Santander

Is Santander down in Purley, Greater London, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Purley, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Purley, Greater London, England 01/23/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Website (15%)

    Website (15%)

  3. Login (15%)

    Login (15%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Purley, Greater London, England

The most recent Santander outage reports came from the following cities: Southwark, Brentford, London, City of Westminster and Beckenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Mobile App
United KingdomSouthwark Mobile App
United KingdomBrentford Login
United KingdomLondon Mobile App
United KingdomCity of Westminster Mobile App
United KingdomLondon Mobile App

Community Discussion

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Santander Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • ldnexec Jason (@ldnexec) reported from Biggin Hill, England

    @santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Is there a problem @santanderuk ?

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • FOG1O1 FOG101 (@FOG1O1) reported from Brentford, England

    @santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks

  • jo_1lesley Mrs L (@jo_1lesley) reported from Camberwell, England

    Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • WabaraPR Dr. Jacqueline Wabara (@WabaraPR) reported

    @santanderuk Unprofessional Scott in customer complaints tried to stop me from complaining about him using condescending terminology & gaslighting techniques during a call.He initially said I couldn't complain about him & then said the SLA for a response takes up to 8 weeks .

  • weemetj Kevinna (@weemetj) reported

    @santanderuk is the app down ? Havent been able to login since last night !!

  • dkbythesea1001 Deborah (@dkbythesea1001) reported

    @santanderuk You’re not helping Ukrainians or sponsors open accts in Worthing! We have appt on Friday in branch. Ukrainians took ID for scanning today as requested. Just had call that u can’t open their accts without us bringing a translator? WTF?

  • MysticalMumbai Mystical Mumbai (@MysticalMumbai) reported

    @santanderuk fed up with this bank and decided to close account , they will block your account for transaction, they done 9 times in one year and you need to call to bank again and again . Worst bank service ever

  • MysticalMumbai Mystical Mumbai (@MysticalMumbai) reported

    @santanderuk they will block your card for even £10 then need to call to the bank to verify and waste your 30 mins to confirm security check . I tried different bank Barclays which is quick . If you open account with Santander they will cause you inconvenience a lot

  • susiejgray09 Susie (@susiejgray09) reported

    @AmySharrocks @santanderuk Amy, when I (was lucky enough to) buy house/get mortgage, @bancosantander took weeks/made it super difficult to access v hard earned savings, delaying completion, jeopardising the sale. I vowed never to bank with them again and have not. Hope sorted soon.

  • drfereydoun f dejahang (@drfereydoun) reported

    @santanderuk 2.0 Your customer service frontline (your customer service frontline 2nd person) hung up on me!!! After that failure, I had to go trough the whole agonizing process. 3rd customer service front line was exception, she valued my time, she had a pleasant attitude and very helpful.

  • kodonnell1977 Kevin O'Donnell (@kodonnell1977) reported

    @santanderuk is there a problem with access to mobile banking?

  • MediaRunway The Runway Media (@MediaRunway) reported

    @santanderuk I’ve been on hold to your fraud team for hours and can’t use my business account. Please can you help?

  • teaguestar Paul (@teaguestar) reported

    @debbie14022 @santanderuk Got a someone opening an account using my name and I am trying to tell that to kill the account. Went into the shop explaining all and said can you block n kill the account ? No you have to phone up fraud dept !!!!!!! What a ****** joke of a bank