Santander

Is Santander down in Caterham, Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Caterham, Surrey, England 03/14/2026 10:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Transactions (10%)

    Transactions (10%)

  4. Login (10%)

    Login (10%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Caterham, Surrey, England

The most recent Santander outage reports came from the following cities: London and Dartford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Transactions
United KingdomLondon Mobile App
United KingdomDartford Transactions
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomBeckenham Mobile App

Community Discussion

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Santander Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • EdStudham Ed Studham (@EdStudham) reported

    @santanderuk as a long term customer could I potentially have an email, update of even a vague bit of communication about my loan application? Might be nice

  • MarcellaDwek M@rc3lla (@MarcellaDwek) reported

    @santanderuk @santanderukhelp Can you please help as I am Deaf and my account have been blocked out. I need to speak with someone from the bank regarding my account. Thanks.

  • SailFreeUK breasonable (@SailFreeUK) reported

    @santanderuk Wish you would concentrate on UK customer service, you are a bank not a motor racing company.

  • RyanHa1993 Ryan Harvey (@RyanHa1993) reported

    @santanderuk You literally have the worst customer service known to man, what’s your company motto… ‘Go the extra mile, to **** with our customers’

  • ChelssBahh anti247 (@ChelssBahh) reported

    @santanderuk have ruined my Christmas, not allowed to access my own wages cos I haven’t worked there for 3 months???? So now I can’t use my money and it’s the DAY before Christmas?!

  • 1kilroywashere Kilroy Was here (@1kilroywashere) reported

    @santanderuk Online Banking - We’re sorry Online Banking isn’t available at the moment. We’re working to fix the problem as soon as possible.

  • steve1_9_6_2 Steve Bradley (@steve1_9_6_2) reported

    Shocking customer service from @santanderuk 15 minutes and waiting to cancel a stolen card. Will we be reimbursed if my account is emptied while you fail to answer ?

  • AzK1099 AzK (@AzK1099) reported

    @santanderuk How about your Finchley Central branch update their website to show its customers the correct opening times. My mother is now standing in the street waiting and when she asked a member of staff about this she was called rude. Disgraceful service frankly.

  • timmul01 timmul (@timmul01) reported

    @santanderuk @santanderukhelp You have blocked my online account for no reason and the ONLY way you'll let me fix that is via a 70 MINUTE phone queue. Disgusting service. Get enough staff. I need to pay for things - it's Christmas.

  • KatieHaxby Katie Haxby (@KatieHaxby) reported

    @santanderuk any known issues? I used my card fine a few hours ago and now Amazon saying there’s an issue with my bank and they can’t fulfil my order. I’ve checked my account and all@is as it should be.