Sky Outage Report in Newhaven, East Sussex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Newhaven, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at Sky
Sky is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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Wi-fi (13%)
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TV (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Newhaven, East Sussex, England
The most recent Sky outage reports came from the following cities: Brighton, Eastbourne, Newhaven, Peacehaven, Heathfield, Burgess Hill and Uckfield.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Wi-fi | |
| Eastbourne |
Internet | |
| Brighton |
Internet | |
| Brighton |
Internet | |
| Eastbourne |
TV | |
| Brighton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Newhaven, England
Latest outage, problems and issue reports in Newhaven and nearby locations:
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JON CAMPLING #StoryTeller
(@joncampling) reported
from
Eastbourne, England
@SkyHelpTeam no I can't set up the SKYQ APPLE APP!! I CANT LOG IT THO THAT, The apple login does work cos I'm using Android! and the link it gives to work around that.... doesn't work. Super frustrating please help
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Sarah Thomas
(@saraht40) reported
from
Hove, England
@SkyUK Hi Nicky, I may not have been clear. The person whose account this must be is using my email address, probably accidentally. I need Sky to contact them as the person I spoke to couldn’t help. I don’t have a Sky account. How do I raise a complaint please Or should I go to Ofcom?
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Mark Roxburgh
(@markroxxy) reported
from
Seaford, England
@SkyHelpTeam currently over two hours wait time for customer services on line chat. Would it be quicker if I just wrote to you instead?
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John Murry
(@johnmurry) reported
from
Brighton and Hove, England
@SkyHelpTeam You can if I can send u a phone number via dm. How am I able to come up w solutions to tech issues but my provider can't?
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Craig Brown
(@TheDonster10) reported
from
Lewes, England
@SkyHelpTeam Phoned 5 times and every time says you are unable to help currently. Not had internet for 4 days. Just want to speak to someone. Your customer service gets worse as does your product. I suggest you sort this quickly #sky
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John Murry
(@johnmurry) reported
from
Brighton and Hove, England
@SkyHelpTeam It says "faulty line". We've called. Each time the person states we have service. Then they "investigate". Then they say its a "faulty line" (there's been no install done at all). Then they say someone will call us that day to rectify this n schedule installatio. They never do.
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Sarah Kent
(@Sarah__Kent) reported
from
Hove, England
@SkyHelpTeam why is the SkyGo app not working? Followed all advise, uninstalling, deleting on roaming folders and recycling bin but just says code PFE 4002? Help! 🙏🏻
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Vicky
(@toddvic) reported
from
Hove, England
@SkyHelpTeam is there a know issue with sky email server on an iPhone? I’m having problems 😟
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Tobi
(@tobidrivesbuses) reported
from
Eastbourne, England
@SkyHelpTeam is there an issue with your website? Trying to sign credit agreement for new mobile contract and it keeps coming up with error message
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Sarah Thomas
(@saraht40) reported
from
Hove, England
@SkyUK someone has incorrectly set up an account with my email address. Keep trying to call but no one at sky can help. Please advise best route to resolve. Thanks
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Chelle McCann
(@chellemccann) reported
from
Brighton and Hove, England
@__nca Last few days ours has been awful. We’re with @SkyUK
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Dean Bartholomew
(@tattoo_dean) reported
from
Burgess Hill, England
@SkyHelpTeam how difficult can it be to order sky glass tv? We filled out the request and called for help, still nothing, maybe best to not bother buying it :-(
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Mark Roxburgh
(@markroxxy) reported
from
Seaford, England
@SkyHelpTeam As I expected customer loyalty with sky comes at a price. New customer £76 compared to existing apparently platinum vip customer - £103 for same package. No brainier really - cancel and become a new customer!
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George
(@georgesbarnes) reported
from
Hove, England
@SkyHelpTeam sky sports cricket channel not working on my sky go, do you know why?
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Mark Roxburgh
(@markroxxy) reported
from
Seaford, England
@SkyHelpTeam I know new customers get the better deals, no reward for customer loyalty.
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Ivars Eglitis
(@El_Ivarito) reported
from
Hove, England
@SkyUK My Sky wifi is not working for second day already 🤬
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john
(@westie0101) reported
from
Hove, England
@SkyHelpTeam I rely on my mobile phone, when will I get a signal again?
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David
(@DKarunda) reported
from
Brighton and Hove, England
@southwarker @SkyHelpTeam I think this is a major issue. Experiencing same issues with Virgin Media at the moment
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Mark Roxburgh
(@markroxxy) reported
from
Seaford, England
@SkyHelpTeam Hi - I am just want to look at cancelling as much of your services as possible. I realise as a loyal customer I am at the bottom of priorities, but a 70% increase in price is not viable.
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Jan
(@JKG_tv) reported
from
Eastbourne, England
@tridentvfxx @SkyUK @LightningFibre Yeah they want me to pay the early exit fees however they can’t as they never reached the minimum speeds for their contracts on 10+ different occasions
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Alex ツ
(@RynoDZN) reported
@SkyHelpTeam is there another outage in the south east region? 2 outages within the space of a month is ridiculous
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Emma Connelly (she/her)
(@emmaconnelly24) reported
@SkyHelpTeam Sky wifi is down again!! This is ridiculous! Everyone down our street is suffering so please don’t suggest me running diagnostics. Your service is shocking.
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Ck
(@Ck86556812) reported
@DanSmit77570258 @SkyHelpTeam I live in the same postcode and connection is down. I wonder when they will fix this as it's critical fot wfh
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Bedford Bee69 🔴⚪️🔴⚪️🔴⚪️🔴⚪️
(@BedfordBee69) reported
@SkyHelpTeam is there an issue in Stagsden,Bedfordshire? Our WiFi has been off for most of the weekend and I’ve checked all the system at home.
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FromTheDome
(@FromTheDome) reported
@SkyHelpTeam Thanks. So their initials, ok. This is the 2nd time within a couple weeks roughly. I do hope the broadband will be up in the near future. As this is not the service I thought to be receiving. Surely initial estimates of when it'll be back up can be provided.
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Paolo
(@digyerownhole) reported
More #SkyBroadband issues again today. It's really quite tedious @SkyHelpTeam.
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hannah marden-jones
(@hannahmj100) reported
@SkyUK broadband down in RH10 AGAIN, 2nd time in a few weeks
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lee davies
(@leed2019) reported
@kumba70 @DanSmit77570258 @SkyHelpTeam I am rh6 too and down for me. Just had an irate wife call me as she is trying to work and cannot
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Mayank Desai
(@mdkmdk147) reported
@SkyHelpTeam this is getting a bit silly now. Another outage in Crawley in the last 2 weeks. How long will this take to fix. My mother works from home tomorrow and she needs the signal
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☾
(@zxaxgxw) reported
@cjjc @SkyHelpTeam Yep. Ours has been down for about an hour.