Post Office outages and service status in Sunderland, England
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Full Outage Map
- Post Office generated 0 outage signals in the last 24 hours around Sunderland, including 0 direct reports.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Sunderland, England
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Post Office Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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chlo (@chlological) reported from South Shields, England@PostOffice It’s been going on since before COVID. The normally post office was shut down and put into the other store to make things quicker, but it’s definitely not.
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chris bird (@chrisbird9) reported from Newcastle upon Tyne, England@PostOffice Not working since Saturday
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French Dave 🤕💙🇪🇺🇺🇦 (@frenchdave69) reported from Blakelaw, England@PostOffice Why have the five expensive self-service machines in your Newcastle Northumberland St branch been switched off all week? This is my third trip as the queues have been too long all week. I only want to weigh and post a couple of things!
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Sapper Project (@ProjectSapper) reported from Seaham, EnglandHad to write a cheque the other day, no idea where my cheque book is so got a postal order instead. £35 postal order cost me £39.80!!!! WTF!! Why does it cost so much? Surely a £35 postal order should be £35 or something like a £1 processing fee max @PostOffice #ripoff
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Reece Lyons (@reecelyonssound) reported from South Shields, England@PostOffice Carden street branch, south shields is a constant disappointment. Rude staff, making up their own rules as per when they will accept parcels, and now not complying with measures to ensure a covid-safe space. I hate to be that person, but it's not the first issue.
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chris bird (@chrisbird9) reported from Newcastle upon Tyne, EnglandAnybody having problems with @PostOffice broadband
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James Buffy Boyle (@jamesbuffyboyle) reported from Whitley Bay, England@PostOffice I cant get onto your website to make a payment? It says: “Service Unavailable HTTP Error 503. The service is unavailable.” Can you please DM me? Thanks.
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H (@vitosauras) reported from Gateshead, England@PostOffice Yes, it's just down the street and they were closed at 3pm.
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john mclauchlin (@bigjohnuk_john) reported from Wallsend, England@PostOffice really disappointed, checked your exchange rate for dollars today $1.27 but was only given $1.22 in store, that's almost airport rates! asked for immediate refund but refused, to top it currency not in stock - poor customer service today
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Lee-Ann Moir (@Mrs_Moir) reported from Dunston, England@NFSP_UK need to be held accountable for their complicity in the @PostOffice treatment of sub- postmasters - they are just as guilty as they did nothing to help members instead they protected the post office.
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Louise Adair (@secretsofBPD) reported from Durham, England@PostOffice I am trying to get threw to your customer service line and all numbers are ringing out. It is essential I speak to someone ASAP’
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Jemma Cross (@geordie_jem) reported from Hebburn, England@PostOffice excellent service from the lady at Newcastle Northumberland Street store today trying to help me sort my car tax out 😁
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Peter Lumley (@prlumley) reported from Whickham, EnglandWell done in the Customer Services stakes:NOT. ? Is it @mccolls ? or is it @morrison who arbitrarily close their NE16 local @postoffice because today the (understaffed anyway) "convenience" store ain't got enough workers. THE "sprat to catch a mackerel" ruse short of bait now?
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Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Laura Love (@Panopticonomy) reported@fem_mb @lily_lna @PostOffice If you don’t support HAMAS as then DONT BLOODY ACT LIKE EM.
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Gertrude Saunders 🇬🇧🏴🏴 (@lynch6511) reported@lily_lna @PostOffice As a customer, nothing wrong with it.
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Keira Connolly (@keira_con) reportedWow @PostOffice I see a well dressed woman who could be on her way to an event or a wedding using your services would you treat a person who spent the day on a beach who was wearing a wrap the same way. ?
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Jay (@Jay509596096813) reported@Jenny_1884 What the same ed davey and the postoffice scandle?? What, is he trying to score brownie points thinking uts gona help him. His time will come in court!
