Is Santander down in Purley, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Purley, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (50%)
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Website (23%)
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Login (12%)
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Transactions (11%)
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Withdrawals (2%)
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Transfer (1%)
Live Outage Map Near Purley, Greater London, England
The most recent Santander outage reports came from the following cities: London, Hampton and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Hampton |
Transactions | |
| Southwark |
Mobile App | |
| Southwark |
Mobile App | |
| Brentford |
Login | |
| London |
Mobile App |
Community Discussion
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Santander Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Lowri Ann
(@lowdyffrynclwyd) reported
@TheFCA are banks such as @santanderuk allowed to not publish contact numbers rendering them almost impossible to contact??
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Kay Carrick
(@kay_carrick) reported
@santanderuk can you please contact me regarding mail the REPEATEDLY comes to my address for the previous owner despite me being assured there is now a block on his Mail coming to this address!
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peter davidson
(@redwharf) reported
@santanderuk worst banking experience of my life. Online chat is pathetic. Customer support terrible. Unbelievably for a bank you cannot pay your credit card online by debit card! It's been down for over a week now but they don't tell you. ****** bank!****** service!
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Bradley Allen
(@BradleyTAllen01) reported
@santanderuk When will the option to pay your credit card online become available again? This has been down for quite some time now
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transformation peopl
(@4be0f8aaeefe4e1) reported
@santanderuk @santanderukhelp #Santander unbelievably bad customer service and you do nothing.
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Snap!Media
(@SnapMediaCo) reported
Memo to @santanderuk - instead of paying millions to Ant and Dec to appear in your TV ads, why not invest in some more customer service staff and keep your current customers happy?
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alison abbott
(@alisonabbott1) reported
@santanderuk why could my mother not pay cash into my bank account with the account no? having queued for 15 minutes? Terrible service
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Sahid Ahmed
(@sahidahmed79) reported
@santanderuk hello, I’ve set up future date payment via online banking but I need this cancelled. But your customer services advised future payment cannot be stopped but you will need to contact the retailer. But the retailer never picks up their phone. Unhappy bank cannot help!
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Derek O’Riordan
(@CoachCurious) reported
@santanderukhelp / @santanderuk are perhaps the most incompetent, incoherent, inconsistent and infuriating bank to deal with! The "Customer Service" department is need of a rebrand to "Customers Severed"
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Neil Parrock
(@fatRicky_Martin) reported
@santanderuk @santanderukhelp @santanderukbiz Thanks for not embracing technology and creating a system where I can’t do anything with my money. I’m working offshore and have no cell signal so can’t receive OTP. Move out of the dark ages and use Authenticator or something else.