Plusnet outages and service status in Lower Kingswood, England

Problems in the last 24 hours in Lower Kingswood, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lower Kingswood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lower Kingswood, England

The most recent Plusnet outage reports came from the following cities: Crawley, Croydon, and East Grinstead.

City	Problem Type	Report Time
Crawley	Wi-fi	4 days ago
Croydon	Wi-fi	12 days ago
Crawley	Internet	24 days ago
Croydon	Internet	30 days ago
East Grinstead	Internet	1 month ago
Croydon	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Lower Kingswood, England

Latest outage, problems and issue reports in Lower Kingswood and nearby locations:

• 
  Tim Easton (@timeastonco) reported 58 seconds ago from Bromley, England

  @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

• 
  🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported 1 minute ago from Kingston upon Thames, England

  Plusnet went down exactly at midnight... :/

• 
  Greyman (Gary A) (@GaryAblett3) reported 4 minutes ago from West Molesey, England

  Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

• 
  Laura Attridge (@laura_attridge) reported 7 minutes ago from Bromley, England

  @kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

• 
  graham eveleigh (@bigGeveleigh) reported 7 minutes ago from Bromley, England

  Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 9 minutes ago from Ashtead, England

  @Plusnet I appreciated your call and that you are taking ownership of this on our behalf. Thank you. Getting us back to ADSL is something, but nowhere near the level of service as per our contract with you.

• 
  elyob (@elyob) reported 19 minutes ago from Kingston upon Thames, England

  @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 20 minutes ago from Ashtead, England

  @Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 23 minutes ago from Bromley, England

  @TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there

• 
  Darren Ratcliffe (@webdarren) reported 30 minutes ago from Crawley, England

  @Plusnet you took over my broadband when I was away. Travelling back in the uk to a text to say my router has only just been posted today… and I can see my old connection is offline. Two kids and Easter weekend ahead. Can you see the problem? Can you check when it was posted

• 
  Indar Picton-Howell (@NadirIndar) reported 33 minutes ago from Lambeth, England

  Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

• 
  Daniel Smith (@Scampboi) reported 36 minutes ago from Croydon, England

  @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

• 
  Graham Guy 🇪🇺 (@grahamguy) reported 39 minutes ago from Biggin Hill, England

  @MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?

• 
  Martin Woodward (@MartinWoodward2) reported 41 minutes ago from Kingston upon Thames, England

  @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

• 
  Dame C 🧙🏼‍♀️ (@DameClaraM) reported 42 minutes ago from Bromley, England

  Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.

• 
  Charlotte Corrish (@CharlieCorrish) reported 43 minutes ago from Tandridge, England

  @Plusnet hi-I can’t get through on the phone (tried over a few days but it says your too busy to connect me) or online chat-are you able to help or give me an email address? Thanks

• 
  Graham Guy 🇪🇺 (@grahamguy) reported 50 minutes ago from Biggin Hill, England

  . @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?

• 
  elyob (@elyob) reported 56 minutes ago from Kingston upon Thames, England

  @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

• 
  Rupert Cheek (@rupertcheek) reported 58 minutes ago from Kingston upon Thames, England

  Suffering a @Plusnet outage in KT3 @plusnethelp

• 
  Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported 59 minutes ago from Ashtead, England

  @Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sam (@BoodEivu) reported 4 minutes ago

  @MrRoflWaffles PlusNet Full Fibre + Unifi UX7 Router never any issues

• 
  exe | @terminate (@terminate) reported 4 minutes ago

  Dear Data Protection Officer, (or forward too within 30 days to respond) I am writing to make a subject access request under Article 15 of the UK GDPR and the Data Protection Act 2018. SPECIFICALLY REGARDING EE CONTRACTING AND PARTNERSHIP I request a copy of all personal data you hold about me, covering the entire period I have been your customer. In particular, please include: 1. My account records and account history, including all changes made to my account details, security settings, or registered devices, and the dates of those changes; 2. Records of any SIM changes, SIM swaps, number ports, or new devices added to my account, with dates; 3. Records of any logins or access to my online account, including dates and, where held, locations or IP addresses; 4. My billing records and itemised call/text/data metadata (numbers contacted, dates, durations, data usage) — I am not requesting the content of communications; 5. Records of my contact with your customer services, including notes, call recordings, and webchat or message transcripts; 6. The recipients or categories of recipients to whom my personal data has been disclosed, identified by name where possible, including any third-party contractors, processors, or other organisations, and any recipients outside the United Kingdom, together with the safeguards relied on for any international transfer; 7. The purposes and lawful basis for your processing, and your retention periods. 8. Terms of service updates for me and my account if any or legal binding, the dates they were changed and what specifically was changed on these dates regarding my account or my legal rights 9. PARTNERS AND CONTRACTORS SPECIFICALLY NAMED AND SHARED WITH EE/BT/PLUSNET

• 
  thomasobeirne (@thomas_obeirne) reported 4 minutes ago

  I have been a loyal plusnet customer for a number of years. I received an EE router and a text to switchover to EE, without wishing too. I have followed the steps to switchover and encountering problems. My logins are not working for either provider, can you help? @Plusnet

• 
  Kevan Rollinson (@rollinson_kevan) reported 6 minutes ago

  @Plusnet Have you tried ringing your customer service team and being put on hold for over 30 minutes before eventually giving in

• 
  Mike (@mcnux) reported 7 minutes ago

  @Plusnet For the past two weeks I’ve been having trouble accessing website with lots of server not responding and very long load times and timeouts. What’s going on?

• 
  Ad (@sometimesyouwin) reported 9 minutes ago

  @Plusnet So this isn't very clear. The link says that you offer a digital phone service. Is this correct or not?

• 
  Rob Shelley (@ITVRobShelley) reported 12 minutes ago

  @Plusnet Hello! Because of your former great service, I called to stay with yourselves not switch to EE. Whilst Tamsin and David who took my call were lovely - and v good at their jobs - sadly the whole call, incl hold time, took just under half an hour - that's bang out of order

• 
  Nicky Robson (@Nicky_Robson) reported 13 minutes ago

  @Plusnet Hoping to update about a positive outcome from this interaction and that Plusnet can resolve this problem. However will also post if the result is disappointing

• 
  Alan Handyman (@AlanHandyman4u) reported 13 minutes ago

  Vodafone cease order stuck in Openreach CSS (DI7007595). Plusnet confirmed it’s Vodafone’s, BT’s order failed (CON‑0004). I’ve been unable to switch for months and Vodafone won’t escalate to Openreach SMC. @VodafoneUK @Ofcom can you help?

• 
  fenderbass1966 (@fenderbass19661) reported 14 minutes ago

  @EE ime 79 I was happy with plusnet I FEEL VERY SAD . HELP😢