O2 Outage Report in Headcorn, Kent, England

Problems in the last 24 hours in Headcorn, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Headcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Headcorn, England

The most recent O2 outage reports came from the following cities: Ashford, Sittingbourne, and Maidstone.

City	Problem Type	Report Time
Ashford	Phone	20 days ago
Sittingbourne	Phone	27 days ago
Maidstone	Phone	28 days ago
Sittingbourne	Wi-fi	30 days ago
Maidstone	Phone	1 month ago
Maidstone	Phone	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Headcorn, England

Latest outage, problems and issue reports in Headcorn and nearby locations:

• 
  Liv (@MrsLivC) reported 7 minutes ago from Ashford, England

  @O2 Definitely leaving you at the end of my contract. No help whatsoever!

• 
  Elise John 🍊 (@kentgirlie) reported 12 minutes ago from Maidstone, England

  @Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!

• 
  Adam | Lewis (@porter_a2m) reported 12 minutes ago from Maidstone, England

  Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!

• 
  Michelle Millard (@mishmashdiva) reported 14 minutes ago from Snodland, England

  @ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE

• 
  TheRealVL (@therealVL) reported 21 minutes ago from Sittingbourne, England

  @O2 what a disgraceful company to sit there and take money from people and then cut their phones off really not being funny i thought in a contract you pay for a service not pay to have your service cut off! 😡😡😡 your a disgrace

• 
  Stuart Fotheringham (@StooMonster) reported 21 minutes ago from Ashford, England

  @Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.

• 
  Liv (@MrsLivC) reported 28 minutes ago from Ashford, England

  @O2 You don't care as long as you get your money each month! No customer care!

• 
  Mirella (@Mirella2401) reported 30 minutes ago from Snodland, England

  @O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide

• 
  Elise (@elise_john85) reported 32 minutes ago from Maidstone, England

  @O2 I can’t get 4g indoors, some days barely 3G. I have to reset the network settings 2-3 each week. I’ve been with @o2 a long time but I’m considering moving elsewhere once this contract ends

• 
  Keith #0168 (@BadgerOfSteel) reported 37 minutes ago from Tenterden, England

  Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2

• 
  clayton berry (@cleggytaxi) reported 39 minutes ago from Burwash, England

  @AlanGreene73 @O2 It doesn’t fix it!

• 
  Michelle Millard (@mishmashdiva) reported 45 minutes ago from Snodland, England

  Really hating @O2 and some company called Ariel right now, both fighting over who’s customer I actually am. Paying over £100 a month for no data, it’s a total joke!!

• 
  THE FEE MG! 👩🏻 (@TMFeeG) reported 46 minutes ago from Maidstone, England

  @O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.

• 
  Daniel Grimwood 🇪🇺 (@danielgrimwood) reported 48 minutes ago from Paddock Wood, England

  @O2 charging me for an account I cancelled over a year ago. Hours on customer service calls and a callback arranged that didn't happen. 1 of them saying the account was deleted, the other saying its active, another denying they've taken the money at all. Absolutely unbelievable

• 
  Elise (@elise_john85) reported 48 minutes ago from Maidstone, England

  10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted

• 
  𝕁𝕠𝕟𝕒𝕥𝕙𝕒𝕟 𝔾𝕣𝕠𝕧𝕖𝕤 🇬🇧🇫🇷🇪🇸🇪🇺 (@JonathanCGroves) reported 52 minutes ago from Kings Hill, England

  @Freemason_UK @ThreeUKSupport @O2 I know, very rude. And considering it’s effectively globally broadcast, worrying the corporates haven’t taken action.

• 
  Neil Bloor (@neilbloor) reported 55 minutes ago from Sittingbourne, England

  Unfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.

• 
  Scott FFC Tanfield (@Scott_Tanfield) reported 56 minutes ago from Maidstone, England

  @suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.

• 
  Daniel Shade (@shade306) reported 57 minutes ago from Ashford, England

  @O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring

• 
  THE FEE MG! 👩🏻 (@TMFeeG) reported 57 minutes ago from Maidstone, England

  @O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Naff Naff (@NaffNaff88) reported 11 seconds ago

  @ThreeUK is the worst network I've had the misfortune of being conned into using!Their coverage claims are a complete joke 2 the point it's affecting my business. & 2 top it off customer service seems to think I'm lying about the severity of the issue! Wish I'd never left @O2

• 
  greWAR (@gre_war) reported 1 minute ago

  @O2 why am I only getting 3G service?

• 
  Poberto Raslie (@rwilloe) reported 1 minute ago

  @Beeestonia @O2 I bought mine online and got payg. Happy enough. Giff Gaff is on O2 network I think.

• 
  DPDgroup (@DPDgroup_news) reported 2 minutes ago

  @ianmx5 @O2 Hello! We appreciate the time you’ve taken in contacting us. We are sorry that you are having such problems. Would you mind contacting us via DM so we may follow up internally. Kind Regards

• 
  Samuel-Jack Mullins (@sammullins94) reported 2 minutes ago

  @O2 I won on O2 priority and it won’t let me redeem my voucher. Can someone help me please

• 
  Clive R. (@CliveR39) reported 4 minutes ago

  @virginmedia Thanks, seems @O2 issue bill as soon as sim is shipped- payment in advance for a service I can't use yet- wonder if THEY will respond to social media complaint? Thanks for YOUR reply. Yes- the agent gave me one price, contract price is higher- only £1. but matter of principle.

• 
  A dollop of kindness (@Pretty_Gorge) reported 5 minutes ago from City of London, England

  @creditkarma Tried the link and there’s no live chat option. Can you please help to avoid my @O2 mobile phone account being used fraudulently!!! #creditscore #poorcustomerservice #fraud

• 
  Scott Cunnington (@StumpyC94) reported 6 minutes ago

  @virginmedia @O2 bolt if quickly becoming the worst decision I've made in a long time.

• 
  Jules Toogood (@JulesToogood) reported 6 minutes ago

  Thanks @O2 for getting it so wrong when I wanted an #AppleWatch I went direct & saved loads, & received it within an hour! Your archaic methods & rude staff lost you an ongoing sale from a formerly loyal customer. Even lied about apology credit. 🤑🤑🤑

• 
  Bradley, Son of Andrew (@A7X__BRAD) reported 11 minutes ago

  **** your ****** signal @O2 Why do you offer 5g ready SIM cards when you can't even get internet or people hear me over the phone with 4g