Sky Outage Report in Hixon, Staffordshire, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Hixon, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hixon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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TV (13%)
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Wi-fi (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Hixon, Staffordshire, England
The most recent Sky outage reports came from the following cities: Stoke-on-Trent, Newcastle under Lyme, Stafford and Cannock.
City | Problem Type | Report Time |
---|---|---|
Stoke-on-Trent | ||
Newcastle under Lyme | Internet | |
Stafford | Internet | |
Stoke-on-Trent | Phone | |
Stoke-on-Trent | TV | |
Cannock | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hixon, England
Latest outage, problems and issue reports in Hixon and nearby locations:
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Andy Welsh 🤖 ➡️#i69
(@imandywelsh) reported
from
Stoke-on-Trent, England
@SkyHelpTeam Be prepared for a really fun customer call tomorrow morning because BOY OH BOY WHERE DO I START. My 7 month wait for a call? A refund? The truth rather than lies? Insulting standard "the line is fine"? Gonna be fun 👌🏻 hope it doesn't begin to happen whilst I'm WFH again.
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Martin Rodger
(@MartRodger79) reported
from
Heath Hayes and Wimblebury, England
@SkyHelpTeam 2 Credit Checks accepted, then product purchase fail... THANKS Very Much... 👏👏
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Matthew Hughes
(@MattHugheslives) reported
from
Stoke-on-Trent, England
So @virginmedia is increasing their prices by £8.50 pm. Wouldn't mind so much if they had decent service, eifi that doesn't cut out when i go upstairs, Sky Atlantic etc. Would go with @SkyUK but their wifi doesn't like bloody copper pipes.
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Lutta Pantaleon
(@PantaleonLutta) reported
from
Stoke-on-Trent, England
@SkyHelpTeam your SkyGo app is really getting on my nerves now! These application connection errors are frustrating.
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MandyMWords
(@MandyFlyMe71) reported
from
Penkridge, England
@SkyHelpTeam anyone help with this?
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Andy Welsh ⛄
(@imandywelsh) reported
from
Stoke-on-Trent, England
Internet doing the hokey kokey this morning & on hold with @SkyHelpTeam to be fed nothing but unhelpful twaddle - 6 months of nothing but a joke of a service for broadband Absolutely appalled tbh, makes working from home almost impossible. Something that's a little important atm
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Andy Welsh 🤖 ➡️#i69
(@imandywelsh) reported
from
Stoke-on-Trent, England
@SkyHelpTeam Been down this road before, you literally deny any issues and your engineers tell the truth. They disabled IVP6 & the issues persist. I'll happily have ANOTHER engineer out to confirm this. As I said, still waiting for a call back since pre-Xmas.
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Kate Whitehead
(@Krowh68) reported
from
Uttoxeter, England
@SkyHelpTeam when can we expect an internet service back in Uttoxeter?
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Andy Brown
(@Brown881Andy) reported
from
Stone, England
@SkySports why are the NZ v Aus womens fixtures not listed on your website? Pretty poor tbh
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Draycott Photography
(@ianhrp) reported
from
Draycott in the Clay, England
So day 5 of @DPDgroup_news being the worst f’in delivery company. My parcel has not moved in days every night they push the delivery back again. No contact from @SkyHelpTeam who don’t seem to care a £600 phone is missing. Not to mention this was a present for tomorrow. #DPD
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Matt Bennett
(@MattBennett93) reported
from
Stoke-on-Trent, England
@SkyHelpTeam I don't know what else to try! I've changed HDMI ports and leads! It doesn't happen with any other app. I've tried to switch settings on the Sky Q box and that, also, doesn't work.
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Andy Welsh 🤖 ➡️#i69
(@imandywelsh) reported
from
Stoke-on-Trent, England
@SkyHelpTeam 2 Sky engineers, 1 Openreach engineer before Xmas as you denied over & over we didn't have issues. 2nd Sky engineer admitted you do, and disabled IVP6 on your router. Promised to return my call (you record your calls so you have evidence you did). Didn't return it.
