O2 outages and service status in Headcorn, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Headcorn, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Headcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (40%)
- Internet (32%)
- Total Blackout (22%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Headcorn, England
The most recent O2 outage reports came from the following cities: Ashford, Sittingbourne, and Maidstone.
| City | Problem Type | Report Time |
|---|---|---|
 Ashford
|
Phone | 25 days ago |
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Sittingbourne
|
Phone | 1 month ago |
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Maidstone
|
Phone | 1 month ago |
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Sittingbourne
|
Wi-fi | 1 month ago |
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Maidstone
|
Phone | 2 months ago |
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Maidstone
|
Phone | 2 months ago |
Community Discussion
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O2 Issues Reports Near Headcorn, England
Latest outage, problems and issue reports in Headcorn and nearby locations:
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THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
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Daniel Grimwood 🇪🇺 (@danielgrimwood) reported from Paddock Wood, England@O2 charging me for an account I cancelled over a year ago. Hours on customer service calls and a callback arranged that didn't happen. 1 of them saying the account was deleted, the other saying its active, another denying they've taken the money at all. Absolutely unbelievable
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Daniel Grimwood 🇪🇺 (@danielgrimwood) reported from Paddock Wood, EnglandBeware of @O2 - 3days going through customer service to cancel an account I didn't know I had but was being charged for, hung up on, return calls not returned, refund offered, refund rescinded. If you leave o2, it is possible you haven't left o2! Be very careful
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Alfie Dobinson (@alfie_dobbo) reported from Kings Hill, England@AppleSupport @O2 I lost signal in an area known for bad signal but now I’m out of that area my signal won’t come back! Tried resetting device and network settings. Still no luck. Any help?
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Neil Bloor (@neilbloor) reported from Sittingbourne, EnglandUnfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.
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ᴄʜʟᴏᴇ ᴄ ᴘʀᴏᴅᴜᴄᴇʀ 🙅🏽♀️ (@ChloeCProducer) reported from Weavering, EnglandAnyone else got rubbish phone signal and 4g just not working lately? @O2
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Liv (@MrsLivC) reported from Ashford, England@O2 You don't care as long as you get your money each month! No customer care!
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Daniel Shade (@shade306) reported from Ashford, England@O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring
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Stuart Fotheringham (@StooMonster) reported from Ashford, England@Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.
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Pest Control Kent (@PestTechLtd) reported from Ulcombe, England@O2 I have been trying to contact the fraud team to report an incident. I have spoken to 3 of your so called customer service staff and no help. The last gave me an incorrect email address that has bounced back. Please advice me how I contact. #poorservice
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Elise (@elise_john85) reported from Maidstone, England@O2 I can’t get 4g indoors, some days barely 3G. I have to reset the network settings 2-3 each week. I’ve been with @o2 a long time but I’m considering moving elsewhere once this contract ends
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THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
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Adam | Lewis (@porter_a2m) reported from Maidstone, EnglandAdvised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!
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Elise John 🍊 (@kentgirlie) reported from Maidstone, England@Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!
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Simon Bates (@Simon_Bates_) reported from Bethersden, England@O2 is there a fault in the TN263BN area? On your website it says that the service is working fully, but I’m getting 3G and also ‘E’. There has to be a fault? This isn’t normal service for this area.
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Claire Morley (@clairemorley101) reported from Ashford, England@O2 I ported my O2 Pay mnthly number to Lebara. This morn I could send texts & make calls. But still not receiving calls or texts on my ported number. When people call it doesn't go through. Lebara say number only half ported? Can someone help please?
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Elise (@elise_john85) reported from Maidstone, England10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted
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Mirella (@Mirella2401) reported from Snodland, England@O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide
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TheRealVL (@therealVL) reported from Sittingbourne, England@O2 what a disgraceful company to sit there and take money from people and then cut their phones off really not being funny i thought in a contract you pay for a service not pay to have your service cut off! 😡😡😡 your a disgrace
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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paula hudson (@Paula_H25) reported@O2 Not working very hard eh? I still can’t get on my app!
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Robin Moseley (@RobinMoseley2) reported@O2 As soon as you knew there was a problem with the site you should have suspended sales until it was fixed. Shambolic
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blue and proud (@krocraig) reported@o2 @virginmedia both a waste of time trying since 10am for Peter Kay tickets for now to see pre sale sold out . Both a disgrace and should be supporting your customers on Saturday. Copy and paste the same comments all day and let people down #O2Priority #prioritymyarse
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AppleBravo (@Andrew98320929) reported@O2 What a load of horse ****.
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claire collier (@Lasvegas1805) reported@katie_louise_b @O2 I’ve been with them for years…..I’m def thinking of changing provider network terrible….and now this #timeforachange!!
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Jason (@J4S0N_1) reported@O2 What a **** network, been trying on 2 phones since this morning and didn’t even get on the site once !!!!
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Katie Louise Barlow (@katie_louise_b) reported@O2 Been thinking of leaving O2 for a while after 21 years of being a loyal customer… 4G is awful, calls constantly fail, mast always down in area. So not even getting a single chance of Peter Kay tickets, after 8 hours of constant refreshing, has confirmed… i’m changing provider!!
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Diane Unsworth (@DianeU) reported@O2 How have you sold all the tickets?? App not working since early doors. Has everyone who works at O2 bought them through back door. Joke but we're not laughing
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Dave Sparks (@dsparks83) reportedThe downtime is almost forgivable but a company the size of @o2 should have sorted it out much quicker - #o2priority still not working correctly. All in all a lot of a farce
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Claire Blackburn (@theatrelover214) reported@O2 Care to explain how this is possible when your app has been down all day and so has your website? 😡 It’s a joke.