Santander

Is Santander down in Purley, Greater London, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Purley, Greater London, England 02/02/2026 08:30

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (14%)

    Login (14%)

  3. Website (12%)

    Website (12%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Purley, Greater London, England

The most recent Santander outage reports came from the following cities: Southwark, Brentford, London, City of Westminster and Beckenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Mobile App
United KingdomSouthwark Mobile App
United KingdomBrentford Login
United KingdomLondon Mobile App
United KingdomCity of Westminster Mobile App
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • FOG1O1 FOG101 (@FOG1O1) reported from Brentford, England

    @santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

  • ldnexec Jason (@ldnexec) reported from Biggin Hill, England

    @santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • XMadBabydoll Tracy Mead 🎧🍺⚽️🏎🏁🦆🦻🏻🦻🏻 (@XMadBabydoll) reported

    @davidhillfm @santanderuk Seriously I’m just sayin the app not working that’s all go away

  • nikralzahs 𝐒𝐡𝐚𝐳✨ (@nikralzahs) reported

    Also there seems to be some money coming out of my account as 'Leicester City' but it's from Google Pay. Over a hundred quid over numerous transactions. I'm confused af. It's not council tax or football. @santanderuk hi, help.

  • JemButterfield JMB (@JemButterfield) reported

    @MirandaFrance1 @santanderuk Nope, but this was otherwise a very convincing mail as regards the wording. Except they provided a link to click on to log in...

  • dejambojambo Jamie (@dejambojambo) reported

    @santanderuk this service is a shambles, yet again another weekend no bank

  • JoJArmy23 joe (@JoJArmy23) reported

    @SkyData @santanderuk what is going on ??? No access to online banking, why ????

  • 77sylvia Sylvia ♠😷🤟🌹 (@77sylvia) reported

    @SkyUK broadband NOT HELPFUL THAT I CANNOT USE WIFI THIS MORNING. CANNOT ACCESS MY BANK!!!!! @santanderuk

  • TillyMintNic Tilly Mint (@TillyMintNic) reported

    @santanderuk any idea when I’m likely to have access to my account again? Also can I still use my card?

  • Chris_________M Chris (@Chris_________M) reported from Bristol, England

    @santanderuk just thought I would feedback that having your mortgage retention open only on week days from 9 till 6 means those of us who work those hours can’t call you to be retained. So I will be off to another mortgage provider who can talk to me when I am not working.

  • KittyCointreau Cat Davies (@KittyCointreau) reported

    God @santanderuk - can you fix your site so people can pay credit cards again? It's been broken a week now & your phone service is 👎! Then paid from my other banking app & getting text after text saying I need to pay! I've been trying & have! it's like you dont want me to pay!

  • DavidLe37137721 Torralion (@DavidLe37137721) reported

    @santanderuk guys, COVID and remote working are no longer and excuse. I’m having to move my home into a storage unit and move into emergency accommodation because you guys cannot seem to print our sellers onward mortgage (heard of email? It’s 2021). Even a fax would work #jokers