Sky Outage Report in Stroud, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Stroud come from postal codes GL5.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Stroud, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stroud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 23: Problems at Sky
Sky is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (62%)
-
TV (14%)
-
Wi-fi (14%)
-
Total Blackout (6%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Stroud, Gloucestershire, England
The most recent Sky outage reports came from the following cities: Gloucester, Stroud, Cheltenham and Stonehouse.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Internet | ||
| Internet | ||
| TV | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Stroud, England
Latest outage, problems and issue reports in Stroud and nearby locations:
-
ceegs
(@cgladz) reported
from
Stroud, England
@ed_hartshorne @SkySports Yeah awful, came across so cringey at the end as well, skin crawling
-
Dominic Hudd
(@domihudd) reported
from
Quedgeley, England
@SkyUK is there a problem...lost all channels...saw this morning virgin targeted...
-
Lewy Pearce
(@LewyPearce) reported
from
Newnham, England
Have had to ring twice to get an update. As soon as your in a contract with @skytv @SkyHelpTeam and paying them their common courtesy and professionalism goes completely out the window. Definitely the last contract we will ever have with them. Shockingly bad customer service
-
Lewy Pearce
(@LewyPearce) reported
from
Newnham, England
So the department at @skytv @SkyHelpTeam that deal with the connectivity of Broadband to your address are closed 🤣 How are people supposed to work from home when they rely on this service! I wish my contract was ending tomorrow because I’d cancel immediately. Shocking company!!!
-
Cotswold Pictures
(@Noelhibbert) reported
from
Cheltenham, England
@SkyUK broadband has been in for less than 8 hours and already not working, this doesn’t bode well!
-
shaun byrne
(@oaleed) reported
from
Cheltenham, England
@SkyHelpTeam Then I phone today to ad it back and the best offer I get is £20 a month for less sport. Football games with no fans. It’s a joke how sky think they can name there price now for a product what isn’t the same as what it was. I been sky customer for 5 years two no loyalty shown.
-
shaun byrne
(@oaleed) reported
from
Cheltenham, England
@SkyHelpTeam why did you get me to cancel my sky sports subscription last week and now you can pause it.
-
Matt Selby
(@mallie1972) reported
from
Dursley, England
@SkyHelpTeam I have had to connect my broadband to the Sky Q box several times this week and it is a proper pain. I know there is a known issue but please can you get a fix sorted or perhaps offer a discount for this inconvenience.
-
Smithstaaaa
(@Jolzski) reported
from
Gloucestershire, England
@SkyUK having an absolute laugh as per, did an online broadband test last week as having numerous issues with WiFi it’s reported a fault and said it’s booked and engineer, nowhere to track this, and can’t contact anyone. Your website is useless an all?
-
shaun byrne
(@oaleed) reported
from
Cheltenham, England
@SkyHelpTeam No customer service did as there was no other option at that point. So I had to as I wasn’t able to pay £15 a month for a sport channel with no sport.
-
Azem Tomlins
(@Azem13Tomlins) reported
from
Gloucestershire, England
@SkyHelpTeam hello, trying to get a sky bill lower as it’s suddenly shot up. Can’t ring due to Covid and staff shortages, but still can’t do sort it online as “you’re having difficulties”. Are you able to help with this please?
-
shaun byrne
(@oaleed) reported
from
Cheltenham, England
@SkyHelpTeam Nope because I never had that option in the first few weeks. But how can sky justify charging me £5 more now when there is less sport and football matches won’t be the same with no fans. I have bt sport and there only gonna charge me 50% next month.
