Plusnet outages and service status in Hatfield, England

Problems in the last 24 hours in Hatfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hatfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hatfield, England

The most recent Plusnet outage reports came from the following cities: Luton, and Stevenage.

City	Problem Type	Report Time
Luton	Internet	6 hours ago
Stevenage	Internet	21 days ago
Luton	Wi-fi	2 months ago
Barnet	Internet	2 months ago
Luton	Internet	3 months ago
Luton	Internet	4 months ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near Hatfield, England

Latest outage, problems and issue reports in Hatfield and nearby locations:

• 
  Amy Croft 🐝 (@amylouisecroftx) reported 1 minute ago from Hemel Hempstead, England

  @Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?

• 
  Priya 🦖 (@sayitrightltd) reported 2 minutes ago from London Colney, England

  Extremely disappointed by @Plusnet customer service. Unprofessional internet provider

• 
  247 London Locksmith (@247LondonLocks) reported 2 minutes ago from Barnet, England

  @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

• 
  Louise 🌈 (@louise_sarah) reported 4 minutes ago from St Albans, England

  What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes

• 
  L€i§h ©l@®k (@leighbike636) reported 9 minutes ago from Harrow Weald, England

  @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

• 
  Tasha Fine (@branat01) reported 10 minutes ago from Enfield Lock, England

  @Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service

• 
  5OMOFD 🧐 (@joe_deakin) reported 12 minutes ago from Moor Park, England

  @Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes

• 
  Monopoly Dog (@DogMonopoly) reported 12 minutes ago from Watford, England

  @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

• 
  Andrew Wright (@AndrewW66554842) reported 13 minutes ago from Rickmansworth, England

  @Plusnet I am completely unable to reach anyone at plusnet customer services by phone after hours of hold music and no answer. We were switching to you for broadband but nothing has been installed and now our old provider has cut our contract and we have no internet.

• 
  Gary Reynolds (@Gutbuster40) reported 14 minutes ago from Barnet, England

  @Plusnet @plusnethelp customer service a joke

• 
  Amandip Sidhu (@AmandipSidhu2) reported 15 minutes ago from Watford, England

  @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

• 
  Danté Banks (@Dante_Banks) reported 23 minutes ago from Tottenham, England

  @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

• 
  Jonathan Behar (@JonathanBehar) reported 24 minutes ago from Barnet, England

  @Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now

• 
  Danté Banks (@Dante_Banks) reported 26 minutes ago from Tottenham, England

  @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

• 
  Jazz Coll (@JazzColl) reported 27 minutes ago from London Colney, England

  @SkyUK I switched to you for my broadband ~10days ago. Since then, internet is cutting out every 30mins or so. This never ever happened the prior year with Plusnet. Please fix! I cannot do my job with this connection.

• 
  Ben Smart (@BenSmart1) reported 29 minutes ago from Watford, England

  Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.

• 
  Mr H 🦡 (@EngHanrahan) reported 38 minutes ago from Walthamstow, England

  @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

• 
  Umi (@Umi_Hawa) reported 47 minutes ago from Harrow Weald, England

  @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

• 
  Gary Reynolds (@Gutbuster40) reported 52 minutes ago from Barnet, England

  @Plusnet customer service a absolute joke

• 
  Gary Reynolds (@Gutbuster40) reported 57 minutes ago from Barnet, England

  @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TU_Crypto_News (@TU_Crypto_News) reported 3 minutes ago

  BT Group said eGain has helped convert its complex knowledge base into AI-ready infrastructure for customer support across EE, BT and Plusnet. The move targets better knowledge delivery at scale for more than 25 million customers.

• 
  xxx ROSE xxx (@TanteRos) reported 6 minutes ago

  @marigoldfinds A friend has just gone over to Zen & is happy with them. They are also Which? recommended & rated high on customer satisfaction, speed, reliability. No mid term contract price rises. Plusnet also recommended.

• 
  Matt Quinn - The Caledonian Television Company. (@Matt_Q_OnX) reported 9 minutes ago

  @MikeWhi29270353 I never said they did, I said they can. - If you're on such a supplier you simply go to the likes of Vonage and get your telephone service from them; it then runs on the Plusnet (or whatever) internet connection. Plusnet CHOSE not to provide the service - their loss.

• 
  GM Mark Howitt (@MarkHowitt) reported 11 minutes ago

  Slighty worried about @Plusnet cust service as a @bt_uk shareholder... he said it wasn't part of his job to know about the direct debit guarantee!

• 
  dave mitton (@davmitt) reported 16 minutes ago

  @Plusnet brilliant, coming up to the end of my contract and all of a sudden your internet has gone proper ****, surely you should be making it better so I renew

• 
  Jake (@jakehumphrys) reported 17 minutes ago

  @Plusnet @bt_uk It's been reported on PN, BT and EE forums now but there seems to be a regional issue with your GGC cache (specifically affecting some in the North West / Wales and Midlands) When Connecting to rr5---sn-cu-cime7 and others there's a bad initcwnd that lowers speed

• 
  Jason F (@jasonFr54781642) reported 17 minutes ago

  @Plusnet I cant get through on this number its not working give me a private message and I will tell you my email address

• 
  Paul Sutton (@PaulSutton66) reported 18 minutes ago

  @davidkurten In which case, the problem is my internet provider, Plusnet.

• 
  Mike Vine (@10mjv) reported 21 minutes ago

  @Plusnet Thanks. So for me to answer a request from PN about changing my service (not at my request), I have to incur potentially significant costs as I am overseas with just my mobile phone for next 30 days and will miss deadline. Can someone in support just call me via WhatsApp? Thanks

• 
  Oli Wright (@falo209) reported 23 minutes ago

  @Danjsalt @SkyUK Their support got worse and worse over my last few years with them, and navigating their awful site or trying to contact a human is soul destroying. Honestly, find anyone else. Plusnet were a breath of fresh air by comparison.