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Fran Roberts
(@Lilfran) reported
from
Eccleshall, England
@SkyHelpTeam my internet is not working I have done the diagnostic checks and it is still down
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paulyuk
(@paulpaulyuk) reported
from
Norton Canes, England
@SkyHelpTeam Thank you. Have restarted glass and it is connected to internet. Was fine earlier this morning. Definitely a problem with glass
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paulyuk
(@paulpaulyuk) reported
from
Norton Canes, England
@SkyHelpTeam is there a problem with sky news on glass - says technical fault with this channel.
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michael lovatt
(@mikeymoomoo1) reported
from
Stoke-on-Trent, England
@SkyHelpTeam hi wonder if you can help? Apple TV plus works all ok on the main Q box, but just sits on the apple logo on the mini multi room box… @AppleTV
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paulyuk
(@paulpaulyuk) reported
from
Norton Canes, England
@Tsavos_mum @SkyHelpTeam I followed the procedure on my sky glass help for updating software - not sure if coincidence bug problem solved when I switched back on after the 30 minutes.
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Lee Brookes
(@leetbrookes80) reported
from
Stoke-on-Trent, England
@SkyHelpTeam I’d like to request a refund for my broadband. I have reported via your automated service and I’m waiting an engineer, but I’m unable to actually speak to anybody via your phone line.
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Swif’ Nick 🏍💨
(@SwifNick37) reported
from
Cresswell, England
@SkyHelpTeam my internet has gone down again & I experienced problems yesterday in Staffordshire, can you tell me what the issues are please ?
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Andrew Cashmore
(@ozzievaldo) reported
from
Stoke-on-Trent, England
@yahoomail @SkyHelpTeam my email in box won’t show the sender information on my emails. Can you help?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jenny Chanter
(@JennyE951) reported
@SkyHelpTeam Hi Ellie, no it is still down, it has been down since yesterday evening
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Tracy Myles
(@treaclem75) reported
@SkyUK @SkyHelpTeam I tweeted last night about my Dads brand new sky Q box repeatedly freezing. Thought the problem was gone, but no it’s just happened again!!! Seriously getting annoyed now. A brand new box??I have better things to do then trying to unfreeze the box constantly
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Parmjit Sander
(@SanderParmjit) reported
@SkyHelpTeam @dawn308 I live in B71 mine still not working
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Fatima
(@tinatins123) reported
@SkyHelpTeam Hi Ellie. If I can explain My mother has recently contacted you,she is deaf so it’s difficult. She has been a sky customer for a while and normally my sister sorts her issues. Very sadly my sister became unwell and passed but was cared full time by my mother
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Kevin
(@redblack100) reported
@talkSPORT @alex_crook Don't this piss poor reporter ever shut up everything that comes out of his mouth you can find on skysports or read a newspaper
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Fran
(@FranMowat85) reported
@SkyHelpTeam @dawn308 Yes this is still an ongoing issue in B71, what is the reason for the outage? If it was planned work then customers should have been notified.
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Fatima
(@tinatins123) reported
@SkyHelpTeam so the high price remained . The customer services team spoke to my brother in regards to prices but I wanted to ask if you could look into her account and offer a good Will refund. She lives on her own and I believe the cost per month should have been reduced prior to now
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Yvonne mattos
(@yvonnem1010) reported
@skytv @SkyUK @SkyHelpTeam why is it so difficult to speak to a human ?? Do you have a customer service team ? Do you want my custom ?#CustomerService???
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Zoë Lee 💙
(@leezoe44) reported
So My signal on sky mobile is awful have to use landline to call people however not been able to make any mobile calls since last week off the landline due to a network problem told to wait it out @SkyHelpTeam please help
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Jenny Chanter
(@JennyE951) reported
@SkyHelpTeam @Plusnet I see on local groups that Plusnet customers have been told that there was an incident around 9pm yesterday which fits, and that is should be fixed around 6pm, well done Plusnet!