O2 Outage Report in Crook, County Durham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Crook, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Crook, County Durham, England
The most recent O2 outage reports came from the following cities: Bishop Auckland.
| City | Problem Type | Report Time |
|---|---|---|
 Bishop Auckland |
Total Blackout | |
| Newton Aycliffe |
Phone | |
| Durham |
Total Blackout | |
| Bishop Auckland |
Phone | |
| Durham |
Internet | |
| Darlington |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Crook, England
Latest outage, problems and issue reports in Crook and nearby locations:
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡
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Sheila Robson
(@sheilavictoriaR) reported
from
Chester-le-Street, England
@O2 Im pleased 😊 scammers are awful!
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🇬🇧🏴 Scott Barron 🇬🇧🏴
(@scottbarron90) reported
from
Brandon, England
@O2 what a waste of money it is I pay for you're service every month. Another mast issue in my area, no calls or texts all day, I ise this phone for buisness Yet again lost more money through o2 and the rubbish equipment I've never had this issue with any other service provider
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 Appalling customer service. An apology is required.
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?
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Paul Frampton
(@headcoverlova) reported
from
Bearpark, England
@O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 I repeat: your customer service is appalling.
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app
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philip
(@fredspoon) reported
from
Chester-le-Street, England
Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
.@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.
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Andrew Willis
(@ilovefluffy) reported
from
Sunderland Bridge, England
The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.
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Peter Snowdon
(@petersnowdon) reported
from
Darlington, England
Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 your customer service is appalling. You should be ashamed.
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P Tumilty P
(@ppayne76) reported
from
New Brancepeth, England
@O2 how do I cancel Netflix that are extra charges on my number?
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Tracy West
(@th_west) reported
from
Darlington, England
@O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
@O2 Only just managed to top up my phone so yes it's just really slow
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kelly Hayes♡
(@kells__xx) reported
@O2 why isn't my number ex-directory anymore? The amount of spam callers I'm getting daily is beyond a joke. No I haven't signed up to anything. It's been since you gave me a 5g sim. Not happy. Customer services are no help either.
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Paul Oxberry
(@poppyandjules) reported
@akpsnow @O2 Not sure masts would be an issue in Manhattan. The whole island says 5G coverage by T Mobile, yet I can't even get a signal outside the hotel front door, nevermind any sort of usable data speeds. Our daughter is still under contract with Three and gets perfect coverage with AT&T
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ThEUnReaLWuN
(@ThEUnReaLWuN) reported
@SkyHelpTeam It's not sky that's the problem it's @O2 as it was the same when I was on their network. You never get more than 1mbs even with 4 bars on 4g.
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Busty
(@busty01) reported
@JSjbryning @O2 @LoveIsland Well so why have an issue with my opinion which is based on people who’ve spent 24/7 with them , you think if I record you for 24hrs I Can get footage to paint any narrative I want. In 24hrs no one is smiling 24/7
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Ghost - 🅶🅷🅾🆂🆃 - A Guy That Plays WoW
(@0xghostUK) reported
@O2 How come it's so hard to contact your customer service team. Literally had to spam the bot to speak to an agent to be on hold for 10 minutes and be cut off. Always extremely difficult to speak to a human...
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Howard Keane
(@codemonkey3350) reported
@O2 I’ve already messaged you earlier today. In some very rare occasions I’ll get 4G but hardly ever. Also it’s not a fault with my phone, my wife’s SIM - who is on @VodafoneUK - works flawlessly. Your shambles of a network, however, is useless
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Snow
(@akpsnow) reported
@poppyandjules @O2 Blamed the masts in our area for poor coverage. Seems strange though that our phones always worked in this area before. We have been relying on wifi a lot. Hope your issue gets sorted.
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BarbaraM
(@BarbaraJMar) reported
@O2 have just said they cannot guarantee a phone signal in my home. Basically I've to go outside to make a telephone call!!!! Never had a problem until Vodafone took over!!!!!!!
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Jack Day
(@jack_day1992) reported
@O2 But your also the only network that isn’t loyal to your loyal customers cause all sorts of issues
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J
(@JimLandels) reported
@O2 I have no signal!!! Upgraded on Tuesday night but no sim or device as yet! I’ve turned phone off and on and followed the mobile data steps on o2 community but still no signal!Sent messages to you but no response! Not acceptable!