Sky Outage Report in Stroud, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Stroud come from postal codes GL5.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Stroud, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stroud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 10: Problems at Sky
Sky is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Stroud, Gloucestershire, England
The most recent Sky outage reports came from the following cities: Stroud, Gloucester, Cheltenham, Stonehouse and Cirencester.
| City | Problem Type | Report Time |
|---|---|---|
 Stroud |
TV | |
| Gloucester |
Internet | |
| Cheltenham |
Wi-fi | |
| Stonehouse |
TV | |
| Gloucester |
TV | |
| Gloucester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Stroud, England
Latest outage, problems and issue reports in Stroud and nearby locations:
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Azem Tomlins
(@Azem13Tomlins) reported
from
Gloucestershire, England
@SkyHelpTeam hello, trying to get a sky bill lower as it’s suddenly shot up. Can’t ring due to Covid and staff shortages, but still can’t do sort it online as “you’re having difficulties”. Are you able to help with this please?
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Cotswold Pictures
(@Noelhibbert) reported
from
Cheltenham, England
@SkyUK broadband has been in for less than 8 hours and already not working, this doesn’t bode well!
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Sarah Smith
(@sarmanse) reported
from
Gloucestershire, England
Yet again @SkyUK have provided very bad customer service, it’s a shame they continue to be incompetent and don’t seem to be able to provide what they agree on the phone #verydissappointing #thirdcalltoskyinaweek #willdefinatelycancelthistime @MoneyTelegraph
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Smithstaaaa
(@Jolzski) reported
from
Gloucestershire, England
@SkyUK having an absolute laugh as per, did an online broadband test last week as having numerous issues with WiFi it’s reported a fault and said it’s booked and engineer, nowhere to track this, and can’t contact anyone. Your website is useless an all?
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Dominic Hudd
(@domihudd) reported
from
Quedgeley, England
@SkyUK is there a problem...lost all channels...saw this morning virgin targeted...
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Saffron Snow
(@Saffylockey) reported
from
Cheltenham, England
Purchasing @SkySports was the worst decision of my life... on an interesting note though there’s a man called Paul Pogba ha ha ha what a name ,and he’s ‘the best midfielder in the world and needed that goal’..... apparently
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shaun byrne
(@oaleed) reported
from
Cheltenham, England
@SkyHelpTeam No customer service did as there was no other option at that point. So I had to as I wasn’t able to pay £15 a month for a sport channel with no sport.
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Matt Selby
(@mallie1972) reported
from
Dursley, England
@SkyHelpTeam I have had to connect my broadband to the Sky Q box several times this week and it is a proper pain. I know there is a known issue but please can you get a fix sorted or perhaps offer a discount for this inconvenience.
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derek sims
(@delboysims) reported
from
Cheltenham, England
@SkyHelpTeam No satellite signal for two days now
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shaun byrne
(@oaleed) reported
from
Cheltenham, England
@SkyHelpTeam Then I phone today to ad it back and the best offer I get is £20 a month for less sport. Football games with no fans. It’s a joke how sky think they can name there price now for a product what isn’t the same as what it was. I been sky customer for 5 years two no loyalty shown.
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Mark Hammond
(@MarkHammondLFC) reported
from
Gloucestershire, England
@SkyHelpTeam Tried this yesterday with no success. Will try again tonight but this is worse than the 10 days telephone I experienced a couple of months ago as the internet is down too!
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Karen L West
(@KarenLWFereday) reported
from
Cheltenham, England
@SkyUK contact number please as my broadband is not working no phone numbers on the sky app!
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Oliver
(@OJ_STFC) reported
from
Stratton, England
Hats off to @SkyHelpTeam. New customer only 6 days and very impressed. Just spent 40 mins chatting with a Scott about football and how I’ve been doing. Shame @VodafoneUK couldn’t offer decent Customer service against the 12 years I was with them!
