Sky Outage Report in Stroud, Gloucestershire, England
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The latest reports from users having issues in Stroud come from postal codes GL5.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Stroud, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stroud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Stroud, Gloucestershire, England
The most recent Sky outage reports came from the following cities: Gloucester, Stroud, Cheltenham and Stonehouse.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| TV | ||
| Internet | ||
| Internet | ||
| TV | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Stroud, England
Latest outage, problems and issue reports in Stroud and nearby locations:
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Nic at Mitchell Moneypenny
(@nic_moneypenny) reported
from
Cheltenham, England
@OpenreachHelp Thanks, it appears @SkyHelpTeam or at least their customer service division are using you as scapegoats on an internal issue...
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James Clarke
(@Fun_and_James) reported
from
Gloucestershire, England
@SkyHelpTeam we have had #SkyQ for 1 week. Every single day we have had multiple resets, we have never successfully watched a recorded programme on a Q mini box. This is the worst system I’ve ever seen. Come back Sky HD, all is forgiven.
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Paul Wilkins
(@Wilko_UK) reported
from
Nailsworth, England
@BrionyHarford @SkyUK You need to find the signal strength meter in the install menu on the box (google that). If there is nothing indicated then is a connection to the dish. If there’s a slight signal the dish needs realigning or the LNB on the dish is shot. I have a digital alignment meter
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laur👑✨
(@lauren_georgiax) reported
from
Cheltenham, England
@SkyHelpTeam are u gunna pay for my phone contract because I can’t afford to keep using up my 4G because your shit broadband doesn’t work 😡
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newsviewsnewsCHELT
(@newsviewsnews) reported
from
Cheltenham, England
@SkyHelpTeam help no video content no YouTube only three lights
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Sarah Smith
(@sarmanse) reported
from
Gloucestershire, England
Yet again @SkyUK have provided very bad customer service, it’s a shame they continue to be incompetent and don’t seem to be able to provide what they agree on the phone #verydissappointing #thirdcalltoskyinaweek #willdefinatelycancelthistime @MoneyTelegraph
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Kate Sargent
(@kittiwakekate) reported
from
Cheltenham, England
@SkyHelpTeam hi guys, our sky q box is not working properly! +1 channels just get blue screen. Some other channels too.. some recordings dont have any sound. Youtube app via sky q doesnt have any sound! Please help before i throw it and the contract out the window!
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Paul Robertson
(@PaulRobbo883) reported
from
Cirencester, England
@SkyUK - why can I not log into my account today. I’m paying for a service im not receiving.
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James Durant
(@JamesDurant) reported
from
Cheltenham, England
I look forward to my @SkyHelpTeam @SkyUK subscription coming down in £ in January! @WWEUK
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James Hoddy
(@JAHoddy) reported
from
Gloucestershire, England
@AndyJarrett3 @SkySportsNews @rugbyworldcup Think @ITVRugby has the exclusive rights for the next 2 @rugbyworldcup so @BBCSport & @SkySports will treat #RugbyUnion like a bastard step child.
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Ray Clegg
(@rayclegg1) reported
from
King's Stanley, England
@SkySports @henrywinter watching Palace v Brighton don’t think I have watched a game like this in a long time 100 MPh chasing ball round like school kids and giving it away to each other after every two passes really poor
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J Hemus
(@jhemus2011) reported
from
Cheltenham, England
@SkyHelpTeam disappointing customer service, 3 days and can’t contact sky!!!! No option online to remove a package, you have to phone... #disappointed #poorcustomerservice @virginmedia @AmazonUK
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Paul OD
(@PaulOD80) reported
from
Brockworth, England
@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed bet 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
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Lewy Pearce
(@LewyPearce) reported
from
Newnham, England
Have had to ring twice to get an update. As soon as your in a contract with @skytv @SkyHelpTeam and paying them their common courtesy and professionalism goes completely out the window. Definitely the last contract we will ever have with them. Shockingly bad customer service
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Darren
(@f1_daz) reported
from
Gloucestershire, England
@anewark @Channel4 @SkyHelpTeam They have been very unhelpful so far from the DMs I’ve received. No solution found yet but then they take half a day to reply to each message. Hope you get better luck
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Paul OD
(@PaulOD80) reported
from
Brockworth, England
@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed more than 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
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ceegs
(@cgladz) reported
from
Stroud, England
@ed_hartshorne @SkySports Yeah awful, came across so cringey at the end as well, skin crawling
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Cotswold Pictures
(@Noelhibbert) reported
from
Cheltenham, England
@SkyUK broadband has been in for less than 8 hours and already not working, this doesn’t bode well!
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Lewy Pearce
(@LewyPearce) reported
from
Newnham, England
So the department at @skytv @SkyHelpTeam that deal with the connectivity of Broadband to your address are closed 🤣 How are people supposed to work from home when they rely on this service! I wish my contract was ending tomorrow because I’d cancel immediately. Shocking company!!!
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Nic at Mitchell Moneypenny
(@nic_moneypenny) reported
from
Cheltenham, England
@SkyHelpTeam pls confirm if there were outage issues... with @Outreach affecting sky broadband in #Cheltenham GL51 area over the past 5 hours or more
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jenny Wiggins
(@Wiglet84) reported
@SkyHelpTeam Wifi down in Yealmpton PL8 after earlier thunder. Any update on when it will be back?
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Brad 🖤 FrFx
(@bradathann) reported
If no girls will go down on me at least I know my SkyUK WiFi will
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Kevin phelps
(@kphelps3) reported
@SkyHelpTeam are there any known issues in the np11 4lx post ode as I have no internet
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Karl Estevez
(@KEstevex) reported
@SkyUK 2nd day now no Internet. Can't get through to you guys as I'm in France partner is working from home and no help whats so ever . I tried calling and phone went dead after 15 mins . Your not providing me with a service I pay for . Bloody hate talking to your robot staff
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Lee Taylor
(@L5taylor) reported
@SkyHelpTeam Appears to be an external line fault. Doesn’t help that we now have use sky phone data/lack of Sky on demand/Netflix/Amazon etc and no idea when the engineer will bother to go and fix it!!
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Danielle
(@InflorescentDE) reported
@SkyHelpTeam Hi, I'm a new customer. TV engineer did the installation on 16th July. He gave us a deal where we get Sky Cinema for free for 2 months and then it would be an additional £5 from then on. He said it would be sorted within a few hours but there's still nothing
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Ky Smith
(@KySmith12345) reported
@SkyHelpTeam hi I’m having trouble with my IP address someone has changed it and I’ve no clue how to change it back to what it was? I can’t use anything in my household because of it 😡
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Dean Deanson
(@deanson_dean) reported
@soulwondering_ @SkyHelpTeam God forbid, you’ve been hugely inconvenienced? Now you’ve moaned online about it Sky will parachute a crack squad in to fix the internet just for you and only you.
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🤘🏻 Beardy 🤘🏻
(@beardyrock) reported
@skyhelpteam can you please confirm there’s a known broadband issue in G33 4PG please, last 24h we’re getting regular connection drops for a few mins at a time, affecting a number of hours (Sky and non sky) in our street.
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DanS
(@diverdan123) reported
Absolutely terrible customer service from @virginmedia called and spoke to advisor who then put me on mute during the call then left it on mute without speaking to me or answering any questions. Helped me make up my mind as contract is ending so time to move @bt_uk or @SkyUK