraudster opened an account using my email address JUST before you closed for the day. You might want to fix that. DM me for more info. I’m sure as hell not paying their bill.
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Diddie Hair
(@HairDiddie) reported
Absolutely disgusted with the service my mum is getting from @O2. She sent my dads phone back for repair and they are saying they haven't received it. She's being passed from pillar to post now between them and @RoyalMail. She has proof of postage but apparantly thats not enough
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Ian Grody
(@pickled_tinker) reported
@Ofcom you seriously need to look at @O2 customer services. Almost every call either gets cut off before answering, or mid call. This has been happening since I took their crappy service out in January.
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Sir Percy Bear
(@Percy_Bear_Esq) reported
@southg8lad @O2 I get the same - many telling me they are from the investigation service of HMRC which is just a scam. I block as many as I can....