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Post Office

Post Office outages and service status in Sunderland, England

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Full Outage Map
  • Post Office generated 0 outage signals in the last 24 hours around Sunderland, including 0 direct reports.

Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near Sunderland, England

The most recent Post Office outage reports came from the following cities: Sunderland.

CityProblem TypeReport Time
Sunderland E-mail 2 months ago
Newcastle upon Tyne Internet 7 months ago
North Shields Total Blackout 9 months ago
Newcastle upon Tyne Wi-fi 11 months ago
Gateshead Total Blackout 2 years ago
Newcastle upon Tyne Total Blackout 2 years ago

Community Discussion

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Post Office Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • secretsofBPD
    Louise Adair (@secretsofBPD) reported from Durham, England

    @PostOffice I am trying to get threw to your customer service line and all numbers are ringing out. It is essential I speak to someone ASAP’

  • secretsofBPD
    Louise Adair (@secretsofBPD) reported from Durham, England

    @PostOffice Savings Customer service

  • frenchdave69
    French Dave 🤕💙🇪🇺🇺🇦 (@frenchdave69) reported from Blakelaw, England

    @PostOffice Why have the five expensive self-service machines in your Newcastle Northumberland St branch been switched off all week? This is my third trip as the queues have been too long all week. I only want to weigh and post a couple of things!

  • bigjohnuk_john
    john mclauchlin (@bigjohnuk_john) reported from Wallsend, England

    @PostOffice really disappointed, checked your exchange rate for dollars today $1.27 but was only given $1.22 in store, that's almost airport rates! asked for immediate refund but refused, to top it currency not in stock - poor customer service today

  • Mrs_Moir
    Lee-Ann Moir (@Mrs_Moir) reported from Dunston, England

    @NFSP_UK need to be held accountable for their complicity in the @PostOffice treatment of sub- postmasters - they are just as guilty as they did nothing to help members instead they protected the post office.

  • prlumley
    Peter Lumley (@prlumley) reported from Whickham, England

    Well done in the Customer Services stakes:NOT. ? Is it @mccolls ? or is it @morrison who arbitrarily close their NE16 local @postoffice because today the (understaffed anyway) "convenience" store ain't got enough workers. THE "sprat to catch a mackerel" ruse short of bait now?

  • vitosauras
    H (@vitosauras) reported from Gateshead, England

    @PostOffice Yes, it's just down the street and they were closed at 3pm.

  • chlological
    chlo (@chlological) reported from South Shields, England

    @PostOffice It’s been going on since before COVID. The normally post office was shut down and put into the other store to make things quicker, but it’s definitely not.

  • jamesbuffyboyle
    James Buffy Boyle (@jamesbuffyboyle) reported from Whitley Bay, England

    @PostOffice I cant get onto your website to make a payment? It says: “Service Unavailable HTTP Error 503. The service is unavailable.” Can you please DM me? Thanks.

  • geordie_jem
    Jemma Cross (@geordie_jem) reported from Hebburn, England

    @PostOffice excellent service from the lady at Newcastle Northumberland Street store today trying to help me sort my car tax out 😁

  • ProjectSapper
    Sapper Project (@ProjectSapper) reported from Seaham, England

    Had to write a cheque the other day, no idea where my cheque book is so got a postal order instead. £35 postal order cost me £39.80!!!! WTF!! Why does it cost so much? Surely a £35 postal order should be £35 or something like a £1 processing fee max @PostOffice #ripoff

  • chrisbird9
    chris bird (@chrisbird9) reported from Newcastle upon Tyne, England

    @PostOffice Not working since Saturday

  • chrisbird9
    chris bird (@chrisbird9) reported from Newcastle upon Tyne, England

    Anybody having problems with @PostOffice broadband

  • reecelyonssound
    Reece Lyons (@reecelyonssound) reported from South Shields, England

    @PostOffice Carden street branch, south shields is a constant disappointment. Rude staff, making up their own rules as per when they will accept parcels, and now not complying with measures to ensure a covid-safe space. I hate to be that person, but it's not the first issue.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • vipindwivedi82
    Vipin Dwivedi (@vipindwivedi82) reported

    @IndiaPostOffice Article No EG208463035IN ;EG208463058IN & EG208460462IN frm SomnathPrasad is not delivered by Postman & wrong status updated that adresse absent. We have CCTV to show that postman never came. Kindly assist by instructing the Postoffice to deliver

  • uddersfeeled
    m (@uddersfeeled) reported

    @PostOffice They are unable to offer any help or provide an update on when the claim will be processed. It’s absolutely impossible to escalate or get a response out of them. Appalling service

  • martynm700
    martyn (@martynm700) reported from Dudley, England

    @ArturNadol7566 @PostOffice Quashing convictions is no good unless they are removed from any DBS checks, if they still show on a DBS check they are still funding you guilty by default. And still believe that your guilty. A cleared name should mean no trace of the convictions. If not it's just lip service

  • Julian2017124
    julian (@Julian2017124) reported

    Just received this reply from @PostOffice (Charlotte) however interestingly given me a new complaint number (CAS-4652456-F5T0K2). They’ve only acknowledged receipt and say a Complaint Handler will be assigned within 15 working days. Until then, further replies won’t be monitored. What’s funny though is this came through just 15 minutes after I tweeted about the situation, I tweeted last one at 8:37am they sent the email at 8:52 am! Coincidence or not, the timing is interesting. All my other email was for not to dispute the appeal decision but request for a fuller explanation of the appeal outcome so it’s interesting that request is being treated as a brand new complaint, and also other part of that request was asking for information if they’re part of a ADR and the contact details, but when I clearly provided the original case number (CAS-4564626-W1G1F8) With 96 complaints as I say in 5 years at Camberwell branch (61.5% tactically closed), this slow, dismissive process is exactly why people lose faith. And I know @PostOffice sees my tweets. It’s time @PostOffice up their game. Either resolve this properly with a reasonable solution and apology, or respect my rights including my right to full transparency and the right to escalate this to an independent Alternative Dispute Resolution (ADR) scheme. Why should I have to accept someone getting away with verbal abuse? No justice whatsoever. Otherwise, we’re just going to continue this very public spat for as long as it takes. The choice is yours. #PostOffice #CamberwellPostOffice

  • Dave89579103
    Dave from Wokington. (@Dave89579103) reported

    @DonaldPond6 @PostOffice Because customer service went out the window as wages have gone up, time is money... More employees is less profit.

  • pplrstupid977
    peoplearestupid77 (@pplrstupid977) reported

    @jackson_ma67657 @DonaldPond6 @PostOffice And then when Post Offices no longer exist, Royal Mail will whack their prices right up and no one will be able to stop them

  • Tweediec1
    Tweedie (@Tweediec1) reported

    @griminthenorth @Chris61172903 Scrounging old b@£trd be down the postoffice for his pension and getting free bus pass and everything discounted because he is a bloody pensioner,

  • LilywhiteSimon
    Simon (@LilywhiteSimon) reported

    @JagsArthurson @afneil @PostOffice Post Office would never deliver it ~ they’re not a delivery company.

  • JohnnyDowling10
    Johnny Dowling (@JohnnyDowling10) reported from Sutton, England

    @UberEats have become the single worst delivery company out there. @PostOffice you are off the hook

  • selwyn458
    Selwyn (@selwyn458) reported

    @DonaldPond6 @PostOffice At least you have a post office. Post office in SA is bankrupt, has absolutely no service from incompetent staff, and if you send, or are sent, a parcel it will get stolen.