Post Office

Post Office Outage Report in Sunderland, England

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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Post Office Outage Chart in Sunderland, England 02/02/2026 23:15

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Most Reported Problems

The following are the most recent problems reported by Post Office users through our website.

  1. Internet (53%)

    Internet (53%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (7%)

    Phone (7%)

Live Outage Map Near Sunderland, England

The most recent Post Office outage reports came from the following cities: Blakelaw.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNorth Shields Total Blackout
United KingdomNewcastle upon Tyne Wi-fi
United KingdomGateshead Total Blackout
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Post Office Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • reecelyonssound Reece Lyons (@reecelyonssound) reported from South Shields, England

    @PostOffice Carden street branch, south shields is a constant disappointment. Rude staff, making up their own rules as per when they will accept parcels, and now not complying with measures to ensure a covid-safe space. I hate to be that person, but it's not the first issue.

  • Mrs_Moir Lee-Ann Moir (@Mrs_Moir) reported from Dunston, England

    @NFSP_UK need to be held accountable for their complicity in the @PostOffice treatment of sub- postmasters - they are just as guilty as they did nothing to help members instead they protected the post office.

  • vitosauras H (@vitosauras) reported from Gateshead, England

    @PostOffice Yes, it's just down the street and they were closed at 3pm.

  • ProjectSapper Sapper Project (@ProjectSapper) reported from Seaham, England

    Had to write a cheque the other day, no idea where my cheque book is so got a postal order instead. £35 postal order cost me £39.80!!!! WTF!! Why does it cost so much? Surely a £35 postal order should be £35 or something like a £1 processing fee max @PostOffice #ripoff

  • bigjohnuk_john john mclauchlin (@bigjohnuk_john) reported from Wallsend, England

    @PostOffice really disappointed, checked your exchange rate for dollars today $1.27 but was only given $1.22 in store, that's almost airport rates! asked for immediate refund but refused, to top it currency not in stock - poor customer service today

  • chrisbird9 chris bird (@chrisbird9) reported from Newcastle upon Tyne, England

    Anybody having problems with @PostOffice broadband

  • chrisbird9 chris bird (@chrisbird9) reported from Newcastle upon Tyne, England

    @PostOffice Not working since Saturday

  • jamesbuffyboyle James Buffy Boyle (@jamesbuffyboyle) reported from Whitley Bay, England

    @PostOffice I cant get onto your website to make a payment? It says: “Service Unavailable HTTP Error 503. The service is unavailable.” Can you please DM me? Thanks.

  • geordie_jem Jemma Cross (@geordie_jem) reported from Hebburn, England

    @PostOffice excellent service from the lady at Newcastle Northumberland Street store today trying to help me sort my car tax out 😁

  • chlological chlo (@chlological) reported from South Shields, England

    @PostOffice It’s been going on since before COVID. The normally post office was shut down and put into the other store to make things quicker, but it’s definitely not.

  • secretsofBPD Louise Adair (@secretsofBPD) reported from Durham, England

    @PostOffice Savings Customer service

  • secretsofBPD Louise Adair (@secretsofBPD) reported from Durham, England

    @PostOffice I am trying to get threw to your customer service line and all numbers are ringing out. It is essential I speak to someone ASAP’

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • LilywhiteSimon Longman Snr. (@LilywhiteSimon) reported

    @RetroWrestling @PostOffice @RoyalMailHelp Post Offices were sent a memo through Horizon on Monday morning to the effect of what I said to you. It also said “Royal Mail Group are updating their webpages and Horizon Help to reflect the new changes.” I guess they are a little slow!!

  • LilywhiteSimon Longman Snr. (@LilywhiteSimon) reported

    @memma_c @PostOffice It’s is a known scam. You can report to your network provider for free by forwarding it to 7726. They’ll then reply asking you to confirm the number it came from. I’ve had dozens of them!!

  • dillochick 🌱armadillo girl💙 (@dillochick) reported

    @PostOffice you need to sort international postage weights . I have just posted a few Xmas cards with letter on sheet of A4. Normal card, normal paper. Too heavy for a stamp. The poor woman at the PO had to put every address into the machine and print off postage - Not efficient

  • kitkatkbelle Kelsey Winter (@kitkatkbelle) reported

    @PostOffice I have been passed round to three different departments now, on hold for 30 minutes and each department says the other can help with my issue 😑. Im about to lose the plot 1/2

  • JaseRoberts_ Jason Roberts (@JaseRoberts_) reported

    Absolutely fuming. As if moving house isn't stressful enough, but now the tenant in the house we're buying (who is leaving this week) has managed to cancel our broadband switch over & we've been told WE'LL be charged if she does it again! Absolute joke @PostOffice broadband!!

  • joelredbourne Joel Redbourne (@joelredbourne) reported

    @PostOffice, have you anything to say about leaving an 85-year-old lady living alone in a house with a ceiling down for a week because your home insurance is next to useless. Shame on you for your callous indifference.

  • LeeShields01 Lee Shields (@LeeShields01) reported

    @RBS_Help PLEASE HELP This is extremely important!!! My Mum needs to open a bank account urgently because her @PostOffice account is being closed!!! If she doesn't open one she will lose full access to her money... 😰 She doesn't have a Driver's license or Passport... HELP?!?

  • TheHooby Barbara Brewer (@TheHooby) reported

    @LilywhiteSimon @PostOffice @RoyalMailHelp Thank you, bloody annoying all the crap that comes through the door!

  • angrywife87 Sarah (@angrywife87) reported

    @PostOffice bootle branch has a middle age woman working there that is not only rude but was coughing and sneezing without sanitising her hands

  • rharrassment09 Rachael H (@rharrassment09) reported

    @PostOffice 2 staff on when the main post office in Sheffield opens is pretty hopeless. Not one person served since I arrived 10 minutes ago. I know there are staffing issues but really????