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O2

O2 Outage Report in Headcorn, Kent, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Headcorn, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Headcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Headcorn, England

The most recent O2 outage reports came from the following cities: Ashford, Sittingbourne, and Maidstone.

CityProblem TypeReport Time
Ashford Phone 22 days ago
Sittingbourne Phone 29 days ago
Maidstone Phone 1 month ago
Sittingbourne Wi-fi 1 month ago
Maidstone Phone 1 month ago
Maidstone Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Headcorn, England

Latest outage, problems and issue reports in Headcorn and nearby locations:

  • cleggytaxi
    clayton berry (@cleggytaxi) reported from Burwash, England

    @AlanGreene73 @O2 It doesn’t fix it!

  • StooMonster
    Stuart Fotheringham (@StooMonster) reported from Ashford, England

    @Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.

  • MrsLivC
    Liv (@MrsLivC) reported from Ashford, England

    @O2 You don't care as long as you get your money each month! No customer care!

  • JonathanCGroves
    𝕁𝕠𝕟𝕒𝕥𝕙𝕒𝕟 𝔾𝕣𝕠𝕧𝕖𝕤 🇬🇧🇫🇷🇪🇸🇪🇺 (@JonathanCGroves) reported from Kings Hill, England

    @Freemason_UK @ThreeUKSupport @O2 I know, very rude. And considering it’s effectively globally broadcast, worrying the corporates haven’t taken action.

  • BadgerOfSteel
    Keith #0168 (@BadgerOfSteel) reported from Tenterden, England

    Reason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2

  • laurenjean23
    Lauren Jean👱🏻‍♀️ (@laurenjean23) reported from Ashford, England

    When @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈

  • elise_john85
    Elise (@elise_john85) reported from Maidstone, England

    10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted

  • kentgirlie
    Elise John 🍊 (@kentgirlie) reported from Maidstone, England

    @Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!

  • TMFeeG
    THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England

    @O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.

  • elise_john85
    Elise (@elise_john85) reported from Maidstone, England

    @O2 I can’t get 4g indoors, some days barely 3G. I have to reset the network settings 2-3 each week. I’ve been with @o2 a long time but I’m considering moving elsewhere once this contract ends

  • Mirella2401
    Mirella (@Mirella2401) reported from Snodland, England

    @O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide

  • neilbloor
    Neil Bloor (@neilbloor) reported from Sittingbourne, England

    Unfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.

  • Scott_Tanfield
    Scott FFC Tanfield (@Scott_Tanfield) reported from Maidstone, England

    @suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.

  • mishmashdiva
    Michelle Millard (@mishmashdiva) reported from Snodland, England

    Really hating @O2 and some company called Ariel right now, both fighting over who’s customer I actually am. Paying over £100 a month for no data, it’s a total joke!!

  • shade306
    Daniel Shade (@shade306) reported from Ashford, England

    @O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring

  • therealVL
    TheRealVL (@therealVL) reported from Sittingbourne, England

    @O2 what a disgraceful company to sit there and take money from people and then cut their phones off really not being funny i thought in a contract you pay for a service not pay to have your service cut off! 😡😡😡 your a disgrace

  • porter_a2m
    Adam | Lewis (@porter_a2m) reported from Maidstone, England

    Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!

  • TMFeeG
    THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England

    @O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity

  • mishmashdiva
    Michelle Millard (@mishmashdiva) reported from Snodland, England

    @ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE

  • MrsLivC
    Liv (@MrsLivC) reported from Ashford, England

    @O2 Definitely leaving you at the end of my contract. No help whatsoever!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • QualityAdmin
    Dirk Gently (@QualityAdmin) reported

    @O2 is it still possible to merge accounts in MyO2? I have 2 pay monthly accounts and they used to be covered on the same login but for some reason they’re now separate and I can’t re-merge them!

  • iamrealchris700
    Chris (@iamrealchris700) reported

    Why on earth is @O2 fixing there network at Christmas time I've had no internet yesterday or today they've all year to do this why wait until till this time of year

  • uzi_mc
    Keith Merriman (@uzi_mc) reported

    @darrencoleshill @O2 Good luck - have been trying to get this looked at by @O2 since about 8pm yesterday; tweets, webchat, 3 calls to contact centre…still not working!

  • SteveJCSmith
    Steve Smith (@SteveJCSmith) reported

    @O2 Do you guys ever answer your customer help DMs? Nightmare transferring SIM over from @virginmedia

  • _Sarah_S_
    Sarah Smith (@_Sarah_S_) reported

    @O2 why are you taking orders for Beats headphones when you are not delivering them? 4 weeks I have been waiting! Not able to do an online chat and phone line keeps cutting me off. Shocking service!!!

  • GemmaMiddleton1
    Gemma Middleton ACIM (@GemmaMiddleton1) reported

    @O2 worst phone experience trying to get through to customer services; the automated options keep ending the call! I need to speak to someone (an actual person) about my son’s Xmas present! Please help!

  • AndyGroundwater
    Andy Groundwater (@AndyGroundwater) reported

    Hi @O2 I'm trying to set the call forward feature but keep getting a message saying there's a network or sim error. Tried switching off and back on and removing the sim card, but no joy. Any ideas please?

  • codyjaye
    Cody Smith (@codyjaye) reported

    @O2 why has my signal been so bad these past 2 days and my mobile data so slow? :(

  • RebeccaLangdon3
    Rebecca Langdon (@RebeccaLangdon3) reported

    @O2 my greggs sweet treats voucher says it’s used but isn’t working in the store. Can you help please ?

  • pammyd7
    Pam & Holly🎄🤶 (@pammyd7) reported

    @O2 But I can’t sign in to effing O2 in the first place!