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Sky

Sky Outage Report in Wilmington, East Sussex, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Wilmington, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Wilmington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Sky

Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Wilmington, England

The most recent Sky outage reports came from the following cities: Eastbourne, Peacehaven, Heathfield, and Lewes.

CityProblem TypeReport Time
Eastbourne TV 9 days ago
Eastbourne Internet 10 days ago
Eastbourne TV 11 days ago
Peacehaven Phone 16 days ago
Heathfield Internet 27 days ago
Heathfield Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Wilmington, England

Latest outage, problems and issue reports in Wilmington and nearby locations:

  • keeler_philip
    🌈𝓟𝓱𝓲𝓵𝓲𝓹 𝓚𝓮𝓮𝓵𝓮𝓻 (@keeler_philip) reported from Eastbourne, England

    @SkyUK is the internet down in Eastbourne. I can phone on landline, but no broadband since last night.

  • keeler_philip
    🌈𝓟𝓱𝓲𝓵𝓲𝓹 𝓚𝓮𝓮𝓵𝓮𝓻 (@keeler_philip) reported from Eastbourne, England

    @SkyHelpTeam Sky Internet is down in Eastbourne, can you get it up and running ASAP? I have to work from home tomorrow night... Help please

  • Hurlmeister
    Brian Hurle (@Hurlmeister) reported from Eastbourne, England

    Day 37 #lockdownuk No internet 1st thing,sorted, thanks @SkyHelpTeam Ear flaring up,Clinic cant help while the country is in lockdown, throbs like a bugger. Walk to @Tesco got a battery for my scales. Put on 20lbs in lockdown! Least said about Day 36 the better.. #keepthefairh

  • Voidity
    Voidity™ (@Voidity) reported from Eastbourne, England

    @SkyHelpTeam I recently tried to cancel my sky package but was offered a good deal to keep it going. Shortly after everything was confirmed I received a letter warning of an Early Termination charge, this was odd as there was no break in contract. At the time I spoke to C service who said..

  • lydwray
    Lynda Mason (@lydwray) reported from Eastbourne, England

    @AnotherSapien @SkySports Glad to be of help.

  • ESpringate
    Edward Springate (@ESpringate) reported from Eastbourne, England

    @SkyHelpTeam You need to check a bit further then because their is a very obvious issue as there’s plenty of homes around here that don’t have connection.

  • TattwoU
    Col.Sha (@TattwoU) reported from Lewes, England

    Whilst I fully understand those bemoaning each of Jamie Redknapp's cringeworthy comments and observations on @SkySportsPL There is a simple solution, terminate your @SkySports subscription. #StopPayingHisWages

  • LeanneChapman81
    Leanne Chapman (@LeanneChapman81) reported from Newhaven, England

    @SkyHelpTeam so having done every test under the sun and spending 1 hour and 20 mins on the phone to the ‘help team’ I’m still suffering with pathetic WiFi and have to wait till Feb 4th for a visit! @virginmedia hurry up and come to Newhaven! #notimpressed

  • diabeticguy
    Keith King (@diabeticguy) reported from Eastbourne, England

    @SkyHelpTeam Well could you meet us half way. Until I am able to cancel the only way you dictate, which is impossible, can you refrain from doubling my bill, its hardly my fault I can't do things officially.

  • JamesEFoster4
    James E Foster (@JamesEFoster4) reported from Willingdon, England

    @SkyHelpTeam why don’t you just pause everyone’s payments for @SkySports. Surely this is easier and less time consuming for you and us the customer

  • Biggafferglen7
    Glen Furminger (@Biggafferglen7) reported from Plumpton Green, England

    @SkyHelpTeam @DJMattingley Well I for one will be cancelling all my sky subscription if you don't sought out the pausing issue of @SkySports ....I have been a loyal customer for 20 years ........extremely dissatisfied customer.

