O2

O2 Outage Report in Crook, County Durham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Crook, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Crook, County Durham, England 02/07/2026 13:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Crook, County Durham, England

The most recent O2 outage reports came from the following cities: Bishop Auckland and Newton Aycliffe.

Loading map, please wait...
City Problem Type Report Time
United KingdomBishop Auckland Total Blackout
United KingdomNewton Aycliffe Phone
United KingdomDurham Total Blackout
United KingdomBishop Auckland Phone
United KingdomDurham Internet
United KingdomDarlington Total Blackout

Community Discussion

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O2 Issues Reports Near Crook, England

Latest outage, problems and issue reports in Crook and nearby locations:

  • ilovefluffy Andrew Willis (@ilovefluffy) reported from Sunderland Bridge, England

    The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.

  • headcoverlova Paul Frampton (@headcoverlova) reported from Bearpark, England

    @O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all

  • fredspoon Philip (@fredspoon) reported from Chester-le-Street, England

    @O2 could someone help?

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 I repeat: your customer service is appalling.

  • sheilavictoriaR Sheila Robson (@sheilavictoriaR) reported from Chester-le-Street, England

    @O2 Im pleased 😊 scammers are awful!

  • th_west Tracy West (@th_west) reported from Darlington, England

    @O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem

  • Dan05858044 Dan (@Dan05858044) reported from Chester-le-Street, England

    @O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 Appalling customer service. An apology is required.

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 your customer service is appalling. You should be ashamed.

  • ppayne76 P Tumilty P (@ppayne76) reported from New Brancepeth, England

    @O2 how do I cancel Netflix that are extra charges on my number?

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app

  • fredspoon Philip (@fredspoon) reported from Chester-le-Street, England

    I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡

  • smiling_cyclist Dean (@smiling_cyclist) reported from Chester-le-Street, England

    @segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    .@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • brka7777 not warren (@brka7777) reported

    @DariaHassQT @Iloveautumn2 @O2 Europe sucks

  • sunlover_FBPE sunlover72 💙 (@sunlover_FBPE) reported

    @O2 I have been a customer since I started using mobile phones . But I will switch service provider immediately if I hear of one O2 advert placed on that channel. I wont support the funding of hatred. #DontFundGBNews

  • crispy_bart Bart Crisp (@crispy_bart) reported

    @StopFundingHate Dear @O2, I am absolutely willing to switch providers on the basis of this issue - I have zero desire to give money to a company with a financial interest in promoting paranoia and nationalism

  • gotacommonname Rachel Murray (@gotacommonname) reported

    @giffgaff @O2 please #DontFundGBNews - me and everyone of my family/friends I’ve referred to you will switch if you advertise with them or any fox style news channel as we do not support funding hate

  • Richardwilson27 Richard wilson (@Richardwilson27) reported

    @DrEllaC @O2 I’m sure you will...Never seen a more retarded campaign in my life. Hope companies don’t give in to these crazy, authoritarian cretins.

  • tettig richard pierce (@tettig) reported

    I've been with @O2 since 1996. #DontFundGBNews or I'll quit your service.

  • ljgdavie Lewis Davie (@ljgdavie) reported

    Hi @O2 I have been a customer for as long as I've owned a mobile phone - over a decade - and have just recently renewed my contract. But if you advertise on GB News I'm leaving. #DontFundGBNews

  • percival5_liam Liam Percival (@percival5_liam) reported

    @O2 can I ask why your 4g network around the Nuneaton area is not working hasn’t worked all day

  • taznomad Ricky Donk Coleman (@taznomad) reported

    @O2 Yeah I know it says it but I think that's bad business the amount we spend to get a new phone and you have to get a new charger separately

  • AnnaAnnaou Annaannaou#3.5%#RefugeesWelcome#FBCoalition2024 (@AnnaAnnaou) reported

    Hi @tescomobile @O2 I am a very happy customer and intend to remain so, but please do not advertise with GB News. I would not be able to support a supporter of that. Thank you. #DontFundGBNews