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O2 outages and service status in Crook, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Crook, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Crook, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Crook, England

The most recent O2 outage reports came from the following cities: Bishop Auckland, and Durham.

CityProblem TypeReport Time
Bishop Auckland Phone 1 month ago
Durham Phone 1 month ago
Bishop Auckland Phone 1 month ago
Bishop Auckland Total Blackout 3 months ago

Community Discussion

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O2 Issues Reports Near Crook, England

Latest outage, problems and issue reports in Crook and nearby locations:

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    @O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.

  • fredspoon
    Philip (@fredspoon) reported from Chester-le-Street, England

    I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2

  • MarcusSummers81
    Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?

  • TCHL
    Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 I repeat: your customer service is appalling.

  • MarcusSummers81
    Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡

  • kirstynewcastle
    kirsty widdowfield (@kirstynewcastle) reported from Durham, England

    @O2 been charged for a premium service that wasn’t me. How do I go about getting a refund when I can’t get through on the number that billed me

  • headcoverlova
    Paul Frampton (@headcoverlova) reported from Bearpark, England

    @O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all

  • ppayne76
    P Tumilty P (@ppayne76) reported from New Brancepeth, England

    @O2 how do I cancel Netflix that are extra charges on my number?

  • sheilavictoriaR
    Sheila Robson (@sheilavictoriaR) reported from Chester-le-Street, England

    @O2 Im pleased 😊 scammers are awful!

  • TCHL
    Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 your customer service is appalling. You should be ashamed.

  • scottbarron90
    🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 Scott Barron 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@scottbarron90) reported from Brandon, England

    @O2 what a waste of money it is I pay for you're service every month. Another mast issue in my area, no calls or texts all day, I ise this phone for buisness Yet again lost more money through o2 and the rubbish equipment I've never had this issue with any other service provider

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    @altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.

  • MattKeena
    🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app

  • JonnaAnderson
    Jonathan Anderson (@JonnaAnderson) reported from Beamish, England

    @O2 I’m having issues with my calls connecting at the moment - every time someone is calling me when I’m answering the call is failing. I’m having to use WhatsApp to make and receive calls! Any idea how I can fix it?

  • sarahhunter25
    sarah hunter (@sarahhunter25) reported from Durham, England

    .@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.

  • TCHL
    Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 Appalling customer service. An apology is required.

  • timlibrarian
    Tim Fowler (@timlibrarian) reported from Bearpark, England

    I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.

  • fredspoon
    Philip (@fredspoon) reported from Chester-le-Street, England

    @O2 could someone help?

  • fredspoon
    philip (@fredspoon) reported from Chester-le-Street, England

    Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.

  • Dan05858044
    Dan (@Dan05858044) reported from Chester-le-Street, England

    @O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jameshullfc
    James (@jameshullfc) reported

    @O2 @marciabigg Nobody can ever get a signal on newland ave in Hull. Been the same for 20 years

  • AndrewLi2000
    AndrewLi2000 (@AndrewLi2000) reported

    @O2 New online platform shared with Virgin is horrendous. Absolutely nothing wrong with the old set up, now its slow and full of glitches. Probably spent a fortune to make it worse as well.

  • COMalley2017
    Christian O'Malley (@COMalley2017) reported

    @o2 @TicketmasterUK The O2 priority link for Shed Seven is not working. It keeps sending me back to the priority app. Please advise ASAP

  • aknmzrk
    Akin Mizrak (@aknmzrk) reported

    @O2 Then could you please help me with requesting a back‑end change to re‑associate the My O2 profile with my number instead please? Best regards,Akin.

  • IsyrafB
    Isyraf Baharudin (@IsyrafB) reported

    @AXS_UK please help! I cant connect my AXS account from @O2 arena app. Please assist

  • rcmnsotp
    Rcmnsotp (@rcmnsotp) reported

    @O2 Your 5G does not work around Waverley station EVER, and I know it’s not my phone as everyone I know that’s on your network says the same, it’s like some sort of black hole.

  • IndifferentM
    IndifferentMonKeY- (@IndifferentM) reported

    @O2 @O2 the worst experience i've EVER had. Stay away from this company.

  • SimonTa44447286
    alaw mot (@SimonTa44447286) reported

    @O2 as i cant get through on phone .i have raised a complaint as i was told by your selfs in march i no longer have an active device plan .but today i recieved a miss payment letter on my device plan great outstanding work again

  • silly_balls
    rich ryan (@silly_balls) reported

    @o2 why has your app got so terrible. Apple Pay now times out and does not work, the save card option does not save the card. Why fix something that wasn’t broken?

  • AmyB03238619
    Amy (@AmyB03238619) reported

    @O2 I've emailed a complaint to complaint review service a week ago, when will I recieve a response?.