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Lewy Pearce
(@LewyPearce) reported
from
Newnham, England
Have had to ring twice to get an update. As soon as your in a contract with @skytv @SkyHelpTeam and paying them their common courtesy and professionalism goes completely out the window. Definitely the last contract we will ever have with them. Shockingly bad customer service
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grestdj
(@paulgrest) reported
from
Churchdown, England
So sick of my sky broadband being slow and Pausing on every programme I want to watch TV, every time we call “it’s working fine” NO IT ISNT 🤬🤬🤬 #lockdown #can’twatchTV #rubbishsky @SkyUK
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Lewy Pearce
(@LewyPearce) reported
from
Newnham, England
So the department at @skytv @SkyHelpTeam that deal with the connectivity of Broadband to your address are closed 🤣 How are people supposed to work from home when they rely on this service! I wish my contract was ending tomorrow because I’d cancel immediately. Shocking company!!!
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shaun byrne
(@oaleed) reported
from
Cheltenham, England
@SkyHelpTeam Nope because I never had that option in the first few weeks. But how can sky justify charging me £5 more now when there is less sport and football matches won’t be the same with no fans. I have bt sport and there only gonna charge me 50% next month.
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Jeff Robinson
(@robbosreds) reported
from
Gloucestershire, England
Please will somebody shoot Martin Tyler, worlds most overrated football commentator? Never has someone talked so much rubbish and got away with it. Just commentate on the game man and stop with the useless stats #skysports #ENGBEL
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Harriet Watts
(@harrietwatts) reported
from
Dursley, England
@SkyHelpTeam I’m trying to watch Grey’s Anatomy that was recorded last night from @SkyWitness and I can’t watch it as I’m hard of hearing and need subtitles please fix this! It normally has subtitles why now does it not!!!
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shaun byrne
(@oaleed) reported
from
Cheltenham, England
@SkyHelpTeam why did you get me to cancel my sky sports subscription last week and now you can pause it.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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@mssgtty
(@mssgtty) reported
@SkyHelpTeam I've been calling you all week and you've done absolutely nothing to resolve the issue.
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Salty
(@salttuh) reported
Would really love to know why my wifi has been down for 12+ hours :) @SkyHelpTeam
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Mark Milligan
(@milligoon) reported
@SkyHelpTeam I can access the emails in SKY Yahoo page but then not change my password - I get Service Unavailable - DNS failure The server is temporarily unable to service your request. Please try again later. Reference #11.7e421202.1658576546.685ceb2
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colin cartwright
(@arnielane) reported
@SkyHelpTeam After reading other message boards I don't believe that is the case and it appears to be a fix Sky can do from there end, there are plenty of post say sky have fixed this fault for them. This seems to a common problem with Sky Q. Thanks
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Lad In His Thirties
(@LIHT80) reported
@SkyHelpTeam 08448003115. I’m bored of playing games with sky. I just want a reasonably priced package from sky. I know you can offer something. Ive been a customer for 14 years. We all know how it works
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Nick Hannington
(@nickhannington) reported
@SkyHelpTeam The MySky app doesn’t recognise my postcode and your automated DM replies are no help.
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David Steel
(@RealDavidJSteel) reported
@SkyHelpTeam I had the call, @SkyUK are happy to charge a premium for not being in contract, but not provide the service they would if you were in contract….for a BB line that doesn’t meet USO. The line is now in “special measures” …payback for 4 years of paying a premium? To be continued…
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Mason
(@Mason40white) reported
@SkySports I have been Betting and winning good money with the help of @betting_pro4 get sure and Guaranteed tips
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Alix O'Kent
(@atheima) reported
@SkyHelpTeam your service is a joke, our broadband and phone aren't working again, happens all the time, and now on hold being charged on mobile because phone isn't working 🙄
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Nickvah
(@buttonshutton) reported
@SkyHelpTeam my internet been down a week. Three mobile phones. Work from home can’t connect laptop. Can’t watch Disney Netflix prime etc. can’t speak to anyone. Hope compensation coming.