Plusnet Outage Report in Hatfield, Hertfordshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hatfield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hatfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (8%)
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Phone (1%)
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TV (%)
Live Outage Map Near Hatfield, Hertfordshire, England
The most recent Plusnet outage reports came from the following cities: London, Pinner, Hemel Hempstead, Luton, Abbots Langley, Stevenage, Muswell Hill, Edgware, Watford, Wood Green, Enfield Town and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Hatfield, England
Latest outage, problems and issue reports in Hatfield and nearby locations:
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a absolute joke
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L€i§h ©l@®k
(@leighbike636) reported
from
Harrow Weald, England
@Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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5OMOFD 🧐
(@joe_deakin) reported
from
Moor Park, England
@Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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miac notnats
(@MiacNotnats) reported
from
Barnet, England
@Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet customer service a absolute joke
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Umi
(@Umi_Hawa) reported
from
Harrow Weald, England
@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
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Amandip Sidhu
(@AmandipSidhu2) reported
from
Watford, England
@plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.
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Amy Croft 🐝
(@amylouisecroftx) reported
from
Hemel Hempstead, England
@Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?
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K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Darren Altman
(@DarrenAltman) reported
from
London Colney, England
@TafftheVoice @Plusnet Trouble is, they’re the fastest in the UK. 350 mb/s and we have a shot time of devices on the network now. 🥴
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Jonathan Behar
(@JonathanBehar) reported
from
Barnet, England
@Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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farmergeddon🇳🇴🇬🇧
(@_Farmergeddon) reported
@OpenreachHelp They are trying to but it seems to be yourselves and Plusnet as subcontractors that are the issue. Can you DM me?
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Jane Thynne
(@JaneinSurrey) reported
.@WeAreOpenreach @Plusnet @plusnethelp just wondering why an elderly and vulnerable customer is still without phone/WiFi for over a week? She cannot live in her home without access to careline. 12 phone calls - with 81 minutes on hold, no one calling back when promised.
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Mark
(@marcouk73) reported
@OpenreachHelp Hi Antony, thank you for getting back to me, Plusnet are sorting it out but it will be a few days, and I just wanted to raise it as an issue because I shouldn't have my broadband cut off due to an error when my livelihood is depending on it at the moment
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Mañana Mañana!
(@Welsh_Lion) reported
@plusnethelp @4Viewers have said it is a ‘known issue’ with Plusnet users. Is this true?! Or are we being fobbed off... Tv is Samsung7 series, All4 App is up to date.
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A Rabbit of Negative Euphoria
(@Bexdora) reported
@jesshallsongs @Plusnet Thanks Jess. We're getting there slowly. Now it's been activated, but still not working because there's a fault somewhere & they're having to send an engineer out in the morning. It's just...endless. Broadband purgatory.
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Easyjail.co.uk
(@easyjail) reported
Having a few WiFi issues at present but can honestly say the support from @Plusnet today was 1st Class.
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Darragh James
(@DarraghJamesB) reported
Plusnet broadband isn’t working. Connection dropping in and out over the last few days and know they want me to pay £65 for an engineer to come and fix the issue? 🖕🏼
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Jess Hall
(@jesshallsongs) reported
@Bexdora @Plusnet Aw Bex this is a nightmare and @Plusnet sound rubbish. I was w/o internet for a week last month and totally appreciate just how isolating and disconnecting that is not to mention totally impractical. They should provide some compensation for such a shoddy service xx
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Jon Ravenscroft
(@theflyingjon) reported
3 weeks with no internet since moving. Generic responses from #plusnet. No help until I raised a query after 2 weeks. Then to be emailed today sating that i'll get an update as and when the supplier is connecting. Burning my phone data at an alarming rate. What's happening?
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Mike
(@EncMikey) reported
@WeAreOpenreach had someone from plusnet move a wifi start date from 31/03 to 27/04 due to an issue with Openreach but the current occupiers experience no issues