Sky Outage Report in Stroud, Gloucestershire, England
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The latest reports from users having issues in Stroud come from postal codes GL5.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Stroud, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stroud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Stroud, Gloucestershire, England
The most recent Sky outage reports came from the following cities: Cheltenham, Stroud, Gloucester, Stonehouse and Cirencester.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Internet | ||
| TV | ||
| Internet | ||
| Wi-fi | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Stroud, England
Latest outage, problems and issue reports in Stroud and nearby locations:
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ceegs
(@cgladz) reported
from
Stroud, England
@ed_hartshorne @SkySports Yeah awful, came across so cringey at the end as well, skin crawling
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Oliver
(@OJ_STFC) reported
from
Stratton, England
Hats off to @SkyHelpTeam. New customer only 6 days and very impressed. Just spent 40 mins chatting with a Scott about football and how I’ve been doing. Shame @VodafoneUK couldn’t offer decent Customer service against the 12 years I was with them!
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J Hemus
(@jhemus2011) reported
from
Cheltenham, England
@SkyHelpTeam disappointing customer service, 3 days and can’t contact sky!!!! No option online to remove a package, you have to phone... #disappointed #poorcustomerservice @virginmedia @AmazonUK
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shaun byrne
(@oaleed) reported
from
Cheltenham, England
@SkyHelpTeam Nope because I never had that option in the first few weeks. But how can sky justify charging me £5 more now when there is less sport and football matches won’t be the same with no fans. I have bt sport and there only gonna charge me 50% next month.
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Sarah Smith
(@sarmanse) reported
from
Gloucestershire, England
Yet again @SkyUK have provided very bad customer service, it’s a shame they continue to be incompetent and don’t seem to be able to provide what they agree on the phone #verydissappointing #thirdcalltoskyinaweek #willdefinatelycancelthistime @MoneyTelegraph
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shaun byrne
(@oaleed) reported
from
Cheltenham, England
@SkyHelpTeam Then I phone today to ad it back and the best offer I get is £20 a month for less sport. Football games with no fans. It’s a joke how sky think they can name there price now for a product what isn’t the same as what it was. I been sky customer for 5 years two no loyalty shown.
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Cotswold Pictures
(@Noelhibbert) reported
from
Cheltenham, England
@SkyUK broadband has been in for less than 8 hours and already not working, this doesn’t bode well!
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grestdj
(@paulgrest) reported
from
Churchdown, England
So sick of my sky broadband being slow and Pausing on every programme I want to watch TV, every time we call “it’s working fine” NO IT ISNT 🤬🤬🤬 #lockdown #can’twatchTV #rubbishsky @SkyUK
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Dominic Hudd
(@domihudd) reported
from
Quedgeley, England
@SkyUK is there a problem...lost all channels...saw this morning virgin targeted...
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Smithstaaaa
(@Jolzski) reported
from
Gloucestershire, England
@SkyUK having an absolute laugh as per, did an online broadband test last week as having numerous issues with WiFi it’s reported a fault and said it’s booked and engineer, nowhere to track this, and can’t contact anyone. Your website is useless an all?
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Lewy Pearce
(@LewyPearce) reported
from
Newnham, England
Have had to ring twice to get an update. As soon as your in a contract with @skytv @SkyHelpTeam and paying them their common courtesy and professionalism goes completely out the window. Definitely the last contract we will ever have with them. Shockingly bad customer service
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shaun byrne
(@oaleed) reported
from
Cheltenham, England
@SkyHelpTeam why did you get me to cancel my sky sports subscription last week and now you can pause it.
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shaun byrne
(@oaleed) reported
from
Cheltenham, England
@SkyHelpTeam No customer service did as there was no other option at that point. So I had to as I wasn’t able to pay £15 a month for a sport channel with no sport.
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Azem Tomlins
(@Azem13Tomlins) reported
from
Gloucestershire, England
@SkyHelpTeam hello, trying to get a sky bill lower as it’s suddenly shot up. Can’t ring due to Covid and staff shortages, but still can’t do sort it online as “you’re having difficulties”. Are you able to help with this please?
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Ray Clegg
(@rayclegg1) reported
from
King's Stanley, England
@SkySports @henrywinter watching Palace v Brighton don’t think I have watched a game like this in a long time 100 MPh chasing ball round like school kids and giving it away to each other after every two passes really poor
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newsviewsnewsCHELT
(@newsviewsnews) reported
from
Cheltenham, England
@SkyHelpTeam help no video content no YouTube only three lights
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Harriet Watts
(@harrietwatts) reported
from
Dursley, England
@SkyHelpTeam I’m trying to watch Grey’s Anatomy that was recorded last night from @SkyWitness and I can’t watch it as I’m hard of hearing and need subtitles please fix this! It normally has subtitles why now does it not!!!
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Paul OD
(@PaulOD80) reported
from
Brockworth, England
@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed more than 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
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derek sims
(@delboysims) reported
from
Cheltenham, England
@SkyHelpTeam No satellite signal for two days now
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Lewy Pearce
(@LewyPearce) reported
from
Newnham, England
So the department at @skytv @SkyHelpTeam that deal with the connectivity of Broadband to your address are closed 🤣 How are people supposed to work from home when they rely on this service! I wish my contract was ending tomorrow because I’d cancel immediately. Shocking company!!!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Boxall
(@mboxster) reported
@CeeJay_631 @SkyHelpTeam Quite! I’m given up, clearly they won’t/can’t do anything more than point to a service update that states everything is fine whilst also saying engineers are currently working on a known problem!
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Jack Rowlands
(@jackrowlands123) reported
Still got no WiFi after it went down this morning 🙄 sort it out @SkyUK
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.
(@LiamInTheSky) reported
@SkyUK Why do you put people’s packages up in price yet when I leave you you unscrupulous, greedy ***** are offering me 50% off. You’ve offered me the ‘final’ chance about 8 times. **** off.
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michael bann
(@michaelbann97) reported
@SkyHelpTeam @zahrachohan There’s loads of people in Lincoln with the same issue :)
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Kate Robey
(@KatyrooBoz) reported
@SkyHelpTeam @grazzah You’ve been saying this all day. Why can’t we be told at least what the problem is and if it will be resolved today?
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Julian Crump
(@JulianRCrump) reported
@SkyHelpTeam Thanks Emma. It’s been down all day. I’ll obviously be seeking compensation for services paid for but not delivered and I’m about to call @virginmedia to see what they can offer as I’m out of contract now.
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Raz
(@Raz61029639) reported
@SkyHelpTeam Oh I'm already aware of the pathetic compensation policy, allows you to leave customers hanging for 2 days then after that give them a whopping £8.40 per day. Wouldn't even cover 1 hour at minimum wage. Let alone losing days worth of wages.. All because of your service.
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squashed on public transport
(@markflynn) reported
@SkyHelpTeam On call for 15mins with an agent and then got cut off, not had a call back yet. Pretty awful.
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Lauren ✨💕
(@slutforlouisX) reported
@zahrachohan @SkyHelpTeam Hi I’m in LN6 in Lincoln and I’ve also had this problem the whole day. No one from sky seems to have a clue what’s going on it’s so frustrating. Been passed around from pillar to post all day
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Zahra
(@zahrachohan) reported
@SkyHelpTeam It’s telling us our broadband is fine once we go through the steps, but the orange light is still on and we have no internet, so we don’t have that option. Is there a general service outage in the area, as other people seem to be having the same issue in Lincoln?