Santander down? Current status and problems in Purley, Greater London, England
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in Purley, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
- Mobile App (39%)
- Website (26%)
- Transactions (17%)
- Login (11%)
- Transfer (6%)
- Withdrawals (2%)
Live Outage Map Near Purley, England
The most recent Santander outage reports came from the following cities: London, and Hampton.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Transactions | 22 days ago |
|
London
|
Mobile App | 29 days ago |
|
Hampton
|
Transactions | 1 month ago |
|
Southwark
|
Mobile App | 2 months ago |
|
Southwark
|
Mobile App | 2 months ago |
|
Brentford
|
Login | 4 months ago |
Community Discussion
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Santander Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Webbo (@Webbo2306) reported from Bexleyheath, England@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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Paul McCann (@BigestPaul) reported from Bromley, England@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Judith Hall (@judithhall67) reported from Bromley, England@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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peter howard (@sleepysilvery) reported from Kingston upon Thames, England@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
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Mark Thorley (@MarkThorley1) reported from Blackheath, England@santanderuk absolutely fed up with your online banking never working. Impossible to run a business!!
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Steve Scarebear (@Scare158Steve) reported from Victoria, EnglandCant compliment the customer service @santanderuk on the phone & in branch enough. 3 times this week they have helped & advised me about what I can do while i wait for my replacement debit card which has been delayed by @RoyalMail not delivering in the expected timescales.
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Tony ****** (@tonysupernova) reported from Croydon, England@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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xxx (@Fabs11111111) reported from Kensington, England@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Grace Cuddihy (@GraceCuddihy) reported from Lambeth, EnglandCalling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Anna Pattenden (@CopybyAnna) reported from London, EnglandI seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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FOG101 (@FOG1O1) reported from Brentford, England@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Jen (@jenofthejenjen) reported from Bromley, England@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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David Crossinggum (@pmancat) reported from London, England@santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?
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Mrs R (@KateRenton) reported from Merton, England@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Nuclear Summer (@lizardUnicorn) reported from London, England@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Jason (@ldnexec) reported from Biggin Hill, England@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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Mrs L (@jo_1lesley) reported from Camberwell, EnglandDear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Heaton (@snowflake7890) reported@santanderuk Is there a problem? I'm not being paid today due to bank issues? What's happening?
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Ryan strawbridge (@Ryanstrawbridg2) reported@santanderuk is this something you could help with and do a charge back? I paid with credit card for a property that didn't exist
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3CommPR (@3commpr) reported@santanderuk @santanderuk phone banking may be busy at the weekend but the wait time is insane! Put a recorded message saying you have tech problems as that is better than people hanging on! #crisismanagement #damagelimitation #customerservice
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Kerry Baines (@KerryKerrymay77) reported@santanderuk the online chat just tells me to call up with my issue, not a fan of the robots operating the online chat service!
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Shortwave Listener (@HFtoUHF) reportedHello @santanderuk, how come I can only dowload transactions in CSV for the last 12 months? It gives me some insight into your antiquated back-end. Do you need help from someone like me? Frankly, it's rubbish.
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Douglas Robles-Thome (@DouglasRoblesT) reported@santanderuk The fact that me losing my phone totally blocks me from using my card online is appalling. Your online OTP service did not allow me to change my number. Had I been in danger with a broken phone I would have been stranded. Severely disappointed.
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First Disciple Yiling Wei Sect (@bluberryblushes) reported@santanderuk I don't want to hold an hour but I also can't register for online banking apparently...and I don't have access to a card because of the delay. Need to order shopping.
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Terry Spinks (@TerrySpinks5) reported@santanderuk My cards been declined for no reason today! Spent 2 hours on the phone, no answer, disgusting service… is there a problem… as your customers we deserve A reply!!!!
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Claire Nicholls (@ClaireN24742145) reported@santanderuk I’ve tried to phone several times and I’ve tried the chat function on your website and still can’t get an answer …. How do I get to speak to someone?! Getting desperate here … Not good!!!!
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Brett 🇩🇪🇬🇧 (@hantskentflyer) reported@santanderuk Go down again?