Santander

Is Santander down in Caterham, Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Caterham, Surrey, England 02/05/2026 13:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (14%)

    Login (14%)

  3. Website (12%)

    Website (12%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Caterham, Surrey, England

The most recent Santander outage reports came from the following cities: London and Beckenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomBeckenham Mobile App
United KingdomLondon Login
United KingdomLondon Mobile App
United KingdomLondon Login

Community Discussion

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Santander Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

  • GraceCuddihy Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • ldnexec Jason (@ldnexec) reported from Biggin Hill, England

    @santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • mcquat Tony McQuaid (@mcquat) reported

    @juliemac1000 @santanderuk That’s outrageous. I’m a Santander customer & have not heard about this new security update. I very seldom carry cash & nearest “free” cash point is c5 miles away. If my card is declined I’ll switch to one that is accepted. Not very customer centric @santanderuk

  • JonOnTwit2021 Jon (@JonOnTwit2021) reported

    @santanderuk as a customer I am disgusted. Today I received an email saying how in conjunction with tje fca your going to protect me by limiting the amount I csn send to cryptocurrency exchanges. And restrict all payments to binance the worlds largest exchange

  • Sparky07620347 Sparky 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Sparky07620347) reported

    @santanderuk So I can spend all my wage on betting and porn but if I want to invest in the future of money technology (crypto) then you limit me? Shocking! Especially when you are a partner of #Ripple and will use #xrp in the future. Its like you don't want people making money. Awful.

  • sytaylor Simon Taylor (@sytaylor) reported

    @mdudas @santanderuk The problem is crypto is a massive massive fraud risk and source of losses / chargebacks Banks have no instrument other than blocking transactions to try to limit losses Until exchanges and banks can share data on bad actors Which @sardine is working on

  • juliemac1000 JulieInShields (@juliemac1000) reported

    My @santanderuk card was declined at the hairdresser’s. Very embarrassing. I rushed home to check my money was okay and ran down with another card. Plenty of money there. Apparently they were installing a new security system that left me unable to use my card

  • Dubbleu_43 ₳ (Dubbleu43) (@Dubbleu_43) reported

    @BTC_Archive @santanderuk excuse me... why are you telling people they can only spend X amount of their government issued fun coupons in a given time period? You know doing **** like this just further demonstrates why bitcoin and crypto is needed.

  • thebadthing4 The bad thing (@thebadthing4) reported

    @Anon19744 @BTC_Archive @santanderuk Never had an issue with HSBC

  • VictoriaDarragh Victoria Wratten (@VictoriaDarragh) reported

    @santanderuk is literally one of the worst banks for small business. You are in the dark ages in terms of trading. I’m a millennial business owner and tired 🥱 of your service. 👋🏻

  • MrTattieLover Mr Potato Lover (@MrTattieLover) reported

    @StarlingBank any plans to block/limit crypto exchanges? @santanderuk have and I’m looking to move to a more forward thinking bank

  • Zulqarnain_00 Zulqarnain (@Zulqarnain_00) reported

    @MarzellTrading @santanderuk That's really hurts my tell me that the block his account for trading crypto currency