Sky Outage Report in Newhaven, East Sussex, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Newhaven, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at Sky
Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Newhaven, East Sussex, England
The most recent Sky outage reports came from the following cities: Hove, Hailsham, Hassocks, Brighton, Eastbourne and Polegate.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Phone | ||
| Wi-fi | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Newhaven, England
Latest outage, problems and issue reports in Newhaven and nearby locations:
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Barry Haffenden
(@BazTheHaff) reported
from
Ringmer, England
@ThatCoachNick @SkySports @SkyFootball @SkySportsNews Cancel your sports package mate. Don't pay ridiculous money when they're not showing irreverent live sport
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SuzanneHarrington
(@soozysuze) reported
from
Brighton and Hove, England
@SkyHelpTeam no internet/ landline since yesterday morning. 2 calls to Sky: “not us, it’s BT open reach. Nothing we can do”. 3-5 working days wait. It’s a pandemic & I’m WFH. WTF, Sky?
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Kristiane Sherry
(@KristianeSherry) reported
from
Seaford, England
@SkyHelpTeam hello! Are there any known issues affecting the BN25 area? Three green lights on router but laptop very definitely says ‘No internet, secured’
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Fay Alani
(@fayalani) reported
from
Brighton and Hove, England
@fuzzybear_1 @virginmedia @SkyUK @SkyHelpTeam @VodafoneUK @NOWTV I know that but their network goes down once a month for phones, how do I know their internet won’t lol
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Paul Atkinson
(@iamofficiallyPA) reported
from
Eastbourne, England
@SkyHelpTeam any news on the internet issue in Eastbourne?
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Keith King
(@diabeticguy) reported
from
Eastbourne, England
@SkyHelpTeam And they wanted an additional one off charge for continuing a service I already had. You really make it easy for one to go open armed to any of your competitors
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North Stand Seagull
(@north_seagull) reported
from
Hove, England
@misssagulls @SkySports @primevideosport @btsportfootball I’m a bit customer and surprised they haven’t tbh
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Voidity™
(@Voidity) reported
from
Eastbourne, England
@SkyHelpTeam I recently tried to cancel my sky package but was offered a good deal to keep it going. Shortly after everything was confirmed I received a letter warning of an Early Termination charge, this was odd as there was no break in contract. At the time I spoke to C service who said..
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Brian Hurle
(@Hurlmeister) reported
from
Eastbourne, England
Day 37 #lockdownuk No internet 1st thing,sorted, thanks @SkyHelpTeam Ear flaring up,Clinic cant help while the country is in lockdown, throbs like a bugger. Walk to @Tesco got a battery for my scales. Put on 20lbs in lockdown! Least said about Day 36 the better.. #keepthefairh
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Glen Furminger
(@Biggafferglen7) reported
from
Plumpton Green, England
@SkyHelpTeam @DJMattingley Well I for one will be cancelling all my sky subscription if you don't sought out the pausing issue of @SkySports ....I have been a loyal customer for 20 years ........extremely dissatisfied customer.
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Abi Ellson
(@AbiEllson) reported
from
Seaford, England
Dear @SkyUK please let me know how best to ve able to get any kind of assistance to enable me to watch something which requires connection to the network which I can't connect to. #pissedoff
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Lynda Mason
(@lydwray) reported
from
Eastbourne, England
@AnotherSapien @SkySports Glad to be of help.
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Michael of Sussex
(@MCY1X) reported
from
Newhaven, England
Hell @SkyUK You have this morning debited my bank for a full month’s subscription despite my having changed broadband and phone service to another provider on 4/4/20 I didn’t cancel the direct debit because you told me not to. Please can you contact me about refunding the money.
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🌈𝓟𝓱𝓲𝓵𝓲𝓹 𝓚𝓮𝓮𝓵𝓮𝓻
(@keeler_philip) reported
from
Eastbourne, England
@SkyHelpTeam Sky Internet is down in Eastbourne, can you get it up and running ASAP? I have to work from home tomorrow night... Help please
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Edward Springate
(@ESpringate) reported
from
Eastbourne, England
@SkyHelpTeam You need to check a bit further then because their is a very obvious issue as there’s plenty of homes around here that don’t have connection.
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Col.Sha
(@TattwoU) reported
from
Lewes, England
Whilst I fully understand those bemoaning each of Jamie Redknapp's cringeworthy comments and observations on @SkySportsPL There is a simple solution, terminate your @SkySports subscription. #StopPayingHisWages
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Tom P-S 🇪🇺🇬🇧🇪🇺 #FBPE
(@tomps) reported
from
Hove, England
@SkyHelpTeam any known issues in the Hove BN3 area, our wifi dropped about 30 mins ago
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Keith King
(@diabeticguy) reported
from
Eastbourne, England
@SkyHelpTeam Well could you meet us half way. Until I am able to cancel the only way you dictate, which is impossible, can you refrain from doubling my bill, its hardly my fault I can't do things officially.
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James E Foster
(@JamesEFoster4) reported
from
Willingdon, England
@SkyHelpTeam why don’t you just pause everyone’s payments for @SkySports. Surely this is easier and less time consuming for you and us the customer
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Matt Briggs
(@mattbriggs) reported
from
Eastbourne, England
@SkyHelpTeam my Skyq box keeps disconnecting from the internet although it’s Ethernet connected. It’s also VERY hot. Issue been getting worse over past few weeks, can’t see help phone number on your site and as a key worker I don’t get much time
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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antman
(@cookiemcr21) reported
@SkyHelpTeam Done all that still working! It's still down
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JIMJ
(@SteveSt05558896) reported
@SkyHelpTeam @Stranger_Things After 6 years I’m leaving sky, Could you explain how from speaking to a customer agent about renewing my contract, and being put through to the retention team the price quoted went up by £10 a month.. I know your wait times are long.. but surely
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Stevø
(@_Steve_B_) reported
@SkyHelpTeam @alec1271 One was from January… It would really help if you told your customers about issues instead of us having to contact you first. You know, being proactive.
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Katey Lovell
(@Katey_Lovell) reported
@sarmackie965 @BBCOne @SkyUK It's on iplayer, we just had the same issue
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Peter Rusling
(@Petersrusling) reported
@SkyHelpTeam I’ve going thr link to cancel the tickets
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Craig Bannister
(@CraigBanno) reported
@SkyHelpTeam I have already been told there is a problem which is why i was due to have someone contact me but they havent. I always end up chasing to get an issue sorted but nobody wants to help me solve the problem!
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jen🧜🏽♀️🦕🦩🤓❤️
(@QuirkyBirdX) reported
Oh it’s just another @SkyUK fail. iPlayer app works perfectly on LG… can’t wait to claw back my £50 a month from Sky when my contract ends in 3 months!!!
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Geoff Scott
(@geoffscott1970) reported
@askparamount @SkyHelpTeam having just spent an hour trying to set up paramount plus I’m finally in although I now have just a black screen with a spinning icon with whatever I choose to watch, as reported by others- please help
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Jamie Tighe
(@jamierftighe) reported
@SkyUK But when the broadband goes down you have no tv, need to put in my WiFi password every time it disconnects from the tele on that stupid scroll bar instead of a normal keyboard layout that needs to change
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Oliver Thorne
(@Oliver_Thorne1) reported
Just upgraded to @SkyUK super fast broadband and now I can only get broadband in about 50% of the rooms. Has anyone else had this problem?