O2 Outage Report in Headcorn, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Headcorn, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Headcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Headcorn, England
The most recent O2 outage reports came from the following cities: Ashford, Sittingbourne, and Maidstone.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 22 days ago |
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Phone | 29 days ago |
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Phone | 1 month ago |
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Wi-fi | 1 month ago |
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Phone | 1 month ago |
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Phone | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Headcorn, England
Latest outage, problems and issue reports in Headcorn and nearby locations:
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Stuart Fotheringham (@StooMonster) reported from Ashford, England@Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.
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Liv (@MrsLivC) reported from Ashford, England@O2 You don't care as long as you get your money each month! No customer care!
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𝕁𝕠𝕟𝕒𝕥𝕙𝕒𝕟 𝔾𝕣𝕠𝕧𝕖𝕤 🇬🇧🇫🇷🇪🇸🇪🇺 (@JonathanCGroves) reported from Kings Hill, England@Freemason_UK @ThreeUKSupport @O2 I know, very rude. And considering it’s effectively globally broadcast, worrying the corporates haven’t taken action.
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Keith #0168 (@BadgerOfSteel) reported from Tenterden, EnglandReason number 100 not to go with 3 Three. 2 years after leaving them they start taking a direct debit from you and when you phone up the line drops! @ThreeUK refund now please. I'll stick with a network i can trust - @O2
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Lauren Jean👱🏻♀️ (@laurenjean23) reported from Ashford, EnglandWhen @BarclaysUKHelp send you a message about charges because @O2 have taken my bill money a day earlier than usual, damn u February 😫🙈
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Elise (@elise_john85) reported from Maidstone, England10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted
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Elise John 🍊 (@kentgirlie) reported from Maidstone, England@Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!
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THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
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Elise (@elise_john85) reported from Maidstone, England@O2 I can’t get 4g indoors, some days barely 3G. I have to reset the network settings 2-3 each week. I’ve been with @o2 a long time but I’m considering moving elsewhere once this contract ends
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Mirella (@Mirella2401) reported from Snodland, England@O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide
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Neil Bloor (@neilbloor) reported from Sittingbourne, EnglandUnfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.
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Scott FFC Tanfield (@Scott_Tanfield) reported from Maidstone, England@suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.
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Michelle Millard (@mishmashdiva) reported from Snodland, EnglandReally hating @O2 and some company called Ariel right now, both fighting over who’s customer I actually am. Paying over £100 a month for no data, it’s a total joke!!
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Daniel Shade (@shade306) reported from Ashford, England@O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring
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TheRealVL (@therealVL) reported from Sittingbourne, England@O2 what a disgraceful company to sit there and take money from people and then cut their phones off really not being funny i thought in a contract you pay for a service not pay to have your service cut off! 😡😡😡 your a disgrace
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Adam | Lewis (@porter_a2m) reported from Maidstone, EnglandAdvised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!
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THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
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Michelle Millard (@mishmashdiva) reported from Snodland, England@ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE
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Liv (@MrsLivC) reported from Ashford, England@O2 Definitely leaving you at the end of my contract. No help whatsoever!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dirk Gently (@QualityAdmin) reported@O2 is it still possible to merge accounts in MyO2? I have 2 pay monthly accounts and they used to be covered on the same login but for some reason they’re now separate and I can’t re-merge them!
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Chris (@iamrealchris700) reportedWhy on earth is @O2 fixing there network at Christmas time I've had no internet yesterday or today they've all year to do this why wait until till this time of year
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Keith Merriman (@uzi_mc) reported@darrencoleshill @O2 Good luck - have been trying to get this looked at by @O2 since about 8pm yesterday; tweets, webchat, 3 calls to contact centre…still not working!
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Steve Smith (@SteveJCSmith) reported@O2 Do you guys ever answer your customer help DMs? Nightmare transferring SIM over from @virginmedia
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Sarah Smith (@_Sarah_S_) reported@O2 why are you taking orders for Beats headphones when you are not delivering them? 4 weeks I have been waiting! Not able to do an online chat and phone line keeps cutting me off. Shocking service!!!
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Gemma Middleton ACIM (@GemmaMiddleton1) reported@O2 worst phone experience trying to get through to customer services; the automated options keep ending the call! I need to speak to someone (an actual person) about my son’s Xmas present! Please help!
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Andy Groundwater (@AndyGroundwater) reportedHi @O2 I'm trying to set the call forward feature but keep getting a message saying there's a network or sim error. Tried switching off and back on and removing the sim card, but no joy. Any ideas please?
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Cody Smith (@codyjaye) reported@O2 why has my signal been so bad these past 2 days and my mobile data so slow? :(
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Rebecca Langdon (@RebeccaLangdon3) reported@O2 my greggs sweet treats voucher says it’s used but isn’t working in the store. Can you help please ?
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Pam & Holly🎄🤶 (@pammyd7) reported@O2 But I can’t sign in to effing O2 in the first place!