Sky Outage Report in Stroud, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Stroud come from postal codes GL5.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Stroud, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stroud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at Sky
Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Stroud, Gloucestershire, England
The most recent Sky outage reports came from the following cities: Gloucester, Stroud, Cheltenham, Stonehouse and Cirencester.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| TV | ||
| Internet | ||
| Wi-fi | ||
| TV | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Stroud, England
Latest outage, problems and issue reports in Stroud and nearby locations:
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Azem Tomlins
(@Azem13Tomlins) reported
from
Gloucestershire, England
@SkyHelpTeam hello, trying to get a sky bill lower as it’s suddenly shot up. Can’t ring due to Covid and staff shortages, but still can’t do sort it online as “you’re having difficulties”. Are you able to help with this please?
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Sarah Smith
(@sarmanse) reported
from
Gloucestershire, England
Yet again @SkyUK have provided very bad customer service, it’s a shame they continue to be incompetent and don’t seem to be able to provide what they agree on the phone #verydissappointing #thirdcalltoskyinaweek #willdefinatelycancelthistime @MoneyTelegraph
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derek sims
(@delboysims) reported
from
Cheltenham, England
@SkyHelpTeam No satellite signal for two days now
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Ray Clegg
(@rayclegg1) reported
from
King's Stanley, England
@SkySports @henrywinter watching Palace v Brighton don’t think I have watched a game like this in a long time 100 MPh chasing ball round like school kids and giving it away to each other after every two passes really poor
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Lewy Pearce
(@LewyPearce) reported
from
Newnham, England
So the department at @skytv @SkyHelpTeam that deal with the connectivity of Broadband to your address are closed 🤣 How are people supposed to work from home when they rely on this service! I wish my contract was ending tomorrow because I’d cancel immediately. Shocking company!!!
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Lewy Pearce
(@LewyPearce) reported
from
Newnham, England
Have had to ring twice to get an update. As soon as your in a contract with @skytv @SkyHelpTeam and paying them their common courtesy and professionalism goes completely out the window. Definitely the last contract we will ever have with them. Shockingly bad customer service
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Smithstaaaa
(@Jolzski) reported
from
Gloucestershire, England
@SkyUK having an absolute laugh as per, did an online broadband test last week as having numerous issues with WiFi it’s reported a fault and said it’s booked and engineer, nowhere to track this, and can’t contact anyone. Your website is useless an all?
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Dominic Hudd
(@domihudd) reported
from
Quedgeley, England
@SkyUK is there a problem...lost all channels...saw this morning virgin targeted...
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Karen L West
(@KarenLWFereday) reported
from
Cheltenham, England
@SkyUK contact number please as my broadband is not working no phone numbers on the sky app!
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Cotswold Pictures
(@Noelhibbert) reported
from
Cheltenham, England
@SkyUK broadband has been in for less than 8 hours and already not working, this doesn’t bode well!
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Matt Selby
(@mallie1972) reported
from
Dursley, England
@SkyHelpTeam I have had to connect my broadband to the Sky Q box several times this week and it is a proper pain. I know there is a known issue but please can you get a fix sorted or perhaps offer a discount for this inconvenience.
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shaun byrne
(@oaleed) reported
from
Cheltenham, England
@SkyHelpTeam Nope because I never had that option in the first few weeks. But how can sky justify charging me £5 more now when there is less sport and football matches won’t be the same with no fans. I have bt sport and there only gonna charge me 50% next month.
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Harriet Watts
(@harrietwatts) reported
from
Dursley, England
@SkyHelpTeam I’m trying to watch Grey’s Anatomy that was recorded last night from @SkyWitness and I can’t watch it as I’m hard of hearing and need subtitles please fix this! It normally has subtitles why now does it not!!!
