Is Santander down in Purley, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Purley, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Login (18%)
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Website (12%)
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Transactions (8%)
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Withdrawals (4%)
Live Outage Map Near Purley, Greater London, England
The most recent Santander outage reports came from the following cities: Brentford, London, City of Westminster and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
 Brentford |
Login | |
| London |
Mobile App | |
| City of Westminster |
Mobile App | |
| London |
Mobile App | |
| Beckenham |
Mobile App | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Liam 🍀🌹
(@liam86uk) reported
@MorganBroadcast @santanderuk @VirginActiveUK **** bank. Wouldn't even let them look after my daughter's piggy bank the feckless cretins. Inside job at the gym - 100%.
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Wendy
(@jeidepinkett) reported
@MorganBroadcast If they were able to get into your phone and you have @santanderuk app on the phone, with facial recognition to get into the app, then they can get your PIN, as @santanderuk app offers that service
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rosemarycarmen
(@rosemarycarmen2) reported
@MorganBroadcast What an awful thing to happen! @santanderuk and @VirginActiveUK really needs to sort out all of this..you should not be out of pocket! I hope things work out and it’s all sorted for you.
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Lucy Speed
(@Lucyspeed) reported
@MorganBroadcast Im so sorry. What an incredible stress don’t give up. Fight. I and many others will speed far and wide the horrendous customer protection that @santanderuk and @VirginActiveUK have provided. What utter contempt they have for all their clients. I hope life swings toward you xx
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Tessa
(@missiemaisie) reported
@MorganBroadcast This is awful for you, I cannot believe @santanderuk and @VirginActiveUK have acted solely in their own interest with zero regard for you. I hope your twitter presence and responses help in getting justice. I was recently scammed at a cashpoint. 1/2
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S Bartemy
(@BartemyS) reported
@MorganBroadcast Based on their Twitter feed it looks like @santanderuk is more interested in wokeness and being part of the ESG scam than delivering good customer service.
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permanently puzzled 🤨 🤔
(@karenlha) reported
@MorganBroadcast @santanderuk any comment on this? As a long standing customer I think I’ll move on. Seems far too easy to get through your security & then no support. No thanks…
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Harry Parsons
(@HarryECP) reported
@MorganBroadcast Never bank with @santanderuk! They don't give a flying ****. Poor Internet security and dreadful customer service
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FlowerySarah
(@FlowerySarah) reported
@MorganBroadcast @santanderuk @VirginActiveUK That's just awful Tim.
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Remember! Remember! The 8th of Roevember!
(@Charmdimshure) reported
@MorganBroadcast @santanderuk @VirginActiveUK Honestly, it sounds like t may have been an employee/former employee working with accomplices. I’m so sorry this happened to you, but the banks actions don’t surprise me at all.