Sky Outage Report in Wilmington, East Sussex, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Wilmington, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Wilmington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at Sky
Sky is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Wilmington, East Sussex, England
The most recent Sky outage reports came from the following cities: Eastbourne, Uckfield, Heathfield, Polegate and Peacehaven.
| City | Problem Type | Report Time |
|---|---|---|
 Eastbourne |
Internet | |
| Uckfield |
Internet | |
| Eastbourne |
Internet | |
| Heathfield |
TV | |
| Polegate |
TV | |
| Uckfield |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Wilmington, England
Latest outage, problems and issue reports in Wilmington and nearby locations:
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Paul Atkinson
(@iamofficiallyPA) reported
from
Eastbourne, England
@SkyHelpTeam any news on the internet issue in Eastbourne?
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Abi Ellson
(@AbiEllson) reported
from
Seaford, England
Dear @SkyUK please let me know how best to ve able to get any kind of assistance to enable me to watch something which requires connection to the network which I can't connect to. #pissedoff
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Barry Haffenden
(@BazTheHaff) reported
from
Ringmer, England
@ThatCoachNick @SkySports @SkyFootball @SkySportsNews Cancel your sports package mate. Don't pay ridiculous money when they're not showing irreverent live sport
-
Leanne Chapman
(@LeanneChapman81) reported
from
Newhaven, England
@SkyHelpTeam so having done every test under the sun and spending 1 hour and 20 mins on the phone to the ‘help team’ I’m still suffering with pathetic WiFi and have to wait till Feb 4th for a visit! @virginmedia hurry up and come to Newhaven! #notimpressed
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Keith King
(@diabeticguy) reported
from
Eastbourne, England
@SkyHelpTeam And they wanted an additional one off charge for continuing a service I already had. You really make it easy for one to go open armed to any of your competitors
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Voidity™
(@Voidity) reported
from
Eastbourne, England
@SkyHelpTeam I recently tried to cancel my sky package but was offered a good deal to keep it going. Shortly after everything was confirmed I received a letter warning of an Early Termination charge, this was odd as there was no break in contract. At the time I spoke to C service who said..
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🌈𝓟𝓱𝓲𝓵𝓲𝓹 𝓚𝓮𝓮𝓵𝓮𝓻
(@keeler_philip) reported
from
Eastbourne, England
@SkyHelpTeam Sky Internet is down in Eastbourne, can you get it up and running ASAP? I have to work from home tomorrow night... Help please
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victoria croft
(@victoriaCPFP) reported
from
Eastbourne, England
@MichaelRyan24_7 @SkySports Do you support FFC too
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Kristiane Sherry
(@KristianeSherry) reported
from
Seaford, England
@SkyHelpTeam hello! Are there any known issues affecting the BN25 area? Three green lights on router but laptop very definitely says ‘No internet, secured’
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Col.Sha
(@TattwoU) reported
from
Lewes, England
Whilst I fully understand those bemoaning each of Jamie Redknapp's cringeworthy comments and observations on @SkySportsPL There is a simple solution, terminate your @SkySports subscription. #StopPayingHisWages
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Michael of Sussex
(@MCY1X) reported
from
Newhaven, England
Hell @SkyUK You have this morning debited my bank for a full month’s subscription despite my having changed broadband and phone service to another provider on 4/4/20 I didn’t cancel the direct debit because you told me not to. Please can you contact me about refunding the money.
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Glen Furminger
(@Biggafferglen7) reported
from
Plumpton Green, England
@SkyHelpTeam @DJMattingley Well I for one will be cancelling all my sky subscription if you don't sought out the pausing issue of @SkySports ....I have been a loyal customer for 20 years ........extremely dissatisfied customer.
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James E Foster
(@JamesEFoster4) reported
from
Willingdon, England
@SkyHelpTeam why don’t you just pause everyone’s payments for @SkySports. Surely this is easier and less time consuming for you and us the customer
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Matt Briggs
(@mattbriggs) reported
from
Eastbourne, England
@SkyHelpTeam my Skyq box keeps disconnecting from the internet although it’s Ethernet connected. It’s also VERY hot. Issue been getting worse over past few weeks, can’t see help phone number on your site and as a key worker I don’t get much time
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🌈𝓟𝓱𝓲𝓵𝓲𝓹 𝓚𝓮𝓮𝓵𝓮𝓻
(@keeler_philip) reported
from
Eastbourne, England
@SkyUK is the internet down in Eastbourne. I can phone on landline, but no broadband since last night.
