O2 Outage Report in Headcorn, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Headcorn, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Headcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Headcorn, Kent, England
The most recent O2 outage reports came from the following cities: Maidstone.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Total Blackout | |
| Maidstone |
Wi-fi | |
| Ashford |
Wi-fi | |
| Tenterden |
Phone | |
| Maidstone |
Phone | |
| Maidstone |
Internet |
Community Discussion
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O2 Issues Reports Near Headcorn, England
Latest outage, problems and issue reports in Headcorn and nearby locations:
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
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Michelle Millard
(@mishmashdiva) reported
from
Snodland, England
@ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE
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Lauren Jean👱🏻♀️
(@laurenjean23) reported
from
Ashford, England
When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈
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Keith #0168
(@BadgerOfSteel) reported
from
Tenterden, England
Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
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clayton berry
(@cleggytaxi) reported
from
Burwash, England
@AlanGreene73 @O2 It doesn’t fix it!
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Daniel Shade
(@shade306) reported
from
Ashford, England
@O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring
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Elise
(@elise_john85) reported
from
Maidstone, England
10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted
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James Scott
(@James0911CPFC) reported
from
Sittingbourne, England
@O2 signal in Sittingbourne Kent is dreadful! Has been for months now
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Elise
(@elise_john85) reported
from
Maidstone, England
@O2 I can’t get 4g indoors, some days barely 3G. I have to reset the network settings 2-3 each week. I’ve been with @o2 a long time but I’m considering moving elsewhere once this contract ends
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Michelle Millard
(@mishmashdiva) reported
from
Snodland, England
Really hating @O2 and some company called Ariel right now, both fighting over who’s customer I actually am. Paying over £100 a month for no data, it’s a total joke!!
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𝕁𝕠𝕟𝕒𝕥𝕙𝕒𝕟 𝔾𝕣𝕠𝕧𝕖𝕤 🇬🇧🇫🇷🇪🇸🇪🇺
(@JonathanCGroves) reported
from
Kings Hill, England
@Freemason_UK @ThreeUKSupport @O2 I know, very rude. And considering it’s effectively globally broadcast, worrying the corporates haven’t taken action.
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Mirella
(@Mirella2401) reported
from
Snodland, England
@O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
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Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!
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Neil Bloor
(@neilbloor) reported
from
Sittingbourne, England
Unfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 You don't care as long as you get your money each month! No customer care!
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 Definitely leaving you at the end of my contract. No help whatsoever!
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Adam | Lewis
(@porter_a2m) reported
from
Maidstone, England
Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!
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Scott FFC Tanfield
(@Scott_Tanfield) reported
from
Maidstone, England
@suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.
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Stuart Fotheringham
(@StooMonster) reported
from
Ashford, England
@Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Sheppard Business Mentor
(@LSheppardMentor) reported
@O2 i have been trying all day to complete an order both online & over the phone, sometimes i can only get to the 2nd stage, others both online & over the phone it is coming up error on the final checkout. is your system having problems?
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Daniel Foster
(@DanielF89367233) reported
@O2 baffling conversation with O2 customer service….. issues with coverage and none the wiser after talking to them…. Very contradictive phone call
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Ged Jones
(@ged20d) reported
@o2 absolutely bobbins network! Infact its probably the only network provider who have gone backwards in the last 13years. #JOKE!! 🤬🤬🤬 Cant wait to get back to a network with a decent infrastructure @EE @BT
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John mangan
(@johnemangan1) reported
@O2 , I had a message saying we have turned off 4G, I have no signal at all, the coverage checker says no issues, I have messaged through My o2 no response
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Jack Elliott
(@Jack_250) reported
The service i have received from @O2 over the last 6-8 weeks has been disgusting. Never have i felt the need to lodge a complaint against a company.but the advice and service i have received from there advisors has now led me to a point that will seriously impact my credit file.
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Stacy Chappelow
(@stacychap85) reported
@O2 is there someone I can speak to regarding a complaint about my upgrade and bill?I'm just ignored everytime I ask on here! The communication from your side has been absolutely shocking! Have been a customer for a number of years and am really disappointed it's come this far
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Q
(@DonSmeelo) reported
@O2 thanks for wasting an hour of my life because orders and support were not completed and abissmal. Not using your services for new products again
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Mr O
(@__OZZYTECH__) reported
@O2 Not very happy your customer services team have caused an issue while making changes to my account that I did not ask for. I am. It able to make or receive calls and missed a Job interview call due to their incompetence! #badnetwork #INCOMPETENT
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John PP Hunt
(@jpph10) reported
@Dragonfly293 @Flapper_Kirby @O2 If there is no relable reception surely they are in breach of contract and you can terminate early without penalty?
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Francesca Wood
(@WestlifesUKFan) reported
@O2 Hi there Just wondering are you having any network issues in London? As on Tuesday I was up there for hospital appointment after I came out at 2pm I kept getting cut off and also my dad noticed today the line was bad as he's in London today working.