Sky Outage in Sherburn in Elmet, North Yorkshire, England

@SkyHelpTeam where do I stand on my Broadband package. I am not getting the guaranteed speeds. You gave me the option to cancel but time limited me to 30 days. Now I cannot get hold of anybody on phone, email or chat to discuss this. Other providers promising better speeds.

@SkyHelpTeam I’ve done all those steps. It just keeps referring me to the forum which is full of people with the same issue but no solution.

@SkyHelpTeam I get a blue screen saying something like the channel is unavailable due to a connectivity issue

@SkyHelpTeam Hi. We purchased Frozen 2 when it came out and downloaded it to our Sky box. We've just went to play it and it doesn't work. It goes to a blue screen, but nothing happens. It's a bit disappointing as we now don't have the HD version we paid for to watch.

@___hm_xo @thundercat_mb @SkyHelpTeam Ok so basically the BT lines have to be shared between companies so even though your neighbours have it you may not cos the lines are maxed out it’s really stupid tbh

@SkySports The Premier League will not declare the season null and void because then Sky & BT would sue them for a refund of around £4.6 Billion investment it made so financially it wouldn't make sense to cancel the season.Every place in the Premier League is worth millions to the clubs.

@SkyHelpTeam is anything being done to resolve the issues with using @Spotify via #skyq with it crashing and giving you a black screen plenty of threads on forums but no answers

@Forest19771 @TC38534491 @SkySports NHS staff aren’t getting tested, that doesn’t mean they’re not available. That’s another topic. If the clubs want it to happen, then clubs will have to strip back & it will be essential staff only. The number of games to be played in the timescale is the least of the issues

@cazmaxwby Yeah ever since we’ve “upgraded” to the new broadband, even paying the £4 “boost” it’s been worse than the old one, awful service and product. It guaranteed WiFi in every room in the house & it just doesn’t. Will be ringing to complain when I can get through @skytv @SkyHelpTeam

@SkyHelpTeam my engineer was due between 8-1 to fit a new SkyQ box as out Sky+ box broken. I've rung helpdesk who say they are still coming. I'm a supermarket worker so difficult getting time off

@SkyHelpTeam Hello , that’s the same link I’ve used before ! It tells you to call as it can’t be cancelled on the app ! I’ve used the messenger service - waited for over an hour for it to then say - an error has occurred ! My sky hasn’t worked for over a year - cancel it please!!

@ByDean @SkySports It’s greed. Hoping we are so preoccupied with staying healthy we forget to cancel. I’m currently waiting in a queue online to access the packages section.

@SkyHelpTeam I wish I could call.. but I know everywhere is busy.. can you release an online pause or cancel option. Will save your call centres

@FredgoldMartin @SkyHelpTeam @hunny2908 So one part of business is say. I charge the other is “copying and pasting” how do I cancel everything @SkyUK I’ll come back maybe when you have some content to watch.

@SkyHelpTeam trying to set up your telephone shield system on your web site. Seems not working, as nothing happens do you know of any issues. Please.

Email from #sky it’s going up again in April that’s nice of them #cancel #SkySports

@SkyHelpTeam issues with my WiFi. Have tried everything online advises. Unless I stand over the router I can’t get a signal anywhere else. Just changed from BT to Sky and far from happy. Can’t find a number to call either!!

Time to cancel my @SkySports package, Super Bowl is on BBC which means no Neil Reynolds 🙌🙌🙌 woohoo 🥳 🎉🙂

Omg @SkyHelpTeam please please sort out my internet problems once and for all. I can’t take anymore and will have to change providers if I can’t get a decent, stable connection soon. It’s driving me crazy. Please help.

Credit where credits due. Thank you @SkyUK and the excellent customer services rep Ellen. That's another customer signed on for a further 18 months. Very happy experience today.

I don’t know if it’s the @GameBattles servers or @SkyUK connection BUT THEY ARE BOTH AWFUL. MY MATES GET INTO THE GAME BEFORE ME!!!

@SkySports If you trying to hide how poor the club have been this season and trying to get away with relegation

@AndyP1982 @SkySports @SkySportsNews I did indeed find it on youtube! Poor quality but good enough!

Is there any internet provider out there worst than Sky. Honestly it’s absolutely ****. @SkyHelpTeam

@SkySports Totally agree, **** the useless over paid overrated **** off

@KTHopkins Cancel @SkyUK Hit em where it hurts.

@SkyUK fix up, I was opening up a cash drop when you man got me kicked out my game 😤

@SkyUK fix up. I was open up a cash drop when you kicked me out

@marksedwill can you comment if any truth that you attempted to sign off a transition extension and also that the civil service tweet today was you. Where is your condemnation of the media hate campaign. Cancel @SkyUK and @BBCWorld tv license and hit #scumedia in the pocket

@Molly_Hanson1 @SkyUK No but @SkyUK have always been good at responding using twitter when ive had any issues.