Is Santander down in Caterham, Surrey, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Caterham, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (53%)
-
Website (18%)
-
Login (18%)
-
Transactions (6%)
-
Withdrawals (6%)
Live Outage Map Near Caterham, Surrey, England
The most recent Santander outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Login | |
| London |
Withdrawals | |
| London |
Transactions | |
| London |
Transactions | |
| Redhill |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
-
Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
-
Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
-
Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
-
Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
-
Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
-
Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
-
Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
Jeff Wilkinson
(@JWilko100) reported
@santanderuk - great service last week in a branch, now unfortunately awful service on contact centre. I’ve had a payment blocked despite being fully authenticated, spent 57 minutes on hold yesterday, now run back and still on hold- all I want to do is make a payment. V annoying
-
Stephen Kerr
(@TheRunningDon) reported
Hello again @santanderuk @santanderukhelp Thank you for your email on the mishandling of my complaint, in lieu of the promised (but as yet unmaterialised) phone call. Sadly, it offers no resolution and completely misunderstands the issue 1/2
-
The MDL World Of L&D
(@MDLsLandD) reported
@santanderuk @santanderukhelp @santander #fraud #disgustiging #leavethisbanknow My partner was the victim of fraud and waiting on a phone for over and hour with the Santander fraud team, only to be greater by disgusting customer service from 'Sophie', LEAVE THIS BANK NOW!
-
Arash Mazinani
(@arashmazinani) reported
@Victoria_TMC @TrinityLeeds No worries. There's also the @santanderuk work café but there only semi open. The woods in Chapel Allerton I think do drop in hang out all day working. And the Left Bank in Hyde Park also used to do one for free. But not sure now.
-
Laura Hogger
(@LauraMillerGB) reported
@santanderuk When writing to my husband & I about our new joint account, please address to us both. Not just my husband. This is 2021. New customer not happy 🙄 especially as it was I who initiated the switch not the husband! Can you change this please?!
-
Nicola Gibson
(@nicgib90210) reported
@santanderuk the level of service I am receiving from you is horrendous! All I want is a new card and it’s taken 2 weeks and you can’t even manage that
-
Kira Geddes
(@proudmummy10) reported
@santanderuk my online banking isn’t letting me log into it & my app. Is there an issue?
-
MD
(@MD35165608) reported
@AnthonyRoseSnr1 @santanderuk Exactly, too few staff, not trained properly and bad attitude. I never chose to be a customer with this horrible bank in the first place and never will be
-
Stephen Kerr
(@TheRunningDon) reported
I remain confused as to why a human being working for @santanderuk @santanderukhelp has no wish to engage in a person to person conversation. It would be lovely to hear from ‘a real person’ as soon as one can be persuaded to pick up the phone. With all good wishes. Thx 2/2
-
Charlie Robery
(@CharlieRobery) reported
Anyone having issues with Santander? Can't put a payment through, saying my details are incorrect but 100% are the details in front of me. Before I join a phone queue for 2 hours, is this happening to anyone else? @santanderuk @santanderukhelp