Sky

Sky Outage Report in Randalstown, Northern Ireland

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Randalstown, Northern Ireland

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Randalstown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Randalstown, Northern Ireland 08/16/2025 07:05

August 16: Problems at Sky

Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (54%)

    Internet (54%)

  2. TV (22%)

    TV (22%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Randalstown, Northern Ireland

The most recent Sky outage reports came from the following cities: Belfast, Ballymena and Antrim.

Loading map, please wait...
City Problem Type Report Time
United KingdomBelfast Internet
United KingdomBelfast Wi-fi
United KingdomBelfast TV
United KingdomBelfast Internet
United KingdomBelfast Wi-fi
United KingdomBelfast E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Randalstown, Northern Ireland

Latest outage, problems and issue reports in Randalstown and nearby locations:

  • kylebarron01 kyle barron (@kylebarron01) reported from Belfast, Northern Ireland

    @SkyUK unable to watch sky sports on #myskygo app but other channels are fine. Error code 17c. Seems to be a common problem with @ThreeUK users!!! According to sky help website. Any chance of sorting this out!!!!

  • swalker004 Stephen Walker (@swalker004) reported from Belfast, Northern Ireland

    Been a loyal @SkyUK customer for many years, but current process to move to Sky Q has been ongoing since 3rd August. Shocking service and zero communication. Time to cancel and move to @virginmedia

  • foreverrockdm Debs Magee (@foreverrockdm) reported from Glenavy, Northern Ireland

    Becoming increasingly frustrated with @SkyUK. Viewing card has magically unpaired itself from my SkyHD box, website refuses to let me login to fix it. Just wonderful.

  • Majormajor86 John V. (@Majormajor86) reported from Belfast, Northern Ireland

    I hate VAR. It slows down football, kills the flow and gives decisions that no one cares about. All I want to know is if the all crossed the line: nothing else. @SkySports #SkySports #liverpoolvsarsenal @GaryLineker @talkSPORT @FIFAcom @UEFA

  • gerardmc66 Gerard (@gerardmc66) reported from Belfast, Northern Ireland

    @SkyHelpTeam sky broadband down again in #Belfast 2nd time in a week not good enough #skybroadband #HELP

  • ColletteC68 Collette Caldwell (@ColletteC68) reported from Belfast, Northern Ireland

    @SkyHelpTeam is there a problem with the sky app. Keeps popping up with an unknown error has occurred please retry. Retrying isn’t helping

  • quigs96 Quigs96 ⭐⭐⭐⭐⭐⭐ (@quigs96) reported from Randalstown, Northern Ireland

    @SkyHelpTeam Cut back on most of the package, I'm not paying for a service that I can't use

  • Suzi_Mcilwain Suzi McILwain (@Suzi_Mcilwain) reported from Belfast, Northern Ireland

    @SkyHelpTeam @SkyHelpTeam pls let us know when you can support us to fix this problem. No response to email or on the community forum either.

  • SeanyboMcGeown Sean Mc Geown (@SeanyboMcGeown) reported from Belfast, Northern Ireland

    @SkyHelpTeam Thank you for your reply, I have already tried to cancel and the call handler told me that it was not possible!

  • McConor535 Conor Mc Dermott (@McConor535) reported from Belfast, Northern Ireland

    @SkyHelpTeam Why are sky taking so long on hdr when bt virgin already support it not good enough sky get it sorted out no more time waisting

  • callum_slove Callum Sweetlove (@callum_slove) reported from Belfast, Northern Ireland

    @Dan_Fisher_ @SkySportsPL @SkySports Peter Drury would never

  • davmacfc Dale McDonald (@davmacfc) reported from Belfast, Northern Ireland

    @virginmedia @SkyHelpTeam any offers on the go for a soon to be ex virgin media customer

  • SeanyboMcGeown Sean Mc Geown (@SeanyboMcGeown) reported from Belfast, Northern Ireland

    @SkyHelpTeam how do I cancel a openreach instillation, tried through the phone, told as it was booked cannot cancel, I have to cancel contract after it is installed, which is a waste of time and money already cancelled sky Q, thanks

