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Post Office

Post Office outages and service status in Sunderland, England

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Full Outage Map
  • Post Office generated 0 outage signals in the last 24 hours around Sunderland, including 0 direct reports.

Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Post Office Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • vitosauras
    H (@vitosauras) reported from Gateshead, England

    @PostOffice Yes, it's just down the street and they were closed at 3pm.

  • chlological
    chlo (@chlological) reported from South Shields, England

    @PostOffice It’s been going on since before COVID. The normally post office was shut down and put into the other store to make things quicker, but it’s definitely not.

  • prlumley
    Peter Lumley (@prlumley) reported from Whickham, England

    Well done in the Customer Services stakes:NOT. ? Is it @mccolls ? or is it @morrison who arbitrarily close their NE16 local @postoffice because today the (understaffed anyway) "convenience" store ain't got enough workers. THE "sprat to catch a mackerel" ruse short of bait now?

  • secretsofBPD
    Louise Adair (@secretsofBPD) reported from Durham, England

    @PostOffice Savings Customer service

  • chrisbird9
    chris bird (@chrisbird9) reported from Newcastle upon Tyne, England

    @PostOffice Not working since Saturday

  • geordie_jem
    Jemma Cross (@geordie_jem) reported from Hebburn, England

    @PostOffice excellent service from the lady at Newcastle Northumberland Street store today trying to help me sort my car tax out 😁

  • reecelyonssound
    Reece Lyons (@reecelyonssound) reported from South Shields, England

    @PostOffice Carden street branch, south shields is a constant disappointment. Rude staff, making up their own rules as per when they will accept parcels, and now not complying with measures to ensure a covid-safe space. I hate to be that person, but it's not the first issue.

  • jamesbuffyboyle
    James Buffy Boyle (@jamesbuffyboyle) reported from Whitley Bay, England

    @PostOffice I cant get onto your website to make a payment? It says: “Service Unavailable HTTP Error 503. The service is unavailable.” Can you please DM me? Thanks.

  • Mrs_Moir
    Lee-Ann Moir (@Mrs_Moir) reported from Dunston, England

    @NFSP_UK need to be held accountable for their complicity in the @PostOffice treatment of sub- postmasters - they are just as guilty as they did nothing to help members instead they protected the post office.

  • ProjectSapper
    Sapper Project (@ProjectSapper) reported from Seaham, England

    Had to write a cheque the other day, no idea where my cheque book is so got a postal order instead. £35 postal order cost me £39.80!!!! WTF!! Why does it cost so much? Surely a £35 postal order should be £35 or something like a £1 processing fee max @PostOffice #ripoff

  • bigjohnuk_john
    john mclauchlin (@bigjohnuk_john) reported from Wallsend, England

    @PostOffice really disappointed, checked your exchange rate for dollars today $1.27 but was only given $1.22 in store, that's almost airport rates! asked for immediate refund but refused, to top it currency not in stock - poor customer service today

  • frenchdave69
    French Dave 🤕💙🇪🇺🇺🇦 (@frenchdave69) reported from Blakelaw, England

    @PostOffice Why have the five expensive self-service machines in your Newcastle Northumberland St branch been switched off all week? This is my third trip as the queues have been too long all week. I only want to weigh and post a couple of things!

  • secretsofBPD
    Louise Adair (@secretsofBPD) reported from Durham, England

    @PostOffice I am trying to get threw to your customer service line and all numbers are ringing out. It is essential I speak to someone ASAP’

  • chrisbird9
    chris bird (@chrisbird9) reported from Newcastle upon Tyne, England

    Anybody having problems with @PostOffice broadband

Post Office Issues Reports

Latest outage, problems and issue reports in social media:

  • orthoterminator
    Orthoterminator (@orthoterminator) reported

    @PostOffice Stuck at Wraysbury Post Office. Travel money has arrived but postmaster says system refuses to release it. He had to phone in but there is long queue so getting on 15 mins waiting. Not good. Postmaster should be able to access help quicker. SORT IT OUT!

  • uddersfeeled
    m (@uddersfeeled) reported

    @PostOffice @PostOffice they are no help whatsoever- absolutely appalling customer service, I’m having to raise a complaint via the ombudsman because I’m getting nowhere with the claims team - managers are NEVER available to speak to, they can’t put me through to the claims assessor

  • PancostaPolly
    Polly Pancosta (@PancostaPolly) reported

    @postoffice daughter is stuck at Leamington Spa post office trying to collect ordered (and paid for) currency. Staff says transaction not completed despite money being taken. Going to airport at 4am so no way to collect. Very poor service

  • Hirsty2000
    Mark Hirst (@Hirsty2000) reported

    @PostOffice How can we make a complaint about a delivery missed today? You’ve messaged to say you’ve tried to deliver it twice today without success, but it’s quite clear from our Ring doorbell that no attempt was made.

  • CGarboid
    Paul Onky (@CGarboid) reported

    @PostOffice Yes, you can upgrade a Freepost item to "Signed For" (recorded delivery) by taking it to a Post Office counter and paying the additional fee. While the recipient usually pays for Freepost, you pay to upgrade the service for extra tracking paying only for the recorded service upg

  • pplrstupid977
    peoplearestupid77 (@pplrstupid977) reported

    @d_riley93 @PostOffice Staff member was correct. You can't use special delivery bags for any other service.

  • LilywhiteSimon
    Simon (@LilywhiteSimon) reported

    @JagsArthurson @afneil @PostOffice Post Office would never deliver it ~ they’re not a delivery company.

  • kevinburden
    Kevin Burden (@kevinburden) reported

    @brialerus @DonaldPond6 @PostOffice This was our parcel, that they said they'd collect between 9 and 12 on Friday, still hanging on our front door at 5.30. They never came, and eventually said they wouldn't be coming either.

  • portside2018
    portside (@portside2018) reported

    @SecKennedy @MedicareGov All of you are ******* ********. Can't sign into Medicare bc of this new login ****. Have no ******* clue how to do it and its impossible for me to do it. Now I have to go to postoffice? How am I to get there? Cost too much to get a cab. You pay?

  • lovejoysalegend
    lovejoysalegend (@lovejoysalegend) reported

    @paulidilge @HalifaxBank @PostOffice Its ridiculous, Halifax have closed majority of branches in North, and I have had the same issue with cheques and the Post Office, if app does not pick it up properly. Closest branch is now 25min drive away, absolute joke! #HalifaxDontCare Time to change bank