Sky Outage Report in Dickens Heath, Solihull, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Dickens Heath, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Dickens Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 28: Problems at Sky
Sky is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Dickens Heath, Solihull, England
The most recent Sky outage reports came from the following cities: West Bromwich, Birmingham, Wednesbury, Redditch, Oldbury, Cradley Heath, Kenilworth, Woodside, Warwick, Tipton, Smethwick, Bromsgrove, Solihull and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 West Bromwich |
TV | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Dickens Heath, England
Latest outage, problems and issue reports in Dickens Heath and nearby locations:
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Daniel Belcher
(@danielbelcher) reported
from
West Bromwich, England
@SkyHelpTeam The broadband in our street has been down again tonight for 4th time in 10 days. Can you find the route of the problem please?
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Maggie
(@magsfoxyloxy) reported
from
Solihull, England
@SkyHelpTeam We’ve done that. BT have now said there’s a major outage
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Sophie Dyer
(@sophiedyer82) reported
from
Warwickshire, England
@SkyHelpTeam hi, is there a broadband outage in Cv34?
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LG
(@LizzieGreensill) reported
from
West Bromwich, England
@SkyHelpTeam any ideas as to when broadband will be working again? It’s been down since last night. B71 area.
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Maggie
(@magsfoxyloxy) reported
from
Solihull, England
@SkyHelpTeam @RachelTillman87 We have the same issue and are in Solihull. Seems to be across Birmingham and Solihull. It’s an Openreach issue apparently
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OliveGameStudio
(@olivegamestudio) reported
from
West Bromwich, England
@SkyHelpTeam my broadband just went down at 11pm this evening. The usual amber middle might. B68. Rebooted and did the usual checks but no such luck.
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Phil Adams
(@phildogster13) reported
from
Birmingham, England
@SkyHelpTeam is there an internet connection problem in the B30 area in Birmingham as my wifi is not working
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Becki Davidson
(@Becki_Davidson_) reported
from
Birmingham, England
@SkyUK Hey waited in all day for an engineer - got a text to say he can’t get access, he’s gone to wrong address - apparently you can’t call him back, now no engineer till 17th ???? 20yrs a customer of yours, no TV at all, £120pm NOT IMPRESSED ... call centre completely unhelpful
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Rich Aston 🤔
(@regjomonty) reported
from
Birmingham, England
@PreeceObserver Shame the @SkySports director didn’t feel the same. I mean who wants to watch a live game when you can interrupt it to show a team arriving at a ground. No ‘big six’ bias? Cmon #AVFC
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Maggie
(@magsfoxyloxy) reported
from
Solihull, England
@SkyUK @skyhelpteam Openreach is down in B90. Just FYI
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OliveGameStudio
(@olivegamestudio) reported
from
West Bromwich, England
@SkyHelpTeam Ermm, I have no Internet when I woke up. The issues affecting my service are for the north. It is apparent from the Twitter activity there is a wider problem. I’ve just renewed my contract which is now under review… seems a waste to get an engineer out for an external issue?
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Rich Jeff
(@richbaggie) reported
from
West Bromwich, England
@SkyHelpTeam This appears to be a wider problem and not personal to me. Surely this means it's a problem your end so a visit from an engineer is pointless.
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Rickie Josen
(@RickieWrites) reported
from
Birmingham, England
@KateWritesBooks @SkyHelpTeam Awful. Odd though as I've been paper-free for as long as I remember but Sky still send paper letters for when bills go up.
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Richard Harper
(@richardharper) reported
from
Redditch, England
@SkyHelpTeam are there issues in Worcestershire? Your checker app says no known issues in my area, yet my broadband is down, and that I need an engineer visit, but won’t let me book one. Is that your way of avoiding your Ofgem obligations?
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Christopher Cummings
(@brummingham) reported
from
Birmingham, England
@SkyHelpTeam i am getting 3-7 mbps from my hub. Had the same issue last week that I fixed with restarting my hub. Happened again last night and that fix hasn’t worked. I am getting the same speeds either by WiFi or connected directly via Ethernet cable.
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Scott Jones
(@scottwjones1988) reported
from
West Bromwich, England
@SkySports @Carra23__ are nothing short of a disgrace at least try and hide how bias you are throughout the season it's been laughable how bad your coverage has been
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Richard Harper
(@richardharper) reported
from
Redditch, England
@skyhelpteam are there issues in Worcestershire? Your checker app says no known issues in my area, yet my broadband is down, and that I need an engineer visit, but won’t let me book one. Is that your way of avoiding your Ofcom obligations?
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Mairead 🇬🇧
(@RayMairead) reported
from
Birmingham, England
@SkyHelpTeam No internet, a new mast was put outside my house yesterday now my internet is down. The WiFi and power lights are on but no internet.
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Shakeel Aziz
(@daraja1) reported
from
Birmingham, England
Surprised how #skysports are accepting this protest fiasco today about #ManchesterUnited If this was #LFC or any other team, they would completely condemn them.Mancs are the worst fans. Just cause they cant get their way, they throw their dummy out the pram. @Carra23 grow a pair
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CupidStunt69
(@Stunt69Cupid) reported
from
Dudley, England
@SkySports Haha they never had a chance to make top 4 from the start of the season haha Spurs are shot and have one decent player in Kane but nothing else haha
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Lee 👀
(@LeeIsTweetin) reported
@RichSBirch @SkyHelpTeam Richard if you can get a sim activated let the rest of us know how you did it. Been a struggle for months as the website is buggy as heck and they won’t fix it. Most say you need to phone but that’s not an option. Different browsers used to work, now it doesn’t seem to.
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Gajanan
(@gajananborde) reported
@SkyHelpTeam If not then why you guys not allowing technicians to find out problem ... Or if no technical problem is it sky who stopping service?
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Loser92
(@Nokeeroe) reported
@SkySports It’s a real shame that one of the successful clubs from the 1970s, is in such financial trouble. Brian Clough, in his autobiography, said that had he stayed there, the Rams could have been as big as Man Utd and Liverpool.
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.
(@AFGunnrr) reported
@SkyHelpTeam internet has been down all morning this Christmas. Test on app ahows outage on area but when I got to service status option it doesn’t show much, and area is actually green. Such a bad day to go down…
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Gajanan
(@gajananborde) reported
@SkyHelpTeam Then how it's started after calling to customer care?
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Gajanan
(@gajananborde) reported
@hasupatel32 @SkyHelpTeam Same think to us as well since last evening it's not working
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Gajanan
(@gajananborde) reported
@SkyHelpTeam Yes it's started working after I talk with customer service representative. But why last 18 hrs no internet if there is no technical problem
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Gajanan
(@gajananborde) reported
@SkyHelpTeam If no technical problem I am curious to know why this stopped working ... And how it started again
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Robert John Philpot
(@Robert_JPhilpot) reported
@SkyHelpTeam No coz I do that and there's always a bs excuse for it and I'm sorry but if you have a poor service all year round with daily drop outs of WiFi then YOU need to fix up #terrible #service
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Ricu🥶
(@Ricu50543183) reported
@ChefAndrewB1 @AshManchester @SkySports No you idiot