Plusnet Outage Report in Burscough, Lancashire, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Burscough, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Burscough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (66%)
-
Wi-fi (15%)
-
Total Blackout (9%)
-
E-mail (7%)
-
Phone (2%)
-
TV (1%)
Live Outage Map Near Burscough, Lancashire, England
The most recent Plusnet outage reports came from the following cities: Preston, Skelmersdale, Liverpool, Wigan, Formby and Lytham St Annes.
| City | Problem Type | Report Time |
|---|---|---|
 Preston |
Internet | |
| Skelmersdale |
Internet | |
| Liverpool |
Wi-fi | |
| Liverpool |
Total Blackout | |
| Liverpool |
Internet | |
| Wigan |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Burscough, England
Latest outage, problems and issue reports in Burscough and nearby locations:
-
James Wilson
(@jwilson_trinem) reported
from
Formby, England
@BBCWatchdog Sales Line versus Customer Service; check out Standard Life and @Plusnet. Sigh.
-
Andy Carr #FBPE #johnsonout
(@grumpy2much) reported
from
Saint Annes on the Sea, England
Hi, .@Plusnet I'd like to cancel my broadband and line rental please, I've moved to Virgin today. The address is 167 St.Warburgas Road, Blackpool.
-
Marc Faulkner
(@mrcflknr) reported
from
St Helens, England
@Plusnet Very disappointed by the attitude of one of your agents when calling today with my Mum to change her payment details. She’s partially sighted and needs my assistance with reading details, yet this wasn’t acceptable and the woman was incredibly rude. 😢
-
WIG1932
(@WIG1932) reported
from
Up Holland, England
Last day of the season and @plusnet have well and truly let me down! Daughter unable to revise for GCSEs, wife unable to work, and I can’t watch the footie!!! 😩
-
MickHoll
(@aitch5012) reported
from
Liverpool, England
@Plusnet hi my broadband was due to be transferred to my new address and go live today but I’m having a lot of issues. First I had a text saying it was to be delayed and now I’ve had a text saying to send back the router bcoz I’m no longer with plus net?? Could somebody plz help
-
Craig Lewis
(@craiglewis1988) reported
from
Wallasey, England
@Plusnet please fix your connections as I keep getting lagged out on my games
-
Joniredchops
(@joniredchops) reported
from
Wigan, England
@virginmedia Cancelled yesterday. Was happy at £25 a month. Looks like we're off to Vodafone or Plusnet for £22. Shame really, been a decent service.
-
WIG1932
(@WIG1932) reported
from
Up Holland, England
@Plusnet any issues in WN8? Download has dropped to just above 1 over the past few days. Nothing seems to fix the issue. It’s painfully slow and well below what I’m paying for. Any help appreciated!
-
Shaun Mc
(@Shaunmc40) reported
from
Liverpool, England
8 yrs with @sky no problems one month with @Plusnet billing issues. If you are thinking of switching to them give it a miss.
-
James Wilson
(@jwilson_trinem) reported
from
Southport, England
Internet disconnects late every evening; probably the worst internet provider I’ve suffered to date.... @Plusnet
-
Lucy Willis
(@LucyLoopy86) reported
from
Standish, England
@Plusnet what is going with the service tonight … I switched to you being told your better … but nope crap internet still 🤬🤬🤬🤬🤬
-
Stone Tyres
(@StoneTyres) reported
from
St Helens, England
PHONE LINE DOWN Please bear with us. Our @Plusnet phone line has gone down. Divert will take at least an hour to be activated. Feel free to message us on here. Apologies, we are looking for a more reliable supplier as we speak.
-
Jackie
(@CroftJackie) reported
from
Up Holland, England
@plusnethelp Someone called me back and then passed me onto a helpful lady. This has helped resume the internet but not the bad feeling we now have to Plusnet. We had the worst day ever being spoken to be such a rude, arrogant and pompous man who spoke spoke so rudely to myself and daughter
-
Paul
(@Paul_crannee) reported
from
Hindley, England
@Plusnet I need to contact someone on behalf of an elderly family member whose router has stopped working, completely! No email and currently no live chat to help resolve. Please advise asap, thanks. DM me if necessary, thanks.
