Plusnet

Plusnet Outage Report in Lower Kingswood, Surrey, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lower Kingswood, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lower Kingswood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lower Kingswood, Surrey, England 01/13/2026 13:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lower Kingswood, Surrey, England

The most recent Plusnet outage reports came from the following cities: London, Croydon, Hampton, Walton-on-Thames, Reigate, Warlingham, Epsom and Crawley.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lower Kingswood, England

Latest outage, problems and issue reports in Lower Kingswood and nearby locations:

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • timeastonco Tim Easton (@timeastonco) reported from Bromley, England

    @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

  • grahamguy Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    @MarcAllera Why is @plusnethelp ignoring a very simple problem? Failed number port from EE to @Plusnet - Support are not supporting and no-one on Social is responding. Why?

  • laura_attridge Laura Attridge (@laura_attridge) reported from Bromley, England

    @kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Suffering a @Plusnet outage in KT3 @plusnethelp

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

  • grahamguy Graham Guy 🇪🇺 (@grahamguy) reported from Biggin Hill, England

    . @plusnethelp @Plusnet I repeat, what is the escalation process when Tech Support cannot or will not provide support?

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

  • NadirIndar Indar Picton-Howell (@NadirIndar) reported from Lambeth, England

    Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

  • MartinWoodward2 Martin Woodward (@MartinWoodward2) reported from Kingston upon Thames, England

    @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

  • CharlieCorrish Charlotte Corrish (@CharlieCorrish) reported from Tandridge, England

    @Plusnet hi-I can’t get through on the phone (tried over a few days but it says your too busy to connect me) or online chat-are you able to help or give me an email address? Thanks

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • SelinaWray Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Maribellmouse Marianne (@Maribellmouse) reported

    @xkatie_morganx @allyw222 @Plusnet Another 3-4 weeks!! ****** I’ve been waiting a week already with no data or texts and it’s been really difficult! So many affected and they just aren’t doing enough to help.

  • Plusnet Plusnet (@Plusnet) reported

    @addzeeyy with our technical support team and an engineer visit has been arranged so that this can be investigated further. Regards, Emily Plusnet Leeds 🌞

  • CSM76 sprout 💙💛 (@CSM76) reported

    @Plusnet 33.33min queue, and your bills and comms are terrible, however your actual call handler was very helpful and nice.

  • helensurridge32 Helen Surridge (@helensurridge32) reported

    @Plusnet you owe me money. You send me a link to add my account details which doesn’t work as I’m no longer a customer. 35 mins on hold to get an answer from someone who then hangs up on me because i said what a rubbish system it is! You owe me money!

  • maestropetr76 petr h (@maestropetr76) reported

    @Plusnet Pathetic dogy company with 0 ethics code. They have ongoing porting issue for weeks and did not had courtesy to give customers heads up before taking PAC code. Now I'm 5 days without any service and totally locked out as all my 2step authentication r on my old not F working NO🖕

  • allyw222 Ally (@allyw222) reported

    @cnerual @Plusnet That's awful, hope they sort it soon for her!

  • Nubaka01 Da Sza (@Nubaka01) reported

    @RussJackson8 #plusnet I have the same without any notice. It seems that the regular customer is worse than the new one.

  • Maribellmouse Marianne (@Maribellmouse) reported

    @EmjayRox1 @Plusnet Same issue here! And they still are not warning new customers! It’s shameful!

  • MCMLXXXIVCLXI -..-._._-._:-_._-.-__-._:-._ (@MCMLXXXIVCLXI) reported

    @Plusnet Dear Plusnet, I can't get hold of you to pay my bill. My lanline is down, and your restrictions have blocked me to your site.

  • Leslemcee Weightogo (@Leslemcee) reported

    @Plusnet Forget it, anyone thinking of joining @Plusnet, unless you’re happy to lose your number. One week and counting, they have no idea or info on when this tech issue will be sorted, or how to give me a PAC to go elsewhere for an actual mobile service.