Post Office

Post Office Outage Report in Sunderland, England

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Sunderland, England 02/13/2026 17:00

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Total Blackout (20%)

    Total Blackout (20%)

  3. Wi-fi (20%)

    Wi-fi (20%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (7%)

    Phone (7%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Post Office Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • bigjohnuk_john john mclauchlin (@bigjohnuk_john) reported from Wallsend, England

    @PostOffice really disappointed, checked your exchange rate for dollars today $1.27 but was only given $1.22 in store, that's almost airport rates! asked for immediate refund but refused, to top it currency not in stock - poor customer service today

  • geordie_jem Jemma Cross (@geordie_jem) reported from Hebburn, England

    @PostOffice excellent service from the lady at Newcastle Northumberland Street store today trying to help me sort my car tax out 😁

  • chrisbird9 chris bird (@chrisbird9) reported from Newcastle upon Tyne, England

    Anybody having problems with @PostOffice broadband

  • vitosauras H (@vitosauras) reported from Gateshead, England

    @PostOffice Yes, it's just down the street and they were closed at 3pm.

  • Mrs_Moir Lee-Ann Moir (@Mrs_Moir) reported from Dunston, England

    @NFSP_UK need to be held accountable for their complicity in the @PostOffice treatment of sub- postmasters - they are just as guilty as they did nothing to help members instead they protected the post office.

  • chrisbird9 chris bird (@chrisbird9) reported from Newcastle upon Tyne, England

    @PostOffice Not working since Saturday

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • GarySidley Gary Sidley (@GarySidley) reported

    @PostOffice Help! Bought £400-worth of Norwegian kroner. Flight cancelled. Trying to trade in & recoup my losses (as per your poster). Local branch says it’s a central PO issue. Central PO says it’s the responsibility of the local branch. Please give me a number I can ring.

  • GraphicsMonkey Andy Stonehouse (@GraphicsMonkey) reported

    @PostOffice @RoyalMailHelp In name yes. But it was posted at a post office the fee was paid to the post office. Try taking responsibility for the service you offer. The only people who recognise the company distinction is you guys coz it serves your purpose. Just Like BT & open reach.

  • siany_d Siâny D (@siany_d) reported

    @NPhilatelics @PostOffice Im not sure to what level royal mail advertise them. Trouble is too you have to lick them which in the current times most are not willing to do so they sit in branches effectively gathering dust

  • GraphicsMonkey Andy Stonehouse (@GraphicsMonkey) reported

    @PostOffice @RoyalMailHelp Or you could act like a real joined up company and pass it on. This silo mentality of modern business is ridiculous. Customer service is a dying art it seems.

  • JanSettle Jan Settle (@JanSettle) reported

    @PostOffice I definitely would NOT recommend the check and send Passport service. My sister has not had her passport back after 10 weeks. My friend applied for hers and did it all herself and it was back in 4 weeks. My husbands took 4 weeks too again he did himself.

  • VarchasPatel Varchasanraj V Patel (@VarchasPatel) reported

    @PostOffice I will like to see an apology made to my father with full compensation after wrongful conviction applied. Can you help? #PostOfficeScandal

  • nomis1066 Simon Stoddart (@nomis1066) reported

    @GouldsBlog @PostOffice Precisely. You only need to pin down more than one auditor/investigator telling more than one spm "You're the only one" ........ The spm's will surely recall the names of the people who grilled them.

  • sumitagarwal_ca sumit agarwal (@sumitagarwal_ca) reported

    @IndiaPostOffice Harrasment is a small word for kind of service and behaviour of staff from Giridih Postoffice (Head office-pin code 815301), running behind the staff to get a small work done for 4 months now, still no resolution. kindly help and interfere

  • shahketul34 ketul shah (@shahketul34) reported

    @IndiaPostOffice But the customer don't get the parcel u cheque pod to whom it diliver i go twice a te in post office they only tell we dnt no about this u go to csc n so n so where you book parcel the answer of postoffice staf is very bad even I tell it's a speed post then also no reply

  • Josh33999341 Josh (@Josh33999341) reported

    @PostOffice @RoyalMailHelp The problem is the post office agent told me I am free to leave without give me anything to track, he only have mail stamp on my letter and told me to go, now I don't know where is my letter.