Plusnet outages and service status in Hatfield, England

Problems in the last 24 hours in Hatfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hatfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hatfield, England

The most recent Plusnet outage reports came from the following cities: Luton, and Stevenage.

City	Problem Type	Report Time
Luton	Internet	1 day ago
Stevenage	Internet	23 days ago
Luton	Wi-fi	2 months ago
Barnet	Internet	2 months ago
Luton	Internet	3 months ago
Luton	Internet	4 months ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Hatfield, England

Latest outage, problems and issue reports in Hatfield and nearby locations:

• 
  Tasha Fine (@branat01) reported 2 minutes ago from Enfield Lock, England

  @Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service

• 
  Gary Reynolds (@Gutbuster40) reported 2 minutes ago from Barnet, England

  @Plusnet @plusnethelp customer service a joke

• 
  Monopoly Dog (@DogMonopoly) reported 4 minutes ago from Watford, England

  @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

• 
  Andrew Wright (@AndrewW66554842) reported 8 minutes ago from Rickmansworth, England

  @Plusnet I am completely unable to reach anyone at plusnet customer services by phone after hours of hold music and no answer. We were switching to you for broadband but nothing has been installed and now our old provider has cut our contract and we have no internet.

• 
  Danté Banks (@Dante_Banks) reported 8 minutes ago from Tottenham, England

  @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

• 
  The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported 9 minutes ago from Enfield Lock, England

  @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

• 
  Danté Banks (@Dante_Banks) reported 10 minutes ago from Tottenham, England

  @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

• 
  Amandip Sidhu (@AmandipSidhu2) reported 21 minutes ago from Watford, England

  @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

• 
  247 London Locksmith (@247LondonLocks) reported 22 minutes ago from Barnet, England

  @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

• 
  L€i§h ©l@®k (@leighbike636) reported 22 minutes ago from Harrow Weald, England

  @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

• 
  Louise (@louise_sarah) reported 29 minutes ago from St Albans, England

  Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

• 
  Gary Reynolds (@Gutbuster40) reported 32 minutes ago from Barnet, England

  @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

• 
  Gary Reynolds (@Gutbuster40) reported 35 minutes ago from Barnet, England

  @Plusnet @plusnethelp customer service a absolute joke

• 
  Tasha Fine (@branat01) reported 36 minutes ago from Enfield Lock, England

  @Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!

• 
  Priya 🦖 (@sayitrightltd) reported 37 minutes ago from London Colney, England

  Extremely disappointed by @Plusnet customer service. Unprofessional internet provider

• 
  247 London Locksmith (@247LondonLocks) reported 38 minutes ago from Barnet, England

  @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

• 
  K Jackson (@kjackson1984) reported 42 minutes ago from Barnet, England

  @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

• 
  Umi (@Umi_Hawa) reported 48 minutes ago from Harrow Weald, England

  @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

• 
  Louise (@louise_sarah) reported 48 minutes ago from St Albans, England

  @Plusnet Yes I have done that many, many times. It does nothing to help.

• 
  Danté Banks (@Dante_Banks) reported 55 minutes ago from Tottenham, England

  @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob Dyson (@dysontour) reported 5 minutes ago

  @amandajp17 @Plusnet Absolutely. For a company that prides itself on customer service it's pathetic. Heaven forbid if they want to keep their landline and in a poor mobile area. It's always call them....and wait. As most of the current moves aren't at a customers behest, they should be ringing us.

• 
  Atholl Allan (@AllanAtholl) reported 9 minutes ago

  @MartinSLewis Broadband with Plusnet for 2 years, this year's quote £15 per month higher than vodaphone.. asked what was going on, told our customer service is better, vodaphone £25pm vs £40 AND vodaphone additionally offered £150 tesco voucher.. Absolute no brainer ! Thx MSL

• 
  GM Mark Howitt (@MarkHowitt) reported 10 minutes ago

  @Plusnet Might be quicker to cancel my DD but let's see if they do- and it's GM Howitt.

• 
  Tom Bodu (@tombodu2) reported 11 minutes ago

  @Plusnet Why is loading you own page so slow?

• 
  Jason F (@jasonFr54781642) reported 16 minutes ago

  @Plusnet trying to cancel I'm going out of uk, I phoned up but got cut off thanks

• 
  🇰🇪 (@MrLewisVuitton) reported 18 minutes ago

  @NtantuNow @virginmedia @Plusnet Virgin are so useless. Instead of fixing the issue they just offer to boost your speeds lol

• 
  Ian Billings Dereham, Norfolk 📷🦉🧳🏏🗺🇬🇧 (@Ian_norvic) reported 20 minutes ago

  @ClareQ12 @Plusnet Never had a problem with Plusnet in 20 years except when we moved house and had to wait for a landline. Customer service has been great, and speed is as promised - otherwise you can get recompense.

• 
  exe | @terminate (@terminate) reported 22 minutes ago

  Dear Data Protection Officer, (or forward too within 30 days to respond) I am writing to make a subject access request under Article 15 of the UK GDPR and the Data Protection Act 2018. SPECIFICALLY REGARDING EE CONTRACTING AND PARTNERSHIP I request a copy of all personal data you hold about me, covering the entire period I have been your customer. In particular, please include: 1. My account records and account history, including all changes made to my account details, security settings, or registered devices, and the dates of those changes; 2. Records of any SIM changes, SIM swaps, number ports, or new devices added to my account, with dates; 3. Records of any logins or access to my online account, including dates and, where held, locations or IP addresses; 4. My billing records and itemised call/text/data metadata (numbers contacted, dates, durations, data usage) — I am not requesting the content of communications; 5. Records of my contact with your customer services, including notes, call recordings, and webchat or message transcripts; 6. The recipients or categories of recipients to whom my personal data has been disclosed, identified by name where possible, including any third-party contractors, processors, or other organisations, and any recipients outside the United Kingdom, together with the safeguards relied on for any international transfer; 7. The purposes and lawful basis for your processing, and your retention periods. 8. Terms of service updates for me and my account if any or legal binding, the dates they were changed and what specifically was changed on these dates regarding my account or my legal rights 9. PARTNERS AND CONTRACTORS SPECIFICALLY NAMED AND SHARED WITH EE/BT/PLUSNET

• 
  Oli Wright (@falo209) reported 22 minutes ago

  @Danjsalt @SkyUK Their support got worse and worse over my last few years with them, and navigating their awful site or trying to contact a human is soul destroying. Honestly, find anyone else. Plusnet were a breath of fresh air by comparison.

• 
  Onetruefraggle (@onetruefraggle) reported 23 minutes ago

  @KaiGWatson Plusnet. Talking to customer service who speak English is all I care about