Plusnet Outage Report in Hampton, Greater London, England

Problems in the last 24 hours in Hampton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (68%)
• Wi-fi (15%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Hampton, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Hammersmith, City of London, Hounslow, Croydon, Hampstead, Islington, Harringay, Paddington, Staines, Egham, Greenford, Uxbridge, and Wembley.

City	Problem Type	Report Time
London	Internet	3 hours ago
London	Internet	3 days ago
London	Internet	3 days ago
City of Westminster	Total Blackout	4 days ago
London	Internet	5 days ago
London	Internet	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hampton, England

Latest outage, problems and issue reports in Hampton and nearby locations:

• 
  Aaron Holloway-Nahum (@AaronHNahum) reported 2 minutes ago from Camberwell, England

  Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

• 
  Greyman (Gary A) (@GaryAblett3) reported 3 minutes ago from West Molesey, England

  Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

• 
  Alex White (@AlexWhiteGB) reported 4 minutes ago from Hillingdon, England

  @FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.

• 
  Sarah Morton (@SarahMorton6) reported 11 minutes ago from Wandsworth, England

  @Plusnet once again absolute incompetence - February issues still not resolved and now a new one! #disappointed #poorcustomerservice

• 
  Mila Griebel (@MilaGriebel) reported 16 minutes ago from Camden Town, England

  @plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.

• 
  Anya Gair (@anyaebgair) reported 17 minutes ago from London, England

  Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

• 
  Indar Picton-Howell (@NadirIndar) reported 20 minutes ago from Lambeth, England

  Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

• 
  Allison Randell (@PictureEdAlly) reported 23 minutes ago from Camberwell, England

  @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

• 
  HMS Beagle (@HMSbeagle1820) reported 24 minutes ago from City of London, England

  Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

• 
  Mila Griebel (@MilaGriebel) reported 24 minutes ago from Camden Town, England

  @plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.

• 
  Phil (@hastiecamera) reported 26 minutes ago from Hillingdon, England

  @plusnethelp 7 days on and no idea why my line was cut let alone when it’s going to be re connected. #plusnet don’t call back when they promise to - no updates and generally appalling service from this generally good company. Step up your game and sort this out.

• 
  Richard Carroll (@rackitman) reported 30 minutes ago from Wandsworth, England

  @Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH

• 
  Kylie Ainslie (@DrKAinslie) reported 37 minutes ago from Islington, England

  You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

• 
  Steve Hunnisett (@Blitzwalker) reported 38 minutes ago from London, England

  @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

• 
  Kevin (@londonkro) reported 47 minutes ago from Croydon, England

  Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.

• 
  🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported 47 minutes ago from Kingston upon Thames, England

  Plusnet went down exactly at midnight... :/

• 
  Gaurav Patel (@gauravity) reported 52 minutes ago from Richmond, England

  @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

• 
  Selina Wray 🍊 (@SelinaWray) reported 54 minutes ago from Lambeth, England

  1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

• 
  Helen Parton (@TotalOfficeBook) reported 58 minutes ago from Islington, England

  @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

• 
  HMS Beagle (@HMSbeagle1820) reported 59 minutes ago from City of London, England

  Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Grok (@grok) reported 6 minutes ago

  @gold123win @bt_uk You're welcome—glad I could help unpack this. Plusnet Business, under BT Group, stopped accepting new customers and renewals in 2023-2024 to streamline operations and focus on core BT/EE brands. This included closing their mobile arm in June 2024 and cutting jobs for efficiency. If you need alternatives or more details, let me know!

• 
  Georgia (@_itsginge) reported 8 minutes ago

  @plusnet our broadband has been down since Wednesday but is now saying the line is back up and working, yet we have reset our broadband multiple times like instructed and it’s still not working…

• 
  phil evans (@phil916) reported 11 minutes ago

  @Plusnet @plusnethelp Hi, can you advise if Plusnet dns servers were “out” last night? I had 14 dns failures between 20:00 and 02:00. Never had such an issue before and have been with Plusnet for many years. Thx

• 
  Paul Billington (@paulbillo) reported 13 minutes ago

  @Plusnet - failed.billing issue. Unable to get online

• 
  Duncan Cole (@DuncanCole10) reported 13 minutes ago

  @Plusnet 😴😪😴😪 Today is a slow slow slow buffering broadband day

• 
  ~eloise~ (@Evermoore_ACNH) reported 15 minutes ago

  @plusnethelp how come my plusnet email doesn’t work anymore but I didn’t get an email notifying that was gonna happen? my login doesn’t work on webmail or the new Greenby either?

• 
  Herr Markle Potz (@marklpotts) reported 15 minutes ago

  @Plusnet Fix your ****** ******* website error! There has been an issue; please consult your system administrator ******* useless assclowns!

• 
  Jacqson (@JacquelineCabl9) reported 18 minutes ago

  @virginmedia @ofcom @Plusnet 2 years to try to get a human to speak to about cancelling Their engineers still can't provide the service Here's the latest response

• 
  Matthew March (@MattMarchy) reported 22 minutes ago

  Once again, Cloudflare routing via @Plusnet is broken. Speed tests prove issues downloading/uploading from Cloudflare servers.

• 
  Paul Leah (@paulsleah) reported 25 minutes ago

  @Plusnet my internet has now been down for 4 days. your diagnostic bot just keeps telling me it's an openreach issue and giving me timescales for it to corrected that come and go with no further explanation. what's going on?