Santander

Is Santander down in Caterham, Surrey, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Caterham, Surrey, England 02/12/2026 06:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Caterham, Surrey, England

The most recent Santander outage reports came from the following cities: London and Beckenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomLondon Mobile App
United KingdomBeckenham Mobile App
United KingdomLondon Login
United KingdomLondon Mobile App
United KingdomLondon Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @santanderuk closing my local pets wood branch is one thing. The ATM not working properly is a nightmare. 3x Now I haven't been able to pay cash in via machine. If you would prefer me to take my acc elsewhere. You only have to ask

  • tonysupernova Tony ****** (@tonysupernova) reported from Croydon, England

    @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

  • GraceCuddihy Grace Cuddihy (@GraceCuddihy) reported from Lambeth, England

    Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

  • revjdouglas Johnny Douglas (@revjdouglas) reported from Hextable, England

    Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease

  • ldnexec Jason (@ldnexec) reported from Biggin Hill, England

    @santanderuk Your telephone service is diabolical, but I suspect that’s by design. Over 2 minutes listening to messages about how busy it is/why I shouldn’t call. Then a further 4 minutes going through options/messages before I’m even in the queue. Then it’s answered straight away.

  • jenofthejenjen Jen (@jenofthejenjen) reported from Bromley, England

    @santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

  • chrisromerlee Chris Romer-Lee (@chrisromerlee) reported from Lambeth, England

    @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • DiddleK3 DiddleK (@DiddleK3) reported from Upper Rissington, England

    @santanderuk trying to pay my credit card online, keep getting a error message, been like this for day's, little bit of help please.

  • robdonlan Rob Donlan (@robdonlan) reported

    @santanderuk OMG tried to transfer money to another account with my name on it Then got blocked Then rang your telephone security service ... To get hung up on You are so rubbish.... I can't believe you have any clients!!! Closing my account Monday.. You are laughingly rubbish!

  • jasontr51742364 jason trotter (@jasontr51742364) reported from Northamptonshire, England

    @santanderuk I’ve been waiting on hold over 90 mins over a two day period and still haven’t got through to anyone to help with my mortgage I don’t have that sort of time to wait

  • lori_smallwood lori smallwood (@lori_smallwood) reported

    @santanderuk hi. Is there a problem with phone line quality today?

  • lizalraczi Liz Raczi (@lizalraczi) reported

    @santanderuk is the mobile banking app currently down? I am unable to connect.

  • Gapz_Hustler4 AK (@Gapz_Hustler4) reported

    @santanderuk you’re the worst bank in uk history don’t ever advertise your ****

  • mas90 Malcolm (@mas90) reported

    @santanderukhelp @santanderuk Hi, is this letter that I've received genuine? The phone number shown is listed as suspicious on the 'who called me' website. To be clear, I have not applied for a credit card. Thanks.

  • JackamoRoad Diamond Joe (@JackamoRoad) reported

    @santanderuk management couldn’t organise a🚽up in a brewery. Business account frozen without notice &then they insinuate they have lost my personal information they falsely demanded. Information Commissioners Office here I come 20yrs a Customer &treated like💩 #SantanderAreAJoke

  • copeprc Paul Cope (@copeprc) reported

    @santanderuk are you systems working ? OTP isn’t

  • KBCara KBCara 💙 (@KBCara) reported

    @santanderuk impossible to get through, on hold forever, and constantly redirected to online ... then you quit the queue, go online and it tells you that you can only do action by calling! ridiculous.