Sky Outage Report in Newhaven, East Sussex, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Newhaven, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Sky
Sky is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Newhaven, East Sussex, England
The most recent Sky outage reports came from the following cities: Brighton, Eastbourne, Polegate and Hove.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Internet | |
| Eastbourne |
TV | |
| Brighton |
TV | |
| Brighton |
||
| Polegate |
TV | |
| Brighton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Newhaven, England
Latest outage, problems and issue reports in Newhaven and nearby locations:
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John Murry
(@johnmurry) reported
from
Brighton and Hove, England
@SkyHelpTeam It says "faulty line". We've called. Each time the person states we have service. Then they "investigate". Then they say its a "faulty line" (there's been no install done at all). Then they say someone will call us that day to rectify this n schedule installatio. They never do.
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john
(@westie0101) reported
from
Hove, England
@SkyHelpTeam I rely on my mobile phone, when will I get a signal again?
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Mark Roxburgh
(@markroxxy) reported
from
Seaford, England
@SkyHelpTeam As I expected customer loyalty with sky comes at a price. New customer £76 compared to existing apparently platinum vip customer - £103 for same package. No brainier really - cancel and become a new customer!
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Sarah Thomas
(@saraht40) reported
from
Hove, England
@SkyUK someone has incorrectly set up an account with my email address. Keep trying to call but no one at sky can help. Please advise best route to resolve. Thanks
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Mark Roxburgh
(@markroxxy) reported
from
Seaford, England
@SkyHelpTeam I know new customers get the better deals, no reward for customer loyalty.
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Sarah Kent
(@Sarah__Kent) reported
from
Hove, England
@SkyHelpTeam why is the SkyGo app not working? Followed all advise, uninstalling, deleting on roaming folders and recycling bin but just says code PFE 4002? Help! 🙏🏻
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JON CAMPLING #StoryTeller
(@joncampling) reported
from
Eastbourne, England
@SkyHelpTeam no I can't set up the SKYQ APPLE APP!! I CANT LOG IT THO THAT, The apple login does work cos I'm using Android! and the link it gives to work around that.... doesn't work. Super frustrating please help
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Chelle McCann
(@chellemccann) reported
from
Brighton and Hove, England
@__nca Last few days ours has been awful. We’re with @SkyUK
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Mark Roxburgh
(@markroxxy) reported
from
Seaford, England
@SkyHelpTeam Hi - I am just want to look at cancelling as much of your services as possible. I realise as a loyal customer I am at the bottom of priorities, but a 70% increase in price is not viable.
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David
(@DKarunda) reported
from
Brighton and Hove, England
@southwarker @SkyHelpTeam I think this is a major issue. Experiencing same issues with Virgin Media at the moment
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Mark Roxburgh
(@markroxxy) reported
from
Seaford, England
@SkyHelpTeam currently over two hours wait time for customer services on line chat. Would it be quicker if I just wrote to you instead?
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George
(@georgesbarnes) reported
from
Hove, England
@SkyHelpTeam sky sports cricket channel not working on my sky go, do you know why?
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John Murry
(@johnmurry) reported
from
Brighton and Hove, England
@SkyHelpTeam You can if I can send u a phone number via dm. How am I able to come up w solutions to tech issues but my provider can't?
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Jan
(@JKG_tv) reported
from
Eastbourne, England
@tridentvfxx @SkyUK @LightningFibre Yeah they want me to pay the early exit fees however they can’t as they never reached the minimum speeds for their contracts on 10+ different occasions
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Ivars Eglitis
(@El_Ivarito) reported
from
Hove, England
@SkyUK My Sky wifi is not working for second day already 🤬
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Dean Bartholomew
(@tattoo_dean) reported
from
Burgess Hill, England
@SkyHelpTeam how difficult can it be to order sky glass tv? We filled out the request and called for help, still nothing, maybe best to not bother buying it :-(
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John Murry
(@johnmurry) reported
from
Brighton and Hove, England
@SkyHelpTeam We've been through all this w sky. You need to finish installation.... no one has installed anything. @OpenreachHelp said they did to sky. They didn't. Its weird. You're charging us for a service we are not receiving. Does no one understand? simple: installer lied, didn't do job.
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Sarah Thomas
(@saraht40) reported
from
Hove, England
@SkyUK Hi Nicky, I may not have been clear. The person whose account this must be is using my email address, probably accidentally. I need Sky to contact them as the person I spoke to couldn’t help. I don’t have a Sky account. How do I raise a complaint please Or should I go to Ofcom?
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Craig Brown
(@TheDonster10) reported
from
Lewes, England
@SkyHelpTeam Phoned 5 times and every time says you are unable to help currently. Not had internet for 4 days. Just want to speak to someone. Your customer service gets worse as does your product. I suggest you sort this quickly #sky
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John Murry
(@johnmurry) reported
from
Brighton and Hove, England
@SkyHelpTeam Becca: @leahysarah n I *have* called & spoken to numerous employees of @SkyUK. Lots. We have called and called. There's been no resolution. The issue isn't 1 we created. Who am I calling? Can you have someone who is actually helpful and capable call us? ("customer service")
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Stewart
(@StewForsyth) reported
from
Leeds, England
@OpenreachHelp @SkyHelpTeam So I'm sorry David, but I've heard all this before and nothing happens. There are engineers ever present on our estate, allegedly fixing faults - please ask them to look at and fix the biggest fault of the lot, our line to the exchange.
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AFC 🔴⚪️
(@AFCTotal) reported
@_TopChavy_ @SkyUK @SkyHelpTeam Bro they are idiots. For the past 6 months they do not take their payment on time when my money is there. No issues with my bank. Then they charge me double 14 days later then when I call they say I didn't make the payment on time. Then I gotta pay double plus a £10 late fee.
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Mark
(@mark_wilson81) reported
@SkyHelpTeam About a fortnight ago. The pho I tweeted is the hub I am using right now which is the one I ordered. I’m confused as to why it says I’ve no broadband when the hub is in my living room. I’d also like to be able to test the speed as this was supposed to help me run my home office.
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Stewart
(@StewForsyth) reported
from
Leeds, England
@OpenreachHelp @SkyHelpTeam .. nothing happened, as there's no interest within Openreach to fix the issue. Possibly because it means admitting the line speed dropped because of work your engineers did to install fibre to the area (but not to the majority of properties or any flats on our estate).
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Isabel ****
(@DickTiz94) reported
@SkyHelpTeam Did all that problem is is keeps cutting off waste of time
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AFC 🔴⚪️
(@AFCTotal) reported
@SkyHelpTeam I've done all of this how many times do I need to tell you? I'd told your staff on the phone and they have done nothing to help me. Jesus what kind of people do Sky employ
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john
(@john18388067) reported
@SkySports Let’s be honest, it was 2 very bad goalkeeper errors that got him those goals. A better goalkeeper saves those all day long.
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TheOstrich
(@sam2kersh) reported
@SkyHelpTeam you little **** heads 3 days on the run you haven’t came now
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Niki Russell Catto
(@NikiRussell11) reported
@SkyHelpTeam I wanted to remove box sets as I have never signed up for that but it’s been put on my bill for the last two years...
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Martin Collinson
(@LUFC_Arizona) reported
@McClumsy84 @SkySports Thank God he’s someone else’s problem now.