O2 Outage Report in Crook, County Durham, England

Problems in the last 24 hours in Crook, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Crook, England

The most recent O2 outage reports came from the following cities: Bishop Auckland, and Durham.

City	Problem Type	Report Time
Bishop Auckland	Phone	21 days ago
Durham	Phone	22 days ago
Bishop Auckland	Phone	24 days ago
Bishop Auckland	Total Blackout	2 months ago
Newton Aycliffe	Phone	4 months ago
Durham	Total Blackout	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Crook, England

Latest outage, problems and issue reports in Crook and nearby locations:

• 
  Sheila Robson (@sheilavictoriaR) reported 23 seconds ago from Chester-le-Street, England

  @O2 Im pleased 😊 scammers are awful!

• 
  Paul Frampton (@headcoverlova) reported 31 seconds ago from Bearpark, England

  @O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all

• 
  Tim Luckhurst (@TCHL) reported 15 minutes ago from Durham, England

  @O2 your customer service is appalling. You should be ashamed.

• 
  sarah hunter (@sarahhunter25) reported 18 minutes ago from Durham, England

  @altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.

• 
  Dean (@smiling_cyclist) reported 21 minutes ago from Chester-le-Street, England

  @segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.

• 
  Tim Fowler (@timlibrarian) reported 23 minutes ago from Bearpark, England

  I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.

• 
  Tim Luckhurst (@TCHL) reported 27 minutes ago from Durham, England

  @O2 I repeat: your customer service is appalling.

• 
  🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported 28 minutes ago from East Rainton, England

  @ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app

• 
  kirsty widdowfield (@kirstynewcastle) reported 32 minutes ago from Durham, England

  @O2 been charged for a premium service that wasn’t me. How do I go about getting a refund when I can’t get through on the number that billed me

• 
  Philip (@fredspoon) reported 33 minutes ago from Chester-le-Street, England

  I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2

• 
  philip (@fredspoon) reported 37 minutes ago from Chester-le-Street, England

  Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.

• 
  Andrew Willis (@ilovefluffy) reported 37 minutes ago from Sunderland Bridge, England

  The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.

• 
  sarah hunter (@sarahhunter25) reported 38 minutes ago from Durham, England

  @O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.

• 
  sarah hunter (@sarahhunter25) reported 40 minutes ago from Durham, England

  .@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.

• 
  🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 Scott Barron 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@scottbarron90) reported 42 minutes ago from Brandon, England

  @O2 what a waste of money it is I pay for you're service every month. Another mast issue in my area, no calls or texts all day, I ise this phone for buisness Yet again lost more money through o2 and the rubbish equipment I've never had this issue with any other service provider

• 
  P Tumilty P (@ppayne76) reported 46 minutes ago from New Brancepeth, England

  @O2 how do I cancel Netflix that are extra charges on my number?

• 
  Marcus (@MarcusSummers81) reported 51 minutes ago from Newton Aycliffe, England

  Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡

• 
  Marcus (@MarcusSummers81) reported 53 minutes ago from Newton Aycliffe, England

  Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?

• 
  Tim Luckhurst (@TCHL) reported 53 minutes ago from Durham, England

  @O2 Appalling customer service. An apology is required.

• 
  Philip (@fredspoon) reported 58 minutes ago from Chester-le-Street, England

  @O2 could someone help?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Abe (@CannyAuldGyruum) reported 4 minutes ago

  Hi @O2 my son has just updated his iPhone to ios16 and now can't connect to your network. His mobile data says he needs an update but the software is showing as being g up to date. Is there a fix for this?

• 
  🇩🇲 (@roygalbert) reported 5 minutes ago

  @O2 your signal everywhere is terrible and quite frankly phone is best used with Wi-Fi. Read the room. Only with you becuz wud cost me to leave my contract but that will have to be done. Shocking

• 
  ChrisHampele (@ChrisHampele) reported 5 minutes ago

  @O2 any chance of you acknowledging that it's not currently possible to order from your web site if you don't have a house number... postcodes with only names don't work... Please fix..! i have tried 5-6 postcodes now and all fail..

• 
  ChrisHampele (@ChrisHampele) reported 6 minutes ago

  @O2 your postcode checker for new accounts doesn't seem to work where the addresses are not numbers... eg TA20 3AD. TW20 0JR or KT13 0QG - can you please fix ASAP....

• 
  Alison Cameron 🤍❤️🤍💙💛 (@allyc375) reported 6 minutes ago

  So angry I must get back to antiques progs. To make matters worse, my phone was lost when I was transported to A&E this week. @O2 will not replace it unless I pay over £200 so can only communicate via laptop. Means I can't phone 999 if I need help eg w dangerous neighbour.

• 
  Jay Rickers (@JayRickers) reported 6 minutes ago

  @O2 Im having issues trying to add my company discount on O2 open, gone through validation, now its saying' we are encountering some technical difficulties. Try again later. Been like it all day.

• 
  Catherine Cranston (@catnhomie) reported 12 minutes ago

  @O2 - your website is not allowing me access to MyO2- it keeps asking me to reset my password but won't let me log in- is there a problem with your website currently??

• 
  Lee B (@leeinengland) reported 15 minutes ago

  @O2 give me the phone number to complain about your ****** South African support staff please.

• 
  Freya (@speelingmstake) reported 15 minutes ago

  @O2 It did not help.

• 
  Truck Blog UK (@truckbloguk) reported 20 minutes ago

  My wife has been with @VodafoneUK for 18 years and now switched to @O2 - biggest mistake ever as @O2 customer service is utter …. Two weeks now and still unable to use her old number and unable to receive any phone calls. No manager willing to talk to her. #poorcustomerservice