Post Office

Post Office Outage Report in Sunderland, England

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Sunderland, England 12/05/2025 10:45

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Total Blackout (33%)

    Total Blackout (33%)

  3. Wi-fi (27%)

    Wi-fi (27%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Post Office Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • secretsofBPD Louise Adair (@secretsofBPD) reported from Durham, England

    @PostOffice Savings Customer service

  • reecelyonssound Reece Lyons (@reecelyonssound) reported from South Shields, England

    @PostOffice Carden street branch, south shields is a constant disappointment. Rude staff, making up their own rules as per when they will accept parcels, and now not complying with measures to ensure a covid-safe space. I hate to be that person, but it's not the first issue.

  • secretsofBPD Louise Adair (@secretsofBPD) reported from Durham, England

    @PostOffice I am trying to get threw to your customer service line and all numbers are ringing out. It is essential I speak to someone ASAP’

  • vitosauras H (@vitosauras) reported from Gateshead, England

    @PostOffice Yes, it's just down the street and they were closed at 3pm.

  • geordie_jem Jemma Cross (@geordie_jem) reported from Hebburn, England

    @PostOffice excellent service from the lady at Newcastle Northumberland Street store today trying to help me sort my car tax out 😁

  • Mrs_Moir Lee-Ann Moir (@Mrs_Moir) reported from Dunston, England

    @NFSP_UK need to be held accountable for their complicity in the @PostOffice treatment of sub- postmasters - they are just as guilty as they did nothing to help members instead they protected the post office.

  • ProjectSapper Sapper Project (@ProjectSapper) reported from Seaham, England

    Had to write a cheque the other day, no idea where my cheque book is so got a postal order instead. £35 postal order cost me £39.80!!!! WTF!! Why does it cost so much? Surely a £35 postal order should be £35 or something like a £1 processing fee max @PostOffice #ripoff

  • chrisbird9 chris bird (@chrisbird9) reported from Newcastle upon Tyne, England

    Anybody having problems with @PostOffice broadband

  • jamesbuffyboyle James Buffy Boyle (@jamesbuffyboyle) reported from Whitley Bay, England

    @PostOffice I cant get onto your website to make a payment? It says: “Service Unavailable HTTP Error 503. The service is unavailable.” Can you please DM me? Thanks.

  • chlological chlo (@chlological) reported from South Shields, England

    @PostOffice It’s been going on since before COVID. The normally post office was shut down and put into the other store to make things quicker, but it’s definitely not.

  • bigjohnuk_john john mclauchlin (@bigjohnuk_john) reported from Wallsend, England

    @PostOffice really disappointed, checked your exchange rate for dollars today $1.27 but was only given $1.22 in store, that's almost airport rates! asked for immediate refund but refused, to top it currency not in stock - poor customer service today

  • chrisbird9 chris bird (@chrisbird9) reported from Newcastle upon Tyne, England

    @PostOffice Not working since Saturday

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • LisaCarroll_xo Lisa C (@LisaCarroll_xo) reported

    @PostOffice your staff in WHsmiths in Westfield London are all SO rude 🤮

  • Kirsty49943184 Kirsty (@Kirsty49943184) reported

    @LeicesterRaces Will you consider a u-turn on this and support @PostOffice ’s campaign to #saveourcash? When people and companies make mistakes the best thing to do is hold your hands up. You’ll earn respect and I’m sure we can get some blue ticks to promote you.

  • LadystephJ Stephanie Johnson (@LadystephJ) reported

    @PostOffice The guy was James he was lovely, I went into branch yesterday and it failed again, got a customer service Tel no to ring and they finally completed for me this morning

  • emmakkkay em (@emmakkkay) reported

    @PostOffice hello, trying to top up my travel card and it keeps saying the payment system is down, is there any update about when this will be fixed?

  • JonnieConcrete Sir Jonnie 🇺🇦 (@JonnieConcrete) reported

    @PostOffice DVLA DL renew *finally* sorted, a great service when it worked. The big letdown was how impossible it was to find accurate info about branches (services or phone no’s). Branches clearly need an active role in updating their generic entries on your website. Thanks.

  • louiseweezywoo weezy poo pong mc plop (@louiseweezywoo) reported

    @PostOffice two package have been delivered to somewhere completely random.....the delivery address was correct at my end but the packages have ended up not at my house....wtf the post office how

  • 2m0sql Peter (2M0SQL) (@2m0sql) reported

    @PostOffice Any reason why the Lhanbryde Post Office constantly have issues with sending parcels and paying bills? online tool should really show them as closed.

  • addsridhar Sridhar Babu Addanki (@addsridhar) reported

    @DrSJaishankar kindly check this issue sir... Many known persons telling that applying at postoffice psk is taking 3 times than the days took to get passport from passport psk.

  • soniasaralegui sonia saralegui (@soniasaralegui) reported

    @PostOffice You have several complaints which I personally put them throught @Collinson I also sent several emails to your complaint email. I have been dealing with this since December. So please check your emails.

  • jarhead_uk Jarhead UK (@jarhead_uk) reported

    @PostOffice Hello. Is there a list somewhere of the 750 PO branches that provide @DVLAgovuk photo card renewals? I’ve spent a frustrating 20 mins on your website and can’t seem to find a single location near Devon this seems to provide this service.