O2 Outage Report in Headcorn, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Headcorn, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Headcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Headcorn, Kent, England
The most recent O2 outage reports came from the following cities: Maidstone.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Wi-fi | |
| Ashford |
Wi-fi | |
| Tenterden |
Phone | |
| Maidstone |
Phone | |
| Maidstone |
Internet | |
| Faversham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Headcorn, England
Latest outage, problems and issue reports in Headcorn and nearby locations:
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Simon Bates
(@Simon_Bates_) reported
from
Bethersden, England
@O2 is there a fault in the TN263BN area? On your website it says that the service is working fully, but I’m getting 3G and also ‘E’. There has to be a fault? This isn’t normal service for this area.
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Claire Morley
(@clairemorley101) reported
from
Ashford, England
@O2 I ported my O2 Pay mnthly number to Lebara. This morn I could send texts & make calls. But still not receiving calls or texts on my ported number. When people call it doesn't go through. Lebara say number only half ported? Can someone help please?
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Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!
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Neil Bloor
(@neilbloor) reported
from
Sittingbourne, England
Unfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.
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TheRealVL
(@therealVL) reported
from
Sittingbourne, England
@O2 what a disgraceful company to sit there and take money from people and then cut their phones off really not being funny i thought in a contract you pay for a service not pay to have your service cut off! 😡😡😡 your a disgrace
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Pest Control Kent
(@PestTechLtd) reported
from
Ulcombe, England
@O2 I have been trying to contact the fraud team to report an incident. I have spoken to 3 of your so called customer service staff and no help. The last gave me an incorrect email address that has bounced back. Please advice me how I contact. #poorservice
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Alfie Dobinson
(@alfie_dobbo) reported
from
Kings Hill, England
@AppleSupport @O2 I lost signal in an area known for bad signal but now I’m out of that area my signal won’t come back! Tried resetting device and network settings. Still no luck. Any help?
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Elise
(@elise_john85) reported
from
Maidstone, England
@O2 I can’t get 4g indoors, some days barely 3G. I have to reset the network settings 2-3 each week. I’ve been with @o2 a long time but I’m considering moving elsewhere once this contract ends
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Daniel Grimwood 🇪🇺
(@danielgrimwood) reported
from
Paddock Wood, England
@O2 charging me for an account I cancelled over a year ago. Hours on customer service calls and a callback arranged that didn't happen. 1 of them saying the account was deleted, the other saying its active, another denying they've taken the money at all. Absolutely unbelievable
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Mirella
(@Mirella2401) reported
from
Snodland, England
@O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide
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Adam | Lewis
(@porter_a2m) reported
from
Maidstone, England
Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!
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Stuart Fotheringham
(@StooMonster) reported
from
Ashford, England
@Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
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Elise
(@elise_john85) reported
from
Maidstone, England
10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted
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clayton berry
(@cleggytaxi) reported
from
Burwash, England
@AlanGreene73 @O2 It doesn’t fix it!
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Liv
(@MrsLivC) reported
from
Ashford, England
@O2 You don't care as long as you get your money each month! No customer care!
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Daniel Shade
(@shade306) reported
from
Ashford, England
@O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring
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Daniel Grimwood 🇪🇺
(@danielgrimwood) reported
from
Paddock Wood, England
Beware of @O2 - 3days going through customer service to cancel an account I didn't know I had but was being charged for, hung up on, return calls not returned, refund offered, refund rescinded. If you leave o2, it is possible you haven't left o2! Be very careful
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ᴄʜʟᴏᴇ ᴄ ᴘʀᴏᴅᴜᴄᴇʀ 🙅🏽♀️
(@ChloeCProducer) reported
from
Weavering, England
Anyone else got rubbish phone signal and 4g just not working lately? @O2
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Bevington
(@dan_bevington) reported
@O2 Hello! Is someone able to help me activate wifi calling please? When I go to switch it on in my iPhone settings, it says I need to contact O2 to get it activated... I tried calling 202, but can't get through to anyone. Thanks.
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This is not my beautiful house 🇪🇺
(@BADHofbauer) reported
@O2 I have been messed around for over a week after paying for an upgrade. Still no phone despite being told to cancel yesterday & that someone would call back this morning. No one did. Now spent 1.5 hrs trying to talk to someone & been cut off 20 times! 2x after getting through!
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Neil
(@NeilCusack) reported
@O2 3rd day of no service, can’t get through on phone, online chat doesn’t work and you aren’t responding to Twitter Messages? Help? Truly the worst customer service I think I’ve ever received.
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Trish Gordon
(@TriciaGordon) reported
@O2 I have completed this form on Tuesday and No response ! how can i get an update ? no webchat or customer service on telephone again - very poor onboarding experience for new customers
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Mel Williamson
(@Miss_Melly1980) reported
@O2 Says network is fine. Can’t log on cause I can’t get the code cause texts aren’t coming through.
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Nilesh Kale
(@NileeshKale) reported
@O2 I have requested to keep my number and filled the online form. It is still not actioned and no messages/emails from o2. Can someone help?
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Frances JB
(@heyfrancesjb) reported
@O2 I’m officially counting down the days until O2 fixes the issue with viewing previous bills.
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Bry
(@bryvw1973) reported
@O2 been a loyal customer for 12 years and today that’s all gone out the window will poor service and customer services that don’t listen or care. Shocking
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Rahul Aggarwal
(@rahulaggarwal) reported
@O2 Hi, I am not seeing any update on PM. Assume you can't help either?
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Vix M
(@Nerd_with_bird) reported
@O2 I'm counting down the days until the end of the contract so I can go elsewhere...