O2 Outage Report in Crook, County Durham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Crook, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Crook, County Durham, England
The most recent O2 outage reports came from the following cities: Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Aycliffe |
Phone | |
| Durham |
Total Blackout | |
| Bishop Auckland |
Phone | |
| Durham |
Internet | |
| Darlington |
Total Blackout | |
| Newton Aycliffe |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Crook, England
Latest outage, problems and issue reports in Crook and nearby locations:
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Tracy West
(@th_west) reported
from
Darlington, England
@O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 Appalling customer service. An apology is required.
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Peter Snowdon
(@petersnowdon) reported
from
Darlington, England
Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.
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P Tumilty P
(@ppayne76) reported
from
New Brancepeth, England
@O2 how do I cancel Netflix that are extra charges on my number?
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
@O2 Only just managed to top up my phone so yes it's just really slow
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kirsty widdowfield
(@kirstynewcastle) reported
from
Durham, England
@O2 been charged for a premium service that wasn’t me. How do I go about getting a refund when I can’t get through on the number that billed me
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philip
(@fredspoon) reported
from
Chester-le-Street, England
Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.
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Paul Frampton
(@headcoverlova) reported
from
Bearpark, England
@O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all
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Sheila Robson
(@sheilavictoriaR) reported
from
Chester-le-Street, England
@O2 Im pleased 😊 scammers are awful!
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.
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🇬🇧🏴 Scott Barron 🇬🇧🏴
(@scottbarron90) reported
from
Brandon, England
@O2 what a waste of money it is I pay for you're service every month. Another mast issue in my area, no calls or texts all day, I ise this phone for buisness Yet again lost more money through o2 and the rubbish equipment I've never had this issue with any other service provider
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☀️Caroline☀️
(@carolinehinde) reported
from
Darlington, England
@llysiih @O2 I hope your friends follow that up with @O2 because as a customer of theirs myself I’d want to know that this was dealt with 😡
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 your customer service is appalling. You should be ashamed.
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app
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Andrew Willis
(@ilovefluffy) reported
from
Sunderland Bridge, England
The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 I repeat: your customer service is appalling.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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RM
(@cabbage1875) reported
@O2 hi,I can't access the My o2 app,says my login details are wrong and when I ask for a code to reset it it always says the code is isn't valid despite being correctly entered
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Miyamoto Musashi
(@M8Miyamoto) reported
@O2 I need to speak to human! So I need to talk to someone. Your service is non existent! How do I speak to real person?
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Anita Kerwin-Nye
(@anitakntweets) reported
Hey @O2 3 days; 24 attempts; 2 hours trying to get through to make an insurance claim for daughter’s phone. Cannot get through on any route. Meanwhile daughter walking across City at midnight after work without working phone. Fix this. How to make claim today?
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Emma Marie Mutch (Mutchy)
(@mutch_emma) reported
@O2 how do I speak to a normal customer service person and not a automated service ??
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Daniel Bannister
(@djban001) reported
Useless customer service @O2. First they just cut me off straight away when I called … Just now they made me wait 15 minutes before cutting me off !! What do I have to do to speak to someone there ??
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Cleo
(@cleo_190000) reported
You @O2, your service is dire. You keep hanging up when I need to make international calls. Please pick up the phone without hanging up. Service is absolutely dreadful!
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Nishali Unalkat
(@NishaliUnalkat) reported
Probably the worst service I have received from @O2 in a long time.. Should have gone elsewhere.
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Cleo
(@cleo_190000) reported
You @O2 , your service is dire. You keep hanging up when I need to make international calls. Please pick up the phone without hanging up. Service is absoloutely dreadful!
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𝕵𝖚𝖌𝖘
(@till_the_wheels) reported
from
London, England
@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
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Bev
(@bev_metallica) reported
@O2 Thanks! The checker said "We're currently working to improve the quality of coverage in this area. While our engineers carry out their work, you may find your signal drops in and out – sorry if this happens." - it's just that it's been 3 weeks now....