Sky Outage Report in Frodsham, Cheshire West and Chester, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Frodsham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Frodsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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Wi-fi (15%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Frodsham, Cheshire West and Chester, England
The most recent Sky outage reports came from the following cities: Chester, Liverpool, Runcorn, Warrington, Winsford, St Helens, Ellesmere Port and Widnes.
| City | Problem Type | Report Time |
|---|---|---|
 Chester |
Internet | |
| Liverpool |
Wi-fi | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Runcorn |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Frodsham, England
Latest outage, problems and issue reports in Frodsham and nearby locations:
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Chris Morgan
(@Aprilhouse23) reported
from
Higher Kinnerton, Wales
@SkyUK your internet is down yet again. Stop advertising something you can't provide to the customers you've already got that are counting down the months to leave you.
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Lynne 🐶🐶🐾🐾
(@lynnew69) reported
from
Liverpool, England
My sky Q app has suddenly stopped to connecting the box 🤬🤬🤬 FFS!! @SkyHelpTeam looking at the forums seems a common problem.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Started a chat on Facebook Messenger with @SkyUK regarding my broadband issues at 9:04am. Since then I’ve been passed to 4 agents, none of which have actually spoken to me and have just passed me straight on to someone else. Supposedly it was a 20 min wait to speak to someone...
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Chris
(@chriswires1985) reported
from
Risley, England
Still waiting for a refund from @SkyUK not great customer service at all. How hard can it be to process a refund and issue a cheque. Think it’s time to take it to the ombudsman let them look how shabby sky customer service is
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Dave Woodward | Ubisoft 🌟_Player 2018 |
(@DaveWoodwardAC) reported
from
Birkenhead, England
@SkyHelpTeam having issues with my email account once again it has logged me out and changed my password getting sick of this now
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam @SkyUK @Ofcom I only get told to speak to someone after 10 days has passed, which is starting to feel like a delaying tactic to be honest. I’ve tried calling and you’re very busy with calls, I haven’t got time to sit in a hold queue. My service isn’t even a week old, I should need to call.
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Wesley D
(@WesleyD17061721) reported
from
Lymm, England
@SkyUK I Be happy if the network was working ⚒ OK hope your today busy fixing up the Problem around Lymm today 😁 @SkyHelpTeam it was work OK yesterday the network
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam @SkyUK I’ve tried a PM, I’ve been told to wait 10 days. Given my speed hasn’t changed since the service was installed 3 days ago I don’t anticipate it changing over the next 7 days. You’re failing to meet the guaranteed minimum speed so let’s see if you can meet it in a week’s time.
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cally lfc87
(@cally8787) reported
from
Liverpool, England
Shock 12.41,no sign of @OpenreachHelp engineers to fix my @SkyUK broadband even tho sky once again for the 4th time this wke assured me they be out this morning, shock day 7 no internet no engineer another palm off awful service on both parts yet again leaving me with no internet
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Paul Hanley Photos
(@phanleyphotos) reported
from
Prescot, England
Moved from @virginmedia to @SkyUK but phone number hasn’t moved. @virginmedia say it’s possible to still port it and the response from @SkyUK - we don’t know how to do that, hang up and try to speak to someone else after 3 hours on the phone 🤬🤬🤬
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam I’m on Facebook Messenger and three times I appear to have been passed around to another agent, three time’s being asked to provide my name and info. Then get told someone will be with me. This is really poor customer service. Come back @virginmedia, all is forgiven.
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House of Scouse #ScouseCast
(@HouseofScouse) reported
from
Seaforth, England
Wow how shit is @SkySports soccer specials without Stelling
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam I’ve already tried calling, you have a message saying you’re very busy and that means sitting on a phone queue. Nobody actually seems to be available to help at all. Really disappointing from a company the size of @SkyUK that it’s so difficult to actually speak and get help.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
1.5 hours since starting a chat with @SkyUK support via Facebook Messenger and I’m still being passed to agents. Nobody has spoken to me yet. Time to cancel the service, this is poor.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Day 4 and still no change from @SkyUK broadband speed, and still not hitting the “guaranteed minimum speed”. 6 more days for them to fix it...
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Interesting that @VodafoneUK say OpenReach confirms a higher minimum speed than @SkyUK are advising I will get as a minimum. On top of that, @VodafoneUK’s own guarantee is higher again too. Maybe I should’ve gone with @VodafoneUK instead. Might cancel @SkyUK not even a week in.
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S J English
(@ghe4m) reported
from
Liverpool, England
Thankfully England’s 2 games are on @ITVSport not @BBCSport which means I will be able to watch them. I can’t how sometimes the bbc get them what with it bring a subscription service like @SkySports
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
So @SkyUK finally just replied to me on Messenger. Then said that as I’ve been with them for over 10 days I’ll need an engineer. Except I only had the service installed on Friday, not 10 days ago. Such poor service. So @SkyUK cancelled and over to @VodafoneUK instead now.
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cally lfc87
(@cally8787) reported
from
Liverpool, England
Been advised for the third time this week by @SkyUK that @WeAreOpenreach engineers will be out this morning to fix my broadband be very interesting to see if they actually turn up Cos only been over week of no internet & false appointments slots.Have sky palmed me of we shal see
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Chris Morgan
(@Aprilhouse23) reported
from
Higher Kinnerton, Wales
@SkyUK your internet is down yet again. Stop advertising something you can provide to the customers you've already got that are counting down the months to leave you.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Threadgold
(@FredgoldMartin) reported
@SkyHelpTeam No i wouldn’t expect the help team to know my account, But when my wife rang Sky last night they would have known. Really i Just want my sky Q and my broadband to work, all day every day. Not dropping in and out when it feels like it. Thank you for your reply 🙏 #SkyQ
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Saqib👨🦯
(@Saq5000) reported
@SkyHelpTeam Ok thanks, Does your Sky box connect to the internet wirelessly as I wanted to take out a TV package now that I would be able to indepentently use the service with this screen reader?
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Dennis Nelder
(@Nelder17) reported
@SkyHelpTeam @SkyHelpTeam I just want a service. After speaking with BT they offer a mobile hub until it is sorted why is this service not offered by sky?
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Arijana
(@arijana_aki) reported
@SkyHelpTeam I DID AND DIDNT GET ANY HELP! SO UNLESS I GET ACTUAL HELP I AM NOT WRITING PRIVATELY!
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James Derbyshire
(@JDerbyshireBWFC) reported
@Sam_Oliver_629 The average Skysports viewer doesn't give a crap about any of these Championship teams either and there are plenty of LG1 and LG2 clubs with bigger fanbases than the Championship clubs chosen for TV here, yours included. It's a unnecessary constriction.
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MacNamara
(@MacNama81457427) reported
@SkySports I thought we were ****
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Arijana
(@arijana_aki) reported
@SkyHelpTeam NOT GOOD ENOUGH! I WANT TO SPEAK TO A PERSON TO HELP! NOT FORMS OR ANY MORE EMAILS! YOU JUST MOVE PEOPLE ON SO YOU DONT HAVE TO DEAL WITH THEM! DISGUSTING!
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Rich Dyer 💙
(@richdyer) reported
@jtowns82 @SkySports Correction - actually dropping England in the ****
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Euge80
(@Euge4780) reported
@SkySports Nobody. Sterling dived. 4 shots the whole game. Terrible in defence, terrible midfield, terrible up front... Stones , rice , brutal. Not good enough.
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Paul
(@FilthyUKing) reported
@SkyHelpTeam That's exactly the issue. It's ok for periods of time and then drops. Fine at present but likely to drop again if the last couple of days are anything to go by. Will call if it drops later and hope it can be resolved.