Is Santander down in Purley, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Purley, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Login (13%)
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Transactions (12%)
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Website (12%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Santander outage reports came from the following cities: Hampton and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Hampton |
Transactions | |
| Southwark |
Mobile App | |
| Southwark |
Mobile App | |
| Brentford |
Login | |
| London |
Mobile App | |
| City of Westminster |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Webbo
(@Webbo2306) reported
from
Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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peter howard
(@sleepysilvery) reported
from
Kingston upon Thames, England
@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Mark Thorley
(@MarkThorley1) reported
from
Blackheath, England
@santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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David Crossinggum
(@pmancat) reported
from
London, England
@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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David P
(@Torque_is_Cheap) reported
@MorganBroadcast @santanderuk @VirginActiveUK This is absolutely disgusting. I'm so sorry for your distress. But i am not surprised. It seems that everyone in UK customer facing roles just don't bother doing their job anymore. And their managers likewise. Take them to claims court.
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𝐇𝐚𝐫𝐫𝐲 𝐉𝐚𝐦𝐞𝐬 🇺🇦🏴🇩🇪🇪🇺📚
(@HarryJamesBooks) reported
@santanderuk How about you set up an email enquiry line for people stuck using your sh!t service from abroad? I've now been on the mobile at nearly €1@ a minute for half an hour trying to speak to one of your idiots because your systems in Germany don't work
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Tessa
(@missiemaisie) reported
@MorganBroadcast This is awful for you, I cannot believe @santanderuk and @VirginActiveUK have acted solely in their own interest with zero regard for you. I hope your twitter presence and responses help in getting justice. I was recently scammed at a cashpoint. 1/2
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Nicholas Diable
(@Defencebrief) reported
@BenRigbyJourno I'm sure she will given the apparent abundance of errors by the bank. I'm not surprised by her account having once been a customer of @santanderuk. Their approach to telephone banking security was always shockingly lax and left customers wide open to fraudsters.
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Della Williamson
(@DellaWilliamso6) reported
@MorganBroadcast @santanderuk So sorry this happened to you. Had something similar with Centurylink. From what you have said. I think it had to be an insider. Who are they protecting? My heart and my prayers are with you. Wish I knew of something that would really help. Hugs, ***.
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Deborah Parr
(@DeborahParr) reported
@MorganBroadcast I’m a @santanderuk customer and this terrifies me.
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keatsie 💚🤍💜
(@keatsie777) reported
@MorganBroadcast @santanderuk @VirginActiveUK I’m so sorry you had this happen to you. Shocking that the gym and bank have been so unhelpful. Please do not give up. The kind of service you have experienced needs to be exposed far and wide so others can decide who they want to trust with their business.
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Alison
(@MsGrowbag) reported
@MorganBroadcast I'm thinking of changing my bank as very unhappy with their customer service. After reading this, I won't be moving to @santanderuk
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Faye
(@EdwardsWoolie) reported
@santanderuk Yeah your great at virtue signalling but not much use when it comes to customer care or fraud issues? #santander
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Mags
(@mags_louise) reported
@krissysbooked @santanderuk It's not just Santander after reading Charlotte's thread I checked my Barclays app & I can get access to my pin if I fill in the correct details, which is very worrying if my card & phone are ever stolen together. Esp considering how easy it was for the thief in Charlotte's case