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Sky Outage Report in Ratho, Edinburgh, Scotland

Why is my Sky service not working?

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Ratho, Scotland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Ratho, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Sky

Sky is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Ratho, Scotland

The most recent Sky outage reports came from the following cities: Edinburgh, Dunfermline, Livingston, Bathgate, and Loanhead.

CityProblem TypeReport Time
Edinburgh Internet 24 hours ago
Edinburgh Internet 1 day ago
Edinburgh Internet 2 days ago
Edinburgh Wi-fi 3 days ago
Edinburgh TV 4 days ago
Edinburgh Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Ratho, Scotland

Latest outage, problems and issue reports in Ratho and nearby locations:

  • depeche2
    ▶️🔼🔼 (@depeche2) reported from Edinburgh, Scotland

    @SkyHelpTeam Does it not tell you in tweet !!!!! You team seem to think that someone else reading my emails is not a data protection leak while I can't sign in to read them as my account has been merged with another account.....3 hours wasted today add that to 2 other days

  • John_ArmstrongZ
    𝙹𝚘𝚑𝚗. 𝙰 (@John_ArmstrongZ) reported from Edinburgh, Scotland

    @SkyHelpTeam I am having lip sync issues with my new Sky Q box and mini box. Really frustrating and I’ve tried all fixed as chatted through with telephone responder.

  • HeavensAbove7
    нєανєηѕ αвσνє (@HeavensAbove7) reported from Dunfermline, Scotland

    @DazzHulsee @SkyHelpTeam Don't have many issues to be fair - glad this one was only a couple of hours downtime as was most concerned about PPV this afternoon!

  • ianfieldhouse
    Ian Fieldhouse (@ianfieldhouse) reported from Edinburgh, Scotland

    Well this is ****. Sky broadband down for the last hour and no Engineer appointments until the 7th — I’m sure my work will be delighted! Hopefully just a local issue as others appear in the same boat. @SkyHelpTeam

  • pauloneil1874
    Paul O'Neil (@pauloneil1874) reported from Edinburgh, Scotland

    @SkyHelpTeam hi, I switched to sky broadband this week but all social media apps are not working properly or loading information/pictures etc. Work on 4g, and web browser works on WiFi no problem.

  • John_ArmstrongZ
    𝙹𝚘𝚑𝚗. 𝙰 (@John_ArmstrongZ) reported from Edinburgh, Scotland

    @SkyHelpTeam are there know broadband issues in Edinburgh at the moment? On/off for past hour or two

  • mazzamac1969
    Marie McKenna (@mazzamac1969) reported from Edinburgh, Scotland

    @SkyHelpTeam Hi, I’m an existing customer and received a new broadband hub. How do I recycle / dispose safely of my old hub? Thanks.

  • jim_nlrsc
    Jim W (@jim_nlrsc) reported from Mid Calder, Scotland

    @SkySports WHY do we have to continue listening to Andy Walker on Rangers games. He has ONE agenda - and has had one since day 1 - to get Morelos into bother. No doubt we will get umpteen replays of the incident - strangely, we don’t get same when it’s the other way round.

  • lizzlevalente
    Lisanne Valente (@lizzlevalente) reported from Edinburgh, Scotland

    @SkyUK so fed up of every single night sky Q boxes not working! So bad the dreaded Virgin might be the solution!

  • ashleighlsX
    -Ashleigh- (@ashleighlsX) reported from Edinburgh, Scotland

    @ianfieldhouse @SkyHelpTeam We’re in Edinburgh and our sky broadband cut out around an hour ago, we were offered an engineer app for the 11th managed to get one for the 6th but here’s hoping it gets fixed soon

  • HeavensAbove7
    нєανєηѕ αвσνє (@HeavensAbove7) reported from Dunfermline, Scotland

    .@SkyHelpTeam is there a wider problem with Sky broadband (fttc) in the Dunfermline area. Our broadband has been down for 15 minutes, restarted router/checked cables etc. My partner is WFH (for Sky ironically) and can't do her job.

  • louisjones1874
    Louis Capaldi Jones (@louisjones1874) reported from Broxburn, Scotland

    @SkyHelpTeam anyone else have problems with there Sky Q box?, every day the piece of **** doesn’t work

  • owenwilliam99
    Owen (@owenwilliam99) reported from Edinburgh, Scotland

    @SkyHelpTeam Hi there, our internet cut out about 20 minutes ago, we’ve followed the steps on the website but we still can’t reconnect. Can you tell us what might be wrong/when can we expect to be reconnected?

