O2 outages and service status in Headcorn, England

Problems in the last 24 hours in Headcorn, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Headcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Headcorn, England

Latest outage, problems and issue reports in Headcorn and nearby locations:

• 
  Neil Bloor (@neilbloor) reported 1 minute ago from Sittingbourne, England

  Unfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.

• 
  Lauren Jean👱🏻‍♀️ (@laurenjean23) reported 1 minute ago from Ashford, England

  When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈

• 
  clayton berry (@cleggytaxi) reported 2 minutes ago from Burwash, England

  @AlanGreene73 @O2 It doesn’t fix it!

• 
  TheRealVL (@therealVL) reported 3 minutes ago from Sittingbourne, England

  @O2 what a disgraceful company to sit there and take money from people and then cut their phones off really not being funny i thought in a contract you pay for a service not pay to have your service cut off! 😡😡😡 your a disgrace

• 
  Mirella (@Mirella2401) reported 4 minutes ago from Snodland, England

  @O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide

• 
  Daniel Shade (@shade306) reported 6 minutes ago from Ashford, England

  @O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring

• 
  Adam | Lewis (@porter_a2m) reported 10 minutes ago from Maidstone, England

  Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!

• 
  Scott FFC Tanfield (@Scott_Tanfield) reported 10 minutes ago from Maidstone, England

  @suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.

• 
  Pest Control Kent (@PestTechLtd) reported 20 minutes ago from Ulcombe, England

  @O2 I have been trying to contact the fraud team to report an incident. I have spoken to 3 of your so called customer service staff and no help. The last gave me an incorrect email address that has bounced back. Please advice me how I contact. #poorservice

• 
  Michelle Millard (@mishmashdiva) reported 22 minutes ago from Snodland, England

  Really hating @O2 and some company called Ariel right now, both fighting over who’s customer I actually am. Paying over £100 a month for no data, it’s a total joke!!

• 
  Daniel Grimwood 🇪🇺 (@danielgrimwood) reported 24 minutes ago from Paddock Wood, England

  @O2 charging me for an account I cancelled over a year ago. Hours on customer service calls and a callback arranged that didn't happen. 1 of them saying the account was deleted, the other saying its active, another denying they've taken the money at all. Absolutely unbelievable

• 
  Liv (@MrsLivC) reported 34 minutes ago from Ashford, England

  @O2 You don't care as long as you get your money each month! No customer care!

• 
  Simon Bates (@Simon_Bates_) reported 35 minutes ago from Bethersden, England

  @O2 is there a fault in the TN263BN area? On your website it says that the service is working fully, but I’m getting 3G and also ‘E’. There has to be a fault? This isn’t normal service for this area.

• 
  𝕁𝕠𝕟𝕒𝕥𝕙𝕒𝕟 𝔾𝕣𝕠𝕧𝕖𝕤 🇬🇧🇫🇷🇪🇸🇪🇺 (@JonathanCGroves) reported 41 minutes ago from Kings Hill, England

  @Freemason_UK @ThreeUKSupport @O2 I know, very rude. And considering it’s effectively globally broadcast, worrying the corporates haven’t taken action.

• 
  Elise (@elise_john85) reported 44 minutes ago from Maidstone, England

  @O2 I can’t get 4g indoors, some days barely 3G. I have to reset the network settings 2-3 each week. I’ve been with @o2 a long time but I’m considering moving elsewhere once this contract ends

• 
  Liv (@MrsLivC) reported 45 minutes ago from Ashford, England

  @O2 Definitely leaving you at the end of my contract. No help whatsoever!

• 
  Elise John 🍊 (@kentgirlie) reported 46 minutes ago from Maidstone, England

  @Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!

• 
  ᴄʜʟᴏᴇ ᴄ ᴘʀᴏᴅᴜᴄᴇʀ 🙅🏽‍♀️ (@ChloeCProducer) reported 48 minutes ago from Weavering, England

  Anyone else got rubbish phone signal and 4g just not working lately? @O2

• 
  Stuart Fotheringham (@StooMonster) reported 49 minutes ago from Ashford, England

  @Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.

• 
  THE FEE MG! 👩🏻 (@TMFeeG) reported 59 minutes ago from Maidstone, England

  @O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mondialiste Bilwala 🇨🇩 (@WhoUsedBillwala) reported 5 minutes ago

  @O2 hasn’t given me signal for 4 days

• 
  KopiteinPoland (@KopiteinPoland) reported 6 minutes ago

  I never had issue with @o2 until they merged with virgin media. Now I wouldn’t recommend them to anyone. You try and use the website, pages don’t load. Information isn’t available. How do you keep on top of your account. #awfulservice #neveragain

• 
  Lauren McLellan (@lmclells90) reported 6 minutes ago

  @o2 Now I am receiving threatening messages to say my account is going to be suspended, I owe additional charges and my credit rating will be affected. I am 6 days post partum and was v poorly giving birth having me rushed into hospital as an emergency. I do not need this.

• 
  Mr H (@ThatBloke0101) reported 7 minutes ago

  @O2 you claim you have the perfect connection..so why am I getting slow loading times for normal Web pages when in built up areas? Last week at Ashton Gate, Bristol. No signal. Right now, im in Weston-Super-Mare in a trading estate with a god awful signal.

• 
  Abdulhameed (@harmyd007) reported 8 minutes ago

  @O2 I need to change my PAYG tariff today, but support says I have to wait until my billing cycle ends on Sept 4th. I have zero internet and buying a bolt-on isn't viable. Can someone please help me process this tariff swap now?

• 
  Jeremy Squirrell (@Jes_Squirrell) reported 8 minutes ago

  @wheat_daddy @O2 Could be the coms mast itself. We’ve had trouble with Vodafone signal for a few weeks, then all of a sudden we have got upgraded to 5G and a decent phone signal. Hopefully you’ll get the same soon? 🤞

• 
  M🍏Cintosh (@MCintosh1954) reported 10 minutes ago

  Network service from @O2 has fallen dramatically over the last few months. It's absolutely appalling in central London. Once my contract expires I'm off. Unfortunately I still have a year and a half left and they've said it'll cost over £234 to break the contract. 😡

• 
  courtney 6 (@notearsalright) reported 10 minutes ago

  @sunsetsari @O2 @TheO2 omg freya isn't he an icon ive never met a venue worker so lovely

• 
  STEVEN LOATES (@Loatesy95) reported 11 minutes ago

  @O2 I’ve travelled all over the place this year and I’ve just started noticing how frequent it drops off. Motorways, town centres, the whole area around my house. Not something I had issues with before but this year it seems to be getting worse

• 
  Darren Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇮🇪 (@dazz20) reported 11 minutes ago

  @BelfastGiants @O2 They are shockingly bad