Post Office Outage Report in Sunderland, England
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Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Sunderland, England
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Post Office users through our website.
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Internet (44%)
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Total Blackout (31%)
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Wi-fi (25%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Post Office Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Sapper Project
(@ProjectSapper) reported
from
Seaham, England
Had to write a cheque the other day, no idea where my cheque book is so got a postal order instead. £35 postal order cost me £39.80!!!! WTF!! Why does it cost so much? Surely a £35 postal order should be £35 or something like a £1 processing fee max @PostOffice #ripoff
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chris bird
(@chrisbird9) reported
from
Newcastle upon Tyne, England
Anybody having problems with @PostOffice broadband
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James Buffy Boyle
(@jamesbuffyboyle) reported
from
Whitley Bay, England
@PostOffice I cant get onto your website to make a payment? It says: “Service Unavailable HTTP Error 503. The service is unavailable.” Can you please DM me? Thanks.
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john mclauchlin
(@bigjohnuk_john) reported
from
Wallsend, England
@PostOffice really disappointed, checked your exchange rate for dollars today $1.27 but was only given $1.22 in store, that's almost airport rates! asked for immediate refund but refused, to top it currency not in stock - poor customer service today
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Reece Lyons
(@reecelyonssound) reported
from
South Shields, England
@PostOffice Carden street branch, south shields is a constant disappointment. Rude staff, making up their own rules as per when they will accept parcels, and now not complying with measures to ensure a covid-safe space. I hate to be that person, but it's not the first issue.
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H
(@vitosauras) reported
from
Gateshead, England
@PostOffice Yes, it's just down the street and they were closed at 3pm.
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chris bird
(@chrisbird9) reported
from
Newcastle upon Tyne, England
@PostOffice Not working since Saturday
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Jemma Cross
(@geordie_jem) reported
from
Hebburn, England
@PostOffice excellent service from the lady at Newcastle Northumberland Street store today trying to help me sort my car tax out 😁
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Lee-Ann Moir
(@Mrs_Moir) reported
from
Dunston, England
@NFSP_UK need to be held accountable for their complicity in the @PostOffice treatment of sub- postmasters - they are just as guilty as they did nothing to help members instead they protected the post office.
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chlo
(@chlological) reported
from
South Shields, England
@PostOffice It’s been going on since before COVID. The normally post office was shut down and put into the other store to make things quicker, but it’s definitely not.
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Louise Adair
(@secretsofBPD) reported
from
Durham, England
@PostOffice I am trying to get threw to your customer service line and all numbers are ringing out. It is essential I speak to someone ASAP’
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Ross Whyman
(@RossWhyman) reported
@PostOffice @RoyalMailHelp Cheers for the response Stephen! Yeah it was mailed from a PO with help from staff so the postage etc should be correct - £13.70 for 00.570kg, international tracked & signed. So it's on to you @RoyalMailHelp - why would this item be returned?
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Siâny D
(@siany_d) reported
@PostOffice @andrzejjeczen The helpline is great in theory but theres often a 20 min wait, no.customer will be willing to wait that long
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Meenu
(@AMKB678) reported
@IndiaPostOffice I don't receive any shipment , because I regularly live with my wife in my house and don't make fool to the customer, postoffice department is totally fraud, without delivery update fake information in your system @PMOIndia @AshwiniVaishnaw
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Belle
(@babybellle_) reported
@siany_d @PostOffice Clearly some very untrustworthy and dishonest people working within the Post office chain. Never had such issues with a courier and will not give me any sort of compensation even though I have all proof of item posted and not being delivered.
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andy berns
(@andyb8600) reported
@parcelforce well done ! Your service is always consistent. Absolutely rubbish! Failed to deliver yet again. 3rd world service! #postoffice #royalmail
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Tim Hill
(@simplytim) reported
@PostOffice Thank you. It’s really poor. Long queue. No support. They need to get a grip and soon.
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Karyn Sharp
(@karyn_wrightE) reported
@PostOffice I used the paper check and send service at your Worthing WHSmith branch for 3 of my childrens renewals. So far none of them can be found via the barcode given when I call up the passport office. The two renewals that I had done at a different branch I've had no problems with.
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Belle
(@babybellle_) reported
@siany_d @PostOffice I told them the value when I posted it and wanted it signed and tracked but the lady only put the value down as £50 when I told her it was £500 in value and was only signed for. It was then never delivered quite clearly stolen and they’re taking no accountability whatsoever 😬
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Andrew Jeczen
(@andrzejjeczen) reported
@PostOffice We're having the worst experience with our PostalOrders mess. Employee in Hemel Hempstead messed up POs when issuing them & now we can't get our money back. Straight up admitted to not knowing anything about PostalOrders.Worst customer service ever! 😡
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TrueHindustani
(@TrueHindustan11) reported
@i_srd @sagrwm It's all just hogwash.Forward forward game is played .Filed a complaint regarding postoffice they played forward forward that's it.End of matter.