O2 Outage Report in Choppington, Northumberland, England
Why is my O2 service not working?
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Choppington, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Choppington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at O2
O2 is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Choppington, England
The most recent O2 outage reports came from the following cities: Ashington, and Blyth.
| City | Problem Type | Report Time |
|---|---|---|
 Blyth
|
Phone | 23 days ago |
|
North Shields
|
Internet | 4 months ago |
|
North Shields
|
Total Blackout | 5 months ago |
|
Wallsend
|
Phone | 5 months ago |
|
Cramlington
|
Phone | 9 months ago |
|
Cramlington
|
Phone | 9 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Choppington, England
Latest outage, problems and issue reports in Choppington and nearby locations:
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JoshSlesser (@Slesss_) reported from South Shields, England@virginmedia @O2 your volt supercharge is a con! Why has my virgin media bill doubled and I’m being charged for making changes to my bill, none of this was mentioned to me this is a breach of contract im not paying almost £100 just cancel my package if that’s the case
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Sharon Hunter (@sharonhunter72) reported from Ashington, EnglandDisgraceful service yet again with @O2 3 separate staff sorting refund within 7 days it’s now two weeks and guess what both call handlers HAVE NOT processed the refund 😡this is a phone was meant to have been cancelled in January but again this wasn’t done either hence refund😡
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Mark Mowbray (@MarkMowbrayNE) reported from Blyth, EnglandDoes anyone use @vodafone in the Northumberland area? Is it any good? I'm currently on @O2 but looking to switch networks as O2 are being extremely greedy with large price hikes on their already expensive network.
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Angie Orrick (@AngieOrrick) reported from Walker Gate, England@O2 you have the worst customer service ever encountered! If I could stop paying you I would! That’s your shop and by telephone
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Richard (@Richard_Y1) reported from Whitley Bay, England@O2, any particular reason why signal for mobile data is so poor/pretty much non-existent in the NE30 area?
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Craig Donnison (@craig_donnison) reported from Ashington, EnglandFor such an expensive monthly DD, the @O2 signal coverage is terrible and becoming ever worse.
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Craig Donnison (@craig_donnison) reported from Ashington, EnglandThis issue has been happening intermittently again over the last week or so. Beyond infuriating. Sort it out, @O2.
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JoshSlesser (@Slesss_) reported from South Shields, England@O2 I can’t login into my o2 app, it says I might be a bee customer and to wait 48 hours but I’ve been a member for years 🤔 it’s just randomly started doing this
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gavin wells (@gavwells77) reported from South Shields, England@O2 spent an hour to try and sort out and cancel an account and have been cut off 6 times now #not happy
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Sharon Hunter (@sharonhunter72) reported from Ashington, England@O2 doorstep phone swap arranged for yesterday as sons I phone 6 days old and faulty , email confirmation saying it would be by 10.30 ! FAmily Waited in all day nothing arrived ! Tracking states phone still at depot …….. very unhappy customer 😡
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Adam Hill (@adshill) reported from Morpeth, England@O2 I’ve just been told that the only way I can use My O2 is to setup a new email account despite My O2 saying it’s the phone number that is the problem. Do I have to have two email accounts just for O2? Seems utterly absurd.
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Bilbo Gubbins (@andyphilipson) reported from Whitley Bay, England@O2 Hey I just received a text claiming to be from yourselves saying there’s been a problem processing my bill and gives me a link to update my payment details. Pretty sure it’s fishing as my details haven’t changed. Can you confirm if I DM you a screenshot? Cheers.
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Ruxana Nargolwala (@RuxanaNargol) reported from North Gosforth, England@hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.
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Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England@WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.
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Michelle Hewison (@chellehewison) reported from Whitley Bay, England@O2 Any issues in the Whitley Bay (NE26) area with mobile signal this weekend? I’ve barely been able to get 3G at times let alone anything else!
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Scott Christie (@ScottSChristie) reported from Whitley Bay, England@O2 Is there an issue with signal in NE29 just now? Mine has been pretty bad for a couple of weeks now. Many Thanks.
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Kathryn Baird (@kathrynbaird_) reported from Cramlington, England@O2 do you actually talk to your customers? I’ve been trying to contact you all week via the app, have called numerous times to be hung up on by an automated service and can’t get through to you at all. You’ve charged me twice for my bill & disconnected me even though I’ve paid!
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Scott Dixon (@ScottD_DJMS) reported from Whitley Bay, England@o2 I’ve claimed an Odeon code today on the @O2PriorityUK app but the cinema website is saying that the code is incorrect. Please help
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Darran Blackshaw (@DarranBlackshaw) reported from Seaton Valley, England@O2 rang for help and answering machine says ring back in 24hrs and hangs up -really ??
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Liam (@ApertureReads) reported@O2 Not the twitter-teams fault but awful customer service before. Had to speak to 5 people for a simple question about billing. Had RPI+3.9% increase explained to me twice, and had to go through security three times. And no answer given. Definitely switching.
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bluesky (@ineedmoreblue) reported@O2 2025: O2 network works and you "receive" a phone call would be nice
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JohnG_victorius (@johng_victorius) reported@O2 2023: Being given some sort of customer loyalty having been with the company since 1999 aka BT CELLNET days would be nice.
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Aaron Price (@priceaj) reportedJust got stuck at Five ways station for 10 mins because evidently it's an @o2 black spot and I couldn't access my train tickets. @WestMidRailway Staff were no help, even though I showed them the email which proved I purchased the tickets.
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louise 🍃 (@louise_crossing) reported@O2 got an Apple Watch on my phone contract but it won’t connect to my phone data and signal and telling me it’s only available for pay monthly customers but that’s what I am? Can I have assistance please my account is also down or your website is
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Adele Decent (@AdeleDecent) reported@O2 absolutely disgraceful service from you today. A newly bereaved widow asked us to sort out her late husband phone. We had to hang on for 27 minutes until someone from the so-called bereavement specialist team could be bothered to answer the call and then be downright rude
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John Lee (@JohnLee95742005) reported@O2 I requested my PAC code yesterday via messanger. Went through all the security questions but it still hasn't arrived. Can you help please?
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Matthew Haynes (@Supercyclist101) reported@O2 my contract expires later this year, and so far I won't be renewing. I bought a 5G phone for faster data speeds, but 5G in Manchester is just a joke. Check your website and just always shows a known mast issue. This mast repair must be the longest repair job in history!
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Weezy Riaz (@WeezyRiaz) reported@O2 I have 02 priority via @virginmedia I’m trying to redeem the Disney Offer but u able to log in via My 02 as I only have VM credentials. HELP!
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Carlos (@Carlstretton) reported@O2 Appalling customer service, 2 week’s waiting for phone number migrating to new Sim after idiotic staff migrate to wrong phone and then wrongly cancel a number we have had for over 20 years! to then be told Every Single Day to wait 24hrs and nothing done.