Plusnet Outage Report in Hatfield, Hertfordshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hatfield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hatfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Hatfield, Hertfordshire, England
The most recent Plusnet outage reports came from the following cities: London, Luton, Stanmore, Pinner, Hemel Hempstead, Abbots Langley, Stevenage, Muswell Hill, Edgware and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Hatfield, England
Latest outage, problems and issue reports in Hatfield and nearby locations:
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
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Amy Croft 🐝
(@amylouisecroftx) reported
from
Hemel Hempstead, England
@Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?
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Umi
(@Umi_Hawa) reported
from
Harrow Weald, England
@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
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Louise
(@louise_sarah) reported
from
St Albans, England
Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
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Amandip Sidhu
(@AmandipSidhu2) reported
from
Watford, England
@plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet no connection again , wtf , can’t wait till October when contract ends
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Louise
(@louise_sarah) reported
from
St Albans, England
@Plusnet Yes I have done that many, many times. It does nothing to help.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Momma ‘Hufflepuff’ J
(@padicatz) reported
@CapitalYorks SO annoyed that I can’t enter #capitalgivemethecash cos my phone provider @Plusnet doesn’t support short phone numbers. Is there any other way to enter please? #ineedthatcash #whodoesntneedthirtygrand
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london loafer band
(@BandLoafer) reported
activation date, but I did not receive your router. I contacted Plusnet and they sent me the router, it arrived next day. I could not use internet 2 days. The ref number is 212726690. On 18 April 2021, your internet service disconnected from early morning. I tried to phone you,
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F Sol
(@fatimaengland) reported
@Plusnet hi there, my Internet has been down for the last hour. I am in the middle of an important deliverable and I would like to know if the service will resume any time soon please.
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Twisted Ephemera 💙
(@Ephemeral_Goods) reported
****** internet shopping is hard Virgin ramped up my bill by adding things I never asked for nor wanted, Talk talk website doesn't work, plusnet want to charge £50 for BT landline - yeah ok, get ******. Shell are offering broadband HELL NO, NOW is owned by Murdoch, & sky, so no.
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Flufferlina
(@mariagoodwin93) reported
@Plusnet Hi... I have spoken with customer services and we may have identified the issue.
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Laura
(@lj_fairy) reported
@Plusnet I'm also having massive issues with wifi and speed. At times we can't connect at all, at other times it's down at less than 1 Mb/s - not the 70 we were promised - its becoming really frustrating
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Loraine #BlackLivesMatter #ArtetaOut #KroenkeOut
(@Loraine_Honest) reported
@Plusnet New customer here. Been waiting since midnight with no service. How long will I have to wait for the internet to be switched over?
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Kate W
(@kateweb) reported
@Plusnet Hi-A manager called yesterday, while I was in a meeting and unable to pick up. He left a voicemail (with no contact details) saying he would call again later, but didn't; I haven't had an email or text this morning. So I'm still waiting for my complaint to be escalated.
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london loafer band
(@BandLoafer) reported
@Plusnet Account user name: ukloafer Mr Jeong Park Flat6 Peninsula Court 121 East Ferry Road London E14 3LH To whom it may concern Further to my previous complaint. I have posted my issue on your website and Twitter, but have not received any response. Your internet service is
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UniHomes
(@UniHomes) reported
@alicerose012 @Plusnet Hi Alice! I'm sorry to hear you're having issues with your internet, and we're keen to help resolve this. If you could drop us a DM with your name and address we'll get this looked at straight away!