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grestdj
(@paulgrest) reported
from
Churchdown, England
So sick of my sky broadband being slow and Pausing on every programme I want to watch TV, every time we call “it’s working fine” NO IT ISNT 🤬🤬🤬 #lockdown #can’twatchTV #rubbishsky @SkyUK
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ceegs
(@cgladz) reported
from
Stroud, England
@ed_hartshorne @SkySports Yeah awful, came across so cringey at the end as well, skin crawling
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Oliver
(@OJ_STFC) reported
from
Stratton, England
Hats off to @SkyHelpTeam. New customer only 6 days and very impressed. Just spent 40 mins chatting with a Scott about football and how I’ve been doing. Shame @VodafoneUK couldn’t offer decent Customer service against the 12 years I was with them!
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Saffron Snow
(@Saffylockey) reported
from
Cheltenham, England
Purchasing @SkySports was the worst decision of my life... on an interesting note though there’s a man called Paul Pogba ha ha ha what a name ,and he’s ‘the best midfielder in the world and needed that goal’..... apparently
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shaun byrne
(@oaleed) reported
from
Cheltenham, England
@SkyHelpTeam No customer service did as there was no other option at that point. So I had to as I wasn’t able to pay £15 a month for a sport channel with no sport.
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shaun byrne
(@oaleed) reported
from
Cheltenham, England
@SkyHelpTeam Then I phone today to ad it back and the best offer I get is £20 a month for less sport. Football games with no fans. It’s a joke how sky think they can name there price now for a product what isn’t the same as what it was. I been sky customer for 5 years two no loyalty shown.
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shaun byrne
(@oaleed) reported
from
Cheltenham, England
@SkyHelpTeam why did you get me to cancel my sky sports subscription last week and now you can pause it.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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bimalshs.crypto
(@shs_bimal) reported
@SkySports what I don't like about English news is they hype too much. That can become pressure. Some player can rise and some player down. So stop hyping let the player play freely like bird.
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Ralph2dWorld
(@Ralph2dworld) reported
@SkySports Very useless club! Pau Torres has 43 million RC! Announce him! Instead they are chasing shadows up and down!! This club annoys me
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Ben westwood
(@benw_1875) reported
@SkyHelpTeam Sky signal is absolutely dreadful, can never have a conversation with someone on the phone with out it breaking up all the time worst mobile network out there
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Sarah Dangar
(@sarahdangar) reported
@SkyHelpTeam Oh my goodness. We have spoken to you over the last 5 days with no update. @OpenreachHelp say that they have internal Comms with the provider giving YOU updates. How hard is it to provide a timeline for a service we are paying for? Is the issue being actively worked on?
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Georges
(@geoazar03) reported
@SkySports What a complete idiot Paul Merson is, Chelsea literally beat Man City TWICE in the last 2 months.
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Sarah Dangar
(@sarahdangar) reported
@SkyHelpTeam The outage has been ongoing since Monday with no information, it is impacted a whole area not me as a customer so specific account access is not necessary. I am sure you understand my frustration at being unable to work, make phone calls, access TV, internet etc.
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peter kiernan 🇮🇪🇮🇪🇮🇪🇮🇪🇮🇪🇮🇪🇮🇪
(@peterkiernan10) reported
@SkySports He should of just picked his squad instead of giving players false hope those players could b spending quality down time with there families after a very hard long 15 months could b resting and recharging before therd pre season starts
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Gary Rowles
(@roller1004) reported
from
Witney, England
@KroenkeOut21 @SkySports And swapped out one international superstar for another one...not really interested in the detail, its the pundits stupid comments that annoy...
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Shaun
(@LfcShaunjudge) reported
@SkyHelpTeam I was told there is a fault and another level engineer would call.. I requested a new box sent out I can swap no problem and I will send old one back... This was after being on phone for an hour... Shocking way to tear people...
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ℓιѕα єαяиѕнαω 🤍💙💛
(@lisa_jane23) reported
@SkySports I appreciate he’s picked extra to be able to monitor those with injury, but those who didn’t finish the season should not have been picked, it’s not picking for form, it’s picking for the name! Some haven’t played competitively in months & some finished season in very poor form