Is Santander down in Purley, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Purley, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Website (14%)
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Login (14%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (2%)
Live Outage Map Near Purley, Greater London, England
The most recent Santander outage reports came from the following cities: Southwark, Brentford, London, City of Westminster and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Mobile App | |
| Southwark |
Mobile App | |
| Brentford |
Login | |
| London |
Mobile App | |
| City of Westminster |
Mobile App | |
| London |
Mobile App |
Community Discussion
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Santander Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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moz💤
(@tinnie31) reported
@santanderuk can you help? @Ticketmaster have charged our daughter twice for one ticket & now she’s gone into her overdraft!
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Mahdi Jalilvand
(@JalilvandMahdi) reported
@santanderuk this is ridiculous, every 2 months you block my account and ask me to provide you some documents about my income and ask me who I paid and why?Is that all because I was born in #Iran ? It’s happened at least 5 times last 2 years.really disappointed
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☀️ Maddie Please Author☀️
(@MaddiePlease1) reported
@santanderuk @santanderukhelp I still cannot access my account. you have just sent my husbands death certificate back to him. Addressed to him. You sent it to my old address. Is this acceptable? Good customer service?
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dan
(@danny2520) reported
@santanderuk you have signed and promised to support the Armed Forces community. However, when we are posted abroad your staff say no charges will occur for withdrawals or transactions. 8 months no charges. However, new card arrives after one expired and charges re applied £100?
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☀️ Maddie Please Author☀️
(@MaddiePlease1) reported
@santanderuk Dear Mr Regnier, your company has just returned my husbands death certificate to him, at the wrong address. you have been utterly hopeless in dealing with this bereavement. your phone line is hopeless. I still cannot access the account.
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Pamela Berry
(@geordiepam) reported
@santanderuk you have the longest wait times of any bank I know tried last night gave up - been on the phone since 8am still no answer pathetic - stop working from home protect your staff so they can
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dan
(@danny2520) reported
@santanderuk no communications or guidence to warn me of these new charges? Being abroad is hard enough, as well as communicating back to UK to resolve these issues, is again time and money for me. Please can I ask that we are fairly treated and diverse as stated on the Covenant.
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Otto Osirian
(@OttoOsirian) reported
Wow I've just had the worst customer service experience ever with a @santanderuk complaints person, I just moved my bank to Santander and I will be moving away from them ASAP.
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You know who I am.
(@TheJulesWorld) reported
@santanderuk Over an hour trying to fix a problem on the app and call! Stop hanging me up!
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Mags Sanders 💙
(@MagsSanders) reported
@studio_co_uk @santanderuk I used my bank account to pay for goods that I haven't had , can you help with getting a refund ? Its been 35 days