Is Santander down in Caterham, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Caterham, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Live Outage Map Near Caterham, Surrey, England
The most recent Santander outage reports came from the following cities: London and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Mobile App | |
| Beckenham |
Mobile App | |
| London |
Login | |
| London |
Mobile App | |
| London |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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paulo
(@P1Photography) reported
@santanderuk ive gotta santander account, ive never really used it much, however thought id start using it & transfering money, so tried to login as i have login details and it wnt let me login
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Lizzie D
(@LizDallimore) reported
@santanderuk You have the worst Customer Care I have ever had the misfortune to experience. Do you bully all your customers into having to make a withdrawal or a shop purchase in order to qualify for a bank card? Absolutely dreadful new mandatory regime! Shame on you!
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🅲🆁🅰🅸🅶 📷
(@TheOriginal_CC) reported
@santanderuk It could only get 'better' Your app was so bad and unreliable, no point in new features when it's down for maintenance or not logging in so frequently. We switched to Starling a month ago and never looked back.
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Misha Tailor
(@MishaTailor) reported
@santanderuk the most disgusting service ever. I’m about to lose my dream home, because your mortgage centre can’t respond in urgent manner to an urgent query.
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Oliver
(@Oliver63953847) reported
@santanderuk can people who use 123 mini accounts switch to different banks using the switch guarantee service?
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gadinia
(@gadinia345) reported
@Hollybob1232 @santanderuk Dm @viewcyberhelp for instant recovery ASAP he help me solved my problem when I have similar issue with my locked account. 100% sure
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Ronni mckay
(@ronni_mckay) reported
Never seen anything quite as rubbish as the Santander mobile banking app chat . They tell you how you can close your account on there but when you go on there they make it impossible to get past the first 2 questions. I want to close my credit card account @santanderuk HELP
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Natasha
(@Natasha30160938) reported
@santanderuk my son has been waiting for his railcard for 3 weeks, still no sign of it! Great service for students, we also had to chase for a missing letter, after 2 weeks and several calls later, they gave him the ID on the phone, not a great start!
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Martin 🏴
(@MartinAbell17) reported
@santanderuk can’t get through on the phone to complain. Not driving miles to my nearest branch and you provide no facility to complain on line. Poor customer service
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Andy
(@thehitcher34) reported
@santanderuk is Doncaster branch open on a Saturday? It says so on the website but I want to check before travelling, thanks.