Sky Outage Report in Ratho, Edinburgh, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Ratho, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Ratho and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 02: Problems at Sky
Sky is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Ratho, Edinburgh, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Livingston, Loanhead, Bathgate, Broxburn, Dunfermline and Penicuik.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
TV | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Ratho, Scotland
Latest outage, problems and issue reports in Ratho and nearby locations:
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Paul O'Neil
(@pauloneil1874) reported
from
Edinburgh, Scotland
@SkyHelpTeam I have tried on two mobiles and on the desktop site. Same issue every time, is it something that can be set by someone at sky?
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Lisanne Valente
(@lizzlevalente) reported
from
Edinburgh, Scotland
@SkyUK so fed up of every single night sky Q boxes not working! So bad the dreaded Virgin might be the solution!
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Gary Gray
(@ggg1970) reported
from
Edinburgh, Scotland
@SkyUK no internet connection since 5pm yesterday yet website says no issues - when I call I get an automated message - how can I get an update on this?
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@SkyHelpTeam That’s the same information as given in the app when I login. It doesn’t explain the different date on the text! Really need my broadband ASAP!
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Louis Capaldi Jones
(@louisjones1874) reported
from
Broxburn, Scotland
@SkyHelpTeam anyone else have problems with there Sky Q box?, every day the piece of **** doesn’t work
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Owen
(@owenwilliam99) reported
from
Edinburgh, Scotland
@SkyHelpTeam Hi there, our internet cut out about 20 minutes ago, we’ve followed the steps on the website but we still can’t reconnect. Can you tell us what might be wrong/when can we expect to be reconnected?
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Paul O'Neil
(@pauloneil1874) reported
from
Edinburgh, Scotland
@SkyHelpTeam hi, I switched to sky broadband this week but all social media apps are not working properly or loading information/pictures etc. Work on 4g, and web browser works on WiFi no problem.
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𝙹𝚘𝚑𝚗. 𝙰
(@John_ArmstrongZ) reported
from
Edinburgh, Scotland
@SkyHelpTeam I am having lip sync issues with my new Sky Q box and mini box. Really frustrating and I’ve tried all fixed as chatted through with telephone responder.
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𝙹𝚘𝚑𝚗. 𝙰
(@John_ArmstrongZ) reported
from
Edinburgh, Scotland
@SkyHelpTeam are there know broadband issues in Edinburgh at the moment? On/off for past hour or two
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Ian Fieldhouse
(@ianfieldhouse) reported
from
Edinburgh, Scotland
Well this is ****. Sky broadband down for the last hour and no Engineer appointments until the 7th — I’m sure my work will be delighted! Hopefully just a local issue as others appear in the same boat. @SkyHelpTeam
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Claire Pentland
(@ClaireCashBack) reported
from
Edinburgh, Scotland
@SkyHelpTeam are there internet problems in Edinburgh? Internet suddenly stopped working and can’t get an engineer until next week!! Not great. I will be seeking compensation.
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Paul O'Neil
(@pauloneil1874) reported
from
Edinburgh, Scotland
@SkyHelpTeam We disabled the broadband shield and it is still having issues. Can it take a while to take effect?
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-Ashleigh-
(@ashleighlsX) reported
from
Edinburgh, Scotland
@SkyHelpTeam My internet is still not working trying on the sky app to troubleshoot and not being able to
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Taggy MacRob
(@edinbos) reported
from
Penicuik, Scotland
@SkyHelpTeam hey guys, is there an outage issue in Eh26 ??
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Sam Bryce
(@CaptainBryce) reported
from
Edinburgh, Scotland
@GraeMcG @SkySports Hit the ? Button on your remote to turn it off. Pitty it doesn't work on Crocker
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Marie McKenna
(@mazzamac1969) reported
from
Edinburgh, Scotland
@SkyHelpTeam Hi, I’m an existing customer and received a new broadband hub. How do I recycle / dispose safely of my old hub? Thanks.
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▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
Hey @SkyHelpTeam over 3 hours on phone to 3 different people ...2 cut me off deliberately...Great customer service...problem still not sorted.....would you like your emails being displayed on someone else's account and not being able to sign in to your email account
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Jim W
(@jim_nlrsc) reported
from
Mid Calder, Scotland
@SkySports WHY do we have to continue listening to Andy Walker on Rangers games. He has ONE agenda - and has had one since day 1 - to get Morelos into bother. No doubt we will get umpteen replays of the incident - strangely, we don’t get same when it’s the other way round.
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▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
@SkyHelpTeam Does it not tell you in tweet !!!!! You team seem to think that someone else reading my emails is not a data protection leak while I can't sign in to read them as my account has been merged with another account.....3 hours wasted today add that to 2 other days
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-Ashleigh-
(@ashleighlsX) reported
from
Edinburgh, Scotland
@ianfieldhouse @SkyHelpTeam We’re in Edinburgh and our sky broadband cut out around an hour ago, we were offered an engineer app for the 11th managed to get one for the 6th but here’s hoping it gets fixed soon
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Stu
(@StuLaws_) reported
@markflyingv @virginmedia @SkyUK You’ll go back soon, Sky’s engineers are the worst. If only they were as good as their staff in the call centres!
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Andy Wedge
(@andy_wedge) reported
@SkyHelpTeam Hi, I have WiFi at present but no landline calls. It does say there is a problem in my area (WN6 8QZ). Any idea what the issue is / when it will be fixed? Thanks
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Adam Passmore
(@alp647) reported
@SkyHelpTeam You will need to be a Sky customer with the relevant pack to watch this program. Trying to watch sky witness box set and I have the entertainment package and multiscreen (also can me to watch sky witness live or catch up) just wondering if I'm missing something?
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Simon Rhodes ADI
(@sr_drivinschool) reported
@SkyHelpTeam Afternoon. I have a BB tech appointment today 12 - 2pm. Your Tech has called to say she is running late and won’t be here till 2:15. I’m now having to cancel work due to being self employed and am 2 hours wage down. Can I contact someone regarding this ? Thanks 👍
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Chelle Dennis
(@Chelleandmat) reported
@SkyHelpTeam Hi it was I’d asked my customer to contact Sky and she was presented with an automated message stating there was an issue in her area
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DebDeb
(@_DebDeb_) reported
@dutts303 @Informalytics @SkyHelpTeam We’re down too in wn6
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Stu M
(@uggy7) reported
@SkyHelpTeam There is an outage in my area. Been down for 3 hours now. As I work from home I’m unable to do any work. It doesn’t help that there’s no updates or a time it will be expected to work again
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Evo
(@aheretical) reported
@SkyHelpTeam That link doesn't help nathan - it just puts me on an infinite feedback loop.
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Chelle Dennis
(@Chelleandmat) reported
@SkyHelpTeam I’m actually asking for one of our customers she’s getting total disconnected hard reset router but seems to be issue with the line as it’s a dead tone
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John PP Hunt
(@jpph10) reported
@SkyHelpTeam I have done on 4 occasions. Hence taking my frustration to twitter. I wonder if i cancelled my contract and then took a new one out would the service be better and i get what is a simple job sorted. It really is ridiculous.