Sky Outage Report in Frodsham, Cheshire West and Chester, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Frodsham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Frodsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Sky
Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Frodsham, Cheshire West and Chester, England
The most recent Sky outage reports came from the following cities: Liverpool, St Helens, Northwich, Runcorn, Middlewich, Warrington, Chester, Newton-le-Willows, Ellesmere Port, Seaforth, Birkenhead, Widnes and Sandycroft.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Total Blackout | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| St Helens |
Internet | |
| Northwich |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Frodsham, England
Latest outage, problems and issue reports in Frodsham and nearby locations:
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Charl
(@charl_byrne) reported
from
Birkenhead, England
@SkyHelpTeam Hi, my grandparents are trying to add BT sport to their package, but they are struggling & BT haven’t been much help. Is there a phone number to call as they are in their 80s & don’t use internet. Thanks
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cally lfc87
(@cally8787) reported
from
Liverpool, England
Been advised for the third time this week by @SkyUK that @WeAreOpenreach engineers will be out this morning to fix my broadband be very interesting to see if they actually turn up Cos only been over week of no internet & false appointments slots.Have sky palmed me of we shal see
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cally lfc87
(@cally8787) reported
from
Liverpool, England
Shock 12.41,no sign of @OpenreachHelp engineers to fix my @SkyUK broadband even tho sky once again for the 4th time this wke assured me they be out this morning, shock day 7 no internet no engineer another palm off awful service on both parts yet again leaving me with no internet
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Reysan
(@humfmeister) reported
from
Birkenhead, England
Can't help thinking there's 4 Premier League clubs who could have helped their neighbours @buryfcofficial and @OfficialBWFC. Shame too on the @EFL @premierleague and the scum that is @JimWhite and @SkySports and their abhorrent countdown clock. #nerofiddledwhenromeburnt
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cally lfc87
(@cally8787) reported
from
Liverpool, England
@OpenreachHelp care to explain why am still waiting for an open reach engineer 6 days on through @SkyUK internet according to them it’s open reach faukt and it’s out of their hands yet here I am 6 days later still no engineer still no internet shocking service on both parts
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garethtolley
(@garethtolley) reported
from
Liverpool, England
@SkyHelpTeam literally the worst service I have ever had if your looking for broadband and tv DO NOT go with @SkyHelpTeam not interested in resolving your problem
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
So that’s @virginmedia cancelled off and their poor effort at a service. I had more reliable service with dial-up! Now signed up with @SkyUK and hoping they can at least provide me internet that I can use for a day without it going off constantly.
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cally lfc87
(@cally8787) reported
from
Liverpool, England
@SkyUK awful company awful service 6 days now no internet apparent engineer coming out yet still sign of any engineer, ring up to be told outreach is the company. Dealing with fixing it and it’s out ur hands 6 days now it’s a joke awful joke quick enough to take the money tho.
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S J English
(@ghe4m) reported
from
Liverpool, England
Thankfully England’s 2 games are on @ITVSport not @BBCSport which means I will be able to watch them. I can’t how sometimes the bbc get them what with it bring a subscription service like @SkySports
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Wesleyworld3
(@wesleyworld3) reported
from
Lymm, England
@CardoScalaRider Still waiting & still not working the page still have same message there still fixing the line that come from you away not here in home night @SkyUK
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Day 4 and still no change from @SkyUK broadband speed, and still not hitting the “guaranteed minimum speed”. 6 more days for them to fix it...
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cally lfc87
(@cally8787) reported
from
Liverpool, England
@WeAreOpenreach @OpenreachHelp according to @SkyUK its ur doing the fact they’ve booked out my engineer through your company and am still waiting 6 days on no internet no engineer, care to explain who’s fault is this because it’s absolutely shocking service on both ur parts
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam @SkyUK @Ofcom I only get told to speak to someone after 10 days has passed, which is starting to feel like a delaying tactic to be honest. I’ve tried calling and you’re very busy with calls, I haven’t got time to sit in a hold queue. My service isn’t even a week old, I should need to call.
