Sky Outage Report in Newhaven, East Sussex, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Newhaven, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 08: Problems at Sky
Sky is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (61%)
-
TV (14%)
-
Wi-fi (13%)
-
Total Blackout (6%)
-
Phone (3%)
-
E-mail (3%)
Live Outage Map Near Newhaven, East Sussex, England
The most recent Sky outage reports came from the following cities: Burgess Hill, Brighton, Hove, Uckfield, Peacehaven, Eastbourne, Hassocks and Hailsham.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| TV | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Newhaven, England
Latest outage, problems and issue reports in Newhaven and nearby locations:
-
Mark Roxburgh
(@markroxxy) reported
from
Seaford, England
@SkyHelpTeam currently over two hours wait time for customer services on line chat. Would it be quicker if I just wrote to you instead?
-
George
(@georgesbarnes) reported
from
Hove, England
@SkyHelpTeam sky sports cricket channel not working on my sky go, do you know why?
-
john
(@westie0101) reported
from
Hove, England
@SkyHelpTeam I rely on my mobile phone, when will I get a signal again?
-
John Murry
(@johnmurry) reported
from
Brighton and Hove, England
@leahysarah @OpenreachHelp @SkyUK We are paying for services we have not received and have attempted to fix a problem we did not create. This is unacceptable.
-
Jan
(@JKG_tv) reported
from
Eastbourne, England
@tridentvfxx @SkyUK @LightningFibre Yeah they want me to pay the early exit fees however they can’t as they never reached the minimum speeds for their contracts on 10+ different occasions
-
Craig Brown
(@TheDonster10) reported
from
Lewes, England
@SkyHelpTeam Phoned 5 times and every time says you are unable to help currently. Not had internet for 4 days. Just want to speak to someone. Your customer service gets worse as does your product. I suggest you sort this quickly #sky
-
John Murry
(@johnmurry) reported
from
Brighton and Hove, England
@SkyHelpTeam We've been through all this w sky. You need to finish installation.... no one has installed anything. @OpenreachHelp said they did to sky. They didn't. Its weird. You're charging us for a service we are not receiving. Does no one understand? simple: installer lied, didn't do job.
-
Chelle McCann
(@chellemccann) reported
from
Brighton and Hove, England
@__nca Last few days ours has been awful. We’re with @SkyUK
-
John Murry
(@johnmurry) reported
from
Brighton and Hove, England
@SkyHelpTeam Becca: @leahysarah n I *have* called & spoken to numerous employees of @SkyUK. Lots. We have called and called. There's been no resolution. The issue isn't 1 we created. Who am I calling? Can you have someone who is actually helpful and capable call us? ("customer service")
-
John Murry
(@johnmurry) reported
from
Brighton and Hove, England
@SkyHelpTeam You can if I can send u a phone number via dm. How am I able to come up w solutions to tech issues but my provider can't?
-
Dean Bartholomew
(@tattoo_dean) reported
from
Burgess Hill, England
@SkyHelpTeam how difficult can it be to order sky glass tv? We filled out the request and called for help, still nothing, maybe best to not bother buying it :-(
-
Sarah Thomas
(@saraht40) reported
from
Hove, England
@SkyUK someone has incorrectly set up an account with my email address. Keep trying to call but no one at sky can help. Please advise best route to resolve. Thanks
-
John Murry
(@johnmurry) reported
from
Brighton and Hove, England
@SkyHelpTeam It says "faulty line". We've called. Each time the person states we have service. Then they "investigate". Then they say its a "faulty line" (there's been no install done at all). Then they say someone will call us that day to rectify this n schedule installatio. They never do.
-
Ivars Eglitis
(@El_Ivarito) reported
from
Hove, England
@SkyUK My Sky wifi is not working for second day already 🤬
-
David
(@DKarunda) reported
from
Brighton and Hove, England
@southwarker @SkyHelpTeam I think this is a major issue. Experiencing same issues with Virgin Media at the moment
-
Jane 💚💚
(@zamorasdream) reported
from
Heathfield and Waldron, England
@jackbnufc @SkySports @NUFC Not going to happen. Step down
-
Mark Roxburgh
(@markroxxy) reported
from
Seaford, England
@SkyHelpTeam Hi - I am just want to look at cancelling as much of your services as possible. I realise as a loyal customer I am at the bottom of priorities, but a 70% increase in price is not viable.
-
Jane 💚💚
(@zamorasdream) reported
from
Heathfield and Waldron, England
@BenBradgate @SkySports And wouldn't be interested. Turned tottenham down
-
Sarah Kent
(@Sarah__Kent) reported
from
Hove, England
@SkyHelpTeam why is the SkyGo app not working? Followed all advise, uninstalling, deleting on roaming folders and recycling bin but just says code PFE 4002? Help! 🙏🏻
-
Sarah Thomas
(@saraht40) reported
from
Hove, England
@SkyUK Hi Nicky, I may not have been clear. The person whose account this must be is using my email address, probably accidentally. I need Sky to contact them as the person I spoke to couldn’t help. I don’t have a Sky account. How do I raise a complaint please Or should I go to Ofcom?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Mark Peters #FBPE
(@Pillsbury069) reported
@SkyHelpTeam broadband down in RG24, any updates please?
-
🌸Topazzz🌸
(@topazisere) reported
@JordanLi123 @SkyHelpTeam @skytv Same same! Was fine this morning- but been down all day- and sky have been quite, ignorant and not letting people know there is a issue on there site. Snakes.
-
Rob
(@Rob46812816) reported
@Seannnknight Absolute ******* disgrace! Sky will take your money but give nothing back! @SkyUK watch everyone leave this terrible service
-
Twisted G
(@george_irlam) reported
@SkyHelpTeam So if your having problems like my internet that I’m paying an arm me a leg for contact you!! With no broadband or phone. Having to use neighbours 😡
-
Jim McDonagh
(@Jim_McDonagh_UK) reported
@SkyHelpTeam Same issue here,
-
christina godber
(@christinagodber) reported
@SkyHelpTeam Ring customer services but sitting on hold for over an hour is unfair on any of us customers! I hope people will be compensated in some shape or form!
-
S h a n n o n 🥧
(@_mcflyyyyy) reported
@SkyHelpTeam But you’ll still expect us to pay for this service though..
-
Fierceshark1
(@fierceshark1) reported
@pratiktbose @SkyHelpTeam @SkyUK No service in Herts either
-
ITS TWIITCH
(@ItsTwiitch) reported
@SkyHelpTeam broadband down AGAIN !!! 3 TIMES IN 3 MONTHS !!
-
Billy Palmer
(@BillyPa22117180) reported
@SkyHelpTeam Any updates on the issue with the internet?