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Plusnet Outage Report in Hatfield, Hertfordshire, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Hatfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hatfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 14% Wi-fi (14%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Hatfield, England

The most recent Plusnet outage reports came from the following cities: Hoddesdon, Luton, Stanmore, Pinner, and Hemel Hempstead.

CityProblem TypeReport Time
Hoddesdon Internet 21 days ago
Luton Internet 1 month ago
Stanmore Internet 2 months ago
Pinner E-mail 2 months ago
Hemel Hempstead E-mail 2 months ago
Luton Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hatfield, England

Latest outage, problems and issue reports in Hatfield and nearby locations:

  • JustinNaughton_
    Justin Naughton (@JustinNaughton_) reported from Stevenage District, England

    Visited my profile but didn't deem it worth your time to contact me @Plusnet Are you doing me proud? A paying customer

  • louise_sarah
    Louise 🌈 (@louise_sarah) reported from St Albans, England

    What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes

  • Gutbuster40
    Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • Gutbuster40
    Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • Dante_Banks
    Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • BenSmart1
    Ben Smart (@BenSmart1) reported from Watford, England

    Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.

  • Gutbuster40
    Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • Gutbuster40
    Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • EngHanrahan
    Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • Dante_Banks
    Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • Gutbuster40
    Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • branat01
    Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • branat01
    Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service

  • DrummerboySJ1
    The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England

    @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

  • branat01
    Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!

  • Dante_Banks
    Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • louise_sarah
    Louise (@louise_sarah) reported from St Albans, England

    @Plusnet Yes I have done that many, many times. It does nothing to help.

  • branat01
    Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!

  • Gutbuster40
    Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • louise_sarah
    Louise (@louise_sarah) reported from St Albans, England

    Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • BagladyM
    Maureen Grayson #RejoinEU (@BagladyM) reported

    @npje @TalkTalk They left me without Internet for 13 days!!! Blamed my old router initially and refused to send an engineer. When Open Reach turned up (5 days later), a fault at the exchange was identified. This 'fault' was never rectified! Switched to @Plusnet. Internet restored in 5 seconds!

  • pethome43
    whizzBang (@pethome43) reported

    @Plusnet any ideas when the outage in CT14 9LQ will be fixed?

  • NSoul3011
    NorthernSoul90 (@NSoul3011) reported

    @Plusnet How come your internet speeds have gone so slow since you put my price up? Used to be awesome but now for the past few months it's been horrific. Due to renew soon and I think I'll be going elsewhere.

  • johndurrant75
    John Durrant (@johndurrant75) reported

    @Plusnet no Wi-Fi here. Do you have an issue in the IP23 8JA area.

  • JohncraigSincl2
    John craig Sinclair (@JohncraigSincl2) reported

    @NOWTV broadband, @SkyUK and @Plusnet online customer services are the most ignorant, lazy and uncommunicative bunch of people i have ever dealt with, they definitely deserve to be thoroughly investigated

  • beccakst
    becca (@beccakst) reported

    @Plusnet I’m having trouble paying my bill this month due to being signed off work, what are my options ?

  • JohncraigSincl2
    John craig Sinclair (@JohncraigSincl2) reported

    @Plusnet phone customer services are absolutely useless

  • sweynseyeeye
    sweynseye (@sweynseyeeye) reported

    @Plusnet "We have a security system that randomly generates which characters to ask and allows us to only check those two." That's the problem though. How does this security system know the plain text characters? Different characters are asked of me each time.

  • Chris_TLT
    ChrisThomasLuke (@Chris_TLT) reported

    @Plusnet why does it take so long to fix a problem with you guys? Or is it a rough time? My friends are with you and live 5 minute walk away from me and theirs is fine?

  • adilondoner
    M (@adilondoner) reported

    @Plusnet you cut off a disabled person’s access to the internet for a whole weekend after categorically telling them they wouldn’t be with it service. You should be ******* disgusted with yourselves