Sky Outage Report in Ratho, Edinburgh, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Ratho, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Ratho and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Sky
Sky is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Ratho, Edinburgh, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Dunfermline, Inverkeithing, Bathgate and Livingston.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
TV | |
| Dunfermline |
TV | |
| Edinburgh |
Internet | |
| Inverkeithing |
Wi-fi | |
| Dunfermline |
TV | |
| Edinburgh |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Ratho, Scotland
Latest outage, problems and issue reports in Ratho and nearby locations:
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нєανєηѕ αвσνє
(@HeavensAbove7) reported
from
Dunfermline, Scotland
@DazzHulsee @SkyHelpTeam Don't have many issues to be fair - glad this one was only a couple of hours downtime as was most concerned about PPV this afternoon!
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нєανєηѕ αвσνє
(@HeavensAbove7) reported
from
Dunfermline, Scotland
.@SkyHelpTeam is there a wider problem with Sky broadband (fttc) in the Dunfermline area. Our broadband has been down for 15 minutes, restarted router/checked cables etc. My partner is WFH (for Sky ironically) and can't do her job.
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PointlessSword
(@PointlessSword) reported
from
Edinburgh, Scotland
@A01Mark @smalltrend @SkySports They could just stand there and not boo. They could jump up and down. They could put their hands on their hearts they could do some gesture which isn't abusive but no they choose to boo. They are booing people protesting. End of. Not acceptable.
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Pielcarni*
(@pielcarni1888) reported
from
Dunfermline, Scotland
@GarethM77195807 @SkySports And it's never been okay
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ian
(@xStormxBringeRx) reported
from
Edinburgh, Scotland
@SkyHelpTeam No, just constant freezing on our main Q box. £140pm for your TV subscription and I have to reset the box most days. Never had that issue with the older box. Have followed all your advice and still doing it. Annoying to say the least 🤬
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james baillie
(@belch68) reported
from
Rosyth, Scotland
@SkyHelpTeam I’m having issues with my land line when you call it ,its line busy but the broadband is still working
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Justene Ewing
(@JusteneEwing) reported
from
Mid Calder, Scotland
The new customer retention strategy @SkyHelpTeam is to switch off email communications and make customers wait 20 minutes in call centre queue. Won’t stop me, I’ll go old fashioned and put it in a letter as per contract terms. It’ll be sent registered post #dissatisfiedcustomer
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bookmeister he/him
(@bookmeister) reported
from
Edinburgh, Scotland
Absolutely awful support from @SkyHelpTeam - last Tuesday my mum and dad (80 and 77) main sky Q box failed. I'm on holiday but handling the calls to support team for them. Promised a replacement box (no engineers available) but internal "SSU" process is broken.
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Julia ッ
(@MellowScotJulia) reported
from
Edinburgh, Scotland
@SkyHelpTeam Also not working on 503 either
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Gabhainn 🏴
(@gavsuave) reported
from
Dunfermline, Scotland
How can teams with no money coming in from gate receipts afford to pay £80 million for a player. Far too much money coming in from @SkySports and @btsport and of course state broadcaster @BBCSport Cancel subscription to all.
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Juanjo #KroenkeOut
(@ben_cole90) reported
from
Edinburgh, Scotland
@mrhogg666 @mickmcr @SkySports I have no idea cause i would want to support my team and I don’t think it would make a difference. I’m defo not going to it like I would try with other tournaments
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Graeme Brown
(@Graemeo26) reported
from
Edinburgh, Scotland
Again @SkyHelpTeam customer services closed at 9pm. What a complete shambles to get help and in contact with anyone and just before 9 u cut people off and close all departments. Issue after issue and problem. Why not have a help team who deals with tech issues after 9PM!???
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Nicola Sweeney
(@nicolasweeney94) reported
from
Longridge, Scotland
@SkyHelpTeam anyone know how I can speak to someone at customer service
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Adam Mitchell
(@adam8mitchell) reported
from
Edinburgh, Scotland
@James_Greeny94 @SkyHelpTeam We are Having this issue too! Commentaring for an answer!
