Plusnet

Plusnet Outage Report in Beamish, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Beamish, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Beamish and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Beamish, County Durham, England 12/26/2025 00:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Beamish, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Sunderland.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne E-mail
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Beamish, England

Latest outage, problems and issue reports in Beamish and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @WinneyDaniel Hiya, It's been a few days since you sent the message. Do you need my help with anything at all? Chelsea-Plusnet Sheffield

  • Ham_hater1976 John Forster (@Ham_hater1976) reported

    @Plusnet i have tried day after day to speak to someone about several issues. You have booked an engineer to visit me next week and I can't make the appointment. Also my bill is wrong. Any chance of someone,anyone, answering tbe phone....?!

  • howareyouzhang Happygod London 倫敦 ロンドンっ (@howareyouzhang) reported

    @Plusnet thank you for reply, I have been away due to no internet in the house. I have been calling Plusnet and the problem was solved, thank you!

  • kierawatchestv kiera 💫 (@kierawatchestv) reported

    @Plusnet Yet another day of having to hotspot and use up my data allowance just to be able to work at home. Abysmal service, constant drops. And no, I haven't put up Christmas lights or done a thing differently to cause this to happen, it's just you.

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Penmachno, Wales

    @Matt_H_UK @EE You just don't get it! We DON'T have a mobile signal. During power cuts NO wifi so no WhatsApp. Using an old style plug in phone we (have so far) ALWAYS been able to make phone calls - those of us who ( currently are not digital) BT changed me to digital plusnet changed me back

  • timsimmons_1 Dr. Timothy Simmons (@timsimmons_1) reported

    For crying out loud, @Plusnet, it's impossible to get through to customer support and I need to reschedule an engineer visit. It's no use telling me what the "best time to call" is, when I'm at work.

  • Soozealooze CES (@Soozealooze) reported

    @Plusnet I'm trying to make a complaint about one of your advisors amongst other things but he wants to deal with it himself when I've repeatedly asked for him to pass onto someone independent. What's with this guy?!

  • jono_pce Jonathan Roberts🇺🇦🌻🚴‍♂️ (@jono_pce) reported

    @TheSulks @Plusnet Had our account with them for a while and I am very happy with the service. We are paying less now for a higher connection speed than when we first started.

  • Olly_TCGaming Oliver Turp (@Olly_TCGaming) reported

    @Plusnet can't get in touch with support over the phone or online. Been trying for 3 weeks, on hold for over an hour each time without any answer. Can someone DM me asap. Need to rebook an engineer.

  • Plusnet Plusnet (@Plusnet) reported

    @ewandjmcdonald Not a problem Ewan, just let us know if you need anything else. - Curtis, Plusnet Sheffield