Post Office outages and service status in Sunderland, England
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Full Outage Map
- Post Office generated 0 outage signals in the last 24 hours around Sunderland, including 0 direct reports.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Sunderland, England
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Post Office Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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chris bird (@chrisbird9) reported from Newcastle upon Tyne, EnglandAnybody having problems with @PostOffice broadband
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Jemma Cross (@geordie_jem) reported from Hebburn, England@PostOffice excellent service from the lady at Newcastle Northumberland Street store today trying to help me sort my car tax out 😁
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H (@vitosauras) reported from Gateshead, England@PostOffice Yes, it's just down the street and they were closed at 3pm.
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Sapper Project (@ProjectSapper) reported from Seaham, EnglandHad to write a cheque the other day, no idea where my cheque book is so got a postal order instead. £35 postal order cost me £39.80!!!! WTF!! Why does it cost so much? Surely a £35 postal order should be £35 or something like a £1 processing fee max @PostOffice #ripoff
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Peter Lumley (@prlumley) reported from Whickham, EnglandWell done in the Customer Services stakes:NOT. ? Is it @mccolls ? or is it @morrison who arbitrarily close their NE16 local @postoffice because today the (understaffed anyway) "convenience" store ain't got enough workers. THE "sprat to catch a mackerel" ruse short of bait now?
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chlo (@chlological) reported from South Shields, England@PostOffice It’s been going on since before COVID. The normally post office was shut down and put into the other store to make things quicker, but it’s definitely not.
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James Buffy Boyle (@jamesbuffyboyle) reported from Whitley Bay, England@PostOffice I cant get onto your website to make a payment? It says: “Service Unavailable HTTP Error 503. The service is unavailable.” Can you please DM me? Thanks.
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Louise Adair (@secretsofBPD) reported from Durham, England@PostOffice I am trying to get threw to your customer service line and all numbers are ringing out. It is essential I speak to someone ASAP’
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Lee-Ann Moir (@Mrs_Moir) reported from Dunston, England@NFSP_UK need to be held accountable for their complicity in the @PostOffice treatment of sub- postmasters - they are just as guilty as they did nothing to help members instead they protected the post office.
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chris bird (@chrisbird9) reported from Newcastle upon Tyne, England@PostOffice Not working since Saturday
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Reece Lyons (@reecelyonssound) reported from South Shields, England@PostOffice Carden street branch, south shields is a constant disappointment. Rude staff, making up their own rules as per when they will accept parcels, and now not complying with measures to ensure a covid-safe space. I hate to be that person, but it's not the first issue.
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French Dave 🤕💙🇪🇺🇺🇦 (@frenchdave69) reported from Blakelaw, England@PostOffice Why have the five expensive self-service machines in your Newcastle Northumberland St branch been switched off all week? This is my third trip as the queues have been too long all week. I only want to weigh and post a couple of things!
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john mclauchlin (@bigjohnuk_john) reported from Wallsend, England@PostOffice really disappointed, checked your exchange rate for dollars today $1.27 but was only given $1.22 in store, that's almost airport rates! asked for immediate refund but refused, to top it currency not in stock - poor customer service today
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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коржики Батурин 🇬🇧 🇺🇦 (@brialerus) reported@kevinburden @DonaldPond6 @PostOffice Thats bad. For me personally I have sent about 200+ items and collection has always been on time.
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Carole (@Carolemoonbeam) reported@stugoo17 @PostOffice It is all very well setting up a scheme but if it is going to take even more years to actually do anything then it is not going to help those in need now.
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Paul Aspell 🏴☠️ (@Pauldegroover) reported@DonaldPond6 @PostOffice Any business that used to provide a good and honest service has now been turned into a scam enterprise.
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Simon (@LilywhiteSimon) reported@JagsArthurson @afneil @PostOffice Post Office would never deliver it ~ they’re not a delivery company.
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Crybaton (@crybaton) reported@AnimarchyYT so, Genuine question, because I keep seeing this and those "lawnpirate" situations in the US... Do your delivery people just leave your **** at the door? Like, is this the norm? Because here, when I'm not home, I get a little note in my postbox to pickup my **** at the postoffice
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Simon (@LilywhiteSimon) reported@JagsArthurson @afneil @PostOffice Post Office would never deliver it ~ they’re not a delivery company.
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julian (@Julian2017124) reportedJust received this reply from @PostOffice (Charlotte) however interestingly given me a new complaint number (CAS-4652456-F5T0K2). They’ve only acknowledged receipt and say a Complaint Handler will be assigned within 15 working days. Until then, further replies won’t be monitored. What’s funny though is this came through just 15 minutes after I tweeted about the situation, I tweeted last one at 8:37am they sent the email at 8:52 am! Coincidence or not, the timing is interesting. All my other email was for not to dispute the appeal decision but request for a fuller explanation of the appeal outcome so it’s interesting that request is being treated as a brand new complaint, and also other part of that request was asking for information if they’re part of a ADR and the contact details, but when I clearly provided the original case number (CAS-4564626-W1G1F8) With 96 complaints as I say in 5 years at Camberwell branch (61.5% tactically closed), this slow, dismissive process is exactly why people lose faith. And I know @PostOffice sees my tweets. It’s time @PostOffice up their game. Either resolve this properly with a reasonable solution and apology, or respect my rights including my right to full transparency and the right to escalate this to an independent Alternative Dispute Resolution (ADR) scheme. Why should I have to accept someone getting away with verbal abuse? No justice whatsoever. Otherwise, we’re just going to continue this very public spat for as long as it takes. The choice is yours. #PostOffice #CamberwellPostOffice
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Nikki Anderson (@NikkiOsbor4715) reported@PostOffice You give a shite service. I have missed TWO hospital appointments because of your poor service and been blamed for it🤬and now you have the nerve to put up the price of stamps🤬.You cannot talk to a manager because he/she is always 'unavailable'
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the ranger ✝️ (@theranger1872) reported@KerryFail Just repost it to @PostOffice with the detail of your complaint and they’ll direct it to Customer Services. Bloody disgrace.
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Miss Sabrina 🇬🇧🏴🌹 (@SabrinaFox007) reported@GBNEWS There is something seriously wrong with Ed Davey. It seems he has not grown up and acting like a spoiled little kid. He should never have title Sir and be MP He is a complete looney he is not fit and does not deserve it? Remember Postoffice scandal? We do yes Mr Davey we do?