O2

O2 Outage Report in Crook, County Durham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Crook, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Crook, County Durham, England 10/07/2024 16:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Crook, County Durham, England

The most recent O2 outage reports came from the following cities: Stanley and Durham.

Loading map, please wait...
City Problem Type Report Time
United KingdomStanley Phone
United KingdomDurham Phone
United KingdomDurham Internet
United KingdomBishop Auckland Wi-fi
United KingdomDarlington Internet
United KingdomDarlington Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Crook, England

Latest outage, problems and issue reports in Crook and nearby locations:

  • headcoverlova Paul Frampton (@headcoverlova) reported from Bearpark, England

    @O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all

  • fredspoon philip (@fredspoon) reported from Chester-le-Street, England

    Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 I repeat: your customer service is appalling.

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • smiling_cyclist Dean (@smiling_cyclist) reported from Chester-le-Street, England

    @segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.

  • th_west Tracy West (@th_west) reported from Darlington, England

    @O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem

  • ilovefluffy Andrew Willis (@ilovefluffy) reported from Sunderland Bridge, England

    The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 Appalling customer service. An apology is required.

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 your customer service is appalling. You should be ashamed.

  • fredspoon Philip (@fredspoon) reported from Chester-le-Street, England

    I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    .@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app

  • sheilavictoriaR Sheila Robson (@sheilavictoriaR) reported from Chester-le-Street, England

    @O2 Im pleased 😊 scammers are awful!

  • ppayne76 P Tumilty P (@ppayne76) reported from New Brancepeth, England

    @O2 how do I cancel Netflix that are extra charges on my number?

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • c17yb8b3 Katie~Louise (@c17yb8b3) reported

    @Kelsey2712 @O2 No still having same issues, been promised manager call back 5 times now and nothing. All calls are still showing as no caller id and I have no voicemail.

  • JohnCha02224835 John Chandler (@JohnCha02224835) reported

    @O2 please help I am constantly getting text from you I have tried switching off visual voicemail but it still persists I own a pixel 6a "Sorry, your number doesn't support Visual Voicemail, so we can't set it up yet. Please contact your service provider for help"

  • RebeccaL_H Rebecca H (@RebeccaL_H) reported

    Task of the day: sorting my mobile contract. Cheapest deal on @O2 is £8pm but because I'm an existing customer I can only get the same deal is £20pm. I guess it's time to switch network then 🙄

  • AFrancisPhoto Andrew Francis (@AFrancisPhoto) reported

    @Innovationboxes @O2 It worked briefly, but now cannot login today. The support is very poor. They replied to my email a week later, told me they would make a payment to me today, as the payment process has problems, so far nothing has arrived.

  • amind4adventure A Mind 4 Adventure #coach (@amind4adventure) reported from Plymouth, England

    Oh @O2 in Plymouth you offer the prospect of a service. I see the little 5G symbol pop up on my phone. Yet once again you won’t even let me make a call. I can only live with the dream of searching internet on my phone sometime in this decade.

  • LambertMhairi Mhairi Lambert (@LambertMhairi) reported

    @O2 I have had a fraud been on going since April. After being into multiple O2 shops all I have been told is to phone customer service and the fraud team I have spoke to both teams twice and then just keep saying wait 45 days. This is beyond a joke get it sorted O2

  • LambertMhairi Mhairi Lambert (@LambertMhairi) reported

    @O2 You need to deal with your customers that have had ongoing fraud issues.

  • cchelsealouisee Chels✨ (@cchelsealouisee) reported

    @WR01234 @RoFo123456 @O2 Literally just had the same problem. They're awful customer service! Don't offer it on pre-order if you're not going to be honest about delivery

  • cchelsealouisee Chels✨ (@cchelsealouisee) reported

    @WR01234 @RoFo123456 @O2 I got told when I ordered on the 15/09 that it would be here for the 22/09 - actually laughable how crap they are

  • therealdaifly Dave E. (@therealdaifly) reported

    Hi @O2 - I moved across to you from @VodafoneUK with a number I’ve had for over 20 years and I’ve never received a single spam text message. So far this week I’ve had four - including one from “O2 Billing”. Did you sell my number to a spammer or is it just hacked? 🤔