Sky Outage Report in Stroud, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Stroud come from postal codes GL5.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Stroud, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stroud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 09: Problems at Sky
Sky is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Stroud, Gloucestershire, England
The most recent Sky outage reports came from the following cities: Cheltenham, Stroud, Gloucester, Stonehouse and Cirencester.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Wi-fi | ||
| Phone | ||
| TV | ||
| TV | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Stroud, England
Latest outage, problems and issue reports in Stroud and nearby locations:
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newsviewsnewsCHELT
(@newsviewsnews) reported
from
Cheltenham, England
@SkyHelpTeam help no video content no YouTube only three lights
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ceegs
(@cgladz) reported
from
Stroud, England
@ed_hartshorne @SkySports Yeah awful, came across so cringey at the end as well, skin crawling
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Kate Sargent
(@kittiwakekate) reported
from
Cheltenham, England
@SkyHelpTeam hi guys, our sky q box is not working properly! +1 channels just get blue screen. Some other channels too.. some recordings dont have any sound. Youtube app via sky q doesnt have any sound! Please help before i throw it and the contract out the window!
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Sarah Smith
(@sarmanse) reported
from
Gloucestershire, England
Yet again @SkyUK have provided very bad customer service, it’s a shame they continue to be incompetent and don’t seem to be able to provide what they agree on the phone #verydissappointing #thirdcalltoskyinaweek #willdefinatelycancelthistime @MoneyTelegraph
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grestdj
(@paulgrest) reported
from
Churchdown, England
So sick of my sky broadband being slow and Pausing on every programme I want to watch TV, every time we call “it’s working fine” NO IT ISNT 🤬🤬🤬 #lockdown #can’twatchTV #rubbishsky @SkyUK
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Paul OD
(@PaulOD80) reported
from
Brockworth, England
@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed more than 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
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Cotswold Pictures
(@Noelhibbert) reported
from
Cheltenham, England
@SkyUK broadband has been in for less than 8 hours and already not working, this doesn’t bode well!
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Ray Clegg
(@rayclegg1) reported
from
King's Stanley, England
@SkySports @henrywinter watching Palace v Brighton don’t think I have watched a game like this in a long time 100 MPh chasing ball round like school kids and giving it away to each other after every two passes really poor
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Paul Robertson
(@PaulRobbo883) reported
from
Cirencester, England
@SkyUK - why can I not log into my account today. I’m paying for a service im not receiving.
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J Hemus
(@jhemus2011) reported
from
Cheltenham, England
@SkyHelpTeam disappointing customer service, 3 days and can’t contact sky!!!! No option online to remove a package, you have to phone... #disappointed #poorcustomerservice @virginmedia @AmazonUK
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Paul OD
(@PaulOD80) reported
from
Brockworth, England
@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed bet 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
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Nic at Mitchell Moneypenny
(@nic_moneypenny) reported
from
Cheltenham, England
@SkyHelpTeam pls confirm if there were outage issues... with @Outreach affecting sky broadband in #Cheltenham GL51 area over the past 5 hours or more
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Lewy Pearce
(@LewyPearce) reported
from
Newnham, England
Have had to ring twice to get an update. As soon as your in a contract with @skytv @SkyHelpTeam and paying them their common courtesy and professionalism goes completely out the window. Definitely the last contract we will ever have with them. Shockingly bad customer service
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Oliver
(@OJ_STFC) reported
from
Stratton, England
Hats off to @SkyHelpTeam. New customer only 6 days and very impressed. Just spent 40 mins chatting with a Scott about football and how I’ve been doing. Shame @VodafoneUK couldn’t offer decent Customer service against the 12 years I was with them!
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Darren
(@f1_daz) reported
from
Gloucestershire, England
@anewark @Channel4 @SkyHelpTeam They have been very unhelpful so far from the DMs I’ve received. No solution found yet but then they take half a day to reply to each message. Hope you get better luck
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James Clarke
(@Fun_and_James) reported
from
Gloucestershire, England
@SkyHelpTeam we have had #SkyQ for 1 week. Every single day we have had multiple resets, we have never successfully watched a recorded programme on a Q mini box. This is the worst system I’ve ever seen. Come back Sky HD, all is forgiven.
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Harriet Watts
(@harrietwatts) reported
from
Dursley, England
@SkyHelpTeam I’m trying to watch Grey’s Anatomy that was recorded last night from @SkyWitness and I can’t watch it as I’m hard of hearing and need subtitles please fix this! It normally has subtitles why now does it not!!!
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shaun byrne
(@oaleed) reported
from
Cheltenham, England
@SkyHelpTeam why did you get me to cancel my sky sports subscription last week and now you can pause it.
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Lewy Pearce
(@LewyPearce) reported
from
Newnham, England
So the department at @skytv @SkyHelpTeam that deal with the connectivity of Broadband to your address are closed 🤣 How are people supposed to work from home when they rely on this service! I wish my contract was ending tomorrow because I’d cancel immediately. Shocking company!!!
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Nic at Mitchell Moneypenny
(@nic_moneypenny) reported
from
Cheltenham, England
@OpenreachHelp Thanks, it appears @SkyHelpTeam or at least their customer service division are using you as scapegoats on an internal issue...
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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David
(@David89232533) reported
@SkyHelpTeam And why didn’t you say London in your maintenance update last night you say every where else but not London when the damn internet went at 12 last night dont sky know that ******** they doing stop giving us a shifty service !!!
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Rᴇᴠ Jᴏᴇ Eʟʟɪs †
(@nakmas) reported
@DavidWilton79 @SkyHelpTeam I’m in East Kent near Hythe. Same issue.
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Terasa Groves
(@terasa) reported
@SkyHelpTeam hi for the last 12 hours I'm getting a really bad reception on ITV, it keeps pixellating and the sound keeps going off. Can you advise please
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Michelle
(@Michell59154514) reported
@StarLightsGirlx @SkyUK @SkyHelpTeam It's down everywhere unfortunately ..sky's broadband is terrible though..it never used yo be bad at all, only the last 3yrs
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David
(@David89232533) reported
@SkyHelpTeam Internet is down in Forest Hill London the green internet light is on but still no internet what the hell did that maintenance do to the internet fix the damn thing I ain’t paying for **** !!!
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GhostOfSummer 🇷🇴🐺
(@GhostOfSummer1) reported
@UtdPlug @SkySports Yeah we know he is better than McTomenshite. That isn’t people’s issue with the player. There are other well known issues and this is a panic buy. That’s the issue. #GlazersOut #GlazersSellManUtd
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™️
(@MariieTiia) reported
@StarLightsGirlx @SkyUK @SkyHelpTeam Im in Bristol mine is down!
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Mick Rutter
(@rutter_mick) reported
@SkySports We are supporting he but at this moment she a one hit wonder she came in to the game knowing the pressures she won the us open fantastic but now things are not working out we should feel sorry she has to show now what she made of this the real world
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Tim Pascoe 💙🇺🇦
(@TimPascoe) reported
@SkyHelpTeam sky history HD pixelating and voice dropping. No other issue with any other channel. Pls advise
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Manutdfan10
(@10Manutdfan10) reported
@djazza7 @SkySportsNews This is rubbish and embarrassing from a level such as skysports.. Go do basic research.. Glazers have spent tons on Transfers and salaries.. Main issue is poor work from the technical level.. You could possibly blame the glazers considerably for that yes, fair enough