Sky Outage Report in Ratho, Edinburgh, Scotland
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Ratho, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Ratho and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (57%)
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TV (18%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Ratho, Edinburgh, Scotland
The most recent Sky outage reports came from the following cities: Dunfermline, Livingston, Edinburgh, Bathgate and Midlothian.
| City | Problem Type | Report Time |
|---|---|---|
 Dunfermline |
TV | |
| Livingston |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Ratho, Scotland
Latest outage, problems and issue reports in Ratho and nearby locations:
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𝙹𝚘𝚑𝚗. 𝙰
(@John_ArmstrongZ) reported
from
Edinburgh, Scotland
@SkyHelpTeam I am having lip sync issues with my new Sky Q box and mini box. Really frustrating and I’ve tried all fixed as chatted through with telephone responder.
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Adam Mitchell
(@adam8mitchell) reported
from
Edinburgh, Scotland
@James_Greeny94 @SkyHelpTeam We are Having this issue too! Commentaring for an answer!
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-Ashleigh-
(@ashleighlsX) reported
from
Edinburgh, Scotland
@ianfieldhouse @SkyHelpTeam We’re in Edinburgh and our sky broadband cut out around an hour ago, we were offered an engineer app for the 11th managed to get one for the 6th but here’s hoping it gets fixed soon
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Marie McKenna
(@mazzamac1969) reported
from
Edinburgh, Scotland
@SkyHelpTeam Hi, I’m an existing customer and received a new broadband hub. How do I recycle / dispose safely of my old hub? Thanks.
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нєανєηѕ αвσνє
(@HeavensAbove7) reported
from
Dunfermline, Scotland
.@SkyHelpTeam is there a wider problem with Sky broadband (fttc) in the Dunfermline area. Our broadband has been down for 15 minutes, restarted router/checked cables etc. My partner is WFH (for Sky ironically) and can't do her job.
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▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
@SkyHelpTeam Does it not tell you in tweet !!!!! You team seem to think that someone else reading my emails is not a data protection leak while I can't sign in to read them as my account has been merged with another account.....3 hours wasted today add that to 2 other days
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Owen
(@owenwilliam99) reported
from
Edinburgh, Scotland
@SkyHelpTeam Hi there, our internet cut out about 20 minutes ago, we’ve followed the steps on the website but we still can’t reconnect. Can you tell us what might be wrong/when can we expect to be reconnected?
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Louis Capaldi Jones
(@louisjones1874) reported
from
Broxburn, Scotland
@SkyHelpTeam anyone else have problems with there Sky Q box?, every day the piece of **** doesn’t work
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Justene Ewing
(@JusteneEwing) reported
from
Mid Calder, Scotland
The new customer retention strategy @SkyHelpTeam is to switch off email communications and make customers wait 20 minutes in call centre queue. Won’t stop me, I’ll go old fashioned and put it in a letter as per contract terms. It’ll be sent registered post #dissatisfiedcustomer
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Lisanne Valente
(@lizzlevalente) reported
from
Edinburgh, Scotland
@SkyUK so fed up of every single night sky Q boxes not working! So bad the dreaded Virgin might be the solution!
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james baillie
(@belch68) reported
from
Rosyth, Scotland
@SkyHelpTeam I’m having issues with my land line when you call it ,its line busy but the broadband is still working
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Melissa Richardson
(@m_richardson1) reported
from
Dunfermline, Scotland
@SkyUK how comes someone who’s been with you 6 years is being told their package cost is now £101 when a new customer gets the exact same package for £60? Been told that’s the best offer for me £40 more a month.
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▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
Hey @SkyHelpTeam over 3 hours on phone to 3 different people ...2 cut me off deliberately...Great customer service...problem still not sorted.....would you like your emails being displayed on someone else's account and not being able to sign in to your email account
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Nicola Sweeney
(@nicolasweeney94) reported
from
Longridge, Scotland
@SkyHelpTeam anyone know how I can speak to someone at customer service
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Claire Pentland
(@ClaireCashBack) reported
from
Edinburgh, Scotland
@SkyHelpTeam are there internet problems in Edinburgh? Internet suddenly stopped working and can’t get an engineer until next week!! Not great. I will be seeking compensation.
