Santander

Is Santander down in Purley, Greater London, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Purley, Greater London, England 11/22/2025 06:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (23%)

    Website (23%)

  3. Login (15%)

    Login (15%)

Live Outage Map Near Purley, Greater London, England

The most recent Santander outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Login
United KingdomFulham Mobile App
United KingdomLondon Withdrawals
United KingdomLondon Transactions
United KingdomLondon Transactions

Community Discussion

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Santander Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

  • ldnexec Jason (@ldnexec) reported from Biggin Hill, England

    @santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

  • FOG1O1 FOG101 (@FOG1O1) reported from Brentford, England

    @santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • emps49 Julian Richardson (@emps49) reported

    @santanderuk Problem today in Aldi unable to use contactless or manual input. Aldi cashier stated that this had been a problem for Santander cards today. Any idea why? Sufficient funds in account.

  • Justice4all110 Justice4all1 (@Justice4all110) reported

    @santanderuk soo slow....painfully slow....

  • UK999ers Abby Jan DHARAMSEY (@UK999ers) reported

    @TfL You wanted the location of #SantanderBike last night but it is still lying (No 17519) in our block. Few countries are advertising for these bikes. Maybe @SadiqKhan's siblings will find out how much they pay, and export them! @santanderuk

  • Kliff_Underson Manadono (@Kliff_Underson) reported

    @santanderuk let me spend my money on whatever dumb **** I want to I'm old enough that it's my responsibility if I waste it all on games, not yours 😡

  • EOleese EliseOleese (@EOleese) reported

    @santanderuk I called your call centre to raise a complaint and your advisor hung up on me! I am NOT happy. Service with your company is always horrendous. I want someone to call me asap.

  • TfL Transport for London 🚶🏼‍♀️🚴🏼‍♀️ (@TfL) reported

    @JackParkerNo1 @santanderuk 1/2 Hello Jack. We have no access to customer accounts here. I believe that it can take up to 10 working days to receive a response to correspondence sent into the customer services team.

  • mrsmagpietj82 Mrsmagpietj82@gmail.com (@mrsmagpietj82) reported

    @FraserGoodley @santanderuk This has happened to me for the last few wkends as well ever since my debit card was changed to mastercard debit nothing but problems, how am I supposed to get food for my kids this weekend if I can't pay for it??? Any apology for customers or compensation for the stress caused?

  • FredLeopard Fred the Leopard (@FredLeopard) reported

    @santanderuk shocking service from your elves tonight, 20 minute wait to be cut off by a scouser, just after you ring me and stick me on hold fro 10 minutes.

  • beaubeau888 BeauB (@beaubeau888) reported

    @santanderuk Is your website still kaput? Trying to apply for a loan and after inputting all the info required I always get '[Exception in:/WEB-INF/jsp/message/onlineApps_mainTemplate_no_navigation.jsp] null'. VERY annoying.

  • elliecjohnson Ellie Johnson Shaw (@elliecjohnson) reported

    @santanderuk I’ve been on hold with the lost and stolen cards line for over 25 minutes trying to cancel my card. While I wait, I’m watching transactions coming out of my account somewhere along Bond Street. I’m in Wales. The function on the app to cancel the card isn’t working.