Santander

Is Santander down in Purley, Greater London, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Purley, Greater London, England 03/26/2026 19:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (26%)

    Website (26%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Santander outage reports came from the following cities: London and Hampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomLondon Mobile App
United KingdomHampton Transactions
United KingdomSouthwark Mobile App
United KingdomSouthwark Mobile App
United KingdomBrentford Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • ldnexec Jason (@ldnexec) reported from Biggin Hill, England

    @santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • SkinSeamstress Kim Hutchinson (@SkinSeamstress) reported

    Almost 2 weeks since I've been able to pay in any money to my @santanderuk bank account. Customer service is awful, so since they don't want my money, can someone reccomend a decent bank? I'll be switching asap.

  • creepto69 Creepto (@creepto69) reported

    @santanderuk why have you blocked payments to binance? Wtf been with yous for years an now your controlling MY money

  • SherstonTea Sherston Tea Company (@SherstonTea) reported

    @santanderukhelp Well that's a reply - it is completely impossible to tell whether a call is genuine or not as your numbers are just a 0808 or 0800 number - was not offered the call back number - this should be standard procedure so your @santanderuk identity can be verified.

  • 57u S̕t̴u̕ (@57u) reported

    @R22RGN @santanderuk Got that same email just now. I've been a Santandoofus customer forever too, since it was Abbey National. As soon as my CC with them is paid off, i'll be leaving them.

  • Woolly_Mummoth Hazel Webb 🖖 (@Woolly_Mummoth) reported

    @lynnekeldaz @santanderuk OTPs. Phone support useless, what happens when my text number changes, can't log on to change details!

  • JacLifts Jay (@JacLifts) reported

    @santanderuk why do you make it impossible just to open up a basic savings account to give you money???

  • JakeyReeve Jake Reeve (@JakeyReeve) reported

    @santanderuk Do you guys have an email to reach customer service?

  • katet12 Katy Bealing (@katet12) reported

    @santanderuk Due to health have taken offer. I still stand by what I said customer service is appalling. Very disappointed

  • CharlieJBox Mr. 📦 (@CharlieJBox) reported

    Now, I’d get it if I ever had debt or bad financial history. But I don’t. I paid for my current car every month for 5 years through Santander so you’d think this would help. But nope. Seems a bit extreme @santanderuk ?

  • JayJoeGeorge ⓗodlgy (@JayJoeGeorge) reported

    Dear @santanderukhelp @santanderuk don’t tell me what to do with my money, if I want to deposit into Binance I will. A customer of over 15 years I will be closing my account tomorrow!