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Brian Hurle
(@Hurlmeister) reported
from
Eastbourne, England
Day 37 #lockdownuk No internet 1st thing,sorted, thanks @SkyHelpTeam Ear flaring up,Clinic cant help while the country is in lockdown, throbs like a bugger. Walk to @Tesco got a battery for my scales. Put on 20lbs in lockdown! Least said about Day 36 the better.. #keepthefairh
-
Edward Springate
(@ESpringate) reported
from
Eastbourne, England
@SkyHelpTeam You need to check a bit further then because their is a very obvious issue as there’s plenty of homes around here that don’t have connection.
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Keith King
(@diabeticguy) reported
from
Eastbourne, England
@SkyHelpTeam Well could you meet us half way. Until I am able to cancel the only way you dictate, which is impossible, can you refrain from doubling my bill, its hardly my fault I can't do things officially.
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The Sarah Appleby TGI Radio Show
(@SarahApplebyUK) reported
from
Hailsham, England
Watching @AppleTV for the first time & hoping it’s not all that as can’t take on another subscription service ! Will have to cancel @SkyUK at this rate as don’t use it ! @NetflixUK & @primevideouk @AmazonMusicUK @AppleMusic @AmazonUK all adds up 🥺🙄😬 #anothersubscription
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Lynda Mason
(@lydwray) reported
from
Eastbourne, England
@AnotherSapien @SkySports Glad to be of help.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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agnus
(@agnusdonald1919) reported
@SkyHelpTeam 1. I paid my 18 months contract off 2. I closed the account 3. Your colleague reinstated my account (I moved out 6 months previously but continued paying until it was finished) 4. Your colleague didn’t cancel my contract but told me it was closed 5. I won’t be paying a penny
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NFC | SegaZoom セーガズーモ
(@SegaZoom) reported
@SkyHelpTeam @who10uk At what site? The fact that your team have not even been given indication of whether the fault has been identified probably is such poor management. People would be so much calmer if you could at least say you know what's going on, but I'm sure you haven't even been made aware.
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Leah Unsworth
(@leahbluebabe_20) reported
@SkyHelpTeam any updates on Durham or is it we don't know basic answer we pay for a service and we not getting it what you going to do to fix this
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Will
(@Will_Little9) reported
@who10uk @SkyHelpTeam The OfCom rules state the service needs to be off for 24 hours before any compensation can be considered and even at that it won’t be anymore than £5 each household, no one can claim for lost earnings as this isn’t covered under their policy
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Claire H (aka Scottie)
(@HaltonClaire) reported
@SkyHelpTeam please can you update me on the broadband outage in Durham DH1 1 area it’s been off since lunchtime
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Nigel Malone
(@Northeastred) reported
Seriously, @SkyHelpTeam can shove their apologies. ******* disgrace this. Generic responses offering absolutely no update on an outage that is now 8 hrs +. Paying a fortune for this ****.
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Gilly7982
(@gilly7982) reported
@SkyHelpTeam #Durham area has no sky broadband and hasn’t for over 8 hours. Any chance of a decent explanation and some communication with your customers (there is an outage isn’t helpful) is it a major issue? Unknown issue?!
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dean deanson
(@dean_deanson) reported
@Ishields40 @SkyHelpTeam Yes because tweeting expletives at an online Sky agent is going to speed up the fixing of the outage in your area. Grow up
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Will
(@Will_Little9) reported
@JenLangley @SkyUK Unfortunately due to OfCom rules they won’t issue any refunds unless it’s been off for 24 hours, any lost earnings doesn’t come under any compensation rules unless Sky decide to refund out with these rules which is highly unlikely and if so won’t covering any wages lost
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sɯɐıןןıʍ ןɹɐʞ
(@kaygeedoubleyew) reported
@SkyHelpTeam had no broadband all day KT15 1 area - any news on a fix?