  • BazTheHaff
    Barry Haffenden (@BazTheHaff) reported from Ringmer, England

    @ThatCoachNick @SkySports @SkyFootball @SkySportsNews Cancel your sports package mate. Don't pay ridiculous money when they're not showing irreverent live sport

  • victoriaCPFP
    victoria croft (@victoriaCPFP) reported from Eastbourne, England

    @MichaelRyan24_7 @SkySports Do you support FFC too

  • diabeticguy
    Keith King (@diabeticguy) reported from Eastbourne, England

    @SkyHelpTeam And they wanted an additional one off charge for continuing a service I already had. You really make it easy for one to go open armed to any of your competitors

  • AbiEllson
    Abi Ellson (@AbiEllson) reported from Seaford, England

    Dear @SkyUK please let me know how best to ve able to get any kind of assistance to enable me to watch something which requires connection to the network which I can't connect to. #pissedoff

  • MCY1X
    Michael of Sussex (@MCY1X) reported from Newhaven, England

    Hell @SkyUK You have this morning debited my bank for a full month’s subscription despite my having changed broadband and phone service to another provider on 4/4/20 I didn’t cancel the direct debit because you told me not to. Please can you contact me about refunding the money.

  • BevDaisyBundy
    Beverly Bundy (@BevDaisyBundy) reported from Eastbourne, England

    @SkyHelpTeam is there a problem with people logging on to sky emails this morning

  • KristianeSherry
    Kristiane Sherry (@KristianeSherry) reported from Seaford, England

    @SkyHelpTeam hello! Are there any known issues affecting the BN25 area? Three green lights on router but laptop very definitely says ‘No internet, secured’

  • mattbriggs
    Matt Briggs (@mattbriggs) reported from Eastbourne, England

    @SkyHelpTeam my Skyq box keeps disconnecting from the internet although it’s Ethernet connected. It’s also VERY hot. Issue been getting worse over past few weeks, can’t see help phone number on your site and as a key worker I don’t get much time

  • iamofficiallyPA
    Paul Atkinson (@iamofficiallyPA) reported from Eastbourne, England

    @SkyHelpTeam any news on the internet issue in Eastbourne?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Nadiya20236894
    Nadiya (@Nadiya20236894) reported

    @SkyUK another poor customer experience on sky. Technical issue with my broadband, call up after wasting 30min trying to find your contact number due to 0 connection. Wait 20min in a queue for a rep to tell me nothings wrong, and then hang up on me. Now what?

  • LindaPatti
    Linda Pattinson (@LindaPatti) reported

    @SkyHelpTeam good afternoon. I need to speak to someone regarding a sky+ box my mum is having issues with that cannot be resolved using the online facilities. Can you give me a number to call please?

  • dickybow1984
    Dickybow1984 (@dickybow1984) reported

    @SkyHelpTeam Trying to take out a new iPhone SE On sky mobile . Is it an issue with your platform maybe? Like I said it’s happening with two different browsers

  • NicksieT
    NickieT (@NicksieT) reported

    @SkyHelpTeam hi sky just had a call from +44 800 597 9843 asking for personal info such as mothers maiden name. This sounds dodgy to me like somebody at sky is giving away customers details. We are always told never to give password details to people who phone you.

  • StonierStacey
    stacey stonier (@StonierStacey) reported

    @SkyHelpTeam Been there done that, had engineers out, can’t find a problem, we’ll there is a problem, I can’t connect to the internet.

  • LewisSteadman5
    Lewis Steadman (@LewisSteadman5) reported

    @SkyHelpTeam Hello, anyone there? It’s now been over a week since I was told an engineer would contact me. I was also told the SLA is 2-5 working days, we have now gone past that. As a paying customer, I’d appreciate a response please @SkyUK

  • AndyStewart81
    Andy Stewart (@AndyStewart81) reported

    @AdamOzzy @SkySports They fall down

  • nugget_38
    Craig Henderson (@nugget_38) reported

    @SkyHelpTeam I'm having trouble activating my Discovery+ 12 months free. I've followed the onscreen instructions and scanned the QR code but there isn't a page on my phone to enter the 6 digit pairing code.

  • MillwallDolbs2
    Dolbs (@MillwallDolbs2) reported

    @SkySports Sky sports doing their best to play down the hype because its not on their platform 🙄

  • mark_lacy
    Mark Lacy (@mark_lacy) reported

    @SkySports So they've been saying they're going to knock each other out for weeks now and soon as they've got the amount of pay per view they wanted it's now turned into an exhibition. I would get more out of watching them in sparring .worst thing is they're already talking next opponents