Is Santander down in Caterham, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Caterham, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Login (18%)
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Website (12%)
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Transactions (8%)
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Withdrawals (4%)
Live Outage Map Near Caterham, Surrey, England
The most recent Santander outage reports came from the following cities: London and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Mobile App | |
| Beckenham |
Mobile App | |
| London |
Login | |
| London |
Mobile App | |
| London |
Login |
Community Discussion
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Santander Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Ken Miller
(@KenMiller1969) reported
@santanderuk third or maybe fourth time calling to sort out your issue with me buying content from Microsoft, I Just love hours on hold. I used to work for you and pity your staff
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Rachel Procter
(@ProcterRachel) reported
£485.63 plus interest for the last 11 years this money has been sat in your bank account because of YOUR error!!! Just in case people wonder why I changed banks to @santanderuk this is why. In addition to getting this money via the courts system, I’ll also be contacting
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Michelle Lallaway
(@moolarmuffin) reported
@santanderuk Need advice. Elderly neighbour has been a victim of fraud. He has disabilities, finds speaking difficult. Been on the phone for hours today trying to sort it out. Numerous texts, hours online, ending in phone lines going dead, neighbour still needs assistance. Help
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jake micheal
(@jake_micheal963) reported
@novakg11 @santanderuk @cybarpunk101 can help you i could recover my account back through their help
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David Brimson
(@Brimson1) reported
@santanderuk Just received 2 quotes for car insurance. One from you and the other from Go Compare. Santander is £342 and Go compare is £290. I'm a customer too. Why the large difference? Still not the cheapest though. Lloyd's bank is £265. Can my own bank Santander match this?
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Nav
(@nav_sl90) reported
@AskNationwide Hi, I've received a letter from @santanderuk stating I haven't made two direct debit payments from my Nationwide account. I have called them and they can't see an issue they said and have advised to get in touch with you. Can you help please?
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James charles
(@Zapex111) reported
@santanderuk how can we get the £550.00 back that was scammed out of our account by someone claiming to be you? we trusted them because they used the same script your customer services used when our account was hacked.
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Mariam O'Gorman
(@mariaminpeace) reported
@santanderuk Again? Online Banking We’re sorry Online Banking isn’t available at the moment. We’re working to fix the problem as soon as possible.
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Jess
(@Jess_carter) reported
@santanderuk how do I tell you that you have the wrong email address and I am not your customer?
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Tipper
(@Youngty16) reported
@santanderuk yall be on some fraud ****… yall must think i work for your ***’s… watch me closing my account..