O2 outages and service status in Crook, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Crook, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Crook, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Crook, England
The most recent O2 outage reports came from the following cities: Bishop Auckland, and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Bishop Auckland
|
Phone | 1 month ago |
|
Durham
|
Phone | 1 month ago |
|
Bishop Auckland
|
Phone | 1 month ago |
|
Bishop Auckland
|
Total Blackout | 3 months ago |
Community Discussion
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O2 Issues Reports Near Crook, England
Latest outage, problems and issue reports in Crook and nearby locations:
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kirsty widdowfield (@kirstynewcastle) reported from Durham, England@O2 been charged for a premium service that wasn’t me. How do I go about getting a refund when I can’t get through on the number that billed me
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Philip (@fredspoon) reported from Chester-le-Street, EnglandI am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2
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Tim Luckhurst (@TCHL) reported from Durham, England@O2 Appalling customer service. An apology is required.
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Dean (@smiling_cyclist) reported from Chester-le-Street, England@segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.
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Tim Luckhurst (@TCHL) reported from Durham, England@O2 your customer service is appalling. You should be ashamed.
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Marcus (@MarcusSummers81) reported from Newton Aycliffe, EnglandSeriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡
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Tim Fowler (@timlibrarian) reported from Bearpark, EnglandI suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.
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Sheila Robson (@sheilavictoriaR) reported from Chester-le-Street, England@O2 Im pleased 😊 scammers are awful!
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sarah hunter (@sarahhunter25) reported from Durham, England@altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.
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sarah hunter (@sarahhunter25) reported from Durham, England@O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.
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🇬🇧🏴 Scott Barron 🇬🇧🏴 (@scottbarron90) reported from Brandon, England@O2 what a waste of money it is I pay for you're service every month. Another mast issue in my area, no calls or texts all day, I ise this phone for buisness Yet again lost more money through o2 and the rubbish equipment I've never had this issue with any other service provider
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Dan (@Dan05858044) reported from Chester-le-Street, England@O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.
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Jonathan Anderson (@JonnaAnderson) reported from Beamish, England@O2 I’m having issues with my calls connecting at the moment - every time someone is calling me when I’m answering the call is failing. I’m having to use WhatsApp to make and receive calls! Any idea how I can fix it?
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Paul Frampton (@headcoverlova) reported from Bearpark, England@O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all
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sarah hunter (@sarahhunter25) reported from Durham, England.@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.
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Marcus (@MarcusSummers81) reported from Newton Aycliffe, EnglandHi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?
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Andrew Willis (@ilovefluffy) reported from Sunderland Bridge, EnglandThe speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.
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philip (@fredspoon) reported from Chester-le-Street, EnglandLots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.
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P Tumilty P (@ppayne76) reported from New Brancepeth, England@O2 how do I cancel Netflix that are extra charges on my number?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Fiona Hughes (@jambosgirl) reported@O2 live chat is terrible!
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It Will Get Better (@GCycles1) reportedDear @O2 - even trying to get a PAC code from you is painful. Thanks for cementing my decision to move to a new provider for better coverage and cheaper bills. You’ve lost a customer with 15 years+ loyalty.
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Darren (@darrenbram66) reported@O2 I pay £12.50 Sim only for my wife's phone...bit of a rip off....poor coverage...30G mobile data that doesn'twork...should've gone with @lebara
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Andy Downman (@Andydownman) reported@O2 I’m not an O2 customer!
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Dave (@_DaveCross_) reportedDear @O2 - your CS chat function is as hopeless as my 4/5G reception…And having your rep close it without resolving my issue is a tad suboptimal. Coverage for Leics/Northants is abysmal Even without a crystal ball, I can see @EE in my future
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Gary Goodson (@GaryGoodson18) reported@O2 need a new esim bit your app chat is not working
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Dee (@DeeOgunbiyi) reported@O2 I have two sim-only plans. Both out of contract today. If I want to renew directly with O2 the price is 20% higher but if I go through a 3rd party website I can get a price match to my current price but your own service desk can’t match the prices available on third party 1/n
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Chris Simpson (@Simmosworl) reported@O2 @darkclown He can't reply you melts he has no signal...
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🇬🇧 Andy🇬🇧 (@4peterborough) reportedThe service I've received from @O2 absolutely disgusting trying to sort an issue and speaking to someone it was very difficult to understand which makes it more frustrating one that talk too fast with a heavy accent.
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Simon (@SimonBogdon) reported@O2 hi hopefully you can help me …I was looking to get both an iPad…when I spoke to your colleagues at the contact centre they told me that none of the eSIM contracts have roaming included (roaming is important for me …..