Is Santander down in Caterham, Surrey, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Caterham, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (53%)
-
Website (18%)
-
Login (18%)
-
Transactions (6%)
-
Withdrawals (6%)
Live Outage Map Near Caterham, Surrey, England
The most recent Santander outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Login | |
| London |
Withdrawals | |
| London |
Transactions | |
| London |
Transactions | |
| Redhill |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
-
Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
-
Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
-
Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
-
Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
-
Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
-
Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
-
Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
-
Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
Jacqui SmethurstTodd
(@1977pandora) reported
@santanderuk I have a complaint. I wish to complain via email as after being kept waiting on the phone for over two hours whilst trying to sort a fraud issue I decided to email. Impossible only phone numbers available. Not only is this frustrating but 1/2
-
Diane Parish🇪🇺🇨🇾#RejointheEU
(@dianepar) reported
@santanderuk absolutely disgusted that I am left without access to MY funds. A block placed on my account on 2nd September as they wanted proof of residency etc. Papers requested were provided and block lifted. Further paperwork required and another block placed with no notice
-
Paul Evans
(@PaulEvans007) reported
@santanderuk Why is your telephone service so abysmal? After a 25 minute wait listening to the usual patronising messages and nauseating muzak, I’m answered by someone so rude and disinterested that I realise I’ve completely wasted my time. Do you hate your customers that much?
-
Tom
(@_TomCork_) reported
@santanderuk access to online banking blocked without apparent reason. Called helpline, answered a lot of security questions to be told the lady can't help. Now on hold for more than 1 hour and have to cancel the call. Please advise.
-
Diane Parish🇪🇺🇨🇾#RejointheEU
(@dianepar) reported
@santanderuk should be held to account blocking accounts with no notice and still not sorting their admin over a 5 week period. Who are they to be able to prevent access to funds for no good reason. Paid taxes and dues and cannot access monthly pension - causing untold stress
-
hoodedpigwoman
(@hoodedpigwoman) reported
Absolute shambles at @santanderuk @santanderukhelp Twice overpaid the mortgage and they've put it against the wrong part of the loan, despite our clear instruction. Made a formal complaint which wasn't acknowledged. Impossible to get through on phone.
-
Jonathan Abrahams
(@jca8155) reported
@santanderuk absolute nightmare dealing with your security team. Over 2 hours of my life wasted with 5 phone calls. Appalling service!
-
Jacqui SmethurstTodd
(@1977pandora) reported
@santanderuk 2/2 it is discriminating against the deaf and hard of hearing. Really Santander your service is awful!
-
Dan B
(@djbeach73) reported
@jameseonline @santanderuk @santanderukhelp wudnt b so bad if cud just leave old one as is & open new issue a/c but they won’t allow U to (unless cud open new issue in partner/joint names?) bye bye #Santander savings leavin U now
-
The_Dotfather
(@The_Dotfather) reported
@santanderuk what’s your current wait time since you have a tendency to block my card and waste my time waiting for support on a call for an hour….