Is Santander down in Caterham, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Caterham, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (49%)
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Website (23%)
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Login (13%)
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Transactions (11%)
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Withdrawals (2%)
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Transfer (1%)
Live Outage Map Near Caterham, Surrey, England
The most recent Santander outage reports came from the following cities: London and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Dartford |
Transactions | |
| London |
Mobile App | |
| London |
Mobile App | |
| Beckenham |
Mobile App | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Torralion
(@DavidLe37137721) reported
@santanderuk guys, COVID and remote working are no longer and excuse. I’m having to move my home into a storage unit and move into emergency accommodation because you guys cannot seem to print our sellers onward mortgage (heard of email? It’s 2021). Even a fax would work #jokers
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Sensible Debate
(@nfptalk) reported
@santanderukhelp @santanderuk Did you manage to get anywhere with this issue?
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semps
(@msemps) reported
@santanderuk we are due to move house on Tuesday. You promised our solicitor yesterday, that they would receive a fax today confirming funds to be released on Monday. No fax. She called and was told, "there's nothing I can do"... Removals booked everyone ready to go, please help!
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Jamie
(@dejambojambo) reported
@santanderuk this service is a shambles, yet again another weekend no bank
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nicola
(@GleannIucha) reported
@santanderuk would be best to remember that unless you’re loaning us something - it’s our money not yours Complaint service disgraceful - pity the fantastic branch staff whose hands are tied
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Helen Langan
(@helen_langan) reported
@santanderuk Trying to solve an urgent problem and your web site chat is useless, no way to speak to anyone central or at branch, appalling service! People need to be able to speak to humans all issues don’t fit into an AI algorithm. Can someone DM with a contact number thanks.
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TimothyAlcock
(@TimothyAlcock) reported
Banks are always shut when your not at work, no wonder they are closing branches down. They are even shut on bank holidays... takes the mick. @NatWestGroup @santanderuk
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Cookie
(@Cookie32243716) reported
@santanderuk I've applied for an account and got email on Monday to say it was now up and running. One slight issue, i haven't been given sort code or account number. How long will it take to get those details
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Kay Carrick
(@kay_carrick) reported
@santanderuk can you please contact me regarding mail the REPEATEDLY comes to my address for the previous owner despite me being assured there is now a block on his Mail coming to this address!
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Cat Davies
(@KittyCointreau) reported
God @santanderuk - can you fix your site so people can pay credit cards again? It's been broken a week now & your phone service is 👎! Then paid from my other banking app & getting text after text saying I need to pay! I've been trying & have! it's like you dont want me to pay!