Sky Outage Report in Ratho, Edinburgh, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Ratho, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Ratho and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at Sky
Sky is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Ratho, Edinburgh, Scotland
The most recent Sky outage reports came from the following cities: Dunfermline, Edinburgh, Livingston, Penicuik, Bathgate, Bo’ness and Inverkeithing.
| City | Problem Type | Report Time |
|---|---|---|
 Dunfermline |
Internet | |
| Edinburgh |
||
| Livingston |
TV | |
| Dunfermline |
TV | |
| Livingston |
TV | |
| Livingston |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Ratho, Scotland
Latest outage, problems and issue reports in Ratho and nearby locations:
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@SkyHelpTeam I’ve just signed up for Sky Broadband and can’t access the MySky app as I’ve had a SkyID linked to my email address when I was a customer 4 years ago. How can I access this again, can I resurrect my old SkyID?
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Jamie Docherty
(@JamieDoc12) reported
from
Edinburgh, Scotland
@SkySports If families living through this have spare cash.. I imagine it won’t be spent on more “Add-Ons” to their already ridiculous ****** Sky bill.. the cheek of this is madness at a time when most people are struggling.. **** Off
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Louis Capaldi Jones
(@louisjones1874) reported
from
Broxburn, Scotland
@SkyHelpTeam anyone else have problems with there Sky Q box?, every day the piece of **** doesn’t work
-
Taggy MacRob
(@edinbos) reported
from
Penicuik, Scotland
@SkyHelpTeam hey guys. Broadband seems to be down for majority of Eh26 area. Any ideas of turnaround?
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Peter Stewart
(@PeteStew_) reported
from
Broxburn, Scotland
Assuming anyone without @SkySports won’t be able to watch the Serbia game legally. What a travesty, considering the only way to see our biggest game for over two decades is on TV. Got the potential to lift the nation and we have never needed it so much.
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Paul O'Neil
(@pauloneil1874) reported
from
Edinburgh, Scotland
@SkyHelpTeam I have tried on two mobiles and on the desktop site. Same issue every time, is it something that can be set by someone at sky?
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Paul O'Neil
(@pauloneil1874) reported
from
Edinburgh, Scotland
@SkyHelpTeam We disabled the broadband shield and it is still having issues. Can it take a while to take effect?
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Taggy MacRob
(@edinbos) reported
from
Penicuik, Scotland
@SkyHelpTeam hey guys, is there an outage issue in Eh26 ??
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Wade Taylor
(@WadeGTaylor) reported
from
Edinburgh, Scotland
Nice @SkySports! I thought Spurs were playing Burnley. But wait the presenters are talking about Man U! WTF! Then say we must talk Spurs Burnley but we’ll come back to ManU later! Time to end subscription....
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▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
@SkyHelpTeam Does it not tell you in tweet !!!!! You team seem to think that someone else reading my emails is not a data protection leak while I can't sign in to read them as my account has been merged with another account.....3 hours wasted today add that to 2 other days
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Gary Gray
(@ggg1970) reported
from
Edinburgh, Scotland
@SkyUK no internet connection since 5pm yesterday yet website says no issues - when I call I get an automated message - how can I get an update on this?
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@SkyHelpTeam That’s the same information as given in the app when I login. It doesn’t explain the different date on the text! Really need my broadband ASAP!
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Stevie frimpong
(@StevenFairlie) reported
from
Edinburgh, Scotland
@Krobertson5808 @SkySports Ah ok. Never seen that! 😩
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Brooke Hobbs
(@Brooke_Hobbsxo) reported
from
Edinburgh, Scotland
@SkyHelpTeam our internet’s been down for over an hour nearly, any idea why?
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@SkyHelpTeam I now have a message to call Sky to ‘get my broadband order back on track’, unfortunately the number given is automated and doesn’t have an option to speak to a human! Please help.
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-Ashleigh-
(@ashleighlsX) reported
from
Edinburgh, Scotland
@SkyHelpTeam My internet is still not working trying on the sky app to troubleshoot and not being able to
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Sam Bryce
(@CaptainBryce) reported
from
Edinburgh, Scotland
@GraeMcG @SkySports Hit the ? Button on your remote to turn it off. Pitty it doesn't work on Crocker
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▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
Hey @SkyHelpTeam over 3 hours on phone to 3 different people ...2 cut me off deliberately...Great customer service...problem still not sorted.....would you like your emails being displayed on someone else's account and not being able to sign in to your email account
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Paul O'Neil
(@pauloneil1874) reported
from
Edinburgh, Scotland
@SkyHelpTeam hi, I switched to sky broadband this week but all social media apps are not working properly or loading information/pictures etc. Work on 4g, and web browser works on WiFi no problem.
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Owen
(@owenwilliam99) reported
from
Edinburgh, Scotland
@SkyHelpTeam Hi there, our internet cut out about 20 minutes ago, we’ve followed the steps on the website but we still can’t reconnect. Can you tell us what might be wrong/when can we expect to be reconnected?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Cooper
(@ScottyCoops23) reported
@g3ffd @SkyHelpTeam Sky still down in Delph! This is a joke now!! @OpenreachHelp
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Scott
(@IRNBRU26) reported
@SkyHelpTeam It says it is a known issue in Norwich , so it's not an issue with just my line. I just need to know how long it will take to be resolved . As it's now been over 12 hours .
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Celtic Wren Art
(@CelticWrenArt) reported
@SkyHelpTeam appalling service; 10 working days to get a new sky box card delivered from UK to Ireland when customer is not at fault!
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AtM0StF34r
(@AtM0StF34r) reported
@SkyHelpTeam and why do you charge for Wi-Fi calling when we’re using our own Wi-Fi or free Wi-Fi outdoors eg restaurants cafes etc that provide free Wi-Fi if signal is poor when moving around the city? Still feels like paying twice?
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Iain Barker
(@solutionsiain) reported
@SkyHelpTeam any idea when you're going to get my broadband fixed in Edwinstowe, Nottinghamshire? On and off problems for over a week and now no internet or landline whatsoever all day today.
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jason smith
(@JasonWolves1971) reported
@SkyHelpTeam just had a "dodgy phone call" from some idiot called ahmed calling from your guys saying there was shutting my service off unless i paid £100,told them to *******.The number was 02078133958.Please inform all.
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Scott
(@IRNBRU26) reported
@SkyHelpTeam So who do I contact other than the 'help' team please ? I am paying for a service I am not getting so should be able to find out why?!
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Harry Selby
(@Hselby1991) reported
@IRNBRU26 @SkyHelpTeam Yup is a issues same for me in Norwich they know about it so I don’t know why there giving you the generic message Shocking want to know what compensation will be given
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Geoff d
(@g3ffd) reported
@ScottyCoops23 @SkyHelpTeam @OpenreachHelp Still down in Uppermill. Nearly 2 days now!
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AtM0StF34r
(@AtM0StF34r) reported
@SkyUK #SkyMobile. Live edge of Nottm City Centre, only ever have 1 bar signal strength (out of 5) but can turn on Wi-Fi Calling but are still charged for Wi-Fi calling when using my own paid for Wi-Fi, so why do u charge for Wi-Fi calling when your signal is poor? #PayingTwice