O2 Outage in Great Dunmow, Essex, England

Beginning to regret renewing my contract with O2, their coverage in Chelmsford is awful. My 4G works about 20% of the time. @O2

@O2 I need support with my network, I’ve tried everything that the website says, my calls won’t connect and when they do the sound is cracking and poor. Most of people trying to call me can never get through either. This has been happening for months now

@GlassBeadsLotti @O2 Thanks - trouble is it’s not a fault with the phone; service providers have got to up theirs game to stop this happening!!

@O2 Sounds easy doesn’t it!! Every call is from a different number, it wears me down, in excess of 20 yesterday all blocked & inadvertently called a couple back in error trying to block late at night with brain fog. So cross!!

@O2 ...and then when you’re signed up they change your deal to make you worse off. #O2 reducing the friends & family discount for a loyal customer is the last straw for me.. #O2

@O2 what are u doing my phone has just died logged in and all my service been disconnected why !!! Idiots

@O2 GREAT NETWORK IS DOWN AGAIN!!

@O2 hi do we get any compensation for yesterday as my phone had no access to internet and was in and out of service all day please. Thanks

Been an @O2 customer for years and this is genuinely the first time I’ve experienced any problems. It happens. I’m not angry, it’s inconvenient, but it’s only temporary. Still love the network.

@O2 #joke. Over 12 hours to fix! And still no service.

***** sake @O2 how much longer,hours,days,weeks,piss poor customer service,just tweeting scientific gobbledegook,people want to know #o2down

Still no service @O2 #MeO2

@O2 have said I can have £10 back because I am a loyal customer Thanks that’s £40 for a phone that doesn’t work 🙌🏼 But if I don’t pay my bill I get a bad credit score

@O2 I have been a customer of yours for nearly 10 years now but I will be leaving you as soon as my current contract is up as you are one of those companies who don't reward loyalty just new customers.

@O2 £50 a month on a phone contract that is useless Signal doesn’t work without WiFi 12 months it’s been like this and just get told it will get better Family on @VodafoneUK don’t have this issue

@planetcallum @ThreeUKSupport @ThreeUK @O2 Interesting that @ThreeUKSupport continue to refer to Payforit, which ceased to exist in December 2019. These charges are clearly the result of a contractual relationship between @ThreeUK and ModoMobi, as evidenced by the fact that the scam only operates on the Three network.

@O2 wow never experienced such bad customer service. Spoke to 4 different people who were all unable to help reduce my bill, the 4th of which just hung up on me mid sentence. O2 are clearly not willing to help people who #badservice #CustomerService #phone #financialhardship

Day 11 & the @PSAuthorityUK still unable to answer. I suspect it’s because they either really don’t have a clue, or there would be retrospective legal action from previous cases. Can you help please @Ofcom @aimmtweets @commsadruk @ThreeUK @O2 @EE @bt_uk @VodafoneUK

@Ben_zilla @O2 I’m having the same problem in the WS1 area

@O2 losing signal on walsall area

Wow @O2 need to update their customer service hold music😅

@ThreeUKSupport I just want to leave. Your service is crap. Signal is crap. Big mistake moving from @O2 to you.