Plusnet Outage Report in Stourbridge, Dudley, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Stourbridge, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stourbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Stourbridge, Dudley, England
The most recent Plusnet outage reports came from the following cities: Birmingham, Wolverhampton, Bromsgrove and West Bromwich.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Total Blackout | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Stourbridge, England
Latest outage, problems and issue reports in Stourbridge and nearby locations:
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Neil Fawcett (@neilefawcett) reported from Birmingham, England
@MissJAFleming @Plusnet Mine has been down since morning. They say there is an outage. Looks as if it is widespread.
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Baldy (@Beer_and_Gravy) reported from Dudley, England
@Plusnet internet is down in DY8. Sort it out please.
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ANDY TPA WBA 🏴 (@b68baggie) reported from Birmingham, England
@Plusnet your Internet service is a disgrace 5 engineerers out in 2 months and still you can't stop the faults..... Off to @virginbroadband
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Patricia (@Crayzeegal01) reported from Birmingham, England
@Plusnet Why does the broadband ALWAYS fail when your office is about to close?
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Glyn Taylor-Williams (@GlynTW) reported from Kidderminster, England
@Plusnet @plusnethelp still waiting for you to reply so you can fix my broadband.
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Neil (@Mr_neil_c) reported from Dudley, England
@virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)
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Richard Baily (@foraneasylife) reported from Birmingham, England
How is getting broadband so difficult with @Plusnet it is more comical than the comedian in the advert! Service drops out, they credit the account. System sees it hasn’t received money, so issues debt letter and stops service. Then told 10 days to get service back. @MartinSLewis
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pj.innovation (@InnovationPj) reported from Bromsgrove, England
@Plusnet - having problems with no mobile service, is this a known problem?
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Richard Doherty (@TheKentishBrum) reported from Birmingham, England
@Plusnet @plusnethelp Only getting 0.41 Mbps download and 0.04 Mbps upload. Any help?
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Neil Fawcett (@neilefawcett) reported from Birmingham, England
@HRH_Hattie @Plusnet Mine is off altogether. PlusNet say there is an outage which should be fixed tonight.
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Z/\K (@ZHollowayy) reported from Wednesfield, England
@jeremycorbyn But you’re willing to make people lose their jobs at Plusnet Sky Virgin and TalkTalk. Yet alone every ******* phone company that gives a broadband service. There’s no limit to your stupidity is there.
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Oscillating Wildly (@OscillateWWFC) reported from Wolverhampton, England
Plusnet wanted £120 for me to cancel my contract early. Negotiated that down to £0. Jeff, if you're looking for a Director of Football, we can talk. #wwfc
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Michelle Yeomans (@Mish80s) reported from Birmingham, England
@Plusnet We are with plusnet. We reported a problem with our line we have had no service or Internet since Thursday last week BT said it was a problem at the selly oak Birmingham telephone exchange. Still got no service this is disgusting !
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Tim K | The Once and Future Skater (@shoddyknight) reported from Birmingham, England
PlusNet have admitted our Internet stability is terrible, with data showing outages every day for 14 days. They closed my Support Ticket cos I'm swapping my provider in Jan to get FTTP. Wonder maybe if that's additionally to do with their terrible service....
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Dave Siddons (@davesiddons) reported from Billingsley, England
@Plusnet just tried to call support and told to call back tomorrow. ???????!!!!!! You have deleted my email. Not just some. Everything!!!!! How do i get support.
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Coops (@Coops19891) reported from West Bromwich, England
Yeah @Plusnet a nationwide Internet outage and not a single word from yourselves in what the issue is or any estimated fix time. That'll do.
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Patricia (@Crayzeegal01) reported from Birmingham, England
@Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?
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Wendy Lloyd (@wendylloyd) reported from Birmingham, England
@Plusnet been medsaging you. No response. Internet APALLING for 2 weeks now. I have to work evenings at home just to function. Awful upload/download speeds. Youve done this before. Whenever its not used a while you slow the service right down & I have to do this over again
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Michelle Yeomans (@Mish80s) reported from Birmingham, England
@Plusnet Problem is now resolved. After 4 days of no service. My partner @dazzlefm1 is the the account holder.
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Blahhh (@kevf12345) reported from Dudley, England
@Plusnet Unless you have been a customer for a longtime then you get ignored
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Chris James (@ChrisJames452) reported
@Plusnet what a shocking company you are after being passed from pillar to post most of the afternoon without getting my problem resolved you're charging me for a service I've not even received shocking avoid this shocking company fuming
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*°:⋆ LisaMGC ⋆:°* (@LiosaMGC) reported
@Plusnet hey why's the internet consistently bad? were meant to be getting 60 down and i'm struggling to get 1??????????
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Hattie Bee (@HMS_Hattie) reported
Why have @Plusnet emailed me about my home phone order when I haven’t ordered a home phone? Also why have they told me my bill is going to be £45 when I was told on the phone it was going to be £27.99 per month? Not about to have all this trouble again.
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Average joe (@joe_ave) reported
@Plusnet switched mobile to you , asked to port my number but my contract and confirmation email does not have my ported number mentioned ? Help please ?
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deltrems (@deltrems) reported
@ThingsByNik @blackpooljane Yorkshire Broadband and Yorkshire Airlines, Plusnet and Jet2... the best customer service ever from my experience.
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Stephen Kahn (@stephen_kahn) reported
@BTBusiness I'm sole trader been with BT for 18 yrs want to renew at end of contract but on different package. Told there is a downgrade charge & I would not get same kit as new customer but no I'm not being penalised. Interesting service! @VodafoneBiz @plusnet can you do better
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AndyJGuttridge 🍻🍕🎮🌄 (@AndyJGuttridge1) reported
@ThingsByNik I've used plusnet for 5 plus years in three different places and never lost Internet connection once like I used to with talk talk. Also able to get bt sport cheaper and not on a contract so just sign up for football season.
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Matt HB (@matthewhodg) reported
@OwainAlty @EngFocus @cynicalkind Night and day switching to a decent router. The crap from Plusnet gets everything turned off and straight into bridge mode.
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Sketch (@SketchNI) reported
@LiosaMGC @Plusnet Honestly, customer support is a joke at most ISPs. They have a script and if your issue is off-script, then you're wrong.
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Sketch (@SketchNI) reported
@LiosaMGC @Plusnet Oof. That sucks. -hoards my 1000Mbps down-