Is Santander down in Purley, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Purley, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (39%)
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Website (27%)
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Transactions (16%)
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Login (11%)
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Transfer (5%)
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Withdrawals (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Santander outage reports came from the following cities: London and Hampton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transactions | |
| London |
Mobile App | |
| Hampton |
Transactions | |
| Southwark |
Mobile App | |
| Southwark |
Mobile App | |
| Brentford |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Chas Cowell
(@ChasCowell) reported
@santanderuk absolutely disgraceful and disgusting customer service (Newtownards) 2 months for an appointment for my grandson to open his own bank account 🤬🤬🤬 Well you not gaining a customer but losing two long standing Abbey customers and a potential new customer disgraceful
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Hunted in the Peaks
(@peaksGO) reported
@santanderuk Absolutley shocking service. Do not use this bank.
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Basilius Kevin .V🌈
(@BK3vin) reported
@ZoeBarnard11 @santanderuk Talk to @iFox97 they helped me when support services wouldn’t help me🥺..
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Kayleigh🦄
(@kayleee_x) reported
@DiStefano1410 @jen_35 @santanderuk not working for me either x
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Holly Barradell (She/Her)
(@hollybarradell) reported
.@santanderuk afternoon! What ID or information do I need to take into branch to be able to reset/regain access to my online banking? I need to see our annual mortgage statement. Many thanks!
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Lauren Beaumont
(@drumchick90) reported
@santanderuk is there a problem with your website? I’m trying to use the website to do something and it keeps kicking me out while I’m using it on my phone. Tried using it on both Google Chrome & Safari.
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Michael Di Stefano
(@DiStefano1410) reported
@jen_35 @santanderuk Totally not working! My other banking apps work fine, but #Santander is caput 😱
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susan grandfield
(@sexyzooba) reported
@santanderuk People's finances are not the banks problem
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claire gander
(@clairegander53) reported
@santanderuk Yo santander. Someone's used my card after everyone's gone home. What am I supposed to do? Your website says open 24/7 and its clearly not. So fraudsters can take note....use people's card after 6pm there's nothing anyone can do about it.
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Ian Middleton 🇺🇦 🍃💚🍃
(@IanMiddletonX) reported
More banking shenanigans this time with @santanderuk who have a daily online transfer limit but block payments before you get anywhere near it. Then after verifying everything with them they continue to block payments & even their own staff can't action the transfer! Ludicrous!