O2 Outage Report in Headcorn, Kent, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Headcorn, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Headcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Headcorn, Kent, England 04/21/2024 07:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Headcorn, Kent, England

The most recent O2 outage reports came from the following cities: Ashford, West Malling, Maidstone and Faversham.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshford Phone
United KingdomWest Malling Phone
United KingdomMaidstone Phone
United KingdomWest Malling Phone
United KingdomMaidstone Phone
United KingdomMaidstone Phone

Community Discussion

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O2 Issues Reports Near Headcorn, England

Latest outage, problems and issue reports in Headcorn and nearby locations:

  • kentgirlie Elise John 🍊 (@kentgirlie) reported from Maidstone, England

    @Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!

  • BadgerOfSteel Keith #0168 (@BadgerOfSteel) reported from Tenterden, England

    Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2

  • MrsLivC Liv (@MrsLivC) reported from Ashford, England

    @O2 You don't care as long as you get your money each month! No customer care!

  • therealVL TheRealVL (@therealVL) reported from Sittingbourne, England

    @O2 what a disgraceful company to sit there and take money from people and then cut their phones off really not being funny i thought in a contract you pay for a service not pay to have your service cut off! 😡😡😡 your a disgrace

  • Scott_Tanfield Scott FFC Tanfield (@Scott_Tanfield) reported from Maidstone, England

    @suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.

  • MrsLivC Liv (@MrsLivC) reported from Ashford, England

    @O2 Definitely leaving you at the end of my contract. No help whatsoever!

  • porter_a2m Adam | Lewis (@porter_a2m) reported from Maidstone, England

    Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!

  • Mirella2401 Mirella (@Mirella2401) reported from Snodland, England

    @O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide

  • neilbloor Neil Bloor (@neilbloor) reported from Sittingbourne, England

    Unfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.

  • mishmashdiva Michelle Millard (@mishmashdiva) reported from Snodland, England

    @ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE

  • TMFeeG THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England

    @O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.

  • TMFeeG THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England

    @O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity

  • cleggytaxi clayton berry (@cleggytaxi) reported from Burwash, England

    @AlanGreene73 @O2 It doesn’t fix it!

  • mishmashdiva Michelle Millard (@mishmashdiva) reported from Snodland, England

    Really hating @O2 and some company called Ariel right now, both fighting over who’s customer I actually am. Paying over £100 a month for no data, it’s a total joke!!

  • elise_john85 Elise (@elise_john85) reported from Maidstone, England

    10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted

  • StooMonster Stuart Fotheringham (@StooMonster) reported from Ashford, England

    @Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.

  • elise_john85 Elise (@elise_john85) reported from Maidstone, England

    @O2 I can’t get 4g indoors, some days barely 3G. I have to reset the network settings 2-3 each week. I’ve been with @o2 a long time but I’m considering moving elsewhere once this contract ends

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring

  • JonathanCGroves 𝕁𝕠𝕟𝕒𝕥𝕙𝕒𝕟 𝔾𝕣𝕠𝕧𝕖𝕤 🇬🇧🇫🇷🇪🇸🇪🇺 (@JonathanCGroves) reported from Kings Hill, England

    @Freemason_UK @ThreeUKSupport @O2 I know, very rude. And considering it’s effectively globally broadcast, worrying the corporates haven’t taken action.

  • danielgrimwood Daniel Grimwood 🇪🇺 (@danielgrimwood) reported from Paddock Wood, England

    @O2 charging me for an account I cancelled over a year ago. Hours on customer service calls and a callback arranged that didn't happen. 1 of them saying the account was deleted, the other saying its active, another denying they've taken the money at all. Absolutely unbelievable

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MerGM MerGM (@MerGM) reported

    Hi @O2 for the whole of today I got no signal. "Looks like a nearby phone mast isn’t working as it should, sorry. Our engineers are likely to be on the case already, and your service might come and go until we fix it". Is there an estimate for the fix?

  • DaniEStewart1 DaniEStewart💙💙💙 (@DaniEStewart1) reported

    @O2 @TheO2 you stole £415.20p,call customer service 4 time,toldwill be sorted and will have my moneyback,called today AGAIN still waiting for my money,NO INTEGRITY,NO RESPECT,NO DECENCY. ARE YOU ASHEMED OF YOURSELF HOW YOU TREAT CUSTOMERS??

  • DavidGregJones Greg Jones (@DavidGregJones) reported

    Hi @O2 I’m a long-standing mobile customer with yourselves, but my signal at home is appalling. This has become especially troublesome, given home working caused by Covid. Is there any signal boosting technology you can recommend?

  • mattd1981 Matt Dickinson (@mattd1981) reported

    @virginmedia whatever you do..... do not go with virgin mobile....... horrendous customer service. Promise to call back and never do. Do not follow up on complaints. Do not listen and seem unbothered on the phone. Really frustrating. Go with @O2

  • ianrobbie Ian Robbie (@ianrobbie) reported

    @O2 Can you please confirm the status of my account? I received two phones at the start of the week but can't use them because my SIM cards have been blocked and my account closed, apparently due to fraud? Can't get an answer from fraud team (via email) and live chat can't help.

  • craig_pick Craig Pickering (@craig_pick) reported

    @VodafoneUK had a disgusting live chat today with one of your staff members. Tried to raise a complaint as mobile contract costs doubled. Terrible attitude that will result in me moving to a more reputable provider with more respect for their customers. @EE @O2

  • _Ema_W_ Ema (@_Ema_W_) reported

    @O2 It won’t let me Register a return it just keeps asking for the diagnostic problem

  • jord_cummings jordanne (@jord_cummings) reported

    @O2 are ****

  • Steve_Red_Beard Red Steve (@Steve_Red_Beard) reported

    @GrantRustique @O2 I will try a full system wipe , then move my O2 physical SIM to esim again , then that frees up the SIM tray for my EE physical SIM , then at least I've got a fresh system as well as both Sims active in case one has a yawn and slows down or drops connection.

  • kambleam Ajay Kamble (@kambleam) reported

    @O2 Hello, my number 7407739506 is port in to another service provider , please stop billing me.