Is Santander down in Purley, Greater London, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Purley, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (51%)
-
Website (23%)
-
Login (11%)
-
Transactions (10%)
-
Withdrawals (2%)
-
Transfer (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Santander outage reports came from the following cities: London, Hampton and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Hampton |
Transactions | |
| Southwark |
Mobile App | |
| Southwark |
Mobile App | |
| Brentford |
Login | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
-
Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
-
Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
-
Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
-
Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
-
Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
-
Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
-
Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
-
FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
Harshit Nanda
(@harshit_nanda19) reported
@santanderukhelp @santanderuk An unknown / fraud transaction has been processed from my account online and I would like to report and block the transaction. I tried to call but waited for over 45 mins without a response!!
-
corpycorps
(@son_goku6996) reported
@Caitrionakelly4 @santanderuk I also encountered similar issues support service were just useles @Lord_tecch helped
-
Jane Loewy
(@JaneLoewy) reported
@santanderuk how do I contact you to report a found card? I do not bank with you and do not wish to sit thru your customer queue to report it. Thank you.
-
Cllr Jo Rust. independent - Springwood Ward
(@Springwoodcoun1) reported
@santanderuk terrible customer service when trying to complain about the outcome of an investigation into a scam. Appalling.
-
Nikos
(@NTDBA) reported
Good afternoon @santanderukhelp, @santanderuk Why your service is so #rubish? I am waiting on a call for 1.5h now after you have blocked my account. Would you like to provide support or are you out of business? #badservice #poorservice
-
John Clark
(@JohnCla66342981) reported
@santanderuk losing a Ukrainian refugees documents and cancelling a bank account application form! Take a bow on the worst customer service… #customerservice #complaints #homesforukraine
-
Steve Till
(@steve_till) reported
@santanderuk @santanderukhelp Is there a problem with internet banking? Am having trouble logging into my account. Entering pass number then it’s just whirring round.
-
British Raj راج تھاپر राज थापर
(@RajThapar1972) reported
@santanderuk I have a huge problem I hope you can deal with. I set up a balance transfer online with my new Santander card. It didn't accept 15 digit reference from Amex so I added a 0. The application went through. I called to reset the transfer using the correct number 1/2
-
Helen Lee
(@helspascoe) reported
@santanderuk you have asked us to make a final credit card payment of £3; we have requested account closure so you have frozen the account and we now cannot make the payment online, the branch are unable to help & there is no answer when I call! Please confirm how we should pay!
-
Gill Williams
(@nayrb1957) reported
@santanderuk BLOODY APP IS ALWAYS GOT A PROBLEM. FIRST THE OTHER DAY FOR 24 HOURS. NOT THIS MORNING CANT BLOODY LOG IN. PUT MY SECURITY NUMBERS IN AND ….NOTHING CANT SEE ANYTHING ON MY BANK. BLOODY PAIN IN THE ARSE NOW ITS NEARLY EVERY SODDING DAY . CANT TRANSFER FROM SAVINGS TO CURRENT