Post Office Outage Report in Sunderland, England
Problems detected
Users are reporting problems related to: internet, total blackout and wi-fi.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at Post Office
Post Office is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
-
Internet (48%)
-
Total Blackout (26%)
-
Wi-fi (17%)
-
E-mail (9%)
Live Outage Map Near Sunderland, England
The most recent Post Office outage reports came from the following cities: Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
||
| Newcastle upon Tyne |
Internet | |
| North Shields |
Total Blackout | |
| Newcastle upon Tyne |
Wi-fi | |
| Gateshead |
Total Blackout | |
| Newcastle upon Tyne |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Post Office Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
-
H
(@vitosauras) reported
from
Gateshead, England
@PostOffice Yes, it's just down the street and they were closed at 3pm.
-
Louise Adair
(@secretsofBPD) reported
from
Durham, England
@PostOffice I am trying to get threw to your customer service line and all numbers are ringing out. It is essential I speak to someone ASAP’
-
chlo
(@chlological) reported
from
South Shields, England
@PostOffice It’s been going on since before COVID. The normally post office was shut down and put into the other store to make things quicker, but it’s definitely not.
-
Louise Adair
(@secretsofBPD) reported
from
Durham, England
@PostOffice Savings Customer service
-
Lee-Ann Moir
(@Mrs_Moir) reported
from
Dunston, England
@NFSP_UK need to be held accountable for their complicity in the @PostOffice treatment of sub- postmasters - they are just as guilty as they did nothing to help members instead they protected the post office.
-
chris bird
(@chrisbird9) reported
from
Newcastle upon Tyne, England
@PostOffice Not working since Saturday
-
chris bird
(@chrisbird9) reported
from
Newcastle upon Tyne, England
Anybody having problems with @PostOffice broadband
-
Jemma Cross
(@geordie_jem) reported
from
Hebburn, England
@PostOffice excellent service from the lady at Newcastle Northumberland Street store today trying to help me sort my car tax out 😁
-
Sapper Project
(@ProjectSapper) reported
from
Seaham, England
Had to write a cheque the other day, no idea where my cheque book is so got a postal order instead. £35 postal order cost me £39.80!!!! WTF!! Why does it cost so much? Surely a £35 postal order should be £35 or something like a £1 processing fee max @PostOffice #ripoff
-
Reece Lyons
(@reecelyonssound) reported
from
South Shields, England
@PostOffice Carden street branch, south shields is a constant disappointment. Rude staff, making up their own rules as per when they will accept parcels, and now not complying with measures to ensure a covid-safe space. I hate to be that person, but it's not the first issue.
-
James Buffy Boyle
(@jamesbuffyboyle) reported
from
Whitley Bay, England
@PostOffice I cant get onto your website to make a payment? It says: “Service Unavailable HTTP Error 503. The service is unavailable.” Can you please DM me? Thanks.
-
john mclauchlin
(@bigjohnuk_john) reported
from
Wallsend, England
@PostOffice really disappointed, checked your exchange rate for dollars today $1.27 but was only given $1.22 in store, that's almost airport rates! asked for immediate refund but refused, to top it currency not in stock - poor customer service today
-
Peter Lumley
(@prlumley) reported
from
Whickham, England
Well done in the Customer Services stakes:NOT. ? Is it @mccolls ? or is it @morrison who arbitrarily close their NE16 local @postoffice because today the (understaffed anyway) "convenience" store ain't got enough workers. THE "sprat to catch a mackerel" ruse short of bait now?
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
-
Shake Islam
(@ShakeIslam) reported
@PostOffice Yes, I have been trying since yesterday but automated service cuts me off after a few mins!! #poorcustomerservice
-
Postcard Travels
(@TravelsPostcard) reported
@PostOffice Poor service today at a local sub post office. I needed extra postage to make up for the increased postage rate on a letter to Europe. Was charged more than I needed - the postmaster no longer stocked 1p, 2p,5p stamps since he said "no one bothers sending letters" now
-
India Post
(@IndiaPostOffice) reported
@RTIACTIVISTRTI You are requested to furnish the name of the specific postoffice i/r/o complaint regarding 'staff leaving postoffice early' so that necessary inquiry can be made.
-
Helen Glynn-Jones
(@AuthorHelenJ) reported
Currently in a massive queue at the post office - about 20 people waiting and one teller. Don’t know why they bother having all those other tills as I’ve never seen more than three open at one time 🙄 @PostOffice
-
Dave Scadden
(@Scadden83) reported
@PostOffice I just had the most horrendous experience st the Bracknell post office. Terrible staff,rejecting my parcel and telling me it was people selling crap and poating that was the problem.
-
Hello there
(@Si_ndw) reported
@PostOffice @declanmc My mother in law has just called me to say she's experiencing the same issue. Broadband gone off and tried to call customer services but she keeps getting cut off. @PostOffice what are her options?
-
Daphne Charles
(@DaphneCharles) reported
@postoffice Appalling customer service for broadband. Website won't let me change my call plan, No agents on chat. No response to email after 4 days. Phone goes silent then cuts off. Covid no longer an excuse - surely call staff can work from home
-
Josh
(@Van__De_Ven) reported
@PostOffice Is there a faster way to contact you about a home phone fault than trying to call you? My vulnerable neighbour's phones are not working and I have a one year old screaming at me while i sit through endless loops of recorded messages
-
Lori B
(@lbloli55) reported
@CalBearCanha @cuppingmaster @_kimms_ I live up north and the Safeway and Holiday stores really try to enforce the masks. They have someone at the doors and walk around. Some people of course will not follow rules. Agree Costco is the best. I find the postoffice to be the worst.😬 Live in country so have PO Box.
-
Longman Snr.
(@LilywhiteSimon) reported
@TravelsPostcard @PostOffice WTF?! It’s not like the postmasters have to pay for them, they just have to be organised enough to order them.