Post Office outages and service status in Hampstead, England
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Full Outage Map
- Post Office generated 0 outage signals in the last 24 hours around Hampstead, including 0 direct reports.
Post Office offers home phone and broadband internet service, as well as financial services including savings, loans and credit cards.
Problems in the last 24 hours in Hampstead, England
The chart below shows the number of Post Office reports we have received in the last 24 hours from users in Hampstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Post Office Issues Reports Near Hampstead, England
Latest outage, problems and issue reports in Hampstead and nearby locations:
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Ruth Robinson (@RuthRobinsonLon) reported from Islington, England@chrish9070 @PostOffice @beisgovuk @scullyp @BBCPanorama @BBCRadio4 @BBCfileon4 @PrivateEyeNews @nickwallis I am having a terrible time with the post office in #Holloway - the complaints systems seem to be corrupt. The manager of the post office lied about being the manager. It’s a shambles. I’m doing a charge back via @MetroBank_Help for £45 that has embroiled me in 4 hours of admin
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Joyce Benaich (@JoyceBenaich) reported from Camden Town, England@PostOffice I sent a international tracked letter to the US on the 7th of October and USPS are still waiting for the letter to be handed to them. Please can you help it’s been a week and it hasn’t left the uk!
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IamCodeyC (@iamCodeyC) reported from Camden Town, EnglandThe worst cues found in the country have to be the @postoffice 20mins to hand in a return item cos people are trying to send hand cream to America... Come on mannnnnnn
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Nono Cocoa (@nonococoauk) reported from Camden Town, England@nw6parents @nw6_residents if you absolutely don’t have to go to the #postoffice today DON’T Poor lady. She is there also with a long line
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EnnyCooks 🇳🇬🇳🇬 (@eniolaxx) reported from Islington, EnglandI’ve just had the most horrendous experience at @PostOffice @PostOfficeNews and trying to make a complaint has never been so long
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Ruth Robinson (@RuthRobinsonLon) reported from Islington, England@chrish9070 @PostOffice @beisgovuk @scullyp @BBCPanorama @BBCRadio4 @BBCfileon4 @PrivateEyeNews @nickwallis @MetroBank_Help I’ve had to make a complaint about them. I banked happily with Lloyds since around 1988 without a single issues and then I had the misfortune 2 be handed to @TSB and that’s been a litany of misery - some people just don’t respect the Irish and there is no getting away from this.
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David John Tovey (@DavidTovey1975) reported from Camden Town, England@PostOffice internet service is the biggest rip off going, i’m supposed to pay £21 a month but end up with bills of £40 a month, and the service is never actually working, yet again my service is broken. So angry 😡 right now. Sort out you’re service
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Ezio Savva (@eziosavva) reported from Islington, England@PostOffice why am I waiting for a long time more than 10 mins at Islington branch. Only two staff and long queue. Not good service
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Ellen Monaghan (@monaghan_ellen) reported from Camden Town, England@PostOffice I’ve submitted a complaint via web form. The staff in the WH Smith’s branch on Harben Parade, London NW3 really need some customer service training. Being on the receiving end of rude, dismissive, and hostile attitude is unacceptable. Sort them out.
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Ruth Robinson (@RuthRobinsonLon) reported from Islington, England@chrish9070 @PostOffice @beisgovuk @scullyp @BBCPanorama @BBCRadio4 @BBCfileon4 @PrivateEyeNews @nickwallis @MetroBank_Help so far & it’s not over yet. They @MetroBank_Help keep asking me for the same information over and over. I put in in an e mail as they request and then they ask for it in a letter ! It’s a joke ! One of their customer service chaps was so patronising to me ( its the Irish accent)
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Ruth Robinson (@RuthRobinsonLon) reported from Islington, EnglandPerhaps by now the manager of the @PostOffice has realised that lying about being the manager might have been stupid. If he has any brains at all he’ll already have a new job 🌝
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Jamie Penfold ⚒ (@jamie_penfold) reported from Camden Town, England@PostOffice your Kings Cross branch need to check their security of parcels! I’ve just been to post a parcel and the “air lock” is full and open on the customer side. So anyone could steal the parcels. Tried to tell the counter staff but they weren’t interested
Post Office Issues Reports
Latest outage, problems and issue reports in social media:
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Carole A Rogers (@CARogersNo1) reported@PostOffice Having stayed in all morning awaiting the announced delivery - between 09.45 and 12.45 - we are understandably annoyed. This is not the first time either. We will go with a courier service in future.
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Artur Nadolny (@ArturNadol7566) reportedPOST OFFICE SENT INVESTIGATORS TO SEARCH A FRIDGE FOR MONEY Sharon Brown and Kevin Brown took over their Post Office branch in Pennywell, Sunderland, in 2006. A few years in, the Horizon system @PostOffice started showing shortfalls. Sharon assumed the fault was hers. By 2012 she was suspended over a £36k discrepancy that never existed. Investigators arrived at her home. They searched the fridge. They went through the kitchen cupboards. All hunting for cash that was never gone in the first place, because a computer glitch does not hide in a Tupperware box. Sharon and Kevin used their life savings to pay back a debt invented by a faulty IT system. Kevin called it "a massive black hole." They are still in debt today. Two charging orders remain on their home. Sharon has spoken about the period around 2013 and 2014 when the stress brought her close to taking her own life. What stopped her was a photo of her sons, Adam and Callum, on the wall. She has said "I wouldn't be sitting with you now" if she hadn't seen it. Their old branch doesn't exist anymore. It's a shop selling vapes, cakes and milkshakes now, lit up with a rainbow LED sign. Sharon went back to see it once. Her heart was racing before the car even stopped. She no longer speaks to family members who doubted her at the time. No fridge search fixes a debt that was fake from the start. No apology from head office undoes 14 years of two people quietly bankrupting themselves over a software bug. The Post Office Horizon IT Inquiry @PostOffInquiry keeps hearing stories exactly like this one. Post Office keeps saying sorry. Sharon and Kevin keep paying off a debt that a computer made up. SOURCES @BBCNews and others.
