O2 Outage Report in Crook, County Durham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Crook, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (42%)
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Internet (31%)
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Total Blackout (22%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Crook, County Durham, England
The most recent O2 outage reports came from the following cities: Bishop Auckland and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Bishop Auckland |
Phone | |
| Durham |
Phone | |
| Bishop Auckland |
Phone | |
| Bishop Auckland |
Total Blackout | |
| Newton Aycliffe |
Phone | |
| Durham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Crook, England
Latest outage, problems and issue reports in Crook and nearby locations:
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Paul Frampton
(@headcoverlova) reported
from
Bearpark, England
@O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
@O2 could someone help?
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 your customer service is appalling. You should be ashamed.
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Tracy West
(@th_west) reported
from
Darlington, England
@O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem
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Jonathan Anderson
(@JonnaAnderson) reported
from
Beamish, England
@O2 I’m having issues with my calls connecting at the moment - every time someone is calling me when I’m answering the call is failing. I’m having to use WhatsApp to make and receive calls! Any idea how I can fix it?
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Dan
(@Dan05858044) reported
from
Chester-le-Street, England
@O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.
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P Tumilty P
(@ppayne76) reported
from
New Brancepeth, England
@O2 how do I cancel Netflix that are extra charges on my number?
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
.@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.
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Peter Snowdon
(@petersnowdon) reported
from
Darlington, England
Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.
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Andrew Willis
(@ilovefluffy) reported
from
Sunderland Bridge, England
The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡
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Dean
(@smiling_cyclist) reported
from
Chester-le-Street, England
@segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 Appalling customer service. An apology is required.
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 I repeat: your customer service is appalling.
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Hudson
(@mathewhudson84) reported
@o2 absolute shower of shite!!!! Worst service I’ve ever had to deal with!! Stay away!!!!
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Matthew Townsend
(@Matthew91952959) reported
I cannot believe how dreadful the coverage is with @EE. You would think by now you could have a telephone conversation without sounding like a Darlik. Never had this problem with @O2 cant wait to be able to go back to them.
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Carol mcCallum
(@Downtonres) reported
@O2 Is your Customer Service completely understaffed? “Waiting up to an hour”? What a total joke and appalling service for vast fees
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🥳 Pauly • 🐶 Nuky
(@paulyandnukhas) reported
@O2 It’s ok, but I’d there any way to pause the constant nagging? I’ve never been so (Passively)-aggressive nagged by a company before — I’m like a week or so late over Xmas & I’m getting daily calls/texts/threats-to-the-vital-service. It’s needlessly anxiety inducing.
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woollala1
(@woollala11) reported
@O2 how hard is it to do transfer of ownership. My ex and I have spoken to two customer service and gave two passwords and yet someone still mucks up. It’s getting ridiculous that Ive to keep calling with my ex (going through a breakup which isn’t easy) and causing me more pain
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🥳 Pauly • 🐶 Nuky
(@paulyandnukhas) reported
@O2 I’m around 7 days late, and you’ve cut off my service. Seriously? Can you not look into the length of contract(s)&frequency of payments, adjust how you persue funds? Over my life I’ve put 10s of £1000s in; and £45 is a cut off? I’m not leaving, I understand it abit, but not happy
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Eliot
(@Sk1l1d) reported
@O2 Hi O2. It’s been another 3 weeks and there is still no data connection at Reading Train Station. Full signal but no data on 4G or 5G. Will be 2 months soon. Please can you do something about it?
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Ian Gianni 🐟 🇺🇦🇪🇺🇮🇹 🇬🇧 🇺🇦
(@IanGianni) reported
@MartinSLewis I quite like the @O2 contracts, with roaming included and paying separately for the phone and service, but I constantly get far worse signal than my wife on Vodafone, especially at home where I need to be near a window, so I may have to change as soon as expire.
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James Baxter
(@Baxter3890) reported
I absolutely love @O2 ‘s 5G with full signal but no signal to speak of feature. So innovative. Hard to think how they’ll top it. Maybe a ‘you can only call yourself’ system. Let’s see. #2023 #Tech
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eyerish seadog
(@Dogglllzzz) reported
@O2 Can you please tell me why the phone signal is so poor around West Auckland?