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Sky Outage Report in Newhaven, East Sussex, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Newhaven, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newhaven, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at Sky

Sky is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Newhaven, England

The most recent Sky outage reports came from the following cities: Brighton, Hove, Eastbourne, Burgess Hill, Peacehaven, Heathfield, and Lewes.

CityProblem TypeReport Time
Brighton TV 1 day ago
Hove TV 1 day ago
Brighton Internet 1 day ago
Hove TV 9 days ago
Eastbourne TV 15 days ago
Burgess Hill TV 15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Newhaven, England

Latest outage, problems and issue reports in Newhaven and nearby locations:

  • keeler_philip
    🌈𝓟𝓱𝓲𝓵𝓲𝓹 𝓚𝓮𝓮𝓵𝓮𝓻 (@keeler_philip) reported from Eastbourne, England

    @SkyHelpTeam Sky Internet is down in Eastbourne, can you get it up and running ASAP? I have to work from home tomorrow night... Help please

  • diabeticguy
    Keith King (@diabeticguy) reported from Eastbourne, England

    @SkyHelpTeam And they wanted an additional one off charge for continuing a service I already had. You really make it easy for one to go open armed to any of your competitors

  • lydwray
    Lynda Mason (@lydwray) reported from Eastbourne, England

    @AnotherSapien @SkySports Glad to be of help.

  • SeniorRosco
    Alex Ross-Scott (@SeniorRosco) reported from Hove, England

    What’s makes this poor performance even worse is the sickening bias commentary by Skysports!! Every negative fact is about spurs vs waxing lyrical about the other lot. Absolutely Shocking

  • BevDaisyBundy
    Beverly Bundy (@BevDaisyBundy) reported from Eastbourne, England

    @SkyHelpTeam is there a problem with people logging on to sky emails this morning

  • iamofficiallyPA
    Paul Atkinson (@iamofficiallyPA) reported from Eastbourne, England

    @SkyHelpTeam any news on the internet issue in Eastbourne?

  • MCY1X
    Michael of Sussex (@MCY1X) reported from Newhaven, England

    Hell @SkyUK You have this morning debited my bank for a full month’s subscription despite my having changed broadband and phone service to another provider on 4/4/20 I didn’t cancel the direct debit because you told me not to. Please can you contact me about refunding the money.

  • fayalani
    Fay Alani (@fayalani) reported from Brighton and Hove, England

    @fuzzybear_1 @virginmedia @SkyUK @SkyHelpTeam @VodafoneUK @NOWTV I know that but their network goes down once a month for phones, how do I know their internet won’t lol

  • RichardLangley1
    Richard Langley (@RichardLangley1) reported from Brighton and Hove, England

    @SkySports Nuno got fined for telling him he was crap! Wasn’t far wrong was he?

  • ESpringate
    Edward Springate (@ESpringate) reported from Eastbourne, England

    @SkyHelpTeam You need to check a bit further then because their is a very obvious issue as there’s plenty of homes around here that don’t have connection.

  • Voidity
    Voidity™ (@Voidity) reported from Eastbourne, England

    @SkyHelpTeam I recently tried to cancel my sky package but was offered a good deal to keep it going. Shortly after everything was confirmed I received a letter warning of an Early Termination charge, this was odd as there was no break in contract. At the time I spoke to C service who said..

  • soozysuze
    SuzanneHarrington (@soozysuze) reported from Brighton and Hove, England

    @SkyHelpTeam no internet/ landline since yesterday morning. 2 calls to Sky: “not us, it’s BT open reach. Nothing we can do”. 3-5 working days wait. It’s a pandemic & I’m WFH. WTF, Sky?

