Plusnet outages and service status in Beamish, England

Problems in the last 24 hours in Beamish, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Beamish, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Beamish, England

The most recent Plusnet outage reports came from the following cities: Gateshead, and Newcastle upon Tyne.

City	Problem Type	Report Time
Gateshead	Internet	24 days ago
Newcastle upon Tyne	Internet	25 days ago
Newcastle upon Tyne	Internet	1 month ago
East Boldon	E-mail	3 months ago
Newcastle upon Tyne	E-mail	3 months ago
Newcastle upon Tyne	Wi-fi	3 months ago

Community Discussion

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Plusnet Issues Reports Near Beamish, England

Latest outage, problems and issue reports in Beamish and nearby locations:

• 
  Scott ⚫️⚪️ (@LeDreamboat) reported 11 minutes ago from Sacriston, England

  Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

• 
  Block & Bottle (@BlocknBottle) reported 20 minutes ago from Walker Gate, England

  @Plusnet HELP! Our internet’s gone down, how can we get it up and running in the next 1 hour and 11 minutes before we open?!

• 
  John Adams (@Johnad25) reported 21 minutes ago from Durham, England

  From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)

• 
  stevegaish (@stevegaish) reported 23 minutes ago from Whickham, England

  @Plusnet Hi its Stevegaish. I have emailed on numerous occasions but still no resolution.

• 
  Joanne Emerson (@remenos) reported 26 minutes ago from Sherburn Hill, England

  @PickGS @Plusnet @plusnethelp It’s blatant profiteering - I need broadband to work from home and I’m now paying £35 instead of £22 - and to think their selling point was excellent UK customer service 🙄

• 
  Lizzy Robinson (@Lizzyr59) reported 30 minutes ago from Newcastle upon Tyne, England

  @Plusnet Outage in Newcastle? No broadband since 8pm

• 
  Outdoorsey (@2012neil2012) reported 39 minutes ago from Dunston, England

  @Plusnet I am having issues with my home WiFi connection since doing a separate password change on my plusnet online account. Do you have an email address I can send router reference images to , to discuss / resolve? Many thanks

• 
  John Adams (@Johnad25) reported 43 minutes ago from Durham, England

  @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

• 
  Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported 48 minutes ago from Sunderland Bridge, England

  Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

• 
  Lynn Dixon (@mouse5555) reported 51 minutes ago from Newcastle upon Tyne, England

  @Plusnet Don’t worry about it plusnet doesn’t work for long enough for anyone to have issues with safety

• 
  Philip 👌🏼 (@fredspoon) reported 56 minutes ago from Chester-le-Street, England

  Broadband down at home @Plusnet not great said there some fault needs and engineer.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  visceralview (@visceralview) reported 2 minutes ago

  Cancelled my Vodafone broadband. They are vile. Customer help is a foreign call centre! I have choice of 2 providers Plusnet or EE. I only need a basic service no landline. Both are same price. Any advice on which is best meaning few connection problems and good customer service?

• 
  TheCureIsWorseThanTheDisease (@cureisworse) reported 3 minutes ago

  @Plusnet Ok. I will wait for them to contact me then as I'm not chasing again, given I get ofcom-mandated compensation for missed appointments and delays of starting a service after an agreed date.

• 
  gary farr (@mrgfarr) reported 4 minutes ago

  @EE And that means if my connection goes wrong you want me to set up an entire other router, and then change my devices to work with that new router just so you can word for word a script instead of being like the @Plusnet support I used to get that just gave me information and trust

• 
  Kevan Rollinson (@rollinson_kevan) reported 14 minutes ago

  @Plusnet Have you tried ringing your customer service team and being put on hold for over 30 minutes before eventually giving in

• 
  Rob Sterowski (@robsterowski) reported 15 minutes ago

  @plusnet Broadband now down for 18 hours. Web pages return "Sorry about this. Looks like something's stopped working." What's going on?

• 
  G M Thomas FRSA FRAS (@japanauthor) reported 16 minutes ago

  @ThatNeilMartin @Plusnet I left @Plusnet years ago after a customer service guy was patronising and rude. One strike and you're out is my mantra with such things.

• 
  Ad (@sometimesyouwin) reported 19 minutes ago

  @Plusnet Hi, need to move a family member of PSTN and onto fiber. Do you offer a VoIP service to retain a 'landline' and can the existing number be kept. Thanks.

• 
  exe | @terminate (@terminate) reported 20 minutes ago

  Dear Data Protection Officer, (or forward too within 30 days to respond) I am writing to make a subject access request under Article 15 of the UK GDPR and the Data Protection Act 2018. SPECIFICALLY REGARDING EE CONTRACTING AND PARTNERSHIP I request a copy of all personal data you hold about me, covering the entire period I have been your customer. In particular, please include: 1. My account records and account history, including all changes made to my account details, security settings, or registered devices, and the dates of those changes; 2. Records of any SIM changes, SIM swaps, number ports, or new devices added to my account, with dates; 3. Records of any logins or access to my online account, including dates and, where held, locations or IP addresses; 4. My billing records and itemised call/text/data metadata (numbers contacted, dates, durations, data usage) — I am not requesting the content of communications; 5. Records of my contact with your customer services, including notes, call recordings, and webchat or message transcripts; 6. The recipients or categories of recipients to whom my personal data has been disclosed, identified by name where possible, including any third-party contractors, processors, or other organisations, and any recipients outside the United Kingdom, together with the safeguards relied on for any international transfer; 7. The purposes and lawful basis for your processing, and your retention periods. 8. Terms of service updates for me and my account if any or legal binding, the dates they were changed and what specifically was changed on these dates regarding my account or my legal rights 9. PARTNERS AND CONTRACTORS SPECIFICALLY NAMED AND SHARED WITH EE/BT/PLUSNET

• 
  BigBadLlama (@bigbadllama) reported 20 minutes ago

  @Plusnet can you help? I got an email saying I'm leaving for another provider which isn't true, I haven't even been shopping around. I can't call customer service because I'm working overseas atm

• 
  Mike Vine (@10mjv) reported 21 minutes ago

  @Plusnet Thanks. So for me to answer a request from PN about changing my service (not at my request), I have to incur potentially significant costs as I am overseas with just my mobile phone for next 30 days and will miss deadline. Can someone in support just call me via WhatsApp? Thanks