O2 Outage in Chudleigh, Devon, England

@O2 I am a O2 pensioner designated as very vulnerable and have a problem with my tariff I am being charged each month instead of being on a staff tariff I have written to your services without reply I am losing money I can ill afford every month when will I get my money back

@O2 last week I was able to upgrade my phone and now tonight it's saying I need to pay to upgrade to o2 refresh when I'm already on that and yet I wanted to upgrade without paying for it... Help please

@O2 @ThorntonRigg1 Still not working in Ipplepen Southwest Devon! #sortitout

@O2 please pass on my thanks to Tajudeen in your Exter store. I upgraded my sim with him earlier. His service was professional, polite and efficient. Top guy!

@2LAMBO @EE Unimpressed that if I were a new customer I’d have been able to order online by now, but as I’m trying to upgrade though My EE account, I can’t. Not a good way to treat your existing customers @EE! @O2 website working fine, so going to go there instead.

@O2 Yup, others are cheaper by a considerable margin and if you allowed data to roll over, wouldn’t be charging me for bolt ons. Been customer for 10 years or so.

@O2 what a bad day

@xLucyKelly @O2 i was with EE but they were shit so i changed to o2 cause they promised i would get better service and looked at my area and everything and since i have been with them i have had nothing but problems😂 and i haven’t been able to use my phone all day apart from with wifi😴

So, @o2 haven’t sent any texts or emails regarding their network being down but as soon as a bill is produced, they’ll text you quicker than a rat up a drainpipe #o2down

@G0ROC @O2 @tescomobile @giffgaff Never had an issue with Tesco before been with them ages, however they share some of O2 network so I’m blaming O2, I have to use a landline!

Thanks @O2 for taking out not only yourselfs but @tescomobile and @giffgaff as well. You said its just data but I have no calls or data on Tesco network

@O2 I live in Devon and Wi-fi is hard to find. I realise this isn’t the end of the world , but I do pay for a service.

@O2 quite possibly the worst customer service that a UK network has to offer. Dreadful.

@CPWTweets call me TODAY to sort this **** out!! (If you even know my number as I don't!) I want my hounded upgrade to @EE cancelled and want to stay with @O2 I shall also be making an official complaint over your handling and hounding I received to upgrade last week!

@O2 you lot are fixing my **** today when i get back from work. i want my number back. And i want to use the services im paying for on this monthly sim. I dont know why you didnt swap my number, but something is wrong and you jeed to fix it because i cant contact anyone .

@Dene_Palmer @O2 I wait 30 hours And they said they have technical problem.

@O2 Sorry guys but the support that just shoots canned responses at you and clearly doesn't understand basic English, turned me off so much that i stick with Vodafone

of course the my o2 app goes down when i’m tryna check my bill @O2 interesting

@O2 I am an extremely positive person. Try to see the good in every situation and everything and everyone. However your level of service towards my 75 year old mother has been shockingly **** and you should be ashamed of yourselves.She has no internet or service #SortItOutPlease

@PeanQ @O2 I’m also having the same issue. Phoned today, and told there are issues and to wait a min of 48hours before contacting again!

@O2 I need some help with my phone account please

@O2 having problems and no customer service or online help! Not impressed!

@O2 I’m never getting a phone off you guys ever again you simply sell broken iPhones to people and expect them to pay the full price