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O2

O2 Outage Report in Headcorn, Kent, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Headcorn, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Headcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Headcorn, England

The most recent O2 outage reports came from the following cities: Ashford, Sittingbourne, and Maidstone.

CityProblem TypeReport Time
Ashford Phone 23 days ago
Sittingbourne Phone 30 days ago
Maidstone Phone 1 month ago
Sittingbourne Wi-fi 1 month ago
Maidstone Phone 1 month ago
Maidstone Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Headcorn, England

Latest outage, problems and issue reports in Headcorn and nearby locations:

  • PestTechLtd
    Pest Control Kent (@PestTechLtd) reported from Ulcombe, England

    @O2 I have been trying to contact the fraud team to report an incident. I have spoken to 3 of your so called customer service staff and no help. The last gave me an incorrect email address that has bounced back. Please advice me how I contact. #poorservice

  • StooMonster
    Stuart Fotheringham (@StooMonster) reported from Ashford, England

    @Christo59860743 @O2 Totally, which is what I said in my first post. But I’m wondering how long it’s going to take to fix it. Also, it’s ridiculous that their marketing team was so out of control to cause this problem.

  • Mirella2401
    Mirella (@Mirella2401) reported from Snodland, England

    @O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide

  • therealVL
    TheRealVL (@therealVL) reported from Sittingbourne, England

    @O2 what a disgraceful company to sit there and take money from people and then cut their phones off really not being funny i thought in a contract you pay for a service not pay to have your service cut off! 😡😡😡 your a disgrace

  • ChloeCProducer
    ᴄʜʟᴏᴇ ᴄ ᴘʀᴏᴅᴜᴄᴇʀ 🙅🏽‍♀️ (@ChloeCProducer) reported from Weavering, England

    Anyone else got rubbish phone signal and 4g just not working lately? @O2

  • TMFeeG
    THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England

    @O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.

  • MrsLivC
    Liv (@MrsLivC) reported from Ashford, England

    @O2 You don't care as long as you get your money each month! No customer care!

  • elise_john85
    Elise (@elise_john85) reported from Maidstone, England

    10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted

  • kentgirlie
    Elise John 🍊 (@kentgirlie) reported from Maidstone, England

    @Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!

  • danielgrimwood
    Daniel Grimwood 🇪🇺 (@danielgrimwood) reported from Paddock Wood, England

    Beware of @O2 - 3days going through customer service to cancel an account I didn't know I had but was being charged for, hung up on, return calls not returned, refund offered, refund rescinded. If you leave o2, it is possible you haven't left o2! Be very careful

  • porter_a2m
    Adam | Lewis (@porter_a2m) reported from Maidstone, England

    Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!

  • shade306
    Daniel Shade (@shade306) reported from Ashford, England

    @O2 is anyone able to help? I’ve tried to phone 202 but the auto lady won’t put me through and no one is free via the @O2 app. I’ve had a text telling me my tariff is expiring

  • cleggytaxi
    clayton berry (@cleggytaxi) reported from Burwash, England

    @AlanGreene73 @O2 It doesn’t fix it!

  • elise_john85
    Elise (@elise_john85) reported from Maidstone, England

    @O2 I can’t get 4g indoors, some days barely 3G. I have to reset the network settings 2-3 each week. I’ve been with @o2 a long time but I’m considering moving elsewhere once this contract ends

  • Scott_Tanfield
    Scott FFC Tanfield (@Scott_Tanfield) reported from Maidstone, England

    @suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.

  • MrsLivC
    Liv (@MrsLivC) reported from Ashford, England

    @O2 Definitely leaving you at the end of my contract. No help whatsoever!

  • danielgrimwood
    Daniel Grimwood 🇪🇺 (@danielgrimwood) reported from Paddock Wood, England

    @O2 charging me for an account I cancelled over a year ago. Hours on customer service calls and a callback arranged that didn't happen. 1 of them saying the account was deleted, the other saying its active, another denying they've taken the money at all. Absolutely unbelievable

  • Simon_Bates_
    Simon Bates (@Simon_Bates_) reported from Bethersden, England

    @O2 is there a fault in the TN263BN area? On your website it says that the service is working fully, but I’m getting 3G and also ‘E’. There has to be a fault? This isn’t normal service for this area.

  • TMFeeG
    THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England

    @O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity

  • neilbloor
    Neil Bloor (@neilbloor) reported from Sittingbourne, England

    Unfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • foxcanburn
    philip garnier (@foxcanburn) reported

    @O2 ever heard of a pause button? perhaps you think its fair to charge people for not using your service due to circumstances out of their control. Fair usage policies exist for you but not for the consumer #pathetic #switchingtovodaphone #O2=Shi*

  • funkynunky
    neil munro (@funkynunky) reported

    @O2 @TheO2 It would have to be Those Damn Crows, Mason Hill, Dust Coda or one of the many other bands associated with NWOCR. Having worked as an electrician in care homes during pandemic its time to enjoy life again #O2HereComesBrighter

  • thebottlerocket
    👍🏻 Tim Allan 👍🏻 (@thebottlerocket) reported

    The worlds worst online experience whilst trying to find contact details....goes to @O2 Shocking circular navigation that seems an intentional tactic to minimise customer contact...

  • MylesHSG
    MylesHSG (@MylesHSG) reported

    @O2 no mobile data on my phone since this morning. Any help please, I've restarted my device and taken the SIM card out and back in again didn't fix

  • WRMPMLTD
    Richard Moss (@WRMPMLTD) reported

    @O2 I can’t see anywhere on there that gives me the answer to my question which is will you be joining EE on a new mobile mast in my area which up until this week had no mobile signal whatsoever. @EE are on the mast - will you be?

  • MrsMacca13
    Jen Mac (@MrsMacca13) reported

    @O2 I have sent you a dm, I have not been able to make or receive any calls all morning, can you help ASAP please?

  • Nienna10
    Janine Beckers (@Nienna10) reported

    @O2 no email address anywhere to raise a complaint with o2. No one that can actually answer any calls either. What should I do? just paste all of my thread on twitter. The poor service I have received is ridiculous! I was after a smart watch. Now I have to start a 14 day return

  • BorisFart7
    Boris Trump (@BorisFart7) reported

    @O2 You should know. You’ve implemented the absolutely pathetic customer service contact options. Maybe answer your phones with humans rather than cut off calls. Sort it out. I’ll be changing to another provider as you are useless.

  • rubycham_
    im a leo get over it (@rubycham_) reported

    @O2 @kiwiangel1994 My website wouldn’t work🙁it kept crashing, can you please help?

  • BorisFart7
    Boris Trump (@BorisFart7) reported

    @O2 Oh yeah right. Sure. I’ll discuss personal account issues on Twitter. What a shambles. Goodbye O2.