Sky Outage Report in Ratho, Edinburgh, Scotland
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Ratho, Scotland
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Ratho and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Ratho, Edinburgh, Scotland
The most recent Sky outage reports came from the following cities: Edinburgh, Dunfermline, Livingston, Penicuik, Bathgate, Bo’ness and Inverkeithing.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
TV | |
| Edinburgh |
Internet | |
| Dunfermline |
Internet | |
| Edinburgh |
||
| Livingston |
TV | |
| Dunfermline |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Ratho, Scotland
Latest outage, problems and issue reports in Ratho and nearby locations:
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▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
@SkyHelpTeam Does it not tell you in tweet !!!!! You team seem to think that someone else reading my emails is not a data protection leak while I can't sign in to read them as my account has been merged with another account.....3 hours wasted today add that to 2 other days
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Claire Pentland
(@ClaireCashBack) reported
from
Edinburgh, Scotland
@SkyHelpTeam are there internet problems in Edinburgh? Internet suddenly stopped working and can’t get an engineer until next week!! Not great. I will be seeking compensation.
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-Ashleigh-
(@ashleighlsX) reported
from
Edinburgh, Scotland
@ianfieldhouse @SkyHelpTeam We’re in Edinburgh and our sky broadband cut out around an hour ago, we were offered an engineer app for the 11th managed to get one for the 6th but here’s hoping it gets fixed soon
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нєανєηѕ αвσνє
(@HeavensAbove7) reported
from
Dunfermline, Scotland
@DazzHulsee @SkyHelpTeam Don't have many issues to be fair - glad this one was only a couple of hours downtime as was most concerned about PPV this afternoon!
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нєανєηѕ αвσνє
(@HeavensAbove7) reported
from
Dunfermline, Scotland
.@SkyHelpTeam is there a wider problem with Sky broadband (fttc) in the Dunfermline area. Our broadband has been down for 15 minutes, restarted router/checked cables etc. My partner is WFH (for Sky ironically) and can't do her job.
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Owen
(@owenwilliam99) reported
from
Edinburgh, Scotland
@SkyHelpTeam Hi there, our internet cut out about 20 minutes ago, we’ve followed the steps on the website but we still can’t reconnect. Can you tell us what might be wrong/when can we expect to be reconnected?
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Jim W
(@jim_nlrsc) reported
from
Mid Calder, Scotland
@SkySports WHY do we have to continue listening to Andy Walker on Rangers games. He has ONE agenda - and has had one since day 1 - to get Morelos into bother. No doubt we will get umpteen replays of the incident - strangely, we don’t get same when it’s the other way round.
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𝙹𝚘𝚑𝚗. 𝙰
(@John_ArmstrongZ) reported
from
Edinburgh, Scotland
@SkyHelpTeam are there know broadband issues in Edinburgh at the moment? On/off for past hour or two
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Adam Mitchell
(@adam8mitchell) reported
from
Edinburgh, Scotland
@James_Greeny94 @SkyHelpTeam We are Having this issue too! Commentaring for an answer!
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Ian Fieldhouse
(@ianfieldhouse) reported
from
Edinburgh, Scotland
Well this is ****. Sky broadband down for the last hour and no Engineer appointments until the 7th — I’m sure my work will be delighted! Hopefully just a local issue as others appear in the same boat. @SkyHelpTeam
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Paul O'Neil
(@pauloneil1874) reported
from
Edinburgh, Scotland
@SkyHelpTeam We disabled the broadband shield and it is still having issues. Can it take a while to take effect?
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𝙹𝚘𝚑𝚗. 𝙰
(@John_ArmstrongZ) reported
from
Edinburgh, Scotland
@SkyHelpTeam I am having lip sync issues with my new Sky Q box and mini box. Really frustrating and I’ve tried all fixed as chatted through with telephone responder.
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Marie McKenna
(@mazzamac1969) reported
from
Edinburgh, Scotland
@SkyHelpTeam Hi, I’m an existing customer and received a new broadband hub. How do I recycle / dispose safely of my old hub? Thanks.
