Plusnet outages and service status in Bourne End, England
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- Plusnet generated 0 outage signals in the last 24 hours around Bourne End, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Bourne End, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bourne End, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Bourne End, England
The most recent Plusnet outage reports came from the following cities: Reading, and High Wycombe.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 7 days ago |
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Internet | 11 days ago |
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Internet | 15 days ago |
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Wi-fi | 2 months ago |
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Internet | 2 months ago |
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Internet | 3 months ago |
Community Discussion
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Plusnet Issues Reports Near Bourne End, England
Latest outage, problems and issue reports in Bourne End and nearby locations:
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Richard Bartley (@RBRbBartley) reported from Little Kingshill, EnglandBroadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.
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Kris Hall (@Hallysworld) reported from Thame, England@Plusnet hi, just wanted to check if you think 30 minutes is an acceptable time to be on hold for a fault? I reckon if I called for a new service I'd have been spoken to and completed my order by now.
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Phil (@hastiecamera) reported from Hillingdon, England@plusnethelp 7 days on and not even a reason as to why my line was terminated let alone any time scale as to when it will be re-connected. Laughed at when I asked about a SIM card to give me some connection to the internet. #plusnet never return calls - shocking service.
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Goose & Berry (@gooseandberry) reported from Marlow Bottom, England@Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.
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Carlitos del Grana (@carlospinto08) reported from Twyford, England@Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!
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Andrew Wright (@AndrewW66554842) reported from Rickmansworth, England@Plusnet I am completely unable to reach anyone at plusnet customer services by phone after hours of hold music and no answer. We were switching to you for broadband but nothing has been installed and now our old provider has cut our contract and we have no internet.
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β¬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England@AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step
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Dharmendra Mosaheb (@dmosaheb) reported from Hillingdon, England@plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.
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QuantumChoices #FBPE πΆοΈ (@tfoale) reported from Wooburn, England@jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.
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5OMOFD π§ (@joe_deakin) reported from Moor Park, England@Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes
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Ian Nevin (@iannevin1) reported from Marlow Bottom, England@Plusnet hi my internet keeps on going off after 6 mins..? And has been doing so for 1 hr 30 mins - is there a problem with Plusnet network..?
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Richard Wilson (@w2aps) reported from High Wycombe, England@hughwebster2 I need to get that vpn sorted. Especially as Plusnet have stopped their TV service now.
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Clare Revell ππ (@ClareRevell) reported from Woodley, England@MichaelSnasdell Weβve been with @Plusnet since 2003. Excellent customer service and based in the UK too
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Alex White (@AlexWhiteGB) reported from Hillingdon, England@FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on btβs network either go to them or one of their subsidiaries plusnet.
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Richard Wilson (@w2aps) reported from Marlow Bottom, EnglandMight go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.
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Brendan (@wildlime) reported from Maidenhead, England@kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for Β£24 and boy do I use a lot of data
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nzbright (@nzbright) reported from Marlow Bottom, EnglandMy #plusnet internet seems to be down, Iβve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and itβs not a great time for it to cut out. The broadband is a blinking green light.
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Phil (@hastiecamera) reported from Hillingdon, England@plusnethelp 7 days on and no idea why my line was cut let alone when itβs going to be re connected. #plusnet donβt call back when they promise to - no updates and generally appalling service from this generally good company. Step up your game and sort this out.
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Lady Laura (@laurapascaud) reported from Beaconsfield, EnglandPlusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District π₯΄
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Alison Lees (@AlisonMLees) reported@Plusnet I just phoned one of your other numbers, and the lady who answered was completely useless. Your customer service has gone downhill.
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sussexgirl (@sussexgirl3) reportedMy sister who was with plusnet but was then changed to EE ( Both part of B.T.) It has taken 3 mnths but they have lost her landline , given another which means telling everyone. So Brit Telecom not world leaders in communication but champions of very poor service .
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Dean Tykester Holden π©·π©·π©΅ππ©΅π©΅π©΅π©΅π©·π©·π©·π©·π©·π» (@thetykester) reported@WriteMindedPub @EE @Plusnet i switched to plusnet about 6 months ago, brilliant service first class customer service too, and deffo cheaper than EE my previous provider
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Flower Pot (@FlowerP79667758) reported@Plusnet Day 6 now of no internet. Open-reach dug up the pavement last Wednesday no internet since. We have contacted Open-reach and Plusnet. Told Tuesday is the earliest an engineer can come out. We do everything on line ,banking, health, paying bills etc etc. Communication with family and friends. We have no landline. Through no fault of our own no help from either Open Reach or Plusnet. Our neighbours have not been affected . I am using mobile data but I assume for security reasons I am unable to pay bills via my bank. To be without the internet for so long in this day and age is a serious customer failure and one that should be taken seriously by service providers.
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Aled Roberts (@aledrob) reported@Plusnet "We're here to help from 8am-8pm every day" Called at 18:50 this evening and privilage to speak to a rude customer service operator who when asked to for the call to be escalated am told nobody was available as the call centre closed at 7pm and that his shift was ending
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Rogue (@barrelrogue1723) reportedAVOID @Plusnet for yr Internet Pull you in with fake fast Internet speeds! After 2 months absolutely slow as ****! Ring up complain same old bullshit its at yr end! No it @Plusnet 's end 100%! AVOID!!! 10+yrs with them and they treat you like ****! Glad ive ended my contract!!!
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Louise Edwards (@LouiseE53079472) reported@Plusnet I want to know why my restrictions haven't been lifted on my Broadband wifi. I paid nearly Β£50 yesterday for a service I'm not getting.
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Dave Oβ Connor (@piercepower222) reported@Benleo Awful shower to deal with. So relieved when I finally got shot of them and got a simple deal with PlusNet
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Alison Lees (@AlisonMLees) reported@Plusnet I've had an email about phone line switch off. The email & your website appear to be claiming that I have to switch to fttp but that's not actually true, is it? I need greater transparency, actual dates & costs, and better customer services. This is most disappointing.
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ππππππ β¨ (@kelliemufc) reportedplusnet sucks *** honestly