Post Office outages and service status in Sunderland, England
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Full Outage Map
- Post Office generated 0 outage signals in the last 24 hours around Sunderland, including 0 direct reports.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Sunderland, England
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Post Office Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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James Buffy Boyle (@jamesbuffyboyle) reported from Whitley Bay, England@PostOffice I cant get onto your website to make a payment? It says: “Service Unavailable HTTP Error 503. The service is unavailable.” Can you please DM me? Thanks.
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H (@vitosauras) reported from Gateshead, England@PostOffice Yes, it's just down the street and they were closed at 3pm.
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Jemma Cross (@geordie_jem) reported from Hebburn, England@PostOffice excellent service from the lady at Newcastle Northumberland Street store today trying to help me sort my car tax out 😁
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Reece Lyons (@reecelyonssound) reported from South Shields, England@PostOffice Carden street branch, south shields is a constant disappointment. Rude staff, making up their own rules as per when they will accept parcels, and now not complying with measures to ensure a covid-safe space. I hate to be that person, but it's not the first issue.
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Sapper Project (@ProjectSapper) reported from Seaham, EnglandHad to write a cheque the other day, no idea where my cheque book is so got a postal order instead. £35 postal order cost me £39.80!!!! WTF!! Why does it cost so much? Surely a £35 postal order should be £35 or something like a £1 processing fee max @PostOffice #ripoff
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chlo (@chlological) reported from South Shields, England@PostOffice It’s been going on since before COVID. The normally post office was shut down and put into the other store to make things quicker, but it’s definitely not.
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Lee-Ann Moir (@Mrs_Moir) reported from Dunston, England@NFSP_UK need to be held accountable for their complicity in the @PostOffice treatment of sub- postmasters - they are just as guilty as they did nothing to help members instead they protected the post office.
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French Dave 🤕💙🇪🇺🇺🇦 (@frenchdave69) reported from Blakelaw, England@PostOffice Why have the five expensive self-service machines in your Newcastle Northumberland St branch been switched off all week? This is my third trip as the queues have been too long all week. I only want to weigh and post a couple of things!
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Peter Lumley (@prlumley) reported from Whickham, EnglandWell done in the Customer Services stakes:NOT. ? Is it @mccolls ? or is it @morrison who arbitrarily close their NE16 local @postoffice because today the (understaffed anyway) "convenience" store ain't got enough workers. THE "sprat to catch a mackerel" ruse short of bait now?
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john mclauchlin (@bigjohnuk_john) reported from Wallsend, England@PostOffice really disappointed, checked your exchange rate for dollars today $1.27 but was only given $1.22 in store, that's almost airport rates! asked for immediate refund but refused, to top it currency not in stock - poor customer service today
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chris bird (@chrisbird9) reported from Newcastle upon Tyne, EnglandAnybody having problems with @PostOffice broadband
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Louise Adair (@secretsofBPD) reported from Durham, England@PostOffice I am trying to get threw to your customer service line and all numbers are ringing out. It is essential I speak to someone ASAP’
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chris bird (@chrisbird9) reported from Newcastle upon Tyne, England@PostOffice Not working since Saturday
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Robert/Heather/Akiva/Marie/Sarah/Etc/Gabriel Dunn. (@JonathonWi68729) reported@PostOffice 35 mins, and when I got to the counter I couldn't pay my bills because the Post office WIFI was down so I couldn't pay by debit card.
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Robbie McGowan (@WattenRobbie) reported@bookbird71 @Lindseyy888 @PostOffice It’s your choice to wait in a long queue, you have no idea what they were doing, or indeed why. You can’t always stagger lunches just to suit others. And I’ve already addressed the poor customer service, the job is predominantly thankless at the best of times. No apology needed!
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Debbie Lewis @ NatWest (@MrsDLewis_NW) reported@PostOffice how can I arrange a redirection if the new address isn’t found on your options list please? No option to edit (other numbers exist but not ours) and no help options exist?
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Queen City Kids™ (@MomsProllyMad) reportedWe need a @eBay competitior. im a member since 2002, buying and selling. Someone bought an item, and the postoffice told me the buyers zip is diff. He fixed it, i told the buyer to update via msg, he msg'd me later saying the item arrived, hes happy. that was Apr27 ago. ebay wont release $138 to me until MAY 16!!!! tried customer service, but i cant understand punjabi. **** #EBAY. do not use them.
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John Perry (@JohnPerry) reportedYou’re an absolute disgrace Davey for your conduct in the Post Office #Horizon episode. The #PostOffice were 💯 % to blame for inadequate accounting controls, but you never took them to task. @EdwardJDavey
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India Post (@IndiaPostOffice) reported@UlagaP95165 Refer Your Ticket No 83728876 it is submitted that AliyarNagar Sub Postoffice and Pollachi South Sub Division are functioning in the departmental own building and the staus of Aliyar Nagar SO is Class "C". Hence the Aadhar service is not available at Aliyarnagar SO. Also Malayandipattinam SO is a Class "B" office and Aadhar service is available there. This is for your kind information.
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RAVI RANJAN (@ravi_fit) reported@IndiaPostOffice is one of the most inefficient public service institutions, suffering from poor accountability, lack of ownership, and an outdated customer experience. Employees often appear insulated from the consequences of poor service, which ultimately hurts citizens. If meaningful reforms are not possible within the current structure, the government should seriously consider privatization or introducing greater competition to bring accountability, efficiency, and customer-centricity into the system. @JM_Scindia, some immediate reforms that can significantly improve India Post: • Mandatory acceptance of UPI and digital payments at every post office. • Clearly defined and publicly visible SLAs for all services. • Mandatory explanations and accountability whenever an SLA is breached. • A designated officer/team responsible for every stage of a service request. • A centralized grievance, escalation, and resolution system with proper tracking. • Real-time service tracking and greater transparency. • Regular publication of performance and grievance-resolution metrics. India Post serves millions of citizens. It deserves a system built on accountability, ownership, and measurable service standards. #postoffice
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Robert/Heather/Akiva/Marie/Sarah/Etc/Gabriel Dunn. (@JonathonWi68729) reported@pplrstupid977 @PostOffice Sometimes things do happen, but the problem is they are happening very frequently these days, which is why I complained. I would not bother if it was just once or twice. Lastly there are plenty of things that can be done to improve services.
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my name is... (@madjack5774) reported@RepCasten Also help to pay the fee for expedite service? Otherwise, if not then I think my township office or postoffice provide same services and I will get pp in 2 weeks.
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theboyroy (@theboyroy3) reported@neilabrad @PostOffice There are a lot of things broken with the @PostOffice, I'm afraid. One of the worst is the broken lives of the subpostmasters and their kids. I take it you have heard about the post office scandal, right?