Sky Outage Report in Rufforth, City of York, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Rufforth, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Rufforth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at Sky
Sky is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Rufforth, City of York, England
The most recent Sky outage reports came from the following cities: Leeds, York, Selby and Wetherby.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| TV | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Rufforth, England
Latest outage, problems and issue reports in Rufforth and nearby locations:
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Charlotte 💙
(@lotslottie16) reported
from
Garforth, England
@skyhelpteam are you phoning out to sky customers telling people that their internet will be shut down within 24hrs for suspicious activity and to call the police?
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Stewart
(@StewForsyth) reported
from
Leeds, England
@SkyHelpTeam I'm not doing this just for my flat - it's for every flat on our estate. They cut all of us off and reduced all of our speeds. And they could do the same tomorrow if they wanted, as they have full control of the network. It's just hopeless.
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Stewart
(@StewForsyth) reported
from
Leeds, England
@SkyHelpTeam @OpenreachHelp @WeAreOpenreach .. network in 2018. Using the internet or any services (like Sky Catch Up!) are almost impossible as our speeds are so slow. I do appreciate it's not Sky's fault (its Openreach's), but we really need your help to push them to do something while we wait on fibre.
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John Bower
(@beclamide) reported
from
Leeds, England
@SkyHelpTeam Thanks for the reply. I followed the instructions and at least now it is being consistently slow rather than just being so slow it might as well not be working. It is a problem with the way BB has been installed in the building. I’m not the only resident complaining.
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Stewart
(@StewForsyth) reported
from
Leeds, England
@SkyHelpTeam Hi, what number can I call for your technical team to discuss an existing issue that I've had Openreach out to look at? I've had a text saying the issue was fixed, however it wasn't and was left unresolved yesterday by Openreach. Thanks!
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Stewart
(@StewForsyth) reported
from
Leeds, England
@SkyHelpTeam Hopefully! Like I've said before, it's not Sky's fault as they can't do anything on the network. It's not right that I'm having to raise a complaint about a completely separate company with yourselves, as that company won't take any responsibility for what they've done.
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Stewart
(@StewForsyth) reported
from
Leeds, England
@SkyHelpTeam It's the exact same story with fibre to the flats on the estate - they either ignore us, or come up with another excuse as to why they have to delay doing anything about it and then ignore us again. All while they're here every day connecting up houses and fixing their network.
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Craig McGrath
(@craigymac83) reported
from
Leeds, England
@dukesof16 @SkySports Absolute hero of that cup run never forgotten #bcafc
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Stewart
(@StewForsyth) reported
from
Leeds, England
@SkyHelpTeam I've spoken to yourselves a number of times, and we've came to the same conclusion each time that it's to do with Openreach's network and the work they did in September 2018. The last direct messages sent between yourselves and I was the 28th August 2020.
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Stewart
(@StewForsyth) reported
from
Leeds, England
@SkyHelpTeam The only way that can happen is if Openreach come out and do something. Their attitude appears to be that it isn't their fault and they've refused to take any responsibility since. We've tried everything to get our network improved but we're getting nowhere.
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Stewart
(@StewForsyth) reported
from
Leeds, England
@SkyHelpTeam I've done all of that I'm afraid and had Sky engineers out. This issue is unfortunately bigger than that and relates to the network in our area. Openreach arrived in 2018 to upgrade us all to fibre, but instead added a couple of houses to fibre, ignored the flats and reduced..
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Stewart
(@StewForsyth) reported
from
Leeds, England
@SkyHelpTeam I think this has been with your own complaints department (not that it was a complaint against Sky, it's not your fault, just that they could talk to Openreach), but even they couldn't get anywhere.
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Richard Gear
(@prysds) reported
from
Leeds, England
@SkySports why ******** has this **** been banging on about ******* Liverpool for 45 mins - it’s leeds vs palace.
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Michael Brown
(@m0apc) reported
from
Garforth, England
@SkyHelpTeam hi having stability issues with Sky GFast internet service in LS25 over last few days. Very variable performance and dropping out
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Stewart
(@StewForsyth) reported
from
Leeds, England
@SkyHelpTeam There's no point in another Sky engineer coming out as everything is the same as the past two times they did. It's all on Openreach, and they're just not interested in fixing the network for any of us on our estate.
