Sky Outage in Newhaven, East Sussex, England

@JJFletcher7 @LANGAS1892 @andy_gurr Not true... Sky could cancel all live home games of Newcastle and reduce their payments..they have the right as it harms the name of SkySports. Its in the contract all clubs sign. Sky do NOT want to be broadcasting empty stadiums around the world, it hurts their business image.

@SkyHelpTeam Been trying since Fri to access emails. Can't even get through on the phone - just sends me to help with broadband!!

@SkyHelpTeam hi team, I have a query re my phone number. It’s showing my old one. I can’t find any email/sms or live chat options to help... manuals don’t help either. Please advise

@sebmake1 @TheWho @SkyHelpTeam That hurts mate!! I think Duncan is down there watching.

@SkyHelpTeam any internet issues in Eastbourne. BN23 8

@IcemanDavid2k10 @SkySports Ahh. Mine’s Sky. It’s bad enough.

@SkyHelpTeam can't remember the name of who I just spoke to but he was super helpful & we had a great chat 👌😂 Top customer service

@SkyHelpTeam I am so sorry, I didn't realise one had to push the card in the box until it clicks. My bad. Thanks for assistance.

@SkyUK pay a fortune for my package but signal is rubbish tonight on my tv chicca

@SkyUK tv has poor signal on all channels since having skyQ installed 2 weeks ago 😡

Can’t download any catch up programmes on @SkyUK #Help

@bt_uk just wondering why your WiFi so awful. Been signed up for a 12 months in my house hold and it’s truly the worst broadband ever! Makes @SkyUK B.B. look amazing. #nosignal #laggggy #hurryupjulysowecancancel

@SkyHelpTeam tried to cancel my sky TV yesterday. You were closed. Tried today, got cut off twice. Tried to login on your website, get an error. Let me leave please!

@SkyHelpTeam hi can someone help regarding pairing a box and card... Want to make sure I've done it correctly

@SkyUK hello! Please can you provide me with a number to call regarding my bill! I have been charged an outrageous amount and would like to arrange to cancel my policy! Thanks

@SkyHelpTeam That doesn’t help my bank account today. If you feel it’s acceptable to leave someone without any money & say oh it will take 3-5 working days then shame on you If we are late with a payment we are bombarded with calls texts emails message through app! Virgin in my area now!

@ChrisSharples20 @SkyHelpTeam I sent a tweet early afternoon! I’m at the hospital with a very sick friend & because of their incompetence have been left without any money. If it wasn’t so serious it would be laughable! Nearly 30 years as a sky customer & they don’t care

@SkyHelpTeam I had an email Monday saying my bill hadn’t been paid. Strange as I pay by DD. I paid online by card but the DD had gone out. I’m now £70 short in my bank account & been put in an unauthorised overdraft! Customer for 30 years! Not happy

@dalejohntranter @SkyUK No chance mate. It's all about the new customer not loyal ones. Happens every where

@SkyUK Tried to upgrade with @SkyUK offer, you took the money and only did half the upgrade, half an hour to answer a call, customer for 23 years. Thanks Sky

@SkyHelpTeam Thank you. It's just been fixed. Issues in local area apparently. Had to use my phone data as a hotspot. Thank god for @vodafone !

@SkyUK @bt_uk @BTCare neither can I! BT has driven me mad after 1 month of nightmare service.

This is how you do customer service, @BTCare. Will drop you a message shortly, @SkyUK!

Terrible service from @SkyHelpTeam my hard drive has gone and because I work Monday to Friday I have to pay £15 premium for a Saturday call out! So a multimillion company don’t realise people work during the week! #disgusting

@SkyHelpTeam Hi Sky. Seem to be having an issue with my broadband connection in Burgess Hill (Leylands Park). Is this a known fault? Been over 24 hours.

@virginmedia Hi MK, @virginmedia I've done all checks, status checks etc .... it's simply poor delivery of service. Is NOT my issue this is @virginmedia fault. There's time to sort it out & start providing good #CustomerService I see @SkyUK have commented, let's see what they have to say.

Fed up with calling @virginmedia & wasting my time. #CustomerService needs to rapidly improve or will cancel as contract failed by supplier & then return to @SkyUK All neighbours told WiFi boosters free by direct sales BUT told at install have to pay!? Complaint to @Ofcom ?

Sadly, after less than month with @virginmedia thinking of returning to @SkyUK , not necessarily because of services but due to appalling #CustomerService Also, cabled #broadband is consistently v poor. - mis-sold by direct salesman - mess left by install team - services poor

Nice of @BTCare to make my broadband even slower now I've put in a cancellation order. Can't even stream music without it buffering this morning! Glad I'm leaving your dire service. Let's hope everything will be better with @SkyUK #superhighspeedmyarse #itwasbetterwithdialup

My Sky+ box is still deleting scheduled recordings of @PRO14Official games on Premier 1 and 2nd highlights show It has never done this before and not to any other programmes/channels! @SkyUK assure me it is the fault of the broadcaster It's in your hands @PremierSportsTV

@SkyUK Hi yes I’m going to pm you now virgin is so shit it’s unreal

Hi @SkyHelpTeam are there Fibre Broadband issues in Burgess Hill? Or is it just us? No connection for about 30mins now

@PremierSportsTV @dragonsrugby @leinsterrugby @SkyUK Right. I've spent 30 minutes on the phone to Sky. That's 30 minutes of my life I won't get back. They assure me it has to be a broadcaster problem. That is YOU @PremierSportsTV somehow you must be blocking the recording.

