Plusnet Outage Report in Bourne End, Buckinghamshire, England

Problems in the last 24 hours in Bourne End, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bourne End, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (68%)
• Wi-fi (14%)
• E-mail (8%)
• Total Blackout (7%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Bourne End, England

The most recent Plusnet outage reports came from the following cities: Reading, Staines, Henley on Thames, Egham, Uxbridge, Windsor, and West Drayton.

City	Problem Type	Report Time
Reading	Internet	1 month ago
Staines	Total Blackout	1 month ago
Henley on Thames	TV	1 month ago
Egham	Wi-fi	1 month ago
Uxbridge	Wi-fi	1 month ago
Windsor	E-mail	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Bourne End, England

Latest outage, problems and issue reports in Bourne End and nearby locations:

• 
  Phil (@hastiecamera) reported 2 minutes ago from Hillingdon, England

  @plusnethelp 7 days on and no idea why my line was cut let alone when it’s going to be re connected. #plusnet don’t call back when they promise to - no updates and generally appalling service from this generally good company. Step up your game and sort this out.

• 
  Lady Laura (@laurapascaud) reported 6 minutes ago from Beaconsfield, England

  Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴

• 
  Carlitos del Grana (@carlospinto08) reported 7 minutes ago from Twyford, England

  @Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!

• 
  5OMOFD 🧐 (@joe_deakin) reported 10 minutes ago from Moor Park, England

  @Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes

• 
  Richard Wilson (@w2aps) reported 12 minutes ago from Marlow Bottom, England

  Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.

• 
  Ian Nevin (@iannevin1) reported 18 minutes ago from Marlow Bottom, England

  @Plusnet hi my internet keeps on going off after 6 mins..? And has been doing so for 1 hr 30 mins - is there a problem with Plusnet network..?

• 
  Goose & Berry (@gooseandberry) reported 26 minutes ago from Marlow Bottom, England

  @Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 28 minutes ago from Bracknell, England

  @nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!

• 
  Richard Wilson (@w2aps) reported 29 minutes ago from High Wycombe, England

  @hughwebster2 I need to get that vpn sorted. Especially as Plusnet have stopped their TV service now.

• 
  Phil (@hastiecamera) reported 30 minutes ago from Hillingdon, England

  @plusnethelp 7 days on and not even a reason as to why my line was terminated let alone any time scale as to when it will be re-connected. Laughed at when I asked about a SIM card to give me some connection to the internet. #plusnet never return calls - shocking service.

• 
  Brendan (@wildlime) reported 40 minutes ago from Maidenhead, England

  @kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data

• 
  QuantumChoices #FBPE 🔶️ (@tfoale) reported 40 minutes ago from Wooburn, England

  @jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.

• 
  Richard Bartley (@RBRbBartley) reported 41 minutes ago from Little Kingshill, England

  Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.

• 
  Dharmendra Mosaheb (@dmosaheb) reported 43 minutes ago from Hillingdon, England

  @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 45 minutes ago from Bracknell, England

  @AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step

• 
  Alex White (@AlexWhiteGB) reported 48 minutes ago from Hillingdon, England

  @FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.

• 
  Adrian Timon (@adrian_timon) reported 56 minutes ago from Holmer Green, England

  @plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!

• 
  Kris Hall (@Hallysworld) reported 56 minutes ago from Thame, England

  @Plusnet hi, just wanted to check if you think 30 minutes is an acceptable time to be on hold for a fault? I reckon if I called for a new service I'd have been spoken to and completed my order by now.

• 
  nzbright (@nzbright) reported 57 minutes ago from Marlow Bottom, England

  My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jen Mac (@MrsMacca13) reported 2 minutes ago

  @RetroOwenttv @Plusnet Omg the dreaded red light, same problem, sick to the back teeth off issues!

• 
  em (@emrellis) reported 3 minutes ago

  @Plusnet Think remaining customers just don’t want to be ripped off, told false promises and have poor managers with no customer service skills. Though, not your fault

• 
  Ian Greenfield (@igfield73) reported 4 minutes ago

  Once again my @Plusnet Internet speed is a pile of ****. Never mind, 1 more week and my notice goes in. Roll on 18th August. DO NOT GET @Plusnet

• 
  RickBrack (@RickBrack4) reported 5 minutes ago

  @Plusnet your customer services really need an overhaul. Ordered broadband many weeks ago. Still without service partly due to your internal systems seemingly in chaos. Wished we’d gone elsewhere

• 
  💕Elle J 💕#JustSaying (@ejames500) reported 8 minutes ago

  @Plusnet It's back on now I pressed the reset but it was saying connected but no Internet. I nearly had a nervous breakdown!😓 I'm not messing with it anymore I'm just sick of it. We weren't having this problem before we moved to fibre. It's not up to me to set it I'm not an engineer 🙄

• 
  Gary Reynolds (@Gutbuster40) reported 9 minutes ago from Barnet, England

  @Plusnet no connection again , wtf , can’t wait till October when contract ends

• 
  jo collins (@jo2107) reported 10 minutes ago

  @Plusnet Hi, are there issues with the mast you use in Dunnington, York, as for the past 4 days I’ve had no single in my house, very occasionally 1 bar. Before then it was fine

• 
  Scott ⚫️⚪️ (@LeDreamboat) reported 11 minutes ago from Sacriston, England

  Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

• 
  🄳🄰🅅🄸🄳 🄲🄷🄾🅆 (@davidchow) reported 14 minutes ago

  @Plusnet Did a search of the forums. Seems I've got a bad IP address thanks to a spammer on the network. So support has recommended I power down router for 65 minutes to get reallocated a new IP! No problem sending via office 365 as we have a VPN just IMAP4 on fibre!

• 
  Rebecca Broadhead (@beckyfrain) reported 17 minutes ago

  @Plusnet internet been down all afternoon in S36 can’t find how to log an issue? Can you tell me if there is an outage and how long until fixed?