O2 Outage Report in Crook, County Durham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Crook, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Crook, County Durham, England
The most recent O2 outage reports came from the following cities: Bishop Auckland and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Bishop Auckland |
Phone | |
| Durham |
Phone | |
| Bishop Auckland |
Phone | |
| Bishop Auckland |
Total Blackout | |
| Newton Aycliffe |
Phone | |
| Durham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Crook, England
Latest outage, problems and issue reports in Crook and nearby locations:
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Paul Frampton
(@headcoverlova) reported
from
Bearpark, England
@O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all
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P Tumilty P
(@ppayne76) reported
from
New Brancepeth, England
@O2 how do I cancel Netflix that are extra charges on my number?
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Andrew Willis
(@ilovefluffy) reported
from
Sunderland Bridge, England
The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
.@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?
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Kirsty 😘💋
(@Kirsty_x85) reported
from
Darlington, England
Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 I repeat: your customer service is appalling.
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Peter Snowdon
(@petersnowdon) reported
from
Darlington, England
Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
@O2 could someone help?
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.
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Sheila Robson
(@sheilavictoriaR) reported
from
Chester-le-Street, England
@O2 Im pleased 😊 scammers are awful!
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Tracy West
(@th_west) reported
from
Darlington, England
@O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem
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Dean
(@smiling_cyclist) reported
from
Chester-le-Street, England
@segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 your customer service is appalling. You should be ashamed.
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 Appalling customer service. An apology is required.
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Neenee
(@NeeneeNugget) reported
So I can't speak to o2 because their signal is crap. I can't text o2 because the sim won't activate. I can't live chat o2 because I can't receive a text to my old number to get into my account to activate my new number and switch numbers. Wtaf @O2 I never had this trouble with ee
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Pete
(@LEDpete) reported
@O2 when you cut customers off how about you bother to ring them back instead of the customer having to ring in again and wait for ages because you cut them off.
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Michael Evans
(@AllaboutME_UK) reported
Another service problem with @O2 - in 2 months - this time with my mobile data .. which will take 5 days to resolve ? Can someone at customer services expedite the complaint and sort this out. Not impressed at all.
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Qamar ZK
(@rsbo) reported
@O2 number accidentally barred by customer rep Mon. Tue removed bar, would take 24 hours. Wed escalated, sim stuck in provisioning. Fri problem still there Why can’t you look into this properly rather than sending me generic replies?
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Shane
(@shanangus) reported
@O2 I’ve been going round in circles on your app and website trying to simply update my home address. Still not able to do it. Truly dreadful 😵💫 please can somebody help
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Martyn David Gould
(@MartynGould) reported
Hey @O2. I placed an order with your Huddersfield store earlier today and the replacement SIM is not in my bag. I can't call the store as my existing SIM is now disabled. Can you call them and ask them if they have my SIM please? I'm miles away now with no phone service :(
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Andy
(@AndyRowberry) reported
@O2 customer service is terrible. Their live chat is useless
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𝗧𝗘𝗔𝗠 𝗖𝗔𝗦𝗨𝗔𝗟𝗦 🤷♂️
(@TeamCasuals_) reported
I love @O2. I made a complaint about having no network coverage. Their response is to close the complaint when they can't reach me on the phone to discuss. Good lord, give me strength...
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David Morgan
(@morgs4mountains) reported
So sad to have to leave @EE today. I phoned & asked if I could have a SIM only deal as my contract has ended & keep EU roaming. Advised that I cannot. Now an @O2 customer & the sigh that the @EE employee gave as I told him as to why was heart wrenching. What are you doing EE?
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Jo 💙
(@Misscheekyvodka) reported
@O2 your service is shocking