Sky Outage Report in Dickens Heath, Solihull, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Dickens Heath, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Dickens Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 31: Problems at Sky
Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (63%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Dickens Heath, Solihull, England
The most recent Sky outage reports came from the following cities: Birmingham, Solihull, West Bromwich, Tipton, Warwickshire, Brierley Hill, Wednesbury, Smethwick and Oldbury.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Dickens Heath, England
Latest outage, problems and issue reports in Dickens Heath and nearby locations:
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Davoo72
(@Davoo721) reported
from
Birmingham, England
@SkyHelpTeam End of the month you will take moeny for service not provided....
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lisa
(@misslmassey) reported
from
Birmingham, England
@SkyHelpTeam Your website still says ‘couple of hours’ A more accurate time frame is needed for people to plan their lives. Working from home is an issue with no internet. The communication from your end has been very poor. Are we talking months here ? Weeks ?
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lisa
(@misslmassey) reported
from
Birmingham, England
@steve18harvey @SkyHelpTeam It’s ridiculous. And they never contact you. You have to do all of the chasing. Well, they can chase me for my money. My response times will mirror the ‘service’ I’ve received.
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Lakes@BCFC
(@TrevLakin) reported
from
Birmingham, England
Wtf has happened to @SkySports golf!! Studio commentators have totally changed…
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Suneel Manne
(@suneel707) reported
from
Birmingham, England
@SkyUK why I have network from past 2 hours ??
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Mathew Whitehouse
(@matwhitehouse87) reported
from
West Bromwich, England
@SkyHelpTeam why after I have paid my bill now over 24hrs my mobile service is still restricted. But following your online advice & link my service is not restricted.
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Chris O'Brien
(@ChrisCOB_OB) reported
from
Solihull, England
@dalemoon90 @SkySports Just said the same about Carra. It got worst and more Fanzone related when Origi came on and scored. They could always spice it up in the future and have an ex pro from each club Co-commentating along side the commentator, I think that would be received well. But earlier was bias
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lisa
(@misslmassey) reported
from
Birmingham, England
@SkyHelpTeam Abysmal service from sky. You try to call to see why your broadband isn’t working still after 6 DAYS and they’re screening the number to deliberately not put you through. You don’t close at 8pm. As I spoke with someone Monday night at 8:45pm
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greeny86
(@greeny861) reported
from
Dudley, England
Yet again @SkyFootball @SkySports the red button options not working!! @WBA #WBAFC #sufc
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lisa
(@misslmassey) reported
from
Birmingham, England
@akakko86 @SkyHelpTeam Not home yet to check if it’s working. If I’m a betting man I’m saying no. It’s been down since Friday. And it’s fully off. No internet at all.
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lisa
(@misslmassey) reported
from
Birmingham, England
@SkyHelpTeam Yes, there has been all day. The app says it should be a few hours to fix. So far it’s 13 hours.
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lisa
(@misslmassey) reported
from
Birmingham, England
@SkyHelpTeam That’s disappointing Becca. How do I apply for a refund for all the days I’m without this service I pay a lot of money for ? I hope your refund department are quicker than your engineers at sorting things.
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lisa
(@misslmassey) reported
from
Birmingham, England
@SkyHelpTeam Day 4 and still no internet. When will this be fixed? I think we’re now beyond your engineers are working to fix it. What is the issue. Why isn’t it resolved after 4 days?
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lisa
(@misslmassey) reported
from
Birmingham, England
@SkyUK Day 3 of no internet. This is unacceptable sky. When is problem going to be fixed? Are you actually doing anything?
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prophotographypicture
(@JackEd84283152) reported
from
Birmingham, England
@SkyHelpTeam @goonersteve21 Terrible customer service
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Paul Drinkwater
(@thedrinky) reported
from
Dudley, England
@SkySports So....... A non event........ Slow news day
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Adam Passmore
(@alp647) reported
from
West Bromwich, England
@SkyUK have just set up sky go on my PS5 most things are working great however when I try and watch certain series on box sets(sky witness) I get the error message. You will need to be a Sky TV customer with the relevant pack to watch this program I have the entertainment package
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Andy Hawthorne
(@bosssuggs) reported
from
West Bromwich, England
@SkyUK is there an issue in the B68 area as we currently have no internet connection ?
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lisa
(@misslmassey) reported
from
Birmingham, England
@sldf26 @SkyUK I’ve spoken to a friend who lives 3 miles away and he has no issues. It’s bloody annoying, especially when you’re paying £100+ a month
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Chris Psaras
(@chrispsaras) reported
from
Dudley, England
@SkyUK @SkyHelpTeam just received an email from you threatening debt collectors as I haven't returned my sky equipment. Despite asking several times, I'm yet to receive the packaging you have promised. 'Bully boy' & threatening language is really poor ! Please can you help
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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adam smith
(@adswsmith) reported
from
Salford, England
@SkyHelpTeam why does your outage checker say no issues when every household on our estate has no internet? Can I check this is being investigated?
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S Haigh Heating & Plumbing
(@SHaighHeating) reported
@SkyHelpTeam my internet has been down again today I’m trying to run a business and send emails I need a solution to this please
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trying to hide
(@j66bo) reported
@NewsForAllUK @SkyUK Former sky engineer. It’ll be worse than curried dogshit. Unless you are hitting in excess of 120Mbps prepare for pixelation, signal drop, poor program recording and all manner of crapness.
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MickCee
(@Mickcee9) reported
@SkySports Wtf Is that hair
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lfc13/14
(@Akpaedem) reported
@SkySports Let’s try this is the prem, all the current refs are absolutely dog ****
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Jack
(@THEJACKELLS) reported
@SkyHelpTeam why does my internet keep dropping out and disconnecting from my sky q box??? Every week I have a problem and no one ever comes up with a way to fix it
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Kieran Fox
(@kieranfox) reported
@TommyCarter14 @SkyHelpTeam Cancel. They’re specific Glass packages.
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anotherme
(@another07047584) reported
@SkyUK @JacquelineHibb6 @DextersDesciple No it is not made to be affordable. If that was the objective you would offer an app based solution requiring no dish, no set top box, and no unnecessary new TV. The technology is there to do this through an app in existing smart TVs. Sky are really taking the p!ss
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Peter83
(@peterthemag83) reported
@SkySports @PeteGravesTV hi. I am the Newcastle fan that is shown many times in the Sam Allardyce clip. It would be great to give my opinion rather than **** clips shown out of context. Everton away!!!
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Zoë 🐝
(@ZoeLDunne) reported
@virgil_like @SkyHelpTeam This really doesn't surprise me, we've complained a few times and gotten nowhere as they don't think there is a problem. I'd love for one of them to come and experience the frustration 😣