Sky Outage Report in Hatherton, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hatherton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hatherton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 16: Problems at Sky
Sky is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Hatherton, Staffordshire, England
The most recent Sky outage reports came from the following cities: Birmingham, Walsall, Wolverhampton, West Bromwich, Cannock, Burntwood, Tipton, Stafford, Wednesbury and Bilston.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Walsall |
TV | |
| Wolverhampton |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hatherton, England
Latest outage, problems and issue reports in Hatherton and nearby locations:
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Cllr Thomas Loughbrough
(@ThomasTlo) reported
from
Birmingham, England
@FootballerGay @emilyhewertson @SkyBetChamp @gaytimesuk @5liveSport @EFL @FA @PFA @SkyBetLeagueTwo @SkyBetLeagueOne @premierleague @SkySports It's about time football moved on from the terrible homophobia that has sadly inflicted it too often.
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Peter Broadbent
(@eindhoven63) reported
from
Cannock Chase, England
@SkyHelpTeam I've been trying for over 3 weeks now to speak to someone on the App Support team to resolve my Sky Go issues. For the 2nd night in a row I was put on hold by 1st line in a queue to them and my call was hung up on. PLEASE HELP!
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Andy Williams-Jones
(@andyjones_1981) reported
from
Birmingham, England
@gemmarogers1 @SkyHelpTeam are the worst for this
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Philip Drury
(@DruryPhilip) reported
from
Penkridge, England
@skyhelpteam Why is sky golf a distorted screen, is it down to the weather
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MrDomRocks #insomnia65
(@mrdomrocks) reported
from
Wednesfield, England
@LolaSunnybutter @SkyUK :( that sucks.
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Gaz Beecham
(@beechishere) reported
from
Birmingham, England
Bit of rain outside and the bloody sky stops working... didn’t want to watch the cricket anyway @SkyHelpTeam Absolutely sick of the service issues
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Dave Bytheway
(@davebytheway) reported
from
Wolverhampton, England
@wolves_ink @virginmedia @Newey_7 Our @SkyHelpTeam broadband hasn’t worked since installation despite calls and an attempted booster fix. Know how you feel mate
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HH
(@harryharrad) reported
from
Birmingham, England
@SkyUK why is #skymobile signal so rubbish at weekends, you give free data and then the service levels drop! #poorservice won't be renewing with you next year! @O2 that's goes for you too! #rubbish!
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matt sambrook
(@MSambrook) reported
from
Birmingham, England
@SkyHelpTeam I phoned up again tonight and thanks to Keenen my issue is sorted.
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Dave Bytheway
(@davebytheway) reported
from
Wolverhampton, England
@wolves_ink @virginmedia @Newey_7 @SkyHelpTeam @CoopEnergy have well and truly let us down, over charged, no communication and still waiting for a call back from last week! They are the worst I’ve encountered for this
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Stefan
(@StefanMCampbell) reported
from
Wednesfield, England
@SkyHelpTeam currently on the line with the most rude and incompetent help desk advisor i have ever come across at any company Genuine issue with a renewal two weeks ago not being processed. Advisor not helping. Wont give his name or pass me to a mgr. He has now put me on hold!
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lee mulliss
(@leemulliss123) reported
from
Birmingham, England
@SkyUK so after just under 2 years of continuous problems @SkyUK re and I mean reassured me the problems had ended..... guess what. Problems have happened again. This time, get your equipment out my house. Shit service. I’ll be changing service!!!!
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Gaz Beecham
(@beechishere) reported
from
Birmingham, England
@SkyHelpTeam Plus take over £130 on DD for something I cannot watch & the charge me £80+ to have the privelidge of you fixing my service which I am getting robbed for
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🏴☠️
(@Only1tizz) reported
from
Birmingham, England
That Aliyah Marie girl does anything and it’s reported on faster than a deadline day move by SkySports... thought y’all didn’t like her wtf
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OC
(@omar_chowdhury) reported
from
Birmingham, England
Gonna have the biggest party once my @SkyUK contract is up! Worst internet connection I have experienced in my life! You’re all invited 😃#SkyUK #Internet
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Gaz Beecham
(@beechishere) reported
from
Birmingham, England
@SkyHelpTeam Basically call an engineer at whatever the stupid rates are you charge.
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Clive Reeves
(@PRBloke) reported
from
Birmingham, England
@Lionbites @virginmedia @SkyUK You’re very picky. We had no broadband service from @virginmedia yesterday morning and no phone yesterday evening. 20 minutes to answer a phone call. I think they’re all challenged for customer service
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Gaz Beecham
(@beechishere) reported
from
Birmingham, England
@SkyHelpTeam Nope, Every channel. Both signal bars have nothing and not locked. The rains not even that bad!
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Melinda Kaye Woodhouse
(@TexanBritMel) reported
from
Birmingham, England
@ShaunGibson19 @Leena21S @SkyUK @SkyHelpTeam Cancelling ours was one of the best things we’ve done. We get the sports app for £10.99 a month and never really watched anything else on Sky anyway.
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Gaz Beecham
(@beechishere) reported
from
Birmingham, England
@SkyHelpTeam Your sky box isn’t receiving a satellite signal error
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Paul
(@8gzd8k76nM) reported
@Mick_Healy @SkyHelpTeam Wait 14 days, ring up do the WIFI troubleshooting if that doesn’t work they’ll book a WIFI engineer out who will most likely install a WIFI booster to extend the signal into the kitchen
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Sinead
(@oharasin) reported
@SkyHelpTeam Morning my sky broadband hasn’t been working since Friday and I have tried all the online fixes. It appears to be down in the area as I know other house holds with the same problem. Do you know when this will be fixed.
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Paul
(@8gzd8k76nM) reported
@jackmoon10 @SkyHelpTeam For broadband you need to run the online line test which will tell you if the issue is an outage, or if its specific to your line it will again book a broadband engineer to resolve it
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Margaret's Cottage
(@BurryCottage) reported
@SkyHelpTeam Now a weekend of no internet and a huge data bill on our 4G phones. Our next door neighbour has reported the same problem to BT. The 4th property got “sorry, broadband speed has not met the guarantee so they you can terminate the contract”. None of this is reassuring.
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Sean Hastie
(@hammerhastie316) reported
@SkyHelpTeam hello I’m unable to use my sky go app even though I’m using the correct details please help
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Paul
(@8gzd8k76nM) reported
@legaltweeter2 @SkyHelpTeam It’s almost like the problems you have can’t be resolved on Twitter you lemon
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jack moon
(@jackmoon10) reported
.@SkyHelpTeam no response last night and still issues with satellite and internet signal in CM13 postcode can you please update on what the situation is?
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joes4130
(@joes4130) reported
@SkyHelpTeam Got a "to use this service you need a satellite signal" message and cannot get anything except a blue screen. The Internet is on and working fine any idea why?
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Lynda Harrington
(@Lyn_1969) reported
@SkyUK @SkyHelpTeam currently sorting my broadband renewal via text with you...been a customer for 17yrs now. Asked if setup cost can be removed because we already have equipment etc and was told the setup charge is so any discounts and offers can be applied?!! Really???
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Paul Clarke
(@PSClarke28) reported
@bigmasser @SkyHelpTeam Onto day 7 of no Internet. Only get 2gb mobile data back for an outage where have used over 50gb of mobile data. Is the compensation £8.40 a day? Sky engineer this morning told me that its a problem at the exchange and noone is working currently #whatacrock