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Post Office

Post Office outages and service status in Sunderland, England

Some problems detected

Users are reporting problems related to: internet, total blackout and wi-fi.

Full Outage Map
  • Post Office generated 0 outage signals in the last 24 hours around Sunderland, including 0 direct reports.

Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 12: Problems at Post Office

Post Office is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sunderland, England

The most recent Post Office outage reports came from the following cities: Sunderland.

CityProblem TypeReport Time
Sunderland E-mail 2 months ago
Newcastle upon Tyne Internet 7 months ago
North Shields Total Blackout 9 months ago
Newcastle upon Tyne Wi-fi 1 year ago
Gateshead Total Blackout 2 years ago
Newcastle upon Tyne Total Blackout 2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Post Office Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • jamesbuffyboyle
    James Buffy Boyle (@jamesbuffyboyle) reported from Whitley Bay, England

    @PostOffice I cant get onto your website to make a payment? It says: “Service Unavailable HTTP Error 503. The service is unavailable.” Can you please DM me? Thanks.

  • frenchdave69
    French Dave 🤕💙🇪🇺🇺🇦 (@frenchdave69) reported from Blakelaw, England

    @PostOffice Why have the five expensive self-service machines in your Newcastle Northumberland St branch been switched off all week? This is my third trip as the queues have been too long all week. I only want to weigh and post a couple of things!

  • ProjectSapper
    Sapper Project (@ProjectSapper) reported from Seaham, England

    Had to write a cheque the other day, no idea where my cheque book is so got a postal order instead. £35 postal order cost me £39.80!!!! WTF!! Why does it cost so much? Surely a £35 postal order should be £35 or something like a £1 processing fee max @PostOffice #ripoff

  • vitosauras
    H (@vitosauras) reported from Gateshead, England

    @PostOffice Yes, it's just down the street and they were closed at 3pm.

  • geordie_jem
    Jemma Cross (@geordie_jem) reported from Hebburn, England

    @PostOffice excellent service from the lady at Newcastle Northumberland Street store today trying to help me sort my car tax out 😁

  • secretsofBPD
    Louise Adair (@secretsofBPD) reported from Durham, England

    @PostOffice Savings Customer service

  • prlumley
    Peter Lumley (@prlumley) reported from Whickham, England

    Well done in the Customer Services stakes:NOT. ? Is it @mccolls ? or is it @morrison who arbitrarily close their NE16 local @postoffice because today the (understaffed anyway) "convenience" store ain't got enough workers. THE "sprat to catch a mackerel" ruse short of bait now?

  • chrisbird9
    chris bird (@chrisbird9) reported from Newcastle upon Tyne, England

    @PostOffice Not working since Saturday

  • secretsofBPD
    Louise Adair (@secretsofBPD) reported from Durham, England

    @PostOffice I am trying to get threw to your customer service line and all numbers are ringing out. It is essential I speak to someone ASAP’

  • Mrs_Moir
    Lee-Ann Moir (@Mrs_Moir) reported from Dunston, England

    @NFSP_UK need to be held accountable for their complicity in the @PostOffice treatment of sub- postmasters - they are just as guilty as they did nothing to help members instead they protected the post office.

  • chlological
    chlo (@chlological) reported from South Shields, England

    @PostOffice It’s been going on since before COVID. The normally post office was shut down and put into the other store to make things quicker, but it’s definitely not.

  • chrisbird9
    chris bird (@chrisbird9) reported from Newcastle upon Tyne, England

    Anybody having problems with @PostOffice broadband

  • bigjohnuk_john
    john mclauchlin (@bigjohnuk_john) reported from Wallsend, England

    @PostOffice really disappointed, checked your exchange rate for dollars today $1.27 but was only given $1.22 in store, that's almost airport rates! asked for immediate refund but refused, to top it currency not in stock - poor customer service today

  • reecelyonssound
    Reece Lyons (@reecelyonssound) reported from South Shields, England

    @PostOffice Carden street branch, south shields is a constant disappointment. Rude staff, making up their own rules as per when they will accept parcels, and now not complying with measures to ensure a covid-safe space. I hate to be that person, but it's not the first issue.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • Davidab85
    David Batten (@Davidab85) reported

    @DonaldPond6 @PostOffice @RoyalMail gone down hill big time.

  • pplrstupid977
    peoplearestupid77 (@pplrstupid977) reported

    @PuzzledOfBerks @PostOffice Thats not a service that Post Office provides. Counters do not get paid to change notes into coins. We reserve this service for our business customers who have change giving cards and do pay for it.

  • AnonSocials
    Anon Socials (@AnonSocials) reported

    @DonaldPond6 @PostOffice Post Office has absolutely nothing to do with the Royal Mail - totally separate businesses. RM understandably don't want to have to pay the Post Office fees/commissions so encourage people to buy online. Also better for customer service issues afterwards.

  • uddersfeeled
    m (@uddersfeeled) reported

    @PostOffice Travel insurance claim: raised claim and a complaint early March, chased weekly, promised updates but nothing. No manager, no callback, no escalation. What are you doing about this?

  • PostofficeSa
    SA Post Office (@PostofficeSa) reported

    @AfricanIcarus @PostOffice Hi, we are reaching out to you again. Please provide us with your address details in Cape Town. We wish to make you aware that we are required to keep parcels at our branches for a specific period. If you fail to collect by that time, we will return them to the sender.

  • Hirsty2000
    Mark Hirst (@Hirsty2000) reported

    @PostOffice How can we make a complaint about a delivery missed today? You’ve messaged to say you’ve tried to deliver it twice today without success, but it’s quite clear from our Ring doorbell that no attempt was made.

  • CraftyGori54267
    Crafty Gorilla (@CraftyGori54267) reported

    @STILLTish The entire company @PostOffice are shamelessly keeping their heads down. They ALL knew, either taking part with zeal, or intentionally not raising a complaint about malpractice, as they watched millions gouged every month from victims. CEO should prosecute them all!!!

  • Rata845117
    Rata (@Rata845117) reported

    @IndiaPostOffice @PostOffice even call to the nearest postoffice is not working

  • Pauldegroover
    Paul Aspell 🏴‍☠️ (@Pauldegroover) reported

    @DonaldPond6 @PostOffice Any business that used to provide a good and honest service has now been turned into a scam enterprise.

  • Jabrthehut
    Justin (@Jabrthehut) reported

    @DonaldPond6 @PostOffice Could be error by the staff , I have heard it before when staff seem to tell people needlessly to send by more expensive services eg guaranteed by 1pm when they really don’t need that service could explain the massive price difference