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Lisanne Valente
(@lizzlevalente) reported
from
Edinburgh, Scotland
@SkyUK so fed up of every single night sky Q boxes not working! So bad the dreaded Virgin might be the solution!
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Melissa Richardson
(@m_richardson1) reported
from
Dunfermline, Scotland
@SkyUK how comes someone who’s been with you 6 years is being told their package cost is now £101 when a new customer gets the exact same package for £60? Been told that’s the best offer for me £40 more a month.
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Louis Capaldi Jones
(@louisjones1874) reported
from
Broxburn, Scotland
@SkyHelpTeam anyone else have problems with there Sky Q box?, every day the piece of **** doesn’t work
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▶️🔼🔼
(@depeche2) reported
from
Edinburgh, Scotland
Hey @SkyHelpTeam over 3 hours on phone to 3 different people ...2 cut me off deliberately...Great customer service...problem still not sorted.....would you like your emails being displayed on someone else's account and not being able to sign in to your email account
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Nicola Sweeney
(@nicolasweeney94) reported
from
Longridge, Scotland
@SkyHelpTeam anyone know how I can speak to someone at customer service
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Sarah Watt
(@SarahWatt13) reported
from
Edinburgh, Scotland
@SkyHelpTeam are there any WiFi issues in the EH4 area as if had problems all day with it going offline which is causing issues with working from home!
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Justene Ewing
(@JusteneEwing) reported
from
Mid Calder, Scotland
The new customer retention strategy @SkyHelpTeam is to switch off email communications and make customers wait 20 minutes in call centre queue. Won’t stop me, I’ll go old fashioned and put it in a letter as per contract terms. It’ll be sent registered post #dissatisfiedcustomer
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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🌸 Emma 🌈
(@emmajg) reported
Can someone call me about removing multiscreen. @SkyHelpTeam tried calling but the robot just said is that all goodbye when I went through all the prompts. Dropped you a DM as it's shouldn't be this difficult! I can't do it via your app and your phone robot is stupid.
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Donniebrasco72
(@DonBrasco72) reported
@ToffeeTVEFC @SkyKaveh Absolutely terrible reporter. How he still mugs SkySports for a wage is beyond me. 🤔
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Kneeki
(@Kneeki5) reported
@SkyHelpTeam Its still not working its trying to match my number to a account but I dont have one. Im trying to make one before the sky broadband which was under is details runs out.
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Matt Sorfleet
(@mattsorfleet) reported
@SkyHelpTeam when it started happening last night it was saying it was fine when we had a connection, just had to do a test on a phone while it was down and it's now saying theres an issue outside the house and an engineer booked
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Ben
(@MrBenMolloy) reported
@SkyHelpTeam my sound keeps dropping out every few minutes for a couple of seconds. Any fix pls as its doing my head in. I'm already close to leaving due to the fact I've to pay for a multiroom box to watch uhd on the main box and the multiroom box not uhd compatible. #jokers
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ste03
(@ste031) reported
@SkyHelpTeam Am getting no signal in the BB4 area at the moment.
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Katie McAleer
(@KatieMcAleer2) reported
@SkyHelpTeam As I stated in my tweet it’s the booster box that’s not working and won’t connect to the new router. I’m also still having issues with the fibre brandband dropping connections @stevo1978 and myself are getting fed up the lack of support
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Rich Goatee
(@goatee2) reported
Rang @SkyUK about looking at our price package raising again Lovely gent pointed out with carers discount it will only cost us £30 extra a month! Bargain 😡😡😡 Happily gave us the @SkyHelpTeam cancellation number?!? @virginmedia you might have a returning customer next month!
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Mark T
(@Tulstar) reported
@SkyHelpTeam I’m not wasting my day off messing about trying to get an already crap app to function properly. Just make an app which is reliable and which bloody works!
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Nick Price
(@nick_price89) reported
@SkyHelpTeam I am at a sky store , just been on the phone for half an hour to a sky assistant and nothing. No one can help