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Sara (@SLtf202521551) reported@lily_lna @PostOffice I wonder if you offended someone’s religion or culture 🙄 As a customer you can wear whatever you please.
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LadyM (@LadyM333) reported@lily_lna @PostOffice As a customer you can wear anything you want. Not appropriate to work in. Don't know what the problem was. I've seen a lot worse in public.
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Slippin (@Slip2Darkness) reported@tradn19 @PostOffice @lily_lna She was a customer, you senile old fool, not a worker.
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Queen of F*cken Everything 🦕💚🤍💜🦖 (@choclitlover1) reported@n_xddy @lily_lna @PostOffice Take your micro penis and **** off you horrible little incel!
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Lisa Burk (@Lisatheburk) reported@jonsdottir13 @lily_lna @PostOffice She was a customer.. did not work there
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Steve 🏴 (@SteveC080624) reported@lily_lna @PostOffice Backless, but hardly immoral. Jealousy is a terrible thing.
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lalaland 👑 (@fyleman) reported@lily_lna @PostOffice OMG I'm SHOCKED.... I saw this story elsewhere and I thought u were an EMPLOYEE (& I said that, while u look lovely, I didn't feel it was appropriate BUSINESS WEAR) But I'd misunderstood!! As a CUSTOMER, OF COURSE YOU ARE APPROPRIATELY DRESSED I hope u take this up with the PO🤬
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Artur Nadolny (@ArturNadol7566) reportedPOST OFFICE REWRITES ITS OWN SCANDAL I was reading through the Post Office Process Review page on the corporate @PostOffice website when one paragraph was cought my attention... The PPR, was set up after the Common Issues Judgment in March 2019, the ruling that came out of Alan Bates and others versus Post Office Limited and first forced Post Office to admit its Horizon accounting system was unreliable and that postmasters had been wrongly blamed for shortfalls the system itself created. "Since the Common Issues Judgment in March 2019, we have carried out work across the business to identify products, policies or processes that may have caused financial loss to Postmasters because of the way they were designed or delivered." The background section on the page says Post Office has carried out work to identify products, policies or processes that may have caused financial loss to postmasters because of the way they were designed or delivered. That phrasing removes Post Office as the party doing the designing and delivering. The losses did not just happen because of how something was designed, Post Office designed it. "We wish to put this right in a straightforward and transparent way, and we have therefore set up the Post Office Process Review to provide financial redress for current and former Postmasters who were impacted." A line further down says Post Office wishes to put this right in a straightforward and transparent way. That reads as voluntary goodwill. What actually happened is a court judgment forced Post Office to admit fault after years of fighting the litigation that proved it, and the PPR exists because of that judgment, not out of an independent wish to be transparent. "You may be aware that there have also been other redress schemes available for people impacted by the Horizon IT Scandal. You can submit a request to the Post Office Process Review whether or not you have separately received a payment or have a case in progress through any of those other redress schemes." Then comes the paragraph that caught my attention most. It tells readers there have also been other redress schemes available for people impacted by the Horizon IT Scandal, and that a postmaster can apply to the PPR whether or not they have already received a payment through one of those other schemes. Read on its own, with no background on the case, this makes Post Office sound like an intermediary. Something called the Horizon IT Scandal happened to postmasters, and Post Office is now helping them access redress for it, alongside other schemes that also exist to help. Post Office built and ran the Horizon system. Post Office prosecuted postmasters using data from that system. Post Office fought the litigation that eventually proved the system was flawed, for years, at public expense, before the judgment forced its hand. The redress schemes named here, including the PPR itself, exist because Post Office caused the losses they compensate. The page also treats the PPR issues and the Horizon IT Scandal as two separate subjects, one involving products, policies and processes, the other a scandal that happened elsewhere, to other people, through other schemes. A postmaster or anybody else reading this without prior context could reasonably conclude that Post Office is a well-meaning administrator cleaning up a mess it did not create. Most people who land on this page are not journalists or campaigners. They are current or former postmasters, or their family members, trying to work out if they are owed money and how to ask for it, and many will not have followed the litigation, the public inquiry, or the years of reporting that established what actually happened. For that reader, the framing on this page is the information. If it tells them Post Office is helping victims of a scandal rather than admitting to causing one, that is what they will take away, and it will shape how much scrutiny they think the process deserves. Post Office has spent years controlling how this story gets told, first by denying there was a problem at all, then by fighting compensation claims, and now by writing its own compensation scheme in language that keeps the institution at arm's length from what it did. The wording on this page is small. The pattern is not.