O2 Outage Report in Headcorn, Kent, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Headcorn, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Headcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 07: Problems at O2
O2 is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (48%)
-
Internet (31%)
-
Total Blackout (15%)
-
E-mail (3%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near Headcorn, Kent, England
The most recent O2 outage reports came from the following cities: Sittingbourne, Maidstone and West Malling.
| City | Problem Type | Report Time |
|---|---|---|
 Sittingbourne |
Phone | |
| Maidstone |
Phone | |
| Sittingbourne |
Wi-fi | |
| Maidstone |
Phone | |
| Maidstone |
Phone | |
| Maidstone |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Headcorn, England
Latest outage, problems and issue reports in Headcorn and nearby locations:
-
Elise
(@elise_john85) reported
from
Maidstone, England
10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted
-
𝕁𝕠𝕟𝕒𝕥𝕙𝕒𝕟 𝔾𝕣𝕠𝕧𝕖𝕤 🇬🇧🇫🇷🇪🇸🇪🇺
(@JonathanCGroves) reported
from
Kings Hill, England
@Freemason_UK @ThreeUKSupport @O2 I know, very rude. And considering it’s effectively globally broadcast, worrying the corporates haven’t taken action.
-
Michelle Millard
(@mishmashdiva) reported
from
Snodland, England
Really hating @O2 and some company called Ariel right now, both fighting over who’s customer I actually am. Paying over £100 a month for no data, it’s a total joke!!
-
Keith #0168
(@BadgerOfSteel) reported
from
Tenterden, England
Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
-
Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!
-
Michelle Millard
(@mishmashdiva) reported
from
Snodland, England
@ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE
-
THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
-
Stuart Fotheringham
(@StooMonster) reported
from
Ashford, England
@Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.
-
Adam | Lewis
(@porter_a2m) reported
from
Maidstone, England
Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!
-
THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
-
Scott FFC Tanfield
(@Scott_Tanfield) reported
from
Maidstone, England
@suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.
-
clayton berry
(@cleggytaxi) reported
from
Burwash, England
@AlanGreene73 @O2 It doesn’t fix it!
-
Daniel Shade
(@shade306) reported
from
Ashford, England
@O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring
-
Elise
(@elise_john85) reported
from
Maidstone, England
@O2 I can’t get 4g indoors, some days barely 3G. I have to reset the network settings 2-3 each week. I’ve been with @o2 a long time but I’m considering moving elsewhere once this contract ends
-
Neil Bloor
(@neilbloor) reported
from
Sittingbourne, England
Unfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.
-
Liv
(@MrsLivC) reported
from
Ashford, England
@O2 Definitely leaving you at the end of my contract. No help whatsoever!
-
Liv
(@MrsLivC) reported
from
Ashford, England
@O2 You don't care as long as you get your money each month! No customer care!
-
Lauren Jean👱🏻♀️
(@laurenjean23) reported
from
Ashford, England
When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈
-
Mirella
(@Mirella2401) reported
from
Snodland, England
@O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide
-
James Scott
(@James0911CPFC) reported
from
Sittingbourne, England
@O2 signal in Sittingbourne Kent is dreadful! Has been for months now
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Ben Shorrock
(@ShorrockB) reported
@O2 @BigIssue I agree…. So give me some service you skanks
-
Ben Shorrock
(@ShorrockB) reported
@O2 Jingle bells jingle bells jingle all the way, how much fun it is to have nooo ******* service hey
-
Ava Amrolia
(@AvaAmrolia) reported
Absolutely ridiculous customer service from @O2, my data isn’t working, have tried website live chat, app agent chat, tweeting them, and phoned 4 times (to which I was hung up on mid-conversation on the two times they acc answered) and haven’t received a (decent) reply on any…😤
-
Sé McLou
(@Shay12three) reported
@O2 Hi, locked out of my account as my Security Question answer doesn't seem to work and I seem to have a handful of different passwords. Is there a person I can talk to to help. The Virtual Assistant is an utter abomination!
-
Olly Headey
(@lylo) reported
@skifflad @O2 Don’t support Apple Watch
-
🌸BornWithRights🌸
(@MCTYC98) reported
@O2 great, no service, again, no updates til 20th Dec, brilliant…..meantime stop calling me asking me to upgrade, you cannot be serious when I can barely get 4G. Only thing happening next year will be me going back to Vodafone
-
crisps
(@freckulous) reported
@O2 Please can you help because trying to get through to a person on the phone or your app is making me feel quite unhinged. I just want to find out why I suddenly can't use my data. Thanks.
-
Kathryn
(@kathrynbstead) reported
@O2 My boyfriend called you to cancel on the 20th of September, and still somehow you haven’t cancelled the contract. What is your customer service number from a non-o2 device?
-
Dan
(@DanRichards0n) reported
@ProPhotographyP @O2 I’m not aware of this no as I’m an existing customer.
-
Simon Morton
(@samboy26) reported
@O2 Sorry I am unable to DM you The issue is that I have contacted 8 times, listened to all your telephone directions to frustration. Each time, someone either tries to resolve the issue, or fills out a form I simply cannot get access. I've changed my PW 8 times or more. @EE