O2 Outage Report in Crook, County Durham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Crook, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (31%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Crook, County Durham, England
The most recent O2 outage reports came from the following cities: Bishop Auckland.
| City | Problem Type | Report Time |
|---|---|---|
 Bishop Auckland |
Total Blackout | |
| Newton Aycliffe |
Phone | |
| Durham |
Total Blackout | |
| Bishop Auckland |
Phone | |
| Durham |
Internet | |
| Darlington |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Crook, England
Latest outage, problems and issue reports in Crook and nearby locations:
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Tracy West
(@th_west) reported
from
Darlington, England
@O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 your customer service is appalling. You should be ashamed.
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 I repeat: your customer service is appalling.
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.
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Peter Snowdon
(@petersnowdon) reported
from
Darlington, England
Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.
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Paul Frampton
(@headcoverlova) reported
from
Bearpark, England
@O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
.@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 Appalling customer service. An apology is required.
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philip
(@fredspoon) reported
from
Chester-le-Street, England
Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.
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Sheila Robson
(@sheilavictoriaR) reported
from
Chester-le-Street, England
@O2 Im pleased 😊 scammers are awful!
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P Tumilty P
(@ppayne76) reported
from
New Brancepeth, England
@O2 how do I cancel Netflix that are extra charges on my number?
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
@O2 Only just managed to top up my phone so yes it's just really slow
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.
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Andrew Willis
(@ilovefluffy) reported
from
Sunderland Bridge, England
The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Smart Monitor
(@TheSmartMonitor) reported
@JonoG1 @O2 Perhaps we can help? Our seizure monitoring app, Inspyre only requires a Bluetooth connection.
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I am just me
(@andy_uk44) reported
Well @O2 it seems your engineers didn’t resolve the signal issue with me as I’m still getting 1 bar so what are you gonna do now cos the signal is still rubbish
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Victoria Waller
(@missvwaller) reported
@O2 Hello. There appears to be a serious lack of signal in my area. Can you provide me with any information as to why this has occurred? I look forward to hearing from you. Thank you.
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m
(@mussarat0) reported
@VodafoneUK worse thing I ever did was join Voda network I should have never let @o2 was with them for years and been with you guys since January and I wanna pull my hair out now. Always having problems with 3G well I want out now
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Jenny
(@Hung555) reported
@O2 It says I’m not connected. Yes calls and texts are still working. I have tried…. Manually selecting another network. Rebooting the phone. Comparing all settings to a friend who also has iPhone and O2. Nothing is working
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Paula Earle (Harvey)
(@wee_p73) reported
@O2 I'm transferring from another provider and have received my PAC and new O2 sim card. How do I give this info to you? Getting nowhere with online chat and my local O2 store won't help because I applied for the sim online.
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Superman
(@JStanBacs) reported
@O2 have now had a manager hang up on me because I’ve proven advisors have lied and hung up on me when I’ve asked questions or expressed I’m disgusted with their service. Does @MarkEvansO2 know his company is a disgrace with 0 compassion for customers with critically ill parents?
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Mr. Green to you
(@xxsheldon) reported
@O2 any signal problems to report in Rochdale? No signal for an hour. No calls no texts in or out.
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Tim Edmundson
(@tedmundsonbari) reported
Is it possible to leave a network due to appalling service. Renewed my contract with @O2 and the service since has been dreadful. Intermittent data and having to constantly turn airplane mode on and off to get a data connection is simply, not good enough.
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Sue Myles
(@SuzieMyles) reported
@O2 I have sent a DM I’ve been trying to get help on WhatsApp and still no further in getting help or sorted. Might be better then if we go with the Vodafone deal we’ve been offered instead.