Is Santander down in Caterham, Surrey, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Caterham, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (59%)
-
Transactions (12%)
-
Website (12%)
-
Login (12%)
-
Withdrawals (3%)
-
Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
-
Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
-
Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
-
Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
-
Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
-
Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
-
Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
-
Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
-
Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
chijioke
(@chijiokenwaob) reported
@santanderuk How long would it take to resolve this issue? My whole Saturday plans are in jeopardy as I can’t go out and waiting on this fix
-
Benny Scotland
(@benny01020304) reported
@santanderuk nice one Santander, closing branches left, right and centre yet your app and online banking have both been down for several hours now. Simply not good enough.
-
Ros Mackenzie
(@Rosmack) reported
@santanderuk Any idea how long the app will be down. I can’t access my account.
-
Dave O'Shea
(@djoshea77) reported
@SteveGinge19 @SuzanneLestrade @santanderuk Had same problem, but appears to work for small amounts, try £25. Might work?!
-
It is - what - It is 👀
(@BenKastro357) reported
So I can’t access any of my account because @santanderuk says I can’t.
-
Ruby
(@Ruby29201698) reported
@santanderuk Can’t u please explain why no one can’t use there mobile banking or go To Santander site and login to their account or u can’t even call anyone to help
-
marion
(@xxmazzaxxx) reported
Just because you are doing maintenance. @bancosantander @santanderuk you have no one manning your phone lines and the app has gone down. Cheers for spoiling my shopping trip. Time to change banks I think. 2nd issue in 2 days. Imagine not being able to gain access to your funds
-
Ella Chacha 🌻🍰💄🌸🌷💃
(@elacha123) reported
@santanderuk @santanderukhelp #Santander #SantanderUK I'm now going to spend Saturday looking for a new home for my money, no access to my account/money for hours now. No explanations. Not good enough!
-
Robert Cann
(@frodo10121984) reported
@santanderuk This is unacceptable the fact that online, mobile and telephone services are all down is a joke. How are customers supposed to be able to do anything when you are not there to support?
-
Mr David
(@zebradavid) reported
@santanderuk @santanderukhelp I’d seen the messages in your app stating you were doing maintenance of the app, however I think your maintenance has broken the app, I keep getting a sorry something went wrong message when it tried to load, will there be a fix for this please?