Sky Outage Report in Newhaven, East Sussex, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Newhaven, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 08: Problems at Sky
Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Newhaven, East Sussex, England
The most recent Sky outage reports came from the following cities: Burgess Hill, Brighton, Hove, Uckfield, Peacehaven, Eastbourne, Hassocks and Hailsham.
| City | Problem Type | Report Time |
|---|---|---|
 Burgess Hill |
Phone | |
| Brighton |
Internet | |
| Hove |
Internet | |
| Uckfield |
TV | |
| Peacehaven |
Internet | |
| Brighton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Newhaven, England
Latest outage, problems and issue reports in Newhaven and nearby locations:
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Chelle McCann
(@chellemccann) reported
from
Brighton and Hove, England
@__nca Last few days ours has been awful. We’re with @SkyUK
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Sarah Thomas
(@saraht40) reported
from
Hove, England
@SkyUK someone has incorrectly set up an account with my email address. Keep trying to call but no one at sky can help. Please advise best route to resolve. Thanks
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John Murry
(@johnmurry) reported
from
Brighton and Hove, England
@SkyHelpTeam We've been through all this w sky. You need to finish installation.... no one has installed anything. @OpenreachHelp said they did to sky. They didn't. Its weird. You're charging us for a service we are not receiving. Does no one understand? simple: installer lied, didn't do job.
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Neil 💙🏴💪🏻
(@npbrighton) reported
from
Hove, England
Ooohhh come on @SkySports no one gives a **** about Arsenal v Tottenham.... boring ******* channel
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Graham Turner
(@grahamaturner) reported
from
Brighton and Hove, England
@SkyHelpTeam Hi there, currently experiencing Broadband issues in Brighton - internet dropped out about 15 mins ago. Is this a known problem? Thx
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Sarah Thomas
(@saraht40) reported
from
Hove, England
@SkyUK Hi Nicky, I may not have been clear. The person whose account this must be is using my email address, probably accidentally. I need Sky to contact them as the person I spoke to couldn’t help. I don’t have a Sky account. How do I raise a complaint please Or should I go to Ofcom?
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Ivars Eglitis
(@El_Ivarito) reported
from
Hove, England
@SkyUK My Sky wifi is not working for second day already 🤬
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John Murry
(@johnmurry) reported
from
Brighton and Hove, England
@SkyHelpTeam It says "faulty line". We've called. Each time the person states we have service. Then they "investigate". Then they say its a "faulty line" (there's been no install done at all). Then they say someone will call us that day to rectify this n schedule installatio. They never do.
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Jamie ⭐⭐
(@JamieWom) reported
from
Brighton and Hove, England
@SkyHelpTeam Broadband in Brighton been down since 9am, after being out all last evening. This is really frustrating, any update on when it'll be back up and running please?
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David
(@DKarunda) reported
from
Brighton and Hove, England
@southwarker @SkyHelpTeam I think this is a major issue. Experiencing same issues with Virgin Media at the moment
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Jane 💚💚
(@zamorasdream) reported
from
Heathfield and Waldron, England
@jackbnufc @SkySports @NUFC Not going to happen. Step down
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Jane 💚💚
(@zamorasdream) reported
from
Heathfield and Waldron, England
@BenBradgate @SkySports And wouldn't be interested. Turned tottenham down
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Sarah Kent
(@Sarah__Kent) reported
from
Hove, England
@SkyHelpTeam why is the SkyGo app not working? Followed all advise, uninstalling, deleting on roaming folders and recycling bin but just says code PFE 4002? Help! 🙏🏻
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Sam Hills
(@sammi_hills) reported
from
Hove, England
@SkyHelpTeam any idea when the internet service outage will be fixed in Hove/Brighton?
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Valerian Adore
(@ValerianAdore) reported
from
Hove, England
@SkyHelpTeam @davidprit756 You've got multiple people in the Brighton & Hove area reporting the same outage. I'm on the phone with you now. You may wish to look into this before you're inundated with calls.
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John Murry
(@johnmurry) reported
from
Brighton and Hove, England
@SkyHelpTeam You can if I can send u a phone number via dm. How am I able to come up w solutions to tech issues but my provider can't?
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John Murry
(@johnmurry) reported
from
Brighton and Hove, England
@SkyHelpTeam Becca: @leahysarah n I *have* called & spoken to numerous employees of @SkyUK. Lots. We have called and called. There's been no resolution. The issue isn't 1 we created. Who am I calling? Can you have someone who is actually helpful and capable call us? ("customer service")
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Valerian Adore
(@ValerianAdore) reported
from
Hove, England
@Flandraws @SkyHelpTeam @SkyUK I'm in BN1 and mine has just gone down.
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John Murry
(@johnmurry) reported
from
Brighton and Hove, England
@leahysarah @OpenreachHelp @SkyUK We are paying for services we have not received and have attempted to fix a problem we did not create. This is unacceptable.
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Keith King
(@diabeticguy) reported
from
Eastbourne, England
Playing @disneyplus through #skyq and #skysoundbox and quality seems poor. @SkyHelpTeam @starwars
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Thomas Brough
(@23Broughy) reported
@SkySports Did you have to use a picture of him having a ****?
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Cory Shackleton
(@CoryShackleton) reported
@llantwitad @SkyHelpTeam Absolutely agree, it's the lack of understanding some people have towards getting things fixed...the impatience really. I've personally not had any persistent problems with Sky and anything has been sorted in a reasonable time. Employers would be understanding I'm sure too.
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Michael Fletcher
(@KersalFletch01) reported
@SkyHelpTeam OK guys, this is getting stupid. We’ve been without internet access for most of the last two days. The engineer we were promised has been a no-show. Megan at technical service was great but apart from her your service has been a shambles. How do we terminate our contract?
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Aamer Chohan
(@ChohanAamer) reported
@SkyHelpTeam I live in Stafford and my broadband and landline phone are not working ?? What is the issue?
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Alex Thomas
(@AlexTho16892490) reported
@SkyUK So, i agree to cone to sky mobile. Purchase 2 sims which you send me in the post but fail to tell me which is for which contract so how am i meant to activate them!! Tried calling....1 hour wait time...is there any point moving to you if thats what the service is like!!
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Gaz Joyce 💙
(@gazjoy) reported
@SkyHelpTeam the broadband outage is affecting me (Midlands) but only Leicester, South Wales and South England are reported to be having issues.
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James
(@NoHeroes94) reported
I’ve never seen anything like this @SkyUK National outage. If anything, I’m seeing more reports or more areas going dark today than yesterday! Must have been a mad error somewhere…
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David Evans
(@DaveEvans630) reported
@SkyHelpTeam @EllieMixerMay No broadband connection for me in Stoke-on-Trent - seen comments from other people in Staffordshire too (no broadband). Have to say I am getting more connection problems and drop-outs that people in my area with other providers.
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myElectrical.com
(@_myElectrical) reported
@SkyHelpTeam @toji97803758 Here is an update. Wait 45 minuets on the phone, call center helper cannot run tests. Told unable to do tests and sort out due to too many people calling about outages. Try agin in a few hours. Not the best customer service.
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Dr. Pirate
(@PirateAndy666) reported
@LarryBundyJr @SkyUK Sky is overpriced garbage nowadays anyway. Trust me I know. I used to work for them. Much more financially viable to subscribe to one or two streaming services and not have to deal with adverts for 15 minutes of every hour of viewing.