Sky Outage Report in Stroud, Gloucestershire, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Stroud, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stroud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 04: Problems at Sky
Sky is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Stroud, Gloucestershire, England
The most recent Sky outage reports came from the following cities: Cheltenham, Gloucester, Cirencester and Stroud.
| City | Problem Type | Report Time |
|---|---|---|
 Cheltenham |
TV | |
| Gloucester |
Internet | |
| Gloucester |
TV | |
| Cheltenham |
TV | |
| Cirencester |
TV | |
| Gloucester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Stroud, England
Latest outage, problems and issue reports in Stroud and nearby locations:
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Dominic Hudd
(@domihudd) reported
from
Quedgeley, England
@SkyUK is there a problem...lost all channels...saw this morning virgin targeted...
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Harriet Watts
(@harrietwatts) reported
from
Dursley, England
@SkyHelpTeam I’m trying to watch Grey’s Anatomy that was recorded last night from @SkyWitness and I can’t watch it as I’m hard of hearing and need subtitles please fix this! It normally has subtitles why now does it not!!!
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newsviewsnewsCHELT
(@newsviewsnews) reported
from
Cheltenham, England
@SkyHelpTeam help no video content no YouTube only three lights
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Oliver
(@OJ_STFC) reported
from
Stratton, England
Hats off to @SkyHelpTeam. New customer only 6 days and very impressed. Just spent 40 mins chatting with a Scott about football and how I’ve been doing. Shame @VodafoneUK couldn’t offer decent Customer service against the 12 years I was with them!
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Cotswold Pictures
(@Noelhibbert) reported
from
Cheltenham, England
@SkyUK broadband has been in for less than 8 hours and already not working, this doesn’t bode well!
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shaun byrne
(@oaleed) reported
from
Cheltenham, England
@SkyHelpTeam No customer service did as there was no other option at that point. So I had to as I wasn’t able to pay £15 a month for a sport channel with no sport.
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shaun byrne
(@oaleed) reported
from
Cheltenham, England
@SkyHelpTeam why did you get me to cancel my sky sports subscription last week and now you can pause it.
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Smithstaaaa
(@Jolzski) reported
from
Gloucestershire, England
@SkyUK having an absolute laugh as per, did an online broadband test last week as having numerous issues with WiFi it’s reported a fault and said it’s booked and engineer, nowhere to track this, and can’t contact anyone. Your website is useless an all?
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shaun byrne
(@oaleed) reported
from
Cheltenham, England
@SkyHelpTeam Nope because I never had that option in the first few weeks. But how can sky justify charging me £5 more now when there is less sport and football matches won’t be the same with no fans. I have bt sport and there only gonna charge me 50% next month.
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shaun byrne
(@oaleed) reported
from
Cheltenham, England
@SkyHelpTeam Then I phone today to ad it back and the best offer I get is £20 a month for less sport. Football games with no fans. It’s a joke how sky think they can name there price now for a product what isn’t the same as what it was. I been sky customer for 5 years two no loyalty shown.
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derek sims
(@delboysims) reported
from
Cheltenham, England
@SkyHelpTeam No satellite signal for two days now
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Lewy Pearce
(@LewyPearce) reported
from
Newnham, England
Have had to ring twice to get an update. As soon as your in a contract with @skytv @SkyHelpTeam and paying them their common courtesy and professionalism goes completely out the window. Definitely the last contract we will ever have with them. Shockingly bad customer service
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Lewy Pearce
(@LewyPearce) reported
from
Newnham, England
So the department at @skytv @SkyHelpTeam that deal with the connectivity of Broadband to your address are closed 🤣 How are people supposed to work from home when they rely on this service! I wish my contract was ending tomorrow because I’d cancel immediately. Shocking company!!!
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Ray Clegg
(@rayclegg1) reported
from
King's Stanley, England
@SkySports @henrywinter watching Palace v Brighton don’t think I have watched a game like this in a long time 100 MPh chasing ball round like school kids and giving it away to each other after every two passes really poor
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J Hemus
(@jhemus2011) reported
from
Cheltenham, England
@SkyHelpTeam disappointing customer service, 3 days and can’t contact sky!!!! No option online to remove a package, you have to phone... #disappointed #poorcustomerservice @virginmedia @AmazonUK
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ceegs
(@cgladz) reported
from
Stroud, England
@ed_hartshorne @SkySports Yeah awful, came across so cringey at the end as well, skin crawling
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Paul OD
(@PaulOD80) reported
from
Brockworth, England
@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed bet 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
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grestdj
(@paulgrest) reported
from
Churchdown, England
So sick of my sky broadband being slow and Pausing on every programme I want to watch TV, every time we call “it’s working fine” NO IT ISNT 🤬🤬🤬 #lockdown #can’twatchTV #rubbishsky @SkyUK
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Sarah Smith
(@sarmanse) reported
from
Gloucestershire, England
Yet again @SkyUK have provided very bad customer service, it’s a shame they continue to be incompetent and don’t seem to be able to provide what they agree on the phone #verydissappointing #thirdcalltoskyinaweek #willdefinatelycancelthistime @MoneyTelegraph
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Paul OD
(@PaulOD80) reported
from
Brockworth, England
@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed more than 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Vickers
(@theseagullsfan) reported
@SkyHelpTeam I won on sky vip tickets for Windsor castle visit. I went through booking process for this Thursday (tomorrow) 10:30 but never received confirmation. I tried to find tickets yesterday but couldn’t. I contacted sky vip who said they couldnt help and I would have to contact encore
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Stephen Vickers
(@theseagullsfan) reported
@SkyHelpTeam I won vip tickets for Windsor castle, booked as advised but no confirmation received. SKY VIP said they couldn’t help. contacted encore by email twice, 2 call backs and phoned but wrong number on website, got right number but they are not taking calls -booking for tomorrow 10:30
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Dale Carter
(@DiscoDav3) reported
@SkySports Will be or could be?? Make your mind up! **** reporting again!! Utter nonsense
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Eoin O'Mara
(@eoinomara1988) reported
@SkyHelpTeam my internet is down and your online help is just going in circles
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Guitar George
(@BetsyandVera1) reported
@BTGroup I'm a care worker and work weekends. Occasionally I sit down and watch all the f1 I recorded. A month ago I tried and was told you cancelled my f1 for no reason and would put it back. I sat down again and same thing, I missed everything again, @SkyUK can you do better?
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Sanjeev Varma
(@Sanjeev_Varma) reported
@SkyHelpTeam I fall under category 3 of the article you have referenced, yet your staff think not. £1.94 is what they think for 5 days of no telephone service. I even stated this article, gave up and said I would pursue it via Twitter
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Sam
(@carters87) reported
@SkyUK any help with contract renewal, the price on offer is higher than a new customer despite my loyalty.
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Lisa McBay
(@McBabes) reported
@SkyHelpTeam Hi! We're trying to get Sky TV installed at our home and we've had the engineer miss two appointments already! Can someone please get in contact as we've paid the upfront cost and have no service? Call centre staff haven't been very helpful!
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Dan
(@DACrookster) reported
@MlCHAELconnolly @zacheverill @SkySports I don't think you understand. Regardless of people being obese, being taken into special care at a hospital because you're too much of a thick **** to get vaccinated means you're still going to be putting a strain on the health service. Not comparable. In the slightest.
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Dan
(@DACrookster) reported
@MlCHAELconnolly @zacheverill @SkySports Getting vaccinated is very easy. Taking yourself from obese to not is hard, sometimes impossible. And that's fine, they can decide if they want to get vaccinated or not. No problem! Then you also have to live with the fact that you're gonna be left out of some stuff.