Is Santander down in Purley, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Purley, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (51%)
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Website (23%)
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Login (12%)
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Transactions (10%)
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Withdrawals (2%)
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Transfer (1%)
Live Outage Map Near Purley, Greater London, England
The most recent Santander outage reports came from the following cities: London, Hampton and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Hampton |
Transactions | |
| Southwark |
Mobile App | |
| Southwark |
Mobile App | |
| Brentford |
Login | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Adams 🇺🇦 😷 💉 💙 🇪🇺
(@sadams_s) reported
@JonBatchelor8 @LizKershawDJ @santanderuk I remember cheques. We used to have to use them last century all the time. It was awful.
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Shirley Goodall
(@samg2010a) reported
@LizKershawDJ @santanderuk If you couldn't drive how would you have got to the bank. Many local post offices are also closing down or have gone. Isolation of many vulnerable continues.
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Geffers
(@gefcraig) reported
@LizKershawDJ @santanderuk The Post Office accepts cheques etc and also provide other banking services. The banking partners are on their website.
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Simon Jones
(@SimonJo96044934) reported
@santanderuk 40mins on hold how do you call that a service 🤬🤬💩💩
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CurlytopTW2
(@curlytopTW2) reported
@MartinSLewis @MoneySavingExp please when you recommend the new Santander Esaver Easy Access savings account also report the appalling customer service. I was on hold for 2.5 hours this evening to try and speak to someone about my application.@santanderuk
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twinmaker
(@twinmaker) reported
@LizKershawDJ @santanderuk You wouldn't have this problem with a proper British bank
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Chakra27
(@ValerieVharry22) reported
@santanderuk My husband,who doesn't use the Internet has been over an hour trying to report to Santander , because he's lost his wallet with all his bank cards! It's bad that he's having this much trouble trying to block cards!
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Catharine
(@Cathari53751411) reported
@LizKershawDJ @santanderuk Hi Liz, I bank Cheques into my NatWest account at my local post office, does that help 🤔
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Nick Spain
(@SpainNick) reported
@santanderuk you have appalling customer service! I have been on hold for 20 minutes already! Answer your phone!
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John Edwards Reform UK Southampton Test
(@johnedwards0955) reported
@LizKershawDJ @santanderuk Use a banking app in the absence of proper customer service