Post Office

Post Office Outage Report in Sunderland, England

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Sunderland, England 01/13/2026 08:45

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Total Blackout (29%)

    Total Blackout (29%)

  3. Wi-fi (21%)

    Wi-fi (21%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (7%)

    Phone (7%)

Live Outage Map Near Sunderland, England

The most recent Post Office outage reports came from the following cities: Blakelaw.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNorth Shields Total Blackout
United KingdomNewcastle upon Tyne Wi-fi
United KingdomGateshead Total Blackout
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Post Office Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • chlological chlo (@chlological) reported from South Shields, England

    @PostOffice It’s been going on since before COVID. The normally post office was shut down and put into the other store to make things quicker, but it’s definitely not.

  • geordie_jem Jemma Cross (@geordie_jem) reported from Hebburn, England

    @PostOffice excellent service from the lady at Newcastle Northumberland Street store today trying to help me sort my car tax out 😁

  • reecelyonssound Reece Lyons (@reecelyonssound) reported from South Shields, England

    @PostOffice Carden street branch, south shields is a constant disappointment. Rude staff, making up their own rules as per when they will accept parcels, and now not complying with measures to ensure a covid-safe space. I hate to be that person, but it's not the first issue.

  • vitosauras H (@vitosauras) reported from Gateshead, England

    @PostOffice Yes, it's just down the street and they were closed at 3pm.

  • ProjectSapper Sapper Project (@ProjectSapper) reported from Seaham, England

    Had to write a cheque the other day, no idea where my cheque book is so got a postal order instead. £35 postal order cost me £39.80!!!! WTF!! Why does it cost so much? Surely a £35 postal order should be £35 or something like a £1 processing fee max @PostOffice #ripoff

  • jamesbuffyboyle James Buffy Boyle (@jamesbuffyboyle) reported from Whitley Bay, England

    @PostOffice I cant get onto your website to make a payment? It says: “Service Unavailable HTTP Error 503. The service is unavailable.” Can you please DM me? Thanks.

  • bigjohnuk_john john mclauchlin (@bigjohnuk_john) reported from Wallsend, England

    @PostOffice really disappointed, checked your exchange rate for dollars today $1.27 but was only given $1.22 in store, that's almost airport rates! asked for immediate refund but refused, to top it currency not in stock - poor customer service today

  • chrisbird9 chris bird (@chrisbird9) reported from Newcastle upon Tyne, England

    Anybody having problems with @PostOffice broadband

  • Mrs_Moir Lee-Ann Moir (@Mrs_Moir) reported from Dunston, England

    @NFSP_UK need to be held accountable for their complicity in the @PostOffice treatment of sub- postmasters - they are just as guilty as they did nothing to help members instead they protected the post office.

  • chrisbird9 chris bird (@chrisbird9) reported from Newcastle upon Tyne, England

    @PostOffice Not working since Saturday

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • leftywoke Gabriel Earnest and Florence (@leftywoke) reported

    @PostOffice I posted a moan on here a few days ago about my Internet not working and the PO weren't being exactly helpful but they have now sent an engineer and the problem appears to be resolved.

  • MsLauraWilson Laura Wilson (@MsLauraWilson) reported

    @PostOffice my dad's been without phone or broadband for 24hrs, your phone line isn't working and your live chat told me your systems are down and you can't help- what's going on?!

  • michaeljflexer Michael J Flexer (@michaeljflexer) reported

    @PostOffice No worries.Just brings home that the 'market choice' is only a choice between branding, price structures and 'customer service'-it's the same rubbish underneath the bonnet, and why should any 'provider' even pretend to understand or care about a user? Aside for 'retention' natch?

  • Kataroonicorn kataroonicorn (@Kataroonicorn) reported

    Once again @PostOffice, appalling service at Liverpool One Post Office. Told we MUST use self-service to send any item. Not only am I not paid to work in the Post Office, noticed none of the machines were cleaned between usage...

  • kagrrashin ⭐Mariko💙👁👁✌ (@kagrrashin) reported

    @ohnor3i Dun really know what is the extent of damage so they say they will repack and redeliver and ask me to check the contents, if its items inside is spoilt, then have to go to the postoffice to file damage report. faintt

  • foxlet Claire R (@foxlet) reported

    @PostOffice I did both a month ago and clearly it didn’t help. I have just emailed again

  • michaeljflexer Michael J Flexer (@michaeljflexer) reported

    @PostOffice No complaint about the team. But the Post Office system itself was down so they couldn't do a line test. Open Reach don't work weekends. The structure of private companies as 'broadband providers' sitting on top of Open Reach's infrastructure monopoly is rubbish for users.

  • AnnetteBab Annette (@AnnetteBab) reported

    @PostOffice @RoyalMail Of course, I could use one of their postage stamps to write a complaint but I have no faith it will arrive #lost

  • siany_d Siân Davis (@siany_d) reported

    @SarahTh25843621 @PostOffice Royal mail and post office are not the same thing. What service did you purchase?

  • david_ghill David Hill (@david_ghill) reported

    @PostOffice As I have a slight disability that post office is literally next to where I live and found it really easy to use for the service that you provide, but now apparently I'm unable to go back in, I'm face mask exempt and I don't have any.