Is Santander down in Caterham, Surrey, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Caterham, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Transactions (12%)
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Website (12%)
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Login (12%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask
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Jason
(@ldnexec) reported
from
Biggin Hill, England
@santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Colin Paterson
(@Neoshappy) reported
@BTC_Archive @santanderuk does this mean that you guys are going to support clients that use crypto aswell now?
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Alex Archer
(@alexarcher90) reported
@santanderuk @santanderukhelp just sat in your Ipswich branch like a lemon for half an hour. Had an appt at 12:15 that I have been trying to arrange for weeks due to no availability and when I finally book an appt, you can’t be bothered to turn up? Cracking customer service 👍🏼
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G 🍒
(@graceylmao) reported
@santanderuk my partner is trying to sign up to online banking. it says he has already done it and has a personal ID but when he tries to log in it doesn’t work at all, how do we access it?
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Graham Pinder
(@grahampinder13) reported
@santanderuk hi can someone help? I signed up for a 1 2 3 account but haven't received my temporary security number or my card (dispatched 27th October)
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A
(@crueboy666) reported
@santanderuk terrible customer service, cash left in machine, no answer on phone, branch can’t help, I assume the bank keeps my money then?????????
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Lisa Jayne Thompson
(@lisajthompson18) reported
Hey @santanderuk it feels ludicrous that I can't download a current balance/statement from online banking of a help to buy ISA, when it's something I may need as part of the core house buying process. Especially when you are spending tonnes advertising your the bank to do it with
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🅳🅐🆅🅸🅳 - Brave & ❤️
(@DaveParkinson) reported
I challenge ANYONE in the UK to find worse business banking that @santanderuk - locked out of their sh*tty app again and now locked out of all accounts. Not as if any of us has a business to run rather than deal with their awful IT systems.
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Anthony Rose Snr
(@AnthonyRoseSnr1) reported
@MD35165608 @santanderuk Since working from home all the staff want to do is rush the call through and pass it to someone else.
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luce Xx
(@lucyybennettt) reported
imagine santander leaving me with no access to my money as a student trying to literally survive on what i have in my cupboards for over a month. absolutely ridiculous. worst bank to go to as a student as they’re so unreliable and slow. @santanderuk @santanderukhelp
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Filey
(@BlingWendy) reported
@twinklresources @santanderuk Does anyone at Santander ever answer the phone. As disgusting service