Plusnet

Plusnet Outage Report in Beamish, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Beamish, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Beamish and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Beamish, County Durham, England 12/19/2025 01:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Beamish, County Durham, England

The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne and Sunderland.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Beamish, England

Latest outage, problems and issue reports in Beamish and nearby locations:

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • remenos Joanne Emerson (@remenos) reported from Sherburn Hill, England

    @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • 2012neil2012 Outdoorsey (@2012neil2012) reported from Dunston, England

    @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

  • BlocknBottle Block & Bottle (@BlocknBottle) reported from Walker Gate, England

    @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @guyjpitchford Hi guy, I'm sorry to hear you're having trouble accessing your IC24 mailbox. Can you please send me your account username, so I can look into this for you? -Tony Plusnet Sheffield

  • echintune Å vi e AIK 🖤💛🏴󠁧󠁢󠁥󠁮󠁧󠁿🇸🇪 (@echintune) reported

    @Plusnet a week now with no access to emails in phone or PC even webmail is intermittent. Disgraceful service.

  • Plusnet Plusnet (@Plusnet) reported

    @slave2gadgets Hi Pete, Plusnet email services have now been restored and customers should be able to send and receive emails as normal. We’re sorry this has taken longer than expected to fix and for the inconvenience caused. - Alex, Plusnet Leeds

  • UnitedinRock Johnny Was (@UnitedinRock) reported

    @Plusnet Instead of just giving out the stock answer to email users having problems why don't you try and reassure customers this isn't terminal? I've not received emails for days now and have no idea if they're held up somewhere or lost and irretrievable

  • crystalweb Charles Conway (@crystalweb) reported

    @Plusnet no broadband in LL11 when I got home at 00:20 today and still down this morning. Orange light and ‘b’ on router. Any idea of what’s happening and when it’ll be fixed? Phone works.

  • SleepyPenguin1 SleepyPenguin (@SleepyPenguin1) reported

    @ruskin147 Reminds me of working in the Plusnet call centre. Where a customer would call and say... "I've got t'internet.. you that thingy ". To which the answer would be "You sure the internet hasn't got you sir ? ".

  • ellieteacher Ellieathome (@ellieteacher) reported

    @MartinSLewis @itvMLshow My @bt_uk deal expires soon. Online offers renewal at £11 more per month. I live chatted them, they offered a new deal £5 more than current and also more than current deals from plusnet, voda and others, so looks like I will cancel. Shame as otherwise happy with the service.

  • SusiPetherick Susi Petherick (@SusiPetherick) reported

    @Plusnet appalling service from Plusnet. Never again

  • Kimpowe07512622 Kim powell (@Kimpowe07512622) reported

    @Plusnet I need help please as phone line is very crackly the last two days.

  • mattheason Matt Heason (@mattheason) reported

    Really poor onboarding experience from @Plusnet think i'll be making another switch unless they can provide something special