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kaitlyn
(@kaitlyndavidsxn) reported
from
Edinburgh, Scotland
@SkyHelpTeam our broadband has been down for 2hrs. Tried troubleshooting but nothings working. Any ideas?
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PTM
(@PTMcDLL) reported
from
Broxburn, Scotland
@SkySportsPL @SkySports How that was given as a penalty I'll never know. Grabbed Sanchez arm outside the box and belly flopped inside the box Penalty.
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Melissa Richardson
(@m_richardson1) reported
from
Dunfermline, Scotland
@SkyUK how comes someone who’s been with you 6 years is being told their package cost is now £101 when a new customer gets the exact same package for £60? Been told that’s the best offer for me £40 more a month.
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Jim W
(@jim_nlrsc) reported
from
Mid Calder, Scotland
@SkySports WHY do we have to continue listening to Andy Walker on Rangers games. He has ONE agenda - and has had one since day 1 - to get Morelos into bother. No doubt we will get umpteen replays of the incident - strangely, we don’t get same when it’s the other way round.
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▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
@SkyHelpTeam no Internet in central Edinburgh ....is there a problem ????
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Sarah Watt
(@SarahWatt13) reported
from
Edinburgh, Scotland
@SkyHelpTeam are there any WiFi issues in the EH4 area as if had problems all day with it going offline which is causing issues with working from home!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Shantelle Barnard
(@shantelleb1983) reported
Hi @SkyHelpTeam the poor engineer has been sent here to fix our broadbrand issues but isn’t allowed in according to your policies (covid). We completely understand that. It’s to keep them safe. We are managing as it is. But maybe need to feed that back because his time was wasted
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mentalnieke
(@mentalnieke) reported
@SkyHelpTeam Nobody following through with promises made and then different things being said by different people makes a pretty crap service. I have an ongoing complaint and it is really sad that a large firm can not have one person handle and deal with it effectively.
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T Marshall
(@T_Marshall13) reported
@virginmedia I’ve now spent two hours trying to get through to someone who has a clue what’s going on with your services. So far no luck. Pathetic service considering I’ve been with you for 5 years - absolutely disgusting!! Hoping @SkyUK can offer a better service than this!
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Benjamin Hopkins🌈
(@BenjaminH1981) reported
@SkyHelpTeam It appears to be interment across BS16 4LW. Local social media channels are noting large volumes of offline issues this morning. It had been stable and back online for about 20 minutes now thankfully
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Colleen Hapney
(@ColleenMason93) reported
@SkyUK can someone tell me why I have to pay for a month after cancelling because I haven’t got any channels and my box not working? It’s been like this for months and not been able to get any help so finally asked to cancel and now being told I have to pay another month?!
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David Fox
(@DavidFox42) reported
from
Guiseley, England
@SkyHelpTeam hi no sat signal all day on my Q just on demand, is it just down to the weather, I tried restarting and the usual stuff.
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Simon Tebbutt
(@SimonTeapot) reported
@SkyHelpTeam Done, however if you point me down the route of your self help please save both of us the time and don’t bother
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Donnie Two Times
(@SirBronOfTheKop) reported
@Scouse_ma @SkyHelpTeam @skyhelpteam is defo an oxymoron! They do nothing but infuriate and refuse to take any responsibility for crap service. Recall your last 3 direct debits if you didnt get proper service from them and go from there. Put the boot on the other foot!
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Nicola Harris
(@hikkinarris) reported
@SkyHelpTeam I'm trying to downgrade my package how do I do it online as its telling Me to ring you. But I can never get through and there is no online chat. Thanks
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Lisa Moore
(@lisamooreuk) reported
@SkyHelpTeam hey there. Not the biggest problem in the world right now... but no sky q signal and it’s snowing. Rest of street ok. Am I just the unlucky one who’s dish is affected by the weather & advice to wait until it stops? Thank the lord for @NetflixUK #lockdown #NoTv