Plusnet Outage Report in Hampton, Greater London, England

Problems in the last 24 hours in Hampton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Hampton, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Hammersmith, City of London, Hounslow, Croydon, Hampstead, Islington, Harringay, Paddington, Staines, Egham, Greenford, Uxbridge, and Wembley.

City	Problem Type	Report Time
London	Total Blackout	5 hours ago
London	Internet	24 hours ago
London	Internet	1 day ago
London	Internet	1 day ago
London	Internet	1 day ago
London	Internet	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hampton, England

Latest outage, problems and issue reports in Hampton and nearby locations:

• 
  Daniel Smith (@Scampboi) reported 1 minute ago from Croydon, England

  @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

• 
  Gaurav Patel (@gauravity) reported 2 minutes ago from Richmond, England

  @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

• 
  Alex White (@AlexWhiteGB) reported 6 minutes ago from Hillingdon, England

  @FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.

• 
  Helen Parton (@TotalOfficeBook) reported 9 minutes ago from Islington, England

  @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

• 
  🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported 10 minutes ago from Kingston upon Thames, England

  Plusnet went down exactly at midnight... :/

• 
  Aaron Holloway-Nahum (@AaronHNahum) reported 16 minutes ago from Camberwell, England

  Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

• 
  jnthn (permanently broken) (@JSDBroughton) reported 19 minutes ago from London, England

  @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

• 
  Selina Wray 🍊 (@SelinaWray) reported 25 minutes ago from Lambeth, England

  1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

• 
  trina_latham (@trina_latham) reported 27 minutes ago from Richmond, England

  @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

• 
  Chris Furneaux (@cfurneaux) reported 27 minutes ago from London, England

  @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

• 
  Allison Randell (@PictureEdAlly) reported 28 minutes ago from Camberwell, England

  @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

• 
  Daniel Smith (@Scampboi) reported 37 minutes ago from Croydon, England

  @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

• 
  Rupert Cheek (@rupertcheek) reported 39 minutes ago from Kingston upon Thames, England

  Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

• 
  Kylie Ainslie (@DrKAinslie) reported 42 minutes ago from Islington, England

  You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

• 
  Kevin Dewes (@kevindewes) reported 47 minutes ago from Wandsworth, England

  @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

• 
  Chris Furneaux (@cfurneaux) reported 48 minutes ago from London, England

  Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

• 
  AJ Green (@Green_AJ) reported 51 minutes ago from Kensington, England

  @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

• 
  Kevin Dewes (@kevindewes) reported 54 minutes ago from Wandsworth, England

  @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

• 
  Steve Hunnisett (@Blitzwalker) reported 55 minutes ago from London, England

  @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

• 
  Dharmendra Mosaheb (@dmosaheb) reported 57 minutes ago from Hillingdon, England

  @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dawn Robertson #RejoinEU #FBPE (@RobertsonDawn3) reported 6 minutes ago

  @castelm11 @Plusnet Crazy tho at busiest time of year. To keep in touch with orders via son's bedroom; log, invoice & send out books via office crazy. Yes, I know BT line now virtual & clicking on/off costs £100 or so when I never cut off service in the first place... time to become a hermit/nun!

• 
  Rabbit Away (@rabbitaway) reported 7 minutes ago

  @BrighaONeill @TalkTalk @Plusnet I was with them years ago. They were **** then. So, now they're excluded. I'm still leaning to BT but no call plans and since my mobile contract is up years ago I'll get £5 off BT mobile so don't need home phone x

• 
  Martin Castellan FRGS 🇫🇷🇪🇸 🇪🇺 (@castelm11) reported 10 minutes ago

  @RobertsonDawn3 @Plusnet I had a case in France where a dishonest official receiver falsely told my company's operator that we were in liquidation. It took three weeks to re-establish the connection. We successfully sued the operator for every day of lost service.

• 
  Derrick (@Delayed_Pause) reported 13 minutes ago

  @Plusnet Guess you are having issues, I have had very little internet since I got home from work, pretty much ruined my evening plans. Its dropped out 9 times in the last 2 hours.

• 
  Nicola Borthwick Counsellor/Trainer, London & AL6 (@NMJBorthwick) reported 15 minutes ago

  @Plusnet Hi. Have been experiencing a poor signal all afternoon, so bad that I can't offer my clients Zoom calls, as no one can hear me. All was ok up to Saturday! Please help, as it's affecting my business! Thanks

• 
  LunarSlayer | Lily (@NavaronePage69) reported 19 minutes ago

  okay, wifi works. i would like to burn plusnet HQ to the ground but knight every single support staff they have

• 
  Dawn Robertson #RejoinEU #FBPE (@RobertsonDawn3) reported 20 minutes ago

  @jwripple @Plusnet ... as if there aren't enough real problems to worry about - living in medieval times looks more & more tempting!

• 
  Brigha O'Neill (@BrighaONeill) reported 21 minutes ago

  @rabbitaway I was with @talktalk and can honestly say they are the worst company I have ever dealt with by far. So bad that they had me in tears more than once. I'm now with @plusnet and would highly recommend them. Cheap and good service.

• 
  Rupert wilson (@Oxfordite) reported 22 minutes ago

  @nw_nicholas @Plusnet Checked your wifi or your Internet connection? How old is the router? What fault do Plusnet suggest is occurring? Eg. REIN? Is speed up/down the issue? Do you monitor this to see if it is linked to weather (such as rain getting in to BT junction boxes)?

• 
  Harry Baker (@harrybakerpoet) reported 23 minutes ago

  @Plusnet hi there! my number has been transferred to a new sim but the new sim hasn’t arrived yet and I can’t call the helpline because of the aforementioned number switching - wondered if you could help via Twitter?