Post Office Outage in Sunderland, England

@PostOffice Not working since Saturday

Anybody having problems with @PostOffice broadband

@NFSP_UK need to be held accountable for their complicity in the @PostOffice treatment of sub- postmasters - they are just as guilty as they did nothing to help members instead they protected the post office.

@PostOffice excellent service from the lady at Newcastle Northumberland Street store today trying to help me sort my car tax out 😁

@PostOffice really disappointed, checked your exchange rate for dollars today $1.27 but was only given $1.22 in store, that's almost airport rates! asked for immediate refund but refused, to top it currency not in stock - poor customer service today

@PostOffice Yes, it's just down the street and they were closed at 3pm.

@debster82 @PostOffice OMG, well I’ll be furious if the engineer doesn’t turn up! Already had 2.5 weeks of a crap network. Films & music couldn’t be played over xmas & constantly drops out. Getting out as soon as I can. Letter already written to @Ofcom - no one should experience Victorian age wi-fi! 😡

@forsterheather @PostOffice Was it that awful woman with the short dark hair and glasses??

@gadrecd If the Postoffice is in containment zone & non functioning due to that reason, customer may close his account at any other functioning office after paying necessary transfer charges.

@gadrecd Sir, There is no such provision of transferring closure amount in POSB account through social media request or any electronic platform.Customer need to visit Postoffice for closure of his account.

@CounterfeitFact @RoyalMailHelp @RoyalMail @PostOffice If they'd paid online, or maybe used a self service machine at the main PO (although ours has slots in the wall to put them through and it wouldnt have gone in) I would guess its the sender but with it being labelled its been past a person.

@N_Damms @RoyalMailHelp @RoyalMail @PostOffice No, I know our small parcels have a 16 digit code which we can use but this has nothing. I have his return address. It's a stupid ebay seller thats posted the 10 items in a 5x2 formation and wrapped them in brown paper so the end ones are squashed.

@PostOffice again the post office can not fix my broadband till next week it running slow been told it at the exchange what’s going on so quick at taking your money but fix it if I was a key worker what would I do send it by pigeon don’t buy broadband from them

@PostOffice overcharged for postage at Hockwell Ring Post office! Item was small enough for larger letter but too much for letter but was charged small parcel!! Never going their again!

@FionaCCharles Only once in my audit career was a system audit stopped early because we found such serious problems there could only be one stark recommendation; "redevelop from scratch & replace as a matter of urgency". Daily zapping would have more than justified that. #Horizon #PostOffice

@PostOffice can you help please. I prepaid for a parcel force am delivery for tmw. I dropped it off this morning. And upon looking at the receipt the lady has given me 2 tracking number and put down express 48 when I have paid for an AM delivery. NOT HAPPY

@lenkaloser @PostOffice I work for the nhs and we are all making allowances and changes to help with social distancing . They are not.

Vannessa that works in Muswell Hill is the worst customer service rep on planet earth kmt @PostOffice