Is Santander down in Caterham, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Caterham, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Live Outage Map Near Caterham, Surrey, England
The most recent Santander outage reports came from the following cities: London and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Mobile App | |
| Beckenham |
Mobile App | |
| London |
Login | |
| London |
Mobile App | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Jrs1cisco
(@CryptoCarperNFT) reported
@santanderuk I just walked up to the cashpoint as need baby food and milk,and can't bloody access my money, this is ridiculous.
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ducatista
(@StefaniaDaLondr) reported
@racheld21464680 @santanderuk Yes there’s an outage. If you go on the website version it says system problems
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Sue_Z
(@turkeygruel) reported
@santanderuk Can anyone recommend a bank that this doesn't happen to? I'm left hanging trying to verify a payment. My customers won't be happy if I can't get their parcels out to them in the morning. It's almost midnight and I'm still working because your app has crashed!!
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Graeme Cooper
(@GraemeC60278265) reported
@KerryFarquhar2 @santanderuk Yeah we tried that as well we unfortunately live month to month nowadays due to cost of living so was partners wages going in? Can't even transfer to my acc it's beyond shocking seriously?Every customer shud b compensated?
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Ste_lad
(@Stelad22) reported
@Sando34916 @santanderuk Having same problem as we speak
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Kerry Farquhar
(@KerryFarquhar2) reported
@GraemeC60278265 @santanderuk Unreliable to say the least. Can’t even access the app to transfer money to another account with a different bank 🤯
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joanne younge
(@joannechief) reported
@santanderuk Hurry up and sort the problem out . Got bills to pay !!!!
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Stephanie Zunde
(@StephanieZunde) reported
@santanderuk What happened to the updates? Fantastic customer service 🙄
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kuntkevin
(@kuntkevin) reported
Hurry up and fix this ****. I get paid tonight and have **** to pay @santanderuk
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Pixie Vannucci
(@Pixie_vannucci) reported
@oliverdowden1 Ye me to its horrible when you have an illness that can take control of you so fully and quickly. When @santanderuk wouldn't give me disability adjustments it was awful. They'd force me into situations were I had full blown public episodes then use it to "show I was a problem"