Sky Outage Report in Swindon, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Swindon, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Swindon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at Sky
Sky is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Swindon, Gloucestershire, England
The most recent Sky outage reports came from the following cities: Gloucester, Stroud, Cheltenham, Tewkesbury and Stonehouse.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| TV | ||
| Internet | ||
| Internet | ||
| TV | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Swindon, England
Latest outage, problems and issue reports in Swindon and nearby locations:
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newsviewsnewsCHELT
(@newsviewsnews) reported
from
Cheltenham, England
@SkyHelpTeam help no video content no YouTube only three lights
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gaetan
(@GQuinson) reported
from
Cheltenham, England
@Keke_webbo @funksoulHulk @SkyUK Virgin piss all over the competition to be honest never let me down be great for 10 years+
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Nic at Mitchell Moneypenny
(@nic_moneypenny) reported
from
Cheltenham, England
@SkyHelpTeam pls confirm if there were outage issues... with @Outreach affecting sky broadband in #Cheltenham GL51 area over the past 5 hours or more
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John Pickup
(@john_glos) reported
from
Bishop's Cleeve, England
@JakeGilbert9 @SkySports @SkySportsNews @SoccerSaturday @BBCGlos Ahh thanks jake. Damn my premature smugness 😂😂😂
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shaun byrne
(@oaleed) reported
from
Bishop's Cleeve, England
@PaulBowmer @SkyHelpTeam Thing is they said this to me I still took the option to cancel as I don’t see any sport happening for months now. So they tried threatening me saying I won’t get the same deal. I said I think I will as you will be crying out for the business when it’s all over. 🤣
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Paul OD
(@PaulOD80) reported
from
Brockworth, England
@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed more than 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
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Cotswold Pictures
(@Noelhibbert) reported
from
Cheltenham, England
@SkyUK broadband has been in for less than 8 hours and already not working, this doesn’t bode well!
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catherine taylor
(@CathygMc) reported
from
Tewkesbury, England
@SkyHelpTeam my daughter has been on the phone for approx five hours today. She has a ‘VIP’ account and getting nowhere. You’ve taken her money. Sent a contractor who had no id and smoked heavily on and off before leaving without finishing job!!!! This is outrageous service
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Kate Sargent
(@kittiwakekate) reported
from
Cheltenham, England
@SkyHelpTeam hi guys, our sky q box is not working properly! +1 channels just get blue screen. Some other channels too.. some recordings dont have any sound. Youtube app via sky q doesnt have any sound! Please help before i throw it and the contract out the window!
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James Clarke
(@Fun_and_James) reported
from
Gloucestershire, England
@SkyHelpTeam we have had #SkyQ for 1 week. Every single day we have had multiple resets, we have never successfully watched a recorded programme on a Q mini box. This is the worst system I’ve ever seen. Come back Sky HD, all is forgiven.
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Paul OD
(@PaulOD80) reported
from
Brockworth, England
@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed bet 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
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Sarah Smith
(@sarmanse) reported
from
Gloucestershire, England
Yet again @SkyUK have provided very bad customer service, it’s a shame they continue to be incompetent and don’t seem to be able to provide what they agree on the phone #verydissappointing #thirdcalltoskyinaweek #willdefinatelycancelthistime @MoneyTelegraph
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Nic at Mitchell Moneypenny
(@nic_moneypenny) reported
from
Cheltenham, England
@OpenreachHelp Thanks, it appears @SkyHelpTeam or at least their customer service division are using you as scapegoats on an internal issue...
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James Hoddy
(@JAHoddy) reported
from
Gloucestershire, England
@AndyJarrett3 @SkySportsNews @rugbyworldcup Think @ITVRugby has the exclusive rights for the next 2 @rugbyworldcup so @BBCSport & @SkySports will treat #RugbyUnion like a bastard step child.
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Darren
(@f1_daz) reported
from
Gloucestershire, England
@anewark @Channel4 @SkyHelpTeam They have been very unhelpful so far from the DMs I’ve received. No solution found yet but then they take half a day to reply to each message. Hope you get better luck
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laur👑✨
(@lauren_georgiax) reported
from
Cheltenham, England
@SkyHelpTeam are u gunna pay for my phone contract because I can’t afford to keep using up my 4G because your shit broadband doesn’t work 😡
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laur👑✨
(@lauren_georgiax) reported
from
Cheltenham, England
@SkyUK sort ur SHIT internet out pls, using my 4G in my own home😒
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J Hemus
(@jhemus2011) reported
from
Cheltenham, England
@SkyHelpTeam disappointing customer service, 3 days and can’t contact sky!!!! No option online to remove a package, you have to phone... #disappointed #poorcustomerservice @virginmedia @AmazonUK
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shaun byrne
(@oaleed) reported
from
Bishop's Cleeve, England
@SkyHelpTeam @jme_900 Your lying you can’t pause it you have to cancel it. I have done this and can tell you now if it eventually gets back to normal I won’t be paying full price for it 🤔
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James Durant
(@JamesDurant) reported
from
Cheltenham, England
I look forward to my @SkyHelpTeam @SkyUK subscription coming down in £ in January! @WWEUK
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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MADHatter
(@GilbertLTFC) reported
@SkyUK hi, I’m trying to activate the free offer for 12 months discovery plus but struggling with the code. Can you help?
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AK
(@AK131176) reported
@SkyHelpTeam sky TV not working since past 4 hours...is there any known problem in UB5 area?
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Francesca385
(@FrancescaBrough) reported
@SkyHelpTeam sky - “please hold, it’s a 20min wait we thank you” - 23 min later “oh no one answered call tomorrow we don’t care your Internet is down and you work from home, thanks for your money”. Seriously, I have to waste annual leave tomorrow and now pay £15 for an engineer?!
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Cathal Donnelly
(@lequora) reported
Skysports golf coverage of the RBC Canadian Open has been awful so far, seeing such little golf. At least LIV is trying to address some issues for the viewing fan.
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Ash Wilson
(@Ash__Wilson) reported
Anyone else having problems with sky fibre broadband in Lytham, on and off all night? @SkyUK
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Gareth
(@Quincy_Md) reported
@SkyHelpTeam Yes, as previously stated, i have run through all the troubleshooting. This is a consistent issue, happening multiple times where the only way I can fix it is to unplug the router and then restart it. Getting ridiculous considering the price we pay
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Mandela Anyonayia
(@anyonayia) reported
@SkySports Was never in doubt 💙
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Tanya Trafford
(@TanyaTrafford) reported
@SkyHelpTeam Thanks for your reply, it’s actually Openreach network damage leaving 4000 homes and businesses with no phone/internet across all providers using the Openreach network (30hours so far). Given that I gave you the postal code area your response is disappointing.
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LMA
(@lilyanderson_) reported
@SkyHelpTeam is there a reason ITV2 ONLY is saying there’s a satellite problem everyday??
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catriona main
(@MainCatriona) reported
@SkyHelpTeam hello I am getting the message on the attached screenshot when I try to access Sky VIP. I have been a customer for a very long time but changed to Sky Glass last year? Thanks.