Post Office Outage Report in Sunderland, England
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (50%)
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E-mail (23%)
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Total Blackout (12%)
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Wi-fi (12%)
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Phone (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Post Office Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Peter Lumley
(@prlumley) reported
from
Whickham, England
Well done in the Customer Services stakes:NOT. ? Is it @mccolls ? or is it @morrison who arbitrarily close their NE16 local @postoffice because today the (understaffed anyway) "convenience" store ain't got enough workers. THE "sprat to catch a mackerel" ruse short of bait now?
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Louise Adair
(@secretsofBPD) reported
from
Durham, England
@PostOffice Savings Customer service
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Louise Adair
(@secretsofBPD) reported
from
Durham, England
@PostOffice I am trying to get threw to your customer service line and all numbers are ringing out. It is essential I speak to someone ASAP’
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chlo
(@chlological) reported
from
South Shields, England
@PostOffice It’s been going on since before COVID. The normally post office was shut down and put into the other store to make things quicker, but it’s definitely not.
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Sapper Project
(@ProjectSapper) reported
from
Seaham, England
Had to write a cheque the other day, no idea where my cheque book is so got a postal order instead. £35 postal order cost me £39.80!!!! WTF!! Why does it cost so much? Surely a £35 postal order should be £35 or something like a £1 processing fee max @PostOffice #ripoff
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James Buffy Boyle
(@jamesbuffyboyle) reported
from
Whitley Bay, England
@PostOffice I cant get onto your website to make a payment? It says: “Service Unavailable HTTP Error 503. The service is unavailable.” Can you please DM me? Thanks.
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Reece Lyons
(@reecelyonssound) reported
from
South Shields, England
@PostOffice Carden street branch, south shields is a constant disappointment. Rude staff, making up their own rules as per when they will accept parcels, and now not complying with measures to ensure a covid-safe space. I hate to be that person, but it's not the first issue.
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chris bird
(@chrisbird9) reported
from
Newcastle upon Tyne, England
@PostOffice Not working since Saturday
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chris bird
(@chrisbird9) reported
from
Newcastle upon Tyne, England
Anybody having problems with @PostOffice broadband
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Lee-Ann Moir
(@Mrs_Moir) reported
from
Dunston, England
@NFSP_UK need to be held accountable for their complicity in the @PostOffice treatment of sub- postmasters - they are just as guilty as they did nothing to help members instead they protected the post office.
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Jemma Cross
(@geordie_jem) reported
from
Hebburn, England
@PostOffice excellent service from the lady at Newcastle Northumberland Street store today trying to help me sort my car tax out 😁
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john mclauchlin
(@bigjohnuk_john) reported
from
Wallsend, England
@PostOffice really disappointed, checked your exchange rate for dollars today $1.27 but was only given $1.22 in store, that's almost airport rates! asked for immediate refund but refused, to top it currency not in stock - poor customer service today
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H
(@vitosauras) reported
from
Gateshead, England
@PostOffice Yes, it's just down the street and they were closed at 3pm.
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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WorldFruityG
(@WorldFruityG) reported
@Eatyourcakeand @PostOffice They were not so ignorant that they assumed the software was correct - they KNEW it wasn't the software, and maintained the lie. We went to them asking for help, they responded with accusations, and zero help. The entire company is absolutely rotten to the core.
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Wile. E. Coyote
(@WileECo15656054) reported
@leehath1968 @clpblue1 @PostOffice No all true mate.They get agency in and they **** it off. They don’t employ enough staff anyway. A mess of a company.
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peoplearestupid77
(@pplrstupid977) reported
@leethebuilder @PostOffice Cheques are handed to Royal Mail. If your bank hasn't received yours then its a Royal Mail problem
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Redheaded Sooner
(@RedheadedSooner) reported
My 92 yr old mom still drives. She has agreed not to drive outside of her small town though. She goes to the bank, church, grocer, postoffice, gets her own gas, local car dealership for infrequent maintenance [where they treat her like royalty btw] She takes food to funeral dinners and diapers to new moms. Makes cookies for local bake sales and youth events. I'm so grateful.
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Colin Patterson 🐝
(@clpblue1) reported
@prestigecar_rep @LauraLo23859821 @PostOffice I thought it was because were a new build, but it seems Middleton just has a problem...
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Terry Hughes
(@ctidbluemoon) reported
@clpblue1 @PostOffice @RoyalMailHelp They just asked me to DM with details and last time o received letters before yesterday but it seems to be an issue in middleton all my street having having same issue. It ridiculous
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Lee McGladdery
(@leethebuilder) reported
@PostOffice What should I do when I've paid cheques into a branch & they've never reached my bank? Have a @PostOffice receipt but branch manager says I should speak to my bank yet bank has received nothing & told me to contact @PostOffice. 😕
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peoplearestupid77
(@pplrstupid977) reported
@FizzyWizzy29 @PostOffice Its the norm unfortunately. Post Office actually have no say in this as most POs are franchises inside of shops now and its down to the shop to put on staff. They'll only provide the bare minimum.
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Simon
(@LilywhiteSimon) reported
@HeatherJPreston @PostOffice It was delivered to Higher Buxton Post Office. The scan at 12:02 will say “Delivered to Your Customer Service Point by…”. That’s when RM delivered it. The scan at 12:07 “Available for collection” is when H.B. P.O. scanned it in to Horizon as Local Collect. Trust me, I run a PO.
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Rǝkha
(@rekh01) reported
Worst customer service ever from the @PostOffice car insurance!!