Post Office

Post Office Outage Report in Sunderland, England

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The latest reports from users having issues in Sunderland come from postal codes SR4.

Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Sunderland, England 02/24/2026 16:40

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Total Blackout (20%)

    Total Blackout (20%)

  3. E-mail (13%)

    E-mail (13%)

  4. Wi-fi (13%)

    Wi-fi (13%)

  5. Phone (7%)

    Phone (7%)

Live Outage Map Near Sunderland, England

The most recent Post Office outage reports came from the following cities: Sunderland.

Loading map, please wait...
City Problem Type Report Time
United KingdomSunderland E-mail
United KingdomNewcastle upon Tyne Internet
United KingdomNorth Shields Total Blackout
United KingdomNewcastle upon Tyne Wi-fi
United KingdomGateshead Total Blackout
United KingdomNewcastle upon Tyne Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Post Office Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • secretsofBPD Louise Adair (@secretsofBPD) reported from Durham, England

    @PostOffice I am trying to get threw to your customer service line and all numbers are ringing out. It is essential I speak to someone ASAP’

  • jamesbuffyboyle James Buffy Boyle (@jamesbuffyboyle) reported from Whitley Bay, England

    @PostOffice I cant get onto your website to make a payment? It says: “Service Unavailable HTTP Error 503. The service is unavailable.” Can you please DM me? Thanks.

  • secretsofBPD Louise Adair (@secretsofBPD) reported from Durham, England

    @PostOffice Savings Customer service

  • chrisbird9 chris bird (@chrisbird9) reported from Newcastle upon Tyne, England

    Anybody having problems with @PostOffice broadband

  • ProjectSapper Sapper Project (@ProjectSapper) reported from Seaham, England

    Had to write a cheque the other day, no idea where my cheque book is so got a postal order instead. £35 postal order cost me £39.80!!!! WTF!! Why does it cost so much? Surely a £35 postal order should be £35 or something like a £1 processing fee max @PostOffice #ripoff

  • chlological chlo (@chlological) reported from South Shields, England

    @PostOffice It’s been going on since before COVID. The normally post office was shut down and put into the other store to make things quicker, but it’s definitely not.

  • chrisbird9 chris bird (@chrisbird9) reported from Newcastle upon Tyne, England

    @PostOffice Not working since Saturday

  • bigjohnuk_john john mclauchlin (@bigjohnuk_john) reported from Wallsend, England

    @PostOffice really disappointed, checked your exchange rate for dollars today $1.27 but was only given $1.22 in store, that's almost airport rates! asked for immediate refund but refused, to top it currency not in stock - poor customer service today

  • Mrs_Moir Lee-Ann Moir (@Mrs_Moir) reported from Dunston, England

    @NFSP_UK need to be held accountable for their complicity in the @PostOffice treatment of sub- postmasters - they are just as guilty as they did nothing to help members instead they protected the post office.

  • vitosauras H (@vitosauras) reported from Gateshead, England

    @PostOffice Yes, it's just down the street and they were closed at 3pm.

  • geordie_jem Jemma Cross (@geordie_jem) reported from Hebburn, England

    @PostOffice excellent service from the lady at Newcastle Northumberland Street store today trying to help me sort my car tax out 😁

  • reecelyonssound Reece Lyons (@reecelyonssound) reported from South Shields, England

    @PostOffice Carden street branch, south shields is a constant disappointment. Rude staff, making up their own rules as per when they will accept parcels, and now not complying with measures to ensure a covid-safe space. I hate to be that person, but it's not the first issue.

  • prlumley Peter Lumley (@prlumley) reported from Whickham, England

    Well done in the Customer Services stakes:NOT. ? Is it @mccolls ? or is it @morrison who arbitrarily close their NE16 local @postoffice because today the (understaffed anyway) "convenience" store ain't got enough workers. THE "sprat to catch a mackerel" ruse short of bait now?

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • April_1970s Tracey P (@April_1970s) reported

    @mkiceburnmarko @PostOffice @CWUPostmasters Look, you don’t know me and I don’t appreciate the lecture. I can also be annoyed at the level of service I received or the lack of without having to suffer a guilt trip by you about their level of pay or how busy people are.

  • followdesjk Des (@followdesjk) reported

    @PostOffice do you have a telephone number for customer services. I want to speak to someone about a parcel I have sent using tracking service.

  • HelenRogan Helen Rogan (@HelenRogan) reported

    Thanks for the heads up @PostOffice we need to top up our travel cards in order to check out of our hotel but your app is down for maintenance until 5pm...maybe a pre warning should've been used. Won't be using this card again.

  • WorkRestYoga Sharon Elliott (@WorkRestYoga) reported

    This is so distressing. Decent, honest, public-service oriented folk, appallingly treated and for far too long. Lives compromised by arrogance and #PostOffice senior managers unwilling to investigate their own systems. #BBC1 #thepostofficescandal

  • KaisaLouisaFan Kirsty 💙 (@KaisaLouisaFan) reported

    @LilywhiteSimon @PostOffice I thought so which is why i never open the links on them but just double checking, thanks :)

  • Giffendulum Klaasje Amandou (@Giffendulum) reported

    @PostOffice Okay thanks, I put in my details, but luckily not my bank details because I've never been charged for a redelivery, plus they normally leave it in the hidden place or like you say a royal mail card. Thought it was a bit dodge!

  • newsmole4 Newsmole (@newsmole4) reported

    @PostOffice @TrussellTrust Why not donate to the poor bastards whose lives you have destroyed…. #PostOfficeScandal

  • AdamRCousin Adam Cousin (@AdamRCousin) reported

    @PostOffice We were queuing for about 20 mins, which when all you want to do is send a return which is scanning a barcode and getting a receipt is a bit excessive… self service we could’ve been in and out in 1 min. Efficiencies are possible for sure!

  • judefrank19 Judith Frank-Simon (@judefrank19) reported

    @PostOffice I have sent your customer services a couple of emails & still had no responses at all. Please can you reply today as it needs resolving

  • JonPCarr Jon (@JonPCarr) reported

    Terrible service from the @PostOffice . Checked online on 'Branch Finder' for places that renew driving licences. Local offices don't do them. Got to one after a 16 mile trip and they aren't actually doing them as they're waiting for new backdrops! Update the website!