Sky Outage Report in Cheshire West and Chester, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Cheshire West and Chester, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cheshire West and Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 15: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (54%)
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TV (23%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Cheshire West and Chester, England
The most recent Sky outage reports came from the following cities: Liverpool, Runcorn, Wrexham, Queensferry, Chester, Widnes and Ellesmere Port.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
||
| Liverpool |
Internet | |
| Runcorn |
Phone | |
| Liverpool |
Internet | |
| Wrexham |
Wi-fi | |
| Wrexham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Cheshire West and Chester, England
Latest outage, problems and issue reports in Cheshire West and Chester and nearby locations:
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⚽️💙 Des D'Arcy 💙⚽️
(@Nilsatis_1878) reported
from
Runcorn, England
@SkySports @SkySportsNews I pay mega money for sky and and you put the worst football program on “Saturday Social” on three stations 5 nobody’s giving there opinions 💩 even “Soccer AM” went down the pan until Jimmy Bullard joined having a live band on 😂 turned off
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Richard Jenkins
(@richard4481) reported
from
Garston, England
Honestly getting frustrated with @sky @SkyHelpTeam problems with my satellite signal, problems with connectivity. Give the advisors their due they have tried but just getting nowhere for over 5 days now 😡😡
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scousenatalie 😘
(@natalie_2917) reported
from
Liverpool, England
Never ever taking out a sky tv package again cannot wait to end this contract tried to downgrade my tv today cause no one bothers with it and they are trying to charge me £60 to do it absolutely jokes ... avoid!! @SkyUK
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andrew moss
(@andrewmoss76) reported
from
Liverpool, England
@primevideosport crap awful picture quality #SkySports and #btsports have no worries
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Thomas Conroy
(@tconroyjnr) reported
from
Liverpool, England
@SkyNews @SkySports What a ****. And there lies the problem.
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Rhys Williams
(@rhys_willow) reported
from
Llay, Wales
@SkyUK hi there - I’ve sent you a DM but no one seems to be responding. Think it’s automated so not sure if there’s an issue. Thanks
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Lois 🌹
(@Lois__6) reported
from
Liverpool, England
@SkySports sort your shit out
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dogs life
(@chinn_eddie) reported
from
Heswall, England
@SkySports do you have anything to say about gagging your presenter and ignoring racism before I cancel my subscription @SkySportsNews @BBCSport @kickitout #KickOutRacism #ignorance
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Keith Jones
(@Kjones1892) reported
from
Halewood, England
@skyatlantic @SkyHelpTeam 2 weeks in a row now... the sound on #RayDonovan has been terrible...have to watch it with subtitles
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George Caulfield
(@Geo1604) reported
from
Liverpool, England
@SkyUK has got to be the worst customer service ever
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Lisa
(@LoubLou1985) reported
from
Widnes, England
@SkyHelpTeam Having issues only on certain channels distorting - must of restarted sky approx 10 times in the past few days. I am in WA8 area. Thanks
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unbearablenat😉
(@natalie_2917) reported
from
Liverpool, England
@SkyUK can’t believe poor your customer services is it’s almost laughable you admit even under your new WiFi guarantee im not getting right service it’s appalling and let me leave my broadband contract but then have the cheek to tell me your increasing the price of my tv package
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unbearablenat😉
(@natalie_2917) reported
from
Liverpool, England
@SkyUK I’ve just signed up to this it better work your current fibre is beyond crap getting 0.3mbps in some rooms ... useless
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Liz Whitehouse
(@LizHannah25) reported
from
Garston, England
@SkyHelpTeam Hi ET If you read my tweet you will see I checked my service, and I already followed the steps in resetting my modem. The internet light is amber, it is not an issue my end. It is clear there is a wider issue, please help and not divert attention
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dogs life
(@chinn_eddie) reported
from
Heswall, England
@AdamCatterall @SkySports hang your heads. You cant ignore this and brush it under the carpet. Thank god @primevideosport and @NetflixUK are going to bid on football. You had the opportunity to say something but ended up a chicken
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Helen Ball
(@HelenSocKnowHow) reported
from
Liverpool, England
@icklepickle @CallmeDownsie @SkyHelpTeam But running down our data allowance 🙈😳
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Paul Davison
(@dubtoon) reported
from
Heswall, England
SkySports properly trying to build this Man Ure v Liverpool game - joke, no one actually really gives a shit
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Richard Jenkins
(@richard4481) reported
from
Garston, England
@SkyHelpTeam hi my internet has been dropping for the last 2 nights need some help 👍
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Joanne Sartorius
(@hobojouk) reported
from
Ellesmere Port, England
@SkyUK trying to contact sky to cancel broadband but number is giving me a dead tone.
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unbearablenat😉
(@natalie_2917) reported
from
Liverpool, England
@SkyHelpTeam I have an engineer coming out tomorrow after a nightmare day with awful WiFi I shall update after they been but I will warn customers they are dependant on how many devices you have connected which I wasn’t told when I signed up!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Winston Smith
(@WSmithR101) reported
@SkyHelpTeam I have had issues of loss of 90% of service for the last 6 weeks and you don't seem bothered
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stev
(@spr0udy) reported
@SkyHelpTeam So just to be clear the immediate solution is to either pay an extra £15, or wait until Monday to be able to use the broadband that I'm already paying for? Stunning. You guys at least need to update your website & IVR to let people know not to bother calling!
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Joanne Saxon
(@josaxon) reported
@SkyHelpTeam Did try calling but can see there is call centre issues and wondered if you might be able to help.
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Han
(@hannahsmith2601) reported
@SkyHelpTeam my sky q apps won't work despite software updates and app refresh, can you help please?
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Danny Bendall
(@danielbendall) reported
@Billyokco @donson1990 @SkySports Probably never watched Ward fight
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Lynette murray
(@LynetteForbes17) reported
@SkyHelpTeam in regards to my mobile bill which I’ve been trying to sort out since February. Can someone from sky please contact me regarding this issue.
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Stacey
(@Stackalaka_) reported
@SkyHelpTeam You said you'd fix it and you didn't 4 phone calls later.
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mazzy
(@mazzydiz) reported
@SkyHelpTeam my grandmother is very unhappy £72 a month and has no extras no new equip for 13years! She has been unable to get a response and has waited for over an hour on occasions for the phone not to be answered. You need to contact her to cancel or negotiate.
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Jamie Farrell
(@JamieFa70532108) reported
@SkySports @EddieHearn Pathetic should be held at Wembley, all about money now boxing. Prob be on box office for something stupid like £49.99
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Matthew Dendle
(@Matthew_Dendle) reported
@SkyHelpTeam Hi, was meant to have an openreach engineer come out this morning (was booked through a Sky engineer) but they haven’t arrived in the time slot - is there a way to check for updates? As unable to get through on the phone due to the contact centre being down.