Sky Outage Report in Newhaven, East Sussex, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Newhaven, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 27: Problems at Sky
Sky is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (47%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Newhaven, East Sussex, England
The most recent Sky outage reports came from the following cities: Brighton, Heathfield, Hove, Lewes, Eastbourne, Burgess Hill, Uckfield and Polegate.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Wi-fi | |
| Heathfield |
Internet | |
| Brighton |
Internet | |
| Hove |
Wi-fi | |
| Brighton |
TV | |
| Brighton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Newhaven, England
Latest outage, problems and issue reports in Newhaven and nearby locations:
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Craig Brown
(@TheDonster10) reported
from
Lewes, England
@SkyHelpTeam Phoned 5 times and every time says you are unable to help currently. Not had internet for 4 days. Just want to speak to someone. Your customer service gets worse as does your product. I suggest you sort this quickly #sky
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Sarah Thomas
(@saraht40) reported
from
Hove, England
@SkyUK someone has incorrectly set up an account with my email address. Keep trying to call but no one at sky can help. Please advise best route to resolve. Thanks
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Mark Roxburgh
(@markroxxy) reported
from
Seaford, England
@SkyHelpTeam As I expected customer loyalty with sky comes at a price. New customer £76 compared to existing apparently platinum vip customer - £103 for same package. No brainier really - cancel and become a new customer!
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John Murry
(@johnmurry) reported
from
Brighton and Hove, England
@SkyHelpTeam We've been through all this w sky. You need to finish installation.... no one has installed anything. @OpenreachHelp said they did to sky. They didn't. Its weird. You're charging us for a service we are not receiving. Does no one understand? simple: installer lied, didn't do job.
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Mark Roxburgh
(@markroxxy) reported
from
Seaford, England
@SkyHelpTeam I know new customers get the better deals, no reward for customer loyalty.
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john
(@westie0101) reported
from
Hove, England
@SkyHelpTeam I rely on my mobile phone, when will I get a signal again?
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Jan
(@JKG_tv) reported
from
Eastbourne, England
@tridentvfxx @SkyUK @LightningFibre Yeah they want me to pay the early exit fees however they can’t as they never reached the minimum speeds for their contracts on 10+ different occasions
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Chelle McCann
(@chellemccann) reported
from
Brighton and Hove, England
@__nca Last few days ours has been awful. We’re with @SkyUK
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Ivars Eglitis
(@El_Ivarito) reported
from
Hove, England
@SkyUK My Sky wifi is not working for second day already 🤬
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Sarah Thomas
(@saraht40) reported
from
Hove, England
@SkyUK Hi Nicky, I may not have been clear. The person whose account this must be is using my email address, probably accidentally. I need Sky to contact them as the person I spoke to couldn’t help. I don’t have a Sky account. How do I raise a complaint please Or should I go to Ofcom?
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John Murry
(@johnmurry) reported
from
Brighton and Hove, England
@SkyHelpTeam It says "faulty line". We've called. Each time the person states we have service. Then they "investigate". Then they say its a "faulty line" (there's been no install done at all). Then they say someone will call us that day to rectify this n schedule installatio. They never do.
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George
(@georgesbarnes) reported
from
Hove, England
@SkyHelpTeam sky sports cricket channel not working on my sky go, do you know why?
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Mark Roxburgh
(@markroxxy) reported
from
Seaford, England
@SkyHelpTeam currently over two hours wait time for customer services on line chat. Would it be quicker if I just wrote to you instead?
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JON CAMPLING #StoryTeller
(@joncampling) reported
from
Eastbourne, England
@SkyHelpTeam no I can't set up the SKYQ APPLE APP!! I CANT LOG IT THO THAT, The apple login does work cos I'm using Android! and the link it gives to work around that.... doesn't work. Super frustrating please help
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Sarah Kent
(@Sarah__Kent) reported
from
Hove, England
@SkyHelpTeam why is the SkyGo app not working? Followed all advise, uninstalling, deleting on roaming folders and recycling bin but just says code PFE 4002? Help! 🙏🏻
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Dean Bartholomew
(@tattoo_dean) reported
from
Burgess Hill, England
@SkyHelpTeam how difficult can it be to order sky glass tv? We filled out the request and called for help, still nothing, maybe best to not bother buying it :-(
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Mark Roxburgh
(@markroxxy) reported
from
Seaford, England
@SkyHelpTeam Hi - I am just want to look at cancelling as much of your services as possible. I realise as a loyal customer I am at the bottom of priorities, but a 70% increase in price is not viable.
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John Murry
(@johnmurry) reported
from
Brighton and Hove, England
@SkyHelpTeam Becca: @leahysarah n I *have* called & spoken to numerous employees of @SkyUK. Lots. We have called and called. There's been no resolution. The issue isn't 1 we created. Who am I calling? Can you have someone who is actually helpful and capable call us? ("customer service")
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John Murry
(@johnmurry) reported
from
Brighton and Hove, England
@SkyHelpTeam You can if I can send u a phone number via dm. How am I able to come up w solutions to tech issues but my provider can't?
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David
(@DKarunda) reported
from
Brighton and Hove, England
@southwarker @SkyHelpTeam I think this is a major issue. Experiencing same issues with Virgin Media at the moment
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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munir akhtar
(@triguardltd) reported
@mlaston1978 @SkyBroadbandd @SkyHelpTeam My internet went down Friday night around 2300 hours till Monday midday
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James
(@jmcclaf) reported
@SkyHelpTeam DM sent as this issue is STILL ongoing 2 weeks later
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The Real Slim Hayley
(@babyrat36) reported
@SkyUK when is the next sky glass software update? Since last update the motion sensor has stopped working and tv doesn’t turn on by saying hello sky. Along with other issues. sky forums are full of same complaints. SkyAdvisors on phone arent aware
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Glen
(@hubb14) reported
@SkySports Pep saying they are in an emergency compared to other squad sizes in the league, is like when it’s 0 degrees and a bit windy and our media call it a artic blast, then you see America
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harry charlton
(@charltonboro) reported
@SkySportsNews what is the point of the stupid skysports showing the match statistics of englands ridiculous 20-o win, how can Ellen White be proud of scoring against a team who never got out of there own half.these statistics mean nothing.
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TJ Santos
(@tjsantosss) reported
@Max10674426 @SkySports Then what’s the problem? Djokovic’s choice no vax. Australia’s choice no play. Simple. No play for Djoker
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Lori
(@Raine_11_xx) reported
So my broadband goes down for over 24hours and since coming back on my router has had issues twice? bit too much of a coincidence for my liking @SkyHelpTeam @SkyBroadbandd 🤔🤔🤔
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Satrac 🇵🇹 Don't suspend me for being honest
(@satrac) reported
@SkySports He has poor bedside manners and eventually loses support from his players.
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Jordan Easdale
(@EasdaleJordan) reported
@SkyUK let me cancel my account. I havent used my broadband since September and Ive tried to cancel. Please I need the money back
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adub
(@AlanWindham) reported
@NotBabbitt @SkySports Howard is poor but Higgenbotham does a good job. Howard is very simplistic, even discussing keepers. It’s the same things any fan might say.