O2 outages and service status in Headcorn, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Headcorn, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Headcorn, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Headcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 4: Problems at O2
O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Headcorn, England
The most recent O2 outage reports came from the following cities: Ashford.
| City | Problem Type | Report Time |
|---|---|---|
 Ashford
|
1 month ago | |
|
Snodland
|
Phone | 2 months ago |
|
Ashford
|
Phone | 5 months ago |
Community Discussion
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O2 Issues Reports Near Headcorn, England
Latest outage, problems and issue reports in Headcorn and nearby locations:
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Adam | Lewis (@porter_a2m) reported from Maidstone, EnglandAdvised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!
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Keith #0168 (@BadgerOfSteel) reported from Tenterden, EnglandReason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
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Daniel Grimwood 🇪🇺 (@danielgrimwood) reported from Paddock Wood, EnglandBeware of @O2 - 3days going through customer service to cancel an account I didn't know I had but was being charged for, hung up on, return calls not returned, refund offered, refund rescinded. If you leave o2, it is possible you haven't left o2! Be very careful
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THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
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Liv (@MrsLivC) reported from Ashford, England@O2 You don't care as long as you get your money each month! No customer care!
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Alfie Dobinson (@alfie_dobbo) reported from Kings Hill, England@AppleSupport @O2 I lost signal in an area known for bad signal but now I’m out of that area my signal won’t come back! Tried resetting device and network settings. Still no luck. Any help?
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Elise John 🍊 (@kentgirlie) reported from Maidstone, England@Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!
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Elise (@elise_john85) reported from Maidstone, England10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted
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THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
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TheRealVL (@therealVL) reported from Sittingbourne, England@O2 what a disgraceful company to sit there and take money from people and then cut their phones off really not being funny i thought in a contract you pay for a service not pay to have your service cut off! 😡😡😡 your a disgrace
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Simon Bates (@Simon_Bates_) reported from Bethersden, England@O2 is there a fault in the TN263BN area? On your website it says that the service is working fully, but I’m getting 3G and also ‘E’. There has to be a fault? This isn’t normal service for this area.
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Pest Control Kent (@PestTechLtd) reported from Ulcombe, England@O2 I have been trying to contact the fraud team to report an incident. I have spoken to 3 of your so called customer service staff and no help. The last gave me an incorrect email address that has bounced back. Please advice me how I contact. #poorservice
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Daniel Shade (@shade306) reported from Ashford, England@O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring
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Michelle Millard (@mishmashdiva) reported from Snodland, England@ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE
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Scott FFC Tanfield (@Scott_Tanfield) reported from Maidstone, England@suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.
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Michelle Millard (@mishmashdiva) reported from Snodland, EnglandReally hating @O2 and some company called Ariel right now, both fighting over who’s customer I actually am. Paying over £100 a month for no data, it’s a total joke!!
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𝕁𝕠𝕟𝕒𝕥𝕙𝕒𝕟 𝔾𝕣𝕠𝕧𝕖𝕤 🇬🇧🇫🇷🇪🇸🇪🇺 (@JonathanCGroves) reported from Kings Hill, England@Freemason_UK @ThreeUKSupport @O2 I know, very rude. And considering it’s effectively globally broadcast, worrying the corporates haven’t taken action.
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ᴄʜʟᴏᴇ ᴄ ᴘʀᴏᴅᴜᴄᴇʀ 🙅🏽♀️ (@ChloeCProducer) reported from Weavering, EnglandAnyone else got rubbish phone signal and 4g just not working lately? @O2
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Liv (@MrsLivC) reported from Ashford, England@O2 Definitely leaving you at the end of my contract. No help whatsoever!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Keith Jackson 🎗️ (@kjackson1978) reported@kokeshimum @O2 Just spent 10 days in Cyprus. Perfect 5g the whole time. At home I struggle to get a 5G signal and 4G now useless
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PUNK SQUAD (@PUNKSQUADcom) reported@kokeshimum @O2 Left them for Smarty earlier in year. Bill went from £24 and shite service to £8 20 Years A Customer and nothing from them.
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Martin Lee (@Watch_n_Wait) reported@kokeshimum @O2 Listen to any talk radio show and the regularity with which they "lose" guests and callers is embarrassing, and nearly all down to dodgy mobile connections. Sadly Brits gave up a really decent landline system for the "convenience" of mobile without thinking about quality.
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Loving York (@Onlywayisyork) reported@O2 possibly the worse company ever, ordered tablet, paid upfront cost, passed credit check yet try to checkout and get whoops! Contact @o2 support and their solution is to place a new further despite paying with a new credit check! #poorcustomerservice #avoido2 #o2
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Cliff 🧩🇬🇧 (@CliffNixon) reported@kokeshimum @O2 Yes same here. It's a shite service now
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beijinggail (@sargeant_gail) reported@O2 Well you’ve taken 8 hrs to respond to this - absolutely appalling customer service!!!
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Lloyd (@Lloydmporter) reported@kokeshimum @O2 02 are known for being really bad
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Fatbeardymark 🗿 🍪 🪤 (@fatbeardymark) reported@kokeshimum @O2 Because the 5g fuckwits burn the towers down.
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James Blatch (@JamesBlatch) reportedI'm on @O2 When I leave the house I expect zero signal until I next get to Wifi. They appear to have given up maintaining their cell infrastructure.
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DEAN SUPPORT (@Dean_Xyber1) reported@lukewarm14 @O2 @virginmedia I can help send me a DM