O2

O2 Outage Report in Crook, County Durham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Crook, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Crook, County Durham, England 02/10/2026 18:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Crook, County Durham, England

The most recent O2 outage reports came from the following cities: Bishop Auckland and Newton Aycliffe.

Loading map, please wait...
City Problem Type Report Time
United KingdomBishop Auckland Total Blackout
United KingdomNewton Aycliffe Phone
United KingdomDurham Total Blackout
United KingdomBishop Auckland Phone
United KingdomDurham Internet
United KingdomDarlington Total Blackout

Community Discussion

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O2 Issues Reports Near Crook, England

Latest outage, problems and issue reports in Crook and nearby locations:

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • smiling_cyclist Dean (@smiling_cyclist) reported from Chester-le-Street, England

    @segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app

  • headcoverlova Paul Frampton (@headcoverlova) reported from Bearpark, England

    @O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all

  • sheilavictoriaR Sheila Robson (@sheilavictoriaR) reported from Chester-le-Street, England

    @O2 Im pleased 😊 scammers are awful!

  • ilovefluffy Andrew Willis (@ilovefluffy) reported from Sunderland Bridge, England

    The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.

  • Dan05858044 Dan (@Dan05858044) reported from Chester-le-Street, England

    @O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    .@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 your customer service is appalling. You should be ashamed.

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 Appalling customer service. An apology is required.

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 I repeat: your customer service is appalling.

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.

  • ppayne76 P Tumilty P (@ppayne76) reported from New Brancepeth, England

    @O2 how do I cancel Netflix that are extra charges on my number?

  • fredspoon Philip (@fredspoon) reported from Chester-le-Street, England

    I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2

  • fredspoon Philip (@fredspoon) reported from Chester-le-Street, England

    @O2 could someone help?

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡

  • th_west Tracy West (@th_west) reported from Darlington, England

    @O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Rockbmi Mike Rock (@Rockbmi) reported

    @Craigo71 @tescomobile @O2 Tesco Mobile are a Mobile virtual network operator and use o2’s infrastructure, so you’ll get the same network service as o2.

  • TheRealMoscha Moscha (@TheRealMoscha) reported

    @virginmedia is there any perks or benefits to being a virgin media customer and an @O2 customer? Iv seen some deals like double saga and double broadband package, would I get these perhaps?

  • KevinGibbins1 Kevin Gibbins (@KevinGibbins1) reported

    @Craigo71 @tescomobile @O2 New phone, 100Gb of data for £20 a month, 24 month contract, with 3. A couple of minor technical issues (mainly because I'm technically inept) which were sorted really quickly. Decent signal coverage. I was with Tesco but they couldn't match that.

  • Bedz6453 mike bedder (@Bedz6453) reported

    @O2 is there an issue in Coventry with service? Haven’t had a signal since 10:30am complete loss of service

  • AmericanPie88 Chris (@AmericanPie88) reported

    @O2 Hi @O2 yes it has been referred to credit file referrals over two weeks ago and no response. The check had issues because call handler tried it twice in short space of time. Have been told to try again but don’t want to damage score further. No response from anyone. Have sent DM

  • TheRealMoscha Moscha (@TheRealMoscha) reported

    @virginmedia is there any perks or benefits to being a virgin media customer and an @O2 customer? Iv seen some deals like double data and double broadband package, would I get these perhaps?

  • cdrider1 Craig (@cdrider1) reported

    @O2 Hi, there is a network issue in my area confirmed by your status web page. The date for fixing just keeps being pushed out by a week every few days. Where can I get more info on this and timescales to resolution? thanks

  • masonday Mason Day (@masonday) reported

    @O2 I’ve not had service for 2 hours? Is there something wrong with your network in Leicester?

  • 1JamesThompson James (@1JamesThompson) reported

    @O2 The customer service I’m receiving is terrible. I began contact with O2 on the 27/6 and the issue is still not resolved. I’m in Canada and unable to use my phone because of the issue. Please respond to my DM asap.

  • adebongaa_ox Damiyah Stan Account ✨ (@adebongaa_ox) reported

    @O2 are thieves charging me £351.43 for an early cancellation fee that I DID NOT ask for & have now taken me to debt collectors. I’ve been paying my contract every month so I’m not sure as to why they decided to cancel my contract early.