O2

O2 Outage Report in Crook, County Durham, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Crook, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Crook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Crook, County Durham, England 12/21/2024 07:00

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (22%)

    Internet (22%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Crook, County Durham, England

The most recent O2 outage reports came from the following cities: Darlington and Durham.

Loading map, please wait...
City Problem Type Report Time
United KingdomDarlington Phone
United KingdomDurham Phone
United KingdomDurham Phone
United KingdomBishop Auckland Phone
United KingdomStanley Phone
United KingdomDurham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Crook, England

Latest outage, problems and issue reports in Crook and nearby locations:

  • headcoverlova Paul Frampton (@headcoverlova) reported from Bearpark, England

    @O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all

  • scottbarron90 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 Scott Barron 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@scottbarron90) reported from Brandon, England

    @O2 what a waste of money it is I pay for you're service every month. Another mast issue in my area, no calls or texts all day, I ise this phone for buisness Yet again lost more money through o2 and the rubbish equipment I've never had this issue with any other service provider

  • fredspoon philip (@fredspoon) reported from Chester-le-Street, England

    Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.

  • th_west Tracy West (@th_west) reported from Darlington, England

    @O2 I can't log into my account to pay my contact and I my email and password and get I messaged say there a problem

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 your customer service is appalling. You should be ashamed.

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    Dear @AmazonUK & @o2 its SUNDAY STOP SENDING EMAILS AND TEXTS at stupid o'clock in the morning! Sincerely a grumpy tired me cause you both woke me up! 😡😠

  • Kirsty_x85 Kirsty 😘💋 (@Kirsty_x85) reported from Darlington, England

    @O2 Only just managed to top up my phone so yes it's just really slow

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡

  • sheilavictoriaR Sheila Robson (@sheilavictoriaR) reported from Chester-le-Street, England

    @O2 Im pleased 😊 scammers are awful!

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 Appalling customer service. An apology is required.

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 I repeat: your customer service is appalling.

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • ppayne76 P Tumilty P (@ppayne76) reported from New Brancepeth, England

    @O2 how do I cancel Netflix that are extra charges on my number?

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    .@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app

  • ilovefluffy Andrew Willis (@ilovefluffy) reported from Sunderland Bridge, England

    The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jvsingh .J ☬ (@jvsingh) reported

    @O2 Hello, this is now a big problem. I am not able to send or receive SMS from multiple non-UK numbers

  • Jodie43514729 Jodie (@Jodie43514729) reported

    @O2 hang up on me when I've got a problem?? What kids of customer service is that? 🤔

  • SofieSokolowski Sofie (@SofieSokolowski) reported

    @O2 customer service is so so poor! Can’t get through on chat, phone number is impossible to find online and they don’t respond to complaints. Very upset new customer!

  • BrianMa63080971 Brian Martin (@BrianMa63080971) reported

    Hey, @O2 - WHY have you cut my service off when the Ombudsman has ordered you to pay me compensation? I am getting pretty sick of this and will continue to name and shame O2 for your lousy "service" until this is addressed. RESTORE MY SERVICE!

  • DebateMate1 DebateMate (@DebateMate1) reported

    @O2 Can someone please contact me ASAP regarding an international bolt on not working. Thanks

  • BrianMa63080971 Brian Martin (@BrianMa63080971) reported

    @O2 BTW - worst "customer service" I have ever known - why are your agents so incompetent, sly, lazy, argumentative and arrogant? Start sacking some and training the rest properly.

  • KevConnor3 Kev Connor (Derby Toffee) (@KevConnor3) reported

    @O2 No issues with you, just the amateurs at @virginmedia

  • BrianMa63080971 Brian Martin (@BrianMa63080971) reported

    @O2 Now speaking to "MPUELELO" at O2. This individual has a serious attitude problem, has not bothered reading the notes and could not be bothered doing ID&V until prompted. Straight back on hold, call time now ridiculous.

  • DayLafai DayLafai (@DayLafai) reported

    @O2 @Apple Id rather have signal but apperently your mast is down and no idea when its going to be fixed. Maybe time to cancel my contract since you are breaching your own ToS

  • Smart_Charlie4 CharlieBear🐻 (@Smart_Charlie4) reported

    Hi @O2. I recently upgraded my phone to another network and paid my final bill prior. You sent a rather threatening letter despite this. I have been charged £122.76 on top of my payment and when calling your paid CS number again for a refund, you send £4.22. Not happy please help