Santander down? Current status and problems in Caterham, Surrey, England

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Caterham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

• 
  Mrs R (@KateRenton) reported 10 minutes ago from Merton, England

  @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ultimatebarbiegirl (@ultimatebarbs) reported 51 seconds ago

  Terrible service from @santanderuk grrrr why can’t i just access my own cash without 40 minute phone calls

• 
  Martin 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@MartinAbell17) reported 2 minutes ago

  @santanderuk can’t get through on the phone to complain. Not driving miles to my nearest branch and you provide no facility to complain on line. Poor customer service

• 
  Blue and Shots (@Bluelion2007) reported 3 minutes ago

  @santanderuk 50 minutes on the phone to ask why my card is not working. Still waiting for someone to answer, time to switch banks I think

• 
  A. Noble (@ANoble63393050) reported 4 minutes ago

  @LauraBerrillPR @Matronincharge @santanderuk Same happened with NatWest. DON'T CLOSE even if you transfer most of your business elsewhere. Get as many accounts you can Never know when one bank becomes impossible/closes the account for no reason.

• 
  Maxine Travis (@Maxine_Travis) reported 5 minutes ago

  @radiochelsea @santanderuk Left them as well terrible bank never again 😩

• 
  wendy brown 💙 (@bookster54) reported 10 minutes ago

  @santanderuk at last! Within a day of my complaint landing on Pam's desk the refund was in my account. 2 weeks of being passed from pillar to post, 5+ hrs on mobile. It shouldn't be this hard - v poor customer service.

• 
  🅲🆁🅰🅸🅶 📷 (@TheOriginal_CC) reported 10 minutes ago

  @santanderuk It could only get 'better' Your app was so bad and unreliable, no point in new features when it's down for maintenance or not logging in so frequently. We switched to Starling a month ago and never looked back.

• 
  FI Monty (@Mpa091191) reported 10 minutes ago

  @MoneySavingExp @santanderuk Terrible service at your Brixton branch. I have an existing Santander account, and as per instructions on your website, made an appointment to switch a bank account into my existing Santander account to take advantage of your switch offer (1/3)

• 
  Anthony Barratt (@AnthonyB_Duku) reported 10 minutes ago

  @radiochelsea @santanderuk Disgusting service that, 5 days to access her OWN money ?? It’s the banks doing the robbing now

• 
  Lady Chelsea Norris (@radiochelsea) reported 16 minutes ago from Stockport, England

  2/2 you then suggest get cash out, you’ve shut all the branches? Also no one takes cash anymore. You then suggest using my other accounts with you - that I have no cards for. So how do I pay for food? Absolutely disgusting service and I will be leaving @santanderuk