Plusnet

Plusnet Outage in Walton-on-Thames, Surrey, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

 No problems detected at Plusnet

Plusnet problems in the last 24 hours in Walton-on-Thames, England

Plusnet Outage Chart in Walton-on-Thames, Surrey, England 10/20/2020 13:50

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 77.54% Internet
  • Wi-fi 10.03% Wi-fi
  • Phone 5.84% Phone
  • Total Blackout 4.19% Total Blackout
  • E-mail 2.10% E-mail
  • TV .30% TV

Plusnet Outage Map Near Walton-on-Thames, Surrey, England

The most recent outage reports and issues originated from London, Lower Kingswood, Slough, Teddington, Hounslow, Hampstead, Mitcham, Staines, Paddington, Camden Town, Balham, Northolt, West Ealing, Egham and Epsom.

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Plusnet in Walton-on-Thames, England Comments

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Plusnet Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • AlexWhiteGB Alex White (@AlexWhiteGB) reported from Hillingdon, England

    @FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.

  • GaryAblett3 Greyman (Gary A) (@GaryAblett3) reported from West Molesey, England

    Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

  • rackitman Richard Carroll (@rackitman) reported from Wandsworth, England

    @Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH

  • SarahMorton6 Sarah Morton (@SarahMorton6) reported from Wandsworth, England

    @Plusnet once again absolute incompetence - February issues still not resolved and now a new one! #disappointed #poorcustomerservice

  • hastiecamera Phil (@hastiecamera) reported from Hillingdon, England

    @plusnethelp 7 days on and no idea why my line was cut let alone when it’s going to be re connected. #plusnet don’t call back when they promise to - no updates and generally appalling service from this generally good company. Step up your game and sort this out.

  • hastiecamera Phil (@hastiecamera) reported from Hillingdon, England

    @plusnethelp 7 days on and not even a reason as to why my line was terminated let alone any time scale as to when it will be re-connected. Laughed at when I asked about a SIM card to give me some connection to the internet. #plusnet never return calls - shocking service.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:
  • therealultrayt Jake🇬🇧ツ (@therealultrayt) reported

    @davinamarieb @Memeulous But Plusnet is ****.....

  • mode101uk Stephen Gordon (@mode101uk) reported from Glasgow, Scotland

    @plusnethelp I have been a Plusnet customer for quite a few years now but since moving address in Nov 2018 I have had nothing but issue with the billing system...and it continues...bill meant to be issued 7th Oct...was issued today...system will not let me pay it!!

  • sneezyweezy1980 Adrian Gaveglia (@sneezyweezy1980) reported

    @plusnet 2/2 In 2 wks used 50 gb of mobile data. My monthly average is 2gb. supposed to be saving money moving from Virgin. We talk of being world leaders in fibre broadband? I don’t know what the issue is and when I will get broadband. Family trapped at home. thank you Plusnet.

  • sneezyweezy1980 Adrian Gaveglia (@sneezyweezy1980) reported

    @Plusnet 1/2 Day 14 without internet. Becoming mentally challenging, all forms of media run off broadband. Kids are feeling it, wife fed up and I’ve never felt so let down by a business as I do with Plusnet. Still no word on when I will get it, Ali can do is twiddle my thumbs.

  • BenCarass Ben Carcass 💀🎃👻 (@BenCarass) reported

    @amber_lillixo We switched to Vodafone from Plusnet, who were atrocious, and the speeds are quality. The only minor issue we have is for whatever reason, our Amazon devices (FireTV & tablet) occasionally lose their connection, however I'm pretty sure it's an issue with Amazon & not Vodafone.

  • MissyClarke Scarlett Ohaha 😷 (@MissyClarke) reported

    @robdoylev @plusnethelp Yes, it is a good plan as the router provided by Plusnet is crap. We had plusnet but used our old BT router. It was fine. Also check out @nicksplodge's advice too. I didn't realise it helped to have repeaters on different frequencies.

  • hcr83862658 hcr (@hcr83862658) reported

    @plusnethelp I have been unable to access my a/c online for over 2 weeks now. Plusnet seem incapable of resolving the issue. Why?

  • ClareMccoy19 Clare Mccoy (@ClareMccoy19) reported

    @Plusnet over £100 to cease my service because my circumstances have changed and I’ve moved house. Wow, you don’t mention that in your TV adverts. I will never recommend your service to anyone. Thank you for being no help in such a stressful situation.

  • claudianvm Claudia (@claudianvm) reported

    What's the worst broadband provider and why is it Plusnet?

  • Lewis57354305 Lewis (@Lewis57354305) reported

    @plusnethelp @Plusnet please can someone at his useless company respond to me. Your internet login is not working for me to view open queries and I have been asked to connect to my test line. How do I do this?