O2 Outage Report in Hassocks, West Sussex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hassocks, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hassocks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (18%)
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Total Blackout (14%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hassocks, West Sussex, England
The most recent O2 outage reports came from the following cities: Hove, Lewes, Steyning, Brighton, Burgess Hill, Worthing, Henfield, Haywards Heath and Hassocks.
| City | Problem Type | Report Time |
|---|---|---|
 Hove |
Phone | |
| Lewes |
Internet | |
| Steyning |
Wi-fi | |
| Brighton |
Phone | |
| Burgess Hill |
Phone | |
| Brighton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hassocks, England
Latest outage, problems and issue reports in Hassocks and nearby locations:
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Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is
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Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 I’m not sure what number it is that you want. My mum went into store, they wouldn’t even look at her phone so I doubt they made a note of her phone or customer number. This isn’t the first time she’s had poor service in that store. Luckily she’s able to go into the Brighton store
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@O2 It’s too late. I’m broken. Whatever happened to your gurus? They used to solve things. Bring back the bots.
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Nick Weston 🇪🇺
(@NickWestonCCO) reported
from
Shoreham-by-Sea, England
@O2 I can’t access my MyO2 account. I’m not a new customer. Please can someone get in touch to fix? Thanks.
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Russell Macdonald
(@russmacdonald) reported
from
Sompting, England
@ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.
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Shaun
(@shaunobrien_) reported
from
Hove, England
I’ve never known such crap customer service as I’ve encountered through @O2.
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.
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Shaun O’Brien
(@shaunobrien_) reported
from
Hove, England
Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
Been subjected to the worst episode of customer service I’ve know with @O2 5 calls, inconsistent advice each time. Most ironic thing is that the hold music, apart from being shite, sounds like it’s being played under water and is turned up to 11. It’s a phone company. Jeez.
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⚫ Ann Terry
(@pandofel) reported
from
Nutley, England
@o2 Help please. I signed up on My O2 for the Disney 6mths offer. Nothing. Did it again got a text from you saying I'd hear on 48hrs. Nothing. Now offer closed. Please sort!
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint
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Shaun
(@shaunobrien_) reported
from
Hove, England
@O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.
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David East
(@Roaringrock) reported
from
Horsham, England
@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
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Osc. - ✌
(@_OfficialOsc) reported
from
Newhaven, England
@O2 I have multiple times as per my tweet and the options don’t relate to making a payment and then when I choose ‘it’s something else’ it says only urgent issues such as lost or stolen phones via this option and terminates the call. Please advise.
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A little bit Anton
(@antpantss) reported
from
Brighton and Hove, England
@O2 You never detect anything there literally no point
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Jack Slade
(@IAmJackSlade) reported
from
Brighton and Hove, England
@O2 hello. I received a phone call earlier today from this number - 0330 123 9245 Was that O2? The automated call claimed they were and knew my name. I didn't do anything apart from hang up so I've not got any major concerns but I wanted to check
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Em
(@emilymorgan_x) reported
from
Brighton and Hove, England
Never known a company to be so slow at fixing a phone and sending it back to the customer, it’s actually a joke @O2
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Jennie chamberlain
(@chambjennie) reported
from
Brighton and Hove, England
@O2 where exactly can you cancel a contract within the 14 day cooling off period ?? Yours frustrated
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have sent you a DM - had terrible experience on phone and got nowhere
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Smikle Dance Project / SYD Company
(@LeeSmikle) reported
from
Hove, England
What’s going on @O2 I just got hung up on by your customer services! Shocking! Business number not working and 02 have no answers!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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🦊😷
(@_AndreaUrbanFoX) reported
@O2 Sim u sent doesnt work. Says sim 1 no provisioned or something like that. Do your sims fit in a S21?
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meg💕
(@megangrace_96) reported
Imagine one of your customer advisors putting the phone down on you because they don’t know how to do their job @O2 shocking.
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Lloyd Parker
(@lloydparker89) reported
@O2 been trying to talk to someone all day get on and agents now busy can you help? It’s a bill query if doesn’t get resolsved will cancel DD tonight and get money back in morning please help
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Phil Howard
(@rockamassive) reported
@O2 any reason my signal is 3G in Hazelgrove when it was 4g? Seems to be happening every where, I have the worst signal to friends on other cell providers. My phone is an iPhone 13pro 5g and yet to sample 5G other than Man City centre!!
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Jase O'T
(@Jase_OT) reported
@O2 it is impossible to use your on line messaging service as your agents ante always busy. How else can I get advice regarding me account?
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mw
(@Manc2001) reported
@O2 02 is my network. In my O2 account I have a difficult number
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ryan smith
(@RyanSOriginal) reported
Bereavement is bloody hard!! However credit must go to the professionalism and over beaming great customer service at both @O2 and @BTGroup for taking the time to talk with me this afternoon!! Good customer service can be hard to find, but those 2 people had more than enough!!
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reeree
(@reeree12231983) reported
@O2 Yes I am and your colleague hung up on me this morning. I want to raise a complaint about that too
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S
(@s_a_l_k) reported
@O2 Hi O2. I just tried calling my mum who is with yourselves. She didn’t answer and rather getting her voicemail I get out through to 101!? Never happened before. Her friend, who is on a different network to myself has called her and got the same issue. Any help please?
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Gary Elsey 🏴
(@GaryElsey) reported
@O2 @VMO2News 1/3 I’ve just been sent a letter threatening to take me to court for an account I don’t have. Your customer service confirms the SIM card has never been used. I can’t pass the security check as I have never set an account up with you.