Is Santander down in Purley, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Purley, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Live Outage Map Near Purley, Greater London, England
The most recent Santander outage reports came from the following cities: Brentford, London, City of Westminster and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
 Brentford |
Login | |
| London |
Mobile App | |
| City of Westminster |
Mobile App | |
| London |
Mobile App | |
| Beckenham |
Mobile App | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
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Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Agnew
(@AlexAgnewAA) reported
@JamesL77 @PreetKGillMP @santanderuk I mean I literally quoted a photo of Preet out in Harborne high streets listening to residents. Do you get her weekly email? Might give you an idea of what she is doing. If there is an issue you want to raise - raise it with her.
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Edel Harris OBE FRSA
(@Edelharris) reported
@ciarale01 @santanderuk Ciara - if you need any help send me an email
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Tara Jepson
(@jepson_tara) reported
@ciarale01 @santanderuk will hopefully be open to support customers in person from Monday when lockdown ends?
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M 💙
(@22qmum) reported
@ciarale01 @santanderuk I hope they do the right thing and give you your money back @MartinSLewis any further help or advice appreciated on this online fraud that many are being tricked by ?!
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Lance Fogan
(@lance_fogan) reported
@ciarale01 @santanderuk I to am very sorry hear this, Ciara. I hope @santanderuk will resolve this issue and refund the money that was taken from your account.
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Andrew Francis
(@AFrancisPhoto) reported
@ciarale01 @santanderuk Sorry this has happened. You will receive more scam calls and emails just ignore the emails and put the phone down if it happens again. If you have an iPhone, there is a block feature to block phone numbers. Hope you get your money back.
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dany
(@deccamitford) reported
cannot wait til I can leave @santanderuk a simple profile update I wish to do and after verifying my identity on the app 50 times on phone and email, they block me and tell me to ring up the help desk, not on your life son!
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Michelle Macca
(@irishmichellem) reported
@ciarale01 @santanderuk Oh no! Ciara, they are so quick. If in doubt put the phone down and call the bank yourself. Absolutely disgusting. The bank will sort it out for you, to get your much needed money back.
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🎀 𝐸𝓂𝒾𝓁𝓎 🎀 💚
(@EmilyyNics) reported
@ciarale01 @santanderuk Sorry to hear about this. It's just so awful and I hope that they catch the person who have done this. Sending u a hug xx
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The Two Fingered Gardener/writer 🥀🌼🎶🐧
(@NikiJRP) reported
@ciarale01 @santanderuk @santanderukhelp Oh no that's awful!! I'm so sorry, hope the bank gets that sorted for you xx