Plusnet Outage Report in Lower Kingswood, Surrey, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lower Kingswood, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lower Kingswood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Lower Kingswood, Surrey, England
The most recent Plusnet outage reports came from the following cities: London, Croydon, Hampton, Walton-on-Thames, Reigate, Warlingham, Epsom, Crawley and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Lower Kingswood, England
Latest outage, problems and issue reports in Lower Kingswood and nearby locations:
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!
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Indar Picton-Howell
(@NadirIndar) reported
from
Lambeth, England
Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
. @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Selina Wray 🍊
(@SelinaWray) reported
from
Lambeth, England
1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
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🎩 Luke Ray ルーク レイ
(@MusicSkypirate) reported
from
Kingston upon Thames, England
Plusnet went down exactly at midnight... :/
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Graham Guy 🇪🇺
(@grahamguy) reported
from
Biggin Hill, England
@MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Charlotte Corrish
(@CharlieCorrish) reported
from
Tandridge, England
@Plusnet hi-I can’t get through on the phone (tried over a few days but it says your too busy to connect me) or online chat-are you able to help or give me an email address? Thanks
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Suffering a @Plusnet outage in KT3 @plusnethelp
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Laura Attridge
(@laura_attridge) reported
from
Bromley, England
@kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet
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Martin Woodward
(@MartinWoodward2) reported
from
Kingston upon Thames, England
@lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Tim Easton
(@timeastonco) reported
from
Bromley, England
@toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Brian Foreman
(@BrianForeman45) reported
@Plusnet have you got issues in Margate? My router keeps loosing its line.
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Steveo Davies🏴
(@STEVEOLUCKY7) reported
@frank10743117 @Plusnet Mate I hope not . Thursday will be 2 weeks with no service and I really need it sorted. Managed another 11 minutes today before it went off
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Guy Rodwell (Open)
(@guyrodwell_) reported
@GeekNamedMike We recently had my own issues with Plusnet, after our speeds randomly plummeted despite no detectable faults. However, after splitting the bands per their advice, and connecting my device to the 5Ghz band, our speeds returned.
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Ian Dickinson
(@IanTriumph900) reported
@Plusnet Hi just changed to plusnet and got the hub up and running without issues. Previously, with BT, the biggest problem was we kept losing internet connection. Unfortunately this is still happening - usually fixed with a restart. I was convinced it was the BT hub - help!
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FATKEV
(@fatkev1963) reported
@Plusnet @plusnethelp What an absolute Shoer of $#!£ you service is and your contact us is an absolute joke. You are the worst internet provider I have had since AOL dial up in 2000. Your service, Your broadband speed & Your phone charges. You deserve to win ROTTEN TOMATOE'S
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GSCS
(@GSCS10) reported
@Plusnet I just checked and it looks like there has been a problem in Chorley, Lytham St Annes, preston , and Southport ?
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Janet Buckingham
(@Janet8uckingham) reported
Thank you @plusnet for ‘raising a ticket’ and ‘escalating’ for the fourth time. All I want is a connection date, not a call back, not a ticket raised, no escalation, just a Wi-fi connection..... can you please help?
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Barry O'Brien
(@FluentBarry) reported
@Plusnet I spoke with one of your customer service members. He was very friendly, it's a shame that your company's service is so poor
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Michelle Harvey
(@MichelleHarveyx) reported
@Plusnet anyway to get internet help after hours. Been through hub manager loads of times lights are blue. No internet on anything in the house
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Greg Wilding
(@Greg_Wilding) reported
@Plusnet my broadband went down at about 3.40pm and has not come back. I've searched online and tried all the recommended fixes, but nothing is working.