Santander

Is Santander down in Caterham, Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Caterham, Surrey, England 02/11/2025 01:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Login (27%)

    Login (27%)

  2. Mobile App (24%)

    Mobile App (24%)

  3. Website (22%)

    Website (22%)

  4. Transactions (20%)

    Transactions (20%)

  5. Withdrawals (7%)

    Withdrawals (7%)

Live Outage Map Near Caterham, Surrey, England

The most recent Santander outage reports came from the following cities: London and Bromley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Login
United KingdomLondon Transactions
United KingdomLondon Website
United KingdomLondon Website
United KingdomBromley Website
United KingdomLondon Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • 95jayutd Erik ten hag my manager 🇳🇱🇳🇱🇳🇱 (@95jayutd) reported

    Just wanna say @santanderuk your a ******* joke I am changing banks I have been frauded 3 times now and I am sick of it your customer care is a ******* pathetic joke aswell

  • Zain8987 Zain (@Zain8987) reported

    @santanderuk reminder that this bank sided with fraudsters that stole money from my account after stealing my phone. Rather than believing a customer for 9 years with proof of a crime reference. Do not bank with @santanderukhelp they don’t care about you

  • BrandNew_Dawn Brand New Dawn (@BrandNew_Dawn) reported

    @santanderuk @ITVTonight Very disappointed that you dont answer your phones to a customer trying to report fraud. Holding for 40 minutes yesterday and 45 today and still waiting...

  • carolmichael carol ferrary (@carolmichael) reported

    @santanderuk @santanderuk current account is being held hostage. Red tape and 16 hours after a promise of lifting the block, still no access!!’nn

  • gypsyseye crystaltips (@gypsyseye) reported

    @davymartin346 @santanderuk I agree no on line chat no one picking up the phone, why say 24/7 help when you can't get it😡

  • JaneLoewy Jane Loewy (@JaneLoewy) reported

    @santanderuk how do I contact you to report a found card? I do not bank with you and do not wish to sit thru your customer queue to report it. Thank you.

  • Teo2716 Teo27 (@Teo2716) reported

    @santanderuk your app is just hanging today and I can’t access my account - is there a system problem?

  • FPL_TheMak Scott (@FPL_TheMak) reported

    @santanderuk @santanderukhelp your telephone service is getting worse. Twice now I’ve called my Select number and been told “ill speak to this team” then next thing I know I’m transferred and on hold. No explanation. 47 minute call there to merge two personal ids.

  • Danni462063683 Danni (@Danni462063683) reported

    @santanderuk extremely annoyed and frustrated that Santander have blocked my debit card and state it can take 5 working days to be reinstated. Its hard to believe that in the year 2022 your systems and policies are so rigid. No access to a debit card in these times of crisis!

  • DiDav246 Diane Davies (@DiDav246) reported from Coventry, England

    @santanderuk my grandson saves his hard earned cash with you He paid in 450 to a machine in Coventry a member of staff saw him do this. Error message showed only £235. This was queried following day but they insist machine has verified it Remember Post office fiasco Shoddy work