Is Santander down in Caterham, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Caterham, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (51%)
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Website (23%)
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Login (12%)
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Transactions (10%)
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Withdrawals (2%)
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Transfer (1%)
Live Outage Map Near Caterham, Surrey, England
The most recent Santander outage reports came from the following cities: London and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Dartford |
Transactions | |
| London |
Mobile App | |
| London |
Mobile App | |
| Beckenham |
Mobile App | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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elissar🌻
(@elissarhaidar) reported
@santanderuk hi santander how can i get in contact with customer service
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Tom Pine
(@undercoverpole) reported
@santanderuk Moan moan moan. I signed up with them years back. Earn good cashback every month and service is decent. If you want a good sign up deal I'd recommend it
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Katie Daines
(@KatieDaines82) reported
@santanderuk been waiting three weeks for paperwork to come out to remortgage and now on the phone for 40 mins and nobody has picked up! I will be going elsewhere as your customer service is terrible!!!
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Anthony Barratt
(@AnthonyB_Duku) reported
@radiochelsea @santanderuk Disgusting service that, 5 days to access her OWN money ?? It’s the banks doing the robbing now
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🅲🆁🅰🅸🅶 📷
(@TheOriginal_CC) reported
@santanderuk It could only get 'better' Your app was so bad and unreliable, no point in new features when it's down for maintenance or not logging in so frequently. We switched to Starling a month ago and never looked back.
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wendy brown 💙
(@bookster54) reported
@santanderuk at last! Within a day of my complaint landing on Pam's desk the refund was in my account. 2 weeks of being passed from pillar to post, 5+ hrs on mobile. It shouldn't be this hard - v poor customer service.
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A. Noble
(@ANoble63393050) reported
@LauraBerrillPR @Matronincharge @santanderuk Same happened with NatWest. DON'T CLOSE even if you transfer most of your business elsewhere. Get as many accounts you can Never know when one bank becomes impossible/closes the account for no reason.
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Kyle Blain
(@ThisbeaBlainie) reported
@santanderuk why did I just wait an hour to speak to your support team to get an o2 voicemail? That’s mad!
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Lady Chelsea Norris
(@radiochelsea) reported
from
Stockport, England
1/2 So @santanderuk my account goes into arrears for 1 day - you then block my account and takes 5 days to unlock meaning I can’t use my own money!!! How do I feed kids/get petrol? You suggest bank transfer how does that work at a supermarket?
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Bethany
(@beth1814) reported
@mommmy33333 @antanddec @santanderuk I wish you luck, just be aware it’s a real long shot for them to see this and do something about it. Have you tried loans etc to help you out?