Plusnet

Plusnet Outage Report in Beamish, County Durham, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Beamish, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Beamish and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Beamish, County Durham, England 12/03/2025 22:05

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Beamish, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Sunderland.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Wi-fi
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Beamish, England

Latest outage, problems and issue reports in Beamish and nearby locations:

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Sazzy__Sandra Sazzy Sandra 💙🐈☕📚🍫 (@Sazzy__Sandra) reported

    @Plusnet Yes still need help

  • PeterJWild73 Peter J Wild (@PeterJWild73) reported

    Well done @Plusnet. Old ISP has disconnected their service and your router has not arrived. So no way of finding out if I have been transferred to you a day early. An auspicious start to your service.

  • AndyWoodturner Andy Coates (@AndyWoodturner) reported from Mutford, England

    @Oneshowywoman Plusnet...there's a 14 cooling off period and it's only an 18mnth contract, so if I'm not happy I can jump. And as soon as @three get their HUB in this area I'll change to that. I never use the landline anyway.

  • HowWeSurvive76 HowWeSurvive76 (@HowWeSurvive76) reported

    @Plusnet Hello, my service has been upgraded to full fiber but my new router hasn't arrived yet. Has it been dispatched?

  • ajclarkin Andrew Clarkin (@ajclarkin) reported

    @plusnet Hi. My plusnet mobile consistently fails to make or take calls. They drop after 1 ring or 1-2 secs of call despite good signal. Having to use landlines for most calls now. Can you help please?

  • vivalalinzi vivalalinzi (@vivalalinzi) reported

    @Plusnet had connectivity issues since early hours of this morning with wifi - tried all the troubleshooting as directed on website but not resolved. Can I be contacted to find out issue and how to correct please?

  • lynnos sofargone (@lynnos) reported

    @Plusnet Hi I’m a new customer, can’t dial a paid for number - is this restricted? How do I remove restriction? Looking in app and don’t see how to

  • chickateee SMB (@chickateee) reported

    ..@Plusnet I want to cancel my broadband as I have left the property but I can’t get through on your phone lines. No other way to cancel? Unreasonable barriers to exiting my contract?! Is that legal?? Should be much simpler.

  • Cymroffyddlon1 Cymroffyddlon 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Cymroffyddlon1) reported

    @Plusnet I’m supposed to be going live with you today, but have heard nothing from you. No contact from my current provider about leaving them. I can only assume nothings been processed. What the hells going on? @WhichUK Does all this give me grounds to terminate for breach?

  • Plusnet Plusnet (@Plusnet) reported

    @laaurxn Hi Lauren, sure and I'm sorry that you're unhappy with you billing. Please send us a DM with your broadband username or mobile number depending which service it's for and I'll make sure we get it sorted. - Adam - Plusnet Sheffield