Post Office

Post Office Outage Report in Sunderland, England

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Sunderland, England 11/24/2025 16:15

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Wi-fi (25%)

    Wi-fi (25%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Post Office Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • jamesbuffyboyle James Buffy Boyle (@jamesbuffyboyle) reported from Whitley Bay, England

    @PostOffice I cant get onto your website to make a payment? It says: “Service Unavailable HTTP Error 503. The service is unavailable.” Can you please DM me? Thanks.

  • bigjohnuk_john john mclauchlin (@bigjohnuk_john) reported from Wallsend, England

    @PostOffice really disappointed, checked your exchange rate for dollars today $1.27 but was only given $1.22 in store, that's almost airport rates! asked for immediate refund but refused, to top it currency not in stock - poor customer service today

  • geordie_jem Jemma Cross (@geordie_jem) reported from Hebburn, England

    @PostOffice excellent service from the lady at Newcastle Northumberland Street store today trying to help me sort my car tax out 😁

  • chrisbird9 chris bird (@chrisbird9) reported from Newcastle upon Tyne, England

    Anybody having problems with @PostOffice broadband

  • secretsofBPD Louise Adair (@secretsofBPD) reported from Durham, England

    @PostOffice Savings Customer service

  • reecelyonssound Reece Lyons (@reecelyonssound) reported from South Shields, England

    @PostOffice Carden street branch, south shields is a constant disappointment. Rude staff, making up their own rules as per when they will accept parcels, and now not complying with measures to ensure a covid-safe space. I hate to be that person, but it's not the first issue.

  • secretsofBPD Louise Adair (@secretsofBPD) reported from Durham, England

    @PostOffice I am trying to get threw to your customer service line and all numbers are ringing out. It is essential I speak to someone ASAP’

  • prlumley Peter Lumley (@prlumley) reported from Whickham, England

    Well done in the Customer Services stakes:NOT. ? Is it @mccolls ? or is it @morrison who arbitrarily close their NE16 local @postoffice because today the (understaffed anyway) "convenience" store ain't got enough workers. THE "sprat to catch a mackerel" ruse short of bait now?

  • chrisbird9 chris bird (@chrisbird9) reported from Newcastle upon Tyne, England

    @PostOffice Not working since Saturday

  • ProjectSapper Sapper Project (@ProjectSapper) reported from Seaham, England

    Had to write a cheque the other day, no idea where my cheque book is so got a postal order instead. £35 postal order cost me £39.80!!!! WTF!! Why does it cost so much? Surely a £35 postal order should be £35 or something like a £1 processing fee max @PostOffice #ripoff

  • vitosauras H (@vitosauras) reported from Gateshead, England

    @PostOffice Yes, it's just down the street and they were closed at 3pm.

  • chlological chlo (@chlological) reported from South Shields, England

    @PostOffice It’s been going on since before COVID. The normally post office was shut down and put into the other store to make things quicker, but it’s definitely not.

  • Mrs_Moir Lee-Ann Moir (@Mrs_Moir) reported from Dunston, England

    @NFSP_UK need to be held accountable for their complicity in the @PostOffice treatment of sub- postmasters - they are just as guilty as they did nothing to help members instead they protected the post office.

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • jdkvivek Vivek Srivastava (@jdkvivek) reported

    @IndiaPostOffice But me and my family members didn't received that item. That was bank document, I need that asap. Kindly help out on priority base. Local post man was creating problem to deliver item always. Kindly check with postoffice and postman once.

  • PaulDon1989 Paul (@PaulDon1989) reported

    @RosieRem_x @Britinfloridaus @PostOffice Agreed. I don’t ask/mention anymore in our branches due to the abuse that the staff were given. Never known nothing like it over a mask.

  • riccardo_mantio riccardo mantio (@riccardo_mantio) reported

    @PostOffice Unfortunately your Sutton post office run out of global parcel force stickers so another wasted journey . I have no car atm so the nearest store is cheam . Some of the worst customer experience I’ve ever had.

  • heeney77 Stevie (@heeney77) reported

    @DWynneJones @NickCohen4 @PostOffice Rather than being fair shall be honest? Post Office management decide to collect packets/parcels before Christmas. This was so successful they broke their own distribution network which was never designed for this increase in volume at the busiest time of the year.

  • noor4_abd N (@noor4_abd) reported

    @PostOffice Hi - its now over a month since my second complaint- not heard anything since. Any updates? Because as it stands I have been banned from using your services at my local branch - and you haven’t sorted it out yet? Despite saying it was sorted first complaint....

  • sallyshaw5 Sally Shaw 🐝🐝 (@sallyshaw5) reported

    @BootsHelp Hi - I’m still waiting on a tracked 48 hour parcel that was due to be delivered on 4/12!! The location from @postoffice still shows Northampton. These were gifts I’ve now replaced. Any help welcome

  • Ironwoman77 Ironwoman (@Ironwoman77) reported

    @RoyBlunt @hawleyMO @USPS maybe instead of worrying about nonexistent election fraud you fix the dam #postoffice my package still has not arrived and it was sent Dec 12. This is #unacceptable America can’t even run a post office we are the laughing stock of world! #fixitNOW

  • monirobalino Monica Robalino (@monirobalino) reported

    @PostOffice I have a complaint about my local post office in Norbury who can I contact. Awful customer service they don’t have any manners...

  • Eloise933 Eloise (@Eloise933) reported

    @RoyalMailHelp @PostOffice Yes, but have you informed the Post Office that you are unable to provide this service atm, as they are still selling this service onto customers on your behalf?

  • ___Soph Sophie (@___Soph) reported

    Might as well if just pulled my trousers down myself for the @royalmail @PostOffice the prices are extortionate 🥴🥴🥴 #royalmail #postoffice