Sky Outage Report in Cheslyn Hay, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Cheslyn Hay, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cheslyn Hay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 26: Problems at Sky
Sky is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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Wi-fi (14%)
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TV (10%)
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Phone (6%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Cheslyn Hay, Staffordshire, England
The most recent Sky outage reports came from the following cities: Birmingham, Tipton, Dudley, Wolverhampton, Burntwood, West Bromwich, Walsall, Rugeley, Bilston, Cannock, Wednesbury, Stafford, Lichfield and Oldbury.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Tipton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Cheslyn Hay, England
Latest outage, problems and issue reports in Cheslyn Hay and nearby locations:
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James Levett
(@iamjameslevett) reported
from
Wednesfield, England
@SkyHelpTeam experiencing more connection problems with my broadband. Had a new router and still the same.
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Francesca Plimmer
(@FranPlimmer) reported
from
Cheslyn Hay, England
@skytv @SkyHelpTeam pls can someone contact me. My skyQ mini box constantly disconnects. I need a replacement and can’t get in touch with customer services. Thank you
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Ritz
(@RitzNarshi) reported
from
Lichfield, England
I should also add that the Sky engineer said someone would call me about shielding and rebooking “within the next half an hour”. That was at least *3 hours* ago now. What are you doing to fix this @SkyHelpTeam ?
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Michael whitehouse
(@Michaelwh24) reported
from
West Bromwich, England
@chrislepkowski @PaulBayliss9 @SkySports needs standing down full stop.
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Steve Lythgoe
(@steveaustin74) reported
from
Cannock Chase, England
@SkyHelpTeam hi, having problems with my broadband ... keeps going off and buffering etc ... cannot get through on the phone .. can you help?? Thanks
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Chris Carter
(@ChrisCarter90) reported
from
Rugeley, England
@SkySports Who’s said it would make them unbeatable? What a stupid thing to say.
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Kelvin Stephens
(@KJSICT) reported
from
Cannock Chase, England
@SkyHelpTeam Yes I have follows all the steps on the help site and it said to contact you.
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Chris Longdon
(@ChrisLongdon) reported
from
Cheslyn Hay, England
@SkyHelpTeam your broadband is dog ****
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Jason L
(@Sabbathan77) reported
from
Dudley, England
@SkyHelpTeam Yes, I would say literally 100’s of times over the last 8 weeks. First because of very slow speeds and over the last few weeks because of being repeatedly disconnected. There’s a guy in the BT box at the top of the road, I guess everyone is having problems and complaining.
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Barry palmer
(@Barry_Palmer) reported
from
Birmingham, England
@SkySports What tosh! How does this fool feel about Floyd's victims! He cares about himself, end of. His treachery will never be forgotten.
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Manny Sehra ✞
(@MrsSehra) reported
from
West Bromwich, England
Hi @SkyHelpTeam. Our WiFi has suddenly gone off. Intermittently shows it’s on but cannot connect to it. Are there issues in the Oldbury, West Midlands area?!!
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SlimToMum
(@SlimtoMum) reported
from
Walsall Wood, England
So I have a lot of patience for people in call centres but the customer service or rather lack of i experienced from @SkyHelpTeam on the phone was another level.
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Ian Baird
(@ibaird73) reported
from
Birmingham, England
@nowtv Can’t access my day pass to Sky Sports. Rebooted everything. Other passes are working fine. Others seem to be having issues with @SkySports too! Help!
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Tony Dhaliwal
(@tonydhaliwal76) reported
from
West Bromwich, England
@GaryJames86 @SkySports Money no problem for us 😎
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Luke T
(@lukiee) reported
from
Dudley, England
@SkyHelpTeam I still have no broadband after 6 weeks yet someone has closed my complaint how can I get through to the complaints team?
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Luke T
(@lukiee) reported
from
West Bromwich, England
@SkyHelpTeam I’ve had an email to say my complaint has been closed yet 6 weeks later I still have no broadband and nobody has called me how can I speak to the complaints team
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Steve Lees
(@measlewolf) reported
from
Dudley, England
.@SkyUK absolutely shocking service. New customer. Failed to turn up on Monday for Broadband - reappointed for today, still didn’t come. Didn’t call to advise. Next date is the 28th!!!! Asked to be put through to disconnections and after 5 more minutes I’ve been cut off! Awful.
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Hibbs
(@Hibbs1001) reported
from
Birmingham, England
@BenWebbLFC @SkySports Seriously hes awful @SkySports. Should you really have someone commentating who alienates a whole fan base?
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Jake Wright
(@jakewright_702) reported
from
Penkridge, England
@SkyHelpTeam can I reverse the update? It’s genuinely terrible. I’m always a fan of your updates but this is pretty much unusable
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Charan Aulakh
(@Charan_Aulakh) reported
from
Walsall Wood, England
@SkyHelpTeam Hi, is there a internet problem in Walsall WS5 today? I can’t seem to connect since 8am.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Carr
(@Stuey3D) reported
@SkyHelpTeam Last night watching episode 7 of a programme the download failed halfway through, so I back out and try the download again only to find episode 8 downloading with no issues at all, so you can’t blame my internet either.
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Elizabeth Taranowski
(@LizT2302) reported
@SkyHelpTeam @mattwaterman Sky, I'm also Sheffield area, S61, had no Internet since 10pm last night, tried following the instructions on the My Sky app but keeps taking me round in circles with no solution, can you help me out please? Phone number to call maybe for assistance?
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Richard
(@rboothy) reported
@LizT2302 @SkyUK Having same issues I’m S35 Sheffield went down at 10pm last night still not working, @SkyUK when will this be fixed?
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Andy Weston
(@AbnerBrowne) reported
@SkyHelpTeam @leedsandyb76 Do you sign in using your Sky credentials or do you have to set up a separate account?
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Hayley Brittain
(@HalesBrittain) reported
@SkyHelpTeam I’ve had to come into the office but it was telling me there was an outage in the area and the internet and voice light is Amber. I did all the connection tests last night and this morning but no joy
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Fred Royles
(@RoylesFred) reported
@SkyHelpTeam My Internet has been down since around 10.00 pm last night, Sheffield S5.
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Anne
(@annesilvdav) reported
@SkyHelpTeam Nothing really. I have an engineer booked for next week but he said it’s probably the wrong engineer. They would then sort the right engineer. A long time to be without internet. I’m just hoping that we are part of outage that is sorted ASAP
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Demps151
(@Demps151) reported
@SkyHelpTeam @Jackwhittles3 Do u need read latest tweets @SkyHelpTeam it's clear to see there a issue in Sheffield nothing to do with individual users, let me guess they need to book a engineer to come round........
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Stuart Carr
(@Stuey3D) reported
@SkyHelpTeam What like rebooting the box, rebooting the internet, factory resetting the box, and ultimately having the box replaced? I’ve already done those steps over the last year or so. The issue is at your end as it’s a “remote network problem” every time.
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CaptPike
(@PikeCapt) reported
Anybody know why my Sky Q box does not yet have Paramount+ in the UK? I’ve checked with friends, they have the same issue. @SkyUK @ParamountPlusUK #sky #ParamountPlusUK #ParamountPlus