Is Santander down in Purley, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Purley, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Login (18%)
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Website (12%)
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Transactions (8%)
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Withdrawals (4%)
Live Outage Map Near Purley, Greater London, England
The most recent Santander outage reports came from the following cities: Brentford, London, City of Westminster and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
 Brentford |
Login | |
| London |
Mobile App | |
| City of Westminster |
Mobile App | |
| London |
Mobile App | |
| Beckenham |
Mobile App | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Jimbo🚴👨👩👧👦💡
(@JimmyOKeefe) reported
@JustRowena @santanderuk We're with @santanderuk but we're considering switching. This incident has most likely expedited that decision as we've been victims of this a couple of times and wouldn't like this level of service. Come on, give the last her money back!
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Rogalex
(@Rogolex) reported
@MorganBroadcast So sorry to hear this. It is outrageous to hear that @santanderuk does not do anything to help you and treats you that way.
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Liam Jones
(@_Liam_Jones) reported
@MorganBroadcast @CharliePhill22 Charlotte, I’m so sorry to hear this! Shocked by the lack of support @santanderuk have provided so far. Normally alarm bells start ringing with so many big transactions in little time with any bank! I hope the fraud team take action & charge back the funds from the merchants.
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Matthew Newnham
(@matthew_newnham) reported
@MorganBroadcast Wow Charlotte, how horrible. I am so sorry you've been subjected to this crime and the unacceptable response by @santanderuk. I sincerely hope you can get your money back ASAP and with as little further stress as possible. P.S. FWIW, I'm sure your thread will help others.
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Laura.
(@ThisisL86) reported
@MorganBroadcast Genuinely shocking that @santanderuk provide a PIN reminder on the app with no further security. Looks like this security loophole has helped the fraudsters get access.
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Tracey Wilks #FBPE #GTTO #FBPPR, no DMs.
(@traceywilks2) reported
@MorganBroadcast Charlotte, I am so sorry and absolutely sickened by what has happened to you. Please keep us updated as I’m sure I’m not alone in wanting to know how this turns out. @santanderuk, as a customer I will watching to see how you deal with this.
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TFitz
(@resjudicata86) reported
@MorganBroadcast Sadly all too common with @santanderuk - lost a wallet a couple of years back on a night out. Immediately called them to cancel. Got wallet back a week later but found the card was still working. Santander had never cancelled and paid £300 by way of apology.
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Jo Cameron
(@Cameron2Jo) reported
@MorganBroadcast This is absolutely awful. @santanderuk must help you out here . Disgusting customer service . @VirginActiveUK also have to take some responsibility
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Annie Slinn 🇺🇦
(@annie_slinn) reported
@MorganBroadcast I would be beyond broken. @bancosantander @santanderuk this cannot be ignored and please help this poor lady out.
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Ouch Mouse
(@OuchMouse8) reported
@MorganBroadcast @santanderuk And they wouldn’t let me close my account because there were pending transactions on it 🤡 I sincerely hope they get their **** together, and that something gets done because this is so beyond unacceptable