Plusnet Outage Report in Hampton, Greater London, England

Problems in the last 24 hours in Hampton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (7%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Hampton, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Hammersmith, City of London, Hounslow, Croydon, Hampstead, Islington, Harringay, Paddington, Staines, Egham, Greenford, Uxbridge, and Wembley.

City	Problem Type	Report Time
London	Internet	8 hours ago
London	Internet	8 hours ago
City of Westminster	Total Blackout	1 day ago
London	Internet	2 days ago
London	Internet	2 days ago
London	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hampton, England

Latest outage, problems and issue reports in Hampton and nearby locations:

• 
  Charine John (@CharineJohn) reported 3 minutes ago from Camden Town, England

  @Plusnet just had the misfortune of speaking to the most sarcastic, patronising person I’ve had the bad luck to speak to in years. His parting shot was that all complaints about him must be directed to him! How else can I contact yr complaints dept please?

• 
  Rupert Cheek (@rupertcheek) reported 7 minutes ago from Kingston upon Thames, England

  Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

• 
  @RossMatthewNorthLondon.com (@RossMatthewGat3) reported 8 minutes ago from Camden Town, England

  @Plusnet - I enjoy being a customer of your's but I what don't enjoy, when I am having to account for every penny at the moment due to being in between jobs, is being presented with a Bill which is two months worth of usage. It is *so important for companies like yourself to get

• 
  elyob (@elyob) reported 10 minutes ago from Kingston upon Thames, England

  @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 13 minutes ago from Ashtead, England

  @Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT

• 
  Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported 15 minutes ago from London, England

  @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

• 
  Steph 🍻 (@stephpb) reported 16 minutes ago from Camden Town, England

  @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

• 
  Martin Woodward (@MartinWoodward2) reported 21 minutes ago from Kingston upon Thames, England

  @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

• 
  Angeline Clean (@NortysTweets) reported 28 minutes ago from London, England

  Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

• 
  The Delicious Legacy Podcast (@DeliciousLegacy) reported 31 minutes ago from Ealing, England

  @midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!

• 
  Rupert Cheek (@rupertcheek) reported 38 minutes ago from Kingston upon Thames, England

  Suffering a @Plusnet outage in KT3 @plusnethelp

• 
  Steph 🍻 (@stephpb) reported 40 minutes ago from Camden Town, England

  @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 41 minutes ago from Ashtead, England

  Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 44 minutes ago from Ashtead, England

  @Plusnet I appreciated your call and that you are taking ownership of this on our behalf. Thank you. Getting us back to ADSL is something, but nowhere near the level of service as per our contract with you.

• 
  Napoleon (@NW6Penguin) reported 45 minutes ago from Camden Town, England

  @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

• 
  mtrinh (@miktrinh) reported 49 minutes ago from London, England

  @Plusnet broadband is down in SE23 1AN area

• 
  Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported 50 minutes ago from London, England

  @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 50 minutes ago from Ashtead, England

  @Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.

• 
  The Delicious Legacy Podcast (@DeliciousLegacy) reported 51 minutes ago from Ealing, England

  Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon

• 
  Jo (@Jo48651873) reported 55 minutes ago from Islington, England

  @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DJ (@skydivemini) reported 6 minutes ago

  We’re currently with plusnet for our FTTC connection who are unreliable but as we’re in contract we’re stuck with them until we are forced to terminate early because they don’t provide FTTP which our new build has

• 
  JohnCB500 (@JohnCB500) reported 7 minutes ago from Herefordshire, England

  @diygolf I use #plusnet. Used to have TALKTALK. worst ever

• 
  Ian Russell (@ian_russell) reported 7 minutes ago

  @plusnethelp Yeah... I think rather than spend hours on the phone that if this is the way Plusnet treat loyal customers it's time to vote with my wallet and go elsewhere, thanks.

• 
  Stephen Pepper (@Pepper2Pepsi) reported 8 minutes ago

  Thankfully new SIM card now on its way thanks to Plusnet Help (Adam) who now accept discretion could have been used rigid application of rules + lack of discretion leads to very poor service in some cases. Vulnerable 92 year old who’s shielding will now have a phone that works!

• 
  BassanoClapper (@bassanoclapper) reported 10 minutes ago

  @lukehmuse Used to have really bad customer service but that may well have changed. I still hear good things about PlusNet I’m also with VM and find you have to go through the conversation with Retentions, threaten to quit and they give you a near-new customer deal for 18 months

• 
  AJ Green (@Green_AJ) reported 10 minutes ago from Kensington, England

  @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

• 
  WonderingWeather (@WonderingWeath1) reported 13 minutes ago

  @OpenreachHelp Are there known issues in Bangor, Co Down? My internet (plusnet) isn't working and there were quite a few Openreach engineers on the street earlier.

• 
  Marion Cromb (@drwhofreak) reported 18 minutes ago

  Just a thought but maybe @plusnet shouldn't activate & port numbers to new SIMs before the customers have even recieved them, leaving them without mobile service for days, especially when the postal service has been disrupted due to a pandemic 😑

• 
  Miss R 💙 (@L74JR) reported 19 minutes ago

  @Teacherglitter I would avoid Plusnet and go with absolutely anyone else at all tbh. My service drops out constantly and they can't find out why, despite sending engineers & replacing routers. I'm stuck paying full price for their sh!t service til June.

• 
  Plusnet Help (@plusnethelp) reported 22 minutes ago

  @jeesss_ Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. -Anoush