@Stef123steve right I have just spent 30 minutes on the phone to @SkyUK their message thing is useless. They assure me there is nothing wrong their end and that it must be a broadcasting issue. @PremierSportsTV the ball, rugby ball even, is firmly back in your court.

@Stef123steve @AttackingScrum @socoffeetrades @dragonsrugby @SkyUK @PremierSportsTV If there are 2of us with a problem there must be more. And that means it's Sky/Premier and not our boxes. I bet some idiot somewhere had blocked it.

@SkyUK Why can’t we just speak to a human!!! My parents haven’t had broadband for over two days and we can’t get hold of you!!!! HELP!!??

@davidmcrossan @top14rugby @SkySports @SkySportsRugby I wish @SkySports would fix on a place so we can series link the show.

Another company to add to my TERRIBLE customer service list. Been on hold to @SkyHelpTeam for 45 minutes!

United lose so obviously @SkySports #mnf spend 40mins talking about @ManUtd problems and not how good @SpursOfficial were!! Analyse the game then talk about the pros and cons of the teams.

@SkyUK disgusting customer service ..I can't pay my bill in full ..so I wish to talk about coming to an arrangement of paying most of it .but when I try to call you your robotic machine tells me I have to pay my bill before it will put me through to an advisor..how stupid is that

@SkyHelpTeam I’m looking forward to Sky providing the service I am paying through the nose for. #poorservice #broadband #virginmedia

@SkyHelpTeam Do you actually ever help anyone or do you divert to others? How about you actually help me, would that be too much to ask.?

@SkyHelpTeam I explain we have no internet and your help team tell me to Facebook Mess. Sky Help Team...if only I had internet...3 days after your engineers visit it’s worse than ever. We have Sky TV, Broadband, phoneline and 3 mobile contracts and I am very close to cancelling.

@SkyHelpTeam I’m so glad you are happy. How about replying to my tweet where I ask you if there is a connectivity problem in Hove. The engineer was here on Monday, since then things have declined further. Our internet keeps cutting out.

@SkyHelpTeam Intermitant Internet today after the engineers visit yesterday. Is there a connectivity issue in Hove?

@UKTV @virginmedia Moved landline & broadband to @SkyUK yesterday & having #SkyQ installed tomorrow, plus they’ve saved us over £50 per month. Still not surprised at the rudeness of @virginmedia ‘customer service’ (laughable) when we called to give notice, showed their true colours there!!!

@SkyHelpTeam hi my fibre is down again since lastnight

@ZubFC @Jack81589956 @SkySports When all else fails, take to Twitter; give yourself a shit name with a shit bio pic in the hope that someone cares. Alas... no one gives a fuck.

Do @SkyUK not have an online message service where we can talk to someone online about an issue?

@AFCJGreen @PapaPape7 @Georgekich @SkySportsPL @SkySports Your maw is the fattest L he's pish poor with granny hips. Robertson is night and day wee boy go play fifa and leave pes for the real men of football

@SkyUK disappointed in your false advertisement of “order new iPhone 11 in stock today by 9pm for free delivery tomorrow” my order from Friday still hasn’t been dispatched! Sadly customer service are no more help than “I can only tell you what the screen says”

@MathewRochford @SkyHelpTeam @virginmedia Matthew - please consider that if you transfer to Sky they will hike your monthly payment up over £20 without telling you and then do the thick end of sod all to help you resolve the matter, even through you’ve been with them 25+ years. The grass ain’t always greener.

@SkyHelpTeam problem with my Sky Q box. Could you please check my DM

@SkyHelpTeam @skyuk @TSBBCare @WeAreOpenreach @OpenreachHelp I have appalling broadband - not Skys fault, although they’re who I get it from - its a BT line. It seems impossible to get anywhere close to resolving this issue. I feel like cutting the cable to the main JB myself.

@SkyHelpTeam Have now! We are in! 😂 No idea why it's not working on Samsung browser. It was the other day! Cookies maybe. Thank you! 😂

@SkyHelpTeam @SkyUK The team did not help me with this query. Please assist

@bhafcalfie26 @davidd121180 @SkySportsPL @SkySports Friend singular! What about it bawbag, 2 have the cheek 2 **** off my club when you support the english equivalent to Morton

@SkyHelpTeam Hi, just FYI the problem apparently stems from BT and equipment that you share with them. Still not back up yet, unfortunately.

Sitting on chat support with @SkyUK to be told by the agent he’s going on a 15 min break and he’ll pick up messages when he is back is #shocking that’s a #customerservicefail even more reason to #cancel