Santander

Is Santander down in Purley, Greater London, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Purley, Greater London, England 03/19/2026 14:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (46%)

    Mobile App (46%)

  2. Website (25%)

    Website (25%)

  3. Transactions (13%)

    Transactions (13%)

  4. Login (10%)

    Login (10%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Live Outage Map Near Purley, Greater London, England

The most recent Santander outage reports came from the following cities: London, Hampton and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomLondon Mobile App
United KingdomHampton Transactions
United KingdomSouthwark Mobile App
United KingdomSouthwark Mobile App
United KingdomBrentford Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • ldnexec Jason (@ldnexec) reported from Biggin Hill, England

    @santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • FOG1O1 FOG101 (@FOG1O1) reported from Brentford, England

    @santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • CMKT2010 RFC NOW THEN FOREVER #5️⃣5️⃣ (@CMKT2010) reported

    @santanderuk Shambles of a bank....maybe stop cutting your staff weekly and you wouldn't have these problems.

  • BenKastro357 It is - what - It is 👀 (@BenKastro357) reported

    So I can’t access any of my account because @santanderuk says I can’t.

  • elacha123 Ella Chacha 🌻🍰💄🌸🌷💃 (@elacha123) reported

    @santanderuk @santanderukhelp #Santander #SantanderUK I'm now going to spend Saturday looking for a new home for my money, no access to my account/money for hours now. No explanations. Not good enough!

  • louiseS22366704 louise S (@louiseS22366704) reported

    @RShak93 @santanderuk It wouldn't let me take money out but let me use my card okay wtf!

  • nodrogwolfie gords (@nodrogwolfie) reported

    @Sharpyms1984 @AlastairCHogg @santanderuk Card worked this morning at Cash machine and store payment. App not working at moment

  • Rosmack Ros Mackenzie (@Rosmack) reported

    @santanderuk Any idea how long the app will be down. I can’t access my account.

  • michaelwil97 Michael Williams (@michaelwil97) reported

    @santanderuk any news on when I can access my money? With your services being down!!

  • ArtdeMaison Art de Maison (@ArtdeMaison) reported

    @santanderuk Fix that stupid f**king banner image on your twitter account to start with. What virtual bank has ALL their digital banking platforms down at the same time?

  • mahharg Graham Richardson (@mahharg) reported

    @andrewt1987 @santanderuk Andrew, that would be a problem. I was lucky enough to be able to leave money in my other bank account prior to today. To be fair this type of issue with Santander doesn't happen as often as some other banks. No consolation to you today though.

  • frodo10121984 Robert Cann (@frodo10121984) reported

    @santanderuk This is unacceptable the fact that online, mobile and telephone services are all down is a joke. How are customers supposed to be able to do anything when you are not there to support?