Santander

Is Santander down in Purley, Greater London, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Purley, Greater London, England 02/27/2026 06:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Santander outage reports came from the following cities: Hampton and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomHampton Transactions
United KingdomSouthwark Mobile App
United KingdomSouthwark Mobile App
United KingdomBrentford Login
United KingdomLondon Mobile App
United KingdomCity of Westminster Mobile App

Community Discussion

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Santander Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • ldnexec Jason (@ldnexec) reported from Biggin Hill, England

    @santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.

  • FOG1O1 FOG101 (@FOG1O1) reported from Brentford, England

    @santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Ianhart77019890 Ian hart (@Ianhart77019890) reported

    @santanderuk is anyone working in your call centres today? You decided to just block all access to my account and no one will answer the phones at all. Been waiting an hour on hold now to ask you to please let me access my own money

  • fat_dad_cyclist fat dad (@fat_dad_cyclist) reported

    @santanderuk such terrible service from cwmbran branch today

  • ciarale01 Ciara Lawrence (@ciarale01) reported

    I think Santander online banking is down! @santanderukhelp @santanderuk

  • craigbutcher Craig Butcher (@craigbutcher) reported

    And to top it off, @santanderuk’s interface hasn’t changed for many years resulting in cognitive issues of what I need to be doing. Looks like I’m going to move elsewhere. I cannot handle the stress of this.

  • Pontyboy11 Pontyboy 🏴󠁧󠁢󠁷󠁬󠁳󠁿⚽️🍻🏉#IOTA #ADA #MIDAS (@Pontyboy11) reported

    @WendtheWalker @santanderuk shocking service when you phone

  • craigbutcher Craig Butcher (@craigbutcher) reported

    How online banking works… 1) Login to @santanderuk 2) Confirm via mobile app 3) Asks for login again 4) Click on my details and settings 5) Asks for login again 6) Asks for login again 7) Asks for login again 8) Login confirmed 9) Click on address change Repeat from 5) to 9)

  • chocbuttons2 Chocolate Buttons (@chocbuttons2) reported

    Why the hell don’t @santanderuk answer their fraud line?! I’ve been ringing and ringing! Entered all my security details and it just rings! How is it possible to be this terrible?! #Raging

  • PeterSLucas Peter Lucas (@PeterSLucas) reported

    @chocbuttons2 @santanderuk I think there's been a massive text attack from fraudsters on Santander customers. My wife eventually got through; she had texts (which showed real transactions) then phone calls both to landline and mobile. Serious **** here. Don't respond.

  • vanWildgoose Drew van Wildgoose (@vanWildgoose) reported

    @santanderuk 90 minutes and counting I've been waiting to get through to speak to someone in your call centre. 90 minutes!! What an utterly useless service!

  • lombardi_est87 Charlotte Lombardi-Whitehouse (she/her) (@lombardi_est87) reported

    @santanderuk I have a personal loan with Santander I want to pay back. How do I log in to view the details as I don’t bank with Santander?