Plusnet outages and service status in Hampton, England

Problems in the last 24 hours in Hampton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hampton, England

The most recent Plusnet outage reports came from the following cities: Hammersmith, Hounslow, Staines, Egham, Greenford, Southall, and Teddington.

City	Problem Type	Report Time
Hammersmith	Wi-fi	7 hours ago
Hounslow	E-mail	2 days ago
Staines	E-mail	3 days ago
Hammersmith	Internet	4 days ago
Hammersmith	Wi-fi	11 days ago
Hammersmith	Internet	16 days ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Hampton, England

Latest outage, problems and issue reports in Hampton and nearby locations:

• 
  Kevin Dewes (@kevindewes) reported 53 seconds ago from Wandsworth, England

  @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 1 minute ago from Ashtead, England

  @Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.

• 
  The Delicious Legacy Podcast (@DeliciousLegacy) reported 2 minutes ago from Ealing, England

  @midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!

• 
  Martin Woodward (@MartinWoodward2) reported 16 minutes ago from Kingston upon Thames, England

  @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

• 
  trina_latham (@trina_latham) reported 16 minutes ago from Richmond, England

  @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

• 
  Dharmendra Mosaheb (@dmosaheb) reported 18 minutes ago from Hillingdon, England

  @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

• 
  elyob (@elyob) reported 21 minutes ago from Kingston upon Thames, England

  @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

• 
  Harrison2020 (@Harrison20202) reported 23 minutes ago from Wandsworth, England

  I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

• 
  Gaurav Patel (@gauravity) reported 33 minutes ago from Richmond, England

  @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

• 
  Phil (@hastiecamera) reported 34 minutes ago from Hillingdon, England

  @plusnethelp 7 days on and no idea why my line was cut let alone when it’s going to be re connected. #plusnet don’t call back when they promise to - no updates and generally appalling service from this generally good company. Step up your game and sort this out.

• 
  Rupert Cheek (@rupertcheek) reported 35 minutes ago from Kingston upon Thames, England

  Suffering a @Plusnet outage in KT3 @plusnethelp

• 
  🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported 39 minutes ago from Kingston upon Thames, England

  Plusnet went down exactly at midnight... :/

• 
  Sarah Morton (@SarahMorton6) reported 39 minutes ago from Wandsworth, England

  @Plusnet once again absolute incompetence - February issues still not resolved and now a new one! #disappointed #poorcustomerservice

• 
  Phil (@hastiecamera) reported 45 minutes ago from Hillingdon, England

  @plusnethelp 7 days on and not even a reason as to why my line was terminated let alone any time scale as to when it will be re-connected. Laughed at when I asked about a SIM card to give me some connection to the internet. #plusnet never return calls - shocking service.

• 
  Greyman (Gary A) (@GaryAblett3) reported 45 minutes ago from West Molesey, England

  Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

• 
  elyob (@elyob) reported 49 minutes ago from Kingston upon Thames, England

  @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

• 
  Richard Carroll (@rackitman) reported 50 minutes ago from Wandsworth, England

  @Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH

• 
  The Delicious Legacy Podcast (@DeliciousLegacy) reported 51 minutes ago from Ealing, England

  Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon

• 
  Harrison2020 (@Harrison20202) reported 53 minutes ago from Wandsworth, England

  @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 55 minutes ago from Ashtead, England

  @Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steven (@Steven_84_) reported 2 minutes ago

  @grok @GrimbleCrumble9 My plusnet broadband is down

• 
  Morbius Five (@FiveMorbius) reported 4 minutes ago

  @Plusnet Naturally the only people actually responding to my tweets are scammers. Nothing new there. How embarrassing is it that the people faking being your company's customer service do a better job of pretending to help customers than you do actually helping them.

• 
  Seffuel Bloodmoon | Béta (@Seffuel) reported 8 minutes ago

  @AethyrUlf @Plusnet Just noticed it didnt send the first post.... But you get the idea :P I worked at the largest internet company where I live, know a big thing or two on how it all operates. there's probably an issue with your COAX, DSL or FIBER. going into your place. it all depends... where..

• 
  Noah Santoni (@TheArk_Master) reported 11 minutes ago

  @otahouri @Plusnet Damn bro 😨🫣

• 
  Helene Lens (@HeleneFrenchie.bsky.social) (@HeleneFrenchie) reported 12 minutes ago

  Forced to change from @Plusnet to @EE last week. Phone did not work for 4 days. Now emails not working, can't send emails out. Do you seriously expect us to be paying for your non-existent service??

• 
  Freedom Valley (@VRvalley) reported 13 minutes ago

  @David_SugarPen @Plusnet They have sold your email account to greenby. They have broken the terms of your contract. Greenby email will start charging you for access to your email after 2 years.

• 
  Dan (@DJisatwit) reported 13 minutes ago

  @Plusnet why is your website so slow all the time? Everything else works fine

• 
  dazzlerellis (@dazzlerellis) reported 14 minutes ago

  @vinke_rob @Plusnet They do it every year without fail, don't know where they get inflation figures from must be Argentina 😡

• 
  Emma B (@EBGBeee) reported 14 minutes ago

  @Plusnet Plusnet support couldn't help beyond reading out web pages I'd already visited, so had to use chat on Greenby instead. Actually seem to have got somewhere with that, tho' the solution implemented doesn't reflect well on Plusnet or Greenby.

• 
  jldunn2000 (@jldunn2000) reported 15 minutes ago

  @Plusnet Are you aware of fake plusnet customer support accounts e.g.@ResponseTeam9? I was contacted via this account after posting on your legitimate account, which turned out to be a scam account