Plusnet Outage Report in Hatfield, Hertfordshire, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Hatfield, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hatfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (66%)
-
Wi-fi (15%)
-
Total Blackout (12%)
-
E-mail (6%)
-
Phone (1%)
-
TV (%)
Live Outage Map Near Hatfield, Hertfordshire, England
The most recent Plusnet outage reports came from the following cities: London, Luton, Abbots Langley, Stevenage, Muswell Hill, Edgware, Watford, Wood Green, Enfield Town and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Hatfield, England
Latest outage, problems and issue reports in Hatfield and nearby locations:
-
Amandip Sidhu
(@AmandipSidhu2) reported
from
Watford, England
@plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.
-
Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
-
247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
-
miac notnats
(@MiacNotnats) reported
from
Barnet, England
@Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.
-
Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.
-
Jonathan Behar
(@JonathanBehar) reported
from
Barnet, England
@Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now
-
Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet customer service a absolute joke
-
Umi
(@Umi_Hawa) reported
from
Harrow Weald, England
@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
-
Amy Croft 🐝
(@amylouisecroftx) reported
from
Hemel Hempstead, England
@Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?
-
L€i§h ©l@®k
(@leighbike636) reported
from
Harrow Weald, England
@Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service
-
K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
-
Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.
-
5OMOFD 🧐
(@joe_deakin) reported
from
Moor Park, England
@Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes
-
Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
-
jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
-
247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a absolute joke
-
Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
-
Darren Altman
(@DarrenAltman) reported
from
London Colney, England
@TafftheVoice @Plusnet Trouble is, they’re the fastest in the UK. 350 mb/s and we have a shot time of devices on the network now. 🥴
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
RooRooS says join a union
(@PolaRooS) reported
My @Plusnet broadband is so slow I can no long use any streaming services, Netflix, iPlayer, ITVx etc Time to change provider I think, but who’s good? Who is happy with their broadband provider?
-
STEPHEN QUICK
(@StephenQuickArt) reported
@Plusnet mobile network still down, please answer In Bristol, need my bloody phone!
-
Andrew. An Outlier of Black Box Thinking
(@OutlierBlackBox) reported
@phil_lfc_82 @MartinSLewis That's expensive. My sim costs £8 for 20GB data and unlimited of rest. With Plusnet (owned by BT like EE) but had the same with Virgin. Both use BT network.
-
Joe Hislop
(@JoeHislop2) reported
@MartinSLewis SIM only with PlusNet. £6.99 a month and no contract. Good coverage, no issues.
-
Methodical Mark
(@MethodicalMark) reported
@TomTalksMoney_ @MartinSLewis Plusnet mobile on EE network. But I've just looked at their website and they're currently not taking on new SIM only customers. It just redirects you to the EE site which is much more expensive!
-
Iain Darnbrough
(@Druffeh) reported
@Plusnet Had to move house twice in the last 3 months. The first move my broadband was 2 weeks late in getting activated, reps never call back. Now 5 days into ordering new move and have a Broken Move? So they are unable to place order with Openreach. Awaiting Response Nightmare!
-
Alexander Reid
(@ZanderReid) reported
@Plusnet you are making it very difficult to cancel my sim only plan. I have cancelled my direct debit and you are charging me! I cannot call the 0800 number from my mobile and no longer have my plus net sim
-
Jackie Wilcock
(@jackie_wilcock) reported
@MartinSLewis Was with @Plusnet for about 4yrs they couldn't do a better deal, so binned them and now with @lebara on a sim only, 99p for 3 months then £4.99 a month, 3gb data - which is more than enough for me & unlimited texts & calls & fantastic customer service too!
-
Pissed off **********
(@BarracudaSwer) reported
There's phone companies that have no phone signal in areas in Devon. Plusnet was so bad in Devon. I remember that nightmare. You can stand in the high street and have no signal
-
Tommy Lambert. #JDF 💚
(@BeardedTommyICR) reported
So. Turns out the reason why I can'T find certain TV shows and films on @NetflixUK while connected to my home internet provided by @Plusnet, but works fine on my mobile data, Netflix thinks that Plusnet are using some kind of VPN service, which makes Netflix think I am not in UK.