-
Saffron Snow
(@Saffylockey) reported
from
Cheltenham, England
Purchasing @SkySports was the worst decision of my life... on an interesting note though there’s a man called Paul Pogba ha ha ha what a name ,and he’s ‘the best midfielder in the world and needed that goal’..... apparently
-
grestdj
(@paulgrest) reported
from
Churchdown, England
So sick of my sky broadband being slow and Pausing on every programme I want to watch TV, every time we call “it’s working fine” NO IT ISNT 🤬🤬🤬 #lockdown #can’twatchTV #rubbishsky @SkyUK
-
derek sims
(@delboysims) reported
from
Cheltenham, England
@SkyHelpTeam No satellite signal for two days now
-
Oliver
(@OJ_STFC) reported
from
Stratton, England
Hats off to @SkyHelpTeam. New customer only 6 days and very impressed. Just spent 40 mins chatting with a Scott about football and how I’ve been doing. Shame @VodafoneUK couldn’t offer decent Customer service against the 12 years I was with them!
-
J Hemus
(@jhemus2011) reported
from
Cheltenham, England
@SkyHelpTeam disappointing customer service, 3 days and can’t contact sky!!!! No option online to remove a package, you have to phone... #disappointed #poorcustomerservice @virginmedia @AmazonUK
-
Sarah Smith
(@sarmanse) reported
from
Gloucestershire, England
Yet again @SkyUK have provided very bad customer service, it’s a shame they continue to be incompetent and don’t seem to be able to provide what they agree on the phone #verydissappointing #thirdcalltoskyinaweek #willdefinatelycancelthistime @MoneyTelegraph
-
Ray Clegg
(@rayclegg1) reported
from
King's Stanley, England
@SkySports @henrywinter watching Palace v Brighton don’t think I have watched a game like this in a long time 100 MPh chasing ball round like school kids and giving it away to each other after every two passes really poor
-
Harriet Watts
(@harrietwatts) reported
from
Dursley, England
@SkyHelpTeam I’m trying to watch Grey’s Anatomy that was recorded last night from @SkyWitness and I can’t watch it as I’m hard of hearing and need subtitles please fix this! It normally has subtitles why now does it not!!!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Grayrock MH training co
(@GrayrockNews) reported
@SkyHelpTeam we speak daily, two or three times. Last time was a call that lasted 30 minutes and ended 15 minutes ago. "It's down to openreach, they are the only ones who can do the linework" @OpenreachHelp deny this, although from where I sit, the ball is indisputably in their court.
-
⭐️⭐️⭐️Sean⭐️⭐️⭐️
(@mrbilsy) reported
@SkyHelpTeam Again I’ve done that...but why should it be me that phones looking for an update when sky knows there’s been a problem and have not bothered to contact me. Rubbish customer service
-
bethan davies
(@bethanlee) reported
@SkyHelpTeam I was told a box was sent out for me to return my q box but I've received nothing. Can you help?
-
Paula Beaton
(@WordNerdCopy) reported
@SkyHelpTeam Mine has been back up but now gone down again!!
-
Paula Beaton
(@WordNerdCopy) reported
@SkyHelpTeam our Internet has gone down again after only being back up for an hour! We're in TD11, Scottish Borders...
-
Big Uncle ********
(@willo_ian) reported
@DaveCartwright5 @SkySports Pipe down, lad. Everyone knows it wasn't a red, we haven't made the decision, it was just one of those things The kid was unlucky. Go and spew your anger at the F.A and it's panel.
-
FloSyd
(@FloSyd1) reported
@SkyUK you need to work on your customer service. been waiting for 2 weeks to get a technician., been sitting at home since 8am and still nothing not even a text to give me a timing range just a dry "[wait till 5pm] we request you to wait until the engineer arrived".
-
Jamie Neave
(@jamie6n) reported
Seriously all I want to do is contact @SkyHelpTeam I don't want a computer I want to speak to a human. Can't believe i worked for them for nearly 3 years praising them and bigging them up to new and existing customers. 😳 awful customer service
-
Crackle33🌿
(@Crackle33_) reported
@SkyHelpTeam hey team I have been trying to cancel parts of my package for weeks and can’t get through to help on phone or chat I don’t want to be charged again for these packages, can you please help?
-
PackedLemming
(@LemmingPacked) reported
@SkyHelpTeam Hi I have twice with no change, it looks as though my fibre box isn't recieving an internet signal