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Stewart
(@StewForsyth) reported
from
Leeds, England
@OpenreachHelp Sorry Frazer but I've done that. Many, many times. And @SkyHelpTeam have actually been really helpful too when I have done. Unfortunately when it hits yourselves at Openreach (@WeAreOpenreach) you're not helpful. Not even slightly. You've no interest in resolving the issue.
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A-Jay ☯️🧘🏻♂️⚽️
(@AntonySophia13) reported
from
Leeds, England
@lanesra18 @SkySportsPL @SkySports That was my first though, poor keeping though.
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Mike dearden
(@Mdearden79) reported
from
Leeds, England
@SkyHelpTeam for info, I’m currently on my mobile providers 4G as the WiFi is not good enough to support sending this tweet and live stream the tv.
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Mike dearden
(@Mdearden79) reported
from
Leeds, England
@SkyHelpTeam for info, I’m currently on my mobile providers 4G as the WiFi is not good enough to support sending this tweet and Luce streaming the tv.
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Stewart
(@StewForsyth) reported
from
Leeds, England
@SkyHelpTeam Hi, I was just wondering if your tech team made any progress with Openreach regarding improvements to the existing copper line on our estate? @OpenreachHelp are taking no responsibility (as usual...), but it's their network that's causing the slow speeds.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Kirby
(@Bkirby1986) reported
@SkyHelpTeam Done all that, says theres a connection issue so whatever maintaince you've done or are doing isnt working. How long will an engineer take!
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Jo Gennari 💙 #bemoreshark
(@JoJoTrainers) reported
from
Bromley, England
As if moving house without a car isn't stressful enough ..the utter ineptitude of @OpenreachHelp and @SkyUK is astounding. How difficult is it to reconnect a service that was there the day before ? Emails to both CEO with "please do better" sent . Let's see if either read..
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Kev🍀⭐️
(@Kev_360) reported
@SkyHelpTeam There seems to an issue with SKY channels. I’m receiving a message that there’s a ‘Technical Fault’. Could advise when this will be resolved please. Thanks. Kevin
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Mr J
(@Lambagreeny) reported
@SkyHelpTeam Your current UI may be better looking but the old system wasn’t plagued with issues. A nice wrapper isn’t enough.
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Terry Hooper
(@thooper50) reported
@SkySports is there a service outage today, channels 401,403,405?
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Emma Walsh 𝑺𝒕𝒐𝒓𝒊𝒆𝒔 𝒗. #AmWriting
(@EmWalsh_Stories) reported
@SkyHelpTeam After months of phonecalls reiterating the issue, an engineer finally came out - replaced some cables (which haven't made a difference) and advised us to get Fibre. We agreed on the assumption it would help the issue he was there to solve, connectivity.
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Emma Walsh 𝑺𝒕𝒐𝒓𝒊𝒆𝒔 𝒗. #AmWriting
(@EmWalsh_Stories) reported
@SkyHelpTeam I've tried to have numerous conversations with your tech team previously which have led to me being in this situation, with no solution to the problem we have but spending more money with you and tied into a new contract.
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Jo Gennari 💙 #bemoreshark
(@JoJoTrainers) reported
from
Bromley, England
@SkyHelpTeam Unacceptable..once again abdicating and responsibility for q customer
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MotoGP Tipster
(@MotoGPTipster) reported
@richardhyland @SkyHelpTeam You would if you’d be using HD for 10 years +. Thing needs rebooting every so many weeks as some recordings just show blue screen in planner or few channels in TV guide decide to go blank. Had to reset this thing numerous times and only had about a year, never had to reset HD box
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DPDgroup
(@DPDgroup_news) reported
@1Cathrynh @SkyHelpTeam Hello! We appreciate the time you’ve taken in contacting us. We are sorry that you are having such problems. Would you mind contacting us via DM so we may follow up internally. Kind regards.