Plusnet

Plusnet Outage Report in Beamish, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Beamish, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Beamish and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Beamish, County Durham, England 12/31/2025 12:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Beamish, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Sunderland.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne E-mail
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Beamish, England

Latest outage, problems and issue reports in Beamish and nearby locations:

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MSmithsonPB Mike Smithson (@MSmithsonPB) reported

    My broadband provider @Plusnet tells me that my service won't be fixed until 6pm on Wednesday. This is rubbish and looks set to cause me and no doubt many other customers huge problems.

  • alihare9 Ali Hare (@alihare9) reported

    Hi @Plusnet, we have been waiting in all afternoon (our scheduled appointment date) for an engineer to install our new phone service. They haven't turned up and we haven't had any communication from plusnet. Can you help please?

  • hlwudarski Hannah Wudarski (@hlwudarski) reported

    Hi @Plusnet, are there any problems in the BS10 area? We had a fault on our line that was fixed a week ago, but the router is flashing orange today and we have no connection. Thanks!

  • GaryPhi18639802 Gary Phillips (@GaryPhi18639802) reported

    @MoneySavingExp I think I've found a total con being pulled by BT and Plusnet. I am plus net customer but they can't re new my contract because my exchange is closing, I have 30 days to switch to another provider or I will be automatically put on BT broadband at £35 a month, I know I can get a

  • stevbu Steven Butten (@stevbu) reported

    @Plusnet Plese advise how to disable WMM on hub 2. I have been advised that doing so will stop problem with airplay streaming to HomePod.

  • gilbeynut James Frankland (@gilbeynut) reported

    @plusnet appears to be a mobile outage in TR11. So mobile network for the past few hours.

  • Morphington Morph (@Morphington) reported

    @jimblimey Why not Plusnet? Mobile is ok and cheap, no problems so far. Broadband was a disaster though, so bad we paid the 'penalty' just to get away from them.

  • MrStardust50 Alvin #VoteAnyoneButLibLabConGreen (@MrStardust50) reported

    @Plusnet Plusnet's 2023 resolution is to screw their customers even harder !!!

  • StaceyL32175316 Stacey (@StaceyL32175316) reported

    @Plusnet Hi, I haven't had any phone signal or 3g/4g all day - I have tried switching my phone on and off - please can you help? I can't call customer services... No issues until today and I haven't changed anything. Thank you

  • RachelBagshaw4 Rachel Bagshaw (@RachelBagshaw4) reported

    @Plusnet how can I get a customer service manager to call me I've been waiting 11 days. Your policy says complaints are responded to in 5 days this is not the case.