  • mattbriggs
    Matt Briggs (@mattbriggs) reported from Eastbourne, England

    @SkyHelpTeam my Skyq box keeps disconnecting from the internet although it’s Ethernet connected. It’s also VERY hot. Issue been getting worse over past few weeks, can’t see help phone number on your site and as a key worker I don’t get much time

  • TattwoU
    Col.Sha (@TattwoU) reported from Lewes, England

    Whilst I fully understand those bemoaning each of Jamie Redknapp's cringeworthy comments and observations on @SkySportsPL There is a simple solution, terminate your @SkySports subscription. #StopPayingHisWages

  • GreyAmbition
    TheGreyAmbition (@GreyAmbition) reported from Brighton and Hove, England

    9pm again at 11pm! so not only has the tv gone down it’s now the internet decides to go down. So sick of it! Does anyone in brighton have good internet connection ?- and if so give me names as I can’t deal with the poor service I get any longer @virginmedia @SkyUK someone help

  • north_seagull
    North Stand Seagull (@north_seagull) reported from Hove, England

    @misssagulls @SkySports @primevideosport @btsportfootball I’m a bit customer and surprised they haven’t tbh

  • GaryFitzakerley
    Gary (@GaryFitzakerley) reported from Eastbourne, England

    @SkyHelpTeam my Wi-Fi is so slow I’d be better off with a dial up connection

  • Hurlmeister
    Brian Hurle (@Hurlmeister) reported from Eastbourne, England

    Day 37 #lockdownuk No internet 1st thing,sorted, thanks @SkyHelpTeam Ear flaring up,Clinic cant help while the country is in lockdown, throbs like a bugger. Walk to @Tesco got a battery for my scales. Put on 20lbs in lockdown! Least said about Day 36 the better.. #keepthefairh

  • KristianeSherry
    Kristiane Sherry (@KristianeSherry) reported from Seaford, England

    @SkyHelpTeam hello! Are there any known issues affecting the BN25 area? Three green lights on router but laptop very definitely says ‘No internet, secured’

  • AbiEllson
    Abi Ellson (@AbiEllson) reported from Seaford, England

    Dear @SkyUK please let me know how best to ve able to get any kind of assistance to enable me to watch something which requires connection to the network which I can't connect to. #pissedoff

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • norchcity
    Sciantific (@norchcity) reported

    @SkySports Ironically some of the perpetrators of said problem are on this thread👇

  • bushy_1969
    Bushy (@bushy_1969) reported

    @SkyHelpTeam is there an issue in SS4 because my router has gone down 7 times today !!

  • iiTzzMrHeath
    Stuff ‘n’ Things (@iiTzzMrHeath) reported

    Nothing but problems over the last few weeks with @SkyUK broadband. I’ve spoken to their customer service team more than my Nan and it’s still dropping out. This is getting a bit ridiculous if I’m honest

  • Maria44046944
    Maria (@Maria44046944) reported

    @SkyHelpTeam It now says there is an outage in my area....can you estimate when this will be finished? This is really impacting my job and I’m not happy about it.... thanks

  • nclaughton
    nc (@nclaughton) reported

    @SkySports Doesn’t matter when you are playing no ****** will be watching its amateur cricket slow and crap💩

  • isherrvp
    Isher (@isherrvp) reported

    @SkyHelpTeam internet not working and hasn’t been for 24 hours now?!

  • kelvin_kaseke
    kevie (@kelvin_kaseke) reported

    @Tommullen991 @CraigLewis1990 @SkySports That's poor management

  • junkFN
    junk 🇬🇧 (@junkFN) reported

    how ******** am i supposed to qualify for the fortnite championship series with 100 ms @SkyHelpTeam

  • FXfromthefuture
    FXfromthefuture (@FXfromthefuture) reported

    @Skottalot @SkyHelpTeam I spoke to customer service manager with some suggestions. He was very very helpful. Non tech is all sorted. Tech side we are trying different things+I'm hoping it will be resolved shortly. Will advise if we get stuck. Thanks.👍

  • danbil82
    Danny Burton (@danbil82) reported

    @SkyHelpTeam So basically nothing extra for the 6% increase and by using a comparison site I’m being quoted from as little as £22.50p/m. What is my incentive to remain a loyal Sky customer?