Plusnet Outage Report in Hampton, Greater London, England
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The latest reports from users having issues in Hampton come from postal codes TW12.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hampton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Hampton, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Hampton, Walton-on-Thames, Hammersmith, Croydon, Northolt, Wandsworth, City of Westminster, Paddington, Southall, Camden Town, Wembley, Feltham, City of London and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Hampton |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| Walton-on-Thames |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Hampton, England
Latest outage, problems and issue reports in Hampton and nearby locations:
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
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Napoleon
(@NW6Penguin) reported
from
Camden Town, England
@Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
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Steph 🍻
(@stephpb) reported
from
Camden Town, England
@Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?
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Steph 🍻
(@stephpb) reported
from
Camden Town, England
@OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Suffering a @Plusnet outage in KT3 @plusnethelp
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Jo
(@Jo48651873) reported
from
Islington, England
@Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on
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Martin Woodward
(@MartinWoodward2) reported
from
Kingston upon Thames, England
@lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.
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Dharmendra Mosaheb
(@dmosaheb) reported
from
Hillingdon, England
@plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet
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Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail
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S.
(@Shazzabam) reported
from
Islington, England
@Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help
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Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
@Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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AM86
(@AnneMarie7786) reported
@Plusnet I have a worry that a note has not been given to the engineer to ring me 15 minutes before he arrives, I have dogs and one doesn't not like strangers so I'm taking them out whilst he's here, I'm worried he will just turn up please help
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Melissa
(@Melissa08185438) reported
@Plusnet our internet has been extremely unreliable the last week, we are constantly having to restart the router. We joined around Jan/Feb time and didn't have any issues. Will be looking at cancelling our service as soon as the contract is up at this rate, very disappointed
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Steve Annells
(@SteveAnnells) reported
@Plusnet have unplugged phone and internet while decorating. Plugged back in, no phone or internet connection. Router works, Openreach box seems to work. Can't access Plusnet website on phone connection. Please help.
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Jess Marcer
(@JessMarcer) reported
@Plusnet any chance I could get some help with my internet? It’s saying my wifi password has been changed according to my phone but everything else connects to my internet.
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Poisonmonkey
(@poisonmonkey1) reported
@Plusnet Hi, thanks for the reply, I have just spoken to a very helpful chap called Harry in you customer service department who has confirmed there is a major outage in myarea so no problem I'll just wait until it's fixed.
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None of your business really
(@bobbobandbob34) reported
@katamaridumassy @spencer_lincoln @BBCNews My vodafone broadband £21 a month, line rental included, plus plusnet one was £22 a month Inc line rental, getting an average speed of 48 down 17 up
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AMES 💙
(@coolkitten29) reported
@Channel4 @joelycett I’m with Plusnet and on their fibre extra plan, but the strength I get is awful, a gnats fart is stronger.
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Liz Moore
(@screensahead) reported
@Plusnet slow response times with laptop
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Sasha Brooks
(@Sasharoseb_) reported
Literally pay £18.99 for plusnet a month to use all my 4G data because it doesnt work anywhere in the house
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Andrew Lewin
(@draml) reported
@Plusnet Thank you for your reply. I’ve worked through the list of things to try, and have not been able to resolve the fault. I’ve therefore called the Plusnet support line which has confirmed there is an issue, and arranged for an engineer to visit during the week.