Plusnet Outage Report in Hampton, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Hampton come from postal codes TW12.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hampton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (64%)
-
Wi-fi (15%)
-
Total Blackout (14%)
-
E-mail (5%)
-
Phone (1%)
-
TV (%)
Live Outage Map Near Hampton, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Hampton, Walton-on-Thames, Hammersmith, Croydon, Northolt, Wandsworth, City of Westminster, Paddington, Southall, Camden Town, Wembley, Feltham, City of London and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Hampton, England
Latest outage, problems and issue reports in Hampton and nearby locations:
-
S.
(@Shazzabam) reported
from
Islington, England
@Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help
-
Steph 🍻
(@stephpb) reported
from
Camden Town, England
@Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?
-
Napoleon
(@NW6Penguin) reported
from
Camden Town, England
@Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?
-
Martin Woodward
(@MartinWoodward2) reported
from
Kingston upon Thames, England
@lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.
-
Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
-
Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
-
Sir Aleks (They/Them) 🏳️🌈🏳️⚧️🇪🇺♿
(@LinJaneThe2) reported
from
London, England
@Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.
-
Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail
-
Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
-
Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Suffering a @Plusnet outage in KT3 @plusnethelp
-
Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
@Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT
-
Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet
-
elyob
(@elyob) reported
from
Kingston upon Thames, England
@Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience
-
Sir Alex of the Knight 🏳️🌈🇪🇺♿💙
(@LinJaneThe2) reported
from
London, England
@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
-
Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
@Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.
-
Angeline Clean
(@NortysTweets) reported
from
London, England
Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..
-
elyob
(@elyob) reported
from
Kingston upon Thames, England
@pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29
-
Jo
(@Jo48651873) reported
from
Islington, England
@Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on
-
Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
@Plusnet I appreciated your call and that you are taking ownership of this on our behalf. Thank you. Getting us back to ADSL is something, but nowhere near the level of service as per our contract with you.
-
Steph 🍻
(@stephpb) reported
from
Camden Town, England
@OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Ulrik
(@ulrsor) reported
@Plusnet Hi, I've obviously looked at what I can do myself already. How can you help me sort this once I've tried everything on there?
-
Bernio74
(@bernio74) reported
@Plusnet wish I had never left Vodafone. Plusnet phone service uses the EE network and its coverage is rubbish in my area.
-
Bramza
(@Bramzabog) reported
Why is my Internet down @Plusnet @plusnethelp fix
-
Gael McLaughlin
(@gaelmcl) reported
@Plusnet hi is there a fault in Berkshire issue? Service so bad I open an app and TV freezes….not good….
-
Ulrik
(@ulrsor) reported
@Plusnet I've been having wifi issues for the last few months, with the connection dropping out for a minute a few times every day. Have tried configuring the router with no success. Can you please advise? I did not have these issues for more than a year, so it's something new
-
Monkeyman
(@inbozwetrust) reported
@jovington21 @FlagOnThePlayUk @NFL I use firestick. Works well most of the time. I did have problems with it loading when I was with Plusnet but I've moved to Now TV it loads first time everytime (touch wood)
-
Ollie Croston
(@Olliecroston) reported
@Plusnet Hi Plusnet. Any reports of problems in Bristol? Had the internet drop out 7 times so far today. Any planned maintenance work going on?
-
Plusnet
(@Plusnet) reported
@MgnErsk Hi there, sorry to see this. We're not actually aware of any issues but please do send us a DM with your username if there's still a problem. - Adam - Plusnet Sheffield.
-
Dave Eden
(@Eden0882) reported
@Plusnet I'm constantly having to restart my router multiple times a day to get board and connected, registered a ticket no reply and now the Plusnet website isn't working correctly and states I'm changing my package....why have the service standard declined so quickly?
-
Igor Kalucki
(@IgorKalucki) reported
@Plusnet ws12 4rz connection suddenly down. What's going on?