Plusnet Outage Report in Sevenoaks, Kent, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Sevenoaks, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sevenoaks and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (70%)
-
Wi-fi (15%)
-
Total Blackout (8%)
-
E-mail (5%)
-
Phone (1%)
-
TV (1%)
Live Outage Map Near Sevenoaks, Kent, England
The most recent Plusnet outage reports came from the following cities: London, Catford, Coldblow and Sevenoaks.
City | Problem Type | Report Time |
---|---|---|
Internet | ||
Internet | ||
Internet | ||
Wi-fi | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sevenoaks, England
Latest outage, problems and issue reports in Sevenoaks and nearby locations:
-
Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England
@MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?
-
Tim Easton (@timeastonco) reported from Bromley, England
@toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.
-
Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England
. @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?
-
Laura Attridge (@laura_attridge) reported from Bromley, England
@kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.
-
Steve Hunnisett (@Blitzwalker) reported from London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
-
Chris Furneaux (@cfurneaux) reported from London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
-
Anya Gair (@anyaebgair) reported from London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
-
Vikki (@Wattsit01) reported from Swanley, England
@plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?
-
Usman (@utkhan79) reported from Sutton at Hone, England
@Plusnet my home internet is down and so is your website. Any issues at the back end?
-
🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
-
jnthn (permanently broken) (@JSDBroughton) reported from London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
-
🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
-
Dame C 🧙🏼♀️ (@DameClaraM) reported from Bromley, England
Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.
-
Charlotte Corrish (@CharlieCorrish) reported from Tandridge, England
@Plusnet hi-I can’t get through on the phone (tried over a few days but it says your too busy to connect me) or online chat-are you able to help or give me an email address? Thanks
-
Kate Marr (@kate_marr) reported from Gravesend, England
@Plusnet I want to cancel but I can't get through!
-
Sir Alex of the Knight 🏳️🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England
@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
-
graham eveleigh (@bigGeveleigh) reported from Bromley, England
Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile
-
GMan (@GMan40555684) reported from Sutton at Hone, England
Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please
-
Chris Furneaux (@cfurneaux) reported from London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
-
Clive Slade (@the_lazy_ferret) reported from Seal, England
Anyone else in Sevenoaks area having issues with @plusnet ? Was working fine until about 15:50, now the router connects, but all websites time out. Their site says nothing is wrong, but other checkers say there is a big problem.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Adam Dullenty (@adamdullenty) reported
@plusnethelp I haven't had a single phone call on our landline number since moving in 3 years ago. I've never used nor given the number out; I have a cheap handset plugged in purely for emergencies. As soon as I switched to Plusnet I started getting ~5 spam calls/day. What gives?
-
AimForFire (@aimforfire) reported
@plusnethelp Very poor customer service. Your broadband service has been repeatedly dropping and we have been unable to resolve this. We have been bounced back and forth between openreach and plusnet about this with no improvement.
-
Josie O. Pearse (@jojowasawoman) reported
@Plusnet where has the support account gone?The help section of the website still relies on it?
-
Miss_F (@Miss_Faulkner18) reported
@Plusnet I'm absolutely disgusted with your service, you have taken my money but not sent me a simcard or supported me with getting it sorted. You have the worst customer service I have ever come across #plusnet
-
Dave Dewson (@evsmiles) reported
@Plusnet just switched over for phone and broadband. Having issues with incoming phone calls not ringing... outgoing fine... checked all the hardware and tried another phone...seems to be a migration issue...local calls from a neighbour get through, anything else... nothing!
-
Lucy Honeyman (@HoneymanLucy) reported
@MartinSLewis please can anyone help me with my rights to compensation? Plusnet have kept me completely offline for over 2 weeks and still no fix to my broadband. Please help me!!
-
Plusnet Help (@plusnethelp) reported
@Westie62698089 Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. -Anoush
-
C (@Ja_Le_C) reported
@Plusnet for second time today I’m holding for far too long - imagine if you’d just sent the email you said you would re: how I should try & fix my own #broadband. What time do you actually close? Or have you all gone? No update messages in the endless drone of awful hold music.
-
Lora Morle (@lora_morle) reported
@Plusnet So you 'sorted' my issue...I actually still have the cheque you sent for my 'inconvenience' (your poor customer service). Please explain to me why I am now being questioned by 'arvato' about an outstanding debt?
-
gatho mwa (@MwaGatho) reported
@Plusnet I applied for broadband on 27/12/2020, received router 12/01 and no broadband to date. engineer promised but none came. Please send me email address for official complaint.