Post Office outages and service status in Sunderland, England
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Full Outage Map
- Post Office generated 0 outage signals in the last 24 hours around Sunderland, including 0 direct reports.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Sunderland, England
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Post Office Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Louise Adair (@secretsofBPD) reported from Durham, England@PostOffice I am trying to get threw to your customer service line and all numbers are ringing out. It is essential I speak to someone ASAP’
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Peter Lumley (@prlumley) reported from Whickham, EnglandWell done in the Customer Services stakes:NOT. ? Is it @mccolls ? or is it @morrison who arbitrarily close their NE16 local @postoffice because today the (understaffed anyway) "convenience" store ain't got enough workers. THE "sprat to catch a mackerel" ruse short of bait now?
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Sapper Project (@ProjectSapper) reported from Seaham, EnglandHad to write a cheque the other day, no idea where my cheque book is so got a postal order instead. £35 postal order cost me £39.80!!!! WTF!! Why does it cost so much? Surely a £35 postal order should be £35 or something like a £1 processing fee max @PostOffice #ripoff
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Lee-Ann Moir (@Mrs_Moir) reported from Dunston, England@NFSP_UK need to be held accountable for their complicity in the @PostOffice treatment of sub- postmasters - they are just as guilty as they did nothing to help members instead they protected the post office.
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chlo (@chlological) reported from South Shields, England@PostOffice It’s been going on since before COVID. The normally post office was shut down and put into the other store to make things quicker, but it’s definitely not.
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James Buffy Boyle (@jamesbuffyboyle) reported from Whitley Bay, England@PostOffice I cant get onto your website to make a payment? It says: “Service Unavailable HTTP Error 503. The service is unavailable.” Can you please DM me? Thanks.
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chris bird (@chrisbird9) reported from Newcastle upon Tyne, England@PostOffice Not working since Saturday
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H (@vitosauras) reported from Gateshead, England@PostOffice Yes, it's just down the street and they were closed at 3pm.
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French Dave 🤕💙🇪🇺🇺🇦 (@frenchdave69) reported from Blakelaw, England@PostOffice Why have the five expensive self-service machines in your Newcastle Northumberland St branch been switched off all week? This is my third trip as the queues have been too long all week. I only want to weigh and post a couple of things!
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chris bird (@chrisbird9) reported from Newcastle upon Tyne, EnglandAnybody having problems with @PostOffice broadband
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Jemma Cross (@geordie_jem) reported from Hebburn, England@PostOffice excellent service from the lady at Newcastle Northumberland Street store today trying to help me sort my car tax out 😁
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Reece Lyons (@reecelyonssound) reported from South Shields, England@PostOffice Carden street branch, south shields is a constant disappointment. Rude staff, making up their own rules as per when they will accept parcels, and now not complying with measures to ensure a covid-safe space. I hate to be that person, but it's not the first issue.
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john mclauchlin (@bigjohnuk_john) reported from Wallsend, England@PostOffice really disappointed, checked your exchange rate for dollars today $1.27 but was only given $1.22 in store, that's almost airport rates! asked for immediate refund but refused, to top it currency not in stock - poor customer service today
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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peoplearestupid77 (@pplrstupid977) reported@MistressDel93 @PostOffice Post Office don't deliver mail. You need Royal Mail customer services. You'll wait an hour or so on the phone mind
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peoplearestupid77 (@pplrstupid977) reported@d_riley93 @PostOffice Staff member was correct. You can't use special delivery bags for any other service.
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RAVI RANJAN (@ravi_fit) reported@IndiaPostOffice is one of the most inefficient public service institutions, suffering from poor accountability, lack of ownership, and an outdated customer experience. Employees often appear insulated from the consequences of poor service, which ultimately hurts citizens. If meaningful reforms are not possible within the current structure, the government should seriously consider privatization or introducing greater competition to bring accountability, efficiency, and customer-centricity into the system. @JM_Scindia, some immediate reforms that can significantly improve India Post: • Mandatory acceptance of UPI and digital payments at every post office. • Clearly defined and publicly visible SLAs for all services. • Mandatory explanations and accountability whenever an SLA is breached. • A designated officer/team responsible for every stage of a service request. • A centralized grievance, escalation, and resolution system with proper tracking. • Real-time service tracking and greater transparency. • Regular publication of performance and grievance-resolution metrics. India Post serves millions of citizens. It deserves a system built on accountability, ownership, and measurable service standards. #postoffice
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Ian (@nedstar68) reportedRemind me never to avoid anyone using @parcelforce to deliver my parcels. Didn’t leave a card, didn’t take to the @PostOffice as requested and after 3 half hour waits to get through, still can’t manage to arrange to deliver. Useless!
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monket (@joyceshorrocko1) reported@PostOffice I post a parcel, you track it and tell me you have taken it to the wrong place. God knows why. You have no idea. No update. I call you. No update. No parcel. It's the epitome of dreadful service. Can't you do better? Clearly not.
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tolga tursun (@greennbygreenn) reported@HM_Passport @PostOffice You idiot post office
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theboyroy (@theboyroy3) reported@neilabrad @PostOffice There are a lot of things broken with the @PostOffice, I'm afraid. One of the worst is the broken lives of the subpostmasters and their kids. I take it you have heard about the post office scandal, right?
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Cicero (@Iintarfa1949) reportedQuick, I need a brandy. I am in shock. I have just received my house insurance renewal reminder from the @PostOffice and the premium has actually gone down!
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phantlers ⭐⭐ (@phantlers) reportedAfter being stuck on this platform for a day or more resolving an issue with @PostOffice, and satisfactorily, I must take a bow and leave you mugs to wallow. Wrestling with pigs, I need a shower.
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Woolfy Hulky (@WoolfyH) reported@CompaniesHouse @GOVUK What dreadful service. For the past 3 months i have been trying to verify my identity. No help from both. Gov uk agents told me now that I need to get an accountant. Why can i not get a letter for the postoffice. Broken-down. Stressed