  • UberGeekFanboy Fanboy (@UberGeekFanboy) reported from Belfast, Northern Ireland

    @Cara_Erin @DisneyPlusUK @SkyHelpTeam If someone in @SkyUK has told you you need to get it through them they are just trying to make a sale. This will work like Netflix etc u just download the app on skybox, iPad, TV, Xbox etc and login

  • blamethepain Simon H. (@blamethepain) reported from Belfast, Northern Ireland

    @SkyHelpTeam hopefully by sending a message on here I’ll get some help. All other avenues are closed even for key workers it seems.

  • RonnieMcD424uk Ronnie McDowell 🔑 (@RonnieMcD424uk) reported from Belfast, Northern Ireland

    Disgrace that you can’t get through to @SkyUK @SkyHelpTeam. Services switched off when I can’t get out to pay the bill and when you phone to talk you get zero help!!

  • tonysmyth23 Tony Smyth (@tonysmyth23) reported from Belfast, Northern Ireland

    Is @SkyUK @bt_uk and all other TV going to give their customer anything that have to stay at home at this bad time 💷💷💷💷💰💰💰

  • McConor535 Conor Mc Dermott (@McConor535) reported from Belfast, Northern Ireland

    @SkyUK @AnneMarie @SkyArts With both bt and virgin media going to broadcast Wimbledon in 4k hdr where is Hdr support for sky q you have ran out of time sky no more bulshit

  • McConor535 Conor Mc Dermott (@McConor535) reported from Belfast, Northern Ireland

    @SkyHelpTeam How many days till hdr support on sky q

  • JimGurney4 James Gurney EFC (@JimGurney4) reported from Antrim and Newtownabbey, Northern Ireland

    @SkySports to interested in how poor Spurs are. How good are @Everton #EFC

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Creatorgill Gill Cameron (@Creatorgill) reported

    @SkyUK absolutely fed up! Upgraded to super fast broadband 2 weeks ago and it’s been worse than before with total internet outage this evening! Please sort it out!

  • AhmetSezer2 Ahmet Sezer (@AhmetSezer2) reported

    @SkyHelpTeam Lost connection just about an hour ago in the middle of a fav Netflix/chill time arrgghhhh looking forward to see your update in the issue. Thanks

  • LianneAngie139 Lianne 🥰🚙 (@LianneAngie139) reported

    @SkyHelpTeam In South Wales 🏴󠁧󠁢󠁷󠁬󠁳󠁿 too we also had the issue last night

  • tony_staley Tony Staley (@tony_staley) reported

    @SkyHelpTeam Broadband just dropped in South Woodham Ferrers. It’s of as my Sky router is still stating a 77mb download. I knew that was fake as I’m lucky to get 60mb max, when it’s working. Any workaround available while you sort out a permanent fix??

  • jewishbec Bec (@jewishbec) reported

    @SkyHelpTeam Being bounced from department to department, having to explain over and over the problem and each sky agent trying to sell me extras each time 🤪

  • WinnRose6 Winn Rose (@WinnRose6) reported

    @SkyUK dear Sky our broadboad is not working again! It’s happened a number of times over the past few months. Why does this keep happening?

  • MannnThicccc Thicccc Mannn (@MannnThicccc) reported

    @SkyHelpTeam the WiFi lately has been awful since Christmas Day I spoke to one of your colleagues saying if you reset the WiFi box it will be fine and I did and nothing helped and said ignore the speed test and he say which they arent accurate but they are and now wasting my data

  • GolnazBahador Golnaz Bahador گلناز (@GolnazBahador) reported

    @SkyHelpTeam is there any update or as when the outage is fixed?

  • Cradzyable Callum (@Cradzyable) reported

    @SkyHelpTeam hi currently have slow internet. and can’t get on the app to check anything

  • JamieDodgr Jαmιε Pατoη ➐ (@JamieDodgr) reported

    @locallfc @SkyUK up until yesterday it was just bad but ******* it’s a whole new level now