Plusnet

Plusnet Outage Report in Beamish, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Beamish, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Beamish and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Beamish, County Durham, England 03/05/2026 14:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Beamish, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne, Washington and Wallsend.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomWashington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Beamish, England

Latest outage, problems and issue reports in Beamish and nearby locations:

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • stevegaish stevegaish (@stevegaish) reported from Whickham, England

    @Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • mouse5555 Lynn Dixon (@mouse5555) reported from Newcastle upon Tyne, England

    @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

  • Lizzyr59 Lizzy Robinson (@Lizzyr59) reported from Newcastle upon Tyne, England

    @Plusnet Outage in Newcastle? No broadband since 8pm

  • fredspoon Philip 👌🏼 (@fredspoon) reported from Chester-le-Street, England

    Broadband down at home @Plusnet not great said there some fault needs and engineer.

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • me_and_flora Ash 💙 (@me_and_flora) reported

    @KintalineFarm @Plusnet To be honest, I don’t even know why this was required - the question of whether there are still issues in my area from Monday night should be a simple yes or no. Why do they need username? Can’t say I’m impressed. Other providers have been much quicker to respond to the outage.

  • KintalineFarm Kintaline Farm (@KintalineFarm) reported

    @rodnic66 @Plusnet You are kidding. !! They are not replying to DMs either. Been 2 days without a mobile service

  • nickjowen Nick Owen (@nickjowen) reported

    @Plusnet You really do need to do something about your hold music. It’s bad enough holding on for the ridiculous amount of time, but to do with this music is just mean

  • maz558 Sam R (@maz558) reported

    @Plusnet I’ve tried on multiple occasions and every time I’m either promised something and it’s not done or the agent doesn’t help! This has been going on since October and before and quite frankly I’m angry and fed up. I fear the only way to get my money back is via the courts!

  • KintalineFarm Kintaline Farm (@KintalineFarm) reported

    @Plusnet @HoldenMadickie "Chuffed" .. you are ignoring customers, including emergencies, 😒 where they have no phone at all. Cannot phone support 😒

  • JoJenkins1 Jo Jenkins (@JoJenkins1) reported

    @Plusnet cannot make phone calls etc, therefore cannot call you. Definitely a SIM problem as tried in another phone, help!

  • kestrel1971 kessy nufc (@kestrel1971) reported

    @Plusnet hi, my internet has been very very slow all day, can't download on me sky box,

  • tweetkattweet Kathryn (@tweetkattweet) reported

    Hi @Plusnet given you are shutting down the business side of your business and moving everyone to BT who can’t give me a quote for my address, I assume you won’t be charging me an exit fee to get out of my contract with you?

  • CatherineBolt Catherine Bolt (@CatherineBolt) reported

    @Plusnet a month on from cancelling my contract you are still saying my landline is with you, and it took nearly a month to respond to my last message. This is simply not good enough and you're charging me for a service I've already cancelled.

  • me_and_flora Ash 💙 (@me_and_flora) reported

    @Plusnet I can’t give you that information because I’ve had to move in with my parents so that I can do my job using their internet, so I don’t have documentation to hand. I’m also dealing with a broken down car at the moment so getting back to my house isn’t practical.