Santander status: access issues and outage reports
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Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around Caterham, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Caterham, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Caterham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Santander Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Paul McCann (@BigestPaul) reported from Bromley, England@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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simon kingman ⭐⭐ (@KingmanSimon) reported from Crayford, England@santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?
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Jason (@ldnexec) reported from Biggin Hill, England@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
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Mrs R (@KateRenton) reported from Merton, England@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Tony ****** (@tonysupernova) reported from Croydon, England@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Grace Cuddihy (@GraceCuddihy) reported from Lambeth, EnglandCalling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Johnny Douglas (@revjdouglas) reported from Hextable, EnglandDear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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Judith Hall (@judithhall67) reported from Bromley, England@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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peter howard (@sleepysilvery) reported from Kingston upon Thames, England@santanderuk My wife transferred some money to my daughter on October 11th. The money left our account but hasn’t arrived yet! It’s not the first time we’ve transferred money to her but normally it goes through straightaway. Can you fix this please?
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Jen (@jenofthejenjen) reported from Bromley, England@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Artur (@Kirjakulov) reportedUsing a UK bank, @santanderuk in my case, I have to click 3 times "Yes, I am sure what I am doing, not, I am not being scammed, just make the fking transaction." This is what happens when government overregulates stuff. UX drops to absolute ****.
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Egg Box (@EggBoxOfTricks) reported@IsntWorkingPod @HeadWarriorTWM @santanderuk D, obvs! Plus terrible optics given the current situation, which although totally unrelated is so jarring with his frivolous & mocking-like tone.
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Andrew Bates (@AndrewBate13285) reportedBefore I go full throttle over @santanderuk and the awful service they provide please do not take my word for it all. READ A FEW REVIEWS ON @Trustpilot first.
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cookaburra (@weyheylad) reported@santanderuk the voucher for transfer of ISA isn't working . I've downloaded the code however there is no voucher and I have received no further notification email . I've been in branch . Nothing to do with them . Gave me an email . Emailed no reply . How can I sort this out ?
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knappster29 (@garryknapp8) reported@uniiqverse @santanderuk Don’t move to nationwide , worst customer service ever , messed my move dates up , just horrible people to deal with if you can get past the bot
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cookaburra (@weyheylad) reported@santanderuk I'm sorry I've tried to do that but I keep being told it's not santanders problem . But for me it is Santander . I opened the account to get an additional payment and I haven't got it because the download didn't work .someone must be able to help
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melkay🖤🖤🖤 (@lemanie33) reported@santanderuk why are you emailing me whenever I spend on my credit card...YOUVE USED 90% OF YOUR LIMIT..... yes!! I kno!!! Its my card, its for using, as long as I pay it every month wtf do you care ? Infuriating . Stop it or i'll switch away
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Andy Travis (@AdvanceBjj) reported@santanderuk I need some help on an issue…I closed my account with you in June 2025 which was all finished as I live in Indonesia. However I have just had a refund for a UK purchase actioned and they have refunded to the original card…now closed? What now?
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Francis Kinsler (@fdkin1) reported@santanderuk branch in Oxford. More like a coffee shop than a branch. Directed upstairs to wait and left for ages. This does not add value to the end customer. Wtf have you done? 🤔🙄😔😡
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Admiral Insurance? Pirates More Like (@zacbusner) reported@santanderuk @TSB You absolute cowards. Your complaints person just called me and then hung up - on a bank holiday - except I can't call you back - because it's a bank holiday! Disgusting customer service!