Post Office

Post Office Outage Report in Sunderland, England

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Sunderland, England 11/24/2025 02:30

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Wi-fi (25%)

    Wi-fi (25%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Post Office Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • bigjohnuk_john john mclauchlin (@bigjohnuk_john) reported from Wallsend, England

    @PostOffice really disappointed, checked your exchange rate for dollars today $1.27 but was only given $1.22 in store, that's almost airport rates! asked for immediate refund but refused, to top it currency not in stock - poor customer service today

  • geordie_jem Jemma Cross (@geordie_jem) reported from Hebburn, England

    @PostOffice excellent service from the lady at Newcastle Northumberland Street store today trying to help me sort my car tax out 😁

  • secretsofBPD Louise Adair (@secretsofBPD) reported from Durham, England

    @PostOffice I am trying to get threw to your customer service line and all numbers are ringing out. It is essential I speak to someone ASAP’

  • chrisbird9 chris bird (@chrisbird9) reported from Newcastle upon Tyne, England

    @PostOffice Not working since Saturday

  • vitosauras H (@vitosauras) reported from Gateshead, England

    @PostOffice Yes, it's just down the street and they were closed at 3pm.

  • Mrs_Moir Lee-Ann Moir (@Mrs_Moir) reported from Dunston, England

    @NFSP_UK need to be held accountable for their complicity in the @PostOffice treatment of sub- postmasters - they are just as guilty as they did nothing to help members instead they protected the post office.

  • jamesbuffyboyle James Buffy Boyle (@jamesbuffyboyle) reported from Whitley Bay, England

    @PostOffice I cant get onto your website to make a payment? It says: “Service Unavailable HTTP Error 503. The service is unavailable.” Can you please DM me? Thanks.

  • chlological chlo (@chlological) reported from South Shields, England

    @PostOffice It’s been going on since before COVID. The normally post office was shut down and put into the other store to make things quicker, but it’s definitely not.

  • chrisbird9 chris bird (@chrisbird9) reported from Newcastle upon Tyne, England

    Anybody having problems with @PostOffice broadband

  • ProjectSapper Sapper Project (@ProjectSapper) reported from Seaham, England

    Had to write a cheque the other day, no idea where my cheque book is so got a postal order instead. £35 postal order cost me £39.80!!!! WTF!! Why does it cost so much? Surely a £35 postal order should be £35 or something like a £1 processing fee max @PostOffice #ripoff

  • reecelyonssound Reece Lyons (@reecelyonssound) reported from South Shields, England

    @PostOffice Carden street branch, south shields is a constant disappointment. Rude staff, making up their own rules as per when they will accept parcels, and now not complying with measures to ensure a covid-safe space. I hate to be that person, but it's not the first issue.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • GlenAshby Glen Ashby (@GlenAshby) reported

    @PostOffice The main one in South Woodham Ferrers - the main guy is good but has insufficient support

  • siany_d Siân Davis (@siany_d) reported

    @VIOLETHlLL @PostOffice As its not a service post offices offer, the staff wouldnt necessarily know it exista

  • RWilkes1 Ray Wilkes (@RWilkes1) reported

    @PostOffice just spent an hour in Southend Post Office due to long queue and understaffing. Hugely inconvenient. My transaction 2 minutes. You need more customer focus!

  • DeaArtio Artio⁷ 💜🌸 (@DeaArtio) reported

    Everytime I go to the postoffice with another international winner the poor USPS man is so confused. Bless him and his patience as we figure out different countries' postal codes together.

  • siany_d Siân Davis (@siany_d) reported

    @VIOLETHlLL @PostOffice There isnt a royal mail 48hr service at the post office

  • Bones2029 Bones (@Bones2029) reported

    @GlenAshby @PostOffice Exactly the same poor service at your Mover Lane Barking sorting office, I waited 45 minutes to collect my parcel. When I finally got to the counter the entire place was a mess, parcels on the floors, bits of paper everywhere, coffee mugs, the place looks toally unorganised.

  • peterheaton1 peter heaton (@peterheaton1) reported

    @PostOffice Can you explain why the post office at Sherborne, Dorset brought a member of staff in today from Darlington, six and a half hours’ drive, she said, to help out on the counter today? Seems might be an expensive way of doing things.

  • imbhavikpatel Patel Bhavik (@imbhavikpatel) reported

    1/3 as i think there is slow Internet and poor system architecture is responsible for slow work kindly provide good space and infrastructure to your Postoffice i think somewhere staff want to support but issue with infra

  • sahiluk18 Sahil Sharma (@sahiluk18) reported

    @RoyalMail @PostOffice @DailyMirror Kensal Rise Post Office 87 Chamberlayne Road London NW10 3ND very rude and aggressive staff here

  • GlenAshby Glen Ashby (@GlenAshby) reported

    @PostOffice never a pleasure always a chore coming to our local #postoffice 15 people in a queue and 1 person serving !! #poorcustomerservice