O2 Outage Report in Crook, County Durham, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Crook, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 05: Problems at O2
O2 is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (31%)
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Total Blackout (14%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Crook, County Durham, England
The most recent O2 outage reports came from the following cities: Bishop Auckland.
| City | Problem Type | Report Time |
|---|---|---|
 Bishop Auckland |
Total Blackout | |
| Newton Aycliffe |
Phone | |
| Durham |
Total Blackout | |
| Bishop Auckland |
Phone | |
| Durham |
Internet | |
| Darlington |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Crook, England
Latest outage, problems and issue reports in Crook and nearby locations:
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Sheila Robson
(@sheilavictoriaR) reported
from
Chester-le-Street, England
@O2 Im pleased 😊 scammers are awful!
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Tracy West
(@th_west) reported
from
Darlington, England
@O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?
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Peter Snowdon
(@petersnowdon) reported
from
Darlington, England
Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.
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P Tumilty P
(@ppayne76) reported
from
New Brancepeth, England
@O2 how do I cancel Netflix that are extra charges on my number?
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 I repeat: your customer service is appalling.
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Dean
(@smiling_cyclist) reported
from
Chester-le-Street, England
@segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.
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Andrew Willis
(@ilovefluffy) reported
from
Sunderland Bridge, England
The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
@O2 could someone help?
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 your customer service is appalling. You should be ashamed.
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
.@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 Appalling customer service. An apology is required.
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠
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Paul Frampton
(@headcoverlova) reported
from
Bearpark, England
@O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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chris
(@chrislovesRAFC) reported
@O2 Worst customer service experience I have ever had, people seriously avoid @o2
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Patch
(@patchterrier) reported
@O2 very frustrating that your signal only works at night and not during the day !!!
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🦉
(@_littleimpulse) reported
@O2 Hi, I’m unable to send texts. I have signal. I can receive texts & calls & another person with an o2 mobile can text me from their phone at the same address so it isn’t to do with service or coverage
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Janusz Jasinski
(@JanuszJasinski) reported
@O2 can we cancel our contract as we've had no reception for a week. Other sim cards work fine.
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E.S
(@Shob_E) reported
@O2 please can someone contact me asap about my phone. You guys have switched off my signal despite the multiple calls I have had with your team. I have had not had a working phone now for weeks
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Rabbi Richard Jacobi
(@RabbiRJacobi) reported
How is it that my daughter, just moved to central Canterbury, cannot get reliable mobile signal in her flat and cannot buy adequate internet speed from any provider to run her Zoom-based personal training business? Any thoughts @Plusnet @BTSopenreach @O2
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Andrew
(@glasgowguy2019) reported
@O2 dm please your glasgow city issue gets worse. Told there is nothing wrong so put Vodaphone sim in perfect, three mid way, o2 zero. Central station, Gordon street and union street nothing, Vodaphone and three able to stream 4K, o2 can’t even send a text
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mh73
(@mh73lfc) reported
from
Oritor, Northern Ireland
@O2 The 4g/5g signal in newcastle co down has been terrible for ages please sort it out….we cant use your your network at all !!!!!!
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Steve McGuiness
(@Mac1965) reported
Anyone else getting proper f***ed off with the price rises from @virgin @o2 @vodafone "to support the rise in our running costs...", yet Doctors, nurses, etc are told any pay increase will drive inflation. All MPs are *************** and in broad daylight.
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Hannah Mott
(@mott1527) reported
@O2 your insurance company customer service is terrible. I have spoken with 4 different people and still no further along with a claim. Advised to go to the o2 shop!