Post Office

Post Office Outage Report in Sunderland, England

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Sunderland, England 02/13/2026 03:10

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Total Blackout (20%)

    Total Blackout (20%)

  3. Wi-fi (20%)

    Wi-fi (20%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (7%)

    Phone (7%)

Community Discussion

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Post Office Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • bigjohnuk_john john mclauchlin (@bigjohnuk_john) reported from Wallsend, England

    @PostOffice really disappointed, checked your exchange rate for dollars today $1.27 but was only given $1.22 in store, that's almost airport rates! asked for immediate refund but refused, to top it currency not in stock - poor customer service today

  • Mrs_Moir Lee-Ann Moir (@Mrs_Moir) reported from Dunston, England

    @NFSP_UK need to be held accountable for their complicity in the @PostOffice treatment of sub- postmasters - they are just as guilty as they did nothing to help members instead they protected the post office.

  • chrisbird9 chris bird (@chrisbird9) reported from Newcastle upon Tyne, England

    @PostOffice Not working since Saturday

  • chlological chlo (@chlological) reported from South Shields, England

    @PostOffice It’s been going on since before COVID. The normally post office was shut down and put into the other store to make things quicker, but it’s definitely not.

  • geordie_jem Jemma Cross (@geordie_jem) reported from Hebburn, England

    @PostOffice excellent service from the lady at Newcastle Northumberland Street store today trying to help me sort my car tax out 😁

  • prlumley Peter Lumley (@prlumley) reported from Whickham, England

    Well done in the Customer Services stakes:NOT. ? Is it @mccolls ? or is it @morrison who arbitrarily close their NE16 local @postoffice because today the (understaffed anyway) "convenience" store ain't got enough workers. THE "sprat to catch a mackerel" ruse short of bait now?

  • ProjectSapper Sapper Project (@ProjectSapper) reported from Seaham, England

    Had to write a cheque the other day, no idea where my cheque book is so got a postal order instead. £35 postal order cost me £39.80!!!! WTF!! Why does it cost so much? Surely a £35 postal order should be £35 or something like a £1 processing fee max @PostOffice #ripoff

  • vitosauras H (@vitosauras) reported from Gateshead, England

    @PostOffice Yes, it's just down the street and they were closed at 3pm.

  • secretsofBPD Louise Adair (@secretsofBPD) reported from Durham, England

    @PostOffice I am trying to get threw to your customer service line and all numbers are ringing out. It is essential I speak to someone ASAP’

  • jamesbuffyboyle James Buffy Boyle (@jamesbuffyboyle) reported from Whitley Bay, England

    @PostOffice I cant get onto your website to make a payment? It says: “Service Unavailable HTTP Error 503. The service is unavailable.” Can you please DM me? Thanks.

  • frenchdave69 French Dave 🤕💙🇪🇺🇺🇦 (@frenchdave69) reported from Blakelaw, England

    @PostOffice Why have the five expensive self-service machines in your Newcastle Northumberland St branch been switched off all week? This is my third trip as the queues have been too long all week. I only want to weigh and post a couple of things!

  • reecelyonssound Reece Lyons (@reecelyonssound) reported from South Shields, England

    @PostOffice Carden street branch, south shields is a constant disappointment. Rude staff, making up their own rules as per when they will accept parcels, and now not complying with measures to ensure a covid-safe space. I hate to be that person, but it's not the first issue.

  • secretsofBPD Louise Adair (@secretsofBPD) reported from Durham, England

    @PostOffice Savings Customer service

  • chrisbird9 chris bird (@chrisbird9) reported from Newcastle upon Tyne, England

    Anybody having problems with @PostOffice broadband

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • opeth12ps5 opeth12 (@opeth12ps5) reported

    @PostOffice hi what id do I need for passport checking service please? I was born before 1983 do parents details need to be on there? Thanks

  • shilpap67557812 shilpapathak (@shilpap67557812) reported

    Wait come at home safe only.. Need too much all family and yr postoffice... Many work still panding of poor people.. God bless... Send safe at home... At the age 94 years old mother still wait . My krishna never count and want only give to others.

  • JoanneTatchley Jo Jo (@JoanneTatchley) reported

    @PostOffice I sent a parcel via self service the other day, I needed proof of postage, would this be recorded on the system? Could I obtain proof?

  • hales_denise Denise Griffiths (@hales_denise) reported

    @PostOffice why on earth have you only 1 member of staff on the counter in a busy Wakefield city centre branch. The que is out the door. Appalling customer service.

  • kalalharshal Harshal Kalal (@kalalharshal) reported

    @IndiaPostOffice My complaint 2001460632 is closed without investigating the actual problem. This is third time,I am facing the delivery issue with Dighi Pune postoffice. They are not delivering the normal letter which doesn't have a tracking number, so that no one can track it.

  • Gayathr17262410 Gayathri Suresh (@Gayathr17262410) reported

    Why we still so slow in our Postoffice Services. We have advanced digitally. Why dont we speedup, one small work customer has to be there for atleast 45min minimum & customer casegi person should have better knowledge about the customer need. #governmentofkarnataka #indianpost

  • DanielPerks1999 DanPerks (@DanielPerks1999) reported

    @RoyalMail @PostOffice how do I make a complaint

  • JhaSankalpjh Sankalp Jha (@JhaSankalpjh) reported

    @mygovindia @nsitharaman worst service for provided by Indian government. I think private bank is provided better service. #PMO_India #DigitalIndia #postoffice

  • poppyflowergirl deborah (@poppyflowergirl) reported

    @PostOffice thank you for stating contact customer service, but that doesn’t get a response, I mean serious complain about counter service that involved the police

  • JulieInCali825 Julie (@JulieInCali825) reported

    I just went to my local @USPS office to buy stamps and they were out of rolls of stamps! I never would have imagined that could happen at the post office itself! #stamps #postoffice