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Santander

Santander down? Current status and problems in Caterham, Surrey, England

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Caterham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  • 39% Mobile App (39%)
  • 26% Website (26%)
  • 17% Transactions (17%)
  • 11% Login (11%)
  • 6% Transfer (6%)
  • 2% Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • revjdouglas
    Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • ldnexec
    Jason (@ldnexec) reported from Biggin Hill, England

    @santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.

  • judithhall67
    Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • BigestPaul
    Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

  • KateRenton
    Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • AvoidInertia
    AvoidInertia (@AvoidInertia) reported

    @santanderuk I’ve been on hold for over 20 minutes trying to speak to someone in business banking. Why is it impossible to speak to you guys?

  • FredSmi22494411
    Fred Smith (@FredSmi22494411) reported

    @santanderuk I've been scammed and you REFUSE TO HELP

  • TheDreamSociety
    paul west (@TheDreamSociety) reported

    @santanderukhelp This is an automated message - second time ive received it, real classy customer service @santanderuk

  • duncgreenfinger
    Duncan Jones (@duncgreenfinger) reported

    Absolute joke @santanderuk I’ve been on the phone 53 minutes first time, no response. Second time 43 minutes, connected but no one picked up. I have a issue with my card and currently while out at the shops

  • it_aint_mebabe_
    it_ain't_me_babe (@it_aint_mebabe_) reported

    @santanderuk problem with payments ? On Mastercards today at all? I can’t pay for anything on any of my cards

  • Rorflem
    Rory Fleming (@Rorflem) reported

    @BBCNews @SkyNews have you been made aware of the issues customers with @santanderuk card payments both contactless and chip and pin. Any other banks affected?

  • heaven_eco
    Eco Heaven (@heaven_eco) reported

    @santanderuk are you having issues with Mastercard debit cards not working? Mine was declined and asking for authorisation today.

  • blightybibi
    Bibi (@blightybibi) reported

    @santanderuk just poor customer service at the moment! Why don’t you have enough people answering the phones?

  • _fadgie_
    Chri55 McFadyen 🏆 (@_fadgie_) reported from Lochcarron, Scotland

    Is there a problem using #Santander bank cards at the moment @santanderuk

  • Alexormond94
    ALEX (@Alexormond94) reported

    @santanderuk fix up !!!