  • adam8mitchell
    Adam Mitchell (@adam8mitchell) reported from Edinburgh, Scotland

    @James_Greeny94 @SkyHelpTeam We are Having this issue too! Commentaring for an answer!

  • JusteneEwing
    Justene Ewing (@JusteneEwing) reported from Mid Calder, Scotland

    The new customer retention strategy @SkyHelpTeam is to switch off email communications and make customers wait 20 minutes in call centre queue. Won’t stop me, I’ll go old fashioned and put it in a letter as per contract terms. It’ll be sent registered post #dissatisfiedcustomer

  • depeche2
    ▶️🔼🔼 (@depeche2) reported from Edinburgh, Scotland

    Hey @SkyHelpTeam over 3 hours on phone to 3 different people ...2 cut me off deliberately...Great customer service...problem still not sorted.....would you like your emails being displayed on someone else's account and not being able to sign in to your email account

  • pauloneil1874
    Paul O'Neil (@pauloneil1874) reported from Edinburgh, Scotland

    @SkyHelpTeam I have tried on two mobiles and on the desktop site. Same issue every time, is it something that can be set by someone at sky?

  • SarahWatt13
    Sarah Watt (@SarahWatt13) reported from Edinburgh, Scotland

    @SkyHelpTeam are there any WiFi issues in the EH4 area as if had problems all day with it going offline which is causing issues with working from home!

  • ClaireCashBack
    Claire Pentland (@ClaireCashBack) reported from Edinburgh, Scotland

    @SkyHelpTeam are there internet problems in Edinburgh? Internet suddenly stopped working and can’t get an engineer until next week!! Not great. I will be seeking compensation.

  • pauloneil1874
    Paul O'Neil (@pauloneil1874) reported from Edinburgh, Scotland

    @SkyHelpTeam We disabled the broadband shield and it is still having issues. Can it take a while to take effect?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • 123bbq123
    bbq (@123bbq123) reported

    @zq0avchoZWLSwj5 @ChrisYo91232240 @SkySports Confusion has come about because linesmen are told to keep their flags down which is ridiculous, even when it’s obviously off side plus they ignored the rule about being active and gaining an advantage when in an offside position

  • Sorren
    Sorren Mills (@Sorren) reported

    @FentyG23 @SkySports @virginmedia Same here. No resolution I take it?

  • MrsSHarris16
    Stephanie Harris (@MrsSHarris16) reported

    @SkySports & @virginmedia sort out your login online please! It’s taking me back to the homepage 🤬

  • ChrisYo91232240
    avfc 1979 Qe (@ChrisYo91232240) reported

    @dwoodley1990 @SkySports @OfficialTM_3 **** from your pic ... to much wanking sorry

  • ChrisYo91232240
    avfc 1979 Qe (@ChrisYo91232240) reported

    @SkySports Arsenal put a protision together against Jon moss years ago for bad ref so I think all villa and really football fans should get together and get this joke of a ref off the pitch .........

  • craigdaniels82
    Craig Daniels (@craigdaniels82) reported

    @SkyHelpTeam I need some help here, I need to find out if you’re cutting my broadband off tonight.

  • akeshishi123
    Aren (@akeshishi123) reported

    I can quite honestly say that @SkyUK are the absolute worst company I have ever had the misfortune of dealing with. We have been without internet for 2 weeks now while stuck in lockdown and trying to work from home. Absolutely #terriblecustomerservice #worstcompanyever

  • EttieMay25
    ShaunnaEttieMayB (@EttieMay25) reported

    @SkyUK trying to get through to you on the phone is like getting blood out a stone! My tv is constantly cutting off internet constantly not working! It has been happening for months and getting fobbed off!!! Terrible service do not get sky!!!!!

  • wee_gaz
    Gazzie (@wee_gaz) reported

    @virginmedia Spoke to technical team. Your service is down - can I call back tomorrow? No I can’t contract cancelled! @richardbranson how can you have business operating like this? @SkyHelpTeam what’s a great deal today?

  • epbroughton
    Ellie (@epbroughton) reported

    @Nick2403197218 @SkySports Same problem