Santander

Is Santander down in Caterham, Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Caterham, Surrey, England 01/16/2026 09:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Caterham, Surrey, England

The most recent Santander outage reports came from the following cities: London and Beckenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomBeckenham Mobile App
United KingdomLondon Login
United KingdomLondon Mobile App
United KingdomLondon Login

Community Discussion

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Santander Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • chrisromerlee Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

  • GraceCuddihy Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • ldnexec Jason (@ldnexec) reported from Biggin Hill, England

    @santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • malcolm8 Malcolm van Delst (@malcolm8) reported

    @MorganBroadcast @santanderuk can you clarify for us if any of this was true? You didn't do any of these things, did you? Thanks. And it is appalling and awful what you went through, even if you did! Your bank--omg.

  • jd227733 Joanne Deighton (@jd227733) reported

    @MorganBroadcast Oh my god this is awful for you. I hope you get sorted.@santanderuk and @VirginActiveUK should be ashamed of themselves

  • clairecalman Claire Calman (@clairecalman) reported

    @MorganBroadcast How awful. I really feel for you. A horrible experience made so much worse by your bank and your gym. Years ago, we tried to open a saving account @santanderuk but gave up because they were so hopeless. There’s no way my bank would have authorised a string of atypical purchases.

  • nlitchfield NIall Litchfield (@nlitchfield) reported

    @MorganBroadcast @santanderuk @VirginActiveUK That's A) utter **** and you have my sympathy B) Bonkers, at the very worst they should require a crime number and say they won't pay out until the crime is resolved.

  • nikkulastables Nikkie (@nikkulastables) reported

    @MorganBroadcast Had a look at @santanderuk Twitter comment section, looks like you aren’t alone, many people have problems with them. Would it be an idea to rally everyone together and write to the CEO directly, ofc CCing the ombudsmen detailing everyone’s problem? And then file individually?

  • yorkie_pudding T!m (@yorkie_pudding) reported

    @MorganBroadcast @santanderuk How can someone get into your Apple Pay? Genuine question as the way I know it it’s impossible without faceID or your phone password.

  • deeokelly1 Deirdre O'Kelly 🕷🎵🇪🇺🇺🇦🇬🇧🇮🇪#FBPE #FBLC (@deeokelly1) reported

    @MorganBroadcast This is awful! I hope you get some justice - and your money back... @santanderuk you need to do better than this!

  • skyejromance skyejoneswords (@skyejromance) reported

    @NP20193 @MorganBroadcast @santanderuk Santander are terrible! Every month my royalties are held by them for days - NO other author I know has this. My royalties are from Amazon so hardly a unknown source - yet Santander thinks they can hold them for days! This though!! Wow. This poor lady. This bank needs to change!

  • Fumbi29 Sabinah Johnson (@Fumbi29) reported

    @santanderuk do the right thing by @MorganBroadcast I’m a customer & ur treatment of her is deeply concerning. Your app is insecure if a thief can bypass the security. Needs fixing ASAP & she needs reimbursing.

  • HughLightbody Hugh Lightbody (@HughLightbody) reported

    @NeilMackay78 @MorganBroadcast @santanderuk So sorry to hear of your issues Charlotte. My self same thought Neil. As a Santander customer I will be thinking twice about continuing that relationship. Extremely poor customer service.