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Sooraj Aadi (@Ni_suraj2015) reportedWe also applied for a replacement passbook as the original was lost. It has been almost 20 days, but we have received no update or response from the branch. Kindly look into this matter and help us resolve it at the earliest. #IndiaPost #PostOffice #SukanyaSamriddhiYojana
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Quinnful (@Quinnful) reported@lily_lna @PostOffice Knew it would be some fash bullshit. **** off
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Flo-native (@Camtea) reported@twasthentisnow @lily_lna @PostOffice Poor Beth. Opened her mouth and confirmed the fool
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Artur Nadolny (@ArturNadol7566) reportedPOST OFFICE REWRITES ITS OWN SCANDAL I was reading through the Post Office Process Review page on the corporate @PostOffice website when one paragraph was cought my attention... The PPR, was set up after the Common Issues Judgment in March 2019, the ruling that came out of Alan Bates and others versus Post Office Limited and first forced Post Office to admit its Horizon accounting system was unreliable and that postmasters had been wrongly blamed for shortfalls the system itself created. "Since the Common Issues Judgment in March 2019, we have carried out work across the business to identify products, policies or processes that may have caused financial loss to Postmasters because of the way they were designed or delivered." The background section on the page says Post Office has carried out work to identify products, policies or processes that may have caused financial loss to postmasters because of the way they were designed or delivered. That phrasing removes Post Office as the party doing the designing and delivering. The losses did not just happen because of how something was designed, Post Office designed it. "We wish to put this right in a straightforward and transparent way, and we have therefore set up the Post Office Process Review to provide financial redress for current and former Postmasters who were impacted." A line further down says Post Office wishes to put this right in a straightforward and transparent way. That reads as voluntary goodwill. What actually happened is a court judgment forced Post Office to admit fault after years of fighting the litigation that proved it, and the PPR exists because of that judgment, not out of an independent wish to be transparent. "You may be aware that there have also been other redress schemes available for people impacted by the Horizon IT Scandal. You can submit a request to the Post Office Process Review whether or not you have separately received a payment or have a case in progress through any of those other redress schemes." Then comes the paragraph that caught my attention most. It tells readers there have also been other redress schemes available for people impacted by the Horizon IT Scandal, and that a postmaster can apply to the PPR whether or not they have already received a payment through one of those other schemes. Read on its own, with no background on the case, this makes Post Office sound like an intermediary. Something called the Horizon IT Scandal happened to postmasters, and Post Office is now helping them access redress for it, alongside other schemes that also exist to help. Post Office built and ran the Horizon system. Post Office prosecuted postmasters using data from that system. Post Office fought the litigation that eventually proved the system was flawed, for years, at public expense, before the judgment forced its hand. The redress schemes named here, including the PPR itself, exist because Post Office caused the losses they compensate. The page also treats the PPR issues and the Horizon IT Scandal as two separate subjects, one involving products, policies and processes, the other a scandal that happened elsewhere, to other people, through other schemes. A postmaster or anybody else reading this without prior context could reasonably conclude that Post Office is a well-meaning administrator cleaning up a mess it did not create. Most people who land on this page are not journalists or campaigners. They are current or former postmasters, or their family members, trying to work out if they are owed money and how to ask for it, and many will not have followed the litigation, the public inquiry, or the years of reporting that established what actually happened. For that reader, the framing on this page is the information. If it tells them Post Office is helping victims of a scandal rather than admitting to causing one, that is what they will take away, and it will shape how much scrutiny they think the process deserves. Post Office has spent years controlling how this story gets told, first by denying there was a problem at all, then by fighting compensation claims, and now by writing its own compensation scheme in language that keeps the institution at arm's length from what it did. The wording on this page is small. The pattern is not.
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Pamela ✝️🇺🇸 (@pamelagg01) reported@lily_lna @PostOffice You’re a paying customer not an employee. I don’t see that it’s any of their business. Ask them what they plan to do about it. If it’s something they shouldn’t tell them your attorney will be in contact.
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Chris Green (@gwynedd8364) reported@aet4040 @lily_lna @PostOffice 1. It didn't happen. 2. I know she was a customer.