O2 outages and service status in Headcorn, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Headcorn, including 0 direct reports.
- The most common problems reported in this area mention E-mail.
- E-mail (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Headcorn, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Headcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Headcorn, England
The most recent O2 outage reports came from the following cities: Ashford, and Snodland.
| City | Problem Type | Report Time |
|---|---|---|
 Ashford
|
23 days ago | |
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Snodland
|
Phone | 2 months ago |
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Ashford
|
Phone | 4 months ago |
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Sittingbourne
|
Phone | 4 months ago |
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Maidstone
|
Phone | 4 months ago |
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Sittingbourne
|
Wi-fi | 5 months ago |
Community Discussion
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O2 Issues Reports Near Headcorn, England
Latest outage, problems and issue reports in Headcorn and nearby locations:
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Simon Bates (@Simon_Bates_) reported from Bethersden, England@O2 is there a fault in the TN263BN area? On your website it says that the service is working fully, but I’m getting 3G and also ‘E’. There has to be a fault? This isn’t normal service for this area.
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Keith #0168 (@BadgerOfSteel) reported from Tenterden, EnglandReason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
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Scott FFC Tanfield (@Scott_Tanfield) reported from Maidstone, England@suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.
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Daniel Shade (@shade306) reported from Ashford, England@O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring
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Liv (@MrsLivC) reported from Ashford, England@O2 Definitely leaving you at the end of my contract. No help whatsoever!
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Pest Control Kent (@PestTechLtd) reported from Ulcombe, England@O2 I have been trying to contact the fraud team to report an incident. I have spoken to 3 of your so called customer service staff and no help. The last gave me an incorrect email address that has bounced back. Please advice me how I contact. #poorservice
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ᴄʜʟᴏᴇ ᴄ ᴘʀᴏᴅᴜᴄᴇʀ 🙅🏽♀️ (@ChloeCProducer) reported from Weavering, EnglandAnyone else got rubbish phone signal and 4g just not working lately? @O2
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Adam | Lewis (@porter_a2m) reported from Maidstone, EnglandAdvised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!
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Michelle Millard (@mishmashdiva) reported from Snodland, EnglandReally hating @O2 and some company called Ariel right now, both fighting over who’s customer I actually am. Paying over £100 a month for no data, it’s a total joke!!
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TheRealVL (@therealVL) reported from Sittingbourne, England@O2 what a disgraceful company to sit there and take money from people and then cut their phones off really not being funny i thought in a contract you pay for a service not pay to have your service cut off! 😡😡😡 your a disgrace
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Elise John 🍊 (@kentgirlie) reported from Maidstone, England@Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!
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THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
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Neil Bloor (@neilbloor) reported from Sittingbourne, EnglandUnfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.
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THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
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Elise (@elise_john85) reported from Maidstone, England10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted
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Alfie Dobinson (@alfie_dobbo) reported from Kings Hill, England@AppleSupport @O2 I lost signal in an area known for bad signal but now I’m out of that area my signal won’t come back! Tried resetting device and network settings. Still no luck. Any help?
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𝕁𝕠𝕟𝕒𝕥𝕙𝕒𝕟 𝔾𝕣𝕠𝕧𝕖𝕤 🇬🇧🇫🇷🇪🇸🇪🇺 (@JonathanCGroves) reported from Kings Hill, England@Freemason_UK @ThreeUKSupport @O2 I know, very rude. And considering it’s effectively globally broadcast, worrying the corporates haven’t taken action.
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Elise (@elise_john85) reported from Maidstone, England@O2 I can’t get 4g indoors, some days barely 3G. I have to reset the network settings 2-3 each week. I’ve been with @o2 a long time but I’m considering moving elsewhere once this contract ends
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Claire Morley (@clairemorley101) reported from Ashford, England@O2 I ported my O2 Pay mnthly number to Lebara. This morn I could send texts & make calls. But still not receiving calls or texts on my ported number. When people call it doesn't go through. Lebara say number only half ported? Can someone help please?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jordan J MacGeever (@j_macgeever) reported@DelBoy80s @EnglandRugby @O2 Facts. **** him off
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Brandon McFarlane (@BMcFarlaneUK) reportedJust completed my first test on the Buffering Britain app. Not surprised to get a result of "no usable signal" in my house in Preston on @O2.
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Jon Thompson (@JohnnyFocal) reported@O2 Well, literally, I don't have any data throughput virtually nowhere around the whole of central London, around Soho, Covent Garden, Bloomsbury, King's Cross. And it's not my iPhone and it's not the settings, because I have three iPhones, all with different services from Vodafone, EE, 3, and yourself. Oh, and also Giffgaff, which is on the same network as yours, but Giffgaff always seems to work. Weird that. So either you've completely throttled my data to zero, which is odd considering I'm on the ultimate package, or the service just doesn't work in central London. See if you can fix it.
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Brandon McFarlane (@BMcFarlaneUK) reported@O2 Thanks. I've downloaded the app and trying to run a speed test, but it says "you currently do not have network connectivity". I'm very much aware that's what the problem is. I'll leave it to you to find a solution.
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Benjamin Webster (@benjaminlfc) reported@CherryBooBopper @O2 If submitted to the complaint review service email address you’ll be lucky if you hear anything what you will get is an automated email after 4 weeks telling you they’re still looking into the complaint, you’ll then get one after 8 weeks stating you can go to CISAS and only after going to them will you get a response from O2
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joe ♞ (@ComradeAzul) reported@O2 hi do you have a customer service email please?
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The Nezir (@The_Nezir) reported@O2 Interestingly, three months ago, on the same day, I transferred both of my SIM cards to O2, installed eSIMs in two new iPhone Airs, both with the same iOS version. I carry both with me, and while one works perfectly, the other doesn't. When I told this to the service technician,
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Felicia Van Cartier (@feliciavcartier) reported@O2 Shame you have a **** network at home @o2. When are you actually going to do something about that???
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Dora (@doraexploring) reported@O2 @LutzSchueler (2/2) I took out a new contract to see if that might fix. It hasn't. Now your CS phone rep's saying I would have to pay £20pm to connect to network and is making baseless claim that I got refused because I failed credit check. At wits end & want to leave O2 now.
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KUMB21⚒️ (@Peace211858581) reported@BasilTheGreat Yet @O2 keep putting their prices up but the service gets worse? 😔🫣