Plusnet Outage Report in Hatfield, Hertfordshire, England

Problems in the last 24 hours in Hatfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hatfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (8%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Hatfield, England

The most recent Plusnet outage reports came from the following cities: Hoddesdon, Luton, Stanmore, Pinner, and Hemel Hempstead.

City	Problem Type	Report Time
Hoddesdon	Internet	17 days ago
Luton	Internet	1 month ago
Stanmore	Internet	1 month ago
Pinner	E-mail	2 months ago
Hemel Hempstead	E-mail	2 months ago
Luton	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hatfield, England

Latest outage, problems and issue reports in Hatfield and nearby locations:

• 
  Danté Banks (@Dante_Banks) reported 18 seconds ago from Tottenham, England

  @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

• 
  L€i§h ©l@®k (@leighbike636) reported 1 minute ago from Harrow Weald, England

  @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

• 
  Monopoly Dog (@DogMonopoly) reported 5 minutes ago from Watford, England

  @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

• 
  miac notnats (@MiacNotnats) reported 11 minutes ago from Barnet, England

  @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

• 
  Amy Croft 🐝 (@amylouisecroftx) reported 12 minutes ago from Hemel Hempstead, England

  @Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?

• 
  K Jackson (@kjackson1984) reported 15 minutes ago from Barnet, England

  @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

• 
  Gary Reynolds (@Gutbuster40) reported 21 minutes ago from Barnet, England

  I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

• 
  247 London Locksmith (@247LondonLocks) reported 22 minutes ago from Barnet, England

  @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

• 
  Gary Reynolds (@Gutbuster40) reported 22 minutes ago from Barnet, England

  I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

• 
  Gary Reynolds (@Gutbuster40) reported 30 minutes ago from Barnet, England

  @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

• 
  247 London Locksmith (@247LondonLocks) reported 32 minutes ago from Barnet, England

  @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

• 
  Gary Reynolds (@Gutbuster40) reported 34 minutes ago from Barnet, England

  @Plusnet customer service a absolute joke

• 
  Amandip Sidhu (@AmandipSidhu2) reported 40 minutes ago from Watford, England

  @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

• 
  Louise (@louise_sarah) reported 43 minutes ago from St Albans, England

  @Plusnet Yes I have done that many, many times. It does nothing to help.

• 
  Umi (@Umi_Hawa) reported 52 minutes ago from Harrow Weald, England

  @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

• 
  Darren Altman (@DarrenAltman) reported 53 minutes ago from London Colney, England

  @TafftheVoice @Plusnet Trouble is, they’re the fastest in the UK. 350 mb/s and we have a shot time of devices on the network now. 🥴

• 
  Monopoly Dog (@DogMonopoly) reported 59 minutes ago from Watford, England

  @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

• 
  Louise (@louise_sarah) reported 59 minutes ago from St Albans, England

  Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

• 
  Gary Reynolds (@Gutbuster40) reported 60 minutes ago from Barnet, England

  @Plusnet @plusnethelp customer service a joke

• 
  Gary Reynolds (@Gutbuster40) reported 60 minutes ago from Barnet, England

  @Plusnet @plusnethelp customer service a absolute joke

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Plusnet (@Plusnet) reported 5 minutes ago

  @AmberValleyInfo Hi there, I'm really sorry you're continuing to have issues with your connection. I can see a request was made to arrange a call divert on a new fault raised, which has been completed and should be active within the next 4 hours. -Tony Plusnet Sheffield

• 
  x Jane x (@PurplePaws_x) reported 5 minutes ago

  @OpenreachHelp Broadband in NN3 area not working since yesterday morning. Phoned Plusnet who said it was down to OpenReach maintenance or work. Any idea when service will return? Plusnet were not able to give me an answer.

• 
  Liam Moore (@LiamMoore2) reported 8 minutes ago

  @Plusnet currently moved out of old house, but not found a new one house yet (in with the parents). Want to stop Broadband at old house. Do we need to pay to cancel? Thank you.

• 
  Magic Cram Crock (@craig13mcc) reported 9 minutes ago

  @Plusnet There were issues again about lunchtime today, though nothing since. I'll be in touch again if it persists later on. Cheers C

• 
  Da Hunt (@Da_Hunter69) reported 10 minutes ago

  @Plusnet I have 4 mb contracts. I have an ee signal booster at home till two days ago worked for my mb's. It's stopped working looks like ee have stopped the service, I now have no signal in the house. Do you have a similar device or WiFi calling?

• 
  Paul Clarke (@Paul_M_Clarke) reported 15 minutes ago

  @Plusnet Hello, thanks for reply. It has been rearranged and issue resolved today. Just frustrating taking a day out of the office and the engineer didn't come. I believe I will receive compensation for a missed appointment.

• 
  Tigereaver (@Terence10469556) reported 15 minutes ago

  @Plusnet Fibre broadband order placed on 19 March and still NO CONNECTION! We call daily & are told the same thing, we will cancel the order and rebook it, there is no manager available, no accountability, we were just told it would take 5 days for a manager to come back to us!?

• 
  Chris Brooke (@chrissiferWIN) reported 15 minutes ago

  @Plusnet any issues with broadband? Ours have just cut out suddenly?

• 
  Tigereaver (@Terence10469556) reported 17 minutes ago

  @Plusnet This is like deja vu, lip service - let me see what I can do and then radio silence. I'm done, will get Sky to sort out a broadband connection for me.

• 
  Nikki Ryan (@trycycle) reported 18 minutes ago

  @Plusnet WORSE SERVICE EVER BEEEN WITH THEM OVER 6 YEARS NO ENGINEER TURNS UP NO CALL NOTHING INTERNET NOT WORK 4 WEEKS PROPERLY THEY SAY SHOW GOODWILL NOT CHARGE ME NEXT MONTHS BILL ! Cheek !! BEEN HUNG UP ON SEVERAL TIMES SO RUDE I have disability & suppose to have priority!