Is Santander down in Caterham, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Caterham, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Website (19%)
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Login (19%)
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Transactions (6%)
Live Outage Map Near Caterham, Surrey, England
The most recent Santander outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Login | |
| London |
Withdrawals | |
| London |
Transactions | |
| London |
Transactions | |
| Redhill |
Mobile App |
Community Discussion
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Santander Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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0xSteel (🤖,👽, 🐸)
(@0xsteel) reported
@santanderukhelp @santanderuk why do you not staff your fraud help desk with enough people? You have blocked my account for 2 days and it’s impossible to get through.
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0629
(@dyndre0629) reported
@santanderuk I just transferred some money from my account but hasn’t arrived at my Nationwide account. Is there an issue with payments?
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Fatmango
(@Fatmango11) reported
@ABoyandastick1 @santanderuk I am in SA now on holiday Am with Starling bank and they have been brilliant No problem with anything 100% recommended
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MG
(@MerryemGurler) reported
@santanderuk fix your ATM machines at Tottenham High Road branch. Seriously the customer service there is already horrendous and now all 3 ATM are down. What kind of service is this amkkkkkk
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Simon J Baker
(@simonjbaker) reported
@santanderuk Why does quick transfer between internal accounts still not work. It's been broken for over a year now.
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GrayINK NFT’s
(@Faithdelivers1) reported
@TheCryptoLark @santanderuk eat ****! Will be closing my account
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Charlotte Chunawala
(@Charlottecw65) reported
I just can’t understand who thinks those awful @santanderuk ads are a good idea. Making jokes about people borrowing money or being scammed …????? How is any of that funny ???
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Michelle
(@_mich_alice_) reported
@santanderukhelp @santanderuk registering for Santander boosts, got to register my card and had to verify via app, went back to confirm verification on boosts page pressed verified this via app then it timed out. Can now log in but can’t get further as it says card is already
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Alex McFadyen
(@AlexMcFadyen136) reported
@santanderuk @santanderukhelp have the worst customer service! Shocking line due to them working from home and no help. Refused to give any information so I could log a complaint. Will never bank with them again!!!!
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Sofa Bear
(@SofaBearr) reported
Also is the @santanderuk @santanderukhelp app still broken?