-
Alison Critchley - Heights Farm Pet Foods #SBS
(@heightsfarmali) reported
from
Warton, England
@RobertAtEvaris @Plusnet @plusnethelp Only just started it. We were with them at our old house and had no issues. Only been here 6 weeks so a new contract 😕
-
Kiron Reid
(@KironReid) reported
from
Liverpool, England
@Plusnet Hello Emily & Plusnet team, just to confirm that when I arrived back on Saturday eve & my phone connected to the network,it worked for calls for the first time. It is now working fine thanks. Problem & mystery solved. So issue was not having connected in UK b4 going abroad. Kiron
-
katie timmins
(@katietim) reported
from
Preston, England
@Plusnet , I've disconnected the line. .using my data awaiting reply from plus net help , Katie
-
MickHoll
(@aitch5012) reported
from
Liverpool, England
@GFThompson7 @Plusnet The customer service is scandalous mate
-
Natalie Watson
(@Natwatson78) reported
from
Whittle-le-Woods, England
@Plusnet just wondering if services are down please PR6 7FH ?
-
Sarah Dixon
(@SarahDixonHE) reported
from
Liverpool, England
Best internet provider? Currently with @Plusnet and they are absolutely terrible. Can’t connect phones to the WiFi and the signal goes about 1m in the house and what you can get is slow as anything 🙄
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Plusnet
(@Plusnet) reported
@aaronjamiebyrne I hope that this hasn't affected your time away too much. We'd need the account holder to contact us to look into this issue and so I'd recommend that you contact whoever you're renting the cabin from and ask them to get in touch with us. Regards, Emily Plusnet Leeds
-
Alithea
(@AlitheaP) reported
Ahah! Plusnet are sending an Open Reach engineer to reconnect us on Tuesday and it's going to cost a measley £25 because we don't have fibre here yet. Just a tad different customer service to ruddy Virgin!
-
lisasmith
(@lisajsmith74) reported
@Plusnet service not working please help
-
catherine pickersgil 🇪🇺 🏴 💙💛
(@cthrnpckrsgl) reported
@btbusinesscare fixed within a few days, as were our neighbours (the cause was a severed cable outside). For Plusnet, we pay around £16 a month. For BT Business it's over £50 a month. And yet my connection hasn't been fixed. What is going on? When will someone bother to fix my connection?
-
catherine pickersgil 🇪🇺 🏴 💙💛
(@cthrnpckrsgl) reported
@btbusinesscare I have had a fault with my BT Business line since 22 June. Last week the line dropped to around 5Mbps. Supposedly they've been working to fix the problem but it's still just as bad. Our home connection with Plusnet was fixed within a few days and on that we get 30Mbps and it was
-
Cteal2894
(@cteal2894) reported
Me: I've been made homeless.... Plusnet: That's fine, your cancellation fee is £189 🙃 Kick a gal whilst she's down why don't you. 😩
-
Neil B
(@Customer_2022) reported
@Ofcom I have registered a complaint but I have the impression that OFCOM are going to do NOTHING just log the issue against Plusnet. Am I wrong on this? Is OFCOM going to do anything? Call Plusnet and ask why their service is so poor? Hold them to account?
-
Sharon - #TeamCorbyn #ItWasAScam
(@K4rmaRules) reported
hey @Plusnet a friend in Newtown powys is having issues with his internet. It's down and has been all day. His phone is also out. You are their ISP. Do you have any information about what's happening?
-
Cal Tweedy
(@CalTweedy) reported
. @Plusnet have been the worst possible broadband provider for months now, haven’t noted any of our conversations on our account, have promised phantom engineers, and are now kindly stinging us for £££’s just to leave them x
-
douglas
(@Commentor22) reported
@Plusnet Hey Plusnet. "Award-winning-customer service" Does that include refusing to close a mobile account for almost four months. Despite two separate calls wherein a customer service manager swore down the account was closed? I will be looking to take this matter further.