Plusnet

Plusnet Outage in Redhill, Surrey, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

 No problems detected at Plusnet

Plusnet problems in the last 24 hours in Redhill, England

Plusnet Outage Chart in Redhill, Surrey, England 10/21/2020 09:50

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 77.10% Internet
  • Wi-fi 10.08% Wi-fi
  • Phone 5.80% Phone
  • Total Blackout 4.58% Total Blackout
  • E-mail 2.14% E-mail
  • TV .31% TV

Plusnet Outage Map Near Redhill, Surrey, England

The most recent outage reports and issues originated from London, Lower Kingswood, Mitcham, Croydon, Bromley, Colgate, Epsom, East Grinstead, Orpington, Beckenham, Bletchingley, Sutton, Crawley, Thornton Heath and Coulsdon.

United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon E-mail
United KingdomLondon Internet

Plusnet in Redhill, England Comments

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Plusnet Issues Reports Near Redhill, England

Latest outage, problems and issue reports in Redhill and nearby locations:
  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • grahamguy Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    @MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?

  • grahamguy Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    . @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • timeastonco Tim Easton (@timeastonco) reported from Bromley, England

    @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

  • laura_attridge Laura Attridge (@laura_attridge) reported from Bromley, England

    @kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • bigGeveleigh graham eveleigh (@bigGeveleigh) reported from Bromley, England

    Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

  • londonkro Kevin (@londonkro) reported from Croydon, England

    Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.

  • GaryAblett3 Greyman (Gary A) (@GaryAblett3) reported from West Molesey, England

    Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:
  • plusnethelp Plusnet Help (@plusnethelp) reported

    @Shanell97956153 Thanks for getting in touch, sorry to hear you want to leave Plusnet Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. -Anoush

  • foxybrush Laura Lane (@foxybrush) reported

    @OpenreachHelp My provider (Plusnet) repeatedly contacts you, and you repeatedly fail to resolve the problem. What part of "failed to meet your own timescales on 9 different dates" did you not understand?

  • DougGay Doug Gay (@DougGay) reported

    @jlandpcustserv Having cancelled my service in part due to poor customer service I now find you (or Plusnet on your behalf) are emailing saying they are still trying to take the usual direct debit despite account being closed... more timewasting calls to fix this

  • TraceysBeauty Tracey Chalmers (@TraceysBeauty) reported

    Can anyone get hold of plusnet!!! I’ve been on a 0800 number for ages now. No online to online chat. I need to cancel my plusnet 😡

  • epr2509 Emma Pericas Rooke (@epr2509) reported

    @Plusnet Interesting to hear you are doing as much as possible to help people. My Mother's experience the opposite. Since Sept 22nd she has been paying for a service that is not working. Multiple efforts to get help and speak to someone have failed. Incredibly poor show Plusnet!

  • K_Anckarstrom Sumimasen 🗝️🇵🇸⚖️ 🏳️‍⚧️Ⓥ (@K_Anckarstrom) reported

    @janeyk72 shite, plusnet is really good no problems don't alter the speed either.

  • Brycie59 Geo (@Brycie59) reported

    @janeyk72 shite, I was paying for Fibre yet never ever got above 8mbs wouldn't recommend, now with Plusnet and never drops below 25mbs averages about 25mbs

  • epr2509 Emma Pericas Rooke (@epr2509) reported

    @Plusnet Interesting you say that. My Mother is still waiting to for a response from you. Her internet has not been working since installation on 22nd September. Efforts to get her help and someone to speak to are impossible. What an utter shambles.

  • londonish786 umme omar (@londonish786) reported

    @plusnethelp Hello a plusnet customer who is being continously month after month wrongly billed every month i have to call in and then im refunded. This is a direct breach of my contract as i have to wait for a call handler and this is taking my time every month!!!!!!

  • Martin22541979 Martin (@Martin22541979) reported

    @plusnethelp your service is appalling. I’ve been trying to log into my account for 3 days now and for some reason your site is down for me. I can’t use youview apps, pay my bill and I’m not wasting hours waiting on the phone. I’m leaving Plusnet after 3 months of crap service!