Plusnet Outage Report in Hampton, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hampton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Hampton, Greater London, England
The most recent Plusnet outage reports came from the following cities: Walton-on-Thames, Hammersmith, London, Croydon, Northolt, Wandsworth, City of Westminster, Paddington, Southall, Camden Town, Wembley, Feltham, City of London, Harringay and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Walton-on-Thames |
||
| Hammersmith |
Total Blackout | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Hampton, England
Latest outage, problems and issue reports in Hampton and nearby locations:
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Angeline Clean
(@NortysTweets) reported
from
London, England
Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..
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The Delicious Legacy Podcast
(@DeliciousLegacy) reported
from
Ealing, England
@midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!
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Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
@Plusnet I appreciated your call and that you are taking ownership of this on our behalf. Thank you. Getting us back to ADSL is something, but nowhere near the level of service as per our contract with you.
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Steph 🍻
(@stephpb) reported
from
Camden Town, England
@OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.
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Sir Aleks (They/Them) 🏳️🌈🏳️⚧️🇪🇺♿
(@LinJaneThe2) reported
from
London, England
@Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.
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Steph 🍻
(@stephpb) reported
from
Camden Town, England
@Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?
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Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
@Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Suffering a @Plusnet outage in KT3 @plusnethelp
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Sir Alex of the Knight 🏳️🌈🇪🇺♿💙
(@LinJaneThe2) reported
from
London, England
@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
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mtrinh
(@miktrinh) reported
from
London, England
@Plusnet broadband is down in SE23 1AN area
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@RossMatthewNorthLondon.com
(@RossMatthewGat3) reported
from
Camden Town, England
@Plusnet - I enjoy being a customer of your's but I what don't enjoy, when I am having to account for every penny at the moment due to being in between jobs, is being presented with a Bill which is two months worth of usage. It is *so important for companies like yourself to get
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Charine John
(@CharineJohn) reported
from
Camden Town, England
@Plusnet just had the misfortune of speaking to the most sarcastic, patronising person I’ve had the bad luck to speak to in years. His parting shot was that all complaints about him must be directed to him! How else can I contact yr complaints dept please?
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Napoleon
(@NW6Penguin) reported
from
Camden Town, England
@Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?
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Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail
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Martin Woodward
(@MartinWoodward2) reported
from
Kingston upon Thames, England
@lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience
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The Delicious Legacy Podcast
(@DeliciousLegacy) reported
from
Ealing, England
Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet
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Jo
(@Jo48651873) reported
from
Islington, England
@Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on
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Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
@Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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A P
(@ProfPilk) reported
@rodakthered @Plusnet I think it is because they only have 3G partners and many countries are turning this service off as they have 4 and 5G. I found this out the hard way in Germany recently…
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Amy Meredith
(@AmyMere71665036) reported
@Plusnet this company is an absolute disgrace. Was told if I paid the bill today they would Unrestrict my account. Instead they have closed it down and hung up on us. Leaving us with no internet or phone etc. you are disgraceful. Vulnerable people rely on me. DISGUSTING
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Jonathan Morris
(@MorrisJonathan) reported
@Plusnet It shows up but says "unable to connect to this network". A few retries usually sorts it. Reboot of the router otherwise. I'll probably hard wire that one. Happens once in a blue moon on other devices that try to connect (which are all much further away from the router)
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Hazel
(@littlemsgooner) reported
@Plusnet when is the mobile service going to be fixed ? day 2 without service & it's the same for EE the other company that BT owns 😤
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shiva nash
(@shivanandnashi8) reported
@Plusnet Sim no network at home B76 6TL area. Showing only one signal bar a mile away.
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Ruth Williams
(@ruthfiroo) reported
@Plusnet 1hr 40m on call, tech team customer service manager paying for broadband contract in breach not fit for purpose 1.58mpbv speed no Internet told only guaranted speed on wired connection not wireless and will be charged £240 +to leave #tradingstandards #ConsumerRights
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Jonathan Morris
(@MorrisJonathan) reported
@Plusnet Thanks Alex. There seems to be an accessibility problem occasionally to this router on occasion. Wonder if it's because the number of broadcasts in the area is so high (bit annoying to have another one, that seems to serve no purpose, taking up space to be honest).
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Notphilipschofield🏴🇪🇺🇺🇦
(@mitchandnina) reported
Screwed over by #Plusnet disconnected our broadband and say they can’t fix it for up to THREE WEEKS!!!! 4G is intermittent here and phone signal is 1 bar on a good day. I may be unavailable for a while. #incandescentwithrage
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Richard Ruda
(@RichardRuda) reported
@Plusnet Plusnet support advise that between 50-100 locations are down in Colchester and the estimate repair is 18 hours. No redundancy. Totally unacceptable in 2022
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Lydia Pell
(@lkp_arttherapy) reported
@Plusnet it's bad enough having to work during the best weather ever seen up north, but patchy internet signal dropping every 5 seconds is making it soooo much worse. Whats going on? are the lines made of chocolate?