O2 Outage Report in Crook, County Durham, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Crook, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (47%)
-
Internet (32%)
-
Total Blackout (15%)
-
Wi-fi (3%)
-
E-mail (3%)
-
TV (%)
Live Outage Map Near Crook, County Durham, England
The most recent O2 outage reports came from the following cities: Bishop Auckland.
| City | Problem Type | Report Time |
|---|---|---|
 Bishop Auckland |
Phone | |
| Bishop Auckland |
Total Blackout | |
| Newton Aycliffe |
Phone | |
| Durham |
Total Blackout | |
| Bishop Auckland |
Phone | |
| Durham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Crook, England
Latest outage, problems and issue reports in Crook and nearby locations:
-
🇬🇧🏴 Scott Barron 🇬🇧🏴
(@scottbarron90) reported
from
Brandon, England
@O2 what a waste of money it is I pay for you're service every month. Another mast issue in my area, no calls or texts all day, I ise this phone for buisness Yet again lost more money through o2 and the rubbish equipment I've never had this issue with any other service provider
-
Peter Snowdon
(@petersnowdon) reported
from
Darlington, England
Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.
-
Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?
-
Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 Appalling customer service. An apology is required.
-
Tracy West
(@th_west) reported
from
Darlington, England
@O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem
-
Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 your customer service is appalling. You should be ashamed.
-
sarah hunter
(@sarahhunter25) reported
from
Durham, England
@altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.
-
philip
(@fredspoon) reported
from
Chester-le-Street, England
Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.
-
Andrew Willis
(@ilovefluffy) reported
from
Sunderland Bridge, England
The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.
-
P Tumilty P
(@ppayne76) reported
from
New Brancepeth, England
@O2 how do I cancel Netflix that are extra charges on my number?
-
🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app
-
sarah hunter
(@sarahhunter25) reported
from
Durham, England
@O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.
-
Paul Frampton
(@headcoverlova) reported
from
Bearpark, England
@O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all
-
Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠
-
Sheila Robson
(@sheilavictoriaR) reported
from
Chester-le-Street, England
@O2 Im pleased 😊 scammers are awful!
-
Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 I repeat: your customer service is appalling.
-
Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡
-
Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.
-
sarah hunter
(@sarahhunter25) reported
from
Durham, England
.@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.
-
Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
@O2 Only just managed to top up my phone so yes it's just really slow
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Andy McC
(@AndyDMcC) reported
@O2 How about fixing the problems my wife and I are having with connecting with people after we ported to your network in December.
-
Louise Freemantle
(@LFreemantle14) reported
@O2 i ordered a new sim 3 weeks ago and it still hasn't arrived! There is no way of contacting customer services, no live chat, no help online - any suggestions??? Not a great first impression
-
Adrian Thorne
(@AdrianGardens) reported
@O2 Is your website down? Can't log into my account.
-
MaameAfibaBessa
(@MaameAfibaBessa) reported
@O2 be clear that you’ve lost me as a customer and won’t be getting a dime out of me. What even gets on my nerves is till date I’m still receiving fraudulent codes on my other phone. No wonder you’re being sued for overcharging customers! SORT IT OUT!
-
Michael Austin
(@chonggo0618) reported
@O2 I have a problem with my upgrade and can't get hold of anyone on online chat or on the phone
-
Tom Bond
(@_tbond) reported
@o2 I ordered a watch from you. Great deal. Then it is out of stock, so called about it. Sales people - we can’t sell watches or see your order. Customer service people - we can’t see stock levels. The *only* thing I could do was cancel. Shocking. I still want a watch.
-
Saj Shiuly Cowdhury
(@sa_jx) reported
@O2 its been 7 days i have retuned the faulty iPhone but did not hear anything from o2 yet !! I been told that after return in 5 days i will get my replacement ?! Where is replacement o2 whats going on?? Very bad experience i am having #iamangry #badcustomerservice
-
MaameAfibaBessa
(@MaameAfibaBessa) reported
@O2 after making my details and number accessible to fraud with zero data protection, I chased it up for months and every time your customer service folks will tell me to contact Sony when I AM THE CUSTOMER AND THE VICTIM!! I call Sony and Sony tells me to call you!
-
Sarah Louise
(@dragonsignite) reported
@O2 I placed an order for an upgrade with a delivery date of Monday 15th. Half an hour later I received an email saying it's out of stock with no estimate of when (or if) it will arrive. It's for my daughter's birthday on the 17th! Please help 😞
-
James
(@Giraffacake) reported
@O2 im trying to sign into my account but i am unable, is your website down at the moment?