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cally lfc87
(@cally8787) reported
from
Liverpool, England
Another 25 minute on the phone to @SkyUK in 3 days over an engineer they promised would be out yesterday wonder if I’ll get any compensation back for the loss of services plus all the money it’s cost me ringing helplines no probably not Cos it’s not sky’s problem it @openreach
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Ya Ma's Athletic
(@philroue10) reported
from
St Helens, England
@SkyHelpTeam internet playing up again day 10. Many attempts to call through but after 30 mins of waiting i cant be bothered. Funny when i wanna add service its like fatest finger 1st. BB on and off like a light switch. Think time for a change. Done all the scipted test #boring
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pdbeefy
(@pdbeefy) reported
from
Roby, England
@Hesketh777 @EFL @forever_bury @5liveSport @talkSPORT @OfficialBWFC @ASFCofficial @SkySportsNews @SkyFootball @SkySports @bbc5live Yet again the @EFL letting people down
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Gary Savage
(@sav4efc) reported
from
Liverpool, England
Who are these imbeciles talking transfers on Skysports news now. Never seen any of them before in my life. Cant be journos cause I would have give them shit already!!
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Wireknox
(@wireknox) reported
from
Warrington, England
@lonnyypops @Saints1890 @SkySports @TheRFL Thats awful.
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Dave Woodward | Ubisoft 🌟_Player 2018 |
(@DaveWoodwardAC) reported
from
Birkenhead, England
@SkyHelpTeam having issues with my email account once again it has logged me out and changed my password getting sick of this now
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam @SkyUK I’ve tried a PM, I’ve been told to wait 10 days. Given my speed hasn’t changed since the service was installed 3 days ago I don’t anticipate it changing over the next 7 days. You’re failing to meet the guaranteed minimum speed so let’s see if you can meet it in a week’s time.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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SJ Novak
(@greyjumper) reported
@SkyHelpTeam hi there - broadband been out for 3 + hours. Online it says no service outages in my area but when I go to test my connection it tells me there’s an outage. No news on when or if it will be fixed. Any idea of an eta?
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Georginho Russelini
(@F1GRusselini) reported
@Sv5Lh @SkySportsF1 Because the other team bosses don’t want to talk to SkySports on the pit wall. Not everything in this damn sport is a conspiracy. Some races they bring on other team principles/Zak Brown when he’s available but by and large the other TPS don’t want to they wanna focus
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Marie Norris
(@purpletaff) reported
@SkyHelpTeam Please help. No internet all day today and no messages to say when it will be back up. My son has exams to revise for online!! We are in Northampton
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Kye Coneyworth
(@Coneykye) reported
@SkyHelpTeam what is going on with your incapability to provide a good internet service that people pay for. Services have been down for almost 7 hours and yet nothing is being done about it. What a joke
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Ryan Dawson
(@DawsonTwoSeven) reported
@SkyHelpTeam I'd like some more info please as the status page hasn't been updated. I was originally told downtime for this sort of thing is usually a couple of hours. I get you can't be exact, but 7 hours is a big difference, youmust know something more specific than 'problem in local area'
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Bigsheep
(@Bigsheep10) reported
@SkyHelpTeam I would warn anybody thinking about broadband to go with sky. We have been a customer for over 14yrs and have recently moved house. We got a letter saying sorry to see you go from sky. We called straight up as we did t cancel, and 3 weeks later have still no broadband!!! #sky
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BOOMiO
(@BOOMiO_Stats) reported
@talkSPORT The Saturday 3pm kickoffs would cause a problem…. Need to fix that before anything like a Netflix for EPL is thought about. Plus @SkySports & @btsport wouldn’t be too happy to give up there rights to broadcast exclusively.
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April
(@Apriloflondon) reported
@SkyHelpTeam not had internet in tw5 since yesterday! Website says there’s no issues but many are having the same problem!!
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Mitch Thomas
(@mrt92thomas) reported
@SkyUK Just as I am discussing the WiFi issues. We get an outage, absolutely making my point. I'll be leaving Monday. Expensive and disappointing
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Miss B
(@MissBudd_) reported
@SkyUK having major problems with our internet and you’ve just hung up… any chance of some service please?