Santander

Is Santander down in Caterham, Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Caterham, Surrey, England 03/03/2026 03:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (13%)

    Website (13%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Quincun36705461 Quincunx (@Quincun36705461) reported

    @MorganBroadcast Charlotte, forget the ombudsman, go straight to the papers, recommend #GBNews. And take with you the other people here who have had similar problems with these cynical brands, #VirginActiveUK & #SantanderUK. Fight back!! @julesserkin

  • OdonnellEleanor eleanor odonnell (@OdonnellEleanor) reported

    @Grassmonster3 @VirginActiveUK @santanderuk Terrible to think that virginactivrUK gyms have not vetted their workers even when clearly it was not an opportunist but someone with access to lockers. In my opinion the whole thing was an inside job.

  • Micronet1401 Mike. 🇬🇧🇺🇦 (@Micronet1401) reported

    @MorganBroadcast @santanderuk How did they access your phone assuming it would have been PIN or fingerprint locked ???

  • mt0neg ... (@mt0neg) reported

    @MorganBroadcast What you need to do is get on TV news. Get the word out publicly so that no one else gets victimized by @santanderuk. This will also insure that the STAKEHOLDERS of santanderuk, while sitting down to dinner, will hear the WHOLE THING! Public uproar with no escape is what it takes

  • Linzdelene Lindsey Revell (@Linzdelene) reported

    @MorganBroadcast That's awful. After reading this I'm going to look into changing bank accounts. Business and personal @santanderuk

  • The_H_Machine The H Machine (@The_H_Machine) reported

    @MorganBroadcast @santanderuk If they had access to your Santander App, then they can view the card.

  • matthew_newnham Matthew Newnham (@matthew_newnham) reported

    @MorganBroadcast Wow Charlotte, how horrible. I am so sorry you've been subjected to this crime and the unacceptable response by @santanderuk. I sincerely hope you can get your money back ASAP and with as little further stress as possible. P.S. FWIW, I'm sure your thread will help others.

  • alwyen Lisa Clancy 🐕‍🦺👩‍🦼👩🏻‍🦽⚜️ (@alwyen) reported

    @MorganBroadcast @santanderuk But you can access your pin through banking app if they've been able to transfer the bank must realise they could have got your pin same way

  • kegster12002 Kerry Robinson (@kegster12002) reported

    @Judeet88 @MorganBroadcast I am sickened by your thread Charlotte and furious @santanderuk for their lack of concern or help. I really hope you get it resolved. It’s such an awful feeling and I am sending hugs. Also a co-op bank customer, who have been brilliant with fraud and support.

  • xMrsKellyLx Kelly (@xMrsKellyLx) reported

    @MorganBroadcast So sorry to hear this Charlotte. Do you know if @santanderuk spoke to anyone using your stolen mobile/left a msg? If yes, then they've breached GPDR. I would make a subject access request for your info as there should be a copy of all the calls & what actions they've carried out