Sky

Sky Outage Report in Randalstown, Northern Ireland

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Randalstown, Northern Ireland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Randalstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Randalstown, Northern Ireland 01/20/2026 14:05

January 20: Problems at Sky

Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Randalstown, Northern Ireland

The most recent Sky outage reports came from the following cities: Belfast and Antrim.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast E-mail
United KingdomBelfast TV
United KingdomBelfast Wi-fi
United KingdomBelfast TV
United KingdomBelfast TV
United KingdomBelfast Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Randalstown, Northern Ireland

Latest outage, problems and issue reports in Randalstown and nearby locations:

  • swalker004 Stephen Walker (@swalker004) reported from Belfast, Northern Ireland

    Been a loyal @SkyUK customer for many years, but current process to move to Sky Q has been ongoing since 3rd August. Shocking service and zero communication. Time to cancel and move to @virginmedia

  • ColletteC68 Collette Caldwell (@ColletteC68) reported from Belfast, Northern Ireland

    @SkyHelpTeam is there a problem with the sky app. Keeps popping up with an unknown error has occurred please retry. Retrying isn’t helping

  • tonysmyth23 Tony Smyth (@tonysmyth23) reported from Belfast, Northern Ireland

    Is @SkyUK @bt_uk and all other TV going to give their customer anything that have to stay at home at this bad time 💷💷💷💷💰💰💰

  • Majormajor86 John V. (@Majormajor86) reported from Belfast, Northern Ireland

    I hate VAR. It slows down football, kills the flow and gives decisions that no one cares about. All I want to know is if the all crossed the line: nothing else. @SkySports #SkySports #liverpoolvsarsenal @GaryLineker @talkSPORT @FIFAcom @UEFA

  • Suzi_Mcilwain Suzi McILwain (@Suzi_Mcilwain) reported from Belfast, Northern Ireland

    @SkyHelpTeam @SkyHelpTeam pls let us know when you can support us to fix this problem. No response to email or on the community forum either.

  • martybomcg Martin McGranaghan (@martybomcg) reported from Belfast, Northern Ireland

    @seanamcg1 @SkyUK @SkyHelpTeam Get your GoT fix through NowTV and switch your broadband now

  • UberGeekFanboy Fanboy (@UberGeekFanboy) reported from Belfast, Northern Ireland

    @Cara_Erin @DisneyPlusUK @SkyHelpTeam If someone in @SkyUK has told you you need to get it through them they are just trying to make a sale. This will work like Netflix etc u just download the app on skybox, iPad, TV, Xbox etc and login

  • AngieYWine Angie (@AngieYWine) reported from Belfast, Northern Ireland

    Woeful customer service from @SkyUK broadband. After 20 years as a Sky customer & 90 mins + this evening spent on a call trying to resolve dreadful internet connectivity & speed, their only advice was “feel free to move” #fail

  • McConor535 Conor Mc Dermott (@McConor535) reported from Belfast, Northern Ireland

    @SkyUK @AnneMarie @SkyArts With both bt and virgin media going to broadcast Wimbledon in 4k hdr where is Hdr support for sky q you have ran out of time sky no more bulshit

  • gerardmc66 Gerard (@gerardmc66) reported from Belfast, Northern Ireland

    @SkyHelpTeam sky broadband down again in #Belfast 2nd time in a week not good enough #skybroadband #HELP

  • McConor535 Conor Mc Dermott (@McConor535) reported from Belfast, Northern Ireland

    @SkyHelpTeam How many days till hdr support on sky q

  • callum_slove Callum Sweetlove (@callum_slove) reported from Belfast, Northern Ireland

    @Dan_Fisher_ @SkySportsPL @SkySports Peter Drury would never

  • RonnieMcD424uk Ronnie McDowell 🔑 (@RonnieMcD424uk) reported from Belfast, Northern Ireland

    Disgrace that you can’t get through to @SkyUK @SkyHelpTeam. Services switched off when I can’t get out to pay the bill and when you phone to talk you get zero help!!

