Post Office outages and service status in Hampstead, England
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Full Outage Map
- Post Office generated 0 outage signals in the last 24 hours around Hampstead, including 0 direct reports.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Hampstead, England
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hampstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Post Office Issues Reports Near Hampstead, England
Latest outage, problems and issue reports in Hampstead and nearby locations:
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Ellen Monaghan (@monaghan_ellen) reported from Camden Town, England@PostOffice I’ve submitted a complaint via web form. The staff in the WH Smith’s branch on Harben Parade, London NW3 really need some customer service training. Being on the receiving end of rude, dismissive, and hostile attitude is unacceptable. Sort them out.
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Joyce Benaich (@JoyceBenaich) reported from Camden Town, England@PostOffice I sent a international tracked letter to the US on the 7th of October and USPS are still waiting for the letter to be handed to them. Please can you help it’s been a week and it hasn’t left the uk!
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Ruth Robinson (@RuthRobinsonLon) reported from Islington, England@chrish9070 @PostOffice @beisgovuk @scullyp @BBCPanorama @BBCRadio4 @BBCfileon4 @PrivateEyeNews @nickwallis @MetroBank_Help so far & it’s not over yet. They @MetroBank_Help keep asking me for the same information over and over. I put in in an e mail as they request and then they ask for it in a letter ! It’s a joke ! One of their customer service chaps was so patronising to me ( its the Irish accent)
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Ruth Robinson (@RuthRobinsonLon) reported from Islington, EnglandPerhaps by now the manager of the @PostOffice has realised that lying about being the manager might have been stupid. If he has any brains at all he’ll already have a new job 🌝
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Jamie Penfold ⚒ (@jamie_penfold) reported from Camden Town, England@PostOffice your Kings Cross branch need to check their security of parcels! I’ve just been to post a parcel and the “air lock” is full and open on the customer side. So anyone could steal the parcels. Tried to tell the counter staff but they weren’t interested
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EnnyCooks 🇳🇬🇳🇬 (@eniolaxx) reported from Islington, EnglandI’ve just had the most horrendous experience at @PostOffice @PostOfficeNews and trying to make a complaint has never been so long
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Nono Cocoa (@nonococoauk) reported from Camden Town, England@nw6parents @nw6_residents if you absolutely don’t have to go to the #postoffice today DON’T Poor lady. She is there also with a long line
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Ruth Robinson (@RuthRobinsonLon) reported from Islington, England@chrish9070 @PostOffice @beisgovuk @scullyp @BBCPanorama @BBCRadio4 @BBCfileon4 @PrivateEyeNews @nickwallis @MetroBank_Help I’ve had to make a complaint about them. I banked happily with Lloyds since around 1988 without a single issues and then I had the misfortune 2 be handed to @TSB and that’s been a litany of misery - some people just don’t respect the Irish and there is no getting away from this.
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Ruth Robinson (@RuthRobinsonLon) reported from Islington, England@chrish9070 @PostOffice @beisgovuk @scullyp @BBCPanorama @BBCRadio4 @BBCfileon4 @PrivateEyeNews @nickwallis I am having a terrible time with the post office in #Holloway - the complaints systems seem to be corrupt. The manager of the post office lied about being the manager. It’s a shambles. I’m doing a charge back via @MetroBank_Help for £45 that has embroiled me in 4 hours of admin
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Ezio Savva (@eziosavva) reported from Islington, England@PostOffice why am I waiting for a long time more than 10 mins at Islington branch. Only two staff and long queue. Not good service
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David John Tovey (@DavidTovey1975) reported from Camden Town, England@PostOffice internet service is the biggest rip off going, i’m supposed to pay £21 a month but end up with bills of £40 a month, and the service is never actually working, yet again my service is broken. So angry 😡 right now. Sort out you’re service
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IamCodeyC (@iamCodeyC) reported from Camden Town, EnglandThe worst cues found in the country have to be the @postoffice 20mins to hand in a return item cos people are trying to send hand cream to America... Come on mannnnnnn
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Johnny Dowling (@JohnnyDowling10) reported from Sutton, England@UberEats have become the single worst delivery company out there. @PostOffice you are off the hook
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Nikki Anderson (@NikkiOsbor4715) reported@PostOffice You give a shite service. I have missed TWO hospital appointments because of your poor service and been blamed for it🤬and now you have the nerve to put up the price of stamps🤬.You cannot talk to a manager because he/she is always 'unavailable'
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m (@uddersfeeled) reported@PostOffice @PostOffice @Collinson can someone help rather than fob me off asking to call the claims team as they DONT do anything. They have escalated and expedited my claim on a twice weekly basis since the beginning of March, why hasn’t it been dealt with by now?
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julian (@Julian2017124) reportedThe @PostOffice really do have some of the worst customer service skills I’ve come across from any company. After dealing with the Camberwell branch and now their head office appeals team, it genuinely makes you wonder… maybe the Postmasters scandal wasn’t actually a scandal at all. Maybe those convictions were genuine and real after all. The way they dismiss complaints, issue tactical closures left and right, and refuse to take any accountability it all feels far too familiar. #PostOffice #PostmastersScandal #CustomerService
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Nicola Chapman (@blonde_moment83) reported@RoyalMailHelp @PostOffice hi, I sent something tracked 24 on Thursday morning and today the tracking says they were unable to deliver it today. Can you help please?
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Woolfy Hulky (@WoolfyH) reported@CompaniesHouse @GOVUK What dreadful service. For the past 3 months i have been trying to verify my identity. No help from both. Gov uk agents told me now that I need to get an accountant. Why can i not get a letter for the postoffice. Broken-down. Stressed
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🏍 LynneG #2 (👻 of Mike R., d.2022) (@BalladeerMike) reported@paulgilly @DonaldPond6 @PostOffice Bad news for P.O. employees though.
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m (@uddersfeeled) reported@PostOffice Travel insurance claim: raised claim and a complaint early March, chased weekly, promised updates but nothing. No manager, no callback, no escalation. What are you doing about this?
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julian (@Julian2017124) reportedJust received this reply from @PostOffice (Charlotte) however interestingly given me a new complaint number (CAS-4652456-F5T0K2). They’ve only acknowledged receipt and say a Complaint Handler will be assigned within 15 working days. Until then, further replies won’t be monitored. What’s funny though is this came through just 15 minutes after I tweeted about the situation, I tweeted last one at 8:37am they sent the email at 8:52 am! Coincidence or not, the timing is interesting. All my other email was for not to dispute the appeal decision but request for a fuller explanation of the appeal outcome so it’s interesting that request is being treated as a brand new complaint, and also other part of that request was asking for information if they’re part of a ADR and the contact details, but when I clearly provided the original case number (CAS-4564626-W1G1F8) With 96 complaints as I say in 5 years at Camberwell branch (61.5% tactically closed), this slow, dismissive process is exactly why people lose faith. And I know @PostOffice sees my tweets. It’s time @PostOffice up their game. Either resolve this properly with a reasonable solution and apology, or respect my rights including my right to full transparency and the right to escalate this to an independent Alternative Dispute Resolution (ADR) scheme. Why should I have to accept someone getting away with verbal abuse? No justice whatsoever. Otherwise, we’re just going to continue this very public spat for as long as it takes. The choice is yours. #PostOffice #CamberwellPostOffice
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SA Post Office (@PostofficeSa) reported@AfricanIcarus @PostOffice Hi, we are reaching out to you again. Please provide us with your address details in Cape Town. We wish to make you aware that we are required to keep parcels at our branches for a specific period. If you fail to collect by that time, we will return them to the sender.