Plusnet Outage Report in Bourne End, Buckinghamshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Bourne End, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Bourne End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Bourne End, Buckinghamshire, England
The most recent Plusnet outage reports came from the following cities: Staines, Henley on Thames, Egham, Uxbridge, Windsor, West Drayton, Reading, Slough and High Wycombe.
| City | Problem Type | Report Time |
|---|---|---|
 Staines |
Total Blackout | |
| Henley on Thames |
TV | |
| Egham |
Wi-fi | |
| Uxbridge |
Wi-fi | |
| Windsor |
||
| West Drayton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Bourne End, England
Latest outage, problems and issue reports in Bourne End and nearby locations:
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@nsbarrow Yeah! No one's going to give me a faster service than any other as it seems cables round here are crap, despite it being a commuter town to London. Plusnet worked out at a good price even if I cancel early (unsure how long I'll be living here). Good to hear, thanks!
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Brendan
(@wildlime) reported
from
Maidenhead, England
@kevwright @MWWebster1 @NOWTV Been with Plusnet 6 years now. Not one outage or issue and I get 80mbps unlimited for £24 and boy do I use a lot of data
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Kris Hall
(@Hallysworld) reported
from
Thame, England
@Plusnet hi, just wanted to check if you think 30 minutes is an acceptable time to be on hold for a fault? I reckon if I called for a new service I'd have been spoken to and completed my order by now.
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Dharmendra Mosaheb
(@dmosaheb) reported
from
Hillingdon, England
@plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.
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Clare Revell 📚💙
(@ClareRevell) reported
from
Woodley, England
@MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too
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Carlitos del Grana
(@carlospinto08) reported
from
Twyford, England
@Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!
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Ian Nevin
(@iannevin1) reported
from
Marlow Bottom, England
@Plusnet hi my internet keeps on going off after 6 mins..? And has been doing so for 1 hr 30 mins - is there a problem with Plusnet network..?
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Richard Wilson
(@w2aps) reported
from
High Wycombe, England
@hughwebster2 I need to get that vpn sorted. Especially as Plusnet have stopped their TV service now.
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5OMOFD 🧐
(@joe_deakin) reported
from
Moor Park, England
@Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes
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Richard Bartley
(@RBRbBartley) reported
from
Little Kingshill, England
Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.
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nzbright
(@nzbright) reported
from
Marlow Bottom, England
My #plusnet internet seems to be down, I’ve turned it on and off again and reset it. Now getting nothing as opposed to 0.4mb up @plusnethelp - trying to get some work done on my laptop and it’s not a great time for it to cut out. The broadband is a blinking green light.
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Alex White
(@AlexWhiteGB) reported
from
Hillingdon, England
@FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.
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Adrian Timon
(@adrian_timon) reported
from
Holmer Green, England
@plusnethelp The service I have received from Plusnet has been diabolical. I have been without Broadband almost 5 months and a resolution is no where in sight. Lack of communication between suppliers and internal departments. Chaos!!!
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Phil
(@hastiecamera) reported
from
Hillingdon, England
@plusnethelp 7 days on and no idea why my line was cut let alone when it’s going to be re connected. #plusnet don’t call back when they promise to - no updates and generally appalling service from this generally good company. Step up your game and sort this out.
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@AnnaCupani I have had a good time with PlusNet. Only been with them for 5 months but no issues other than some teething problems with setup that didn't seem to be their fault. Before that I was with BT - even though they're technically the same company, BT was wayyyyyyy worse at every step
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Goose & Berry
(@gooseandberry) reported
from
Marlow Bottom, England
@Plusnet AVOID AVOID AVOID. Waiting 4 weeks for them to change our lines and fibre. Still not done. No updates. Promised call divert but not set up & they are unable to set up as they said there is an issue. We no longer have access to our old premises so our clients can not contact us.
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Lady Laura
(@laurapascaud) reported
from
Beaconsfield, England
Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴
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QuantumChoices #FBPE 🔶️
(@tfoale) reported
from
Wooburn, England
@jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.
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Richard Wilson
(@w2aps) reported
from
Marlow Bottom, England
Might go to @HeyBroadband now for #FTTP as the only thing tying me to @Plusnet was the good value BT Sport subscription and #IPTV service.
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Clare Revell 📚💙
(@ClareRevell) reported
from
Woodley, England
Is @Plusnet down?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Marc Schmitz
(@MarcSchmitz18) reported
@Plusnet Hi Matt, are you telling me that with the package we have, we can’t stream anything? Seems a bit odd that Plusnet offers its clients a service which makes it impossible to stream any programme.
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Στενδεκ
(@stendec6) reported
@VirginCare @Plusnet When I finally got through, I asked to speak to a Dr but was given a pharmacist. When the pharmacist called he couldn't help and told me to speak to a doctor.
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Neil Muirhead
(@neilmuirhead1) reported
Just want everyone to know that Plusnet are by very far the absolute worst broadband provider I've ever had, in my opinion I'd suggest that you don't even consider their service.
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Geoff Old
(@geoffoldius) reported
@Plusnet I shouldn't have to ring up to renew my broadband, come on now. You have sent me an email with a special offer that's not valid when I click it. Another offer on my login is also not valid; are you sure you want me to renew?
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Aled Roberts
(@aledrob) reported
@Plusnet did get told someone would call me back after 5pm this evening to further discuss resolution to my issue...guess what No call. That'll (wont) do. Guess I know who to choose on #mybroadbandiscrapday next year
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roseanne rainbow
(@roseannerainbo4) reported
@Plusnet you’ve sent me another Plusnet mobile bill! I don’t have Plusnet mobile! I’ve tried the link to “Help and support “ at the bottom of your email-DOESN’T WORK!! I’m a very happy satisfied Plusnet broadband customer but I’m beginning to lose my patience!!
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jm
(@manfamfromnam) reported
Horrible service from @Plusnet . Multiple problems over a week, 2 engineers out, several confirmations all ok but still have internet well below speed and dropping out constantly. Best they can do is tick a box for complaint and wait another 48 hours for a “different “engineer 😡
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Neil Muirhead
(@neilmuirhead1) reported
@Plusnet I've only been a customer for a few months or so, absolutely the worst internet provider I've ever had, sick to death now of it just going off and having to sign in, that's if it lets you sign in, I want to leave my contract.
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Brian Gamet
(@briangamet) reported
@Plusnet - please improve your system. 2 SIM cards failed to arrive and you won’t send it to another address because the computer says no! Being told what to do by machines! Please give your people the authority to just think for themselves and provide better customer service!
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Στενδεκ
(@stendec6) reported
@VirginCare @Plusnet Last July, 999 referred me back to the GP, but when the GP called she said "What do you expect me to do over the phone", then told me to wait until it's an emergency, then go to A&E.