  • armstrong_allan A l l a n A r m s t r o n g (@armstrong_allan) reported from Ballymena, Northern Ireland

    @SkySportsPL @SkySports Poor old scousers. Offended by everything ashamed of nothing.

  • SeanyboMcGeown Sean Mc Geown (@SeanyboMcGeown) reported from Belfast, Northern Ireland

    @SkyHelpTeam how do I cancel a openreach instillation, tried through the phone, told as it was booked cannot cancel, I have to cancel contract after it is installed, which is a waste of time and money already cancelled sky Q, thanks

  • McConor535 Conor Mc Dermott (@McConor535) reported from Belfast, Northern Ireland

    @SkyHelpTeam Why are sky taking so long on hdr when bt virgin already support it not good enough sky get it sorted out no more time waisting

  • foreverrockdm Debs Magee (@foreverrockdm) reported from Glenavy, Northern Ireland

    Becoming increasingly frustrated with @SkyUK. Viewing card has magically unpaired itself from my SkyHD box, website refuses to let me login to fix it. Just wonderful.

  • quigs96 Quigs96 ⭐⭐⭐⭐⭐⭐ (@quigs96) reported from Randalstown, Northern Ireland

    @SkyHelpTeam Cut back on most of the package, I'm not paying for a service that I can't use

  • steven_H16 YisWorldWeird #FBPE (@steven_H16) reported from Crumlin, Northern Ireland

    I never realised Drone Racing was a sport until now #boredsunday #skySports

  • SeanyboMcGeown Sean Mc Geown (@SeanyboMcGeown) reported from Belfast, Northern Ireland

    @SkyHelpTeam Thank you for your reply, I have already tried to cancel and the call handler told me that it was not possible!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Zachary__reeder zachary f reeder (@Zachary__reeder) reported

    @SkyHelpTeam And absolutely nothing has been fixed and were not aware of anything now being done to fix it as you cancelled the engineer visit and that was meant to be to fix it... So...?

  • petermorris1878 Peter Morris (@petermorris1878) reported

    @MattJFootball @SkyHelpTeam Plusnet continually do well,relative to others,in customer surveys. I don’t have Plusnet btw, but that’s another story.😳

  • richeyrich85 Richard Thorne (@richeyrich85) reported

    @SkyUK Hi, my broadband has been down all afternoon. Have tried the system reset through the app and it just says try again later? Won’t let me book an engineer. Could you help? Cheers

  • Zachary__reeder zachary f reeder (@Zachary__reeder) reported

    @SkyHelpTeam I thought it would of clicked that if I'd rang up for 4 days on the row and been on the phone with sky for most of the days that all of this has already been done and tested supposedly we've just not been given an actual reason or a fix. I'm just cancelling and going trading

  • daveknight27 Dave Knight (@daveknight27) reported

    @SkyHelpTeam Yes. I’ve tried all the self help guidance on the app and called this morning and the person tried their best but no luck. I’m subscribed with UHD and no format works

  • DavidColeman33 David Coleman (@DavidColeman33) reported

    I'm in the market for broadband and mobile phone contracts at the moment. Will they have the same billing issues as Sky TV? @SkyHelpTeam

  • jamiecoleman10 jamie coleman (@jamiecoleman10) reported

    @SkyUK any danger of sorting your broadband out?? Dogshit now for 3 days!! Doesn’t work, then really slow. Correct me if I’m wrong but we pay a ridiculous amount of money for your service, don’t really expect this. Sort it out

  • RayMairead Mairead 🇬🇧 (@RayMairead) reported

    @SkyUK my internet and wifi have been down all day.

  • CarlBeefyheath carl heath (@CarlBeefyheath) reported

    @SkySports Verstappen knew Hamilton was there as he looked at him so why would you turn into his path ? They are both racers and neither were gonna back down .

  • Zachary__reeder zachary f reeder (@Zachary__reeder) reported

    Day 4 or 5 of no Internet service from sky from 9am to 9pm. The @SkyHelpTeam has offered contradictory information as to what's wrong "booked engineer visits" as it needs it, then cancel them and don't bother calling back to tell us. We had to find out when we called back.