Is Santander down in Caterham, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Caterham, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (40%)
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Website (26%)
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Transactions (16%)
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Login (11%)
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Transfer (5%)
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Withdrawals (2%)
Live Outage Map Near Caterham, Surrey, England
The most recent Santander outage reports came from the following cities: London and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Transactions | |
| London |
Mobile App | |
| Dartford |
Transactions | |
| London |
Mobile App | |
| London |
Mobile App | |
| Beckenham |
Mobile App |
Community Discussion
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Santander Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Anna Pattenden
(@CopybyAnna) reported
from
London, England
I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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peter howard
(@sleepysilvery) reported
from
Kingston upon Thames, England
@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Nools #StandwithUkraine #ToriesOut #wearamask
(@Noolslovesbling) reported
@Lee53264200 @santanderuk Maybe if they spent £££ on their systems and not on those highly irritating Ant & Dec it might be working @santanderuk
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EnigmaticBohemian
(@EnigmaticBohemi) reported
@lickleheart @santanderuk Santander was down last people couldn’t access money, mothers couldn’t get nappies for their babies or people petrol in their cars. We apologise but are lines are busy🙄. More branch’s closing and every week working on their IT hindering access to your money. What is going on !
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Farra Ali
(@iloveyuw2) reported
Shocking SERVICE FROM @santanderuk !!!!
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steve
(@stevebrown7037) reported
@santanderuk when are you going to fix the app! I can’t access my account to make a payment. It shouldn’t be down for this long!!
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Chris Graham
(@chris_Graham_76) reported
@santanderuk All fixed, DD’s have left payments have come in and I’ve just transferred money. Thank you for fixing the Technical issues
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Yvonne marceau
(@YvonneMarceau) reported
@santanderuk @ScuderiaFerrari @twinklresources Good idea. Invest in training the nation’s youth and maybe you’ll be able to recruit people who can actually implement systems that work! What a shambles yesterday was - Santander denying access to their customers and then shrugging it off as ‘some issues’.Ferrari deserve better.
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George Ulmann
(@georgeulmann) reported
@santanderuk @santanderuk when will it be working again? I have urgent payments to make but your app doesn’t work…
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Karen
(@Pinkribbonmark2) reported
@santanderuk how long is online banking down for?
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Andrea Vitti
(@AVSunday) reported
@santanderuk Can someone help as a matter of urgency please? I paid for a service last Sat, you saw this as fraud and blocked all access to our online accounts! We have business banking and can’t pay our suppliers! I’ve been calling every day since Sunday and my accounts are still blocked! 🤬
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Mrs H
(@NinjaHippo) reported
@SaraMac68 @Tonycall1986 @santanderuk I saw a Facebook this morning saying there was an issue with payments being received?