Plusnet

Plusnet Outage Report in Beamish, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Beamish, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Beamish and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Beamish, County Durham, England 12/15/2025 13:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Beamish, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Sunderland.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Beamish, England

Latest outage, problems and issue reports in Beamish and nearby locations:

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • topcat_2006 Tramline TEC (@topcat_2006) reported

    @Plusnet your service is hopeless. Despite suffering issues and being promised a call back late February noone has called. I've complained on twitter, given my details and noone has called me. I've been queuing for hours on you phone lines. What's going on?

  • GardnerJ56 John Gardner (@GardnerJ56) reported

    @copperhobnob @Plusnet Rachael my broadband has been down since yesterday afternoon (KY15 postcode). Haven’t been able to find out the problem. Reported to Plusnet online but no confirmation of problem or expected resolution from them. Would appreciate any info you have.

  • geordiemanc70 GeordieManc (@geordiemanc70) reported

    Hey @Plusnet Thanks for charging me £8.76 for <500MB of "Out of plan" data on top of my 7GB for £8 contract. You just lost a customer.

  • nocrappo nocrappo (@nocrappo) reported

    @Plusnet Wondered how long it would be before the internet speeds would fall down according to the graph I've seen you've been having outages for some time the latest one at 20.40pm 6th April 2022, I'm checking my contract for a way out of this mess, I never even got my £60 gift card.

  • _DirectingMind DirectingMind (@_DirectingMind) reported

    @LukeHarby @Plusnet I had the same issue now another 2 weeks for Openreach to come back. Did you have anymore luck? They have a monopoly on the fibres and aren’t accountable to end users so provide a horrific service @WeAreOpenreach

  • copperhobnob Rachael Taylor 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🏳️‍⚧🏳️‍🌈🇪🇺 (@copperhobnob) reported

    @GardnerJ56 @Plusnet Some eejit installing crash barriers on A92 cut through several major cables - husband saw a BT engineer yesterday and asked him. Apparently there is 2nd incident at Falkland and new fix time is c7pm on SUNDAY!

  • rl_keith Robert Keith (@rl_keith) reported

    OK @Plusnet my service stops working at 9:00 PM EVERY NIGHT. Your support stops working at 8:00 PM. Any ideas?

  • CJCorkish CJ Corkish (@CJCorkish) reported

    @Plusnet Hi I cant seem to get though to the business support on 0800 028 0282 I do option one but then it then doesn't ask me if it residential or business which is what it used to do 2 weeks ago. I can only normally call after 8pm. I have already log a job.

  • LukeCarpenter1 Luke Carpenter (@LukeCarpenter1) reported

    @Plusnet my internet has been awful the last couple of weeks but has now stopped working completely. Down detector has said their are issues on your side, when will this be fixed? I have important work meetings this morning that can’t be missed. I’m in KT6

  • Jav_1882 Javad (@Jav_1882) reported

    @Hotspur67 In recent times no. The only issue I had was in August they gave me a new *** which is an old BT hub under the hood. They are always behind the curve with BT. There were performance (speed) issues so I had to buy a third party hub from Amazon and plusnet reimbursed me cost of it.