Is Santander down in Caterham, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Caterham, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (60%)
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Login (13%)
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Website (12%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Erik n Erika With A K
(@Erik12354) reported
@santanderuk honestly you need to sort yourselves out, I need help urgently and I myself am unable to get through on the phones, we need 24 hour call centres for our banking, for any problem, not what currently is in operation. if you fine myself for the problem I’m not paying.
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Nick
(@brownn2) reported
@santanderuk you’re next, you were meant to be sending me documentation to sign and return to start the charge back process over a week ago because they were ignoring me and you have also let me down!
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✿.*☆.Ｍａｘｉｅｊａｎｅ.☆*.✿
(@maxiejane) reported
Credit where credit is due. @santanderuk have unblocked my account after a week of frustration and stress. Thank you for resolving the issues. #safisfied #greatoutcome #happyclient
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✿.*☆.Ｍａｘｉｅｊａｎｅ.☆*.✿
(@maxiejane) reported
@carleton_alan @santanderukhelp @santanderuk Hope you have had your issues resolved, they finally saw sense and unblocked my account! 🙌
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Gem
(@Fruitnamedlady) reported
@santanderuk hello. Have you fixed the in branch issue of scanning the new driving licence yet pls? I can’t open an account because of it. I have bills stacking up.
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Gill Humes
(@littlechickpea1) reported
@caitlinmoran Stay away from @santanderuk . Gone massively downhill with customer service so I too wil be moving business and current account to starling.
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Isla Dowds Skinner
(@Isla_Skinner) reported
@santanderuk 45 mins on hold and I understand that you may have significant staffing issues but my goodness that thumps music is very very wearing for that length of time and verbal interjections too frequent! Please - something soothing and varied not stressful!
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Dean
(@DeanCharlson) reported
@MartinSLewis I am buying a £50k car but feel @santanderuk are putting me at risk with there cash Transfer operation as they’re telling me to transfer call over consecutive days instead of one large payment when I am in the garage premises. Can you help with a solution?
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🏴 The Lonely Ranger 🏴
(@Chris_Daniels21) reported
@santanderuk Excellent customer service today. I lost my debit card somewhere in the house and in a flap I called your helpline. The operator couldn't have been any more professional and sorted my calamity out without fuss. Thank you so much #Goodbank #GoodCustomerService
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The Wanstead Tap
(@TheWansteadtap) reported
Hey @santanderuk @santanderukhelp an account has set up fraudulently for our address - can you contact us about this urgently - another identity theft issue