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𝙹𝚘𝚑𝚗. 𝙰
(@John_ArmstrongZ) reported
from
Edinburgh, Scotland
@SkyHelpTeam are there know broadband issues in Edinburgh at the moment? On/off for past hour or two
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Ian Fieldhouse
(@ianfieldhouse) reported
from
Edinburgh, Scotland
Well this is ****. Sky broadband down for the last hour and no Engineer appointments until the 7th — I’m sure my work will be delighted! Hopefully just a local issue as others appear in the same boat. @SkyHelpTeam
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Jim W
(@jim_nlrsc) reported
from
Mid Calder, Scotland
@SkySports WHY do we have to continue listening to Andy Walker on Rangers games. He has ONE agenda - and has had one since day 1 - to get Morelos into bother. No doubt we will get umpteen replays of the incident - strangely, we don’t get same when it’s the other way round.
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Sarah Watt
(@SarahWatt13) reported
from
Edinburgh, Scotland
@SkyHelpTeam are there any WiFi issues in the EH4 area as if had problems all day with it going offline which is causing issues with working from home!
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нєανєηѕ αвσνє
(@HeavensAbove7) reported
from
Dunfermline, Scotland
@DazzHulsee @SkyHelpTeam Don't have many issues to be fair - glad this one was only a couple of hours downtime as was most concerned about PPV this afternoon!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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James Allen
(@JamesAl08688890) reported
@SkyHelpTeam can you help me with a issue
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Eddie Roberts
(@EddieRsculpture) reported
@SkyUK @SkyHelpTeam hi my sky iPhone has been stolen today at 1:30pm, and I can’t call you to cancel without a phone. Please email me. DM me for details. I need to freeze my phone immediately #help
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Steph Pitcher
(@PitcherSteph) reported
@SkyHelpTeam why Is my sky glass not working? Says service unavailable?
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Simon Skinner
(@vultuk) reported
@SkyHelpTeam Are you having a problem with your payment system? I've trid paying a bill through the website and though the automated phone line and just can't. No error displayed on the website but inspecting what's going on there's a problem with `tokenize` #skydevelopers
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craig lewis 🏴
(@craigylou) reported
@SkyHelpTeam There is an outage in the area. I don’t need an engineer personally you need to get the bigger issue sorted. So we can all get our service resumed
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Paul Faulkner
(@JustDiveIn) reported
@SkyHelpTeam Total Loss of Service - Your service stops working completely and isn’t fixed after two full working days from when you first tell us of the fault, this is payable at a rate of £8.40 per day until the fault is fixed. That's £134.60 please!
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Paul
(@8gzd8k76nM) reported
@JustDiveIn @SkyHelpTeam Thats paid by Openreach and isn’t payable until around 30-60 days after the issue is resolved so if you are due anything it’ll be paid February/March next year
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Cameron
(@Cameronn_monroe) reported
@SkyUK Sky are literally the worse company to go with, my old contract was never the same every month tried to charge me hundreds of pounds for phone calls I’d apparently made from a landline eventhough we don’t even have a home phone plugged in
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Darren Ogden
(@DarrenOgden7) reported
@SkyHelpTeam Hey my SkyTV screen looks exactly the same and it’s YOUR fault @SkyTV My SkyQ box defaults to channel 803 and I have no signal. 2nd box fitted last week and still the same problem AND ALL YOU CAN DO IS SAY YOU REALLY UNDERSTAND MY PROBLEM.
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Meryl Austin
(@MerylAustin) reported
@kpnuts8423 @SkyHelpTeam Same here, no landline either but they say it’s an issue in my house and no engineer until 5 Jan 😡😡😡