Plusnet outages and service status in Hatfield, England

Problems in the last 24 hours in Hatfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hatfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hatfield, England

The most recent Plusnet outage reports came from the following cities: Luton, and Barnet.

City	Problem Type	Report Time
Luton	Wi-fi	7 days ago
Barnet	Internet	9 days ago
Luton	Internet	2 months ago
Luton	Internet	2 months ago
Luton	Internet	2 months ago
Luton	Internet	2 months ago

Community Discussion

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Plusnet Issues Reports Near Hatfield, England

Latest outage, problems and issue reports in Hatfield and nearby locations:

• 
  L€i§h ©l@®k (@leighbike636) reported 5 minutes ago from Harrow Weald, England

  @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

• 
  Louise (@louise_sarah) reported 9 minutes ago from St Albans, England

  Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

• 
  Jonathan Behar (@JonathanBehar) reported 11 minutes ago from Barnet, England

  @Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now

• 
  Andrew Wright (@AndrewW66554842) reported 12 minutes ago from Rickmansworth, England

  @Plusnet I am completely unable to reach anyone at plusnet customer services by phone after hours of hold music and no answer. We were switching to you for broadband but nothing has been installed and now our old provider has cut our contract and we have no internet.

• 
  Gary Reynolds (@Gutbuster40) reported 13 minutes ago from Barnet, England

  @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

• 
  K Jackson (@kjackson1984) reported 23 minutes ago from Barnet, England

  @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

• 
  247 London Locksmith (@247LondonLocks) reported 24 minutes ago from Barnet, England

  @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

• 
  Danté Banks (@Dante_Banks) reported 25 minutes ago from Tottenham, England

  @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

• 
  Danté Banks (@Dante_Banks) reported 29 minutes ago from Tottenham, England

  @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

• 
  Ryan Brock (@RJBrock) reported 29 minutes ago from Walthamstow, England

  @aggettchills @Plusnet @plusnethelp Ask @BorwickBitches for help

• 
  247 London Locksmith (@247LondonLocks) reported 30 minutes ago from Barnet, England

  @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

• 
  Ben Smart (@BenSmart1) reported 31 minutes ago from Watford, England

  Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.

• 
  Tasha Fine (@branat01) reported 31 minutes ago from Enfield Lock, England

  @Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!

• 
  Gary Reynolds (@Gutbuster40) reported 32 minutes ago from Barnet, England

  @Plusnet @plusnethelp customer service a joke

• 
  Tasha Fine (@branat01) reported 37 minutes ago from Enfield Lock, England

  @Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!

• 
  Amy Croft 🐝 (@amylouisecroftx) reported 37 minutes ago from Hemel Hempstead, England

  @Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?

• 
  Gary Reynolds (@Gutbuster40) reported 43 minutes ago from Barnet, England

  @Plusnet customer service a absolute joke

• 
  Mr H 🦡 (@EngHanrahan) reported 51 minutes ago from Walthamstow, England

  @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

• 
  5OMOFD 🧐 (@joe_deakin) reported 55 minutes ago from Moor Park, England

  @Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes

• 
  Tasha Fine (@branat01) reported 59 minutes ago from Enfield Lock, England

  @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paddys (@paddysmad) reported 5 minutes ago

  Sky BT Virgin Plusnet EE all down

• 
  GeeMan (@Greymayce) reported 12 minutes ago

  @tina0402x The trouble is all other providers BT Plusnet etc apart from Virgin use the same cabling, be it copper or fibre it all comes from the exchange. I worked at BT and this was explained by an engineer in the training. Copper is being phased out.

• 
  SteveHooker (also bluesky) 🇪🇺🔶 #FBPE 💙 #FBPA (@Steve_Hooker) reported 14 minutes ago

  If you have a problem with the installation done by OpenReach or their contractor. @Plusnet apparently cannot contact anyone on the installation side! So any problem with a Plusnet installation you are screwed.

• 
  GM Mark Howitt (@MarkHowitt) reported 14 minutes ago

  I actually should have called up @Plusnet aka BT sooner. Might have to cancel my direct debit... shocking way to treat a shareholder.

• 
  Oliver Bloom (@OliverBloomART) reported 16 minutes ago

  @EE Plusnet migration to ee is a bit of lie when they say you'll be connected on the day plus net terminated and ee connects they mean days without no service at all despite setting up the contract day @Ofcom @Plusnet #plusnet #ee

• 
  Rogue (@barrelrogue1723) reported 20 minutes ago

  AVOID @Plusnet for yr Internet Pull you in with fake fast Internet speeds! After 2 months absolutely slow as ****! Ring up complain same old bullshit its at yr end! No it @Plusnet 's end 100%! AVOID!!! 10+yrs with them and they treat you like ****! Glad ive ended my contract!!!

• 
  Claire Fox (@foxclaire1973) reported 20 minutes ago

  @virginmedia I have sent a few private messages. None of you have responded and I must be talking to a wall when I say that someone has USED my address to set up a account with you. I am a sky customer and Plusnet customer

• 
  Dave O’ Connor (@piercepower222) reported 22 minutes ago

  @Benleo Awful shower to deal with. So relieved when I finally got shot of them and got a simple deal with PlusNet

• 
  Alison Lees (@AlisonMLees) reported 22 minutes ago

  @Plusnet I have new email, says I'm switching to ee in 30 days. I phoned already. I want to remain with plusnet fibre to cabinet but lose the phone line rental, at a reduction in cost. This was not offered anywhere & person I spoke to on the phone before couldn't help. Please fix it.

• 
  exe | @terminate (@terminate) reported 23 minutes ago

  Dear Data Protection Officer, (or forward too within 30 days to respond) I am writing to make a subject access request under Article 15 of the UK GDPR and the Data Protection Act 2018. SPECIFICALLY REGARDING EE CONTRACTING AND PARTNERSHIP I request a copy of all personal data you hold about me, covering the entire period I have been your customer. In particular, please include: 1. My account records and account history, including all changes made to my account details, security settings, or registered devices, and the dates of those changes; 2. Records of any SIM changes, SIM swaps, number ports, or new devices added to my account, with dates; 3. Records of any logins or access to my online account, including dates and, where held, locations or IP addresses; 4. My billing records and itemised call/text/data metadata (numbers contacted, dates, durations, data usage) — I am not requesting the content of communications; 5. Records of my contact with your customer services, including notes, call recordings, and webchat or message transcripts; 6. The recipients or categories of recipients to whom my personal data has been disclosed, identified by name where possible, including any third-party contractors, processors, or other organisations, and any recipients outside the United Kingdom, together with the safeguards relied on for any international transfer; 7. The purposes and lawful basis for your processing, and your retention periods. 8. Terms of service updates for me and my account if any or legal binding, the dates they were changed and what specifically was changed on these dates regarding my account or my legal rights 9. PARTNERS AND CONTRACTORS SPECIFICALLY NAMED AND SHARED WITH EE/BT/PLUSNET